I was once at a mcdonalds, tried to order a milkshake and the worker told me the machine was broken. We noticed some other customers get shakes, so i ordered them at the kiosk and she was really quiet when she handed the shakes over.
Straight up when I worked at Wendy’s and it was close to closing time we would say our machine was broken because it took so long to clean we would start it early
Small, low skilled jobs used to be a way to work your way up to the top either by getting promoted within the company or changing job fields and taking your skills with you. Removing these jobs will create a barrier for people who don't want to pay for college just to get access to higher paying careers. Everyone wants to look down on retail and fast food workers, but I guarantee you they never would want to get that same treatment if they were in the same situation.
And this is what I've always emphasize to my workforce: showing up to work on time is already half the battle. Work hard, and you'll get notice. Stay active on what's available in the company. Ask for help to grow. Before you realize it, every department wants to hire you. Even offer more to take you in. But I know all too well that half of the people lost interest, keep showing up late, call out often, and eventually no call no show. I agree 100% In a perfect world, low skill job is entry to the workforce, high schoolers, college students, people who want to build resume and move on. These jobs build character, keep people down to earth when they move on. But then you have people who got comfortable, who doesn't want to move on, doesn't want to grow but complains how little they are getting paid...well no wonder why we invested in automation.
@@coldsoul333the unfortunate reality is that sometimes those reliable and hard working employees do get noticed, but are seen as a threat by their manager and treated poorly because the manager knows that if their higher ups notice them that it makes the manager look bad, and threatens their position/authority. OR they see you’re a hard worker and reliable, so they just keep piling on extra responsibilities and expecting more and more with no or very minimal extra compensation or promotion, until that person reaches their breaking point. I’ve seen stuff like that happen, and unfortunately it’s not exclusive to these entry level low skill positions.
@@CAsnowman Yes it can go that direction. It depends on the field, the labor force and corporate culture. If there's no shortage of labor plus a highly sort out position, then you might be stuck for a while. I work in food service. It's hard-work environment, lower wages, lower application and high turnover. This is why we (corporate attitude) always on a lookout for fresh talent and encourages our people on growth...because lack of new candidate means room for everyone to grow, including myself and other in managements. I started out as hourly cook many years ago. A year later I was given a section to run. Around the pandemic, that's where I have proven my worth. Nearly half the workforce quit. Those who stuck around took a "forced promotion" and when our separate ways. hindsight, sticking around was the best decision I've made.
@ that’s great, I’m happy that worked out for you. I work at a gas station and while you can move up, and I’ve been offered to be a bonused assistant manager at another store, I declined because I don’t plan on pursuing a career at this place, terrible work life balance and pay regardless the position except for maybe very high corporate positions. I’m already a non bonused assistant manager, and plan to use that on my resume to get out of here and taking that promotion wouldn’t benefit me much considering the small raise and bonuses are not guaranteed and seem hard to hit, as well as any other job isn’t going to differentiate between bonus or non bonus assistant they will just see assistant manager.
@@CAsnowman It works out because foodservice is something I signed up for since college. The great resignation was a true test of our weakness, and I almost quit myself. I don't know what path I would have taken, and I don't question it anymore. You're on the right path putting your time building resume. As to work life balance, it's going to be hard at first, but if you work at it, eventually you'll climb high enough that you'll be hiring people to work for you so you can finally have time for yourself.
Anarchism is a reaction against structures with hierarchical practices which are exploitative by nature. Like capitalism with its goal of endless growth and privatizing literally everything.
I used to work at the airport. No one there is there for human interaction and the food service experience. People got flights coming and going and they gotta be by their gate. This is a grab-and-go situation.
@@jslaughter95 you get it when you want a nice night out at some fancier place with traditional higher calibre service and ambience, not at some fast food joint.
- "So, you're replacing us with robots?" - "Yup, that's what we're doing." - "Okay, then we'll go on a strike and stop working." - "Well... yes. that was the plan."
Youre happy now but wait until the machines require a debugger. Youre gonna have to wait longer than the frosty machine needs to clean itself. Also those people will be unemployed... Crime rate will go up for sure if they dont find anything else. The people working those jobs are pretty much at the verge of becoming criminals. It barely pays enough to where its ok not to steal.
I am in my 40s with a masters in Mech E. You guys have no idea what is coming. 10 years ago, I had to write my own programs, do 3d modeling, lots of technical work. Now? I can ask AI to do all my programming and 3d modeling. The workforce high end to low end is going to get completely decimated. Our economic system cannot last with the way things are going.
There's a dunkin' donuts about 20 minutes from my house and I went there a few years ago and grabbed a coffee and one donut and gave the cashier a $20 bill. I was there for easily 12 to 14 minutes trying to explain that they gave me the wrong change. These people have done it to themselves.
Bad take of Asmon. Despite not agreeing with the political position of the majority in this video, they should have the right to have a job, whatever it may be. Without work, there is no salary and without salary there is no consumers. It's so stupidly obvious.
It's not that people who work in service industries are too incompetent or lazy or unskilled to get a job elsewhere. It's that getting a decent job in general is hard. You can have an engineering or IT degree, but getting a job will take you so long that you'll have to resort to these jobs to get by. Asmon is usually right on these things but quite a number of his takes here are from the perspective of a person who doesn't understand how tough it actually is outside his house.
It’s really not that hard. The exact problem is they are incompetent. There needs to be tasks in society for those types of people and that’s what fast food and retail provides. The problem is they are too incompetent for even that somehow so they’re being rid of.
I think his take is more on the side of: "if all of these jobs are removed, we as a society will HAVE TO aknowledge UBI as inevitable and implement it" Least what I get from it
I was homeless for 4 years and I spent one year in Nashville tn. Me and my friend would go to the dunkin donuts every morning and help out the manager lady by taking out the garbage and watching her back while she opened up at 5 o'clock in the morning. She was a really nice lady and she would give us free coffee and donuts for helping her. Well, they had a rule that you couldn't use the bathroom unless you bought something. The reason was that homeless people would go in the bathroom and make a giant mess. They would actually take a bath in the sink and splatter water and dirty paper towels all over the place. One morning she felt sorry for this homeless guy and let him use the bathroom without buying anything and he went into the bathroom and shoved so much junk down the toilet and stopped it up so bad they had to get a plumbing company to break up the floor of the bathroom an to unstop the toilet and it cost dunkin donuts 3000$. They fired her for letting the guy use the bathroom without buying anything. That's why these businesses have a rule for using the bathroom.
There's no way this is true. Me and 7 others cleaned up 600 peoples bio waste on a ship where every toilet on 2 decks overflowed at the same time, and it wasn't even a big deal the day after.
People will laugh and gleefully exclaim how "these people" should just go get a different job until these changes come to their industry, and they're the ones getting the boot.
Nobody’s gleeful about it, but that’s just the rational reaction. Automation isn’t going away. If your job can be automated, it will be eventually. Protesting inevitable progress isn’t gonna do the trick.
Dudes need to remember what happened to elevator operators, their first strike worked to increase their wage but as soon as technology could replace them their second strike didn't go so well and they were replaced.
@@skinnywater1 I live in Australia and I remember a elevator operators in department stores here in the late 70s/early 80s. I was a little kid at the time but I remember them being in old buildings with elevators that hadn't been updated, I presume, due to cost.
Not every industry can be replaced, it is not fair that these companies line their pockets whilst taking advantage of employees who are getting poorer. One day they will be replaced but right now they have them by the balls, pushing the 'robots' narrative is a threat tactic, it's well known they're not reliable, need regular cleaning and maintenance. I'd rather a coffee made by a trained barista instead of a machine tbh. The only power the workers have is there is more of us than them, we need to use it until we're under UBI
DD has frozen doughnuts, they thaw out, and don't make them fresh. Half of the employees in the stores I go to aren't the friendliest of people. Would rather deal with a touchscreen over someone's poor attitude. Hate to say that. I don't advocate for people that are actually doing their job losing it to technology.
@@PsiDebby it’s literally the same you place an order either kiosk or app and the “person to person contact” is them putting it on the pick up bar or shelf maybe calling a name still skipping the register though
I think it's funny these people are complaining about the kiosk allowing customers to order items they don't have. I wonder if people realize that every morning there's an inventory check that needs to be done and entered in? Maybe if these people could find enough strength to actually count and enter things into a computer they wouldn't have a problem with people ordering things they don't have. Don't worry they're not going to take any personal responsibility for anything they're going to do in their lives.
@@mdh1775 Nah, a lot of the apps are slop programmed by the cheapest pajeets they could find on fiverr. They frequently have items that were never carried at a location, show banner ads with pricing from the wrong region, are missing options for customization that are at the register, in the app, etc; They also frequently don't allow management or franchise owners manually fix the incorrect inventory.
Anarchy IS NOT “mad max style chaos” like you’ve been led to believe. Actually do some research. “Anarchy” just means the gov, corps, and banks aren’t allowed to have a monopoly on force and they aren’t allowed to tell you what you can or can’t do. The Native Americans had anarchist societies and they arguably lived better more peaceful lives. Sure they had village raids and wars, but so do we with capitalism/communism/socialism/etc lol. I suggest you look into Michael Malice’s podcasts about anarchy.
Milk men, switchboard operators, human computers, clockwinders, ice harvesters, telegraph operators, town criers, knocker-uppers; jobs becoming obsolete is not a new phenomenon.
Riverside Theater in Milwaukee, WI still has a vintage elevator that requires a human to run it. They need to keep so much original parts of the building in order to stay in the National Treasure registry and get government funding.
The people who talk about "customer service" and the "importance of customer interaction" are the same people who take 10 minutes to come to the register, not greet you and roll their eyes as you're placing your order.
I read an article that explained that they think in the future, mass automation is for poor people, and it’s the rich that will get the experience of interacting with people. Rich restaurants will still be served by real people, if people want the human experience, they will have to pay for it
thats a good point, i think it already has been like that. the services or lack of you get at a fast food counter isnt exactly what people think of when “customer service” comes to mind. Rich people already pay for all kinds of nonsense table side wankery
Well, todays „customer service” in low end places make’s people wish for a nuclear winter / robotized one. From perspective of 10 yr low to high end hospitality worker.
@PaladinfffLeeroy That's crazy because you will. We are going back to the old days where a normal person eats out a couple times a year for birthdays and anniversaries.
I mean it’s not as wild as you think, whenever drastic change has happened within history it always started with someone getting shot. Look at any revolution in history.
@@donwhiteproductions7309They were saying basically if you take everyone’s job away there is gonna be a bloodbath. They mean they’re not gonna go down quietly.
Its funny how when its waitresses we care about automation taking away jobs but when its a factory worker they just get shouted at with the words "Learn to code"
As a currently unemployed factory worker (CNC-Operator) from my experience it's us factory workers and the union that beg the company for automation not the other way around. There are lots of repetetive physical tasks that wear us out and even cause permanent damage to our bodies which could be automated, but the companies don't want to invest in it beacuse paying for the workers rehabilitation is cheaper than financing a expensive machine.
Who they? Biden is literally the most pro-union president in the recent history. While Republicans and the X crowds were screeching about the port worker strike a couple of months ago.
As much as I find some of those people sometimes annoying I'll rather that then having a world with zero human interactions then you'll find yourself living like a rich person with a 1$million house and only one person living inside it. Admin gold only supports it because ha can afford it he's never been on the other side
A customer MIGHT prefer to be served by a human rather than a robot BUT all they usually get is a disgruntled employee with bad manners doing a bad job and demanding tips. Nobody wants that.
I came to the comments to say basically this. When worker's jobs are on the line it's always *insert feel good personal, possibly made up but definitely embellished story of a customer service incident that made their week/year/life*. But 99.9999999999% of the time in reality it's some bored zombie behind the counter who can't be bothered to look you in the eye let alone get your order right.
I honestly don't see why they would. Normal people only go to restaurants to get food, not to try socialize and strike up full conversations with workers. Anyone who would do that are highly inconsiderate
@@seussiiiI could see using tips to encourage more people to use (and train) automated systems. If you want full-service, it's available but it's going to cost ~20% more. When it's no longer a guarantee it would encourage service workers to try harder. Obviously this wouldn't apply to fast food, nothing will stop that but in other places there are a lot of people who just want to be waited on.
Every one of these people thinks that they're too good for the job, and they're intellectually superior. Now they have their opportunity to go out into the world and let their legendary intellect flourish.
2:24 “I’m an anarchist, but I also demand that the giant corporation sustain me in the form of a hierarchical structure.” *This is your brain on Commie logic.*
The irony of saying this and likening it to communism. Which is also a model that gets rid of hierarchical structures just like anarchism. *TH-cam commenter on capitalism plebian brain*
This interviewer seriously suggesting to the girl getting replaced by a robot to pursue a career in illustration, arguably only the second most devastated industry recently through ai after translation. You can't make this shit up...
There's still a lot of opportunities in the illustration field, just not in digital and corpo-enviroment that much, eventhough there are still some people who make a lot of money. I was a digital illustrator/artist and have now moved to physical illustrations like paintings on canvas, papr, wood, walls ( indoors ), etc. and also design and print out stuff in small numbers.
I'm a translator and while it is being automated, it's still not quite there yet for some languages. It's going to be awhile for my language pair especially because it's a context heavy language.
As a former employee of Dunkin, and I've said this last year and 3 years ago both on other videos of yours. The workers are the ones who fuck up everything all the time. Orders are constantly wrong due to the workers, and we had idiots serve decaf to a dude who had a heart surgery and specifically told us during his order that if it wasn't decaf he'd have a heart attack and die. The kiosk is more-so to prevent dunkin from being sued due to the fact employees work 13-16 hour shifts from 5am till 8pm a lot of the time (or at least I always was forced to).
I have noticed how horrible this new generations customer service is. You ask them a question and they act like they have never had human interaction before.
The fact that I as the customer am always the one to ask how they are and tell them to have a good day is ridiculous. Bare minimum effort from almost everyone these days. Professionalism and customer service are dead.
