FANTASTIC CREW ON AIR ASIA TO MALAYSIA!
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- เผยแพร่เมื่อ 27 ส.ค. 2024
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This is a comprehensive Flight Review of Air Asia.
Class: Economy
Route: Colombo (CMB) to Kuala Lumpur (KUL)
Plane: Airbus A320-200
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Anyone else see that UFO at about 1.20 haha
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I am glad the cabin crew quickly told the passenger to go back to per proper seat. Good report as always Josh
Why?
@@andrewagner2035Because she shouldn’t have moved,at least not without asking
I don’t agree that pax’s can’t move. As long as your not self upgrading yourself, how petty can a crew member be?
Airlines require you to be in the seat you were given in the event of a crash they can identify the body 😆
@@andrewagner2035 seat number/location is identification of pax itself, just in case (🙏🏼 sorry, accident), also emergency exit row is not anyone freely to be seated there (requirement does in emergency)
Josh, you nailed it. AirAsia does not promise the world to us. The vast majority of us will even deplane with a feeling that all expectations were met and more. Unlike the big players whereas we are flooded with skyrocketed expectations, but will find ourselves speechless and heavily disappointed that none of the promises were met, they did not even try.
It's great to see you complimenting a crew. Please send a complimentary letter for her. Being a cabin crew isn't an easy job. Also being an airport staff isn't easy. It sounds easy and people do have an easy perspective of an airline staff. But the job is quite tiring and it isn't as easy as others think/expect.
I don't have a need to fly budget airlines except when I am visiting family in Southeast Asia. Beginning in 2016 I have made multiple trips between KL and Chiang Mai or Phuket, as well as a couple domestic flight between those two Thai cities. I have never had a disappointing experience. The young flight crews have been professional and friendly, but also attentive to safety needs. A special treat for my 12 year old grandson was having a picture taken with three of the crew that were waiting with us at the gate. These three ladies helped make his first Air Asia flight memorable.
Another awesome video, Josh!. The cabin crew on Air Asia is always pleasant, and Jody is definitely a typical example. Kudos to Jody and the crew. 👍🏽👍🏽
Thanks for sharing
I stayed at the Ritz Carlton last year, I loved where it was located and how friendly staff were. I actually love how Malaysia makes everything so cheap and luxurious to us westerners.
Had a 20-day trip mostly Malaysia with a few days in Singapore in early July. Loved it in Malaysia - you can live - as you say - luxuriously, and have hight tea at really fancy hotels cheap! Singapore - nice but I think not as nice as Malaysia. Also a different world in terms of prices.
@@immikhanUK I only stayed in Singapore a night to avoid going bankrupt.
@@krenarsopa8354 Very wise and that’s my plan for next year. Purely a transit stopover on the way to somewhere lovely TBC.
The luxury we have in KL are comparatively affordable for Malaysians too considering the level of service you receive. As a Malaysian, the same luxury would cost me more in Thailand and Indonesia.
Living in Miri, Sarawak, since 2015, we use AirAsia often (3 or 4 times a year), primarily KUL, but also SIN, DMK, and a few times to TYO. We never ever had WiFi service on any flights. However, we agree that AirAsia crews are among the best (certainly better than all the North American airlines; short flights, long flights, always happy about the inflight service.
I’m from Miri too
He’s not from Miri just living there. Clearly he’s a whitey from North America, given his slamming of North American airlines
Im from miri too...damn my last flight was 3 years ago...and my next flight to KL about 1 week to go..im so nervous... i didnt know why is that anxiety feeling keep bothering me.... im just think about the take off 🤣🤣🤣
The cost of the meals and upgrades is a massive + on Air Asia too. 16myr is less than £3 or about $4 for Uncle Chins rice. That's about the same cost as a slap in the face on Ryanair.....
I've used Air Asia flights 10's of times and never had an issue.
Great video as always!
