Who has the WORST Customer Service?

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  • เผยแพร่เมื่อ 22 พ.ย. 2024

ความคิดเห็น • 16K

  • @Mrwhosetheboss
    @Mrwhosetheboss  3 ปีที่แล้ว +5847

    Has anyone had any particularly good / bad experiences with Tech Customer Service? I'd love to know! 😁
    To see one of the worst Tech Scams in existence: th-cam.com/video/wkReOA2nBn0/w-d-xo.html
    To learn all about Crypto for a complete beginner: th-cam.com/video/rYQgy8QDEBI/w-d-xo.html

    • @preservedforhistory8766
      @preservedforhistory8766 3 ปีที่แล้ว +81

      Stop.
      (Edit: okay can people please stop saying mean things to me for just editing it to say “actual first reply?” Because I will change it so that I don’t get killed by everyone in the replies anymore.)

    • @noah77
      @noah77 3 ปีที่แล้ว +18

      second

    • @knowledgehunt5277
      @knowledgehunt5277 3 ปีที่แล้ว +14

      Third comment

    • @Bat_mard
      @Bat_mard 3 ปีที่แล้ว +14

      Sheeesh

    • @theearth2940
      @theearth2940 3 ปีที่แล้ว +11

      👽

  • @woof1958
    @woof1958 3 ปีที่แล้ว +10975

    "my phone isn't turning on"
    "sir go to your settings and erase all data"
    bruh

    • @LORD_ROHIT_1234
      @LORD_ROHIT_1234 3 ปีที่แล้ว +279

      , 😂🤣😂🤣😂🤣😂😂🤣😂🤣😂🤣😂🤣

    • @vip10277
      @vip10277 3 ปีที่แล้ว +749

      The real problem was the "time zone"

    • @shortking_05
      @shortking_05 3 ปีที่แล้ว +247

      A very drastic measure, but oh well

    • @abhijithvijayan3264
      @abhijithvijayan3264 3 ปีที่แล้ว +248

      Well i think he may be referring to the automatic on and off settings and just gone wrong😂.

    • @Dipsnp
      @Dipsnp 3 ปีที่แล้ว +292

      But if I’m sincerely honest in my humble opinion, without being sentimental, and of course without offending anyone who thinks differently from my direction but rather looking into this serious matter with a perspective distinction and without condemning anyone's point of view, I honestly think and feel that I have nothing to say.

  • @kishorkanna5718
    @kishorkanna5718 3 ปีที่แล้ว +12605

    "Is my phone gonna run around and desert me"
    "Is it gonna let me down"
    -The greatest Rick roller ever

    • @mrrandom7292
      @mrrandom7292 3 ปีที่แล้ว +91

      Hearted

    • @suchirghuwalewala
      @suchirghuwalewala 3 ปีที่แล้ว +113

      That sentence made me laugh so hard i am DED

    • @adeliodarren628
      @adeliodarren628 3 ปีที่แล้ว +19

      Lmao

    • @matrex00
      @matrex00 3 ปีที่แล้ว +84

      2:58 4:14 10:31 never gonna give never gonna give

    • @hilal_younus
      @hilal_younus 3 ปีที่แล้ว +45

      _”I’m never gonna say goodbye”_
      Underrated

  • @jdiv69
    @jdiv69 3 ปีที่แล้ว +8605

    I'm surprised Blackberry can still afford a number for customer service.

    • @davidatuma9332
      @davidatuma9332 3 ปีที่แล้ว +253

      Blackberry is still a successful company though

    • @Maciek2846
      @Maciek2846 3 ปีที่แล้ว +665

      Wait, Blackberry still exists?

    • @priyanshsharma9391
      @priyanshsharma9391 3 ปีที่แล้ว +109

      Purpleberry*

    • @kes6541
      @kes6541 3 ปีที่แล้ว +200

      They can afford it. Blackberry mostly does other types of tech, but they released new phones a couple of years ago and supposedly have another coming out soon. They have business customers who buy in bulk, and private customers who are likely to invest in the company if Blackberry keeps them happy. Shutting down customer service would be a bad move.

    • @Maciek2846
      @Maciek2846 3 ปีที่แล้ว +29

      @@kes6541 Blackberry still exists?

  • @Abstract_zx
    @Abstract_zx 2 ปีที่แล้ว +257

    id love to see this tested with a much more complex problem like intentionally bricked software and see how their full support system is at fixing it, not just the phone line

  • @evansaravia253
    @evansaravia253 3 ปีที่แล้ว +3173

    “They said my phone would last 3 years.”
    “Yes.”

    • @psychott6
      @psychott6 3 ปีที่แล้ว +15

      He’s right, they did aay that.

    • @rickastley4432
      @rickastley4432 3 ปีที่แล้ว +7

      699 likes 😏

    • @phantom.2629
      @phantom.2629 3 ปีที่แล้ว +3

      @@rickastley4432 sus

    • @speedflight
      @speedflight 3 ปีที่แล้ว

      Heh

    • @unreal9939
      @unreal9939 3 ปีที่แล้ว

      . . . *Y E S*

  • @CryptoNWO
    @CryptoNWO 3 ปีที่แล้ว +16213

    Everybody gangsta until Rick Ashley says goodbye

  • @notincognito4660
    @notincognito4660 3 ปีที่แล้ว +5767

    To be fair, no one expects a call to customer support saying they have to charge their phone before using it.

    • @aviralchaudhry3710
      @aviralchaudhry3710 3 ปีที่แล้ว +81

      True.

    • @saithegod696
      @saithegod696 3 ปีที่แล้ว +273

      but they should be able to help out an idiot

    • @seanprinsse2897
      @seanprinsse2897 3 ปีที่แล้ว +194

      Absolutely, but they should expect “have you turned it off and on again?”

    • @Rox_Fox94
      @Rox_Fox94 3 ปีที่แล้ว +314

      exactly what i was thinking. it´s just so dump that no support worker will even think about it. its like calling your car manufacturer, saying that every few hours your engine stops working and they have to find out it´s because the customer is to dump to refill gas.

    • @TJJewett
      @TJJewett 3 ปีที่แล้ว +54

      Exactly. I do tech support and I had a visceral response when Arun asked, "so you can't do a diagnostic without the phone?" What a troll! 😆

  • @CH3MPION69
    @CH3MPION69 ปีที่แล้ว +75

    “I’m never gonna say goodbye tho” got me dying on the floor. 🤣🤣🤣

  • @cycanex_0017
    @cycanex_0017 3 ปีที่แล้ว +2680

    That Ash's Cosplay is the best, you could even see Pikachu on the right side.

  • @heldrax
    @heldrax 3 ปีที่แล้ว +5353

    The oppo representative actually had a point. Theres a setting that tursns off your device at a predesignated time everyday. Plus almost everyone knows about the battery draining everyday in 2021. I feel as if thst guy deserves the most credit out of all of them

    • @potatoesss9793
      @potatoesss9793 3 ปีที่แล้ว +247

      yes!! sadly arun misunderstood

    • @forthphoto
      @forthphoto 3 ปีที่แล้ว +270

      To be honest my first thought was that he had this setting and was checking who'll help him disable it. He said that it happens about the same time every day. Plus even the most not technical people know that you need to charge your phone.

    • @tb124.gaming
      @tb124.gaming 3 ปีที่แล้ว +178

      @@forthphoto honestly I never seen anyone who doesn't know that a phone needs to be charged... At least he could've used a voice changer, to sound like a very old person... If I wroked at a call center, and heared a you person not knowing about charging, I would just assume that he is a troll

    • @themizplays5326
      @themizplays5326 3 ปีที่แล้ว +8

      agree it should be 5

    • @savannahcat1805
      @savannahcat1805 3 ปีที่แล้ว +4

      also, I feel like a lot of people working with you would think that you know that phones need to be recharged.