That whole "Customers want a real person serving them" is absolutely an argument for fancy restaurants, there I would say it absolutely is still part of the experience you want to have actual servers. But... in a fast food restaurant? Its in the name, you want cheap fast food on the go, no person talking and slowing it down.
Agree with you, total bs I once worked in an office building that had an "experimental" automated fast food restaurant, you order and pay using both card and cash at the terminal and wait for your order to appear on the conveyor belt, it worked great and had good food at a reasonable price I imagine the staff at the kitchen were happy too because they didnt have to interact with customers and could work in peace
@@liquidgoose1518 Exactly. And if I want a quick bite on the go I dont want to watch the people before me in line having a longwinded smalltalk conversation, I just want my food and get out :D
Problem is, if a real person serving you becomes a luxury, then poor people will want it even more. What further complicates the issue is that you can believe the car manufacturer that a gold plated steering wheel would be expensive and that the company can't afford to offer that kind of a luxury in a $20k car, but employing unqualified workers seems like something that a fast food company could easily keep doing, but they don't want to because "they're a bunch of tightwads that don't have an ounce of respect to me as a customer".
@@raics101 Yes and no. In a luxury environement like fine dining you would want it even more, yes. But not in fast food. The same way that if you went to a fast food place and they started sprinkling your burger with gold flakes and made the presentation a lot better while tripling the price you would go to a different fast food place, because thats not what you go there for. So what I am saying is that this argument the worker brought up of people wanting that interaction just isnt applicable to fast food places like Dunkins.
@@bernhardlabus8511 Maybe, but I don't think customers are always so focused, about some things yes, but not always. If you look at starbucks, it's fast food level coffee with a bit of glitter, and people don't mind paying for it. That said, I think the main thing might be the perceived lack of respect in having some chinese rust bucket serve you. That could be avoided by saying "We have now lowered the prices, we're splitting the savings even steven with our valued customers, thousand kisses and milkshakes". But they probably won't do that.
“Anarchism” IS NOT mad max style chaos, stop believing the lies of the gov, corps, and banks. Do some research, “anarchy” simply means the gov, corps, and banks don’t get to decide what you can or cannot do. Anarchy means the gov, corps, and banks aren’t allowed to have a monopoly on force. Anarchy is true freedom.
Just because bro is slow doesn't mean capitalism isn't in the late stages. Workers can't buy things without jobs, UBI will only be a stopgap to keep the market system running.
Back in 2014 I got a job working at Dunkin Donuts. The other coworkers were really hostile to me for some reason, like just snapping at me and treating me like crap on my first week. I quit the job in the first week and enlisted in the Army, working in cyber. Now I work in a high-paying civilian tech sector. Technology replacing your job? Man, that must suck.
Pros of working construction is seeing the finished buildings years after you did it. Cons are that it’s construction work, it tends to be dirty and thankless work.
Yes, as an attorney we don’t have that feeling of satisfaction. The architect & contractors who built our conservatory can look at it & feel pride in a physical thing they built
I’m a carpenter. I don’t want to work in an office. Working construction is great if you like to work. If you’re trying to find some shitty job to quite quit at until you get laid off, stick to Dunkin.
Easily replaceable work force gets replaced as soon as the technology allows it. Happened numerous times since industrialization started and nothing you can say or do will stop it.
It is funny, but imagine all work in some big companies, that people are doing will do machines. So there will be millions of people who lost job. And that will lead to civil class war.
You must be highly regarded to wind up at this conclusion. I don't support these cretins in the video but god damn that was one of the *worst* comparisons I've ever read.
A machine won't spit in my food if I wear the wrong color hat while ordering and then insist that I owe them 20% for carrying a cup from the machine to the counter. I'd rather pour my own coffee at the gas station and get a donut there.
The ironic thing is that if good customer service was a part of our culture and more meaningful, we would have no fear over robots. We wouldn’t even consider it imo
I think that replacing the low effort customer service positions with automation will actually improve overall customer service in the remaining. They are basically dragging the profession down.
As a 34 year old dude with aspergers and a love for gundam action figures growing up. I would call the local stires and have a person run and tell me which ones they had on the shelves before we set out to buy anything. These younger folks dont realize that right before their birth, most of life was essentially analoge. Didnt have google, caught a bus to the closest library, phone books, most people didnt know jack shit about how anything worked, was created, distributed or even practical uses. Soent majority of life outaide and socializing in person, these new humans born after the advent of social media have zero idea how to do anything because we, helped automate their lives so they wouldnt have to struggle like we did, so ungrateful. We had internatiinal class trips in high school for a damn reason, so we could know how much better we have it and to be grateful for it. Idk, idk if the kids are the future...
I'm a baker at a DD. It's really surprising it's this angle the strikers are taking to argue better pay, because most locations are actually bleeding for more workers and they're already paid pretty good for food service work. We're paid above minimum wage at any location in the US, and you get yearly raises as long as you aren't a dirtbag. You really do need to go get an actual skill if you want to make more than DD gives right now. If there's any sympathy I have for them as a baker, i think it's them of all people that deserve a raise. I do more in a 6-8 hour shift than most others, i do it by myself with no assistance, work crap hours starting usually at midnight, and have to have the entire back of the store reset and cleaned by myself for everyone else by the end of my shift - a duty usually set for a group of closers. And employers will try to throw you the same pay as anyone else in the store for it. You gotta know your worth. I bet these dudes that work at the airport get paid more than me AND work far less. I guarantee these strikers are simply living outside their means right now.
Idk what Dunkin’s you’re talking about lmao every Dunkin around where I live pays minimum wage or is owned by Indians who only hire their own families.
Correct, they are getting payed more than average, but I’d assume cost of living is probably higher there. Money made - cost of living = leftovers. If leftovers is in the negatives then something wrong is happening. On another note, yeah this is kinda stupid either way.
@Christina-g4s I live in NY. it doesn't get much worse than where I am. I'm married, we have dual income, and little debt. We're doing fine. Not the best, certainly not the worst and we're actively trying to change it for the better. I'm prior military waiting on contract work overseas. Seriously. The people moaning in this video are more than likely living outside their means. Unless you're management or better, a donut shop isn't your last stop on the employment journey. I know what it is like to both have had excess and nothing. These folks are almost certainly being paid as much as they should be for the job they're working. I should know. I literally do it, and I do probably the least desired job for the company for what is effectively the same pay (minus what I've asked my employer for in raises for doing it more consistently than anyone else). I make enough money to support myself, my home, my wife, and my unhealthy gaming addiction. We dont have much more money to throw away on much else and we accept that. Most people can't or refuse to recognize that slinging coffee and donuts isn't in between jobs, but it certainly is in between careers.
"They put up a kiosk to replace us... so we're striking to protest it." Uh... the kiosk will just make up for the job you're not doing and prove them right.
In short term yes in longterm noone will have money none will be in circulation. It will create mass starvation due to no income in circulation to buy goods and services. The rich will perhaps last longer but in the end they will fall too. Ai going to destroy everything.
we have kiosks and self-checkouts everywhere in Australia and it hasn't caused the loss of jobs, its expanded the businesses such as woolworths click and collect.
I have a great idea where you could purchase coffee beans in a powdered form that you buy in a store and there will be a machine, lets just say coffee machine, that turns the powdered coffee beans into coffee. You wont even need the store 🤯
Most of the places will go out of business with that model. The inflation prices keep going up and never went down. People will eventually refuse to eat fast food until it becomes cheaper
Fast food worker: "Robots are coming in and taking our jobs, the CEOs dont care about us - they all should get merced" Also Fast food worker: "i hate my job, i only do it because i cant do better right now"
They keep doing that too. Back when Occupy Wall Street happened I used to defend them on conversations with friends, then the OWS movement put on a total snowflake as their spokesperson and I stopped talking about it :D
this literally happened with the anti work subreddit, then Fox News let the dog worker mod the they put up for the interview humiliate himself in National tv
@@fnunez I'm pretty sure OWS was infiltrated by agent provocateurs to discredit the movement. You know why I think so? Occupt Wall Street was the closest the elites have ever come to being lynched by the people, and it scared the shit out of them. It scared them so much that all the woke bullshit and DEI stuff started slowly trickling into everything, just to make the "proles" focus on something OTHER than the bankers making society shit.
I just find it funny that she ignores something that governmental societies provide, protection. Anarchy wouldn’t include the unions she wants, anarchy wouldn’t include any form of policing to prevent theft or murder etc
@@jslaughter95expecting critical thought of any sort from a self described anarchist was your first mistake. Expecting critical thought from someone who is terminally minimum wage was your second.
As someone who currently works at a Dunkin. You mean to tell me that there is a protest about the Kiosks? Cause lemme tell you this. Most people who come into Dunkin either don't use the kiosk or they don't even know how to use a kiosk.
Used to work at Dunkin back in 2014. Some of the worst customers I’ve ever dealt with. Someone threw coffee over the counter at another employee next to me and I said fuck this and quit that same day. I do miss those sausage egg and cheese on everything bagels
I just use the app to order ahead of time and walk in (or drive thru) to get my order. It now bothers me when people are in the drive-thru ordering 15 custom items for their entire family and taking 5 minutes to order.
On a related note, where I live there's self check-outs in grocery stores and 99% of the customers don't use them. The cashiers are still there, still doing the same job they have been doing without changes. The only time you need to be worried about your job being replaced is when you're doing a poor job.
In germany you literally have to use the kiosk to order in McDonalds and Burgerking. You can't order in any other way most of the times and even the boomers have no problem with it. How tf can you not get how it works?
I went to a McDonald's, and there was a small line, and then I noticed the kiosk was empty, so I just went over to it and placed my order. It's not that I hate food workers. I just didn't want to wait in line when I could just place my order
I hold my breath every time I go to a drive through. They have a screen that tells them exactly what goes to what customer and yet there is still a 90% chance that it is going to get fucked up.
To be fair, I look at fast food workers like one step above homeless people, I try to be really nice and respectful when I order at fast food places because I just can’t help but feel so sorry for them
@@aaronyaunt9072I feel like a lot of these people who are mad at fast food workers are the kinda people who are dicks to everyone they meet and never realized everyone’s just trying to make a living. Same kinda people you’d meet in retail, no control of their lives so they trash on people who’d get fired for talking back.
You know, in the UK, well-known store chain got rid of most manned checkouts. It was the public refusing to shop there after this that forced the management to rehire staff. I know it's a slow creep, but the UK and europe aren't quite at this level yet. All this might be due to recent US law increasing basic hospitality wages.
@@irtb4250 Trades. Radical transformation of the DOE so that people are taught how to work and not work like they are taught. No reason for a kid from Missouri to learn quadratics or political sciences when his family are generational farmers. No reason for the automechanic to learn about the carbon cycle. Yet decades are lost to teach these things to people who don't want them don't remember them and most importantly don't need them.
@@irtb4250 Don't knock peoples dreams, even if they seem small to you guys. Do you really think every DD has a single 40 year veteran and no other employees? Like who's this person hurting?
A lot of these employment positions were based around population demographics, in earlier decades most of the morning to mid day shifts went to part time working moms. when that demographic fell off it was picked up by a lot of the unskilled workforce while the evening shifts were mostly high school or college students just looking to have an income stream of their own. None of them were designed as permanent position careers, and for those that made them a career have only themselves to blame. They became complacent and sustaining the status quo of their lives is the individuals problem not the companies, while I do in a way feel some sympathy for the student demographic their attitudes and general employment ethic kills a lot of it. The only ones who should have been making a career out of it is location management and only for the purposes of advancement in the company but considering who expansive some of these companies are even that is no longer a viable option. The service industry is and always was intended for high employee turn over as a short term (up to a year or two for students and maybe a few more for working moms with young children in school {K-4th grade or so}) employment option. They bit the hand thaat feeds them one time too many and the resentment by the customers has led to a lack of empathy allowing companies to explore AI and robotics options to fill the need for a service employee.
No clue about how it is in America but in Germany almost all fast-food places have those "kiosks" the only interaction with workers you have is when they bring you your food/handing it to you
@@complexity5545I rarely eat out and it's glorious. I actually get sick when I eat certain restaurants. Too much garbage food, plus I don't want to pay a tip plus a service fee to have someone leave my food out in the cold and not ring the bell.
could work like at Little Ceasar's, where your food is behind a glass and when your order is ready they text you the code to enter to make the glass open so you can get your food off a conveyor belt. Robots cook the food no people needed, cleaning service paid at night to clean up.
The irony of them striking enforces the mentality if the company to say "well, all the more reason to go robots, then we don't have to deal with strikes anymore"
Or sexual harassment claims, my boss misgendered me or used the wrong pronoun....all this left wing extremism is only making things much worse when it comes to automation and they can't see it. Not to mention bringing in tens of millions of low skilled workers....which when automation comes in mass, it's the low skilled work force going to suffer the most and be out of a job. In 10 years the low skilled work force unemployment is going to increase 50%....we will have doubled our low skilled work force population thru illegal immigration....and we have $35 trillion in debt(today).... I don't think people truly understand what's coming our way, we are in BIG trouble.
They recently revamped my Dunkin Donuts in my town. They used to have about 6-8 people there but now they make each person do way more work and they only have 4 people. One runs window, one runs food, one runs coffee, one runs counter. Everyone is stressed and everything takes longer. They need at least a couple more people per shift if they want to keep workers.
"We'll be wondering why there's people standing around in the lobby" gee I wonder if the people waiting in the lobby of this business are here to purchase a product
@@johnmillis5159They trend towards free over time, after a higher up front cost. Depending on the machine and maintenance needed, just replacing a broken one could end up costing less than fixing it too, which already costs less than a full time employee. That's not to say it's a good thing to replace people with Mr. Flippy and a touchscreen menu, but it's obviously going to look attractive to a lot of businesses.