Last year we flown Air Asia Philippines for domestic flights, crew is indeed very friendly. The problem we faced was that Air Asia changed every of our flight (that were booked months in advance) to another time with sometimes not even a day notice, for most of our flights it was not a real issue but for the last from Cebu to Manila it was really problematic. Reaching out to their support did not help at all, had to call Air Asia out publicly on twitter to change the flight to an acceptable time for us.
I agree as long as the crew is being treated fair when workers are treated poorly sometimes they can’t just quit and react with less than great service. You do expect great service on a non-discount airline though.
It's great to see AirAsia doing better than a "World Class Airline". It's fantastic to see that AirAsia's food is still as good as before Covid-19 hope AirAsia continues to thrive!
Great and thorough review! Crew seems to be really lovely and hopefully get the recognition they deserve. Your summary was also really well put in words. Wholesome!
Hope to one day Fly with Air Asia. Thanks for the review Josh. Greetings from Aruba.
My friends in Asia all recommend Air Asia. Your trip report agrees with their views of Air Asia! Nice one !
I have flown between Perth and KL at least 20 times with Air Asia X, great A330’s and an awesome flat bead option. They have always been nothing but excellent. Perth to Bali on A320 has also been great .Some of the coolest cabin crew ever👍
Have always liked Air Asia. Especially like their "quiet zone seating" for a small extra charge
I have never heard of that? Does it keep crying babies away? Or kids running around the cabin all through the flight?
@@Dan-xx5jq absolutely
Good report, Josh. Glad you took time to praise the crew for their warm, welcoming behaviors. Nice of you to single out Jody.
Good, thorough review, thanks.
I really enjoy these videos as they are no-nonsense, objective, and entertaining. But I feel as you get more and more well known as someone who does trip reports, more airlines recognize you and give you preferential treatment.
My favourite food with Air Asia: Pak Nassir's Nasi Lemak (typical Malaysian dish) 😍 But they do have many good food options. Really good value for money. Air Asia never disappointed me either. I'm regularly using them between mainland Malaysia and Sarawak, and it's always a pleasure to be on board!
PS: KLIA2 terminal opened in 2014 already. However, it took some years for all the shops & amenities to open.
I love air Asia, I've been living in SE Asia for the past 15 months and have had about 16 flights with them. All excellent and only one delayed by only an hour. I'm moving to Sri Lanka next month and they are taking me over too!
Your compliments are truly kind and much appreciated. Have a pleasant and safe stay in Sri Lanka, sir
Ritz-Carlton, nice! You made it Josh!
Have always loved flying Air Asia and the well priced food options. I miss the old LCCT at Kuala Lumpur due to the food hall beside it. It was great for some good food while waiting for a connection.
I travelled twice on this airline, but believe sardines in a can have more space to move around. Even for low fare there should be leg space for 1m88 person instead of sticking it in the back of the seat in front.
Kudos to Jody and the cabin crew. It's always refreshing to have a pleasant cabin crew.
I have flown AirAsia and for a one hour flight from SIN to KUL, for $75, I got a full service experience. Excellent meal, drinks and yes, I paid for free bag, extra room and priority boarding. Simply amazing for what I paid! Crew was excellent!
Simply wow!
KLIA Terminal 2, previously klia2, opened in 2014.
Love your videos, Josh❤ Wish Air Asia the best!
Love to see U Josh.
Thank you so much for making my midweek a wonderful day
Josh Air Asia looked very nice flight experience great to see with a budget airline. I’m looking forward to your China trip going in your past experiences.😃
I'm cabin crew and I agree, we sign up for this, it makes me happy when I can make my passengers happy.
Nice to see a video that’s relatable to most fliers. Good job!
I always fly Air Asia when I stay in Thailand. Bangkok to Chiang Mai, or to KL or into Vietnam. For a budget airliner they sure offer the best service most of the time.
I have mostly flown Air Asia Philippines as well as a couple flights between S Korea and Thailand. I have never had a significant delay which is amazing. It has always been a positive experience, food, service and I always buy the hot seat, 1A! You can't go wrong, at least I haven't so far!