  • @lanzjoseph1
    @lanzjoseph1 3 ปีที่แล้ว +787

    It’s the “I’m never gonna say goodbye, though.” and the chuckles. 😎

    • @purrphantom
      @purrphantom 3 ปีที่แล้ว +4

      he couldn’t even hold it

    • @kwofieeee
      @kwofieeee 3 ปีที่แล้ว +1

      I can't stop laughing 😂😂😂

    • @LaFemme434
      @LaFemme434 3 ปีที่แล้ว +1

      Couldn't stop laughing..
      Such a good video

    • @Ecolewp
      @Ecolewp 3 ปีที่แล้ว +5

      He’s never gonna give him up

    • @MariaTurner161
      @MariaTurner161 3 ปีที่แล้ว +1

      Say that again? Hello? 😂

  • @swatigannavarpu274
    @swatigannavarpu274 ปีที่แล้ว +339

    HE kind of rickrolled them indirectly by using dialogues like "I thought my phone was letting me down" and "I thought my phone was running around and deserted me."

  • @DaveAlkema
    @DaveAlkema 2 ปีที่แล้ว +1913

    As someone who worked at Geek Squad, I can tell you that some of these people are overthinking the issue because they can't comprehend that someone would be stupid enough to think a battery would last three years without a charge.

    • @zaps345
      @zaps345 2 ปีที่แล้ว +211

      My thoughts exactly, I think this test was unfair, he should at least have had a reasonable "problem" to test them.

    • @duducritic4660
      @duducritic4660 2 ปีที่แล้ว +79

      This is so true. Honestly I feel bad for some of them as they couldn't even think of someone not knowing that your phone dies when you dont have enough battery. We have been using phones that can be charged from early 2000s now come on. Should have definitely had a better question that would actually need some good support

    • @makkie8593
      @makkie8593 2 ปีที่แล้ว +6

      Exactly!

    • @Bonbonbon739
      @Bonbonbon739 2 ปีที่แล้ว +4

      Exactly

    • @jahlasam
      @jahlasam 2 ปีที่แล้ว +9

      Also, It's A LOT more infuriating if the customer service assumes that you're that stupid

  • @stepupin9076
    @stepupin9076 3 ปีที่แล้ว +2083

    I work in customer service and suggesting simple stuff like there is no battery left actually offends some customers. Also some would even deny it and say something like "NO, there is battery - i looked just 1 minute ago and it was 8%". Battery can go from 8% to 0 in one minute if its an old battery and its cold outside for example

    • @iophop9266
      @iophop9266 3 ปีที่แล้ว +201

      life sucks for u to deal with e-karens

    • @novaprime1166
      @novaprime1166 3 ปีที่แล้ว +9

      @@iophop9266 😢

    • @drownindesigner
      @drownindesigner 3 ปีที่แล้ว +1

      feelsbad

    • @Xyler94
      @Xyler94 3 ปีที่แล้ว +29

      Had someone try to ask me if it was possible that a Macbook Laptop could come from factory with... Cola spilled in it.

    • @TomatoPastə
      @TomatoPastə 3 ปีที่แล้ว +2

      battery issue would never happen to Samsung A series.

  • @madlke7322
    @madlke7322 3 ปีที่แล้ว +1196

    Vivo: “we’re not technically trained, and wouldn’t be able to help”
    then what’s the point of customer service number 😐

    • @gracieortega8611
      @gracieortega8611 3 ปีที่แล้ว +7

      LMAFO

    • @rdmz135
      @rdmz135 3 ปีที่แล้ว +102

      @LeGetTrolled :p Apple wasnt any better... the only two with good scores were also Android...

    • @wtf285
      @wtf285 3 ปีที่แล้ว +8

      @@rdmz135 And they both were fucking chinese companies whose phone sucks......

    • @musteycraft
      @musteycraft 3 ปีที่แล้ว

      @ٴAn0n s sucks

    • @katt5896
      @katt5896 3 ปีที่แล้ว +24

      @@wtf285 someone never tried any flagship but iPhones

  • @Oblimix
    @Oblimix 2 ปีที่แล้ว +36

    I've only ever needed to contact one company before, about an issue I couldn't solve myself. That was Microsoft, and I had an issue with my Surface keyboard, and they handled it excellently. They even offered to do a swap for a new one for free.

  • @markcoutinho4046
    @markcoutinho4046 3 ปีที่แล้ว +4167

    The Apple guy just questioned his whole life at that moment

    • @AwesomeTheAsim
      @AwesomeTheAsim 3 ปีที่แล้ว +54

      HAHA

    • @kismaayocadey
      @kismaayocadey 3 ปีที่แล้ว +31

      Lol true

    • @F.I.B1
      @F.I.B1 3 ปีที่แล้ว +7

      @Xene Dvalin cloud

    • @sillicon8227
      @sillicon8227 3 ปีที่แล้ว +61

      Bruh ikr "I'm never gonna say goodbye"

    • @felixchen1718
      @felixchen1718 3 ปีที่แล้ว +85

      I wonder what apple number hes calling since every time I call, the initial response is completely different and the helpers on the other side are always super kind and helpful. Last time although I got disconnected somehow, I was able to call back and another guy knew my issues from the call before because they take notes of fixes and issues to make sure the customer gets good service and can determine issues based on issues in the past

  • @sreevathsa4006
    @sreevathsa4006 3 ปีที่แล้ว +1943

    I'm pretty convinced that "It all depends on the person"

    • @willhall7777
      @willhall7777 3 ปีที่แล้ว +50

      It does.

    • @willhall7777
      @willhall7777 3 ปีที่แล้ว +17

      It helps if whoever you reach in customer service speaks the same language as you do.

    • @girishbalaji3022
      @girishbalaji3022 3 ปีที่แล้ว +22

      Samsung is awful!! U should try once

    • @coolergamerkai9258
      @coolergamerkai9258 3 ปีที่แล้ว +23

      no its the trainign business gives employees

    • @Ot_Doges
      @Ot_Doges 3 ปีที่แล้ว +2

      Same

  • @kumaranbalaji1567
    @kumaranbalaji1567 3 ปีที่แล้ว +986

    Anybody who gets a call like this would probably think that the one calling is trolling them....

    • @asrig3880
      @asrig3880 3 ปีที่แล้ว +67

      Actually, it's also a test on how they react to such thing.

    • @Venvaneless
      @Venvaneless 3 ปีที่แล้ว +21

      I know Apple tested their CSs on those things. Like asking stupid questions like camera angle for the iPhone for example.

    • @BreadCatMarcus
      @BreadCatMarcus 3 ปีที่แล้ว +19

      Never underestimate the stupidity of humanity

    • @randomtinypotatocried
      @randomtinypotatocried 3 ปีที่แล้ว +15

      @Deep Kumar Oh yeah. There's still people who don't know how to add an attachment to an email...My friend works for the local government and keeps being asked questions like this and even more "stupid questions" like how to turn on something

    • @briandijkshoorn5084
      @briandijkshoorn5084 3 ปีที่แล้ว +5

      If you don't know how to charge your phone you probably don't know to go make a call...

  • @redgamezandcodezVR
    @redgamezandcodezVR ปีที่แล้ว +12

    Was expecting Huawei but Xiaomi. nope. Great video. really loved it

  • @CJG4L
    @CJG4L 3 ปีที่แล้ว +564

    Imagine the ones that answered well talking to their mates:
    "I can't believe this, a guy called just to complain that his phone runs out of battery"

    • @gwsheipang
      @gwsheipang 3 ปีที่แล้ว +8

      while I read news about a lady complained to BMW because her new 3 series sedan stoped in less than 100km. -- run out of gas....

    • @saikrishnapulivarthi7647
      @saikrishnapulivarthi7647 3 ปีที่แล้ว +2

      Lol we used to do this back when I was working for Samsung USA

  • @Harriseu7
    @Harriseu7 3 ปีที่แล้ว +703

    Ronaldo: Made Coca-cola's market lose 4 billion
    Arun: Risking more than half of the top companies in one call

    • @Deadpool-mw6bw
      @Deadpool-mw6bw 3 ปีที่แล้ว +7

      Lol true 😆

    • @ysnsmth
      @ysnsmth 3 ปีที่แล้ว +6

      how did Ronaldo do that?