@@johnmillis5159 I understand, but there is a massive difference in long-term cost. Machines pay themselves off. Wages are far more expensive than a service contract and spare parts for multiple machines.
Everytime is call a robot, i immediately want to speak to a human. Yall are gunna be the same ppl complaining that the robots are stupid and cant do stuff like process refunds or fix wrong orders.
The one thing I dislike about Channel 5 is that while the channel is very entertaining, you can tell Andrew specifically chooses to highlight the stupidest and worst people giving them the most amount of screentime. The women who actually had valid points only got a sentence or two, while the trans anarchist that looks like a basement dwelling troll who had the stupidest non-opinions and weakest arguments was like 60% of the video. And he does this with all his videos. Yes, very entertaining, but it feels like it just makes everyone look stupid.
Provably false. During the Haitian migrant doc, he was extremely fair and balanced. C5 interviewed both sides and got measured, reasonable takes every time. He did this with the border wall as well.
I feel this way about people going to college campuses and asking the most random trivia, like what the capital of Georgia is, then calling them stupid for not knowing. Like there are stupid people in college and most degrees are a scam, but asking random shit doesn’t really show that. My fucking surgeon wouldn’t know what the capital of a random state is. 😅
@@DeviLz1337Most jobs are perfectly safe from being replaced by AI or robots, and people in those positions are competent enough to land another job should that ever happen, instead of protesting against it because you can't do literally anything else 🤣
My wife works in the fast food industry. She makes over $100,000/yr and worked her way up from entry level to Director of Operations over 15 years of work. She can barely find competent workers that can do the bare minimum of work for $18/hr. They dont show up, they dont do the job, and they always have a bad attitude. Its no wonder they are being replaced. They literally expect money for doing nothing. Since Covid, I think everyone agrees that the quality of service and food has severly degraded
Automating jobs has got nothing to do with worker quality. Every job that can will be automated, even should the workers be doing a fantastic job. Because in the long-term, a machine will always be cheaper.
A lot of places do not allow you to do that now. The Supermarket i used to work for changed the rules whilst i was rising through the ranks and ended up with me being key holder night shift manager (essentially one below running the store) but stuck there because I didn't have a university degree. Meanwhile they continued towing the line with 'careers from the bottom from the top' with the CEO of the entire company having no formal education and started out stacking shelves in a branch of the supermarket. A big problem is ladders being pulled up behind, you don't need a degree to run a supermarket, you need common sense and natural intelligence, but now it is impossible to do without a degree.
My sister worked at Dunkin’ Donuts in Newfoundland, Canada, seven days a week for 12 years to support her two sons and disabled husband. At 37, she discovered she had sarcoma cancer after her legs swelled. Despite treatment, she passed away in hospice shortly after. Dunkin’ Donuts paid for her tombstone, set up a donation box, and her customers generously covered all costs with extra for her boys. They attended her service, sharing how much they’d miss her and how she brightened their days. Dunkin’ Donuts also supplied food and drinks for the reception. By far not the worst company.
Of course this was coming. It's more expensive to pay people to touch buttons than to just have the customers touching buttons, and robots just need to be repaired if they ever break. Employees cost more considering the costs overtime. That's the reason these people are being replaced. They work in a replaceable job because the advancements in technology allow companies to just automate this process. Working at a Dunkin Donuts isn't gonna be a career for most people.
Yes technology is advancing and sure it does cost them money to pay an employee. This just goes into them wanting more profit. They only care about their own bank account. If you can get your customers to pay you and the customer do all the work themselves then you win. It’s like the Lorax where they sell us air lol
I work shop at robot shops. Ive dealt with the tech before and its frustrating when theres no recorse for problems. Try getting a refund from a robot that isnt programmed to do so. Try explaining to a robot that it spilled ur food on the floor.
I support the kiosks because I can't stand the majority of the people that work at these places. They can't seem to count out change, they've always got an attitude and they can barely tie their shoes. Maybe stop making excuses for this behavior and it will change.
To be fair, for a long time, the predominant form of anarchy was anarcho-communism. Most commies still refer to themselves as anarchists because it is a less tainted brand, despite the fact that even the likes of Emma Goldman ended up renouncing the communism side.
We have those kinds of kiosk but 60% of the time is broken and everyone is just lining up to the SINGLE cashier. And it is more frustrating that I just look for another store.
They need to have an ERP system that's damn near real-time syncing to the store that the kiosk is placed in, or they'll always have that problem. It can never be accurate because people are not able to scan and maintain inventory in real-time, so it's going to be easier to automate the person's job than it will be to train them to work around the needs of a kiosk.
i used to hate the idea of automation taking jobs away from people but then fast food places started asking for tips at the drive-thru and now i’m pro robot
Then they ask for maintenance fees that you can’t refuse, service fees you can’t refuse, transaction fees that you can’t refuse, etc. Then the tips arent gonna be optional, theyre gonna be mandatory, are theyre gonna make top dollar. Yes there’s dumb and rude humans, I agree with that. But there’s problems with both arguments. If you think there’s a solution then you’re apart of the problem.
at a buffet, i personally sneak corndogs into the buffet so others can enjoy them. I hide 6 corndogs in my jacket pockets. it then, is a joy for me to see other patrons of the establishment eat my corndogs thinking they were part of the buffet.
@@aaronyaunt9072which generation? I am gen x and hate having to make small talk with people who don’t really give a shit about talking to me either. Genuine interactions are fine, forced customer service interactions which neither party are invested in are the problem.
Everyone likes the kiosks. If it is possible for them to dispense the exact same quality food from a vending machine, they would do and customers would be happy with it.
0:32 “welcome to the future” I disagree with this a lot and it infuriates me that you said this. When the music industry and Hollywood went on strike in order to prevent technology from taking their jobs what’s the difference? Maybe being a cashier in your eyes isn’t something people work as their whole life but for some that is the truth and that is all they can get. Be more respectful. “Welcome to the future” all smart is not respectful. These are people with jobs who want to keep their job. Is that not commendable?
@ you don’t need to feel for me I have a good job I’m more than comfortable I just respect humans and their situations which seems like something that’s disappearing more and more..
I don't think people choose service industry like dunkin' doughnuts because it's so fulfilling. They need to make a living and this is extremely difficult for many people. So I understand why they're worried.
I understand too, but working minimum wage at Dunkin’ Donuts is not making a living, but just barely surviving. These jobs were not meant to be making a living on. These were after school jobs decades ago, n not careers lol. It’s not these people’s fault though, but politicians who outsourced our manufacturing jobs to China n other places. And then multinational companies, as well as the internet decimated brick n mortar stores, n other businesses out there. So now people rely on minimum wage jobs that are not sufficient to survive on, because they weren’t intended for that. So some states raise the minimum wage, which is terrible, n completely raised the cost of living, since most businesses cannot afford such high minimum wages. So a better alternative to these businesses now is to replace humans with technology to reduce costs. So it’s been a spiral effect of bad politcaI policies that led us to this point.
Of course we understand but as Asmon said already in a number of clips, this is not about understanding, but explaining it. People gotta understand that a lot of them are basically peasants. Of course they will have a hard time living. Like it was forever. There will always be peasants and that's how the world works. Companies don't care about you, they care about profit. This will never ever change.
@ how’s are they more free than now? It’s not like they’re forced to work there, except for lack of alternatives. Or they did freely choose it. Either way automatizaion does not support their freedom to do something else. It’s not suddenly paying you for your favorite activities.
Nah this kinda stuff is worse. A lot of ppl won't be able to do anything else but worse jobs. Not like ppl starting in new factories to make cars and things with little skills and make a living. They just be broke.
its different, stage coach drivers just turned into taxi drivers. but now the taxi driver will be automated. 4th industrial revolution will be different. there will be a flood of plumbers, "because plumbers cant be automated" and plumbers wage will go down...and then nobody wants to be a plumber etc...
At a Dunkin there was a sign that says, "Please use our new order touch screen as our staff is too busy fulling orders. Do not wait for staff." So I start the order on the screen. As I am about done a worker comes over and tells me he can take my order. I said, but you have a sign telling me to use this and I am almost done. He said, but I can take your order. I was confused and asked, then why is there this sign telling me not to bother you and use this thing. He responded with, are you not going to let me take your order. I reminded him again, there is a sign here that tells me not to and I am already done with my order. Once I input the order they then proceeded to ignore me for 20 minutes. So at this point I don't shop at Dunkin. Shame me for following the rules and then make me not want customer service either.
Make ur own donut shop. Maybe call it Deez Nutz Dippin Donuts Round Fried Bread Shop Thicc Donuts Donut X Family DonutBall D Game of Donuts I got bored and just started coming up with names. Now you have to open up a Donut shop even though you were being sarcastic.
I have a BS in Chemistry, one of my jobs is to train the AI models to be able to solve chemistry problems. I'm literally training my replacement as a professional scientist, if these food service workers think they're gonna halt the technology bulldozer then they're delusional.
For every robot there are techs, engineers, programmers, installers, managers working on them...forever. OR until 5 years later they are all replaced again with a newer system. The goal is to shift the workforce away from low skill jobs to higher paying higher skill jobs. The issue is the disconnect with either the lazy, the stupid, the untrained, or the societally fucked over who get left behind in the transition.
@@hobblesofkarth3943but that does not work.. Its like the learn to code rubbish... Many people dont have the mind to do such things... And they need jobs... Just giving people free money Doesn't help..
i worked in food service for 10 years. dunkin was my first job and i was an assistant manager there for about 2 years. it wasn't ever perfect, but i enjoyed it, largely for the camaraderie i had between my coworkers, and the pleasant interactions i had with customers. many of the people i worked with frequently had horrible attitudes towards other staff, customers, management, and they complained about how much they hated working all the time. i believe the problems that these protesters are having are real, and that there is something to be said for the inevitable loss of human interaction that is coming to this industry, but i find it really hard to feel badly for people like this sometimes because of their attitudes and the way they expect a gigantic company to bend the knee because they don't want to improve themselves and find better work. of course dunkin' donuts doesn't care about you as an employee. you don't really care about dunkin' as an employee either.
The problem is not with those jobs getting replaced, but the benefit of automation was not shared with the people who get replaced by those automation, as was purpose of automation: to let people work less while maintaining the same or better standard of living.
why should it be shared by those? those people are just random nobodies "I just started working here yesterday, why don't I own 20% of the company as a starting bonus?"
Companies will minimize your pay while making maximum profit off of you. Thing is they’ve found a lot of useful idiots like the comment above mine who will always defend the corporations before their fellow man.
I hate to say it because I'm glad they're standing up for themselves but....commmeeeeee onnnnnnn. If you see people in the lobby and you can't put it together that they ordered through the kiosk, then I completely understand why they want to replace you. "We're just gonna sit around and wonder why there is people in the lobby". Its like ohhh, theres a order" 🤦♂️
You notice the spike in others, but not the plank in yourself. Speaking of not being able to "put it together", you couldn't even put a simple sentence together, you had to EDIT your comment. It's always the dumbest people who think they're the smartest.
There’s a reason they’re working at Dunkin’ Donuts, if they were smart enough to realize why the lobby is full of people, then they wouldn’t be working at Dunkin’ Donuts, it’s a paradox that will never be solved
@@DeviLz1337Not everyone learned English as their first language. If your English isn’t the best then some word combinations can be confusing. When I see a sentence that I could’ve said in a better way, because it wasn’t correctly English, then I also edit my comment. I’m lucky English is the second language we learn in the Netherlands, but some countries in southern Europe prefer Spanish and take that as their second language. They will probably learn English later on, but it wouldn’t be as good.
@DeviLz1337 lol is that supposed to hurt my feelings? The dude has no common sense. I also never claimed to be smarter than anyone else. You literally just assumed that. All I did is make a valid point. Not sure why you're so offended by it? Do you just yearn to be offended on the internet by some random comment that has nothing to do with you? Also, I'll edit my f-ing comment if I feel like it! How is editing your own comment a bad thing? Please explain? Do you not believe in rough drafts or something? It makes zero sense, but ok I guess 👍 .
Everything ends up as a cost/benefit decision. Currently kiosks are cheaper, but the fancy machines that prepare coffee and donuts have high expensive maintenance costs, and you will still need onsite staff to restart and fix all the issues when stuck. Also, boy how frustrating it is for the customers that the kiosks don't properly manage orders, for example, I have seen people shouting at Mc Donald's staff due to the kiosk deciding to replace items if they are out of stock, but not telling the staff.
As someone who used to work at a similar job before the company went bankrupt I think a lot of places are barely holding together nowadays. There are not enough people that actually know how to code to create working machines for companies. Until companies have an automated base the machines aren't going to work right unless they are spending an egregious amount on programmers to keep things up to date and pay for their continued education which is needed to stay in that field of work.
Kids? Dude. This is coming for 90% of all jobs. People are fucking clueless. You think this is just going to impact highschool students? I mean first of all, most of those jobs for "kids" are going to immigrants now anyways.
You’re correct, having someone work behind a counter or flipping a burger is a waste of human potential. On the other hand, if they phase out these workers before they have the means, they will not be able to support themselves so they can get to that potential. Inevitably, they have a higher chance of ending of homeless than hopeful
or people can adapt their way of thinking to adjust to current reality. Need a summer job? not fast food, go work a summer of construction. There are tons of places that still need people. We just also happen to have alot of people that expect every job to support them....jobs that support you are called CAREERS. The guy flipping burgers...his labor is not WORTH 20$ an hour. Maybe thats too little to live off of... ok find something else or reduce expenses. Oh no i cant afford an apartment solo or with a buddy and my xbox and internet, and buying all the shit i want but i also dont want to do anything hard.
@ 2/3rds of the nation is living paycheck to paycheck. Which reality are you referring to? You don’t think these people had dreams? Had careers paths they wanted to choose? I agree that there are jobs like construction people can work as well but you’re talking about such a small percentage that will be needed after automation takes over. They’ll kick all of the illegals out and replace them with people getting arrested for being homeless and pay them even less. What country do you think you’re talking about here?
