Thank you very much. You did an awesome job explaining I’ve seen other insulation videos and yours has to be one of the best thank you very much for the detailing.
One of the issues with this fan and installation is that the controller may not be synchronized with fan and causes erratic problems with the fan. This can be addressed by powering down the fan from the switch for 1 minute and within seconds of powering up the system back up (turning on the wall switch), hit and hold the reset/sync/learn button for a couple of seconds.
The remote should be paired with the fan at the factory. There are some instances where an interfering signal in the area may cause remote issues. This can be easily resolved by re-pairing the remote, which would change the frequency of the remote to improve performance.
@@ceilingfans101 -my fan would only work for about 5 seconds and then shut off. I had to find the Q&A section in HomeDeport reviews to find a similar issue and learned of the hidden reprogram/sync button in the remote. After I fixed the problem I found your comment about the remote as well. As for the reference to interfering sound waves-Hunter also explains this, but frankly it is a piece of information that is contusing to most of of who don’t understand the physics of sound waves and where they exist. It would be better to simply address the net effects and the solution rather than getting onto the physics of why this happens. IMHO
@@ZipRealtyAustin thank you for your comments. The pairing instruction is covered in detail on page 13 of the manual. The remote functions using radio frequency, not sound waves. In the manual, it states "If the remote control does not communicate with the fan, follow the pairing instructions below." This is, in essence, addressing the net effects and solution instead of getting into the physics. The solution would be to create a remote that is not affected by any other radio frequency device. With all of the various frequencies used with all sorts of different items, that solution is near impossible - so having a remote with a multitude of possible frequencies is the solution.
I am attempting to place this fan on a slanted ceiling that is fairly high. My old fan had a pin at the top and the outlet plate had the opening so you could mount in with the pin to the ceiling instead of using a mounting bracket like in the new kit. Do I still just attach it in that manner and use the mounting bracket just so I can fit the remote at the top. I bought a new down rod extension but if I use the mounting bracket that comes with the kit - my rod is at an angle if I do it that way. Thank you so much for the great video.
The fan is required to be installed with the mounting bracket included with the fan. The fan can be installed on an angled ceiling with a maximum angle of 20 degrees if installed with the receiver. If you ceiling angle is greater than 20 degrees, you will need a 45 degree canopy kit so that the downrod is not angled when installed.
Thanks for posting! This video was helpful. I just installed this fan but I noriced that the downrod is not completely perpendicular to the motor. So my downrod can be straight but then the motor is crooked, or the motor can be straight but then the downrod is crooked. It appears to be worse when the set screw is fully tightened. Is this normal or did i mess up screwing in the downrod to the motor unit?
The downrod should be straight from the motor collar. Please make sure that the downrod is screwed in completely to the motor collar. Tightening the set screw should not alter the angle of the downrod.
Excellent video, I have seen several videos of yours with Hampton Bay fans, I am looking for ceiling fans for the living room, between Fanelee and the Zandra, which one do you recommend? thank you
The Fanelee is slightly bigger (54" vs 52") and offers a bit better performance in the lighting and airflow numbers. The Zandra does offer a reverse function on the remote, so if you live somewhere that you change the direction of the fan, that may be a consideration.
We are sorry to hear that you had this issue. We would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team will be able to get more information to help troubleshoot and resolve the issue.
Hi! I'm trying to make a decision between this fan or the Hunter Aerodyne, but I'm not sure what's best. The Hunter fan is cheaper and I like the style bit better, but I'm worried that I might not tolerate the humming that it's produce by its AC motor. Do you think the HB Zandra would be much better than the Hunter? What do you recommend?
In our experience, the Hampton Bay fans are much easier to install than Hunter products. According to listed specifications, the Zandra fan is going to move more air. The Zandra also offers color temperature control for the light to let you choose different color temperatures ranging from warm white to daylight deluxe.
Hi, I recently installed a ceiling fan with a light that came with a remote. Everything went well, however the fan and the light only works with the remote and the wall switch is completely un operational . Would you know what could be the issue ?
