Be sure to register for my free training on, "The Formula to Closing More Deals without Price Pushback, 'Think-It-Overs' or Ghosting" salesinsightslab.com/training/
1 - They can't hurt you 2 - MAke it a game 3 - Be willing to take risks 4 - Warm it up as much as possible 5 - Script out the entire call 6 - Know your first 7 seconds cold 7 - The more you talk about yourself, the worse you do 8 - Focus on the challenges you're seeing 9 - Engage them to start talking 10 - Dig into what is really going on 11 - Get that next step locked in 12 - Confirm the next step 13 - Dont run away from the phone after each call
After cold calling for IT services for over 10 years the #1 downside to cold calls is NOT Rejection, it's making X number of dial's daily and only getting maybe 1 or 2 people on the phone. Once you get that person on the phone, it's then having the mental energy to actually be able to have an intelligible conversation. Today, cold calling is an increased amount of work for much less payoff compared to even 5 years ago.
@@unitewithch Chris I'm here because I'm joining a close friends business to bring sales to him (tech guys aren't the best at it). He owns a MSP like you guys run. I'd love to hear more about your experience some time
I used your sales pitch techniques for an interview. The COO was so impressed I got an offer that day. They made their decision halfway through and said most sales people are not as interactive or engaging. I used the PowerPoint and then went to the whiteboard. They said they had no time to look at their phone and felt their concerns mattered. Thank You
Rather than worrying about the entire call going smoothly it really helps me just focusing on my opening going really well! That usually paves the way for a smooth chat with a prospect and seems less daunting
The script advice is great. You don't necessarily use every aspect of the script, but you do practice it and you do have it ready to go during the call so you can always keep your flow and momentum.
My job makes me book 5-7 sales visits per day, three times a week exclusively through cold calling over two days. It's brutal. This video gave me quite a bit of encouragement. Thank you.
Hey, try downloading Breezler on the app store. It will get you in touch with warm prospects. Best sales tool that I know of. Might help weth your 5-7 per day
I can really relate to this video. Working in a small company which is only two years old; I am making a lot of cold calls- a lot. I enjoy it more now. I have gotten over my personal bias and negative beliefs. Research everything.....who, where, what, why, how, what is happening before calling if you have the time. Watch comedy before. Happiness, laughing , makes you smarter- neuroscience tip, and it works.
Mark, the last 12 out of 13 People I reached by phone all responded friendlier and asked me how I was doing after I applied your tip; “how have you been”. You are right, it disrupts their pattern of thought. I’ve coupled that with changing to a softer tonality as you’ve suggested in another video and I’m finding the calls are kicking off in a much better way, I’m getting more people to hear me out and less objections/hang up. Great content, keep it coming!
that was my favorite point too. makes them hesitate to say no. all of a sudden the call is on it's way and it's too late to hang up. it's easy to say no in first 5 seconds, gets tougher and tougher to cut the cord with time
Hello, I've been in cold calling for many years. I agree to the following: 1. First impression 2. TALK to the prospect 3. Be on point 4. Follow the pitch 5.Get the prospect talking about himself 6. Number of calls 7. Get the next step confirmed
Here's a tip: Quit watching this video and dial the numbers. It's a great video from a great channel but that was how I got 3 appointments today. Just do it. Then do it again. And again :). Nobody says it's easy, but ya gotta do it. You never know, you may possibly meet a new best friend or find your way to a giant account with that one special phone call in the middle of all the other pointless calls. (Do it now!)
Hey Marc, I found the first 7 seconds tip the most useful. Followed by immediately mentioning what the purpose of the call is, asking the prospect if the challenge you see is something they can relate to, engage them in the convo
I just want to say THANKS! I am fresh new in sales bussiness and its hard like really hard. And my job is to cold calling. I had my first call today (11/07/2019) and I almost run from office because I was stressed out ass hell! Then I opened YT searched for "cold calling tips and tricks" watched your video and my first call was succesfull... I had only 4 more calls after that 2 of them ended with rejection but still thanks. I will definitely get better in this with your help. Thanks a lot again keep up doing great work!
