Fix your HP printer not picking up paper | HP Support

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  • เผยแพร่เมื่อ 8 ม.ค. 2025

ความคิดเห็น • 379

  • @beatrizrivera4592
    @beatrizrivera4592 ปีที่แล้ว +23

    I have had this problem for so long. Cleaning the rollers did the job for me. Thanks for this info! Really helpful.

    • @HPSupport
      @HPSupport  ปีที่แล้ว +3

      Hi Beatriz, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu-HP Social Media Tech Support

  • @aubzsantiago
    @aubzsantiago ปีที่แล้ว +16

    We almost bought a new printer because it won't pull the paper out to print anymore! Glad I saw this vid and went to check on the paper tray. Turns out, a small roll of paper was stuck inside causing the problem. Problem solved! Thanks!

    • @HPSupport
      @HPSupport  ปีที่แล้ว +1

      Hi Aubrey, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @hnn1335
    @hnn1335 3 ปีที่แล้ว +627

    Im gonna smash my printer

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว +18

      +Hnn May I know the complete model number of your printer?

    • @TeaParty1776
      @TeaParty1776 2 ปีที่แล้ว +45

      Use a sufficiently heavy sledgehammer and scream, "Cowabunga!"

    • @ilovedisventurecamptomjake
      @ilovedisventurecamptomjake 2 ปีที่แล้ว +8

      Bro it’s 2023

    • @soundaryaachandramouli
      @soundaryaachandramouli ปีที่แล้ว +14

      Hp printer is the worst printer i have ever experienced. Cost 25000.. but no use

    • @ris_harp
      @ris_harp ปีที่แล้ว +8

      Just smashed mine lol

  • @rajasekhar-ec8kx
    @rajasekhar-ec8kx ปีที่แล้ว +5

    I cleaned the rollers now its working..thank you so much...

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Raja, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Akhil_HP Social Media Tech Support

  • @rannamonzon4070
    @rannamonzon4070 3 ปีที่แล้ว +23

    Thank you so much! This video was very helpful and it saved me from unnecessary costs of repair. Turned out that a pencil fell inside the paper area. I should’ve thought of it earlier, felt stupid but thanks! 😂

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว +5

      +Ranna Monzon Glad to know that the video has helped you fix the issue.

  • @marcon440
    @marcon440 ปีที่แล้ว +4

    I confirm that cleaning the rollers solved the problem on HP 5740. Thank you.

    • @HPSupport
      @HPSupport  ปีที่แล้ว +2

      Hi Marco, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @noorhawadh3615
    @noorhawadh3615 ปีที่แล้ว +3

    الله يسعدك ع هالمقطع ماتوقعت طابعتي تشتغل ,جزاك الله خيراً

    • @HPSupport
      @HPSupport  ปีที่แล้ว +2

      مرحبا ، شكرا للاتصال بدعم الوسائط الاجتماعية العالمية من HP!
      يسعدنا أن نسمع أن الفيديو كان مفيدا جدا لك!
      إذا كنت بحاجة إلى أي مساعدة في المستقبل ، يمكنك دائما العودة إلينا.
      شكرا لكونك أحد عملاء HP الكرام.
      أتمنى لك يوما رائعا!
      يتعلق
      دعم HP

  • @michellescn1354
    @michellescn1354 3 ปีที่แล้ว +76

    So my little sister couldn’t find her new eraser....guess where I found it after so much work.😐

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว +8

      +Michelle scn Glad to know that the video has helped you fix the issue.

    • @kaylasanoir832
      @kaylasanoir832 3 ปีที่แล้ว +3

      How did you get the easer out ? I can’t seem to get anything small enough to get it out

    • @makrissaellainebundang7814
      @makrissaellainebundang7814 3 ปีที่แล้ว +1

      God. Lifesaver.

