The lack of empathy at companies like this is astounding. So many people have one real question "how do i connect the printer to my network". The rest typically are steps we can muddle through. D
Folk read this!! In order to connect to wireless you need to download the HP smart app, then on the printer you need to hold down the wireless button and the cancel button (X button) at the same time until the power light starts flashing!! This is how you put the printer into wireless set up mode and allows your computer or phone to find the printer and connect it to wireless. This completely useless video (showing you how to plug it in and load paper….) does not tell you this. Without doing this you will not be able to connect the printer to wireless. Hope this helps!!
Hi Stephanie, thanks for contacting HP Global Social Media Support! Thanks for sharing the steps that helped you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
+Blue Knew thanks for reaching out! I understand that you are experiencing an issue in setting up your printer. I'll do my best to assist you. - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it? - Are you receiving any error message? - May I know whether the wireless light on your printer is blinking or steady? Let us know.
Blue Knew me too , windows keeps saying , we’re sorry, we could not find a printer to set up. Make sure your computer is on the same wifi network as the printer !!!
@@marieolding3223 Thank you. because of your comment I was able to connect. I still don't know how to check if the printer is on the same wifi but when I moved the printer to another room, closer to the wifi box it finally connected!
After reading these comments, I feel relieved that I wasn't the only one having trouble. I will be returning this tomorrow. Trying to install this on my computer had me screaming and wanting to punch holes in my wall.
I was going to return mine as well until I noticed the return opportunity ends at 14 days. So I guess I'll limp along with this TOY for about a year with the constant help of the HP print and scan doctor, which is basically a trouble shooting app that I find myself using constantly. Next printer HP will not be a purchase candidate.
Daniel A 1 second ago Sorry but I don't get all those "great reviews" from buyers on Amazon I just bought this printer which I didn't realize it's 5 or 6 years old model and I was not able to connect it wi fi with the HP smart app and not even with the ethernet cable, on my new Chromebook, or Pixel 6 pro or my new Kindle fire tab. I don't know what do they smoke, but I want some!
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3zajo2D Binu_HP Social Media Tech Support
This printer is honestly such a nightmare. I have been trying for DAYS in every way imaginable to connect this damn printer to the network and nothing is working.
I’ve tried with both my Asus laptop (Windows 10) and my iPhone, nothing. I’ve tried it wireless and with a usb cord, nothing. I’ve printed 20 fucking pages of instruction that is outdated and in no way helpful. Keeps saying “printer status unknown” and “printer offline”. I’m over it.
Hi I got this exact printer and it works perfect with normal printing paper, however I wanted to know if it can take thicker paper ? I’ve been trying to figure out if it takes different types, but I’m not sure.
Installation was so easy to my Mac computer, just needed to download the app so I can access the WiFi and settings. Perfect to work from home for the unfinished tasks at the office (solo time), efficient, cute, modern and minimalist. Love it! 🥰 ❤️
Do you work for HP? This post seems like a carefully worded marketing message rather than an actual response to a printer that is hardly more than a doorstop.
+Ron Gardner Yes. This printer supports scan to email feature. Please refer 'How do I scan to email?' from these documents to get the steps: How to Scan (Windows): bit.ly/2vjIIa8 or How to Scan (Mac): bit.ly/2v9QKSE
What is the secret to getting those ink cartridges to stay in the machine? I've got them oriented the way shown in the video. I push up like the model does, and they don't click into place. They stay floppy. I feel like I"m going to break the machine getting those things into place!
Everyone seems to have installation problems with this series of printer. Plus me. I'll get it sometime. Just need to stop producing this one and go back to the drawing board.
+Jesse Foulk - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it? - Are you receiving any error message?
+Rocket08 Blank Use your HP printer and word processing apps or pre-formatted templates to print address, shipping, CD/DVD, and other types of labels: bit.ly/3qtIl4k
Parts of 3 days trying to set this up with no support to be found from hp, unless a payment was made to them. No cord, no set up disc as promised in the box. Finally had to contact geek squad who said there was a problem with website (in turn driver download) and when you print DO NOT select the actually printer, but the driver instead. App never end up finding the printer, so don't use that. The machine prints fine, but will be returned on principal for awful customer service, which was something I ignored on tons of reviews and shouldn't have.
