When did this first happen? How long have you used that TV with the Xbox One S? When did you notice the resolution changed? Has the Xbox recently updated?
Hello Mike 👋. This happened from the first moment I contacted the xbox since then only detects the resolution that you are seeing. The xbox is with the latest firmware update. My xbox is the xbox one silm black ⚫ and to your question I've been using the xbox in this TV at the time I brought it. Best wishes and thanks for your concern
When did this first happen? How long have you used that TV with the Xbox One S? When did you notice the resolution changed? Has the Xbox recently updated?
Hello Mike 👋. This happened from the first moment I contacted the xbox since then only detects the resolution that you are seeing. The xbox is with the latest firmware update. My xbox is the xbox one silm black ⚫ and to your question I've been using the xbox in this TV at the time I brought it.
Best wishes and thanks for your concern
The issue was that at that time, I had the xbox One Fat🎉 instead of the slim now I have the series x and the issue was solved