    • @mayahany6021
      @mayahany6021 3 ปีที่แล้ว +3

      I CAN'T BELIEVE WHAT JUST HAPPENED TO ME
      I read this comment and thought it was hilarious then I tried to do as they did in the video as I was desperate to make it work again. So I turned the printer to find out that MY ERASER was in it all this time too!! I have been looking for it for more than a week!! It's actually weird cause I have been using the printer all this time too!! Poor printer suffered a lot😂

    • @thesharinganx
      @thesharinganx 2 ปีที่แล้ว

      Eraser is nice imagine mine... THERES DAMN NEEDLE HUNDREDS OF THEM

  • @ivoryrosegrowswild9491
    @ivoryrosegrowswild9491 2 ปีที่แล้ว +4

    thanks to this video I was able to fix my printer. I had a crystal bracelet that fell between the rollers and wouldn't pull paper to print. I got it out and now I got a shit ton to print now. lol thanks for sharing

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +2

      Hi Ivory, thanks for contacting!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @shubhkumar4596
    @shubhkumar4596 หลายเดือนก่อน

    Slowly Pushing the paper helped me

  • @barbmccall2665
    @barbmccall2665 4 ปีที่แล้ว +11

    My paper was going into the printer crooked and did everything you said and finally I found the roller that was causing the problem. I had to lift up my printer and pull the photo tray out and clean those roller under the tray and finally my paper tray worked. Yeah!

    • @HPSupport
      @HPSupport  4 ปีที่แล้ว +2

      +Barb McCall I am glad to know that your issue is fixed.

  • @nerolicompletecreme
    @nerolicompletecreme ปีที่แล้ว +2

    Yesssss cleaning those rollers did it for me so happy thank you ❤

    • @HPSupport
      @HPSupport  ปีที่แล้ว +2

      Hi Neroli, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @shudson0223
    @shudson0223 10 หลายเดือนก่อน

    The solution you stated work. Thank you so much!! I was on the verge of buying a new printer.

    • @HPSupport
      @HPSupport  10 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Regards,
      HP Support

  • @daniel_dp
    @daniel_dp ปีที่แล้ว +2

    8:53 - I've been manually feeding the paper like this for more than a year. I've tried everything listed in this video and more. I'm one step away from getting a new printer 😥

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Daniel, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper pickup issue on your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Are you receiving any error message?
      Please let us know!
      Binu-HP Social Media Tech Support

  • @shripadmakuslekar7631
    @shripadmakuslekar7631 ปีที่แล้ว +1

    Thank you... A very helpful video

  • @DullChimp
    @DullChimp ปีที่แล้ว +2

    Just watched this video and went through all the suggestions, but nothing worked. Decided to try and feed stiffer card through as that would give more grip. It worked and I found out what the problem was as a large wasp emerged, smeared up the page in a most ghastly display of mangled body parts and a rather voluminous amount of insect fluids!

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Kit, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @lashelle_t
    @lashelle_t 2 ปีที่แล้ว +3

    Wow! Thank you! Found a small screw driver back there lol

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +1

      Hi Timika, thanks for contacting!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @o0Qu
    @o0Qu 4 หลายเดือนก่อน

    I'm shocked that cleaning the rollers solve the issue, and they weren't even that dirty at all .. thank you for this vid

    • @HPSupport
      @HPSupport  4 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Regards,
      HP Support

  • @ginanwankwo3589
    @ginanwankwo3589 ปีที่แล้ว

    Thank you, this was helpful. pen fell into my printer

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Gina, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @musthafausman1262
    @musthafausman1262 ปีที่แล้ว

    cleaned the rubber rollers working now thanks

  • @советскийлесник
    @советскийлесник ปีที่แล้ว +2

    Pick-up rollers on my Officejet 7000 does not turn down to touch the paper and both Power and Resume buttons are blinking
    Clean and reset does not help, maybe some gear inside is broken so pickup rollers does not move?

    • @HPSupport
      @HPSupport  ปีที่แล้ว +1

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper pickup issue on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3OTULAe
      Binu-HP Social Media Tech Support

  • @jeremiahfranz6286
    @jeremiahfranz6286 3 ปีที่แล้ว +26

    Every hp printer I've had is pretty much a pos after a few years of very light use. I accept it as my fault for continuing to purchase.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว +1

      +Jeremiah Franz May i know the complete model number of your printer and could you please elaborate the issue you are experiencing on it?