Vielen Dank für deine tolle Review. Du machst wirklich einen hervorragenden Job. Freue mich schon, wenn ich demnächst zum ersten Mal Air Asia Philippines fliegen werde.
Absolutely enjoying all your Colombo based flight reviews!
Very interesting review Josh, thank you. I had a lot of problems trying to book Air Asia online from outside Malaysia the last time I tried to use them, so I hope that's been improved or simplified.
How did one passenger try to claim the emergency row during rotation? Surely she can't demand the whole row to herself?
On an absolutely different subject, I see your trusty check-in suitcase is going strong! What brand or model is it? Airlines seem to destroy luggage very effectively nowadays.
Ótimo vídeo, Josh. Obrigado por compartilhar.
I flew with Jetstar in July with all the bad I hear about it I was a bit worried. I flew from CNS to DRW and back. I have to say I had zero problems both crews were great. Based on my experience Jetstar gets a bad wrap.
I flew on Air Asia for domestic route all the time it was a great experience. And last time I tried Uncle Chin's Chicken Rice it turns out very delicious with great service. I like the song they played on their airplane when boarding also.
Great review of Air Asia
Best way to summarise AirAsia is that everything is done ala-carte. If you want something extra, just pay for it. But you always get what you pay for and it is usually already cheap enough.
I have to disagree with your comments about Qatar staff. If they aren't getting the rest periods they need, because the airline is demanding they work, work, work (as many commenters did, even going incognito to do so) then they can never be at their best - they'll be tired and tiredness makes you grumpy, emotional and careless. It may not be a simple matter of leaving if they're not happy. Many of them have families who rely on their continued earnings and if they're being worked so hard it may be hard to find any time to search for another job. In addition, do we know if they'll be given sufficient references for that new job? I think this is probably something that's widespread and maybe filters down from a CEO who appears uncaring of the staff as a whole. Your points are fine if they're being treated well, but the workers who commented on your last video makes me think they're really not.
AirAsia just relaunched flights to Auckland and I wanted to do it but the issue is with their limited food selection given I'm a vegetarian and I can't handle spicy food which both their vegetarian meals are. My friend took them a week ago and he said they sell cup noodles on board which I can only eat so much of those before I clog up my stomach. It's a shame they don't offer more options for people with dietary requirements, I would have booked it if that was not the hurdle
Could not agree more
Really great video. Great to see such a good crew
Another awesome review Josh! We need to get you to 1mil soon!
I flew to Taiwan from Thailand last week, it was amazing, they've improved so much, not AirAsia I remembered from early 2010s. (Last time I flew was that long ago).
I had someone sitting in my pre-selected seat , I was trying to talk that person to move, and a cabin crew stepped in immediately and explained that person to move without a conflict.
And yea, food was amazing, I thought they'll go under with covid, but I was wrong, they are back and better than ever.
Well done Jodi, I hope Air Asia (as well as other airlines) use your performance as a training example
My nephew and niece taught English in China. Also CN tower in Toronto used to be the tallest at one time.
We always consider AirAsia when flying across SE Asia. Been a fan of this airline for decades...It indeed is a mindblowing low-cost airline & always live upto its reputation & tag. :)
Hi Josh, really looking forward to your new videos about comac in the future! So happy to met you in the airport yesterday!❤
my favorite too... i love thier meals selection and friendly crew.
Hello josh & thank you for all your content.
I love your videos & thank you so much for saying how lovely Jodi was on your recent flight with air Asia.
I’ve been a flight attendant for 27 years for a much loved airline in the uk & we can get missed out a bit. Generally our customers are absolutely lovely & say we will email in to say how wonderful you’ve all been, but nothing ever comes of it. So for you to say that about that crew member made me smile. So thank you . Hope to see you on one of my flights one day 👍👍
I flew AirAsia in their 'business class' - Sydney to Kuala Lumpur for under $700 AUD! After flying first with emirates 7 times, Biz Class with other Airlines, and god knows how many economy flights (budget and legacy). I can hands down say they are the best on a cost VS product basis- and so much so, I bought one of their plastic A330-300s onboard. They have so got it right! Other Airlines, including the top Airlines could learn a thing to two from AA.