@@Ouijiii not a small percentage at all. you think any of this is new? you think jobs being made obsolete by Technoloy has never happened? people thought it would be the end when farming jobs in the 1800s really collapsed, big farms took over and we went from a high percentage of the whole population working on farms to urbanized and industrial work in less than 100 years. People adapt. fast food jobs go away, more stores are made, more people are needed to work construction to build the stores, it departments to manage the networks, techs to replace broken things in the stores, food and other things delivered. The goal should be to move from low skilled braindead work to higher skilled higher paid work. In the 1800s most of the country....like 80% were subsistence farming families. farms got bigger and more profitable with machinery. there were more industrial jobs some of which sucked but also more high skill positions which never existed before were created. Your "all jobs will go away, all freedoms will be removed" holds as much water with me as the guy on the corner screaming "THE END IS NIGH"
I work as an engineer for an electric utility and lineman top pay is about $70/hr plus overtime(sometimes mandatory 16hr shifts at 1.5x your normal pay) here in the northeast NJ also you only need a high school diploma.
@@theunknown7441 Also no need for, college degree only high school. Fastest way in any state to be a lineman, is to attend a lineman school then you can apply country wide. Your welcome.
Ok and are they hiring approximately a few thousand? Maybe a million questions aren't getting a better job it's do we have enough jobs available. No I don't agree with lazy workers but as some one who worked hard and was treated like shit it's not always the workers.
The worst is when they have a screen to pay but also a worker behind it watching you. I’m not even talking about food service, so when there’s a tip screen the worker is standing there judging you when before this wasn’t even an industry that worked off of tips.
@@tony_5156 Capitalism is when 25% of national GDP comes from government paying itself to exist from your money, and in nations like UK even up to 50%.
@@tony_5156 It's not "capitalism" if the price of capital is organized and managed through the central banks. Neo-liberalism isn't "liberal free market economics", it's the bastard step child of Neo-Keynesian and Chicago School monetarism. Anyway yeah - as bad as the economic situation is for a multitude of reasons what you're seeing here is the division of labor. When the steam shovel was invented this displaced labor. Story as old as time. The real question is labor replacement rate and adequate capital investment into new sectors as well as adequate job placement training. I'm so sick of the "ITZ CaPitAlIsM!!!" from the LARPing Reddit-tier "Socialist" (they're not) midwits, it's so eye-roll inducing.
Notice the guy defending capitalism sounding more level-headed and at least aware of the complexities and nuances of the situation, while the self-styled anarchist is calling for a radical revolution and for heads to start rolling while seemingly unaware of the contradictions in saying people should care about employee job rights despite admitting to not caring about the job at all. And of course blaming society instead of taking personal responsibility for still working in the service sector instead of working towards anything else.
as if the system doesn't force people to adopt its rules. Of course you defend your shit job, everyone does. Doesn't mean heads shouldn't start rolling
Notice the amount of people in these comments condescending anyone who works in the service sector acting as if there's an infinite and easy amount of much more rewarding jobs out there when there just simply isn't! it's beyond ignorant! the service sector makes up for the vast majority of employment worldwide, by such a huge margin it's not even remotely close to any industry do you think every single one of these individuals in the service industry can work towards anything else when the vast majority of opportunities in higher paid industries are not only already taken but are incredibly limited to begin with.... 80% of a populations workforce can't just suddenly swap to another industry when other industries only make up for 20% you have the opinion of someone born into wealth that hasn't had to face any real challenges and likely never will.
@@sum1majik598 “I can’t learn any skills and capitalism forces me to be a minimum wage worker” learn to take responsibility for your own situation instead of blaming it on external factors.
Catch 22 for the worker's. You strike and companies probably accelerate their future AI workforce. Don't strike and you still get treated like a pleb just for a bit longer until AI takes over anyway.
Wait until the robot has AI voice and looks like a human and mimics human behavior including the annoying stuff. Then you will get lectured by something that isn't even a living thing
in sweden some restaurants have a GR code on the table. if you scan it, you can order food and they deliver it to your specific talent. think this was added during covid so less people had to use the big screens to order and less people had to talk to staff to order. dont think it resulted in less staff
Dunkin' Donuts employees: **stops working to protest getting replaced by robots** Dunkin' Corporate: **replaces the striking workers with more robots that won't refuse work** Workers: **surprise Pikachu face** There are plenty of other jobs that are still a ways off from being replaced with automation, but they're more labor intensive and dirty jobs that these entitled brats think they're too good for. I work in sanitation, and it doesn't take even a high-school degree to do. Most anyone can, they just don't want to.
I work in a meat department and get paid shit but I know a robot isn't going to be able to do my job because they already do in the factory, and the meat cuts suck and I have to trim them.
The future is robot management, one human can oversee, maintain and control a bunch of robots/AI agents, this is going to be one of the most common jobs in the future.
It's going to be the only job available. My manager now has an AI 'helper' that is definitely not going to replace him once he takes it's suggestions 90% of the time.
if there is a human in the future? Population keeps declining in industrilized country. Why would people bother making a new generation if there is no future for them?
Lies. The end goal to it is to completely replace people with robots in virtually every single industry. If you think it’s only gonna happen to fast food. You have another thing coming my friend
And then companies that replace everyone with automation will wonder why nobody is buying their product, because no one has money because they've been replaced by automation.
They see rich people making tons of money doing basically nothing online, so the assumption is the money paid out at 25 dollars an hour comes from super rich person superfund, and not some franchisee watching his B&O costs inflate ad infinitum. Basic economic miseducating courtesy of a failed public education system more interested in telling kids which genitals slot where and to whom than stuff like, where does money come from?
You say that like a joke but they've already done that in a lot of fast food restaurants. The "baker" just reheats the food by putting it in an oven and maybe adding frosting/other stuff.
Fast food will be fully automated and they'll still ask for a 25% tip
Lmao what fast food place do you go to
Can't tip a robot
You know tipping is optional right?
Mandatory tip selection menu. Auto selects after 5 seconds of inactivity. No cancellation option
My guess is they'll bake in what they make on tips into the base price of food items.
And then add a tip option.
I was once at a mcdonalds, tried to order a milkshake and the worker told me the machine was broken. We noticed some other customers get shakes, so i ordered them at the kiosk and she was really quiet when she handed the shakes over.
Straight up when I worked at Wendy’s and it was close to closing time we would say our machine was broken because it took so long to clean we would start it early
@@thefallen501st9this is a Wendy's. Put the shake in the bag.
@@JordanHarrisin your .25cent paperbag they charged you for in the drive-thru😂
Congrats. You drank a dirty milkshake from a dirty machine 😂
And bro I don't blame her! I bet that shits a pain.
Thats why we need automation so Flippy and Shake-y can do what they do best
Small, low skilled jobs used to be a way to work your way up to the top either by getting promoted within the company or changing job fields and taking your skills with you. Removing these jobs will create a barrier for people who don't want to pay for college just to get access to higher paying careers. Everyone wants to look down on retail and fast food workers, but I guarantee you they never would want to get that same treatment if they were in the same situation.
And this is what I've always emphasize to my workforce: showing up to work on time is already half the battle. Work hard, and you'll get notice. Stay active on what's available in the company. Ask for help to grow. Before you realize it, every department wants to hire you. Even offer more to take you in. But I know all too well that half of the people lost interest, keep showing up late, call out often, and eventually no call no show. I agree 100% In a perfect world, low skill job is entry to the workforce, high schoolers, college students, people who want to build resume and move on. These jobs build character, keep people down to earth when they move on. But then you have people who got comfortable, who doesn't want to move on, doesn't want to grow but complains how little they are getting paid...well no wonder why we invested in automation.
@@coldsoul333the unfortunate reality is that sometimes those reliable and hard working employees do get noticed, but are seen as a threat by their manager and treated poorly because the manager knows that if their higher ups notice them that it makes the manager look bad, and threatens their position/authority. OR they see you’re a hard worker and reliable, so they just keep piling on extra responsibilities and expecting more and more with no or very minimal extra compensation or promotion, until that person reaches their breaking point. I’ve seen stuff like that happen, and unfortunately it’s not exclusive to these entry level low skill positions.
@@CAsnowman Yes it can go that direction. It depends on the field, the labor force and corporate culture. If there's no shortage of labor plus a highly sort out position, then you might be stuck for a while.
I work in food service. It's hard-work environment, lower wages, lower application and high turnover. This is why we (corporate attitude) always on a lookout for fresh talent and encourages our people on growth...because lack of new candidate means room for everyone to grow, including myself and other in managements. I started out as hourly cook many years ago. A year later I was given a section to run. Around the pandemic, that's where I have proven my worth. Nearly half the workforce quit. Those who stuck around took a "forced promotion" and when our separate ways. hindsight, sticking around was the best decision I've made.
@ that’s great, I’m happy that worked out for you. I work at a gas station and while you can move up, and I’ve been offered to be a bonused assistant manager at another store, I declined because I don’t plan on pursuing a career at this place, terrible work life balance and pay regardless the position except for maybe very high corporate positions. I’m already a non bonused assistant manager, and plan to use that on my resume to get out of here and taking that promotion wouldn’t benefit me much considering the small raise and bonuses are not guaranteed and seem hard to hit, as well as any other job isn’t going to differentiate between bonus or non bonus assistant they will just see assistant manager.
@@CAsnowman It works out because foodservice is something I signed up for since college. The great resignation was a true test of our weakness, and I almost quit myself. I don't know what path I would have taken, and I don't question it anymore.
You're on the right path putting your time building resume. As to work life balance, it's going to be hard at first, but if you work at it, eventually you'll climb high enough that you'll be hiring people to work for you so you can finally have time for yourself.
The irony of being an anarchist but demanding others submit to their demands and show empathy.
Ikr.🤣
@@marg7772 the irony....clearly it's you who doesn't understand what "Anarchy" means.
Anarchism is a reaction against structures with hierarchical practices which are exploitative by nature. Like capitalism with its goal of endless growth and privatizing literally everything.
@@marg7772 coordination and authority are the antithesis of anarchy.
@marg7772 good lord, you just make nonsense up in your head then type it out like it's true.
I used to work at the airport. No one there is there for human interaction and the food service experience.
People got flights coming and going and they gotta be by their gate. This is a grab-and-go situation.
These people honestly think they make good company and people go there to talk to them.
Don’t worry you won’t need to fly anymore. Send a robot instead.
You don’t get a social interaction or experience from a franchise, you get it from small businesses and mom and pop shops
@@jslaughter95 you get it when you want a nice night out at some fancier place with traditional higher calibre service and ambience, not at some fast food joint.
Good luck living in a world whit only robots around you..
- "So, you're replacing us with robots?"
- "Yup, that's what we're doing."
- "Okay, then we'll go on a strike and stop working."
- "Well... yes. that was the plan."
Youre happy now but wait until the machines require a debugger. Youre gonna have to wait longer than the frosty machine needs to clean itself. Also those people will be unemployed... Crime rate will go up for sure if they dont find anything else. The people working those jobs are pretty much at the verge of becoming criminals. It barely pays enough to where its ok not to steal.
Best idea would be to go learn how to repair the robots, that way you're still needed.
I am in my 40s with a masters in Mech E. You guys have no idea what is coming. 10 years ago, I had to write my own programs, do 3d modeling, lots of technical work. Now? I can ask AI to do all my programming and 3d modeling. The workforce high end to low end is going to get completely decimated.
Our economic system cannot last with the way things are going.
@@Sillvester33Charlie's dad the Chocolate Factory-ed strat
The no-brainer kind of work will be completely replaced by AI and this also includes mediocre artists.
"I can't believe they're gonna replace me with a kiosk! Pushing buttons on a touch screen is MY job!"
Pushing the picture of the item on a screen is a sacred process that can't be trusted to just anyone, that's why online commerce never took off.
How will they afford their nose and lip piercings and face tattoos 😢? Have you seen the price of a weed vape pen? Capitalism is destroying everything
You want fast food then you need fast food workers , how crazy people want livable wages lol what a wild take
There's a dunkin' donuts about 20 minutes from my house and I went there a few years ago and grabbed a coffee and one donut and gave the cashier a $20 bill. I was there for easily 12 to 14 minutes trying to explain that they gave me the wrong change. These people have done it to themselves.
Bad take of Asmon. Despite not agreeing with the political position of the majority in this video, they should have the right to have a job, whatever it may be. Without work, there is no salary and without salary there is no consumers. It's so stupidly obvious.
It's not that people who work in service industries are too incompetent or lazy or unskilled to get a job elsewhere. It's that getting a decent job in general is hard. You can have an engineering or IT degree, but getting a job will take you so long that you'll have to resort to these jobs to get by. Asmon is usually right on these things but quite a number of his takes here are from the perspective of a person who doesn't understand how tough it actually is outside his house.
It’s really not that hard. The exact problem is they are incompetent. There needs to be tasks in society for those types of people and that’s what fast food and retail provides. The problem is they are too incompetent for even that somehow so they’re being rid of.
I think his take is more on the side of: "if all of these jobs are removed, we as a society will HAVE TO aknowledge UBI as inevitable and implement it"
Least what I get from it
I was homeless for 4 years and I spent one year in Nashville tn. Me and my friend would go to the dunkin donuts every morning and help out the manager lady by taking out the garbage and watching her back while she opened up at 5 o'clock in the morning. She was a really nice lady and she would give us free coffee and donuts for helping her. Well, they had a rule that you couldn't use the bathroom unless you bought something. The reason was that homeless people would go in the bathroom and make a giant mess. They would actually take a bath in the sink and splatter water and dirty paper towels all over the place. One morning she felt sorry for this homeless guy and let him use the bathroom without buying anything and he went into the bathroom and shoved so much junk down the toilet and stopped it up so bad they had to get a plumbing company to break up the floor of the bathroom an to unstop the toilet and it cost dunkin donuts 3000$. They fired her for letting the guy use the bathroom without buying anything. That's why these businesses have a rule for using the bathroom.