    • @imisstoronto3121
      @imisstoronto3121 3 ปีที่แล้ว +6

      I feel the same way. WHY do I keep buying them?

    • @captainboing
      @captainboing 2 ปีที่แล้ว +7

      Precisely what I have learned today. not even two years old, my MFP178 is now junk because of a tiny spring in the paper pickup roller clutch (false "paper jam in tray" error). It will cost me almost the purchase price to repair this toner-glutton. A lesson learned; HP is not a great brand now.
      Never again HP, a fanboi lost. I *always* had HP printers... my laserjet 5m must be 20 years old and it still just slogs away like a faithful old hound with never a moments trouble.

  • @Kat-n-Ollie
    @Kat-n-Ollie 6 หลายเดือนก่อน +2

    HP has the most touchy printers. Once I smash this one I will never get another!

  • @vishnuprvn
    @vishnuprvn 2 ปีที่แล้ว

    Thank you for the steps..

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Vishnuprvn You're most welcome.

  • @stanleyprinz7425
    @stanleyprinz7425 3 ปีที่แล้ว +2

    Thank you so much....it really solved my problem of my printer....you helped me a lot

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Stanley Prinz Glad to know that the video has helped you fix the issue.

  • @choomanfoo
    @choomanfoo ปีที่แล้ว +2

    I've just found out how my hamster mysteriously disappeared 3 months ago, thank you!

    • @HPSupport
      @HPSupport  ปีที่แล้ว +1

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @desiraykarmy6443
    @desiraykarmy6443 ปีที่แล้ว

    Many thanks 😊

  • @AstroAnalytics
    @AstroAnalytics 2 ปีที่แล้ว +1

    It helped me resolve the issue as some tablets had stuck between roller and was not pulling the paper. Thanks

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +1

      +Kiran S Glad to know that the video has helped you fix the issue!!

  • @sabinatagayeva1744
    @sabinatagayeva1744 2 ปีที่แล้ว +2

    For two years I couldn't use my printer as it didn't get the paper inside. Now after watching this video I fixed my printer thank God. I found my little sisters letter toys inside 😂😂😂😂

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi Sabina, thanks for contacting!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @itzdeb1216
    @itzdeb1216 ปีที่แล้ว +1

    I have followed these steps exactly and still have a problem. My rollers will not pick up the paper. I am using an HP 7520

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Debbie, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper pickup issue on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3POFfGu
      Binu-HP Social Media Tech Support

  • @kg3474
    @kg3474 ปีที่แล้ว

    thank you!

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @taboo8614
    @taboo8614 5 หลายเดือนก่อน

    Wow, I’m shocked this fixed my issue. I just had to clean my rollers

  • @engraciaarellano7284
    @engraciaarellano7284 2 ปีที่แล้ว +1

    Very helpful! Thank you 👍🏻

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Engracia Arellano Glad to know that the video has helped you fix the issue!!

    • @taoufikelgarb7187
      @taoufikelgarb7187 2 ปีที่แล้ว

      @@HPSupport aaaaaaaaaaaaaaaaaaaaààaaaaaaaaààaaàaaaà At aàa1 WWE wrestlers see

  • @RajeshTN2023
    @RajeshTN2023 2 ปีที่แล้ว

    This worked. Thank u

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +1

      +Rajesh K Glad to know that the video has helped you fix the issue!!

  • @murpheousagbokhaiogbonna3534
    @murpheousagbokhaiogbonna3534 2 ปีที่แล้ว

    Worked thank you

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Murpheous Agbokhai Ogbonna Glad to know that the video has helped you fix the issue!!

  • @marieandricks5951
    @marieandricks5951 2 ปีที่แล้ว +2

    My HP officejet Pro L7580 will not grab the paper right and pulls it to the right and instantly jams up each time and then says that it is out of paper. I have at least 25 blank new sheets in tray 1 at each times. I have also looked for paper jams in the printer itself. When I pull the jammed paper out it most of the time the printer gets stuck on alignment printer then eventually fails. The problem never gets fixed. I have tried cleaning rollers etc. Only thing I did different was change out empty 88XL ink cartridges for new ones.