Just started today and it works. 2 leads in 3.5 hours of time and you know I wasn't calling the WHOLE time. So basically I'm here to learn how to triple these numbers
I have used cold calls phone and face to face for thirty years, it is by far the cheapest and most immediate method of obtaining a regular flow of business, really enjoyed the video and all the 13 steps... Thanks.
Use a proven pitch and do not change a single word of it, deliver over and over with enthusiasm maybe 100-200 times per day min 5 days per week keep good records ,don't give up, take meaningful breaks during your days work, do not, repeat do not give up keep this up for at least 6 months before you get staff and you will be successful ..its tough and not for everyone but it depends how much you want it.
Thank you. I'm breaking into sales and really nervous about approaching prospects cold. I really believe that number 5 will really help me! Script out the entire call! Rehearse and make it sound like it's the first time you ever said it. Of course, the tips on listening and getting them talking about themselves instead of boring them with details about you is invaluable. People care about their own name more than all the names in the world combined, said Dale Carnegie.
I am new to sales and now am in the real estate industry. I got a few folders of customer data but has been never gotten over the FEAR of doing cold calling and I found your channel. Your content & teachings are even better than what my company has to offer - AWESOME
You are a consummate professional Marc! I really appreciate the value. This is my first video and received more value in this 20 minutes than I have in multiple hours of watching other videos. I appreciate you my friend. Chris
It's always refreshing to learn from a sales trainer that has actually sold on the phone and is not giving you BS fluff, this is the real deal!...Thank You!
An awesome tip I received the other day was the 8x8 rule. I’m sure a lot of people know that but it was pretty interesting to take in. Follow up 8 times for the next 8 weeks, like he mentioned a lot of deals happen in the 6th+ follow up :)
Marc your methods have proven true when i apply them to my calls much more than the other guys out there sellin their strategies. Its strange how the cliche techniques in cold calling are the farthest from the truth and dont work. Sounding exited has never worked on a single call ive made. It screams fake sales call
Marc, thank you a lot for your video. For me, the most interesting tip to improve my results is that the more you talk about you, the worse you do. I have to learn how to listen more and ask the right questions to nail a sale.
Hi Marc. Thanks for sharing these very very helpful tips & advice. I am working at a foreign trade company. Every single day I am struggling with cold calling to prospects in different countries. I’m not a native English speaker, so i have excessive fears that I have to face lots of rejections plus people notice My English is not that natural. But, now I’m given much courages after this video. I’m going to practice your tips to daily cold calling and try not to get so afraid, like you said, it won’t hurt me and just dial. Thank you so much again.
Use that momentum to get right into the next call/sale. That hit. I often after making a sale chill for a bit, then try and make another. Thank you for the amount value this video brought to me. An object in motion stays in motion.
Currently working in sales for 7 years and doing well from it now (was awful in the beginning), I can confirm this guy knows what he is talking about. Most of his videos are very good.
"Know the first 7 seconds" ... that's so true! Right on! And don't step away from the phone, but move from one to the next seamlessly.... that's true stuff, too!
No Nonsense No Blue Sky No Tony Robins Schtick... Great Job Marc... You tell it exactly the way it is and should be.... The problem is that most reps are "askared" to make a call because they feel like they are bothering the prospect... YOU have to believe in your product or service and that it will benefit them... and know that even though you might be bothering them, they more often or not will thank you for your intrusion later... because you've made their life better with what you had to offer them. HEY... I've been doing much of what Marc is preaching and it works you guys!!!
Fantastic video! I've come across some of these on my own, but it's powerful to hear them repeated in one place and with confidence in their effectiveness.
Hi, Mark you have so many excellent videos and give out so much knowledge to become better at our sales jobs, I think this might be too much to ask, but it would be great if you could make a rollplay video making a cold calling using this 13 steps. like an example video of cold calling
Hey Mark, you put some real gold nuggets out there for somebody who has to start cold calling. I especially liked the last 4 ones where I was really lost. Thanx!
I think they are all very useful techniques I took note..I been running my business now for two years and marketing has been the hardest for me I work solo with a mobile welding shop and just now learning to be more of a owner than worker I love what I do but have to learn this aspect of things and it’s hard thanks for the info I paid very close attention and look forward to hearing more
I have watched a lot of sales content and this is honestly the best video of I have seen on cold calling. Thank you so much for this. Can’t wait to check out the rest of your content.