Typically, if there is a switch present, there would be 2 power wires in the ceiling - one would be a constant power wire (typically a black wire) and the other would be a switch wire (typically a red wire). Sounds like the receiver was just wired to the house's black wire.
You can remove the screw from the ball and that will allow you to turn the downrod without twisting the wires. You can also try to hold the wires straight up while screwing the downrod into the coupler.
The antenna for this receiver is not required to be outside of the canopy. We would suggest changing the frequency of the remote. Follow the instructions at the 17:49 mark and that will change the frequency of the remote to improve the remote signal. The may be an interfering signal in the area causing the weak reception. Changing the frequency should resolve the issue.
Yes, the fan can be installed on an angled ceiling with a maximum angle of 20 degrees. Please note that you may need an extension downrod to ensure proper blade clearance from the ceiling.
Make sure that the slot of the ball is seated properly in the mounting bracket and that the set screw is completely tightened on the motor collar. The downrod should not move when the fan is operating. If that doesn't resolve your issue, we would suggest calling Hampton Bay customer service at 1-855-434-2678).
We would suggest just capping the red wire with an electric nut and electrical tape and then wiring as instructed in the video. If the red wire is a switch wire, you could cap off the house black and use the house red instead. That would allow you to use the switch to turn the fan and light on/off simultaneously.
It sounds like your fan is receiving an interfering signal from another device in the area. This can be easily resolved by changing the frequency of the remote. Watch the video at the 17:48 mark for instruction on how to pair the remote.
Thank you very much. You did an awesome job explaining I’ve seen other insulation videos and yours has to be one of the best thank you very much for the detailing.
thanks for watching!
Thanks for the video - the fan didn’t come with installation instructions. Not that they’re always needed, but it’s nice to have something to refer to
Awesome feature-rich fan! Love the styling 😊
One of the issues with this fan and installation is that the controller may not be synchronized with fan and causes erratic problems with the fan. This can be addressed by powering down the fan from the switch for 1 minute and within seconds of powering up the system back up (turning on the wall switch), hit and hold the reset/sync/learn button for a couple of seconds.
The remote should be paired with the fan at the factory. There are some instances where an interfering signal in the area may cause remote issues. This can be easily resolved by re-pairing the remote, which would change the frequency of the remote to improve performance.
@@ceilingfans101 -my fan would only work for about 5 seconds and then shut off. I had to find the Q&A section in HomeDeport reviews to find a similar issue and learned of the hidden reprogram/sync button in the remote. After I fixed the problem I found your comment about the remote as well. As for the reference to interfering sound waves-Hunter also explains this, but frankly it is a piece of information that is contusing to most of of who don’t understand the physics of sound waves and where they exist. It would be better to simply address the net effects and the solution rather than getting onto the physics of why this happens. IMHO
The button is hidden under the battery compartment cover.
@@ZipRealtyAustin thank you for your comments. The pairing instruction is covered in detail on page 13 of the manual. The remote functions using radio frequency, not sound waves. In the manual, it states "If the remote control does not
communicate with the fan, follow the pairing instructions below." This is, in essence, addressing the net effects and solution instead of getting into the physics. The solution would be to create a remote that is not affected by any other radio frequency device. With all of the various frequencies used with all sorts of different items, that solution is near impossible - so having a remote with a multitude of possible frequencies is the solution.
I am attempting to place this fan on a slanted ceiling that is fairly high. My old fan had a pin at the top and the outlet plate had the opening so you could mount in with the pin to the ceiling instead of using a mounting bracket like in the new kit. Do I still just attach it in that manner and use the mounting bracket just so I can fit the remote at the top. I bought a new down rod extension but if I use the mounting bracket that comes with the kit - my rod is at an angle if I do it that way. Thank you so much for the great video.
The fan is required to be installed with the mounting bracket included with the fan. The fan can be installed on an angled ceiling with a maximum angle of 20 degrees if installed with the receiver. If you ceiling angle is greater than 20 degrees, you will need a 45 degree canopy kit so that the downrod is not angled when installed.
