Best solution for a bike that has too many problems is to trade it in. Unfortunately, an expensive option but it was my last resort. I have a laundry list of things that were quirky with the Multistrada. Let me give you a couple. Fill the tank with gas and the gauge still appears empty for some time. Turn the blinker off one time too many and you're in program mode. Take your seat off and put it on and the tape sticks out. Mirrors are useless with the vibration. Digital display confusing. Smoke comes out of the back sometimes when you start it. Unstable when driving fast. There's a steady stream of wind that somehow comes up into the helmet so if there's dust it goes in your eyes. In sport mode it sucks the gas right out of the tank. Spring holding kick stand is week and I have had it in the half position inadvertently and the bike shut off in a corner as it bounced down and the cut off circuit engaged. Bike goes from 140 to 230 in 2 minutes if you're at a light. Key fob doesn't work in certain locations or when hot. Programming time or anything else is a nightmare. The good news is the seat is comfortable. The engine has power though it's not smooth enough to be considered a tour type bike as the engine is like a plane prop engine. Handling is good but high speed stability is off. I got a Triumph Explorer 1200 and what a relief. Blinkers turn off on their own. Display is clear. Wind protection is much better. Engine is smoother. Handling is just fine. Power is great. Cruise control rocks. Warning miles before empty is nice. The down side the the Triumph is there's still too much wind on your legs at high speeds. Warm your bike up or slow starts could damage the valves. Seat height doesn't seem right unless riding in the high position which is too tall when stopping. Can't see the clock at night with my vision. But overall the Triumph is a 9/10 and the Ducati is a 6/10. If I was in a race I would take the Ducati if there weren't too many straight stretches. But my average speed to work is about 75-85 mph with spurts of 100mph (could get higher after the break in). And at those speeds the Triumph is a dream. There might be a couple Ducati models that are smaller that might be nice to drive around the block. But I tried a Tiger 800 several years back and don't know why it took me so many years to end up with the Explorer 1200. I don't know what Triumph customer service is. But unless you have someone to contact on the inside they'll ignore you and make you talk to the dealer. Ducati prides itself with design, handling and performance. But it's just a facade. Design is no good if it's just for looks. Handling is no good if there's no top end stability. Performance is not good if the engine isn't civil enough for day to day use. Quality has gone down the drain. Besides the Multistrada design was hot years ago. Today it's passez.
Here's an update. They found an intermittent issue with my key fob and changed it. I drove back to work. Hours later I'm having the same problem. I went in and we ruled out cellular interference. He suggested there could be a Bluetooth interference. So here's what I did to solve the problem. Walked into the showroom. Saw a Triumph Explorer. Traded in the Ducati. Took a 9,000 hit. But now I know that my motorcycle will start. And I known I'm done with Ducati's. Still waiting for a return call from Ducati North America after leaving 3 messages. Triumph rides smooth. No wind buffeting and my long pants don't get pushed up to my knees. Ducati was a firecracker and handled great. But the Triumph is smoother and more relaxing to ride and travel with. The good news is that I hope I'll only have to have maintenance once or twice a year with the Triumph versus going in on a monthly basis to get things fixed with the Ducati. A special thanks to Florida Sports Cycle and ATV for dealing with me. This will be my 3rd bike with the they rock!
The hands free is temperamental. There are work arounds. The pin and placing either key under the dash. You shouldn’t have to accept either of these work arounds. The dealer network should know and replace the parts that don’t work with better ones.
I have a 2010 Multi 1200S (my 4th Duc) and have been pledged with intermittent Key Fob issues since I purchased it 3 yrs ago with 13k from the original owner. Up until a month ago, the FOB worked 75-80% of the time. Now it does not even work passively...holding it behind the dash. I have changed the battery 3-4 times since owning it. My research on forums tells me it's usually a battery connection problem. Most recently I changed the battery, sanded the new battery faces, and cleaned the PCB contacts per my dealer's recommendation. Still, the Fob does not work at all. The red key and code methods still work. I am awaiting a price for a new FOB which may be more than the bike is worth! Why can't a $20k+ DUC have a FOB that works reliably? Harleys and BMWs don't have this problem. I love the bike's performance but it may be time to make this my last Ducati also.
Dave your not stuck. It looks like your key has a broken antenna. If so just hold your key down below the instrument panel just behind the headlight center. This is the bike antenna. This way you wont need the antenna to make the connection because your so close to it. Good luck.
I tried that and it didn't work. I ride a Triumph now. But tempted to get a Monster again. I'll always remember that bike as one of my most powerful bikes. It was like a firecracker in sports mode and wanted to wheely.