Thanks for your great advice and videos .Love ur work 🫶🏼I’m launching my business and kind of being scared and avoiding to call.Knowing that we basically have nothing to lose and Being Prepared is the best way to be more confident and taking our phone.
This is just so great i sent and saved it to my messenger. So i can go back to it anytime It will be a great tool for me since im a newbie in an outbound call center. Thanks a lot for this
Reminds me of Warner Brothers Wiley Cayote and The Road Runner. ACME ( the highest point or stage ), and finding that elusive reaction. Great going, My Friend!
Awesome. I would like to hear more about the "first 7 seconds", What must I put in there? Like somebody noted, "how have you been" is not translatable into some cultures/languages.
This single video led me to two other 'HOW TO' videos !!! Awesome content....lot of value...thank you so much for inspiring....already subscribed and going for the ebook !!!😊🙏👍
I don't know if I agree with that. Those kind of lines start you on a lower level (gives the tone that you're asking them for a favour by them giving you their time, rather than the tone that you WANT to set, which is you're doing them a favour by solving a problem for them through your solution). And saying that allows your prospect to have an excuse to end the call prematurely.
Also depends on your sales style, but I don't always want to vet interest right out of the gate. I want to help them realize they DO have an interest even when they don't at the very beginning. Especially for a customer profile that I know is perfect for my product: has the problem, has the budget.
Awesome video, I think the scripting is one of the most important aspects on the sale process since it makes your mind to focus as you mention on the subject.
Love this video, guys! To add value, here's something which I know needs to be addressed to make cold calling successful. A lot of cold callers are not checking first whether the phone numbers and people they try to call match. We've seen cold callers that are being hung up due to prospecting mismatch. Worst, people get angry at them. This usually happens to businesses or people who buy leads from unverified sources. Data get outdated or totally incorrect from the beginning. So, to avoid this silly mistake, it's either you clean up and update your list using a data append tool. Or, use a reverse phone number lookup to check the phone number owner's name and match it with the name in your database.
we have done cold calling so much it becomes like second nature, and there are some times where nervousness comes up but we always keep a script of what we wanna say and just try to make hte person laugh first.
Awesome training! I've had plenty of experience cold-calling 16 years as a stockbroker, and many other sales projects, and I agree with all your recommendations and use them myself, but never bothered to analyze and document them like you did. Thank you and keep up the great work!
your video is so helpful for me now i am watching your video for 4 years but i still not working in this types of cold calling sector but time is come now and i am going to join from 1st june in credit card selling company and i susbcribed your channel that time and i got your video and because your video is most realistic than others thanks sir god bless you ,,,,,love from India
Hi Marc - thanks for the incredible tips. Ask questions and get them talking about the challenges they face was the most poignant tip! And it a game of numbers. I just started cold calling and this information was pertinent to the point that I’m at in my sales. Thanks so much. Cheers Rick
Great video Marc.. I love the phone now for 7 years... your strategies will definitly help me and oh yes i subscribed. have a great day brother oh and also found you on fb and liked your page
I've just started a job as a private wine merchant that sells wine through telesales, it's tough dealing with such expensive luxuries but these tips will definitely help me out thanks for this well done video!
Hello Rory, is it possible that you could give me a little more information on the Private Wine Merchant job that you do I have always wanted to sell wine over the phone any info on who I need to contact for a job would be appreciated.
chocksaway100 Hi Chocksaway I'm from South Africa so I'm not too sure where you hail from but I really just applied for the role in an established wine merchants company the selling of wine over the phone is growing big time so I'm sure many companies similar to mine will be looking for hungry sales people. If you don't know much about wine, relax you'll really develope a passion for it especially since tasting wine everyday is a requirement. If you looking to do it privately, this is tricky because you'll need a license to sell vino but you could do well if you can find good boutique wine makers to allow you to exclusively sell their wines for them at my company, independent boutique wine makers apply for us to represent them. I definitely recommend pursuing a career selling wine, more and more people are realizing it is a luxury they can afford. I wish could be of more help, good luck with your endeavor!