Thanks for posting! This video was helpful. I just installed this fan but I noriced that the downrod is not completely perpendicular to the motor. So my downrod can be straight but then the motor is crooked, or the motor can be straight but then the downrod is crooked. It appears to be worse when the set screw is fully tightened. Is this normal or did i mess up screwing in the downrod to the motor unit?
The downrod should be straight from the motor collar. Please make sure that the downrod is screwed in completely to the motor collar. Tightening the set screw should not alter the angle of the downrod.
Excellent video, I have seen several videos of yours with Hampton Bay fans, I am looking for ceiling fans for the living room, between Fanelee and the Zandra, which one do you recommend? thank you
The Fanelee is slightly bigger (54" vs 52") and offers a bit better performance in the lighting and airflow numbers. The Zandra does offer a reverse function on the remote, so if you live somewhere that you change the direction of the fan, that may be a consideration.
Gracias gracias ❤
Thank you
you're welcome!
Just install fan 2nd version. The light works. The fan did it's studder but never starts spinning. Is the fan faulty? The remote is paired but no fan.
We are sorry to hear that you had this issue. We would suggest calling Home Decorators Collection customer service at 1-800-986-3460. Their team will be able to get more information to help troubleshoot and resolve the issue.
Tu eres el mejor!!!
¡Gracias!
Hi! I'm trying to make a decision between this fan or the Hunter Aerodyne, but I'm not sure what's best. The Hunter fan is cheaper and I like the style bit better, but I'm worried that I might not tolerate the humming that it's produce by its AC motor. Do you think the HB Zandra would be much better than the Hunter? What do you recommend?
In our experience, the Hampton Bay fans are much easier to install than Hunter products. According to listed specifications, the Zandra fan is going to move more air. The Zandra also offers color temperature control for the light to let you choose different color temperatures ranging from warm white to daylight deluxe.
Hi, I recently installed a ceiling fan with a light that came with a remote. Everything went well, however the fan and the light only works with the remote and the wall switch is completely un operational . Would you know what could be the issue ?
Typically, if there is a switch present, there would be 2 power wires in the ceiling - one would be a constant power wire (typically a black wire) and the other would be a switch wire (typically a red wire). Sounds like the receiver was just wired to the house's black wire.
@@ceilingfans101 thank you kindly. I was able to fix it. Appreciate it ! 😊
On the top of the down rod there is a pin that makes my wires twist up. How do I get that pin out or stop it from twitch when i tighten it
You can remove the screw from the ball and that will allow you to turn the downrod without twisting the wires. You can also try to hold the wires straight up while screwing the downrod into the coupler.
Should the antenna stay hidden or be exposed? My remote isn't working consistently.
The antenna for this receiver is not required to be outside of the canopy. We would suggest changing the frequency of the remote. Follow the instructions at the 17:49 mark and that will change the frequency of the remote to improve the remote signal. The may be an interfering signal in the area causing the weak reception. Changing the frequency should resolve the issue.
Will this work on a cathedral ceiling at a 10° angle?
Yes, the fan can be installed on an angled ceiling with a maximum angle of 20 degrees. Please note that you may need an extension downrod to ensure proper blade clearance from the ceiling.
@@ceilingfans101thank you
@@tlang14you're welcome!
When the fan is at 5th speed the hanging pole is oscillating, how can stop this issue(It even creaks)
Make sure that the slot of the ball is seated properly in the mounting bracket and that the set screw is completely tightened on the motor collar. The downrod should not move when the fan is operating. If that doesn't resolve your issue, we would suggest calling Hampton Bay customer service at 1-855-434-2678).
How to install when i have black, red and white cable?
We would suggest just capping the red wire with an electric nut and electrical tape and then wiring as instructed in the video. If the red wire is a switch wire, you could cap off the house black and use the house red instead. That would allow you to use the switch to turn the fan and light on/off simultaneously.
My Fan light comes on in the middle of the night for no reason, how do I stop that from happening?
It sounds like your fan is receiving an interfering signal from another device in the area. This can be easily resolved by changing the frequency of the remote. Watch the video at the 17:48 mark for instruction on how to pair the remote.
How do I flush mount this fan?
This fan does not have a flush mount option