Its been said that WIFI interferes with the signal, Bluetooth or even engine Temperature impedes the signal. When it happens to me I used to use the PIN but now I stick the key down under the dash display at the antenna and it works fine. Same with the Red Non-Fob key. Place the red key on the antennae and it will also start the bike but it has to be touching or very close to the antenna. Sorry about your $9000 dump. I hear impatience cost a lot of money? Mine is a 2014 Multistrada GT and it will absolutely SMOKE your Triumph!
This was taken a couple days ago (on 5/6/2016). It's my 2014 Multistrada 1200 I bought this year and have had problems starting the bike since day one but it has was dismissed by Florida Sports Cycle And ATV in Stuart because they were not able to reproduce the issue. After opening and issue with Ducati in Italy they put me in tough with Ducati North America and I was told to let them know when I bring my motorcycle in so they can communicate with the dealer. I have left two messages with them but have not gotten a reply. I am sent into a mailbox where Scott answers and I leave a message for Raymond who was my point of contact. From the responses I've received from the deail it's apparent that they don't know what to do with the bike or how Ducati plans to assist. They symptoms are mostly at work but not exclusively and inconsistent. Sometimes it doesn't lock, sometimes it's delayed, and like in this case I keep trying for over 30 minutes and it responded after shaking the key. So far this bike has always had an issue of one sort or another. It is a beautiful ride and the dealer is trying to help but right now I've dropped off the bike and waiting to see what happens next. In my other video I found another owner who has the same bike and complained of a similar issue so I'm sure someone knows what's going on.
David Griffis i have the exact same issue on my 2010 model. It drives me crazy. I even called the factory for that but no luck. Did you solve the problem? Please advise.
I just found my problem. One of the two relays up front by the fuse box had a loose connection on the harness side spade receptacle. I was able to pull it out of the relay connector and pinch the receptacle tight again. Took a few hours to find
Best solution for a bike that has too many problems is to trade it in. Unfortunately, an expensive option but it was my last resort. I have a laundry list of things that were quirky with the Multistrada. Let me give you a couple. Fill the tank with gas and the gauge still appears empty for some time. Turn the blinker off one time too many and you're in program mode. Take your seat off and put it on and the tape sticks out. Mirrors are useless with the vibration. Digital display confusing. Smoke comes out of the back sometimes when you start it. Unstable when driving fast. There's a steady stream of wind that somehow comes up into the helmet so if there's dust it goes in your eyes. In sport mode it sucks the gas right out of the tank. Spring holding kick stand is week and I have had it in the half position inadvertently and the bike shut off in a corner as it bounced down and the cut off circuit engaged. Bike goes from 140 to 230 in 2 minutes if you're at a light. Key fob doesn't work in certain locations or when hot. Programming time or anything else is a nightmare. The good news is the seat is comfortable. The engine has power though it's not smooth enough to be considered a tour type bike as the engine is like a plane prop engine. Handling is good but high speed stability is off. I got a Triumph Explorer 1200 and what a relief. Blinkers turn off on their own. Display is clear. Wind protection is much better. Engine is smoother. Handling is just fine. Power is great. Cruise control rocks. Warning miles before empty is nice. The down side the the Triumph is there's still too much wind on your legs at high speeds. Warm your bike up or slow starts could damage the valves. Seat height doesn't seem right unless riding in the high position which is too tall when stopping. Can't see the clock at night with my vision. But overall the Triumph is a 9/10 and the Ducati is a 6/10. If I was in a race I would take the Ducati if there weren't too many straight stretches. But my average speed to work is about 75-85 mph with spurts of 100mph (could get higher after the break in). And at those speeds the Triumph is a dream. There might be a couple Ducati models that are smaller that might be nice to drive around the block. But I tried a Tiger 800 several years back and don't know why it took me so many years to end up with the Explorer 1200. I don't know what Triumph customer service is. But unless you have someone to contact on the inside they'll ignore you and make you talk to the dealer. Ducati prides itself with design, handling and performance. But it's just a facade. Design is no good if it's just for looks. Handling is no good if there's no top end stability. Performance is not good if the engine isn't civil enough for day to day use. Quality has gone down the drain. Besides the Multistrada design was hot years ago. Today it's passez.