About 2 yrs ago! The firm that I work fir did away from their international segment. Damn did that hurt business. After listening to channels like these, I improved my value statements, calling scripts, and now I wanna be on the phone will quality leads. To me I get the same high from scheduling the appt from closing the deal!!!
Hi Marc THANK YOU SO MUCH for your training!!! I 've learned so much from your videos. You made me understand that to build the connections among people is the key to go further in any conversation. I can't wait to bring your insights into my classes. I am a Mandarin coach.
good stuff Wayshak. im pro-script. people dont realize that even with a script I can still "improv" all I want. The script can really help me stay on track and make sure i hit key points. and like you said, at least on the initial cold call it's not like im going to give a super long schpeil about my company and myself anyway, just want to get to my purpose while keeping a natural flow as well.
Be sure to register for my free training on, "The Formula to Closing More Deals without Price Pushback, 'Think-It-Overs' or Ghosting" salesinsightslab.com/training/
I wonder when AI will get better than humans at sales? Lol I would give it twenty years, at the most...
1 - They can't hurt you
2 - MAke it a game
3 - Be willing to take risks
4 - Warm it up as much as possible
5 - Script out the entire call
6 - Know your first 7 seconds cold
7 - The more you talk about yourself, the worse you do
8 - Focus on the challenges you're seeing
9 - Engage them to start talking
10 - Dig into what is really going on
11 - Get that next step locked in
12 - Confirm the next step
13 - Dont run away from the phone after each call
Thank goodness for you!
Amazing 🤩
Some will, some won’t, so what. NEXT! I’m going to remember that💪🏾🙌🏾
The actual quote to remember is the following: Some will, Some Won’t, Shan’t worry, So what, Next call
No you won't
I ❤ it!!
Exactly, and the tone and cadence of HOW you say it out loud matters. Try it. Find what sounds right to you.
Dexter Yeager i think
After cold calling for IT services for over 10 years the #1 downside to cold calls is NOT Rejection, it's making X number of dial's daily and only getting maybe 1 or 2 people on the phone. Once you get that person on the phone, it's then having the mental energy to actually be able to have an intelligible conversation.
Today, cold calling is an increased amount of work for much less payoff compared to even 5 years ago.
wow i cold called 5 people my first day the other day and got 2 emails. Must be lucky 😁
Did you work for Dell? That's literally what I'm doing now.
@@b_thomp_53 No, I work for a family owned managed service IT provider.
@@unitewithch Chris I'm here because I'm joining a close friends business to bring sales to him (tech guys aren't the best at it). He owns a MSP like you guys run. I'd love to hear more about your experience some time
May I ask why the payoff is less compared to 5 years ago?
I used your sales pitch techniques for an interview. The COO was so impressed I got an offer that day. They made their decision halfway through and said most sales people are not as interactive or engaging. I used the PowerPoint and then went to the whiteboard. They said they had no time to look at their phone and felt their concerns mattered.
Thank You
Congratulations! This guy has helped me thru some tough days. Really good info and well-presented.
Rather than worrying about the entire call going smoothly it really helps me just focusing on my opening going really well! That usually paves the way for a smooth chat with a prospect and seems less daunting
Good stuff
Yes indeed
The script advice is great. You don't necessarily use every aspect of the script, but you do practice it and you do have it ready to go during the call so you can always keep your flow and momentum.
My job makes me book 5-7 sales visits per day, three times a week exclusively through cold calling over two days. It's brutal.
This video gave me quite a bit of encouragement. Thank you.
th-cam.com/video/I6x0Xf1RA3c/w-d-xo.html
Hey, try downloading Breezler on the app store. It will get you in touch with warm prospects. Best sales tool that I know of. Might help weth your 5-7 per day
If you can do that, I hope they are paying you a mint. Nice 1.
How do you have fun with that job
He’s probably selling insurance
I can really relate to this video. Working in a small company which is only two years old; I am making a lot of cold calls- a lot. I enjoy it more now. I have gotten over my personal bias and negative beliefs. Research everything.....who, where, what, why, how, what is happening before calling if you have the time. Watch comedy before. Happiness, laughing , makes you smarter- neuroscience tip, and it works.
Thanks James.
