LOGITECH POWERPLAY NEVER CHARGE YOUR WIRELESS MOUSE!! Unboxing and Setup

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  • @GeekStreet
    @GeekStreet  5 ปีที่แล้ว +4

    ✅ Don't Forget to Like👍 this Video, make a Comment✍and Subscribe ▶ it makes these videos possible 😊

    • @lzzzz5816
      @lzzzz5816 3 ปีที่แล้ว

      Would this work if I plugged it into my xbox??

  • @petersonfamily6223
    @petersonfamily6223 2 ปีที่แล้ว +9

    I have had three of these. One was a replacement by Logitech. The issue is that the Powerplay will generate EMF interference while in the charging state, as indicated by the White LED on the pad receiver. I have the G903 Mouse, G910 Keyboard, and the Powerplay. I also use a Logitech MX Master 3 and Performance MX for productivity most of the time. I noticed the mouse cursor while using any other wireless mouse like the MX Master 3 or Performance MX was jittering, and I could not control it while the Powerplay was in the charge state!
    As soon as the charge state ended or I unplugged the Powerplay, the cursor would return to normal. As soon as the Powerplay returned to the charging state, the cursor would become erratic again! I also noticed the G903 generated a jittery mouse cursor while the Powerplay was in a charged state. It was not as bad as when using the MXM3, and I could select items, but the cursor was jittering until the charge state ended.
    So Logitech sent me a replacement Powerplay, and it had the same issue! Because I use my productivity Logitech mice the most, I would unplug the Powerplay pad to prevent the problem from occurring. When I wanted to game and use the G903 mouse, I would plug the Powerplay back in.
    Fast forward a few months, and I started to play Elden Ring on PC using an Xbox controller. I noticed intermittent issues with menu control. When trying to select or scroll through a menu using the Xbox controller, I could not choose anything, and it would jump around! At first, I thought this was a new game patch issue, but it continued to occur, and then I noticed the game was jittering slightly only on the monitor I was playing Elden Ring. When this issue remained after several patches, I discovered the Powerplay was causing the problem when it was in a charge state! Like the mice, the issue would disappear once I disconnected the Powerplay USB cable or stopped charging.
    I connected the USB connection directly to my desktop and other USB ports, but the issue persists. All device Firmware and G-Hub software are up to date. I even purchased a third Powerplay pad from BestBuy, hoping Logitech may have changed something, but the issue continues even on the newest Powerplay. The Powerplay produces some EMF that impacts other wireless devices, speakers, and monitors. I am not sure how the Powerplay is affecting my monitor. Still, it is only occurring on the monitor I am playing Elden Ring on, leading me to conclude the interface is coming through the Xbox controller and maybe producing micro character movement, which looks like screen jittering on my monitor.
    I have contacted Logitech again regarding this issue. I have not seen many reviewers reporting this, but I believe this is because most owners only use a Logitech G Mouse, so they do not know the impact on other wireless devices. However, there are a few reviewers who, like me, use different wireless devices and are experiencing the same issue.
    Edit: I have noticed my Panasonic wireless home phone has had interference for some time now. This wasn't always the case, and If I move away from my desk with the Powerplay, it goes away! It occurred to me that the Powerplay might also impact this phone. Sure enough, if I unplug the Powerplay mouse pad, all my home phone interference disappears!
    There is a Powerplay Charging Enable option in the G Hub Powerplay options section that will only work with Powerplay Firmware 7.1.11. G Hub will NOT update the Powerplay Firmware through the built-in update process, and you have to do this manually to update the Fireware to 7.1.11 to enable this option! With no help from Logitech support, I think I figured out a fix.
    You have to use the Logitech POWERPLAY Wireless Charging System Update Tool under downloads for the Powerplay device to actually update the Powerplay Firmware to version 7.1.11 to get the option to disable. Powerplay Charging! You can now disable Powerplay Charging until required, and it will not impact other devices. I am still checking this works and will update later. Good luck.

    • @Biddybalboa
      @Biddybalboa 2 ปีที่แล้ว +1

      I think this is what's happening to me, my controllers won't stay connected. I'm going to try to disconnect the powerplay and try again now.