I'm having issues with it cutting the top part of the image I print off when printing from my phone. I'd usually just adjust the printing parameters but I cant find them anywhere in the settings on the phone. I just need to print a few shipping labels but i cant ship anything with even the smallest bit cut off. Advice?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is slow. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3fuUbIF Binu-HP Social Media Tech Support
Thanks for the reply. Update your smartphone to the latest version and check if it helps. Also, try updating the printer firmware to the latest version as mentioned here: bit.ly/3EHo7fp Binu-HP Social Media Tech Support
Hi Oigres, thanks for contacting! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? Let me know! Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Regards, HP Support
After several attempts to connect to my new wifi and almost giving up, this was the link that saved me throwing the printer out the window!! Hope it helps anyone struggling support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/11262035/document/c05049179
@@HPSupport I'm sorry to say it was short lived because once I then tried to set the printer up to my mobile phone it has done something to the laptop connection.....I have spent 2 hours overall (not to mention the hours spent on other occasions) this morning trying to sort it. I have given up again. I should have just left it set to my laptop and all would've been well 😥
+theguyver13 I believe you can use HP Smart App on your phone to connect the printer to a wireless network, please try these steps: 1.) Remove HP Smart App from your Phone, if its installed. 2.) Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds. 3.) Download and install HP Smart App on your Phone from here: support.hp.com/au-en/document/c03561640 4.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network. Let me know how it goes.
Trying to set up and android phone, I have the app, just keeps searching for the printer, the printer blue light on the wireless icon on the printer keeps blinking, what is next?
+Khayrah Steward - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it? - Are you receiving any error message? - May I know whether the wireless light on your printer is blinking or steady?
+maria bernal thanks for reaching out! I understand that you are experiencing an issue with an ink cartridge on your printer. I'll do my best to assist you. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8 Let us know how it goes.
I've spent hours upon hours trying to figure this out. Reading everything and watching useless videos like this one. I could just scream, and I have. Wish I could return it.
For some reason I have gotten as far as to down load the smart app and now I can’t figure out the “password “ to connect to the printer . I have looked everywhere
+Mckenzie Donovan I believe you are trying to connect to the wi-fi direct network of the printer and it's asking for the wi-fi direct password. Try 12345678.
+Hector Colon thanks for reaching out! I understand that you are experiencing an issue with your printer as it did not come with a CD. I'll do my best to assist you. No issues at all if it does not come with a CD. You can install the latest drivers for your printer from here: hp.care/2tR5F03 Let us know how it goes.
+Robert bill Mac - May I know to which device you are trying to connect your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connecting to computer may I know the operating system installed on it?
+jon joe I believe you can use HP Smart App on your phone to connect the printer to a wireless network, please try these steps: 1.) Remove HP Smart App from your Phone, if its installed. 2.) Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds. 3.) Download and install HP Smart App on your Phone from here: support.hp.com/au-en/document/c03561640 4.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
+ilsanbambi I believe you can use HP Smart App on your phone to connect the printer to a wireless network, please try these steps: 1.) Remove HP Smart App from your Phone, if its installed. 2.) Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds. 3.) Download and install HP Smart App on your Phone from here: support.hp.com/au-en/document/c03561640 4.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
Hi Ainsley, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu_HP Social Media Tech Support
+Pav Ddwal thanks for reaching out! I understand that you need to know about printing border less on your printer. I'll do my best to assist you. The Deskjet 3700 does not support borderless printing according to the specification in the document here. Furthermore, a bottom margin of at least 0.5" or 12.7 mm is required to properly feed the paper.
+ravk Please set up your HP printer for a USB cable connection as mentioned in steps in these documents to fix this issue: USB Printer Setup (Windows): bit.ly/2B0TrZz or USB Printer Setup (Mac): bit.ly/2AZSj8f
+Roman Lefkowitz To set up your HP printer on a wireless (Wi-Fi) network, restore the printer wireless settings to the factory defaults, install the print driver and software, and then set up the wireless connection. The complete instructions can be found in these documents: Wireless Printer Setup (Windows): hp.care/2oMBSBn or Wireless Printer Setup (Mac): hp.care/2p7ZC8h
+PattyMayoTV Fan thanks for reaching out! I understand that you need help in setting up your printer. I'll do my best to assist you. - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it? - Are you receiving any error message? - May I know whether the wireless light on your printer is blinking or steady? Let us know
I can't get this printer to connect to my computer, been trying for days to do this. This shouldn't be so damn hard. I set up my old HP printer in seconds, this thing is a nightmare. I'm fed up, this JUNK is going in the trash. CUSTOMER SERVICE WITH THESE INITIALED COMPANIES HAS GONE TO HELL.