Mark, the last 12 out of 13 People I reached by phone all responded friendlier and asked me how I was doing after I applied your tip; “how have you been”. You are right, it disrupts their pattern of thought. I’ve coupled that with changing to a softer tonality as you’ve suggested in another video and I’m finding the calls are kicking off in a much better way, I’m getting more people to hear me out and less objections/hang up. Great content, keep it coming!
Hi Caleb, can you please share a link for the other video you've referenced, about softer tonality? Thanks in advance
How have you been? That’s bullshit - drop all pleasantries and get to the point during the call
th-cam.com/video/1sXfHWqKS-k/w-d-xo.html eye contact
that was my favorite point too. makes them hesitate to say no. all of a sudden the call is on it's way and it's too late to hang up. it's easy to say no in first 5 seconds, gets tougher and tougher to cut the cord with time
“When you’re not afraid of making that mistake, GOOD things happen!” Truer words have never been spoken! God Bless!
Hello,
I've been in cold calling for many years. I agree to the following:
1. First impression 2. TALK to the prospect 3. Be on point 4. Follow the pitch 5.Get the prospect talking about himself 6. Number of calls 7. Get the next step confirmed
Here's a tip: Quit watching this video and dial the numbers. It's a great video from a great channel but that was how I got 3 appointments today. Just do it. Then do it again. And again :). Nobody says it's easy, but ya gotta do it. You never know, you may possibly meet a new best friend or find your way to a giant account with that one special phone call in the middle of all the other pointless calls. (Do it now!)
Videos like this one can help a great deal, but only if a person actually follows the advice. I like to take notes to keep me focused.
You always need to go in with a strategy. These are great tips you need to hear before dialing.
Very good tips Mark. Don't stop calling until you get what you want. Use momentum because it s a number game. More call more chance to get a YES. 💯
Yep polite persistence is key, in my opinion. Its shows to your customer that you really give a shit too.
Hey Marc, I found the first 7 seconds tip the most useful. Followed by immediately mentioning what the purpose of the call is, asking the prospect if the challenge you see is something they can relate to, engage them in the convo
I just want to say THANKS! I am fresh new in sales bussiness and its hard like really hard. And my job is to cold calling. I had my first call today (11/07/2019) and I almost run from office because I was stressed out ass hell! Then I opened YT searched for "cold calling tips and tricks" watched your video and my first call was succesfull... I had only 4 more calls after that 2 of them ended with rejection but still thanks. I will definitely get better in this with your help. Thanks a lot again keep up doing great work!
to pick up the phone and start dialing. Don't procrastinate, just pick up the phone and get the reps in
Unlike resumes, cold calls actually get me work within 1-3 weeks(!).
Gillian Moody
What is it that you do exactly?
@@Vae07 Yeah, I totally wanna know.
th-cam.com/video/I6x0Xf1RA3c/w-d-xo.html
So you can get laid off in 2-3 months
@@cucumbertoucher you can"t get "laid off" from client work, idiot. You just move on to the next client.
I never really realized, but the whole “they can’t hurt you” step really is all that stops me. If I can understand that, I’ll own it all :)
What industry are you in the requires cold ?
Just started today and it works. 2 leads in 3.5 hours of time and you know I wasn't calling the WHOLE time. So basically I'm here to learn how to triple these numbers
where did you find these cold call numbers at?
I have used cold calls phone and face to face for thirty years, it is by far the cheapest and most immediate method of obtaining a regular flow of business, really enjoyed the video and all the 13 steps... Thanks.
chocksaway100
Any tips or advice?
Use a proven pitch and do not change a single word of it, deliver over and over with enthusiasm maybe 100-200 times per day min 5 days per week keep good records ,don't give up, take meaningful breaks during your days work, do not, repeat do not give up keep this up for at least 6 months before you get staff and you will be successful ..its tough and not for everyone but it depends how much you want it.
@@chocksaway100 thank you man. 30 years of experience - feel priviliged to have seen that advice.