Interesting
Wtf this have to do with this video?
That implies that even if they buy something they _still_ won't be assholes and fuck up the restroom.
@@JR-zp3nw buying a $2 coffee is enough to have over looked a $3,000 plumbing bill
There's no way this is true.
Me and 7 others cleaned up 600 peoples bio waste on a ship where every toilet on 2 decks overflowed at the same time, and it wasn't even a big deal the day after.
The definition of “Sir, this is a Wendy’s…”
Sir? SIR!!!! pushes self delete button
It's ready now.
“[under breath] Damn it Kevin. OK, umm, could I just have a frosty and a baked potato please?”
Bro had a roofing company he made $350,000 last year he ain't ignorant...
The crazy part is, even if we get robots serving the food, there's still going to be a "Tip" option on every transaction.
Only in the US.
The crazy part is people still tip otherwise they wouldn’t have it
It's going to be called "Transaction Fee" and it's going to be mandatory.
At least i wont feel bad about not tipping
It's an option for a reason
People will laugh and gleefully exclaim how "these people" should just go get a different job until these changes come to their industry, and they're the ones getting the boot.
Pretty much lol
Nobody’s gleeful about it, but that’s just the rational reaction. Automation isn’t going away. If your job can be automated, it will be eventually. Protesting inevitable progress isn’t gonna do the trick.
People won't realize that companies can keep the machine running by just trading among themselves without the need of customers until it's to late.
Keeps putting people out of work until there's no one left to buy their products.
@KumiChan2004 The CEO of Ford will still buy a private jet from the CEO of Boeing.
Dudes need to remember what happened to elevator operators, their first strike worked to increase their wage but as soon as technology could replace them their second strike didn't go so well and they were replaced.
Elevator operators? How long ago was that?
@@skinnywater1 New York, 1945
@@skinnywater1 I live in Australia and I remember a elevator operators in department stores here in the late 70s/early 80s. I was a little kid at the time but I remember them being in old buildings with elevators that hadn't been updated, I presume, due to cost.
Not every industry can be replaced, it is not fair that these companies line their pockets whilst taking advantage of employees who are getting poorer. One day they will be replaced but right now they have them by the balls, pushing the 'robots' narrative is a threat tactic, it's well known they're not reliable, need regular cleaning and maintenance. I'd rather a coffee made by a trained barista instead of a machine tbh. The only power the workers have is there is more of us than them, we need to use it until we're under UBI
Porters, lost trade. So many lost service jobs
That “anarchist” is so soft and incompetent….would be one of the first ended in true anarchy
Not surprising the weak/unmotivated/unskilled want everything handed to them (Socialism/Communism)
I hope for their sake they are like 15years old?
People like that usually end up decorating the spikes for the legit Mad Max types
I think it is antidepressants.
weird how the people gleefully cheerleading the downfall of western civlization are the ones who directly benefit the most.
Fast food workers: WE WANT MORE PAY!!!
Fast food restaurants: You have been promoted to customer.
You can´t go lower that a robot in wage. The tec is here and get cheeper and better...
DD has frozen doughnuts, they thaw out, and don't make them fresh. Half of the employees in the stores I go to aren't the friendliest of people. Would rather deal with a touchscreen over someone's poor attitude. Hate to say that. I don't advocate for people that are actually doing their job losing it to technology.
Customers have a job to pay for stuff.
Dunkin donut employees do nothing. And look at them
I'll take flippy
@@jayceecee8651 just stop going there at all
"Dig the grave!"
-Wait, there seems to be some misunderstanding, I was going to be a streamer for our cause
Mad about a physical kiosk, totally okay with a digital app..... this ladies and gentlemen of this suppose-ed jury does not make sense
The digital app doesn't take away from their jobs as there is still person to person contact.
@@PsiDebby it’s literally the same you place an order either kiosk or app and the “person to person contact” is them putting it on the pick up bar or shelf maybe calling a name still skipping the register though
I think it's funny these people are complaining about the kiosk allowing customers to order items they don't have. I wonder if people realize that every morning there's an inventory check that needs to be done and entered in? Maybe if these people could find enough strength to actually count and enter things into a computer they wouldn't have a problem with people ordering things they don't have. Don't worry they're not going to take any personal responsibility for anything they're going to do in their lives.
@PsiDebby you mean when they hand the drink to the customer doesn't count?
@@mdh1775 Nah, a lot of the apps are slop programmed by the cheapest pajeets they could find on fiverr. They frequently have items that were never carried at a location, show banner ads with pricing from the wrong region, are missing options for customization that are at the register, in the app, etc; They also frequently don't allow management or franchise owners manually fix the incorrect inventory.
I would prefer not to interact with a Gen Z self proclaimed anarchist when ordering coffee.
100% right
You spelled "at all" wrong
I'd be afraid they'd give my coffee herpes.
Anarchy IS NOT “mad max style chaos” like you’ve been led to believe. Actually do some research. “Anarchy” just means the gov, corps, and banks aren’t allowed to have a monopoly on force and they aren’t allowed to tell you what you can or can’t do. The Native Americans had anarchist societies and they arguably lived better more peaceful lives. Sure they had village raids and wars, but so do we with capitalism/communism/socialism/etc lol. I suggest you look into Michael Malice’s podcasts about anarchy.
@@black_hand78 Literally no one cares you don't have to post it twice
This is probably how silly elevator operators and street lamp lighters looked back in the day
Amazing comparison. Technology does replace redundant jobs first.
Chimney sweeper can be added to that list 😂
Excellent point
Milk men, switchboard operators, human computers, clockwinders, ice harvesters, telegraph operators, town criers, knocker-uppers; jobs becoming obsolete is not a new phenomenon.
Riverside Theater in Milwaukee, WI still has a vintage elevator that requires a human to run it. They need to keep so much original parts of the building in order to stay in the National Treasure registry and get government funding.
The people who talk about "customer service" and the "importance of customer interaction" are the same people who take 10 minutes to come to the register, not greet you and roll their eyes as you're placing your order.
I read an article that explained that they think in the future, mass automation is for poor people, and it’s the rich that will get the experience of interacting with people. Rich restaurants will still be served by real people, if people want the human experience, they will have to pay for it
thats a good point, i think it already has been like that. the services or lack of you get at a fast food counter isnt exactly what people think of when “customer service” comes to mind. Rich people already pay for all kinds of nonsense table side wankery
Well, todays „customer service” in low end places make’s people wish for a nuclear winter / robotized one.
From perspective of 10 yr low to high end hospitality worker.
That's fucking dark and I ain't havin it.
@PaladinfffLeeroy That's crazy because you will. We are going back to the old days where a normal person eats out a couple times a year for birthdays and anniversaries.
No shit, son. Rich people like Asmon will get to eat real food. The rest of us will slurp GMO bug slop through a straw.
"well some people have to get shot" is just fucking wild
If you listen to dudes question, it had nothing to do with ppl getting shot, lol.
Hey, I don't believe in that ethos either but it must be popular because mfs still LOVE going to war in the 21st century
@@donwhiteproductions7309 ( 2:45 ) buddy how high are you tweaking.
I mean it’s not as wild as you think, whenever drastic change has happened within history it always started with someone getting shot. Look at any revolution in history.
@@donwhiteproductions7309They were saying basically if you take everyone’s job away there is gonna be a bloodbath. They mean they’re not gonna go down quietly.
Its funny how
when its waitresses we care about automation taking away jobs
but when its a factory worker they just get shouted at with the words "Learn to code"
or trucker
No we don’t care about automation taking jobs. I want it.
As a currently unemployed factory worker (CNC-Operator) from my experience it's us factory workers and the union that beg the company for automation not the other way around. There are lots of repetetive physical tasks that wear us out and even cause permanent damage to our bodies which could be automated, but the companies don't want to invest in it beacuse paying for the workers rehabilitation is cheaper than financing a expensive machine.
Who they? Biden is literally the most pro-union president in the recent history. While Republicans and the X crowds were screeching about the port worker strike a couple of months ago.
@@Regarded69L union worker
As much as I find some of those people sometimes annoying I'll rather that then having a world with zero human interactions then you'll find yourself living like a rich person with a 1$million house and only one person living inside it. Admin gold only supports it because ha can afford it he's never been on the other side
A customer MIGHT prefer to be served by a human rather than a robot BUT all they usually get is a disgruntled employee with bad manners doing a bad job and demanding tips. Nobody wants that.
Would you like to tip 20%, 40%, or 500%? Also, would you like to round up to the nearest $100 and donate?
I came to the comments to say basically this. When worker's jobs are on the line it's always *insert feel good personal, possibly made up but definitely embellished story of a customer service incident that made their week/year/life*. But 99.9999999999% of the time in reality it's some bored zombie behind the counter who can't be bothered to look you in the eye let alone get your order right.
I honestly don't see why they would. Normal people only go to restaurants to get food, not to try socialize and strike up full conversations with workers. Anyone who would do that are highly inconsiderate
@@seussiiiI could see using tips to encourage more people to use (and train) automated systems. If you want full-service, it's available but it's going to cost ~20% more. When it's no longer a guarantee it would encourage service workers to try harder. Obviously this wouldn't apply to fast food, nothing will stop that but in other places there are a lot of people who just want to be waited on.
Every one of these people thinks that they're too good for the job, and they're intellectually superior. Now they have their opportunity to go out into the world and let their legendary intellect flourish.
2:24 “I’m an anarchist, but I also demand that the giant corporation sustain me in the form of a hierarchical structure.”
*This is your brain on Commie logic.*
Tankisaurus Rex
Based😂
haha communism when no iphone vuvuzela amirite fellas?
The irony of saying this and likening it to communism. Which is also a model that gets rid of hierarchical structures just like anarchism. *TH-cam commenter on capitalism plebian brain*
@@DanielGarcia-rx3kt Communism requires the consolidation of power in the government to form a socialist society first. So yes, this is commie logic.
This interviewer seriously suggesting to the girl getting replaced by a robot to pursue a career in illustration, arguably only the second most devastated industry recently through ai after translation. You can't make this shit up...
You become an artist for a game company and they tell you to make 10 100 dollar skins in 1 day or we replace you with ai 😅
He's a youtube content creator he doesn't understand the real world.
The increased irony of not even needing to be good at drawing to make money in illustration
There's still a lot of opportunities in the illustration field, just not in digital and corpo-enviroment that much, eventhough there are still some people who make a lot of money. I was a digital illustrator/artist and have now moved to physical illustrations like paintings on canvas, papr, wood, walls ( indoors ), etc. and also design and print out stuff in small numbers.
I'm a translator and while it is being automated, it's still not quite there yet for some languages. It's going to be awhile for my language pair especially because it's a context heavy language.
As a former employee of Dunkin, and I've said this last year and 3 years ago both on other videos of yours. The workers are the ones who fuck up everything all the time. Orders are constantly wrong due to the workers, and we had idiots serve decaf to a dude who had a heart surgery and specifically told us during his order that if it wasn't decaf he'd have a heart attack and die. The kiosk is more-so to prevent dunkin from being sued due to the fact employees work 13-16 hour shifts from 5am till 8pm a lot of the time (or at least I always was forced to).
I have noticed how horrible this new generations customer service is. You ask them a question and they act like they have never had human interaction before.
I always give a greeting to the people I pass in my building. Younger people look shocked that someone is talking to them and don't know what to do
Yeah fair enough. I don't work on customer service but I know what you mean. Growing on up social media kind of screwed up our heads big time.
customer service has been horrible for 30yrs, i remember KFC and McDonalds having horrible customer service in 1998
The fact that I as the customer am always the one to ask how they are and tell them to have a good day is ridiculous. Bare minimum effort from almost everyone these days. Professionalism and customer service are dead.
It's always been like that
That whole "Customers want a real person serving them" is absolutely an argument for fancy restaurants, there I would say it absolutely is still part of the experience you want to have actual servers. But... in a fast food restaurant? Its in the name, you want cheap fast food on the go, no person talking and slowing it down.
Agree with you, total bs
I once worked in an office building that had an "experimental" automated fast food restaurant, you order and pay using both card and cash at the terminal and wait for your order to appear on the conveyor belt, it worked great and had good food at a reasonable price
I imagine the staff at the kitchen were happy too because they didnt have to interact with customers and could work in peace
@@liquidgoose1518 Exactly. And if I want a quick bite on the go I dont want to watch the people before me in line having a longwinded smalltalk conversation, I just want my food and get out :D
Problem is, if a real person serving you becomes a luxury, then poor people will want it even more. What further complicates the issue is that you can believe the car manufacturer that a gold plated steering wheel would be expensive and that the company can't afford to offer that kind of a luxury in a $20k car, but employing unqualified workers seems like something that a fast food company could easily keep doing, but they don't want to because "they're a bunch of tightwads that don't have an ounce of respect to me as a customer".
@@raics101 Yes and no. In a luxury environement like fine dining you would want it even more, yes. But not in fast food. The same way that if you went to a fast food place and they started sprinkling your burger with gold flakes and made the presentation a lot better while tripling the price you would go to a different fast food place, because thats not what you go there for. So what I am saying is that this argument the worker brought up of people wanting that interaction just isnt applicable to fast food places like Dunkins.
@@bernhardlabus8511 Maybe, but I don't think customers are always so focused, about some things yes, but not always. If you look at starbucks, it's fast food level coffee with a bit of glitter, and people don't mind paying for it.
That said, I think the main thing might be the perceived lack of respect in having some chinese rust bucket serve you. That could be avoided by saying "We have now lowered the prices, we're splitting the savings even steven with our valued customers, thousand kisses and milkshakes". But they probably won't do that.
Imagine being an anarchist bro 💀 "late stage capitalism" "Some people have to get shot (but not me!)"
Imagine being an anarchist….that works at a donut shop.
Neither are essential.
its always the people that look like they would cry if they heard a gunshot saying nonsense like that, too.