@@HPSupport I did refer to this, did everything it showed to do, and nothing. I even went a bought a USB cable and hooked it up directly and still nothing. I done with this cheap crap, I have work to do and I'm way behind. Now I have to eat this thing and go buy another printer. Thanks for for nothing.
I’m sorry but this video wasn’t helpful I have tried for days to get it to connect to any device in my home and won’t I will be returning this is ridiculous
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu_HP Social Media Tech Support
just got mine in the mail from my amazon order and there is no cd and no USB cord. Pain in the ass. I shouldnt have to go buy a cord but I will because its better than going through the bull shit process of getting the cord thats supposed to be in the box.
+mds525700 I have checked and found that this printer is not shipped with USB cable and CD. You can also confirm this under the specification page: bit.ly/2vGHo1W
+Matthew Tatro - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it?
+Yesenia Gonzale Please perform the steps mentioned under these documents to fix this issue: Slow Printing (Windows 10): bitly.com/2SBRR45 or Slow Printing (Mac): hp.care/2oEwqlp
+SaltyHobo 69 After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2uDjvD2
+Louise Reads - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it? - Are you receiving any error message? - May I know whether the wireless light on your printer is blinking or steady? Please let us know.
HP, do something about this SHITTY ASS printer!!!!! I'm connected with a printer cable directly to my laptop and it still will not print. BUT IT LOVES TO PRINT OUT TONS OF USELESS INSTRUCTIONS, WASTING MY INK!!!!!
these hp printers are are true garbage and are used by design to continue being in your pocket. what an insult this hp corporate bs setup video! everyone know how to unpack and prepare a printer. never again hp!
Hi Alton, thanks for contacting! I understand that you need help in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: bit.ly/3uFxl6m Binu - Social Media Tech Support
The lack of empathy at companies like this is astounding. So many people have one real question "how do i connect the printer to my network". The rest typically are steps we can muddle through. D
seriously
I wish I could like this a thousand times.
True I have struggled with connecting it to the wifi for 5 days now
absolutely
Folk read this!! In order to connect to wireless you need to download the HP smart app, then on the printer you need to hold down the wireless button and the cancel button (X button) at the same time until the power light starts flashing!! This is how you put the printer into wireless set up mode and allows your computer or phone to find the printer and connect it to wireless. This completely useless video (showing you how to plug it in and load paper….) does not tell you this. Without doing this you will not be able to connect the printer to wireless. Hope this helps!!
Hi Stephanie, thanks for contacting HP Global Social Media Support!
Thanks for sharing the steps that helped you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
The installation was a nightmare... I wasn't able to get this to work. I finally had enough and I am returning this back to the store.
+Blue Knew thanks for reaching out!
I understand that you are experiencing an issue in setting up your printer.
I'll do my best to assist you.
- May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
- If connected to computer may I know the operating system installed on it?
- Are you receiving any error message?
- May I know whether the wireless light on your printer is blinking or steady?
Let us know.
Blue Knew me too , windows keeps saying , we’re sorry, we could not find a printer to set up.
Make sure your computer is on the same wifi network as the printer !!!
@@marieolding3223 me too !
@@marieolding3223 Thank you. because of your comment I was able to connect. I still don't know how to check if the printer is on the same wifi but when I moved the printer to another room, closer to the wifi box it finally connected!
After reading these comments, I feel relieved that I wasn't the only one having trouble. I will be returning this tomorrow. Trying to install this on my computer had me screaming and wanting to punch holes in my wall.
+Ginger Dean Please refer this document to setup your printer: bit.ly/2XZ9hxD
I was going to return mine as well until I noticed the return opportunity ends at 14 days. So I guess I'll limp along with this TOY for about a year with the constant help of the HP print and scan doctor, which is basically a trouble shooting app that I find myself using constantly. Next printer HP will not be a purchase candidate.
@@HPSupport Page can't be reached. Good try.