    • @mr.not.so.perfect.666
      @mr.not.so.perfect.666 2 ปีที่แล้ว +1

      The powerplay mat is more than likely affecting any other electrical device with its electric energy field, if I put my phone on the mat is stops working and I cannot scroll through it or use my fingers to navigate the menus, take it off the pad and it returns to normal.

    • @petersonfamily6223
      @petersonfamily6223 2 ปีที่แล้ว +1

      @@mr.not.so.perfect.666 Thanks your reply got me thinking about the ongoing interference I am having with our wireless home phone used at my desk with the Powerplay mouse pad. As soon as I disconnect the power connection to the Powerplay pad my wireless home phone works perfectly! I have updated my comments accordingly.

  • @andythewang
    @andythewang 3 ปีที่แล้ว +2

    Hi Geek, may i know how many percent low the battery, the powerplay only start charge the mouse?

  • @seyley2901
    @seyley2901 4 ปีที่แล้ว +10

    Are we aware of the power consumption of the always on mat?

    • @abhinavgoswami9379
      @abhinavgoswami9379 24 วันที่ผ่านมา

      @@seyley2901 not something you can't afford

  • @atziluth5198
    @atziluth5198 4 ปีที่แล้ว +4

    When are they ever gonna come out with a wireless mousepad?

    • @atziluth5198
      @atziluth5198 3 ปีที่แล้ว +3

      @@lucyfer7324 woooosh

  • @invasion9786
    @invasion9786 4 ปีที่แล้ว +4

    i think it works with the g502 lightspeed too now

    • @GeekStreet
      @GeekStreet  4 ปีที่แล้ว +1

      Yes it does!

    • @jeremyemerson
      @jeremyemerson 4 ปีที่แล้ว

      @@GeekStreet Does it work with wireless G Pro, too?

    • @GeekStreet
      @GeekStreet  4 ปีที่แล้ว +1

      @@jeremyemerson yes

  • @h3Xh3Xh3X
    @h3Xh3Xh3X ปีที่แล้ว

    I already own a soft Logitech mouse mat. Can you put this device under any mouse mat?

  • @MarcoTechExperience
    @MarcoTechExperience 2 ปีที่แล้ว +1

    Does any Maxi pad with Powerplay compatibility exist? So that you can load the batteries of the g502 and g915?

    • @Nod_L3g1oN
      @Nod_L3g1oN 2 ปีที่แล้ว

      yes it works with both new wireless mouses since the button fits

    • @MarcoTechExperience
      @MarcoTechExperience 2 ปีที่แล้ว

      @@Nod_L3g1oN not mouse i mean then g915 keyboard and the g502 mouse.

    • @Nod_L3g1oN
      @Nod_L3g1oN 2 ปีที่แล้ว

      @@MarcoTechExperience i got myself the g502 mouse it works.as for the keyboard i plan to get it later but i have to see if it can charge it.

    • @NostyBoi
      @NostyBoi ปีที่แล้ว

      ​@@Nod_L3g1oN do you know if it works with the g502xplus

    • @Nod_L3g1oN
      @Nod_L3g1oN ปีที่แล้ว +1

      @@NostyBoi Yes, it works. There is just one funny thing with Ghub: Logitech general.When you do not use the mouse or keyboard, they enter sleep mode. Each time that happens, it will restart Ghub Load, like when you start a PC. gives kind of a weird feeling, but it's not a big problem.

  • @XyrusAu
    @XyrusAu 3 ปีที่แล้ว +2

    I got this mousepad with my G703, everytime I use the charging battery it charges up to 95% and when I take it out my mouse battery % drops to 75.

  • @ericinrhodes
    @ericinrhodes 4 ปีที่แล้ว +2

    I want one, thanks for sharing.

  • @MrTatouA
    @MrTatouA 2 ปีที่แล้ว +4

    bruh i just noticed that the back piece can come off once i turned the mic off lol. thanks a bunch

  • @Tonyplat98
    @Tonyplat98 ปีที่แล้ว

    I thought mine was broken what level does the mouse need to go down to in order to start charging?

