India's first e-commerce to revolutionising healthcare fintech, Ft.Chris George, Qube Health | EM 31

A serial entrepreneur and an alumnus of NYU’s Stern School of Business, Chris started his entrepreneurial journey at the young age of sixteen. He briefly worked in the USA and came back to India to start his venture, something which he describes as his ‘Swades moment’. Through his personal experiences, Chris identified the gap between healthcare expenses and what all insurance pays for! He started Qube Health in 2019, which aims to aggregate FinTech and Healthcare to streamline employee healthcare management by providing primary care, health screening and other non-insurance healthcare services through a single platform.
Credits:
Recording Location: Qube's Mumbai Office
Host: Shivank Joshi - / shivankjoshi-2001
Thumbnail Design: Sangeet
Editor: Abhishek - / abhishek-tiwari-599546244
Chapters :
00:00 Cultural interactions in Texas and India, highlighting a humorous misunderstanding of greetings.
02:36 Entrepreneurship journey starting from organizing college festivals to managing backstage productions for renowned artists like John Bon Jovi.
05:46 Career progression from working at a gas station to setting up call centers for telecom companies, emphasizing the importance of hands-on experience and understanding consumer behavior.
10:03 MBA teaches structured thinking, but informal education offers practical experience, showing the theory-practice gap in business education.
12:04 Unique experiences studying in NYC in the late '90s, contrasting city vs campus education, and vibrant lifestyle.
16:57 Analyzing consumer behavior: Boolean vs fuzzy logic, human interactions' complexity, communication's impact.
20:06 Hard work to avoid student debt, entrepreneurship journey, challenges transitioning to e-commerce in India.
21:49 Personal challenges: debt avoidance, heavy workload, tough decisions for entrepreneurship.
26:02 E-commerce journey in music industry, innovative marketing, overcoming distribution challenges.
30:12 Revolutionizing logistics, partnering for cash collection, increasing margins.
31:57 Convincing T-Series, innovative strategies for partnerships and growth.
34:02 From music sales to diversified e-commerce platform with logistics and BPL mobile.
40:16 Tech-focused growth, cost arbitrage, India offshoring, successful acquisitions by 2012.
50:20 Acquiring companies: merging cultures, integrating successfully with time.
55:02 Cross-cultural challenges, emphasizing cultural sensitivity, patience, and humility for effective bridging.
59:20 Acquiring manufacturing vs service companies, aligning people in services vs machinery in manufacturing.
01:40:00 The speaker facilitates NBFCs in distributing healthcare loan products to providers, corporates, and employees, focusing on a business model of health insurance with low claims.
01:40:00 The speaker talks about how medical financing in India lacks insurance coverage for healthcare services and needs a streamlined payment system.
01:40:00 Transition from commerce to tech: learning coding, adapting to tech's prevalence.
02:02:27 Discussion on motorcycles, mentioning favorite models like the Royal Enfield, Suzuki 650 GS, and Triumph Bonneville, expressing a desire to ride across Latin America.
Disclaimer:
The views, thoughts, and opinions expressed are the speaker’s and host's own and do not represent the views, thoughts, and opinions of the Exploring Minds. The material and information
presented here is for general information and educational purposes only. The name of products, companies and institutions and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service. The content presented in this video is intended for informational and educational purposes only. This content's creators, producers, and distributors want to clarify that no copyright or intellectual property infringement is intended.
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