This video conveniently glosses over the only part I need help with
🔥landed🔥
+one man show man Please refer this document to setup your printer: bit.ly/2XZ9hxD
Daniel A
1 second ago
Sorry but I don't get all those "great reviews" from buyers on Amazon I just bought this printer which I didn't realize it's 5 or 6 years old model and I was not able to connect it wi fi with the HP smart app and not even with the ethernet cable, on my new Chromebook, or Pixel 6 pro or my new Kindle fire tab. I don't know what do they smoke, but I want some!
+Daniel A Please refer this document to setup your printer: bit.ly/2XZ9hxD
@@HPSupport Little bit too late, I send it back, but thank you for the fast month waiting for customer help!
Thankyou very much HP and Best buy are the best❤❤❤❤
+Fahim Imtiaz You're welcome.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need help in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3zajo2D
Binu_HP Social Media Tech Support
I'm 10 and it helped me
+Shakaya Phoenix I am glad to know that the video was useful to you.
I was and still is 10 when my parents got this.
Suprisingly, it worked!
+Demonic Angel Glad to know the video was helpful.
Demonic Angel I got it today as a Christmas gift
Great grammar
@@lilyj9559 same
This printer is honestly such a nightmare. I have been trying for DAYS in every way imaginable to connect this damn printer to the network and nothing is working.
I’ve tried with both my Asus laptop (Windows 10) and my iPhone, nothing. I’ve tried it wireless and with a usb cord, nothing. I’ve printed 20 fucking pages of instruction that is outdated and in no way helpful. Keeps saying “printer status unknown” and “printer offline”. I’m over it.
+Candice Danielle Please refer this document to connect your printer for wireless connection: bit.ly/2XZ9hxD
Thanks!
+Julia Lacafta I am glad to know that the video was very useful to you.
Impossible to set up this printer sigh cnt even return it it was a gift 😓
+Yonniel-Jay Tanice Please refer this document to setup your wireless printer: bit.ly/2XZ9hxD
Hi I got this exact printer and it works perfect with normal printing paper, however I wanted to know if it can take thicker paper ? I’ve been trying to figure out if it takes different types, but I’m not sure.
+Arts With Kiwi * Please refer 'Paper handling specifcation' under the specification page to know about the supported paper types: hp.care/2tUt6W5
Does it print 4x6 photo paper glossy
+Just Afnan Please refer 'Paper-handling specifications' under the specification page to know about supported papers: hp.care/2tUt6W5
Installation was so easy to my Mac computer, just needed to download the app so I can access the WiFi and settings. Perfect to work from home for the unfinished tasks at the office (solo time), efficient, cute, modern and minimalist. Love it! 🥰 ❤️
+Iluvsmyprincess I am glad to know that the video was very useful to you.
Do you work for HP? This post seems like a carefully worded marketing message rather than an actual response to a printer that is hardly more than a doorstop.
I was able to connect with this video-thanks👍💚
+Mary Woods I am glad to know that the video has helped you fix the issue.
Can we use it for t-shirt print ?
How do I connect the printer to the wifi
+Lowkeygenderless Please refer this document to setup your printer: bit.ly/2XZ9hxD
I came home to my wife in tears trying to set up this printer. I chose your video and it was done easily in 10 minutes. Thank you!!!
+Skye 22 Glad to know that the video has helped you fix the issue!!
Will this printer scan a document into my computer? so I can attach it as a .jpeg, etc. to an email?
+Ron Gardner Yes. This printer supports scan to email feature. Please refer 'How do I scan to email?' from these documents to get the steps: How to Scan (Windows): bit.ly/2vjIIa8 or How to Scan (Mac): bit.ly/2v9QKSE
What is the secret to getting those ink cartridges to stay in the machine? I've got them oriented the way shown in the video. I push up like the model does, and they don't click into place. They stay floppy. I feel like I"m going to break the machine getting those things into place!
+mindhorizon Please refer to the instructions mentioned under this document to fix this issue: bitly.com/2NPM0HU
Everyone seems to have installation problems with this series of printer. Plus me. I'll get it sometime. Just need to stop producing this one and go back to the drawing board.
+Jesse Foulk - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
- If connected to computer may I know the operating system installed on it?
- Are you receiving any error message?