Of course not, they get to work the fields. If that fails they can get promoted to fertilizer for the farms.
“Anarchism” IS NOT mad max style chaos, stop believing the lies of the gov, corps, and banks. Do some research, “anarchy” simply means the gov, corps, and banks don’t get to decide what you can or cannot do. Anarchy means the gov, corps, and banks aren’t allowed to have a monopoly on force. Anarchy is true freedom.
Just because bro is slow doesn't mean capitalism isn't in the late stages. Workers can't buy things without jobs, UBI will only be a stopgap to keep the market system running.
Back in 2014 I got a job working at Dunkin Donuts. The other coworkers were really hostile to me for some reason, like just snapping at me and treating me like crap on my first week. I quit the job in the first week and enlisted in the Army, working in cyber. Now I work in a high-paying civilian tech sector.
Technology replacing your job? Man, that must suck.
Pros of working construction is seeing the finished buildings years after you did it. Cons are that it’s construction work, it tends to be dirty and thankless work.
Yes, as an attorney we don’t have that feeling of satisfaction. The architect & contractors who built our conservatory can look at it & feel pride in a physical thing they built
Also that the chances of being automated in anyone here's lifetime is very very low. Robots suck.
And destroys beautiful nature
@@scarletsletter4466you can take pride in the fact that no profession has devolved our society more than people with law degrees
I’m a carpenter. I don’t want to work in an office. Working construction is great if you like to work. If you’re trying to find some shitty job to quite quit at until you get laid off, stick to Dunkin.
Flippy 2025 " he doesn't even know what a union is "
Flippy 2045 " Lord Flippy now owns every airport & every Donut shop in the world "
2045 " all the airplanes doing a flip during landing and take off is a bit anoying but at least the flights are on time"
I'd rather have Flippy as a CEO
All hail to Grand Lord Flippy!
Lord Flippy the chapter master. The emperor protects.
@@beornyondur4594 Flippy doesn't need 1-foot-longer yacht to impress his peers at the golf course.
Easily replaceable work force gets replaced as soon as the technology allows it. Happened numerous times since industrialization started and nothing you can say or do will stop it.
Yeah and they will try and replace you as well
@@lolcow6668good argument
@@lolcow6668 Yeah, it's like Frogger.. once you step out on the road, you can't just sit still.
That’s nothing new. You can look at jobs disappearing for hundreds of years.
It is funny, but imagine all work in some big companies, that people are doing will do machines. So there will be millions of people who lost job. And that will lead to civil class war.
Price will remain the same, count on it.
Striking because you're being replaced kinda reminds me of getting suspended at school for skipping school.
You must be highly regarded to wind up at this conclusion.
I don't support these cretins in the video but god damn that was one of the *worst* comparisons I've ever read.
@@akaku9 shut up wagie, you can't even put the fries in the bag
Lol fr or being sent to iss and gaming on my own little room all day
@@akaku9then you should read more cause there are way worse comparisons on this channel alone.
@akaku9 we could get replaced by robots? Well guess ill just make it certain 🤷
as a customer, i'd rather wait in a robot's line than risk offendeing a blue hair employee
bingo, they did this to themselves
and the lady boys 😂
Nothing truer on the internet!
A machine won't spit in my food if I wear the wrong color hat while ordering and then insist that I owe them 20% for carrying a cup from the machine to the counter.
I'd rather pour my own coffee at the gas station and get a donut there.
A machine won’t stare me down and shame me for not tipping at a fast food place
The ironic thing is that if good customer service was a part of our culture and more meaningful, we would have no fear over robots. We wouldn’t even consider it imo
Good customer service was a part of our culture at one point, but then the powers that be figured out 💩 customer service made more money somehow.
facts customer service these days is dogshit.
Exactly, the reason we’re okay with automation is because I unironically get better customer service from a machine these days.
I think that replacing the low effort customer service positions with automation will actually improve overall customer service in the remaining. They are basically dragging the profession down.
Japan has had excellent customer service for decades no tips, and automation, it's purely a culture issue.
As a 34 year old dude with aspergers and a love for gundam action figures growing up. I would call the local stires and have a person run and tell me which ones they had on the shelves before we set out to buy anything.
These younger folks dont realize that right before their birth, most of life was essentially analoge. Didnt have google, caught a bus to the closest library, phone books, most people didnt know jack shit about how anything worked, was created, distributed or even practical uses. Soent majority of life outaide and socializing in person, these new humans born after the advent of social media have zero idea how to do anything because we, helped automate their lives so they wouldnt have to struggle like we did, so ungrateful. We had internatiinal class trips in high school for a damn reason, so we could know how much better we have it and to be grateful for it. Idk, idk if the kids are the future...
I'm a baker at a DD. It's really surprising it's this angle the strikers are taking to argue better pay, because most locations are actually bleeding for more workers and they're already paid pretty good for food service work. We're paid above minimum wage at any location in the US, and you get yearly raises as long as you aren't a dirtbag. You really do need to go get an actual skill if you want to make more than DD gives right now. If there's any sympathy I have for them as a baker, i think it's them of all people that deserve a raise. I do more in a 6-8 hour shift than most others, i do it by myself with no assistance, work crap hours starting usually at midnight, and have to have the entire back of the store reset and cleaned by myself for everyone else by the end of my shift - a duty usually set for a group of closers. And employers will try to throw you the same pay as anyone else in the store for it. You gotta know your worth.
I bet these dudes that work at the airport get paid more than me AND work far less. I guarantee these strikers are simply living outside their means right now.
They may get paid more, but I bet their living expenses are alot higher.
An airport implies paying city prices.
Idk what Dunkin’s you’re talking about lmao every Dunkin around where I live pays minimum wage or is owned by Indians who only hire their own families.
Correct, they are getting payed more than average, but I’d assume cost of living is probably higher there.
Money made - cost of living = leftovers. If leftovers is in the negatives then something wrong is happening.
On another note, yeah this is kinda stupid either way.
@@ShiesteyI guess that’s local to you because the Dunkins around my area don’t just have Indians working there.
@Christina-g4s I live in NY. it doesn't get much worse than where I am. I'm married, we have dual income, and little debt. We're doing fine. Not the best, certainly not the worst and we're actively trying to change it for the better. I'm prior military waiting on contract work overseas.
Seriously. The people moaning in this video are more than likely living outside their means. Unless you're management or better, a donut shop isn't your last stop on the employment journey. I know what it is like to both have had excess and nothing. These folks are almost certainly being paid as much as they should be for the job they're working. I should know. I literally do it, and I do probably the least desired job for the company for what is effectively the same pay (minus what I've asked my employer for in raises for doing it more consistently than anyone else). I make enough money to support myself, my home, my wife, and my unhealthy gaming addiction. We dont have much more money to throw away on much else and we accept that.
Most people can't or refuse to recognize that slinging coffee and donuts isn't in between jobs, but it certainly is in between careers.
"They put up a kiosk to replace us... so we're striking to protest it."
Uh... the kiosk will just make up for the job you're not doing and prove them right.
🗿🗿🗿
In short term yes in longterm noone will have money none will be in circulation. It will create mass starvation due to no income in circulation to buy goods and services. The rich will perhaps last longer but in the end they will fall too. Ai going to destroy everything.
Only if they work correctly 😂
we have kiosks and self-checkouts everywhere in Australia and it hasn't caused the loss of jobs, its expanded the businesses such as woolworths click and collect.
Yeah. Coffee shops, fast food, etc... everyplace will have this soon. 100% chance.
I have a great idea where you could purchase coffee beans in a powdered form that you buy in a store and there will be a machine, lets just say coffee machine, that turns the powdered coffee beans into coffee. You wont even need the store 🤯
On the other hand, at least our touch screen overlords won't ask for tips... right?
We have had this for 10 years in Sweden, we love it. Welcome to the future.
They'll keep the tip options though, can't be having underpaid robot servers
Most of the places will go out of business with that model. The inflation prices keep going up and never went down. People will eventually refuse to eat fast food until it becomes cheaper
Fast food worker: "Robots are coming in and taking our jobs, the CEOs dont care about us - they all should get merced"
Also Fast food worker: "i hate my job, i only do it because i cant do better right now"
I love how they get the most unhinged pro person and just let them discredit their own argument
They keep doing that too. Back when Occupy Wall Street happened I used to defend them on conversations with friends, then the OWS movement put on a total snowflake as their spokesperson and I stopped talking about it :D
this literally happened with the anti work subreddit, then Fox News let the dog worker mod the they put up for the interview humiliate himself in National tv
@@fnunez I'm pretty sure OWS was infiltrated by agent provocateurs to discredit the movement. You know why I think so? Occupt Wall Street was the closest the elites have ever come to being lynched by the people, and it scared the shit out of them. It scared them so much that all the woke bullshit and DEI stuff started slowly trickling into everything, just to make the "proles" focus on something OTHER than the bankers making society shit.
“I am an anarchist” who do you think will be on your side after a proclamation like that?!
I just find it funny that she ignores something that governmental societies provide, protection. Anarchy wouldn’t include the unions she wants, anarchy wouldn’t include any form of policing to prevent theft or murder etc
@@jslaughter95expecting critical thought of any sort from a self described anarchist was your first mistake. Expecting critical thought from someone who is terminally minimum wage was your second.
He looks like one of the South Park goth kids brought to life.
Corporations who want to automate everything and extract maximum profit with zero regulations lol
So the devil works at a donut shop?
As someone who currently works at a Dunkin. You mean to tell me that there is a protest about the Kiosks?
Cause lemme tell you this. Most people who come into Dunkin either don't use the kiosk or they don't even know how to use a kiosk.
Used to work at Dunkin back in 2014. Some of the worst customers I’ve ever dealt with. Someone threw coffee over the counter at another employee next to me and I said fuck this and quit that same day. I do miss those sausage egg and cheese on everything bagels
I just use the app to order ahead of time and walk in (or drive thru) to get my order. It now bothers me when people are in the drive-thru ordering 15 custom items for their entire family and taking 5 minutes to order.
facts they have nothing to worry about. if they think the average customer is smart enough to work a kiosk they are wrong.
On a related note, where I live there's self check-outs in grocery stores and 99% of the customers don't use them. The cashiers are still there, still doing the same job they have been doing without changes.
The only time you need to be worried about your job being replaced is when you're doing a poor job.
In germany you literally have to use the kiosk to order in McDonalds and Burgerking. You can't order in any other way most of the times and even the boomers have no problem with it. How tf can you not get how it works?
I went to a McDonald's, and there was a small line, and then I noticed the kiosk was empty, so I just went over to it and placed my order. It's not that I hate food workers. I just didn't want to wait in line when I could just place my order
Every time my order is incorrect: "Oh sweet robot servers, please arrive faster."
Then, all those people will have nowhere to go but up. Upward pressure in the employment market will put your job at risk.
Lets be honest, robots are worse
Just put the donuts in the bag lil bro 💀
@@adammontgomery7980 That would require the ability to learn. These workers don't have that ability. We'll be fine.
I hold my breath every time I go to a drive through. They have a screen that tells them exactly what goes to what customer and yet there is still a 90% chance that it is going to get fucked up.
so many fast food employees act like you're annoying them for actually buying something from the company that pays their check
To be fair, I look at fast food workers like one step above homeless people, I try to be really nice and respectful when I order at fast food places because I just can’t help but feel so sorry for them
How dare you distract them from staring at their phones?
@@aaronyaunt9072I feel like a lot of these people who are mad at fast food workers are the kinda people who are dicks to everyone they meet and never realized everyone’s just trying to make a living. Same kinda people you’d meet in retail, no control of their lives so they trash on people who’d get fired for talking back.
You know, in the UK, well-known store chain got rid of most manned checkouts. It was the public refusing to shop there after this that forced the management to rehire staff. I know it's a slow creep, but the UK and europe aren't quite at this level yet. All this might be due to recent US law increasing basic hospitality wages.
“But I was planning on working at Dunkin’ for the next 40 years!”
Wait, that was your plan?
But what will be the plan for young people looking for their first job
@@irtb4250 Trades. Radical transformation of the DOE so that people are taught how to work and not work like they are taught. No reason for a kid from Missouri to learn quadratics or political sciences when his family are generational farmers. No reason for the automechanic to learn about the carbon cycle. Yet decades are lost to teach these things to people who don't want them don't remember them and most importantly don't need them.
@@irtb4250 should be born with 20+ years of experience in most fields of work
@@irtb4250 Don't knock peoples dreams, even if they seem small to you guys. Do you really think every DD has a single 40 year veteran and no other employees? Like who's this person hurting?
A lot of these employment positions were based around population demographics, in earlier decades most of the morning to mid day shifts went to part time working moms. when that demographic fell off it was picked up by a lot of the unskilled workforce while the evening shifts were mostly high school or college students just looking to have an income stream of their own. None of them were designed as permanent position careers, and for those that made them a career have only themselves to blame. They became complacent and sustaining the status quo of their lives is the individuals problem not the companies, while I do in a way feel some sympathy for the student demographic their attitudes and general employment ethic kills a lot of it. The only ones who should have been making a career out of it is location management and only for the purposes of advancement in the company but considering who expansive some of these companies are even that is no longer a viable option. The service industry is and always was intended for high employee turn over as a short term (up to a year or two for students and maybe a few more for working moms with young children in school {K-4th grade or so}) employment option. They bit the hand thaat feeds them one time too many and the resentment by the customers has led to a lack of empathy allowing companies to explore AI and robotics options to fill the need for a service employee.
No clue about how it is in America but in Germany almost all fast-food places have those "kiosks" the only interaction with workers you have is when they bring you your food/handing it to you
The next step is to replace that delivery system with robots + your phone.
@@complexity5545I rarely eat out and it's glorious. I actually get sick when I eat certain restaurants. Too much garbage food, plus I don't want to pay a tip plus a service fee to have someone leave my food out in the cold and not ring the bell.
could work like at Little Ceasar's, where your food is behind a glass and when your order is ready they text you the code to enter to make the glass open so you can get your food off a conveyor belt. Robots cook the food no people needed, cleaning service paid at night to clean up.