Add email into that mix and you’ll never have an empty pipeline 👌🏽 agree with your post 🔥
Thank you. I'm breaking into sales and really nervous about approaching prospects cold. I really believe that number 5 will really help me! Script out the entire call! Rehearse and make it sound like it's the first time you ever said it. Of course, the tips on listening and getting them talking about themselves instead of boring them with details about you is invaluable. People care about their own name more than all the names in the world combined, said Dale Carnegie.
I am new to sales and now am in the real estate industry. I got a few folders of customer data but has been never gotten over the FEAR of doing cold calling and I found your channel. Your content & teachings are even better than what my company has to offer - AWESOME
"Some will, Some won't. So what, Next." Probably the best advice I have gotten as someone who has been to nervous to start cold calling, Thanks!
You are a consummate professional Marc! I really appreciate the value. This is my first video and received more value in this 20 minutes than I have in multiple hours of watching other videos. I appreciate you my friend.
Chris
It's always refreshing to learn from a sales trainer that has actually sold on the phone and is not giving you BS fluff, this is the real deal!...Thank You!
An awesome tip I received the other day was the 8x8 rule. I’m sure a lot of people know that but it was pretty interesting to take in. Follow up 8 times for the next 8 weeks, like he mentioned a lot of deals happen in the 6th+ follow up :)
This advice is like don’t be scared and say the right stuff until halfway through then it gets juicy. It changed my mind this is very valuable
Marc your methods have proven true when i apply them to my calls much more than the other guys out there sellin their strategies. Its strange how the cliche techniques in cold calling are the farthest from the truth and dont work. Sounding exited has never worked on a single call ive made. It screams fake sales call
Marc, thank you a lot for your video. For me, the most interesting tip to improve my results is that the more you talk about you, the worse you do. I have to learn how to listen more and ask the right questions to nail a sale.
My colleagues are always telling me 'they can't hurt you' ... This vid just cemented the fact. Definitely rewatching this later
This is one of the best video on cold calling.and all these 13 steps are the best to take,to practice and teach to others
Hi Marc. Thanks for sharing these very very helpful tips & advice. I am working at a foreign trade company. Every single day I am struggling with cold calling to prospects in different countries. I’m not a native English speaker, so i have excessive fears that I have to face lots of rejections plus people notice My English is not that natural. But, now I’m given much courages after this video. I’m going to practice your tips to daily cold calling and try not to get so afraid, like you said, it won’t hurt me and just dial. Thank you so much again.
I've made the show up and throw up mistake in the past. Great advice from a true professional ! TY
Use that momentum to get right into the next call/sale. That hit. I often after making a sale chill for a bit, then try and make another. Thank you for the amount value this video brought to me. An object in motion stays in motion.
Awesome video, thanks for the help. Going to listen all week
I was in a rut with cold calls for a good month now and this totally changed my perspective! Hopping back on the phone now
Austin Rotella hey buddy! Is there any update?
@SkankHunt42 Now now sausage tits......don't be cheeky....
Currently working in sales for 7 years and doing well from it now (was awful in the beginning), I can confirm this guy knows what he is talking about. Most of his videos are very good.
Thank you for making chapters to get straight to the point instead of wasting my time very nice
"Know the first 7 seconds" ... that's so true! Right on!
And don't step away from the phone, but move from one to the next seamlessly.... that's true stuff, too!
No Nonsense No Blue Sky No Tony Robins Schtick... Great Job Marc... You tell it exactly the way it is and should be.... The problem is that most reps are "askared" to make a call because they feel like they are bothering the prospect... YOU have to believe in your product or service and that it will benefit them... and know that even though you might be bothering them, they more often or not will thank you for your intrusion later... because you've made their life better with what you had to offer them. HEY... I've been doing much of what Marc is preaching and it works you guys!!!
Just done my first week training, first call in the morning. Nervous but excited.
Fantastic video! I've come across some of these on my own, but it's powerful to hear them repeated in one place and with confidence in their effectiveness.
Hard to pick one item here that was the best...they all resonate with myself. I am new to this system, this is super helpful.
I’ve learned so many exciting tips from your videos. Thank you for your effort and content!
engaging them to start talking.. breaking the ice and also it give you a hint of a real issue they might be facing
Hi, Mark
you have so many excellent videos and give out so much knowledge to become better at our sales jobs, I think this might be too much to ask, but it would be great if you could make a rollplay video making a cold calling using this 13 steps. like an example video of cold calling
th-cam.com/video/I6x0Xf1RA3c/w-d-xo.html
Hey Jose, please enjoy th-cam.com/video/1sXfHWqKS-k/w-d-xo.html
I just started a job recently in direct marketing and all of these tips apply here too!