    • @Deadpool-mw6bw
      @Deadpool-mw6bw 3 ปีที่แล้ว +18

      @@ysnsmth he moved bottles

    • @ThisAintARealHuman
      @ThisAintARealHuman 3 ปีที่แล้ว +15

      @@ysnsmth he refused to drink coke.

    • @Megatronpt
      @Megatronpt 3 ปีที่แล้ว +21

      @@ysnsmth He removed two coke bottles from the front of the cameras and put them under the counter, while at the same time he moved a water bottle to the camera focus.

  • @chillkillisded
    @chillkillisded 2 ปีที่แล้ว +7

    ‘Is the phone not running around and deserting me?’ That part had me dying 😂

  • @AkashSingh-vt9hy
    @AkashSingh-vt9hy 3 ปีที่แล้ว +413

    Arun : Passionfruit CEO
    * So he's not a fan, just passionate *

  • @adityanair7342
    @adityanair7342 3 ปีที่แล้ว +647

    "I'm never gonna say goodbye, though"
    Apple guy: "say that again..?"

    • @Lehsah2021
      @Lehsah2021 3 ปีที่แล้ว +15

      10:31

    • @thewokeagenda
      @thewokeagenda 3 ปีที่แล้ว +14

      I absolutely love how the guy laughed when he said that 😆

  • @nightfall4434
    @nightfall4434 3 ปีที่แล้ว +556

    Ash is only ten, he shouldn’t be calling customer service on his own

    • @jamesfauzan4246
      @jamesfauzan4246 3 ปีที่แล้ว +37

      So he's been ten for.. 20 years?

    • @victor5.-
      @victor5.- 3 ปีที่แล้ว +12

      But he can leave home on his own to catch Poket Monsters for months.

    • @nightfall4434
      @nightfall4434 3 ปีที่แล้ว +6

      @@jamesfauzan4246 yes

    • @newtonturner3339
      @newtonturner3339 3 ปีที่แล้ว +10

      But he can own and wield a dragon, battle in an arena, talk to an unsuccessful lab experiment, and travel across the world with no issues? I think he's fine with calling for help with his Iphone.

    • @randomtitanium
      @randomtitanium 3 ปีที่แล้ว

      He's 11

  • @jeepmanblue
    @jeepmanblue ปีที่แล้ว +7

    Thank you for a great post. Even though the issue presented was unrealistic, dealing with customer service remains a HUGE dissatisfier every time I have to deal with a CSR. I recently had a flurry of run ins with Samsung customer service. Although it felt like the rep's left their brains at home, the truth of the matter is, most companies fail miserably at synergizing their various departments effectively and don't engage in proper employee training & empowerment.

  • @TheGreatChrisB
    @TheGreatChrisB 3 ปีที่แล้ว +726

    Everyone of them was definitely like "I just talked to the dumbest guy in the universe" after they hung up 😂

  • @KeenScout.
    @KeenScout. 3 ปีที่แล้ว +484

    The question he asked is easier to understand if you're dumb. It's like asking your teacher "what's 1+1" they'd probably be confused, not because it's a hard question but because it doesn't make sense to ask it.

    • @kitkan7274
      @kitkan7274 3 ปีที่แล้ว +11

      True!

    • @yuuji8447
      @yuuji8447 3 ปีที่แล้ว +9

      Yes I noticed a little word play too

    • @andhikabayutrimulya6455
      @andhikabayutrimulya6455 3 ปีที่แล้ว +19

      Nah black screen or dead is a very common problem, simple training (or checklist) would solve a lot of this simple problem.
      Question like
      "is it fully charge when it died?"
      "is it in stock condition without modification?"
      "did it hapen after you do/install something?"
      Just this 3 question would eliminate many other problem and isolate the problem to few probable cause.

    • @laaa9290
      @laaa9290 3 ปีที่แล้ว

      Older person will not know what the real problems is so it is understandable to ask that question..

    • @jonathon3787
      @jonathon3787 3 ปีที่แล้ว +2

      This is exactly what I wanted to say, just better. It’s not that the tech support couldn’t help with a dead battery but it’s not something someone would really call support for.

  • @MzwandileHarmans
    @MzwandileHarmans 3 ปีที่แล้ว +373

    Vivo asked the most stupid question “what is the make of the device?” Really ? It’s Vivo 🤣

    • @GGG-ir6xr
      @GGG-ir6xr 3 ปีที่แล้ว +9

      Perfect english, Vivo must use a 3rd party secretary service.

    • @medhadeshpande76
      @medhadeshpande76 3 ปีที่แล้ว +5

      I think vivo meant the model

    • @raphaelchew9560
      @raphaelchew9560 3 ปีที่แล้ว +4

      Make means model or type of specific Device generally used in American english

    • @poopsickle2411
      @poopsickle2411 3 ปีที่แล้ว +2

      I think what they meant was the year of manufacturing

    • @JamesWilson01
      @JamesWilson01 3 ปีที่แล้ว +7

      She works in a generic call centre and takes calls for lots of different companies. She probably forgot which call she was on. Trust me, I know, I worked for one too once ☠️

  • @Arqade38
    @Arqade38 8 หลายเดือนก่อน +4

    Bruh that is not a problem at all.
    Imagine working in an large tech company and somebody call and wastes your time says their phone discharges.

  • @brezza6892
    @brezza6892 3 ปีที่แล้ว +484

    Honestly I think the issue was so silly that they refused to consider it.

    • @Mike-ql4sz
      @Mike-ql4sz 3 ปีที่แล้ว +52

      From Customer service POV no issue should be considered silly!

    • @botherevil2492
      @botherevil2492 3 ปีที่แล้ว +10

      google has the worst customer service believe it !!
      my pixel phone was having some issues and I called them they Never answered the call even the email which the customer service gave me is of no use from that day I swear I will never ever again buy google products even Xiaomi has better service then them F you google .

    • @randomtinypotatocried
      @randomtinypotatocried 3 ปีที่แล้ว +13

      @@botherevil2492 Everything to do with Google the customer service is a total joke

    • @obidean3964
      @obidean3964 3 ปีที่แล้ว +1

      True, I wish he complained something more legit and I'm not surprised if many of the support regard his calls as troll calls ...

    • @King91OM
      @King91OM 3 ปีที่แล้ว

      @@botherevil2492, Google has customer service? After years of using, the only way I can get feedback from them was through the community. Not through Google themselves.

  • @darkninja7466
    @darkninja7466 3 ปีที่แล้ว +2431

    "I'm never gonna say goodbye though" Lol😂😂😂

    • @struggle9394
      @struggle9394 3 ปีที่แล้ว +59

      Say that again 🤣🤣🤣🤣🤣

    • @obrandanielsellar8586
      @obrandanielsellar8586 3 ปีที่แล้ว +23

      Hello???

    • @MvsG18
      @MvsG18 3 ปีที่แล้ว +4

      *face off*

    • @absurd7292
      @absurd7292 3 ปีที่แล้ว

      lol

    • @ReFraqtions
      @ReFraqtions 3 ปีที่แล้ว +15

      It was so weird when he said say that again lol

  • @Sweet_Dae
    @Sweet_Dae 3 ปีที่แล้ว +534

    "I'm never say goodbye though" lol love that hugot lines.

    • @fefoe
      @fefoe 3 ปีที่แล้ว +1

      Pilipino ka?

    • @YranLee2005
      @YranLee2005 3 ปีที่แล้ว +1

      @@fefoe pinay yata

    • @fefoe
      @fefoe 3 ปีที่แล้ว +1

      @@YranLee2005 siguro...

    • @Nandhu02
      @Nandhu02 3 ปีที่แล้ว

      Hi

    • @mango-float
      @mango-float 3 ปีที่แล้ว +1

      Rickroll reference

  • @Pom350
    @Pom350 ปีที่แล้ว +1

    Yay! Did anyone else notice the mirror cube on his desk at the start. (I'm a speedcuber so this makes me happy lol) 😊

  • @RobbyLender
    @RobbyLender 3 ปีที่แล้ว +611

    I feel like this issue was too easy, and techs, assuming you’re not tech illiterate, think the problem is bigger.