Most of our offerings also have an app that you can order on.
Kiosk do suck, but ordering from my phone is pretty seamless
Germany has a history of reducing the amount of people in the area
The irony of them striking enforces the mentality if the company to say "well, all the more reason to go robots, then we don't have to deal with strikes anymore"
Or sexual harassment claims, my boss misgendered me or used the wrong pronoun....all this left wing extremism is only making things much worse when it comes to automation and they can't see it.
Not to mention bringing in tens of millions of low skilled workers....which when automation comes in mass, it's the low skilled work force going to suffer the most and be out of a job.
In 10 years the low skilled work force unemployment is going to increase 50%....we will have doubled our low skilled work force population thru illegal immigration....and we have $35 trillion in debt(today).... I don't think people truly understand what's coming our way, we are in BIG trouble.
I was hoping somebody else thought this lol
They recently revamped my Dunkin Donuts in my town. They used to have about 6-8 people there but now they make each person do way more work and they only have 4 people. One runs window, one runs food, one runs coffee, one runs counter. Everyone is stressed and everything takes longer. They need at least a couple more people per shift if they want to keep workers.
"We'll be wondering why there's people standing around in the lobby" gee I wonder if the people waiting in the lobby of this business are here to purchase a product
Do the job and look at the orders monitor? Naaah I don't wanna stop watching tiktoks
No one wonders why most of these guys are working a no education, no skill job. It's immediately obvious.
Eliminating wages without reducing prices is anti-everyone.
Robots and kyoski still cost money to buy and maintain there not just free
@@johnmillis5159They trend towards free over time, after a higher up front cost. Depending on the machine and maintenance needed, just replacing a broken one could end up costing less than fixing it too, which already costs less than a full time employee. That's not to say it's a good thing to replace people with Mr. Flippy and a touchscreen menu, but it's obviously going to look attractive to a lot of businesses.
@@johnmillis5159the whole point of automation is it’s cheaper than human labor. How do you not understand the point?
@@johnmillis5159 I understand, but there is a massive difference in long-term cost. Machines pay themselves off. Wages are far more expensive than a service contract and spare parts for multiple machines.
I mean, if it makes the service better....
They don’t realize that not even the customers care if they add kiosks. The kiosk ain’t gonna give me attitude or put in the wrong order
Wrong smart customers do.
So long as it takes cash.
Also the kiosks won't get all pissy if you dont give them a 25% tip for pressing buttons.
All fun and games until the homeless rate is 60%
Everytime is call a robot, i immediately want to speak to a human. Yall are gunna be the same ppl complaining that the robots are stupid and cant do stuff like process refunds or fix wrong orders.
The one thing I dislike about Channel 5 is that while the channel is very entertaining, you can tell Andrew specifically chooses to highlight the stupidest and worst people giving them the most amount of screentime. The women who actually had valid points only got a sentence or two, while the trans anarchist that looks like a basement dwelling troll who had the stupidest non-opinions and weakest arguments was like 60% of the video. And he does this with all his videos. Yes, very entertaining, but it feels like it just makes everyone look stupid.
Brings in more engagement
What's the difference between looking stupid and being stupid?
Content is Conten. but the valid takes on who he interviews would have less as they have left, vs the maniacs that can be milked.
Provably false. During the Haitian migrant doc, he was extremely fair and balanced. C5 interviewed both sides and got measured, reasonable takes every time. He did this with the border wall as well.
I feel this way about people going to college campuses and asking the most random trivia, like what the capital of Georgia is, then calling them stupid for not knowing. Like there are stupid people in college and most degrees are a scam, but asking random shit doesn’t really show that. My fucking surgeon wouldn’t know what the capital of a random state is. 😅
If the robot doesn’t get my order wrong every time, then I’m all for it
All for it... until the robot won't get YOUR job wrong ('bout 10-15 years, give or take).
Why die for danzig amirite
@@DeviLz1337Most jobs are perfectly safe from being replaced by AI or robots, and people in those positions are competent enough to land another job should that ever happen, instead of protesting against it because you can't do literally anything else 🤣
Good jobs are already in high demand with a low supply.
You take all the bull shit jobs
Not everyone can get a good job .
@@elefantbajstvatusen8625
@@DeviLz1337 Gonna take a lot longer than 15 years before a robot can even do the bare minimum of my job
My wife works in the fast food industry. She makes over $100,000/yr and worked her way up from entry level to Director of Operations over 15 years of work. She can barely find competent workers that can do the bare minimum of work for $18/hr. They dont show up, they dont do the job, and they always have a bad attitude. Its no wonder they are being replaced. They literally expect money for doing nothing.
Since Covid, I think everyone agrees that the quality of service and food has severly degraded
18 hr is nothing
@@Anthonybrotherfound the useless cashier
Automating jobs has got nothing to do with worker quality. Every job that can will be automated, even should the workers be doing a fantastic job. Because in the long-term, a machine will always be cheaper.
i hate working fastfood, but for 18 an hour to start, i love working fastfood
A lot of places do not allow you to do that now.
The Supermarket i used to work for changed the rules whilst i was rising through the ranks and ended up with me being key holder night shift manager (essentially one below running the store) but stuck there because I didn't have a university degree.
Meanwhile they continued towing the line with 'careers from the bottom from the top' with the CEO of the entire company having no formal education and started out stacking shelves in a branch of the supermarket.
A big problem is ladders being pulled up behind, you don't need a degree to run a supermarket, you need common sense and natural intelligence, but now it is impossible to do without a degree.
My sister worked at Dunkin’ Donuts in Newfoundland, Canada, seven days a week for 12 years to support her two sons and disabled husband. At 37, she discovered she had sarcoma cancer after her legs swelled. Despite treatment, she passed away in hospice shortly after.
Dunkin’ Donuts paid for her tombstone, set up a donation box, and her customers generously covered all costs with extra for her boys. They attended her service, sharing how much they’d miss her and how she brightened their days. Dunkin’ Donuts also supplied food and drinks for the reception.
By far not the worst company.
Of course this was coming. It's more expensive to pay people to touch buttons than to just have the customers touching buttons, and robots just need to be repaired if they ever break. Employees cost more considering the costs overtime. That's the reason these people are being replaced. They work in a replaceable job because the advancements in technology allow companies to just automate this process. Working at a Dunkin Donuts isn't gonna be a career for most people.
Yes technology is advancing and sure it does cost them money to pay an employee. This just goes into them wanting more profit. They only care about their own bank account. If you can get your customers to pay you and the customer do all the work themselves then you win. It’s like the Lorax where they sell us air lol
Also, when the costumer is the one pressing the buttons, there’s no middleman who might miss hear and mess up the order for the consumer
I better see the savings then. You think ima come and do work to order food?!
I work shop at robot shops. Ive dealt with the tech before and its frustrating when theres no recorse for problems. Try getting a refund from a robot that isnt programmed to do so. Try explaining to a robot that it spilled ur food on the floor.
I support the kiosks because I can't stand the majority of the people that work at these places. They can't seem to count out change, they've always got an attitude and they can barely tie their shoes. Maybe stop making excuses for this behavior and it will change.
2:46 that's not 'anarchy', that is 'communism'....
To be fair, for a long time, the predominant form of anarchy was anarcho-communism. Most commies still refer to themselves as anarchists because it is a less tainted brand, despite the fact that even the likes of Emma Goldman ended up renouncing the communism side.
We have those kinds of kiosk but 60% of the time is broken and everyone is just lining up to the SINGLE cashier. And it is more frustrating that I just look for another store.
They need to have an ERP system that's damn near real-time syncing to the store that the kiosk is placed in, or they'll always have that problem. It can never be accurate because people are not able to scan and maintain inventory in real-time, so it's going to be easier to automate the person's job than it will be to train them to work around the needs of a kiosk.
i used to hate the idea of automation taking jobs away from people but then fast food places started asking for tips at the drive-thru and now i’m pro robot
The robot will ask too, soon enough
@ probably. but at least the robot won’t give me a condescending look when i hit “no tip”
@@DereksOpinionhaha EXACTLY
Until they do lol, they can always add more bs, they just have to be smooth with it and the profits will only go up
Then they ask for maintenance fees that you can’t refuse, service fees you can’t refuse, transaction fees that you can’t refuse, etc. Then the tips arent gonna be optional, theyre gonna be mandatory, are theyre gonna make top dollar.
Yes there’s dumb and rude humans, I agree with that. But there’s problems with both arguments. If you think there’s a solution then you’re apart of the problem.
at a buffet, i personally sneak corndogs into the buffet so others can enjoy them. I hide 6 corndogs in my jacket pockets. it then, is a joy for me to see other patrons of the establishment eat my corndogs thinking they were part of the buffet.
Mr. Coomer, a national hero
Pin this comment
I like to think i’ve tried one of these mystery dogs in my lifetime
That was you?
Wait that wasn't part of the buffet?
As an introvert, I see these kiosks as a blessing
Dude, SAME!
Your generation already has non-existent social skills, kiosks being everywhere is like the final nail in coffin for your generation’s sociability
@@aaronyaunt9072which generation? I am gen x and hate having to make small talk with people who don’t really give a shit about talking to me either. Genuine interactions are fine, forced customer service interactions which neither party are invested in are the problem.
Everyone likes the kiosks. If it is possible for them to dispense the exact same quality food from a vending machine, they would do and customers would be happy with it.
@@aaronyaunt9072 which generation?
0:32 “welcome to the future”
I disagree with this a lot and it infuriates me that you said this. When the music industry and Hollywood went on strike in order to prevent technology from taking their jobs what’s the difference? Maybe being a cashier in your eyes isn’t something people work as their whole life but for some that is the truth and that is all they can get. Be more respectful. “Welcome to the future” all smart is not respectful. These are people with jobs who want to keep their job. Is that not commendable?
Get a new job lmao
I feel for you but you’re telling the misanthrope to be respectful to his fellow man
@ you don’t need to feel for me I have a good job I’m more than comfortable I just respect humans and their situations which seems like something that’s disappearing more and more..
I don't think people choose service industry like dunkin' doughnuts because it's so fulfilling. They need to make a living and this is extremely difficult for many people. So I understand why they're worried.
which definitely doesn't justify for killing anyone of course! Haven't watched this ludicrous interview.
I understand too, but working minimum wage at Dunkin’ Donuts is not making a living, but just barely surviving. These jobs were not meant to be making a living on. These were after school jobs decades ago, n not careers lol. It’s not these people’s fault though, but politicians who outsourced our manufacturing jobs to China n other places. And then multinational companies, as well as the internet decimated brick n mortar stores, n other businesses out there. So now people rely on minimum wage jobs that are not sufficient to survive on, because they weren’t intended for that. So some states raise the minimum wage, which is terrible, n completely raised the cost of living, since most businesses cannot afford such high minimum wages. So a better alternative to these businesses now is to replace humans with technology to reduce costs. So it’s been a spiral effect of bad politcaI policies that led us to this point.
Of course we understand but as Asmon said already in a number of clips, this is not about understanding, but explaining it. People gotta understand that a lot of them are basically peasants. Of course they will have a hard time living. Like it was forever. There will always be peasants and that's how the world works. Companies don't care about you, they care about profit. This will never ever change.
But they're protesting against their own salvation. Automation will bring about UBI and then they'll be free to do things they actually wanna do.
@ how’s are they more free than now? It’s not like they’re forced to work there, except for lack of alternatives. Or they did freely choose it. Either way automatizaion does not support their freedom to do something else. It’s not suddenly paying you for your favorite activities.
"Hey, Asmongold reacted to our strike video"
"How'd it go?"
"Not good"
These employees asked for advice from dogwalkers of r/antiwork
This is like turn of the century stage coach drivers trying to lobby against the automobile lol
Buggy Whip Crafters of America: We're furious!
Nah this kinda stuff is worse. A lot of ppl won't be able to do anything else but worse jobs. Not like ppl starting in new factories to make cars and things with little skills and make a living. They just be broke.
its different, stage coach drivers just turned into taxi drivers.
but now the taxi driver will be automated. 4th industrial revolution will be different. there will be a flood of plumbers, "because plumbers cant be automated" and plumbers wage will go down...and then nobody wants to be a plumber etc...
At a Dunkin there was a sign that says, "Please use our new order touch screen as our staff is too busy fulling orders. Do not wait for staff." So I start the order on the screen. As I am about done a worker comes over and tells me he can take my order. I said, but you have a sign telling me to use this and I am almost done. He said, but I can take your order. I was confused and asked, then why is there this sign telling me not to bother you and use this thing. He responded with, are you not going to let me take your order. I reminded him again, there is a sign here that tells me not to and I am already done with my order. Once I input the order they then proceeded to ignore me for 20 minutes. So at this point I don't shop at Dunkin. Shame me for following the rules and then make me not want customer service either.
This really ruins my plans of having a lifelong career and Dunkin’ Donuts
Make ur own donut shop. Maybe call it
Deez Nutz
Dippin Donuts
Round Fried Bread Shop
Thicc Donuts
Donut X Family
DonutBall D
Game of Donuts
I got bored and just started coming up with names. Now you have to open up a Donut shop even though you were being sarcastic.
@@KiomonDuck "Round Fried Bread Shop"
That would be my choice x,D
@@fuselpeter5393 do it. We need more Donut shops.
Lord of the Donuts would be good too.
I have a BS in Chemistry, one of my jobs is to train the AI models to be able to solve chemistry problems. I'm literally training my replacement as a professional scientist, if these food service workers think they're gonna halt the technology bulldozer then they're delusional.
For every robot there are techs, engineers, programmers, installers, managers working on them...forever. OR until 5 years later they are all replaced again with a newer system. The goal is to shift the workforce away from low skill jobs to higher paying higher skill jobs. The issue is the disconnect with either the lazy, the stupid, the untrained, or the societally fucked over who get left behind in the transition.