  • @pedrojoseavilamoreno7358
    @pedrojoseavilamoreno7358 ปีที่แล้ว

    Do you still use it? How is your experience after so long?

  • @TheKing-en9yo
    @TheKing-en9yo ปีที่แล้ว

    So a little dumb question . Does it work with the g502 x lightspeed

  • @meepoop
    @meepoop ปีที่แล้ว

    I bought one today and it has rubber cable inside the box! Why logitech is cutting corners with the cables? This is the same with g915 keyboards. I bought g915 on 2021 and it came with braided charging cable but today I recieved a new one with rubber cable in the box!

  • @NostyBoi
    @NostyBoi ปีที่แล้ว

    I uave a question please respond will this work with the g502 x plus i cant find anything anywhere that says it can

  • @exosuna6330
    @exosuna6330 4 ปีที่แล้ว +1

    This is support for logitech g900 bro ?

  • @Feshaw
    @Feshaw 3 ปีที่แล้ว

    It's kinda interesting.. My powerplay mat that just arrived, doesn't have a braided cable. I feel pranked :(

  • @ramli1111
    @ramli1111 2 ปีที่แล้ว

    Hi there when you mentioned that it charges when it's low level, automatically at what level are you talking? cause it mentions in their page it will auto charge 85% onwards. But mine drops to 80% and it does not auto charge?

    • @Hellscrye
      @Hellscrye 2 ปีที่แล้ว +1

      Just in case you never found the answer to this: When charging using powerplay, the mat nor alternative chargers will ever charge the mouse above 80%. It -must- be plugged in to hit 100. The reason though is simple: it prevents overcharging by lowering the max charge percentage so you can't overchange the internal battery. Has 0 impact on performance or anything else.

  • @Rainnn220
    @Rainnn220 5 หลายเดือนก่อน

    thank you

  • @smokey.m3
    @smokey.m3 2 ปีที่แล้ว +1

    Does anyone have any suggestions on cleaning the soft mouse pad that comes with this?

    • @adamtajhassam9188
      @adamtajhassam9188 2 ปีที่แล้ว

      I use IPA dabbed onto a tech friendly gentle cloth, or paper towel.

    • @mr.not.so.perfect.666
      @mr.not.so.perfect.666 2 ปีที่แล้ว

      I wash mine in the bath as its the rubber mat underneath that contains the electrical bits to generate the electric charging field, afaik the cloth mat is just that, cloth, I washed mine in the bath with dish soap and let it dry in the sun, works fine.

  • @ThaWoundedFox
    @ThaWoundedFox 4 ปีที่แล้ว

    i dont understand the battery coin that goes under the mouse because mine charges with or without it. i keep it in anyways, but im not seeing the point or a benefit.

  • @tshireletsolodi7674
    @tshireletsolodi7674 5 ปีที่แล้ว +2

    Cool device

  • @thesammyjenkinsexperience4996
    @thesammyjenkinsexperience4996 4 ปีที่แล้ว

    Can that USB connector just be plugged directly into USB power socket adapter? Seems like a waste of a USB port otherwise. Also a shame that there's no USB output on the pad itself to charge a wireless keyboard like like the G915.

    • @GeekStreet
      @GeekStreet  4 ปีที่แล้ว

      Best to plug into a PC so the G Hub software can pick it up.

    • @thesammyjenkinsexperience4996
      @thesammyjenkinsexperience4996 4 ปีที่แล้ว

      @@GeekStreet Thanks for the response. What control does the G Hub software give you over the mousepad other than perhaps turning the charger on and off?

    • @GeekStreet
      @GeekStreet  4 ปีที่แล้ว

      Yep thats about it from what I remember

  • @eugeniuvarlan2431
    @eugeniuvarlan2431 5 ปีที่แล้ว +2

    Fine

  • @mugetsubtw
    @mugetsubtw 11 หลายเดือนก่อน

    Il mouse Logitech g pro x superlights 2 funzionerà con questo tappetino per mouse?

    • @thegovernment7904
      @thegovernment7904 5 หลายเดือนก่อน

      Yes It does, I'm using it with my Powerplay right now.