Well well... A good review for our very own AA...
Only cabin crew know and understand what goes on behind the scenes. I would not fly air Asia as I’m it sure about their training in emergency procedures. Josh..go,for a job as cabin crew..then you will understand
Air Asia for sure
Thanks For The Compliments, I Too Always Enjoy My Choiced Airlines,,,
Malaysian here. I stopped flying AK this year as my last 10 flights last year ended up delayed/cancelled. Their crew is amazing but operational wise they're a wreck. I've been a flight attendant before with MH but left about 20 years ago so I appreciate the subtle moves the crew do to try and make the passengers as comfortable as possible. Anthony, please get your flight ops to space the flights further apart so you can stick closer to your advertised ETD. This is AK's only flaw
Flying Air Asia but staying at Ritz Carlton 😅Good video!
Gotta get save on flight tickets and use the extras for nicer hotels 😂
@@zhihinfoo2541 😂
Always fly flatbed when flying Sydney Asia & never had a bad flight with Air Asia.
Amazing video as always.
In August we flew Singapore to Phuket, to KL, to Kuching, and back to Singapore over a period of 10 days with Air Asia. Despite all flights being completely full, we had no problems, no delays, pleasant staff, and clean cabins and toilets. Great experience and good value for money. I'm now considering booking their lie flat seats for a flight next year from Auckland to KL.
Cockpit crew training has shown some weaknesses in the past.
The website is also clear and concise. Luggage and food are clearly displayed.
I would love to fly to Germany with this nice crew!
Hey Josh happy to see you on AirAsia again. Their services are very good and their crew are very helpful and friendly.
love how you do shout outs to the great flight attendants!
I always fly Air Asia when flying around Asia. Great Airline! I don't even know Jody but I am so happy for her! I hope Tony sees this video and sends her a personal thanks for her great work! Once again thanks for another exciting video.
You got me all mixed up what day it was with this midweek drop😆
Another great review!
Such a great airline! Never had a bad experience on Air Asia
It's one of the few airlines that survived by diversifying during the pandemic. My favourite meal was Chicken Bolognese ( which has sadly disappeared ).
Maybe I have been away a while but where has all the AirAsia FaceBook activity gone. It's like a ghost town.
Air Asia is really good and decent. Affordable.
Geiles Video!
Air Asia möchte ich auch mal fliegen...
Habe viel positives Feedback gehört!
Another amazing video by Vennila purushaan buntong flat 😮 plus uncle Chin again
Air Asia was good on my recent flight from bkk to Krabi. Only one hour yes , but it went smoothly , checked in online so at airport was a breeze , coming back was the same. Quick & efficient , boarding & disembarking was very swift. Will use them again .. 😊
You remember when the Petronas towers were the biggest? Last time I was in Kuala Lumpur they hadn't been built! (And yes, I love Air Asia too - the crew are the best there is)
Domestic AirAsia flights could never perform as well as its international flights. The most common complaints including myself as a Malaysian are, constant delays, late boarding, poor customer service and the worst AI assistant when wanting to cancel and refund tickets. I still have not gotten my refund request for a flight i booked back in 2020 before the pandemic. It's not as cheap and better performing as MyAirlines, the "New Red" to possibly review next time👀
The seat pitch I find onboard Air Asia A320s from SIN to KUL is really bad. I'm not that tall and my knees were up by my ears.
Just going to put this out here since not many folks know about the background of MyAirline's founder.
I have ruled out MyAirline solely on the basis of the company's founder (Goh Hwan Hua). Long story short, the company was actually founded through dirty money from his past ponzi schemes like I-Serve. Honestly, I was shocked when they actually granted someone like him a license to operate an airline given his shady background.
This guy is probably as dirty as some of our worst politicians. Imo I think the company should die and the license be given to someone more deserving. It doesn't sit right for me to support a company founded through ponzi exploits. You can search on Google or Lowyat about Goh Hwan Hua about his shady dealings. Unfortunately I cannot directly link to the website or else my comment will be removed.