    • @CasparAbelmann
      @CasparAbelmann 3 ปีที่แล้ว +86

      Having been customer support for a video game store, I can say with certainty that you should always assume the simplest problem first. Someone that has a bigger problem will almost always start saying more things than just "my screen black pls help". I once had a call about "my wii remote doesn't work", with the problem actually being that they didn't even put the batteries in, while I assumed they must've misplaced the sensor bar or didn't press the reset button to link the remote.

    • @PvtAnonymous
      @PvtAnonymous 3 ปีที่แล้ว +34

      yep, as a tech myself, I would never assume someone wouldn't know by now that you have to recharge devices.

    • @MasterOfNothin
      @MasterOfNothin 3 ปีที่แล้ว +9

      I feel you bro I mean who would be so rich to buy a flagship smartphone when he don't even know what charging percentage or low battery warning is

    • @MasterOfNothin
      @MasterOfNothin 3 ปีที่แล้ว +4

      Due to arun these employees might get frustrated and lash out on another customer or employee

    • @jeffsonhsregulus4103
      @jeffsonhsregulus4103 3 ปีที่แล้ว +3

      @@MasterOfNothin I doubt that SAMSUNG may even have fired that guy.

  • @anansadeak8376
    @anansadeak8376 3 ปีที่แล้ว +430

    I think some were confused cause they didn't expect someone to not know how to charge a phone or call their charger "wire". To me, that's basic knowledge, something everyone should be aware of when having a phone.

    • @DazzlingPotatoes
      @DazzlingPotatoes 3 ปีที่แล้ว +6

      Yep I thought too

    • @IWaxBux
      @IWaxBux 3 ปีที่แล้ว +8

      yah, i can't imagine anyone doesn't know that by now, even if you're an old person everybody knows you need to charge at least once a day

    • @SkipTheFlip
      @SkipTheFlip 3 ปีที่แล้ว +20

      I’ve worked as a product knowledge trainer. We received calls when a customer complained he can’t connect to the Internet. The solution given was to turn on the router, which is not our support, but yeah it does exist.

    • @elymihai8381
      @elymihai8381 3 ปีที่แล้ว +1

      @@SkipTheFlip It happened to me too, but it wasnt mine router and I thought it is on, but I just couldnt find the wi-fi

    • @bacon2274
      @bacon2274 3 ปีที่แล้ว +15

      Worked at an “Apple Store” in Norway, and did tech support. We were told that the first thing you should ask people if a device isn’t working (for example a black screen), is if they’ve charged the device, or to double check if the power cable is connected.
      People always meme about tech support just telling people to turn their device on and off again, but that’s cause you always need to start right at the basics, or else you’re just complicating a potentially simple issue.

  • @nonowords7857
    @nonowords7857 3 ปีที่แล้ว +331

    This a topic not talked about much, yet its one of the most important

    • @1_n_only_vic
      @1_n_only_vic 3 ปีที่แล้ว +7

      But the moment he said he wasn’t gonna say goodbye, I could feel the awkwardness

    • @callistoarmy5576
      @callistoarmy5576 3 ปีที่แล้ว +2

      Hello friends ❣️ because I'm not famous like other singers that's why no one see my music videos. Pls see once and then decide ❤️....

    • @renofumi28
      @renofumi28 3 ปีที่แล้ว +1

      @@callistoarmy5576 go sleep, stupid.

    • @dicksondias8875
      @dicksondias8875 3 ปีที่แล้ว +1

      Ok

    • @dicksondias8875
      @dicksondias8875 3 ปีที่แล้ว +2

      @SuperJo9999 ok

  • @terrykosowick594
    @terrykosowick594 2 ปีที่แล้ว +4

    You had very good luck! I usually can't get to speak to a real person at all. The poor customer service is not limited to tech companies either. Also, if they do have a phone number, the message says "We are experiencing unusually high volumes" regardless of when I call!

  • @leoloydleones7076
    @leoloydleones7076 3 ปีที่แล้ว +177

    You know its a Filipino customer service when she has that friendly tone and offers help that is direct without BS.

    • @rodeladamero4808
      @rodeladamero4808 3 ปีที่แล้ว +23

      I think the Customer Service of Xiaomi was a Filipina because of the accent and on how she assisted Arun 😅😁

    • @swagatadas2143
      @swagatadas2143 3 ปีที่แล้ว

      th-cam.com/video/U79sEXSEb0I/w-d-xo.html

    • @ravelcop
      @ravelcop 3 ปีที่แล้ว +6

      Samsung guy sounded like Filipino too, tsk tsk

    • @HanxoHaxashi
      @HanxoHaxashi 3 ปีที่แล้ว +2

      @@ravelcop i think Arun should do another try on it but nonetheless nice vid.
      Btw proud to be Filipino

    • @verntechph
      @verntechph 3 ปีที่แล้ว +2

      Yes the Xiaomi CS is definitely Filipino.

  • @Yodaboi
    @Yodaboi 3 ปีที่แล้ว +617

    Arun: “My phone would last for three years”
    Oppo representative: ”Yes”

    • @Niraol
      @Niraol 3 ปีที่แล้ว +43

      Oppo was terrible, how did OP get 3 stars and Oppo 3,5 when the Oppo guy told him to factory reset the phone without telling him the consequences of that

    • @Yodaboi
      @Yodaboi 3 ปีที่แล้ว +10

      @@Niraol , ikr, literally so fu*ckin careless abt the user’s data

    • @krishnamittal1858
      @krishnamittal1858 3 ปีที่แล้ว +6

      beethoven i am such a big fan of you! when are you dropping a new album?

    • @arceus3105
      @arceus3105 3 ปีที่แล้ว +1

      @@krishnamittal1858 hahahahaha

    • @vijayganesh9557
      @vijayganesh9557 3 ปีที่แล้ว +4

      @@Niraol I think he meant settings reset. I found a similar option in my friends samsung m series phone. It just resets all the settings to default.

  • @cameosix7077
    @cameosix7077 3 ปีที่แล้ว +505

    Samsung: Detects call being made through an iPhone
    Samsung: Terminate, I mean terminate call

    • @austin_ug4656
      @austin_ug4656 3 ปีที่แล้ว +7

      😂😂😂😂

    • @austin_ug4656
      @austin_ug4656 3 ปีที่แล้ว +9

      @Ti Xier but it wasn't really off. Watch the video well before commenting

    • @erickmazariegos5778
      @erickmazariegos5778 3 ปีที่แล้ว +1

      @Owen Jones BRUH 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️💀

    • @Jack16114
      @Jack16114 3 ปีที่แล้ว

      @Owen Jones I really can’t tell if you’re being sarcastic or not. You are a god level troll.

    • @nobody9706
      @nobody9706 3 ปีที่แล้ว

      @@austin_ug4656 He was joking

  • @Fnaffan777
    @Fnaffan777 3 หลายเดือนก่อน +1

    “I’m never gonna say goodbye though” is still gold.

  • @pacibels_cannon
    @pacibels_cannon 3 ปีที่แล้ว +1463

    No one:
    Vivo when someone's battery won't charge:
    *We are not technically trained to help*

    • @csr2537
      @csr2537 3 ปีที่แล้ว +14

      Apple was actually even worse than Vivo, they didn't solve the problem and took a longer time

    • @hakonhalldorsson3157
      @hakonhalldorsson3157 3 ปีที่แล้ว +1

      Bruh, the memes DEAD

    • @mrsushilram18
      @mrsushilram18 3 ปีที่แล้ว

      300th like

    • @unliving_ball_of_gas
      @unliving_ball_of_gas 3 ปีที่แล้ว +1

      The person on the ohone did say she isn't a vivo staff. Maybe, vivo's customer service was full so they redirected Arun to another conpany or something? Idk

    • @whyumad1606
      @whyumad1606 3 ปีที่แล้ว

      @@hakonhalldorsson3157 like your grandma?