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +1

      +Marie Andricks Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3vofWm0

    • @marieandricks5951
      @marieandricks5951 2 ปีที่แล้ว +1

      @@HPSupport I have done this and it has not fixed the problem. Do you have anymore suggestions? I really hate to be out the money that I spent on the new ink. Thanks.

  • @nancydsouza1094
    @nancydsouza1094 ปีที่แล้ว

    Thank you for the useful tips. I found my missing pencil inside the scanner machine n that is the reason why scanner is not working to grab the paper.

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Nancy, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @lazymoriisie
    @lazymoriisie 3 ปีที่แล้ว +1

    Thank youu!! so much

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Marian Jay Tan Glad to know that the video has helped you fix the issue!!

  • @mcthomp
    @mcthomp หลายเดือนก่อน

    I replaced the pickup and separation rollers on my CP2025, still won't pickup paper though it tries. What else should I replace?

    • @HPSupport
      @HPSupport  หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      My apologies for the inconvenience, I am here to help!
      Could you elaborate more on the issue?
      May I know the product you are using? A serial/product number would be helpful!
      Let me know!
      Regards,
      HP Support

  • @deadlyfun1494
    @deadlyfun1494 ปีที่แล้ว

    a pencil fell in thanks. for the help sir

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @Ijustexistokaynoquestionpls
    @Ijustexistokaynoquestionpls ปีที่แล้ว +1

    I was printing something and when it came out another paper was coming through and I closed it when the paper was halfway through so it stopped now my printer is making noises when it’s on and it won’t print(the paper won’t come out)

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Thanks for the reply.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3lMz1tu
      Binu-HP Social Media Tech Support

    • @Ijustexistokaynoquestionpls
      @Ijustexistokaynoquestionpls ปีที่แล้ว

      @@HPSupport I got it out but thank you

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu-HP Social Media Tech Support

  • @Dynamicsimpson
    @Dynamicsimpson 2 ปีที่แล้ว +4

    Thank you, very helpful guide as my graphics tablet stylus was trapped in the printer and I followed the instructions in the video and found the problem.

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi Kevin, thanks for contacting HP!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - HP Social Media Tech Support

  • @karshi1290
    @karshi1290 2 ปีที่แล้ว +2

    thank you..!So, I found out my toddler put a small toy puzzle inside haha no more paper feed issue

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi Karshi, thanks for contacting!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

    • @glenncummings1326
      @glenncummings1326 ปีที่แล้ว

      When my kids were young, a disassembly of our VHS VCR revealed small toys.

  • @juliusortiz6804
    @juliusortiz6804 2 ปีที่แล้ว

    The printer shown in this video is the Officejet 2620

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi Julius, thanks for contacting!
      You are correct. The printer is HP Officejet 2620!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @lunag.1141
    @lunag.1141 หลายเดือนก่อน

    I'm not sure what's wrong with mine. I was moving it while cleaning the table so there's a chance something moved inside but that doesn't make much sense since it survived multiple movings from one city to another in a suitcase without a hitch before. The rollers seems to work since it pulls the paper about two inches inside with no problem but then it starts to struggle and won't move further. When it struggles sometimes the left side of the paper starts to crease. Any idea what's going on?

    • @HPSupport
      @HPSupport  หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      My apologies for the inconvenience, I am here to help!
      What seems to be the issue? Could you elaborate more on the issue?
      May I know the product you are using? A serial/product number would be helpful!
      Let me know!
      Regards,
      HP Support

    • @lunag.1141
      @lunag.1141 หลายเดือนก่อน

      @@HPSupport HP Deskjet Ink Advantage 1515 All-in-One is the product's name. I'm not sure what more to elaborate on the issue. The printer start to pull paper, pulls it in about 2 inches, and then it makes struggling sounds, the paper starts to crease and doesn't go any further. Then the printer gives me "out of paper" error even though there is paper it just can't go in.