Can I use this to print shipping labels
Please help
Thank you
+Rocket08 Blank Use your HP printer and word processing apps or pre-formatted templates to print address, shipping, CD/DVD, and other types of labels: bit.ly/3qtIl4k
@@HPSupport thank you for responding 💗
Does it have borderless printing
+Just Afnan This printer does not support borderless printing.
can I use transfer paper with this printer?
+meagan nguyen Please refer 'Paper-handling specifications' from the specification page to know about the supported paper: hp.care/2tUt6W5
Can you please tell me which size of paper i need for it.
+Kaushal Kaim Please refer 'Paper handling' under the specification page to know about supported paper sizes: bit.ly/37Uf0t6
Parts of 3 days trying to set this up with no support to be found from hp, unless a payment was made to them. No cord, no set up disc as promised in the box. Finally had to contact geek squad who said there was a problem with website (in turn driver download) and when you print DO NOT select the actually printer, but the driver instead. App never end up finding the printer, so don't use that. The machine prints fine, but will be returned on principal for awful customer service, which was something I ignored on tons of reviews and shouldn't have.
+Michael Schuster Please refer this document to setup your printer: bit.ly/2XZ9hxD
@@HPSupport PAGE CAN'T BE REACHED! ARE YOU KIDDING ME???
I'm having issues with it cutting the top part of the image I print off when printing from my phone. I'd usually just adjust the printing parameters but I cant find them anywhere in the settings on the phone. I just need to print a few shipping labels but i cant ship anything with even the smallest bit cut off. Advice?
+Daniel Munoz Please refer this document to know about printing labels: hp.care/2uT0ui2
How can you speed the printing up
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with your printer as it is slow.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3fuUbIF
Binu-HP Social Media Tech Support
@@HPSupport but I use my phone for this printer. So I have to get on laptop?
Thanks for the reply.
Update your smartphone to the latest version and check if it helps. Also, try updating the printer firmware to the latest
version as mentioned here: bit.ly/3EHo7fp
Binu-HP Social Media Tech Support
Can i put multiple pages in at once
+EVAN K.Y.S Yes. You can print multiple pages at once on this printer.
how do you even print an alignment on the hp smart app ??
+sophia leonardo Please refer this document to setup your printer: bit.ly/2XZ9hxD
How I can switch the size of the paper from letter size to office size (8.1/2"x 14" to get a print?
+Raul ROJAS B Please refer this document to know about changing paper sizes: bit.ly/3n62Y5c
How to adjust color
Hi Oigres, thanks for contacting!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
Let me know!
Binu - Social Media Tech Support
Does anyone know if there is a link to set it up with a usb cable and not wifi?
+Amber Watkins You ca setup your printer for USB connection as mentioned here: hp.care/2tDwpka
This days nothing about how to get it to connect to my wifi. I tried to hold down the two buttons at once. No good. Help
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3uFxl6m
Regards,
HP Support
After several attempts to connect to my new wifi and almost giving up, this was the link that saved me throwing the printer out the window!! Hope it helps anyone struggling support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/11262035/document/c05049179
+Gillian Davenport I am glad to know that the steps in the document has fixed your issue.
@@HPSupport I'm sorry to say it was short lived because once I then tried to set the printer up to my mobile phone it has done something to the laptop connection.....I have spent 2 hours overall (not to mention the hours spent on other occasions) this morning trying to sort it. I have given up again. I should have just left it set to my laptop and all would've been well 😥
@@xGillx1x I dont know how it happened but whatever link that was FINALLY found my laptop. So thank you 🙏very much!
This video doesn't show how it connects to the Wi-Fi
+theguyver13 I believe you can use HP Smart App on your phone to connect the printer to a wireless network, please try these steps:
1.) Remove HP Smart App from your Phone, if its installed.
2.) Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
3.) Download and install HP Smart App on your Phone from here: support.hp.com/au-en/document/c03561640
4.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
Let me know how it goes.
@@HPSupport It went awful. Installing this printer is the most NOT user-friendly process ever
I don't have the usb cable. Is it normal
+nada mirai This printer is not shipped with a cable. You need to purchase it separately.
Trying to set up and android phone, I have the app, just keeps searching for the printer, the printer blue light on the wireless icon on the printer keeps blinking, what is next?
+Metro Trujillo Please refer this document to setup your printer: bit.ly/2XZ9hxD
my printer did not come with a usb cord how do i set it up without one
+Khayrah Steward - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
- If connected to computer may I know the operating system installed on it?