  • @kismaayocadey
    @kismaayocadey 3 ปีที่แล้ว +427

    "I'm never gonna say goodbye tho"
    Silence*
    Guy: "say that again"
    Arun laughs*

    • @jonathan4640
      @jonathan4640 3 ปีที่แล้ว +13

      we saw the video

    • @KaiKusters
      @KaiKusters 3 ปีที่แล้ว +7

      @@jonathan4640 found the juicer

    • @frieza2235
      @frieza2235 3 ปีที่แล้ว +6

      The guy laughed too

    • @oooLaa535
      @oooLaa535 3 ปีที่แล้ว +3

      Then??

    • @swagatadas2143
      @swagatadas2143 3 ปีที่แล้ว

      th-cam.com/video/U79sEXSEb0I/w-d-xo.html

  • @jensenjose682
    @jensenjose682 3 ปีที่แล้ว +179

    This guy tries to make his videos as engaging as possible rather than just doing gadget reviews which we can find a lot on the internet today! Keep going. Great job!

  • @shazianawaz
    @shazianawaz 2 ปีที่แล้ว +1

    2:43 the loud sound and the party lights made me laugh SO hard! 🤣

  • @parthrao
    @parthrao 3 ปีที่แล้ว +180

    I was literally at the edge of my seat hoping that someone would say that "did you try turning it on and off". 😂😂😂😂.
    Edit: they did something better
    " Enter password and erase all your data"

    • @swagatadas2143
      @swagatadas2143 3 ปีที่แล้ว

      th-cam.com/video/U79sEXSEb0I/w-d-xo.html

    • @jamesfauzan4246
      @jamesfauzan4246 3 ปีที่แล้ว +6

      That was shocking lol

  • @cjthegood
    @cjthegood 3 ปีที่แล้ว +55

    I just noticed that some of the customer service personnel are Filipinos. Kudos to Filipino CSR! 👍
    -From a Filipino 🇵🇭

    • @marcstephen506
      @marcstephen506 3 ปีที่แล้ว +4

      *"bholyoom ahpp"*
      I love our accent.
      (No hate intended!)

    • @aar6538
      @aar6538 3 ปีที่แล้ว +1

      @@marcstephen506 bro it’s *your* accent no one can hate you

  • @zTempest31
    @zTempest31 3 ปีที่แล้ว +1452

    Arun: "My phone's screen is turning black every evening."
    Apple: "what is your email address?"

    • @FallenVixen93
      @FallenVixen93 3 ปีที่แล้ว +81

      Honestly it’s procedure. They can’t answer any question until they have that because They will get docked actually ask them

    • @patrickjeromeobaldo2450
      @patrickjeromeobaldo2450 3 ปีที่แล้ว +51

      This is mostly true and not just for customer support for devices. These representatives work on a ticket basis and is mostly required for their metrics so you really can't blame them. I'm actually surprised that xiaomi and huawei didn't even bother asking for any identification despite being the best support for this test.

    • @GeneralAeon
      @GeneralAeon 3 ปีที่แล้ว +10

      @@patrickjeromeobaldo2450 they likely would have if the problem was something more serious than the phone going flat

    • @patrickjeromeobaldo2450
      @patrickjeromeobaldo2450 3 ปีที่แล้ว +3

      @@GeneralAeon maybe thats how it is for some companies. But most customer care relating product especially should ask at least some form of identification to at least confirm you are calling the correct hotline, or to be routed to the correct support. His testing method was more of a "help desk" approach where he straight up ask for a solution, when some companies employ a turn around time even for basic issues to ensure quality and consistency of solution offers.

    • @SoulSeeker20
      @SoulSeeker20 3 ปีที่แล้ว +6

      Blackberry: "hold my IMEI!"

  • @thinkabtzuu
    @thinkabtzuu ปีที่แล้ว +2

    6:23 alcohol free playing is so funny 😭😭

  • @paul2020uk
    @paul2020uk 3 ปีที่แล้ว +221

    In fairness to the agents they were banking on the fact that no one is really that stupid.

    • @Vaan382
      @Vaan382 3 ปีที่แล้ว +29

      Big mistake when it comes to people

    • @swagatadas2143
      @swagatadas2143 3 ปีที่แล้ว

      th-cam.com/video/U79sEXSEb0I/w-d-xo.html

    • @ilyasovich
      @ilyasovich 3 ปีที่แล้ว +13

      As someone who worked as tech support agent for years, I've seen some tech-illeterate people that don't even know basic things about their devices, so we have to pay attention to every little detail of what they say and start with the basics before diving to more complicated things...

    • @hownottoadult1014
      @hownottoadult1014 3 ปีที่แล้ว

      I’ve had a customer wonder why her payWave wouldn’t work when she had a RFID card cover on her card and another yell at me for 20mins after I told her we were Sanity and couldn’t return her target DVD even if she had the receipt

    • @pjw1993
      @pjw1993 3 ปีที่แล้ว +2

      I was thinking just this...
      I've worked in phone tech support and it's really hard to find the right tone... You may speak with someone one minute who doesn't even know what a home button is, then the next person may be highly tech savvy and get confrontational if you suggest the basics

  • @Radioo110
    @Radioo110 3 ปีที่แล้ว +1200

    Arun: I’m never gonna say goodbye tho
    Apple : SAY THAT AGAIN

    • @tasayano
      @tasayano 3 ปีที่แล้ว +7

      Bangladeshi?

    • @lisadefries6718
      @lisadefries6718 3 ปีที่แล้ว +2

      😂🤣😂

    • @korra__
      @korra__ 2 ปีที่แล้ว +1

      @@tasayano I am

    • @tasayano
      @tasayano 2 ปีที่แล้ว +1

      @@korra__ me too

    • @tauhedushsalam3877
      @tauhedushsalam3877 2 ปีที่แล้ว +1

      @@tasayano me too, but why ask ?

  • @vinv007
    @vinv007 3 ปีที่แล้ว +3498

    Arun : Hello ,I would like to speak with apple representative.
    Robot : What is your issue ?
    Arun : My phone goes black !
    Robot : would you like to place an order for a new iPhone ?
    Arun:No,I need a fiX
    Robot: Thank You for Ordering iPhone X..

  • @cool-haydo-48
    @cool-haydo-48 2 ปีที่แล้ว +1

    You should do a video of Rick rolling random phone company’s after calling them

  • @mashpotato1799
    @mashpotato1799 3 ปีที่แล้ว +302

    Rick Roll: Exist
    Arun: I'LL TAKE UR ENTIRE STOCK

  • @ethanbiji5268
    @ethanbiji5268 3 ปีที่แล้ว +506

    Arun: I'm never gonna say goodbye tho...
    Rep. : Sorry, say that again?
    Arun: *dying inside*

    • @Nameless-jp2hj
      @Nameless-jp2hj 3 ปีที่แล้ว

      I don't get it

    • @heershah6451
      @heershah6451 3 ปีที่แล้ว +5

      @@Nameless-jp2hj heard of Rick rolling

    • @LoadingData...
      @LoadingData... 3 ปีที่แล้ว

      @@Nameless-jp2hj I can smeel a woosh

  • @SAbbasHaider
    @SAbbasHaider 3 ปีที่แล้ว +147

    He went from Ash to Astley real quick .

  • @A-RonV_V
    @A-RonV_V 2 ปีที่แล้ว +1

    I LITTELRY got a ad from TikTok saying that it’s impossable to sneeze with your eyes open I LITTELRY sneezed with my eyes open earlier so N O

  • @Soulz_Samurai
    @Soulz_Samurai 3 ปีที่แล้ว +302

    "But the battery should last 3 years, right?" 😂😂😂😂

    • @xplorer4975
      @xplorer4975 3 ปีที่แล้ว

      th-cam.com/video/03MdjGechhM/w-d-xo.html

    • @zanemiracle6121
      @zanemiracle6121 3 ปีที่แล้ว +4

      Right 😐?