    • @thegovernment7904
      @thegovernment7904 5 หลายเดือนก่อน

      Yes it works, I'm using my Superlight 2 with the Powerplay right now.

  • @lewis2664
    @lewis2664 5 ปีที่แล้ว +1

    Does it work with the g502 lightspeed?

    • @GeekStreet
      @GeekStreet  5 ปีที่แล้ว

      Nah bro that's the wired version

    • @andrzhu
      @andrzhu 5 ปีที่แล้ว

      @@GeekStreet Mate. The G502 lightspeed is the newest wireless version of the original G502. Logitech's marketing term "lightspeed" is in the name itself, which refers to their end-to-end wireless technology.

    • @andrzhu
      @andrzhu 5 ปีที่แล้ว

      Correction: It does work with Logitech's PowerPlay Mousepad.

    • @GeekStreet
      @GeekStreet  5 ปีที่แล้ว +1

      @@andrzhu Thanks for the info bro.

    • @GeekStreet
      @GeekStreet  5 ปีที่แล้ว +3

      I've just checked and it looks like the G502 lightspeed is compatible with the powerplay!

  • @francisco.lizarraga
    @francisco.lizarraga 5 ปีที่แล้ว

    Do you know if there is an option to have the G off when the PC is completely powered off, when ever i turn my PC off the G stays on and cycles colors.

    • @GeekStreet
      @GeekStreet  5 ปีที่แล้ว

      Not possible as far as I'm aware, unless anyone else can comment.

    • @francisco.lizarraga
      @francisco.lizarraga 5 ปีที่แล้ว

      @@GeekStreet thanks, sticker cover it is haha

    • @onatgz
      @onatgz 3 ปีที่แล้ว +1

      sounds like your pc is powering the usb ports even when it's off. you should be able to change that setting in bios settings. see your motherboard's user manual for info on how to do that.

  • @bandavlogs9845
    @bandavlogs9845 2 ปีที่แล้ว

    can u make how to on bluetooth for wireless mouse usb

  • @williamamador772
    @williamamador772 ปีที่แล้ว

    When I plug mine in, it makes a weird buzzing noise. Any ideas how to remedy this?

    • @RockG.o.d
      @RockG.o.d ปีที่แล้ว

      I have just found out the powerplay is the cause of that weird buzzing I hear through my amps in my studio which is in another room. on gaming pc I would hear it only if I turned the mic up to above 70%. solution for me is to untick the charging function when I need to record.

  • @ExtraordinaryJam
    @ExtraordinaryJam 4 ปีที่แล้ว

    Where do you plug your powerplay pad to??

    • @GeekStreet
      @GeekStreet  4 ปีที่แล้ว

      It's in the video, check it out.

    • @ExtraordinaryJam
      @ExtraordinaryJam 4 ปีที่แล้ว

      @@GeekStreet oh okay thx

    • @atziluth5198
      @atziluth5198 3 ปีที่แล้ว

      @@GeekStreet that made me laugh. Good job keeping your composure

    • @GeekStreet
      @GeekStreet  3 ปีที่แล้ว

      @@atziluth5198 🙃

    • @Pr1sma84
      @Pr1sma84 5 หลายเดือนก่อน

      @@GeekStreet nowhere in your video you show where to plug in. MUST BE USB 3.0 minimun to RUN the DEVICE shere this with your subs.

  • @CameraGearGeek
    @CameraGearGeek 3 ปีที่แล้ว +1

    the title is in german. does youtube has some weird translation algorithm running?

  • @Joris0815
    @Joris0815 4 ปีที่แล้ว

    mine only came with the hard finish mat and now im pissed cus the soft one is way better

    • @GeekStreet
      @GeekStreet  4 ปีที่แล้ว

      You should contact the seller.

  • @qwertyui90qwertyui90
    @qwertyui90qwertyui90 2 ปีที่แล้ว

    No light on the mousepad indicating charging.

