Unboxing and Setup Steps for Starlink Roam in Australia (including Speed Test) - May 2023

First heard about the Starlink Roam on 30 April 2023 - ordered the Starlink Roam on Monday, 1 May 2023 - box arrived on Thursday, 4 May 2023 - and this unboxing and setup took place on Saturday, 6 May 2023.

[@dave9351]

Enjoyed the WIFI, but Starlink's customer service is close to worthless. Had it not been for Mr. J Christina's videos I would not have figured out how to "communicate" with Starlink. The email and thumbs down method gave me access, but Starlink's responses to
simple questions were ridiculous ! After 3 months I sold my "Roam" gear and transferred my serial # etc to someone else using the excellent videos,
After reading other comments below, I can see that the monthly cost will continue to rise and make it prohibitive. I don't do a lot of streaming or downloading so my phone carriers WIFI (Mint) is just fine.
I also see I paid $100 more through Starlink to buy my gear, when I could have purchased through Best Buy !

[@Lensandwander]

Just order ours since we live way out in W.A. Hope it works well! Since optus is dying out here 😅 i belive heating is too avoid frost and snow ⛄️ edit: ope you saw it

[@miket3445]

Upload speed seems quite slow ……I was of the impression upload speeds should be closer to the download speeds???

[@robertlouis24]

My plan was to report genuine download and upload speeds @miket3445, which is why I used speedtest.com - I had no expectation of what the speed would be - for me, speed is fine for MS Teams and for working in Yardi voyager & Yardi Elevate, which is all that I really care about.

[@camd3673]

Are you able to switch between the ‘roam’ and ‘residential’ plans? I want to get the residential plan to begin as it’s on sale for $199 currently but want it to be able to switch to roaming when I need it

[@overcheats4518]

whre is it 199$ ? paid 350 euros xD

[@camd3673]

@@overcheats4518 Taking some context clues from the video my comment is on might have helped you. I’m in Australia, and for “rural” customers (essentially just anyone not in suburbs of major cities from what I can gather) they have a sale currently of $199 AUD for the hardware.

[@9stepbossmanjeff119]

Yep they have a deal on for rural customers I ordered myself one an only have pay $199

[@overcheats4518]

@@camd3673 Thats great thanks for the info I'm currently using starlink internet if this comment and its great I have a 0.02 % drop/interruption cause of some trees

[@overcheats4518]

@@9stepbossmanjeff119 you will get 21 days of free service included. at least that's what they did here in the Netherlands so if you plug it in and want to pay for the internet its not possible you have to wait ;)

[@robertlouis24]

Luckily I have not had contact customer support @dave9351 - sorry to hear that you have had a bad experience 👊🏽

[@bethingmarak]

Price startling