Here's an update. They found an intermittent issue with my key fob and changed it. I drove back to work. Hours later I'm having the same problem. I went in and we ruled out cellular interference. He suggested there could be a Bluetooth interference. So here's what I did to solve the problem. Walked into the showroom. Saw a Triumph Explorer. Traded in the Ducati. Took a 9,000 hit. But now I know that my motorcycle will start. And I known I'm done with Ducati's. Still waiting for a return call from Ducati North America after leaving 3 messages. Triumph rides smooth. No wind buffeting and my long pants don't get pushed up to my knees. Ducati was a firecracker and handled great. But the Triumph is smoother and more relaxing to ride and travel with. The good news is that I hope I'll only have to have maintenance once or twice a year with the Triumph versus going in on a monthly basis to get things fixed with the Ducati. A special thanks to Florida Sports Cycle and ATV for dealing with me. This will be my 3rd bike with the they rock!
The hands free is temperamental.
There are work arounds. The pin and
placing either key under the dash.
You shouldn’t have to accept either of these work arounds.
The dealer network should know and replace the parts that don’t work with better ones.
I have a 2010 Multi 1200S (my 4th Duc) and have been pledged with intermittent Key Fob issues since I purchased it 3 yrs ago with 13k from the original owner. Up until a month ago, the FOB worked 75-80% of the time. Now it does not even work passively...holding it behind the dash. I have changed the battery 3-4 times since owning it. My research on forums tells me it's usually a battery connection problem. Most recently I changed the battery, sanded the new battery faces, and cleaned the PCB contacts per my dealer's recommendation. Still, the Fob does not work at all. The red key and code methods still work. I am awaiting a price for a new FOB which may be more than the bike is worth! Why can't a $20k+ DUC have a FOB that works reliably? Harleys and BMWs don't have this problem. I love the bike's performance but it may be time to make this my last Ducati also.
Dave your not stuck. It looks like your key has a broken antenna. If so just hold your key down below the instrument panel just behind the headlight center. This is the bike antenna. This way you wont need the antenna to make the connection because your so close to it. Good luck.
I tried that and it didn't work. I ride a Triumph now. But tempted to get a Monster again. I'll always remember that bike as one of my most powerful bikes. It was like a firecracker in sports mode and wanted to wheely.
Aynı sorunu bende yaşadım. Anahtar pilini çıkart tekrar geri tak normale dönecektir. 👍🏻
明顯不會操作，看一下使用手冊吧！
Its been said that WIFI interferes with the signal, Bluetooth or even engine Temperature impedes the signal. When it happens to me I used to use the PIN but now I stick the key down under the dash display at the antenna and it works fine. Same with the Red Non-Fob key. Place the red key on the antennae and it will also start the bike but it has to be touching or very close to the antenna. Sorry about your $9000 dump. I hear impatience cost a lot of money?
Mine is a 2014 Multistrada GT and it will absolutely SMOKE your Triumph!
There was a lot of security in that building too which could have added to the interference
Até hoje não consegui da solução na minha moto
i have the same problem with my ducati monster 696 too can you show me your solution?
This was taken a couple days ago (on 5/6/2016). It's my 2014 Multistrada 1200 I bought this year and have had problems starting the bike since day one but it has was dismissed by Florida Sports Cycle And ATV in Stuart because they were not able to reproduce the issue. After opening and issue with Ducati in Italy they put me in tough with Ducati North America and I was told to let them know when I bring my motorcycle in so they can communicate with the dealer. I have left two messages with them but have not gotten a reply. I am sent into a mailbox where Scott answers and I leave a message for Raymond who was my point of contact. From the responses I've received from the deail it's apparent that they don't know what to do with the bike or how Ducati plans to assist. They symptoms are mostly at work but not exclusively and inconsistent. Sometimes it doesn't lock, sometimes it's delayed, and like in this case I keep trying for over 30 minutes and it responded after shaking the key. So far this bike has always had an issue of one sort or another. It is a beautiful ride and the dealer is trying to help but right now I've dropped off the bike and waiting to see what happens next. In my other video I found another owner who has the same bike and complained of a similar issue so I'm sure someone knows what's going on.
David Griffis i have the exact same issue on my 2010 model. It drives me crazy. I even called the factory for that but no luck. Did you solve the problem? Please advise.
Minha não liga a ignição
Pudiste solucionar ?
Did you solved? I ve same problem
christian Juri hi christian did you solve the problem? Any luck?
My 2014 1200 is doing the same thing. Did you get your problem solved?
@@kyleid6907 yes
I just found my problem. One of the two relays up front by the fuse box had a loose connection on the harness side spade receptacle. I was able to pull it out of the relay connector and pinch the receptacle tight again. Took a few hours to find
I hate hands free
Boa noite