What is an Empathy Map?

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  • เผยแพร่เมื่อ 25 พ.ย. 2024

ความคิดเห็น • 42

  • @derrickduplessy215
    @derrickduplessy215 4 ปีที่แล้ว +30

    One of the most clear explanations of empathy maps. Thank you.

  • @deniswastaken
    @deniswastaken 2 ปีที่แล้ว +12

    I hate all these kind of side activities in my studies. But I want to thank you people who always helps me to complete assignments. I had no idea about empathy mapping but after your explanation I wrote my assignment completely by myself. Thank you very much.

  • @ajaym6795
    @ajaym6795 3 ปีที่แล้ว +17

    Thanks for taking the time to make this video. Its become more clear that the field of UX is becoming overloaded with "tools" such as this. As important as it is to understand the users, we are making things difficult for ourselves with all these tools that more or less serve the same purpose (Hicks Law). We must focus on what really matters. In the real world, rarely will we come across clients who are willing to give designers the time required to deliver a complex product. Perhaps that's just the way it is in design studios and maybe all these fancy tools are useful if you work in a product company.

  • @PhirunKao
    @PhirunKao 3 ปีที่แล้ว +3

    This is a great explanation on empathy map. Thanks for sharing.

  • @thembelihlemasina3018
    @thembelihlemasina3018 3 ปีที่แล้ว +2

    thank you so much for this clear and simple but effective explanation of empathy maps - my lecturer could nevaaaa. xo

  • @melimastrangelo
    @melimastrangelo 2 ปีที่แล้ว +1

    Super clear. Thanks for sharing!

  • @raviprakashbadal7767
    @raviprakashbadal7767 3 ปีที่แล้ว +1

    mindblowing explanation .thank u

  • @BrunoAnjos21
    @BrunoAnjos21 3 ปีที่แล้ว +1

    Your content is gold. Great job. Thank you!!

  • @benzox9940
    @benzox9940 2 ปีที่แล้ว

    I’ve been trying to understand the use of empathy mapping. This made it clear

    • @PlaybookUX
      @PlaybookUX  2 ปีที่แล้ว

      So great to hear. Thank you for the feedback!!

  • @ktobs_draw
    @ktobs_draw 11 หลายเดือนก่อน

    Thank you so much

  • @620annika
    @620annika 3 ปีที่แล้ว +5

    Do you have one empathy map for each personas e.g. 2 personas, 2 empathy maps?

  • @aditya_das
    @aditya_das 4 ปีที่แล้ว +1

    Your channel is awesome! Fantastic work.

    • @PlaybookUX
      @PlaybookUX  4 ปีที่แล้ว

      Thank you very much!

  • @elcasa6587
    @elcasa6587 4 ปีที่แล้ว +1

    Thank you so much!!!! Very nicely done!!!

    • @PlaybookUX
      @PlaybookUX  3 ปีที่แล้ว

      Glad to hear it was helpful!

  • @galihrizal1307
    @galihrizal1307 2 ปีที่แล้ว

    thankss for insight

  • @haziqzulkifili4708
    @haziqzulkifili4708 4 ปีที่แล้ว +5

    Great and simple video to understand! Just a question, then how do I choose to prioritize which problem to work on?

  • @itsdevgarg
    @itsdevgarg 3 ปีที่แล้ว

    Very helpful!

  • @msjesethkameta
    @msjesethkameta 4 ปีที่แล้ว +1

    This is great!!!

  • @turkialreqimi9546
    @turkialreqimi9546 4 ปีที่แล้ว +1

    Perfect

  • @boomerangfish3558
    @boomerangfish3558 3 ปีที่แล้ว +1

    WHY can't I replace personas with empathy maps?

  • @ChayonShaahOfficial
    @ChayonShaahOfficial ปีที่แล้ว

    good tutorial

  • @charlieklz
    @charlieklz 2 ปีที่แล้ว +1

    So what happens when the user says something different as opposed to what they feel and think??, especially if they are not comfortable discussing it in the open or freely??

  • @brandonburlington3513
    @brandonburlington3513 2 ปีที่แล้ว

    Are these mapped to a step in a user journey?

  • @tonys490
    @tonys490 2 ปีที่แล้ว

    i am working on ux case study , what stage dowe do emplathy mapping .. do we show trhefinished app and ask them to navigate and collect thrir thougts or is it done before starting the app screens ?

  • @anburajjames1152
    @anburajjames1152 ปีที่แล้ว

    How to apply elections

  • @gemi9i1
    @gemi9i1 3 ปีที่แล้ว +1

    What about an empathy map after the affinity but before a product? How do you gauge what they do by what they say they do ? Thanks

  • @mihoubsarah435
    @mihoubsarah435 4 ปีที่แล้ว

    Hi.. I thank you for explanation of the empathy map.
    Do I should explain to the person that I'm interviewing that I want to make a new product, so I need to know what are your habits, how do you think... Ect ?
    Because, obviosly, the user will ask me about the them of our discussion.

  • @DarcyMurphy-t2c
    @DarcyMurphy-t2c ปีที่แล้ว

    Awesome video!

  • @kennycruzrevilla5489
    @kennycruzrevilla5489 5 ปีที่แล้ว +1

    Great video definitely!, though I would like to ask how we determine how many people I should interview to get a reliable figure of my customers' needs?

    • @derrickduplessy215
      @derrickduplessy215 4 ปีที่แล้ว +2

      Start with 5 people. If they say dramatically different things, interview 5 more until you can see the patterns.

    • @kennycruzrevilla5489
      @kennycruzrevilla5489 4 ปีที่แล้ว

      Derrick Duplessy thanks for your recommendation!

    • @mihoubsarah435
      @mihoubsarah435 4 ปีที่แล้ว

      @@derrickduplessy215 How we can start the interview with them ?
      Should I say to them, that I have a new product and I need to Know your habits, your way of thinking before I put it on the market ?
      I don't know how to convince People to speak with me and gain their empathy to have the real information ?

  • @charlie.ortizr8423
    @charlie.ortizr8423 3 ปีที่แล้ว

    A bueno garcias

  • @dayenm-a4259
    @dayenm-a4259 4 ปีที่แล้ว +2

    Only teachers would care about this i couldn't give two shits about that its not like people would care about how ur feeling in irl this is just a way to mask how u need help without directly asking it

  • @shafin9003
    @shafin9003 3 ปีที่แล้ว

    I needed this for class bruh. Bro ofc white girls say I need starbucks to live. Just eat and wake up an you can live. Anyways thanks though.