  • @joycew9941
    @joycew9941 3 ปีที่แล้ว +1

    thank you great help

    • @GeekStreet
      @GeekStreet  3 ปีที่แล้ว

      You're welcome

    • @lzzzz5816
      @lzzzz5816 3 ปีที่แล้ว

      @@GeekStreet would this work If I plugged it into my xbox or a plug socket

    • @GeekStreet
      @GeekStreet  3 ปีที่แล้ว

      @@lzzzz5816 ive not tried but pretty sure it should work with a Xbox

  • @Dirty_Whiskey_Shot
    @Dirty_Whiskey_Shot 2 ปีที่แล้ว +1

    For someone who's had this for an extended period of time do not waste your money. The mat causes G Hub to malfunction about once a week. It'll continually loop saying your mouse is dead and it just randomly decides to change your DPI settings even when everything is set to use the same profile. The soft pad wears away in a matter of weeks/very few months and feels horrible even the slightest wear. It's stupidly expensive for a shit product.

  • @andysoutth9867
    @andysoutth9867 4 ปีที่แล้ว

    does it have to be plugged into your cpu or can u plug it to the wall

    • @jdzspace33
      @jdzspace33 4 ปีที่แล้ว

      I wish someone would answer this question.yr whole reason I bought it is so I could have it plugged into the wall

    • @awzup57
      @awzup57 3 ปีที่แล้ว

      has to be plugged into the computer. The mousepad is what is acting as the wireless dongle for the mouse, so if its plugged into an outlet, the mouse will not be connected to the PC in any way. Not sue what the behavior would be in an "always on" usb port on the PC, my assumption is that it will charge the mouse, but I havent really tested it.

    • @mr.not.so.perfect.666
      @mr.not.so.perfect.666 2 ปีที่แล้ว

      @@awzup57 that's not correct, either of the mice that work with the mat come with an small Bluetooth dongle that plugs into an USB slot and the mouse works independently of the mat, the mat charges the battery in the mouse only.

  • @blyat2165
    @blyat2165 5 ปีที่แล้ว

    Does it charge while playing games?

    • @blyat2165
      @blyat2165 5 ปีที่แล้ว

      And when you use the thick mousepad on the Powerplay it still charges while gaming Right?

    • @blyat2165
      @blyat2165 5 ปีที่แล้ว

      So you can play infinite Long if you want with wireless while using the Powerplay? Sooo Sorry for the questions..

    • @GeekStreet
      @GeekStreet  5 ปีที่แล้ว

      When the battery reaches a low level is changes and yes it charges via playing games.

    • @blyat2165
      @blyat2165 5 ปีที่แล้ว

      @@GeekStreet its so handy you can play infinite wireless Without charging it!

    • @GeekStreet
      @GeekStreet  5 ปีที่แล้ว

      @@blyat2165 yeah definitely!

  • @oscarmartinezpiallou
    @oscarmartinezpiallou 2 ปีที่แล้ว

    So i ve a question, the powerplay mat will begin the charge of the mouse, when it reach the 20% of batery?

  • @lucatovell-soundy8152
    @lucatovell-soundy8152 5 ปีที่แล้ว +1

    Sweet

  • @garyrendano4717
    @garyrendano4717 2 ปีที่แล้ว

    yeah. the coin battery thing will die in a year or so.. then its worthless

  • @Deathwarrior115
    @Deathwarrior115 2 ปีที่แล้ว

    recently it randomly stops charging ... bruh

  • @oYOKAIo
    @oYOKAIo 4 ปีที่แล้ว

    i got 18% on my mouse and i dont see the charging icon everything is hooked on properly

    • @HawkSea
      @HawkSea 3 ปีที่แล้ว

      I'm dealing with that too, the thing is lit up but the white light is not turning on to charge the thing.

  • @lokisaacs
    @lokisaacs 5 ปีที่แล้ว +1

    Can I buy only the powercore module for my G703 and charge it on the other wireless charging pad like my phone wireless pad?

  • @enzowiederkehr5357
    @enzowiederkehr5357 3 ปีที่แล้ว

    Why my powerplay make a noise? 😭like a "bip" every time 😭

    • @XavierLuv
      @XavierLuv ปีที่แล้ว

      it interferes a ton with audio. only way i know of to get rid of it is to turn off the charging on the application.