The Importance of Empathy in UX Design | Google UX Design Certificate

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  • เผยแพร่เมื่อ 25 พ.ย. 2024

ความคิดเห็น • 45

  • @zoedoucette
    @zoedoucette ปีที่แล้ว +2

    25:00 1. Create task headings for user personas in Journey Maps 2. Create task breakdown 3. map the emotions the persona might feel going task to task. 4. using the above info, add opportunities for improvement at every task

  • @leylabay6873
    @leylabay6873 2 ปีที่แล้ว +6

    Thank you for these series Google, very helpful even for already experienced UX designers. I specially love the fact that they stress the importance of accessibility and inclusivity in each session.

  • @TheBlamblamblam
    @TheBlamblamblam 3 ปีที่แล้ว +21

    Love her! Finally someone talking with personality and emotion, thank you!

    • @saptarshimandal8938
      @saptarshimandal8938 3 ปีที่แล้ว +2

      Exactly 😂😂

    • @dokedoke0426
      @dokedoke0426 2 ปีที่แล้ว +1

      This is not true. To me she sounds active and emotional but not so comfortable since I am not English native and the other ones do better, helping me to catch every phrase and words nice and slow.

  • @Larry21924
    @Larry21924 9 หลายเดือนก่อน

    This is a true gem. I recently enjoyed a similar book, and it was a true hidden gem. "The Art of Meaningful Relationships in the 21st Century" by Leo Flint

  • @baoanhbaoan
    @baoanhbaoan 2 ปีที่แล้ว

    Thank for sharing. I learned a lot of things from this video. Many knowledge that I searching for 1 year but all them are in this video. Thanks again!!!

  • @jescaochieng5601
    @jescaochieng5601 3 ปีที่แล้ว +7

    the best presenter ever!

  • @humansoftech5905
    @humansoftech5905 2 ปีที่แล้ว +1

    EMPATHY UX FEELINGS EMOTIONS IM GONNA CRYYY

  • @praburaj1127
    @praburaj1127 3 ปีที่แล้ว +8

    miss you, blue t-shirt :(

  • @nathaliexu1940
    @nathaliexu1940 2 หลายเดือนก่อน

    Thanks for this video!
    Do we have to define 1 problem statement per persona ?

  • @erickayson588
    @erickayson588 3 ปีที่แล้ว +1

    Currently tackling Week 4

  • @siddhant_445
    @siddhant_445 2 ปีที่แล้ว +1

    Very very informative

  • @abdallahessam6927
    @abdallahessam6927 3 ปีที่แล้ว

    you should change the titleto how to condone a user research . good job

  • @adam702702
    @adam702702 3 ปีที่แล้ว

    Great video

  • @ttt38496
    @ttt38496 8 หลายเดือนก่อน +1

    sometimes user pain point is on purpose.

  • @jeygamboa5253
    @jeygamboa5253 3 ปีที่แล้ว +1

    Its a great content! i love it!

  • @khaouaanas4525
    @khaouaanas4525 3 ปีที่แล้ว

    Great job !

  • @PabloCarbonari
    @PabloCarbonari 3 ปีที่แล้ว +14

    Guys, the content is great. However, I still can't put my finger on how it's being presented.
    For example, what's the point of that screen with G's logo ALL the time? It's distracting and doesn't provide any function (at all) to students.
    And this might sound harsh, but almost every speaker in the UX course feels awkward. They feel unnatural as clearly they're reading a script, which is the opposite of what you expect from someone who is "teaching" you a subject. Would it be too much to ask if you included actual professionals for the next update? Hearing someone explain topics from their expertise and deep knowledge is much more engaging than following a humanized script.
    Thanks for sharing!

    • @anjalianusuri1817
      @anjalianusuri1817 3 ปีที่แล้ว

      Agree with the google logo!

    • @Lastskykey
      @Lastskykey 3 ปีที่แล้ว +3

      The logo yeah but if you have attended and pay attention since in the beginning of the course you would know these ladies are actually working at google as ux designers in different dept.

