CAUTION: Firmware updates MUST be completed sequentially one after another, not skipping any versions out. This instruction is given directly by Hikvision technical support themselves and the reason is because skipping firmware versions can break core functionality. Upload each one in turn - even if there are 10 of them, don't miss any!
Great demo and info. I’m very new to all this so hope this question is too stupid! I’ve found the file I need and it’s on my laptop. Can I just save the file to a usb and plug that into my dvr and upgrade that way? Or will doing it by signing in online and upgrade my box? Thank you.
Hi I’ve just tried to update my Hikvision DVR model DS-7204HUHI-K1 ..V4.21.000 BUILD 190722 but when I turn it on it keeps rebooting and making a beep sound I think it was the wrong firmware I installed. Is there anyway I can reinstall the original firmware ? Or is there any other way I can fix it many thanks Chris
It sounds like the dvr is bricked like you say due to incorrect firmware. Not an ideal situation. There is a TFTP tool you can use to flashback the firmware but it’s not the easiest to use! Have you tried turning your DVR off at the switch and leaving it completely off for a minute, and tried then turning it back on? Or is it still stuck in a constant boot cycle?
@@HikVisionGuru hi thanks for replying yes I’ve tried that but still in a loop and I’m hopeless when it comes to anything technical. Do you no anyone or anywhere I can get it fixed or is it just best buying a new dvr / Nvr many thanks again Chris
Hi Robert! Which web browser are you using, internet explorer? If so, if you can try running IE in administrator mode and see if it makes a difference.
@@HikVisionGuru Thank you for your reply. I have downloaded the dav file successfully - but as I said, clicking on browse has no effect. I note that you offered to speak directly with another contributor, so I'll email you privately with my details in the hope that you can assist.
Hi Sammy! Yes you can update your devices via your phones web browser assuming you know the ip address of your camera or nvr/DVR. Just download the file from HikVision direct to your iPhone files. Hold on the file and press on uncompress, it’ll turn into a digicap file which you can then update on the HikVision web interface screen as per video.
I have an NVR on 3.4.92. On the HIKVISION site it warns that an upgrade to 4.x could brick the NVR and to restore factory defaults first, then go up in steps - but if anything goers wrong the NVR may become inoperable. Looking around on the Internet it seems this is a 'thing' that has happened to people... so I am reluctant to attempt it.
@@HikVisionGuru Hi! It is DS-7608NI-E2/8P/A - according to the HIKvision site this is obsolete, so are most of my cameras, although most of them are not that old!
Hi guys, after upgrading I noticed that I can only view 4 channels via the WEB interface, although I could view 16 channels before the upgrade? Am I missing a setting somewhere? Regards Harry.
Good evening Harry, After updating the NVR firmware, were you prompted to update the web plugin? If not, try closing your browser and going back onto the web interface and looking out for an update pop up.
been debating this for a few days i just received my Hik DS-7608NI-I2/8P for $379.99 and I just saw that I could get a DS-7608NXI-K2/8P for $319.99. do you think I should make the switch?
I hve upgraded my dvr to new firmware but i think that was wrong version...firmware got installed by restart every times after the first screen...wat to do
If it’s failing to stay on for any length of time I’d suggest returning the product to supplier and changing it for a new one. If the product did stay on and wasn’t in a boot loop I would suggest tftp to flash the firmware but if it’s constantly restarting it won’t be possible.
@@HikVisionGuru yes u r right, i already tried tftp but no use, even the company returned back me the product...fail to repair, finally purchased the new one
CAUTION: Firmware updates MUST be completed sequentially one after another, not skipping any versions out. This instruction is given directly by Hikvision technical support themselves and the reason is because skipping firmware versions can break core functionality. Upload each one in turn - even if there are 10 of them, don't miss any!
This is a fair point to make, especially when updating from a much older version to a new version
Great demo and info. I’m very new to all this so hope this question is too stupid!
I’ve found the file I need and it’s on my laptop. Can I just save the file to a usb and plug that into my dvr and upgrade that way? Or will doing it by signing in online and upgrade my box?
Thank you.
Hi Hugo, you can do it via the web interface which is easiest, or you can transfer the file to a usb and plug it into your dvr. Either way is fine
Hi I’ve just tried to update my Hikvision DVR model DS-7204HUHI-K1 ..V4.21.000 BUILD 190722 but when I turn it on it keeps rebooting and making a beep sound I think it was the wrong firmware I installed. Is there anyway I can reinstall the original firmware ? Or is there any other way I can fix it many thanks Chris
It sounds like the dvr is bricked like you say due to incorrect firmware. Not an ideal situation. There is a TFTP tool you can use to flashback the firmware but it’s not the easiest to use!