- Are you receiving any error message?
- May I know whether the wireless light on your printer is blinking or steady?
Please helpppppp!? Just change the ink but there has a error 08A265
+maria bernal thanks for reaching out!
I understand that you are experiencing an issue with an ink cartridge on your printer.
I'll do my best to assist you.
After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8
Let us know how it goes.
Can I just connect this printer to my laptop via a usb cable for setup?
+pcmcguire18504 Yes. You can setup your printer via USB connection.
Have you Figured out how to do it?
I've spent hours upon hours trying to figure this out. Reading everything and watching useless videos like this one. I could just scream, and I have. Wish I could return it.
+Linda Chappo Please refer this document to setup your printer: bit.ly/2XZ9hxD
My ink cartridges wont go to middle
+Tiffany Turpin Please refer this document to know about inserting ink cartridges on your printer: bit.ly/3v5w1eb
It’s so hard to install the cartridges 😓
+Jocelyne Castro Please refer this document to know about installing ink cartridges: hp.care/2uJjuQ3
For some reason I have gotten as far as to down load the smart app and now I can’t figure out the “password “ to connect to the printer . I have looked everywhere
+Mckenzie Donovan I believe you are trying to connect to the wi-fi direct network of the printer and it's asking for the wi-fi direct password.
Try 12345678.
Is this compatible with Chrome OS?
+J Johnson You can find the compatible operating system for your unit under system requirements in this document: bit.ly/2IblEwU
mine didnt come with a cd
+Hector Colon thanks for reaching out!
I understand that you are experiencing an issue with your printer as it did not come with a CD.
I'll do my best to assist you.
No issues at all if it does not come with a CD. You can install the latest drivers for your printer from here:
hp.care/2tR5F03
Let us know how it goes.
This 👏 is 👏 so 👏 frustrating 👏 🙂
+࿙ʙʀʏ࿚ Please refer this document to know about setting up your printer: bit.ly/2XZ9hxD
If only it worked in the manner the video shows Can't connect to the internet taking it back to the store for a rebate
+Robert bill Mac - May I know to which device you are trying to connect your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connecting to computer may I know the operating system installed on it?
Hiw to connect to online though
+jon joe I believe you can use HP Smart App on your phone to connect the printer to a wireless network, please try these steps:
1.) Remove HP Smart App from your Phone, if its installed.
2.) Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
3.) Download and install HP Smart App on your Phone from here: support.hp.com/au-en/document/c03561640
4.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
Thanks it was really helpful
+The Grand Tech Prix I am glad to know that the video was useful to you.
how tf do i connect to the printer wifi
+ilsanbambi I believe you can use HP Smart App on your phone to connect the printer to a wireless network, please try these steps:
1.) Remove HP Smart App from your Phone, if its installed.
2.) Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.
3.) Download and install HP Smart App on your Phone from here: support.hp.com/au-en/document/c03561640
4.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
HP Support thanks
+ilsanbambi Thanks for the reply. May I confirm that your issue is resolved?
HP Support yes, it's working
It did not work for me.
THIS DOES NOT HELP WITH CONNECTING THE PRINTER TO WIFI
Hi Ainsley, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3uFxl6m
Binu_HP Social Media Tech Support
How do I get it to print borderless??
+Pav Ddwal thanks for reaching out!
I understand that you need to know about printing border less on your printer.
I'll do my best to assist you.
The Deskjet 3700 does not support borderless printing according to the specification in the document here. Furthermore, a bottom margin of at least 0.5" or 12.7 mm is required to properly feed the paper.
My new HP Deskjet 3638 all in one printer can't connect to a laptop using USB cable. I don't have a wireless connection. Please help.
+ravk Please set up your HP printer for a USB cable connection as mentioned in steps in these documents to fix this issue: USB Printer Setup (Windows): bit.ly/2B0TrZz or USB Printer Setup (Mac): bit.ly/2AZSj8f
My printer won’t connect to the internet
+Roman Lefkowitz To set up your HP printer on a wireless (Wi-Fi) network, restore the printer wireless settings to the factory defaults, install the print driver and software, and then set up the wireless connection. The complete instructions can be found in these documents: Wireless Printer Setup (Windows): hp.care/2oMBSBn or Wireless Printer Setup (Mac): hp.care/2p7ZC8h
Thank you, this was very helpful
HP Support The link is broken
The first wire won’t connect! What to do?