Just remembered that I posted a comment about MyAirline and it looks like the truth came out. I am not sure why my original comment to @adrianooi00 has been hidden (Not sure whether Josh hid it or TH-cam) but I wanted to warn people about the airline because I knew the founder's background and the schemes he is involved in.
Much appreciated if TH-cam or Josh can unhide my original comment to @adrianooi0.
Good review, however i watched your review of Qatar and agree the staff could have done their job better. I worked as cabin crew for a LCC in Aus for 3 years, back in 2009, I always had a love for aviation as a child and fond memories of flying with Ansett. Telling people that if they don’t like it leave, isn’t that easy…
Try working as CC and see how you are after a few months. Airlines need to provide better conditions for their staff. In Australia I was lucky to get a full time position, colleagues who joined after me were casual, their conditions were much worse. The airline ran us into the ground. So many of my colleagues were burnt out. You cop abuse daily, you’re on your feet hours on end, your only seat is the jump seat, some people are arrogant. They have no respect.
I don’t know how many times I wanted to quit, it’s just not that easy. We had 30min turn arounds, clean the plane ready for the next flight. You’re not paid an additional allowance when the chocks go on, your delayed tough!
People think CC are only there to provide food and drinks. The amount of knowledge needed and training to be current is crazy. In the preflight briefing for the shift you would be asked random questions and had to answer word for word, if you stuffed up twice, off to the line manager. Then someone who is on standby are then put onto the flight.
I can’t count how many time I was stuck doing 4 red eye flights in a row, not just one way but return. Sometimes we would be lucky and get the last row of seats to have a 20 min break however we couldn’t then lay down, you still had to say upright. Those flights were 4-5 hours one way.
Flying takes a toll on your body not only mentally. I get you fly a-lot, but you’re not CC, you have a seat and can sit there the entire time. I have no idea what it’s like to work for Qatar and the CC have much better rest periods and accommodation.
But burnout is a real issue and it’s not addressed, maybe you could look into helping the thousands of cabin crew who are working under extreme conditions. Yes some are lucky and get good layovers and should be well rested.
I wasn’t one of them. Maybe do a video on conditions for cabin crew, from ULC to full airlines. Help expose the airlines and the extreme conditions CC are exposed to.
You’re an amazing influencer Josh, use that power to help them. 👍🏼
Great comment. I was just curious, how would a company address 'burn out'? They are no advancements to a different kind of job. You are stuck with having to work in the cabin unless you quit and get an office job working in the city.
I honestly never was aware of the other job requirements for the cabin crew....primarily to be prepared for an emergency. More people need to made aware of this and show more respect towards the crew. I usually never ever disturb the crew as I realize they have a difficult job but that is not the case with all the passengers. I happened to live next door to a gorgeous flight attendant who told me how difficult the job was, especially since men would purposely ask for things just so that they could get a little attention from her.
@@Dan-xx5jq company can address burnout by giving ample rest in between flights. In some airlines, crew can fly 7 days straight before they can get 1-2 days off. Then another 6-7 days of flying again. Layovers can be as short as 10hours. So you see, it’s not easy on one’s body. Unfortunately, that’s the case with Qatar. No wonder crew looks tired just like what Josh commented, because they really are tired.
Brilliant review Josh, i took same flight in other direction about a month back to Colombo. Always a solid experience AA relative to the starting expectation of course I’ve found! As a pioneer of the LCC model they very much have the business model tried and tested and do a good job at executing it with pace and efficiency, delivered everything i paid for with a good friendly attitude and the flight got away and landed on time. Food is great and everything on the menu is quite affordable. Exit row seat for around an extra $15 turned out to be an excellent decision on the flight and ended up with whole exit row to myself on a pretty empty flight anyway! If i had to resort to nitpicking wasn’t a fan of the hefty credit card fees but oh well i guess they gotta to make/ recoup money somehow!