Have you tried turning your DVR off at the switch and leaving it completely off for a minute, and tried then turning it back on? Or is it still stuck in a constant boot cycle?
@@HikVisionGuru hi thanks for replying yes I’ve tried that but still in a loop and I’m hopeless when it comes to anything technical. Do you no anyone or anywhere I can get it fixed or is it just best buying a new dvr / Nvr many thanks again Chris
Where about’s are you based?
@@HikVisionGuru hi I’m living in Newport Gwent south wales ..
Very helpful and informative.
I've followed the instructions, downloaded the dav files, but when I click on browse nothing happens.
Any suggestions?
Hi Robert!
Which web browser are you using, internet explorer? If so, if you can try running IE in administrator mode and see if it makes a difference.
@@HikVisionGuru
Thank you for your reply.
I have downloaded the dav file successfully - but as I said, clicking on browse has no effect.
I note that you offered to speak directly with another contributor, so I'll email you privately with my details in the hope that you can assist.
hola yo instale el firware en un dvr hikvision. y cuando se inicio no arranco mas.. hay algun manera de recuperarlo saludos
Good afternoon, is there any chance you could translate this into English? Thank you
Hi mate, me again, spoke to you over the weekend. I'm guessing this cannot be done via a apple iphone? Thanks
Hi Sammy! Yes you can update your devices via your phones web browser assuming you know the ip address of your camera or nvr/DVR. Just download the file from HikVision direct to your iPhone files. Hold on the file and press on uncompress, it’ll turn into a digicap file which you can then update on the HikVision web interface screen as per video.
I have an NVR on 3.4.92. On the HIKVISION site it warns that an upgrade to 4.x could brick the NVR and to restore factory defaults first, then go up in steps - but if anything goers wrong the NVR may become inoperable. Looking around on the Internet it seems this is a 'thing' that has happened to people... so I am reluctant to attempt it.
What is your NVR model number?
@@HikVisionGuru Hi!
It is DS-7608NI-E2/8P/A - according to the HIKvision site this is obsolete, so are most of my cameras, although most of them are not that old!
FROM WHICH WEB I CAN DOWNLOAD FIRMWARE FOR CONNECTING WIFI ADAPTOR IN HIKVISION MODEK NO DS-7B08HUHI-K1 DVR.
Hi guys, after upgrading I noticed that I can only view 4 channels via the WEB interface, although I could view 16 channels before the upgrade? Am I missing a setting somewhere? Regards Harry.
Good evening Harry,
After updating the NVR firmware, were you prompted to update the web plugin? If not, try closing your browser and going back onto the web interface and looking out for an update pop up.
been debating this for a few days i just received my Hik DS-7608NI-I2/8P for $379.99 and I just saw that I could get a DS-7608NXI-K2/8P for $319.99. do you think I should make the switch?
The I series NVR is more powerful, what cameras and how many are you planning on running?
@@HikVisionGuru I was just upgrading my existing NVR. Currently I have 6, 4 MP IP cameras. (GNC324-TD).
Your a star great comtent can you help with time
Good morning. Do you mean how to setup the correct time on the system, DST settings, and NTP settings?
When I try to upgrade my camera this way, I get an error stating: Error! Failed to retrieve upgrade claims
What is your camera model number, the current firmware version, the version you’re trying to update to, and your country?
I hve upgraded my dvr to new firmware but i think that was wrong version...firmware got installed by restart every times after the first screen...wat to do
If it’s failing to stay on for any length of time I’d suggest returning the product to supplier and changing it for a new one. If the product did stay on and wasn’t in a boot loop I would suggest tftp to flash the firmware but if it’s constantly restarting it won’t be possible.
@@HikVisionGuru yes u r right, i already tried tftp but no use, even the company returned back me the product...fail to repair, finally purchased the new one
Help
Wifii install
hello when i try to update it says no permission
I assume you have managed to sort this by now? We get a fair few comments and don’t always see them! Apologies
Hi when I log in to hikvision on a Web browser it does not look the same as this. How do we get to this screen? Thanks
@bean_the_camper9828 what web browser are you using? What are you currently seeing? Feel free to send screenshots to hikguru.yt@gmail.com