Wow, such value-added cold calling tips, I do cold calling for an advertising company and this was very helpful indeed. Thank you 🎉🏀🎉🏀
I def agree with the momentum so keep dialing even in productivity perspective
Hey Mark, you put some real gold nuggets out there for somebody who has to start cold calling. I especially liked the last 4 ones where I was really lost. Thanx!
Thank you for the advice, I have increased my success rate
Absoloutely brilliant. Me and my team needed this. Back on top 💪🏻
I think they are all very useful techniques I took note..I been running my business now for two years and marketing has been the hardest for me I work solo with a mobile welding shop and just now learning to be more of a owner than worker I love what I do but have to learn this aspect of things and it’s hard thanks for the info I paid very close attention and look forward to hearing more
This was a really helpful video and message for me. Thank you sir.
Great tips! Thank you! Was dreading making calls until listening to this video.
Thanks for your concern and love
You are amazing Mark!!! very helpful tips a Cold Caller from the Philippines tnx much!!!
I was not interested in script out but this is how the best TV show they did. Can't agree more !! THX
This guy is the real deal. His advise and instructions are an eye opener! Very valuable info!
I have watched a lot of sales content and this is honestly the best video of I have seen on cold calling. Thank you so much for this. Can’t wait to check out the rest of your content.
Great sequence of awesome tips. Thanks a lot for sharing them
Thanks for your great advice and videos .Love ur work 🫶🏼I’m launching my business and kind of being scared and avoiding to call.Knowing that we basically have nothing to lose and
Being Prepared is the best way to be more confident and taking our phone.
This is top tier advice man, sounds like your really know what you're talking about.
This is just so great i sent and saved it to my messenger. So i can go back to it anytime It will be a great tool for me since im a newbie in an outbound call center. Thanks a lot for this
Excellent information. Great and I appreciate your efforts. God bless you in all.
I'd like to listen again and again to Marc.
Thanks Marc. The mental aspect in the beginning is defiantly relatable. Good tips!
Reminds me of Warner Brothers Wiley Cayote and The Road Runner. ACME ( the highest point or stage ), and finding that elusive reaction. Great going, My Friend!
Awesome. I would like to hear more about the "first 7 seconds", What must I put in there? Like somebody noted, "how have you been" is not translatable into some cultures/languages.
Great great, one of the amazing points you brought out is focus on the keeping prospect for the next 25 "seconds" not 25 minutes or hours. 👍
So clear, great refresh for me. It’s been some time since the last time I did cold calls. Really helped me get clear on my direction. Thank you
This single video led me to two other 'HOW TO' videos !!! Awesome content....lot of value...thank you so much for inspiring....already subscribed and going for the ebook !!!😊🙏👍
I've watched a lot of your videos, and this is your best for sure. Thanks
What are some other lines we could use in the first seven seconds?
"What are you up to?"
@@ethanners6605 awful
@@toad33332 lol it's a joke
I don’t if he talks about it in this video, but the line “did I get you at a bad time?” WORKS! Vets interest in the product or service out of the gate
I don't know if I agree with that. Those kind of lines start you on a lower level (gives the tone that you're asking them for a favour by them giving you their time, rather than the tone that you WANT to set, which is you're doing them a favour by solving a problem for them through your solution). And saying that allows your prospect to have an excuse to end the call prematurely.
Also depends on your sales style, but I don't always want to vet interest right out of the gate. I want to help them realize they DO have an interest even when they don't at the very beginning. Especially for a customer profile that I know is perfect for my product: has the problem, has the budget.
Awesome video, I think the scripting is one of the most important aspects on the sale process since it makes your mind to focus as you mention on the subject.
Love this video, guys! To add value, here's something which I know needs to be addressed to make cold calling successful. A lot of cold callers are not checking first whether the phone numbers and people they try to call match. We've seen cold callers that are being hung up due to prospecting mismatch. Worst, people get angry at them. This usually happens to businesses or people who buy leads from unverified sources. Data get outdated or totally incorrect from the beginning.
