Thanks for listing the model number on the package. The package that you didn't send the instructions in which means we have to look up the YT video by model name in order to assemble.
I just got this grill just put it together I’m looking for a lid for this it comes with a lid I don’t like it I would like to get open and close lid that attaches to the grill
It was very dark when you installed the side shelves, can I get some more information on that?? That’s where I’m stuck at,, just about done with the griddle, seems like the shelves dnt fit right on I made a mistake!! Please help
I just opened my box an hour ago. And I can't even screw the large thumbnail into the left side. I spent 30 minutes trying and making sure it's the right side and the right screw. The bottom shelf is lined up but for some reason the screw is not doing its job right!!! I need help!
Did you ever figure out the issue? I was just putting mine together tonight and had the same problem. I know it’s lined up right because I can put a smaller screw straight through with zero issues. I just gave up! I’ll try again tomorrow, but if you figured out the solution, I’m all ears!
@@JenniferMeinel Just got mine. Had to use my phone light and shine it through the backside to get the holes to line up. I used a rubber hammer to get it into place. The real hangup was that the hole on the shelf is too low... so I had to pound the shelf slightly higher to get it in. (This is all when the griddle is upside down fyi). Hope that helps.
Late to this but incase anyone has same issue the 2 longer set screws are different lengths by a small amount but one will only work on one side and one will only work on the other
Got this from their tech support today: Hello, Thank you for contacting Blackstone. We apologize for the confusion. The model 2177 is a 38,000 BTU unit. Due to the updated griddle top, it is more efficient than our original griddle tops, meaning it needs fewer BTUs for the same function. Let us know if you have any other questions.
What a horrible video. This shows me nothing. One of the screws on the left side bracket for the side shelves won’t go through as the hole was not made correctly on this griddle. Now the shelves aren’t popping on like they’re supposed to. Should have bought the traegor
Thank the lord for detailed instructions 😂
Lol y’all are real help this don’t show me shit , and y’all didn’t even give me instructions
Thanks for listing the model number on the package. The package that you didn't send the instructions in which means we have to look up the YT video by model name in order to assemble.
Put the shelf on first it makes putting the wheels on way easier
I just got this grill just put it together I’m looking for a lid for this it comes with a lid I don’t like it I would like to get open and close lid that attaches to the grill
That's the next model up.
which natural gas conversion kit works with 2177?
It was very dark when you installed the side shelves, can I get some more information on that?? That’s where I’m stuck at,, just about done with the griddle, seems like the shelves dnt fit right on I made a mistake!! Please help
I just opened my box an hour ago. And I can't even screw the large thumbnail into the left side. I spent 30 minutes trying and making sure it's the right side and the right screw. The bottom shelf is lined up but for some reason the screw is not doing its job right!!! I need help!
Did you ever figure out the issue? I was just putting mine together tonight and had the same problem. I know it’s lined up right because I can put a smaller screw straight through with zero issues. I just gave up! I’ll try again tomorrow, but if you figured out the solution, I’m all ears!
@@JenniferMeinel Just got mine. Had to use my phone light and shine it through the backside to get the holes to line up. I used a rubber hammer to get it into place. The real hangup was that the hole on the shelf is too low... so I had to pound the shelf slightly higher to get it in. (This is all when the griddle is upside down fyi). Hope that helps.
Late to this but incase anyone has same issue the 2 longer set screws are different lengths by a small amount but one will only work on one side and one will only work on the other
I have the 2310 model is the hummming sound from the propane nozzle normal?
Noooooo
Just put mine together. It has 2 threaded holes to the right of the right burner knob. Does anyone know what they are for?
Bottle opener, it came installed with mine model 2149
I didn't get a material list or an instruction booklet . PIA
It took 2 pers 2.5 hrs to assemble... This video is so misleading...
I must say, the assembly directions are very accurate...
you are lucky to get written instructions , I didn't get instruction sheet or material list
Which tools are needed?
Phillips screwdriver...
Can someone from Blackstone confirm how many BTUs the model 2177 pumps out? I’ve seen conflicting details online
Got this from their tech support today:
Hello,
Thank you for contacting Blackstone.
We apologize for the confusion.
The model 2177 is a 38,000 BTU unit. Due to the updated griddle top, it is more efficient than our original griddle tops, meaning it needs fewer BTUs for the same function.
Let us know if you have any other questions.
No se ve ni mdres
That was a waste of time
Horrible assembly video.
This video was horrible, no explanation just angles 🤦🏽♂️
What a horrible video. This shows me nothing. One of the screws on the left side bracket for the side shelves won’t go through as the hole was not made correctly on this griddle. Now the shelves aren’t popping on like they’re supposed to. Should have bought the traegor
was it me (sarcasim) or do both there written and video instruction guide suck!!!!!!!!!! HORRIBLE HAHAHA
Lmao no light to show what screws or anything…..
Poor design. The middle piece that keeps the legs stable doesn’t even fit correctly and the good came with a dent… awesome
I had to order a new one because the holes wouldnt line up. Poor quality
Blackstone... you could have done it better in 5 minutes... garbage 🗑
Waste time