    • @rizwanakarizzy8771
      @rizwanakarizzy8771 3 ปีที่แล้ว +1

      Agree with everything. The girl in green is giving me a headache, I hope real course is not like this teleprompter reading 🤕

  • @wiseux5481
    @wiseux5481 2 ปีที่แล้ว +1

    When should I create persona and empathy map after user interview?

  • @NotoriusMaximus
    @NotoriusMaximus 2 ปีที่แล้ว +4

    1.
    It's kind of blurry:
    In the portion of thinks we assume user feelings.
    2 what do you do when you don't have access to live interviews and have to rely on written review`s for research?

    • @e.t1031
      @e.t1031 2 ปีที่แล้ว

      Have youn find out what to do when you don't have access to live interviews?

  • @chakhmanmohamed9436
    @chakhmanmohamed9436 3 ปีที่แล้ว +2

    I'm confused, what research we do before we start creating personas

    • @candyluna2929
      @candyluna2929 2 ปีที่แล้ว

      It can be from reviews

    • @hoasuba5900
      @hoasuba5900 ปีที่แล้ว +1

      Great question, I have a similar question to what methods we create personas for new business?

    • @maostudio6430
      @maostudio6430 ปีที่แล้ว

      Watch their research video. It explains about the research done before, during and after designing an app.

  • @lucasalexandre7712
    @lucasalexandre7712 2 ปีที่แล้ว

    macam mana nak buat?

  • @silvanagarnique7756
    @silvanagarnique7756 3 ปีที่แล้ว +1

    Cuando podria estar disponible en español?

    • @jeygamboa5253
      @jeygamboa5253 3 ปีที่แล้ว

      Silvana, configura los subtítulos y elige el idioma ;)

    • @silvanagarnique7756
      @silvanagarnique7756 3 ปีที่แล้ว

      @@jeygamboa5253 hola si se puede? Vere

    • @silvanagarnique7756
      @silvanagarnique7756 3 ปีที่แล้ว

      Pero sale automaticamente en ingles, como lo hago?

    • @silvanagarnique7756
      @silvanagarnique7756 3 ปีที่แล้ว

      @@jeygamboa5253 como lo haces puedes mandarme una imagen del menu?

    • @silvanagarnique7756
      @silvanagarnique7756 3 ปีที่แล้ว +1

      Gracias ya lo encontre 🤭

  • @asdf-jo4vv
    @asdf-jo4vv ปีที่แล้ว

    18:13 🤔🤔🤔

  • @ferrikhabdelhak219
    @ferrikhabdelhak219 3 ปีที่แล้ว

    👍

  • @nateux8267
    @nateux8267 3 หลายเดือนก่อน +1

    This is incorrect and misleading, an Empathy Map is the what the user Says, Does, Thinks, and Feels over their experience - tracking their attitude and feeling toward a process as they attempt to achieve a goal... the grid presented here is only for a single issue and as such is NOT a map any more than a single destination and how you felt about it is a map of a road trip.

  • @orushanigodwin653
    @orushanigodwin653 2 ปีที่แล้ว

    Good afternoon ma, please can I have the links to all your ui/ux tutorials
    I love to be a ui/ux designer
    The guy I ask to train me, refused, because I don't have money to pay
    I love to pay him but I don't have the money
    Am a graduate with no employment history
    Be kind enough to send me links of your tutorials
    Please ma, will you be my mentor in ui/ux designing?

  • @rizwanakarizzy8771
    @rizwanakarizzy8771 3 ปีที่แล้ว +6

    This girl in green talks like a robot. The girl in end with blue shirt talks with emotion. This video should be made again.

    • @snmbala
      @snmbala ปีที่แล้ว +1

      Don’t redo it. Next time it will be more robotic then now.

  • @mkvhoqnuncdotfwqumbm845
    @mkvhoqnuncdotfwqumbm845 2 ปีที่แล้ว

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