Not true!! It’s a tool to be used to make your job easier you’ll still need the scientists to tell the AI what to do
Your job isn't to replace you, but to make your job less mundane.
I’m a chiropterologist, until they can get robots to hike through the jungle to study bats I’ll be fine.
@@hobblesofkarth3943but that does not work..
Its like the learn to code rubbish...
Many people dont have the mind to do such things...
And they need jobs...
Just giving people free money Doesn't help..
Learn to code? Oh wait......yea that's gone too.
learn any trade? oh wait, they'll have to stop watching tiktoks during working hours, pass
i worked in food service for 10 years. dunkin was my first job and i was an assistant manager there for about 2 years. it wasn't ever perfect, but i enjoyed it, largely for the camaraderie i had between my coworkers, and the pleasant interactions i had with customers. many of the people i worked with frequently had horrible attitudes towards other staff, customers, management, and they complained about how much they hated working all the time. i believe the problems that these protesters are having are real, and that there is something to be said for the inevitable loss of human interaction that is coming to this industry, but i find it really hard to feel badly for people like this sometimes because of their attitudes and the way they expect a gigantic company to bend the knee because they don't want to improve themselves and find better work. of course dunkin' donuts doesn't care about you as an employee. you don't really care about dunkin' as an employee either.
The problem is not with those jobs getting replaced, but the benefit of automation was not shared with the people who get replaced by those automation, as was purpose of automation: to let people work less while maintaining the same or better standard of living.
That's a good point!
So you'll ban automatic elevator now?
why should it be shared by those?
those people are just random nobodies
"I just started working here yesterday, why don't I own 20% of the company as a starting bonus?"
Companies will minimize your pay while making maximum profit off of you. Thing is they’ve found a lot of useful idiots like the comment above mine who will always defend the corporations before their fellow man.
@@ANotoriousBLT oh bch please, you've never run a business before
I hate to say it because I'm glad they're standing up for themselves but....commmeeeeee onnnnnnn. If you see people in the lobby and you can't put it together that they ordered through the kiosk, then I completely understand why they want to replace you. "We're just gonna sit around and wonder why there is people in the lobby". Its like ohhh, theres a order" 🤦♂️
You notice the spike in others, but not the plank in yourself.
Speaking of not being able to "put it together", you couldn't even put a simple sentence together, you had to EDIT your comment.
It's always the dumbest people who think they're the smartest.
@@DeviLz1337 womp womp
There’s a reason they’re working at Dunkin’ Donuts, if they were smart enough to realize why the lobby is full of people, then they wouldn’t be working at Dunkin’ Donuts, it’s a paradox that will never be solved
@@DeviLz1337Not everyone learned English as their first language. If your English isn’t the best then some word combinations can be confusing. When I see a sentence that I could’ve said in a better way, because it wasn’t correctly English, then I also edit my comment. I’m lucky English is the second language we learn in the Netherlands, but some countries in southern Europe prefer Spanish and take that as their second language. They will probably learn English later on, but it wouldn’t be as good.
@DeviLz1337 lol is that supposed to hurt my feelings? The dude has no common sense. I also never claimed to be smarter than anyone else. You literally just assumed that. All I did is make a valid point. Not sure why you're so offended by it? Do you just yearn to be offended on the internet by some random comment that has nothing to do with you? Also, I'll edit my f-ing comment if I feel like it! How is editing your own comment a bad thing? Please explain? Do you not believe in rough drafts or something? It makes zero sense, but ok I guess 👍 .
Everything ends up as a cost/benefit decision. Currently kiosks are cheaper, but the fancy machines that prepare coffee and donuts have high expensive maintenance costs, and you will still need onsite staff to restart and fix all the issues when stuck.
Also, boy how frustrating it is for the customers that the kiosks don't properly manage orders, for example, I have seen people shouting at Mc Donald's staff due to the kiosk deciding to replace items if they are out of stock, but not telling the staff.
As someone who used to work at a similar job before the company went bankrupt I think a lot of places are barely holding together nowadays.
There are not enough people that actually know how to code to create working machines for companies. Until companies have an automated base the machines aren't going to work right unless they are spending an egregious amount on programmers to keep things up to date and pay for their continued education which is needed to stay in that field of work.
My concern is once this happens en masse, what jobs do kids get when they’re supposed to be learning about work and money?
Kids? Dude. This is coming for 90% of all jobs. People are fucking clueless. You think this is just going to impact highschool students?
I mean first of all, most of those jobs for "kids" are going to immigrants now anyways.
@@DefianceOrDeath exactly.
What kids? Millennials and zoomers aren't having any. Which is part of the plan.
@@DefianceOrDeath *and then creating more jobs. As usual.
Bible perfectly explains whats coming.
You’re correct, having someone work behind a counter or flipping a burger is a waste of human potential. On the other hand, if they phase out these workers before they have the means, they will not be able to support themselves so they can get to that potential. Inevitably, they have a higher chance of ending of homeless than hopeful
or people can adapt their way of thinking to adjust to current reality. Need a summer job? not fast food, go work a summer of construction. There are tons of places that still need people. We just also happen to have alot of people that expect every job to support them....jobs that support you are called CAREERS. The guy flipping burgers...his labor is not WORTH 20$ an hour. Maybe thats too little to live off of... ok find something else or reduce expenses. Oh no i cant afford an apartment solo or with a buddy and my xbox and internet, and buying all the shit i want but i also dont want to do anything hard.
@ 2/3rds of the nation is living paycheck to paycheck. Which reality are you referring to? You don’t think these people had dreams? Had careers paths they wanted to choose? I agree that there are jobs like construction people can work as well but you’re talking about such a small percentage that will be needed after automation takes over. They’ll kick all of the illegals out and replace them with people getting arrested for being homeless and pay them even less. What country do you think you’re talking about here?
@@Ouijiii not a small percentage at all. you think any of this is new? you think jobs being made obsolete by Technoloy has never happened? people thought it would be the end when farming jobs in the 1800s really collapsed, big farms took over and we went from a high percentage of the whole population working on farms to urbanized and industrial work in less than 100 years. People adapt. fast food jobs go away, more stores are made, more people are needed to work construction to build the stores, it departments to manage the networks, techs to replace broken things in the stores, food and other things delivered. The goal should be to move from low skilled braindead work to higher skilled higher paid work. In the 1800s most of the country....like 80% were subsistence farming families. farms got bigger and more profitable with machinery. there were more industrial jobs some of which sucked but also more high skill positions which never existed before were created. Your "all jobs will go away, all freedoms will be removed" holds as much water with me as the guy on the corner screaming "THE END IS NIGH"
I work as an engineer for an electric utility and lineman top pay is about $70/hr plus overtime(sometimes mandatory 16hr shifts at 1.5x your normal pay) here in the northeast NJ also you only need a high school diploma.
God damn I really need to fix my papers and work there legally.
@@theunknown7441 Also no need for, college degree only high school. Fastest way in any state to be a lineman, is to attend a lineman school then you can apply country wide. Your welcome.
70? Jesus man that’s as much as the elevator techs up here in masshole territory.
@@reub456 thanks for the info looks likes fun tbh
Ok and are they hiring approximately a few thousand? Maybe a million questions aren't getting a better job it's do we have enough jobs available.
No I don't agree with lazy workers but as some one who worked hard and was treated like shit it's not always the workers.
" Well some people have to get shot" Very impressive relationship between employer and employee. No wonder why they HATE you.
The worst is when they have a screen to pay but also a worker behind it watching you. I’m not even talking about food service, so when there’s a tip screen the worker is standing there judging you when before this wasn’t even an industry that worked off of tips.
I pay cash . so I skip the tablet and kiosk every time.
Don’t tip you don’t have to and don’t feel guilty if they deserved a tip they won’t have lost there job to a robot
"Late stage capitalism"
That channel 5 guy is one of the biggest propagandists, and he probably doesn't even realize it.
He’s right, and you’re upset at hearing the cold truth. This neoliberal hell of capitalism is late stage capitalism. We thank thank Reagan for it.
he let the clout get to his head and now he feels the need to preach
@tony_5156 No, it started with FDR.
@@tony_5156 Capitalism is when 25% of national GDP comes from government paying itself to exist from your money, and in nations like UK even up to 50%.
@@tony_5156 It's not "capitalism" if the price of capital is organized and managed through the central banks. Neo-liberalism isn't "liberal free market economics", it's the bastard step child of Neo-Keynesian and Chicago School monetarism.
Anyway yeah - as bad as the economic situation is for a multitude of reasons what you're seeing here is the division of labor. When the steam shovel was invented this displaced labor. Story as old as time. The real question is labor replacement rate and adequate capital investment into new sectors as well as adequate job placement training.
I'm so sick of the "ITZ CaPitAlIsM!!!" from the LARPing Reddit-tier "Socialist" (they're not) midwits, it's so eye-roll inducing.
Notice the guy defending capitalism sounding more level-headed and at least aware of the complexities and nuances of the situation, while the self-styled anarchist is calling for a radical revolution and for heads to start rolling while seemingly unaware of the contradictions in saying people should care about employee job rights despite admitting to not caring about the job at all. And of course blaming society instead of taking personal responsibility for still working in the service sector instead of working towards anything else.
as if the system doesn't force people to adopt its rules. Of course you defend your shit job, everyone does. Doesn't mean heads shouldn't start rolling
also the ''artist'' cope as if the truth isn't just that the person sucks at art, doesn't really put any energy into it or has a passion for it.
Notice the amount of people in these comments condescending anyone who works in the service sector acting as if there's an infinite and easy amount of much more rewarding jobs out there when there just simply isn't! it's beyond ignorant!
the service sector makes up for the vast majority of employment worldwide, by such a huge margin it's not even remotely close to any industry
do you think every single one of these individuals in the service industry can work towards anything else when the vast majority of opportunities in higher paid industries are not only already taken but are incredibly limited to begin with.... 80% of a populations workforce can't just suddenly swap to another industry when other industries only make up for 20%
you have the opinion of someone born into wealth that hasn't had to face any real challenges and likely never will.
@@sum1majik598 You have the opinion of someone who didn't watch the video.
@@sum1majik598 “I can’t learn any skills and capitalism forces me to be a minimum wage worker” learn to take responsibility for your own situation instead of blaming it on external factors.
Catch 22 for the worker's. You strike and companies probably accelerate their future AI workforce. Don't strike and you still get treated like a pleb just for a bit longer until AI takes over anyway.
No robot arm gonna flip that iPad around & eyeball me to tip them just to take my order
Not yet... 💀
Flippy-209: _"YOU HAVE 10 SECONDS TO COMPLY"_
Wait until the robot has AI voice and looks like a human and mimics human behavior including the annoying stuff. Then you will get lectured by something that isn't even a living thing
Flippy 2.0 (They/Them):
*Refuses to tip* Glados voice: You know you're not a good person right? 😂
Flippy has been working really hard lately, I think it’s going for that Employee of the Month title.
"Flippy is inevitable" quote of the day.
in sweden some restaurants have a GR code on the table. if you scan it, you can order food and they deliver it to your specific talent. think this was added during covid so less people had to use the big screens to order and less people had to talk to staff to order. dont think it resulted in less staff
Dunkin' Donuts employees: **stops working to protest getting replaced by robots**
Dunkin' Corporate: **replaces the striking workers with more robots that won't refuse work**
Workers: **surprise Pikachu face**
There are plenty of other jobs that are still a ways off from being replaced with automation, but they're more labor intensive and dirty jobs that these entitled brats think they're too good for. I work in sanitation, and it doesn't take even a high-school degree to do. Most anyone can, they just don't want to.
Perfect example! 🤣🤣
Goddamned pickachu face 😂😂😂😂😂
Exactly 💯. I'm a drywaller, making $45hr, and won't be replaced anytime in the foreseeable future. That said, it's a dirty and hard job.
I work in a meat department and get paid shit but I know a robot isn't going to be able to do my job because they already do in the factory, and the meat cuts suck and I have to trim them.
So, do you want to get your fast food or nah? Do you think people don't deserve humane conditions and pay?
The future is robot management, one human can oversee, maintain and control a bunch of robots/AI agents, this is going to be one of the most common jobs in the future.
It's going to be the only job available. My manager now has an AI 'helper' that is definitely not going to replace him once he takes it's suggestions 90% of the time.
Probably there will be a robot that oversees other robots
if there is a human in the future? Population keeps declining in industrilized country. Why would people bother making a new generation if there is no future for them?
Lies. The end goal to it is to completely replace people with robots in virtually every single industry. If you think it’s only gonna happen to fast food. You have another thing coming my friend
They want $25 plus an hour….then wonder why automation is being pushed in
Exactly!
@@robb5270 have you seen the price of a studio apartment and basic groceries?
but on the other hand when automation becomes a thing don't expect prices to go down it will actually keep going up
And then companies that replace everyone with automation will wonder why nobody is buying their product, because no one has money because they've been replaced by automation.
They see rich people making tons of money doing basically nothing online, so the assumption is the money paid out at 25 dollars an hour comes from super rich person superfund, and not some franchisee watching his B&O costs inflate ad infinitum.
Basic economic miseducating courtesy of a failed public education system more interested in telling kids which genitals slot where and to whom than stuff like, where does money come from?
i dont use self checkout or kiosks on principle because unless im getting a discount why would i want to save a company money.
always thought fools believe they're "anarchists"
listen... donuts are real easy to make with a robot... you only need a few engineers to fix them
You say that like a joke but they've already done that in a lot of fast food restaurants. The "baker" just reheats the food by putting it in an oven and maybe adding frosting/other stuff.
And then they break weekly
It’s not even engineers. It’s just electricians.
Once they are designed engineers aren’t required.
Engineers design and build, technicians repair. They are likely much easier to repair than you are imagining.
@@bullitthead7853 Engineers design, they don't build anything.
Mechanics and fabricators take engineering designs and build them.