    • @sooraj9824
      @sooraj9824 3 ปีที่แล้ว +1

      it should last three years, get your facts straight man, by three years he means the life of the battery

    • @Soulz_Samurai
      @Soulz_Samurai 3 ปีที่แล้ว +7

      @@sooraj9824 r/whoosh

    • @UtkarshDesigners
      @UtkarshDesigners 3 ปีที่แล้ว +1

      Customer care: Yes, just like your mum

  • @frieza2235
    @frieza2235 3 ปีที่แล้ว +313

    Arun: "Can I please talk to a person"
    Apple bot: Was that, can I take you on a date❤?
    😂

  • @theosoreos
    @theosoreos 3 ปีที่แล้ว +100

    as an introvert who dreads to talk on the phone, I would say that you're super brave for doing this. Mad respect!

    • @Dani-ln6sp
      @Dani-ln6sp 3 ปีที่แล้ว +2

      Haha yeah as a previous tech support we know when someone is super nervous and I always try to just be super calm and use we language so they never feel blame

    • @nikitosirussischausspreche2966
      @nikitosirussischausspreche2966 3 ปีที่แล้ว +3

      How do you live, if you can’t even talk to a piece of plastic? Like For example, when you're at the checkout

    • @F1ll1nTh3Blanks
      @F1ll1nTh3Blanks 3 ปีที่แล้ว +2

      @@nikitosirussischausspreche2966 We don't. Also self checkout and ordering online. You love to see it. XD

    • @MisterRay15
      @MisterRay15 3 ปีที่แล้ว +2

      As the guy who's often on the other side of that phone call (I work in customer service), there's nothing to be nervous about bro, we hear a whole lot of shit every day, the best type of customer is one who's respectful and speaks only when necessary, and the occasional compliment or thanks is always appreciated. Next time you're on the phone with tech support, try adding one more line you usually won't say, it builds confidence.

    • @nikitosirussischausspreche2966
      @nikitosirussischausspreche2966 3 ปีที่แล้ว +1

      @Im_Quartz Dude.
      I don’t care.

  • @AuranDerg
    @AuranDerg ปีที่แล้ว +22

    thankfully ive had a better experience with apple customer support, they were really nice and got right to the point in helping me fix an incorrect warranty date

  • @akhilmt9731
    @akhilmt9731 3 ปีที่แล้ว +68

    It's astonishing that blackberry still has customer service

  • @JonesJames
    @JonesJames 3 ปีที่แล้ว +223

    This topic is unique . And this topic is important

    • @imdru69
      @imdru69 3 ปีที่แล้ว +1

      Yep ♥️

    • @WadivoYT
      @WadivoYT 3 ปีที่แล้ว +4

      Sad to see Samsung's support was bad
      Or worst

    • @harleyss
      @harleyss 3 ปีที่แล้ว +7

      @@WadivoYT kinda seemed biased that apple got 3 stars, even though they didn't solve the issue and they took longer than samsung

    • @WadivoYT
      @WadivoYT 3 ปีที่แล้ว +2

      @@harleyss you are right. I prefer samsung more but samsung should have a better customer support
      Even if we think most of us dont use customer support

    • @braders5192
      @braders5192 3 ปีที่แล้ว +1

      @@harleyss to be fair, Apple didn't hang up on Arun like Samsung did.

  • @khairunshazwin2503
    @khairunshazwin2503 3 ปีที่แล้ว +671

    The part where the guy in Apple customer service said "say that again?" has me wheezing.

    • @FadeAwayClips.
      @FadeAwayClips. 3 ปีที่แล้ว +2

      @@Pinñedbymrwhosetheboss-t6n no let’s just get this done right here

    • @masaya-kung
      @masaya-kung 3 ปีที่แล้ว

      @Cat i subbed to u

    • @drownindesigner
      @drownindesigner 3 ปีที่แล้ว +1

      say that again?

    • @youku3dcode144
      @youku3dcode144 3 ปีที่แล้ว

      Hah HUAWEI won 😎✌

    • @GimOA
      @GimOA 3 ปีที่แล้ว

      @@drownindesigner Say Goodbye! **gun clacks**

  • @grae_sea
    @grae_sea 2 ปีที่แล้ว +2

    6:22 NOT THE TWICE MUSIC LMFAO

  • @Shaihan
    @Shaihan 3 ปีที่แล้ว +381

    "I'm never gonna say goodbye"
    "Say that again?"
    I'm dead 😂

    • @yayayayya4731
      @yayayayya4731 3 ปีที่แล้ว +3

      @@kaif__rizwan this is not a rickroll unfortunately

    • @AwesomeTheAsim
      @AwesomeTheAsim 3 ปีที่แล้ว +1

      I laughed so hard

    • @spinx1483
      @spinx1483 3 ปีที่แล้ว +2

      Same🤣

    • @Shaihan
      @Shaihan 3 ปีที่แล้ว +6

      I think that guy knew he got rick rolled lmao

  • @okrevichan
    @okrevichan 3 ปีที่แล้ว +820

    "YOUR BATTTERY NEEDS TO BE RE-CHERGEDD"
    Lol

  • @giltyakhtar
    @giltyakhtar 3 ปีที่แล้ว +599

    "What's your name?"
    "Ash"
    "Do you want to be the very best?"

    • @JB-uq9fn
      @JB-uq9fn 3 ปีที่แล้ว +5

      Underrated Lmao

    • @Fatma9569
      @Fatma9569 3 ปีที่แล้ว +1

      100th like

    • @SRI_IRS
      @SRI_IRS 3 ปีที่แล้ว +5

      Like no one ever was

    • @androidgamerz4770
      @androidgamerz4770 3 ปีที่แล้ว

      150th like

    • @AllTime-
      @AllTime- 3 ปีที่แล้ว +1

      Like no one ever was?
      Do you want to catch them as your real test? Do you want to train them as your cause?

  • @ravithegamer8009
    @ravithegamer8009 ปีที่แล้ว +2

    Never gonna say good bye though 🤣🤣🤣....that made me repeat and listen again and again 😂

  • @mallowbleu8289
    @mallowbleu8289 3 ปีที่แล้ว +298

    Did oppo just used Twice's alcohol-free as an on hold tone 😂

    • @ttga
      @ttga 3 ปีที่แล้ว +8

      Hahaha I noticed that too

    • @lexic5928
      @lexic5928 3 ปีที่แล้ว +8

      ikkkk i was like
      that’s familiar……
      alsoooo
      jAy wHy pEe

    • @Acidbiscuits_এ
      @Acidbiscuits_এ 3 ปีที่แล้ว +2

      Hello co-once!

    • @syubrkive
      @syubrkive 3 ปีที่แล้ว +1

      i noticed it

    • @Nostalgic_Lewis
      @Nostalgic_Lewis 3 ปีที่แล้ว

      That’s what I was thinking😂

  • @leiya107
    @leiya107 3 ปีที่แล้ว +366

    I think the Samsung one hung up because, despite the "thank you for calling" music thing, I think the other side can actually still hear you saying all those things -- some customer service departments can do that, so as soon as they realised it was essentially a prank, they hung up.