So, to avoid this silly mistake, it's either you clean up and update your list using a data append tool. Or, use a reverse phone number lookup to check the phone number owner's name and match it with the name in your database.
we have done cold calling so much it becomes like second nature, and there are some times where nervousness comes up but we always keep a script of what we wanna say and just try to make hte person laugh first.
Awesome training! I've had plenty of experience cold-calling 16 years as a stockbroker, and many other sales projects, and I agree with all your recommendations and use them myself, but never bothered to analyze and document them like you did. Thank you and keep up the great work!
your video is so helpful for me now i am watching your video for 4 years but i still not working in this types of cold calling sector but time is come now and i am going to join from 1st june in credit card selling company and i susbcribed your channel that time and i got your video and because your video is most realistic than others thanks sir god bless you ,,,,,love from India
Hi Marc - thanks for the incredible tips. Ask questions and get them talking about the challenges they face was the most poignant tip! And it a game of numbers. I just started cold calling and this information was pertinent to the point that I’m at in my sales. Thanks so much. Cheers Rick
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Great video Marc.. I love the phone now for 7 years... your strategies will definitly help me and oh yes i subscribed. have a great day brother oh and also found you on fb and liked your page
Love the CC tips! Definitely has me motivated. You remind me of Tony Robbins voice wise. Keep up the great work!
I will try this steps on my work. Thank you!
Really really great video: clear, concise and with lots of valuable ideas in it. Thank you for this Marc!
Loved this video. I just started doing cold calls, and these tips have helped me a lot.
Thanks Marl for helping us be more effective!
Thank you for your content! It helped me! God bless you! 😁👍🏻
Qualify. Present. Close. Helped me save time on non buyer's and drew me closer to those buyers.
I've just started a job as a private wine merchant that sells wine through telesales, it's tough dealing with such expensive luxuries but these tips will definitely help me out thanks for this well done video!
Hello Rory, is it possible that you could give me a little more information on the Private Wine Merchant job that you do I have always wanted to sell wine over the phone any info on who I need to contact for a job would be appreciated.
chocksaway100 Hi Chocksaway I'm from South Africa so I'm not too sure where you hail from but I really just applied for the role in an established wine merchants company the selling of wine over the phone is growing big time so I'm sure many companies similar to mine will be looking for hungry sales people. If you don't know much about wine, relax you'll really develope a passion for it especially since tasting wine everyday is a requirement. If you looking to do it privately, this is tricky because you'll need a license to sell vino but you could do well if you can find good boutique wine makers to allow you to exclusively sell their wines for them at my company, independent boutique wine makers apply for us to represent them. I definitely recommend pursuing a career selling wine, more and more people are realizing it is a luxury they can afford. I wish could be of more help, good luck with your endeavor!
Hello Rory I am based on the south coast of England thank you for the information.
Mark, incredible tips and presentation! Liked and subscribed instantly.
About 2 yrs ago! The firm that I work fir did away from their international segment. Damn did that hurt business. After listening to channels like these, I improved my value statements, calling scripts, and now I wanna be on the phone will quality leads. To me I get the same high from scheduling the appt from closing the deal!!!
I like the idea about asking them 'how theyve been'! Good idea!
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Flipping Gold dust dude! So insightful, full of high quality content.....
Hi Marc THANK YOU SO MUCH for your training!!! I 've learned so much from your videos. You made me understand that to build the connections among people is the key to go further in any conversation. I can't wait to bring your insights into my classes. I am a Mandarin coach.
good stuff Wayshak. im pro-script. people dont realize that even with a script I can still "improv" all I want. The script can really help me stay on track and make sure i hit key points. and like you said, at least on the initial cold call it's not like im going to give a super long schpeil about my company and myself anyway, just want to get to my purpose while keeping a natural flow as well.
This was really helpful thanks!
Thank you, Marc. Really fantastic, down-to-earth and empathic advice. Appreciate it
When you have softer tonality i rarely get hangups right off the start of the call
Ben G me too. I talk slow, clear, and do my best to speak calmly.
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