Instructional video showing your how to do a full filter test to determine if your filters have clogged or have partially clogged and need to be replaced
That would indicate that the filter has clogged. A replacement set of filters would need to be purchased. If you have any questions, please email our support team at support@avalonh2o.com
@@miltzjamz absolutely. In most homes that have a water softener, they don't have any way to separate soft water from hard water. Your hose outside, the water that goes to sink, the fridge and ice maker, toilet, dishwasher, washing machine ... It's all connected and safe to drink.
DO NOT BUY AVALON PRODUCT. They gave us the run around, had us buy new filters, when that didnt work they said our unit had failed and was out of warranty. Read reviews carefully and buy from another supplier.
no not really. If you call their phone number, the AI just tells you to email them. Then when you email them they tell you to buy their new filter. @@realtyrocks1969
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Put new filters in. Solenoid valves don't open. No water comes through. What do you do?
Very helpful! Thank you!
What do I do if no water comes out of the second one?
That would indicate that the filter has clogged. A replacement set of filters would need to be purchased. If you have any questions, please email our support team at support@avalonh2o.com
We have installed new ones and still no water ???? You guys response is crap no one ever answers phone or email
is it safe to use soft water for these?
Of course. Soft water is better because it leaves less mineral buildup.
just wanna make sure its ok to drink/consume
@@miltzjamz absolutely. In most homes that have a water softener, they don't have any way to separate soft water from hard water. Your hose outside, the water that goes to sink, the fridge and ice maker, toilet, dishwasher, washing machine ... It's all connected and safe to drink.
DO NOT BUY AVALON PRODUCT. They gave us the run around, had us buy new filters, when that didnt work they said our unit had failed and was out of warranty. Read reviews carefully and buy from another supplier.
I'm interested in if they eventually helped you. I'm considering buying the Avalon A5 for my airbnb. How long did you have it before you had problems?
no not really. If you call their phone number, the AI just tells you to email them. Then when you email them they tell you to buy their new filter. @@realtyrocks1969
Does this water taste funny to anyone else? Do you need to prime the the filters
The filters should be flushed before they are installed. Please contact support at support@avalonh2o.com for further instructions.