    • @erickmazariegos5778
      @erickmazariegos5778 3 ปีที่แล้ว +13

      THIS 👆🏻‼

    • @razinkeelath
      @razinkeelath 3 ปีที่แล้ว +23

      He should have atleast mute his mic while saying to the video

    • @Nightrnxre
      @Nightrnxre 3 ปีที่แล้ว +31

      If music is playing that means it’s legit but if it’s just silent then they can hear you

    • @JR-mk6ow
      @JR-mk6ow 3 ปีที่แล้ว +3

      This needs to be higher

    • @mikeoloughlin5252
      @mikeoloughlin5252 3 ปีที่แล้ว +8

      Well shit usually when I'm on hold i go to the bathroom and sometimes Hum the music that plays

  • @Harshit-co5bd
    @Harshit-co5bd 3 ปีที่แล้ว +1305

    Everyone's gangsta until Rick Astley makes his appearance

    • @Harshit-co5bd
      @Harshit-co5bd 3 ปีที่แล้ว +3

      @:awesome: 🌺🌻 lmao

    • @Hyui205
      @Hyui205 3 ปีที่แล้ว +4

      With Twice's song

    • @harshit7031
      @harshit7031 3 ปีที่แล้ว +3

      Bro we share the same name

    • @Harshit-co5bd
      @Harshit-co5bd 3 ปีที่แล้ว +4

      @@harshit7031 lol

    • @pastaboiii3324
      @pastaboiii3324 3 ปีที่แล้ว +2

      I am prepared

  • @DaFunPlayzYT
    @DaFunPlayzYT ปีที่แล้ว +1

    Bro rickrolled them and they didnt realise lol

  • @friijolesLIVE
    @friijolesLIVE 3 ปีที่แล้ว +179

    "Have you watched lots of videos on the phone?"
    I am the videos.

  • @NamaTiti
    @NamaTiti 3 ปีที่แล้ว +1833

    Having called Apple in the past, they usually were on top of things and were able to fix most of my problems within a fairly quick amount of time. But I’m also in the US and have no idea how that would differ between countries.

    • @CelestisForgeUK
      @CelestisForgeUK 3 ปีที่แล้ว +98

      That was strange, indeed. Of course not saying anomalies can’t happen, but I was never left disappointed whenever I needed help from Apple in the UK. In fact, that phone call in this video was… embarrassing.

    • @fakhrianuar9264
      @fakhrianuar9264 3 ปีที่แล้ว +35

      Tbh I never saw any apple center at my place in Malaysia. Just shop selling phone but not the center

    • @fan_of_swfan_of_sw3804
      @fan_of_swfan_of_sw3804 3 ปีที่แล้ว +24

      No. Apple service one of the worst ever.

    • @Utd_YT
      @Utd_YT 3 ปีที่แล้ว +22

      Well Apple's service is TERRIBLE here in Singapore

    • @rogelioayus
      @rogelioayus 3 ปีที่แล้ว +16

      Honestly, not every call center of Apple or any company is the same. You can’t expect to have the same people you talking, or the same place that they occur, so it’s base on where you live.

  • @eclp2728
    @eclp2728 3 ปีที่แล้ว +364

    Rickroll: *exists*
    Arun: Puts a rickroll in all of his recent videos

    • @Memories_broken_
      @Memories_broken_ 3 ปีที่แล้ว +11

      He will never give Rickroll up,nor will he let it down

    • @Markdark05
      @Markdark05 3 ปีที่แล้ว +4

      Rick astley will never give These videos up

    • @gaebolglancer
      @gaebolglancer 3 ปีที่แล้ว +1

      There is a video in this rickroll. We got video-ed again

  • @isabellkrenz3467
    @isabellkrenz3467 2 ปีที่แล้ว +1

    No way oppos waiting music is alcohol free by twice 😭💗

  • @Illuwaela101
    @Illuwaela101 3 ปีที่แล้ว +84

    Cute for oppo to put alcohol-free for the hold music, glad Arun is enjoying it

    • @aaronjames8639
      @aaronjames8639 3 ปีที่แล้ว +4

      Me: *holding candy bong z intensifies

    • @swagatadas2143
      @swagatadas2143 3 ปีที่แล้ว +2

      th-cam.com/video/U79sEXSEb0I/w-d-xo.html

    • @Sarcastic_darkstar
      @Sarcastic_darkstar 3 ปีที่แล้ว +1

      Wow. I just got shivers. So oppo is using twices song 😍😍😍

    • @iWiro
      @iWiro 3 ปีที่แล้ว +3

      Yeah kudos to oppo for that!

  • @aytacofx
    @aytacofx 3 ปีที่แล้ว +315

    I swear this man finds every way possible to rickroll his audience

    • @_haru_na
      @_haru_na 3 ปีที่แล้ว +12

      And I'm not even mad about it 😂

    • @Hackerv-yj9ng
      @Hackerv-yj9ng 3 ปีที่แล้ว

      @@_haru_na same 😂

    • @gauraavthakurr
      @gauraavthakurr 3 ปีที่แล้ว

      What is rickroll? I searched but I'm still not sure.

    • @gokulpayyanur1839
      @gokulpayyanur1839 3 ปีที่แล้ว +2

      @@gauraavthakurr It is a music video, and people show that when they say they will show something else

    • @_haru_na
      @_haru_na 3 ปีที่แล้ว +2

      @@gauraavthakurr if i remember correctly, the legends say he's never gonna give you up

  • @faiyadomer9944
    @faiyadomer9944 3 ปีที่แล้ว +57

    "How are u closed
    It's 12 on a Tuesday"
    Is the most iconic quote I've ever heard on a tech video so far.

  • @SirensOfNC
    @SirensOfNC ปีที่แล้ว +1

    9:26 was that.. an Eye Pad! 😭

  • @Wxkd101
    @Wxkd101 3 ปีที่แล้ว +500

    Samsung must've ended the call because they found out you're calling them from an apple phone XD

    • @JyotiSharma_36
      @JyotiSharma_36 3 ปีที่แล้ว +4

      Lol

    • @bear2507
      @bear2507 3 ปีที่แล้ว +29

      I know this is a joke but Samsung support is terrible. I had an issue with my Tab S7 and they kept hanging up on me.

    • @Wxkd101
      @Wxkd101 3 ปีที่แล้ว +10

      @@bear2507 me too i had a j8 and it was really a nice phone but after some time touch didnt work and i called the support and they literally told us to get a new phone

    • @Mrkingskelly
      @Mrkingskelly 3 ปีที่แล้ว +1

      Does any body know who sans is

    • @johnpaulonyeama9931
      @johnpaulonyeama9931 3 ปีที่แล้ว +2

      @@Wxkd101 wait so they do have issues with Thier touch screen as time goes on I knew it

  • @Ryuu44
    @Ryuu44 3 ปีที่แล้ว +396

    This would be an intetedting experiment if you would present them with a real problem. Your question was so absurd that I can't blame some of them for not getting it at all.

  • @aaryandabra01
    @aaryandabra01 3 ปีที่แล้ว +236

    “They said my phone is going to last three years”
    “Yes”

  • @trexxx_.
    @trexxx_. 2 ปีที่แล้ว +5

    did anyone notice that that is stanley from the office in the background 8:10

  • @opgameraseem5525
    @opgameraseem5525 3 ปีที่แล้ว +352

    ARUN: * Is about to rickroll a guy*
    AD: allow me to introduce myself

    • @RaikiriHades
      @RaikiriHades 3 ปีที่แล้ว +21

      me: laughs in youtube vanced

    • @nohtso
      @nohtso 3 ปีที่แล้ว +7

      Me:Laughs in Newpipe

    • @thepainter3575
      @thepainter3575 3 ปีที่แล้ว +4

      Me: laugh's is YT Premium

    • @sorrynoob_2062
      @sorrynoob_2062 3 ปีที่แล้ว +4

      Me: laughs with ads

    • @BK-rh1lj
      @BK-rh1lj 3 ปีที่แล้ว +4

      me : laughed to those who pays for premium which you could use to donate to help others.

  • @-Akshay-
    @-Akshay- 3 ปีที่แล้ว +82

    This test depends more on the representatives rather than the companies.

    • @botherevil2492
      @botherevil2492 3 ปีที่แล้ว +5

      google has the worst customer service believe it !!
      my pixel phone was having some issues and I called them they Never answered the call even the email which the customer service gave me is of no use from that day I swear I will never ever again buy google products even Xiaomi has better service then them F you google .

    • @ajisha8925
      @ajisha8925 3 ปีที่แล้ว

      exactly

    • @nazmulfahad3044
      @nazmulfahad3044 3 ปีที่แล้ว +2

      @@botherevil2492 Pixel is not even Google's priority number thousand. It's a product technically still on experimenting phase. Google tried, initially was successful like first few generations of pixel because people were willing to pay premium for added features. Since Google's advantages relied on software others coped up very quickly.