Josh love your vids , your reports are amazing
What I like the most in Air Asia flight is the food. Purchase online even cheaper. Flying with Air Asia actually you got what you paying for. Seat, baggage, F&B, and even red carpet before flight. One the best LCC flight in the world
Any employer with someone like Jody is extremely fortunate. I hope any watcher of this post that comes across Jody acknowledges her.
Note: NOT all airasia planes have WiFi. Most A320neos, A321neo, and their newer planes does NOT have WiFi
Well they change a flight from 2 flights to 4 fights and when I refuse to accept their new flights they said it would take 3 months to process a refund.. but I have heard people waiting 3 years due to COVID and even longer.. what a disgrace airline .and don't get me started on their AI Customer Service App.. I have ended up getting my bank involved in the process of doing a chargeback that includes extra fees with the process which they have to pay.. under Section 75 of the Consumer Credit Act here in the UK..
Living in KL a few years ago, I found the train to be the best option from the airport into town. Great review!
Great vid, Josh. I only wish every one respected their job description, that would make the world a better place.
Guter Report, wie alle! Thx
yes Josh! 100% agree with u, when will ppl realise that ppl in the service industry are not doing anyone any favors, they are being paid for their work and we are paying for the service. there's no need to make excuses for them and their crappy attitudes.
I always fly airasia when I go to SEA. The food is actually soo good! I got the plant based prad ka prow and it was really spicy - I love how they didn't make it bland for a western palette
Employees at QR are treated as a number not a person. I know this from my own experience and have many stories.
Please tell us.
Hi josh, I would recomend you to Fly TransNusa on their ARJ71-200. It is the only one ARJ which is operating outside china and only owned by TransNusa Indonesia. Glad to see your Video on it 😊😊
I like the video very much Josh keep up the good work
I love how you give kudos to flight crew members who go above and beyond.
Omg the Sarawak livery I had been rode
Disagree with the comment about staff being jet lagged and exhausted "not being an excuse". It absolutely can be if you're being put on too many shifts or filling in for a colleague or something. It's such a privileged thing to say "if you don't like it you can just quit your job anytime" like those aren't people with kids to feed and bills to pay. For all you know, they're looking for another job but hold onto that one because they have to.
I'm personally very grateful that I have a job where I don't have to be fully alert and smiling for hours on end and I feel bad for overworked flight attendants working for shitty airlines but who are still expected to go above and beyond.
So customer shouldn’t have any expectations for their hard earned money they spent on flights? Airlines are no charity and in times of global labour shortage there is enough work for everyone. When I lived on the street, I didn't pity myself but tried my best to find work so I can get out of my miserable situation. Easy as that.
@@JoshCahill My perspective is that it's up to the airline to provide training, good working conditions and fair compensation. I'd tend to blame management for the staff's poor performance.
A global labour shortage gives staff more leverage to be demanding from their employer. I know that I personally can only get screwed by my employer so many times with scheduling and nonsense before I start to build some apathy.
As for your "easy as that" solution, I don't know, it doesn't sound easy to me.
I fly airasia once and it has the best crew ever. It was really memorable flight that one. Hope that airasia could do some long haul flight too. Unlike my experience with klm which the crew shouts at me just for asking more apple juice 😅
Recently flew AirAsia from DAD to CNX with wife and 4 yr old. Good flight experience. On time, reasonably comfortable for budget airline. Good food and choices. My only beef is their online reservation system. extremely clunky, kept crashing, and when I eventually did manage to make a booking, it refused my US credit card. I called my bank and they removed all “security blocks” on the card and it still was not accepted. I eventually had to make the booking through a third party online agent which accepted the card no problem.
My older sister and I rode on Air Asia when we both went to visited Phuket for 2 days back in 2018.
Scoot or Air Asia? I went on Scoot between Ipoh and Singapore and it was lovely too! And I had a bit of AvGeek chat with the cabin crew! Nice.
Superb! Even I prefer Air Asia only when it comes to Budget Carriers.