+PattyMayoTV Fan thanks for reaching out!
I understand that you need help in setting up your printer.
I'll do my best to assist you.
- May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
- If connected to computer may I know the operating system installed on it?
- Are you receiving any error message?
- May I know whether the wireless light on your printer is blinking or steady?
Let us know
I got it hooked up never mind, thank you regardless
This printer is a nightmare I don’t recommend and have had it for 3 days trying to connect it and still not connected.
+Julianna dinardo Please refer this document to setup your printer: bit.ly/2XZ9hxD
Keeps saying out of paper when theres paper inside it
+wolfy love y Please follow the guidelines under this document to fix this issue: bit.ly/3lTM8qr
I can't get this printer to connect to my computer, been trying for days to do this. This shouldn't be so damn hard. I set up my old HP printer in seconds, this thing is a nightmare. I'm fed up, this JUNK is going in the trash. CUSTOMER SERVICE WITH THESE INITIALED COMPANIES HAS GONE TO HELL.
+barnfly69 Please refer this document to setup your printer: bit.ly/2XZ9hxD
@@HPSupport I did refer to this, did everything it showed to do, and nothing. I even went a bought a USB cable and hooked it up directly and still nothing. I done with this cheap crap, I have work to do and I'm way behind. Now I have to eat this thing and go buy another printer. Thanks for for nothing.
The cartridge are much expensive
I’m sorry but this video wasn’t helpful I have tried for days to get it to connect to any device in my home and won’t I will be returning this is ridiculous
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3uFxl6m
Binu_HP Social Media Tech Support
just got mine in the mail from my amazon order and there is no cd and no USB cord. Pain in the ass. I shouldnt have to go buy a cord but I will because its better than going through the bull shit process of getting the cord thats supposed to be in the box.
+mds525700 I have checked and found that this printer is not shipped with USB cable and CD. You can also confirm this under the specification page: bit.ly/2vGHo1W
SO how tf do you connect NOT wirelessly...the wire doesn't seem to work.
+Matthew Tatro - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - If connected to computer may I know the operating system installed on it?
Im also 10 and my mom is odering me one in 11 days for my bday
It takes to long to print
+Yesenia Gonzale Please perform the steps mentioned under these documents to fix this issue: Slow Printing (Windows 10): bitly.com/2SBRR45 or Slow Printing (Mac): hp.care/2oEwqlp
It takes like 5 seconds
My printer keeeps saying the ink isn’t workinggggg
+SaltyHobo 69 After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2uDjvD2
this is some bs
+Louise Reads - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
- If connected to computer may I know the operating system installed on it?
- Are you receiving any error message?
- May I know whether the wireless light on your printer is blinking or steady?
Please let us know.
HP, do something about this SHITTY ASS printer!!!!! I'm connected with a printer cable directly to my laptop and it still will not print. BUT IT LOVES TO PRINT OUT TONS OF USELESS INSTRUCTIONS, WASTING MY INK!!!!!
+suavion Please refer to the instructions mentioned under this document to fix this issue: bit.ly/31OPyoR
This product sucks you're gonna have trouble connecting it to your Wi-Fi
Just by a brother printer as I did before
+vindictive Dreamer Please refer this document to setup your wireless printer: bit.ly/2XZ9hxD
This is the shittiest printer I ever had to work with, avid at all cost. Impossible to setup.
+bill1969 Please refer this document to setup your printer: bit.ly/2XZ9hxD
these hp printers are are true garbage and are used by design to continue being in your pocket. what an insult this hp corporate bs setup video! everyone know how to unpack and prepare a printer. never again hp!
Hi Alton, thanks for contacting!
I understand that you need help in setting up your printer.
I will do my best to assist you.
Please refer this document to setup your printer: bit.ly/3uFxl6m
Binu - Social Media Tech Support
Terrible, this God damned thing will not print. The set up is impossible, doesn't work at all. Super confusing.
+Lorenzo de' Medici Please refer this document to setup your printer: bit.ly/2XZ9hxD
This video didn't show me crap! HP is the worst when it comes to printer setting up. Even their customer service sucks!
+Monique Morales Please refer this document to know about setting up your printer: bit.ly/3iNOi8Y