    • @idl1228
      @idl1228 3 ปีที่แล้ว +5

      But it's the company's responsibility to train their representatives for even small issues like this. I used to work in customer service also.

  • @dasherfcb
    @dasherfcb 3 ปีที่แล้ว +278

    "They just ended the call on me"
    Every interview I've ever given.

    • @Ja3zvp
      @Ja3zvp 3 ปีที่แล้ว +4

      7809th

    • @callistoarmy5576
      @callistoarmy5576 3 ปีที่แล้ว +2

      Hello guys ❤️ because I'm not famous like other singers that's why no one see my music videos. Pls see once and then decide 🔥...

    • @Shawteeee
      @Shawteeee 3 ปีที่แล้ว +1

      @@callistoarmy5576 wot-

    • @renofumi28
      @renofumi28 3 ปีที่แล้ว +2

      @@callistoarmy5576 go sleep, stupid.

    • @Hyun_hypper
      @Hyun_hypper 3 ปีที่แล้ว

      Lol

  • @dekion261
    @dekion261 2 ปีที่แล้ว +1

    i cannot talk about phone csr issues, but carrier... t-mobile is the absolute worst right behind Boost. Boost was better, but still crap, until they were sold. now Boost is the worst experiece i have had. Both companies have made all your experiences on this video seem a lovely walk in the park on a nice sunny day.

  • @SoulSeeker20
    @SoulSeeker20 3 ปีที่แล้ว +90

    Arun: *gets Blackberry IMEI*
    Blackberry: "I didn't think you'd make it this far... Goodbye."

  • @g0ldy847
    @g0ldy847 3 ปีที่แล้ว +340

    Is the phone not running around and deserting me
    The biggest Rick Roll ever.

    • @HanmaHeiro
      @HanmaHeiro 3 ปีที่แล้ว +4

      Wait, no one said that in the calls. Or did I miss it?

    • @g0ldy847
      @g0ldy847 3 ปีที่แล้ว +4

      @@HanmaHeiro Arun said it

    • @kahleelhavefunlearning
      @kahleelhavefunlearning 3 ปีที่แล้ว +3

      Lol😂🤣😂🤣😂

    • @g0ldy847
      @g0ldy847 3 ปีที่แล้ว +7

      @@kahleelhavefunlearning I’ve got another one
      Everyone was so gangsta until Rick Astley said goodbye 🤣🤣🤣

    • @IshaSharma11
      @IshaSharma11 3 ปีที่แล้ว +2

      😅😂

  • @jaimiearcher3703
    @jaimiearcher3703 3 ปีที่แล้ว +520

    The amount of "Rick Astley - "Never Gonna Give You Up" references this guy puts in his videos is outstanding!

    • @erickmazariegos5778
      @erickmazariegos5778 3 ปีที่แล้ว +15

      A rickroll reference would be... outstanding

    • @DohiMissed344
      @DohiMissed344 3 ปีที่แล้ว +11

      the phone was running around and deserting me

    • @potatonugget6962
      @potatonugget6962 3 ปีที่แล้ว +12

      We're no strangers to love
      You know the rules and so do I
      A full commitment's what I'm thinking of
      You wouldn't get this from any other guy
      I just wanna tell you how I'm feeling
      Gotta make you understand
      Never gonna give you up
      Never gonna let you down
      Never gonna run around and desert you
      Never gonna make you cry
      Never gonna say goodbye
      Never gonna tell a lie and hurt you
      We've known each other for so long
      Your heart's been aching but you're too shy to say it
      Inside we both know what's been going on
      We know the game and we're gonna play it
      And if you ask me how I'm feeling
      Don't tell me you're too blind to see
      Never gonna give you up
      Never gonna let you down
      Never gonna run around and desert you
      Never gonna make you cry
      Never gonna say goodbye
      Never gonna tell a lie and hurt you
      Never gonna give you up
      Never gonna let you down
      Never gonna run around and desert you
      Never gonna make you cry
      Never gonna say goodbye
      Never gonna tell a lie and hurt you
      Never gonna give, never gonna give
      (Give you up)
      (Ooh) Never gonna give, never gonna give
      (Give you up)
      We've known each other for so long
      Your heart's been aching but you're too shy to say it
      Inside we both know what's been going on
      We know the game and we're gonna play it
      I just wanna tell you how I'm feeling
      Gotta make you understand
      Never gonna give you up
      Never gonna let you down
      Never gonna run around and desert you
      Never gonna make you cry
      Never gonna say goodbye
      Never gonna tell a lie and hurt you
      Never gonna give you up
      Never gonna let you down
      Never gonna run around and desert you
      Never gonna make you cry
      Never gonna say goodbye
      Never gonna tell a lie and hurt you
      Never gonna give you up
      Never gonna let you down
      Never gonna run around and desert you
      Never gonna make you cry.

    • @radhikasingh2724
      @radhikasingh2724 3 ปีที่แล้ว

      @@potatonugget6962 noo

    • @anonymousdudet6489
      @anonymousdudet6489 3 ปีที่แล้ว

      @@potatonugget6962 dang

  • @SohamMitra_Riju_97
    @SohamMitra_Riju_97 2 ปีที่แล้ว

    Great move on using Pokemon Ruby/Sapphire/Emerald Battle vs Rival music on the part where you're dealing with Xiaomi .. !
    And also name Ash and battle won musics .. remarkable

  • @HarryNicNicholas
    @HarryNicNicholas 3 ปีที่แล้ว +697

    if a company has a robot that says "we are experiencing an unusal level of calls" EVERY time you call them, it's NOT an UNUSUAL level of calls. citizens advice used to be great, now you get a robot that introduces you to other robots that eventually bring you back to the robot who answered the phone.
    employ some people.

    • @lenny0912
      @lenny0912 3 ปีที่แล้ว +3

      99999999999900000000000o0o0900000000000

    • @DarkFox2071
      @DarkFox2071 3 ปีที่แล้ว +1

      If you are referring to Citizens Bank N.A they broke contract with over 6 outsourcing companies at the beginning of the pandemic in March of 2020. That's why their customer service sucks now. Reason is because they just did not wanted to allow people to work from home with banking information. Even though Capital One or Bank of America had no issues. If you are a customer with them I'd suggest switching
      I know used to work with them as a manager in customer service for retail.

    • @planetphatness
      @planetphatness 3 ปีที่แล้ว

      It's especially maddening when the bot says "your call is important to us" while you get endless redirects and eventually disconnected after 10 minutes.

    • @michaelhoogendoorn3179
      @michaelhoogendoorn3179 3 ปีที่แล้ว +4

      I HATE that machine response. Unusual amount of calls 24/7 year round equals very normal volume and you should hire someone to answer the phone maybe?

    • @Fireberries
      @Fireberries 3 ปีที่แล้ว

      @@DarkFox2071 They were referring to the Citizens Advice bureau in England who are supposed to help people with all sorts of issues like legal advice and debt and benefits etc It's been bad for years

  • @sumeetkulkarni7641
    @sumeetkulkarni7641 3 ปีที่แล้ว +132

    "I am never gonna say good bye" He couldn't control his laughter😂 (even I couldn't)

    • @zacharytang3840
      @zacharytang3840 3 ปีที่แล้ว +7

      @@kaif__rizwan stop advertising your channel

    • @yayayayya4731
      @yayayayya4731 3 ปีที่แล้ว +1

      @@kaif__rizwan this is not a rickroll unfortunately guys

  • @SheepDroid
    @SheepDroid 3 ปีที่แล้ว +275

    Apple: Which apple device do you have?
    Arun: It's a passionfruit.

  • @MarkNoelMoleño
    @MarkNoelMoleño 11 หลายเดือนก่อน

    I can tell by the accent that Xiaomi CSR is a Filipina. So proud that she was featured on your test and passed!