    • @HPSupport
      @HPSupport  หลายเดือนก่อน +1

      Thanks for the reply.
      Please refer to the instructions mentioned under this document to fix the issue: hp.care/6055oDquX
      Regards,
      HP Support

    • @lunag.1141
      @lunag.1141 หลายเดือนก่อน

      @@HPSupport Thank you. I'll try.

    • @HPSupport
      @HPSupport  หลายเดือนก่อน

      Please let us know how it goes!
      Regards,
      HP Support

  • @saptarshismartphone2379
    @saptarshismartphone2379 3 ปีที่แล้ว

    It helped. Thanks.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Saptarshi Smartphone Glad to know that the video has helped you fix the issue.

  • @youknowamfly
    @youknowamfly 2 ปีที่แล้ว

    Life saver 🙂

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi Barnel, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @danielleb.7107
    @danielleb.7107 ปีที่แล้ว

    Thank you so much there was a pen where the rollers were.

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Danielle, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @bellissima93
    @bellissima93 3 ปีที่แล้ว

    thank you so much for help!

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Tiny Elephant Glad to know that the video has helped you fix the issue.

  • @faqirkapirh
    @faqirkapirh 17 วันที่ผ่านมา

    Hi ,
    I have this error msg on my HP envy 5660, " the photo tray is blocked please adjust the tray and try again " removed and checked the paper tray, its moving freely, didn't find any stucked paper. Need support to resolve the issue.

    • @HPSupport
      @HPSupport  16 วันที่ผ่านมา

      Hi there, thanks for contacting HP Global Social Media Support!
      My apologies for the inconvenience, I am here to help!
      Pleases use the link below regarding the photo tray issue on your printer and follow the troubleshooting steps,
      Link - hp.care/6052oeNMo
      Let me know!
      Regards,
      HP Support

    • @faqirkapirh
      @faqirkapirh 4 วันที่ผ่านมา

      @HPSupport Thank you for your response. I have checked everything I was asked for,the paper tray was installed correctly, and it was moving nicely and smoothly within the paper tray guide.
      The printer is positioned on a flat surface. And follow all the other steps to find the problems.Still the same error message occurs.

    • @HPSupport
      @HPSupport  3 วันที่ผ่านมา

      Hi there, thanks for contacting HP Global Social Media Support!
      My apologies for the inconvenience, I am here to help!
      Could you elaborate more on the issue? What error code/message are you getting?
      May I know the product you are using? A serial/product number would be helpful!
      Let me know!
      Regards,
      HP Support

  • @abdulaziztawffeq7214
    @abdulaziztawffeq7214 2 ปีที่แล้ว

    The reset worked well. Thank you

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Abdulaziz Tawffeq Glad to know that video has helped you fix the issue!!

  • @fernandotejeda2238
    @fernandotejeda2238 ปีที่แล้ว

    I have the 4155 but after cleaning the rollers now it just feeds the paper crooked and jams inside

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Fernando, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper pickup issue on your HP DeskJet Plus 4155 All-in-One Printer
      I will do my best to assist you.
      Perform the following tasks in the order given under the document. Use the printer after each task to see if the issue is resolved: bit.ly/3YVZxBA
      Binu-HP Social Media Tech Support

  • @carmelitaweland1107
    @carmelitaweland1107 ปีที่แล้ว

    How do I know that I am not in airplane mode, wireless switch is turned on, restart router so I can be connected using this hp laptop, while I am using now this apple iPad. Ty. God bless for your help.

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Carmelita, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a wireless connection issue on your notebook.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/47uFZYG
      Binu-HP Social Media Tech Support

  • @markadamoyurka8096
    @markadamoyurka8096 10 หลายเดือนก่อน +4

    It's 2024. A US company just landed a vehicle on the moon yesterday. Still, I can't just click "Print" and have a copy of my document come out of your trash printers.

    • @HPSupport
      @HPSupport  10 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with your printer as it is not printing.
      I will do my best to assist you.
      - May I know the model number of your printer?
      - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?)
      - If connected to computer, may I know the operating system installed on it?
      - Are you receiving any error message?
      Please let us know!
      Regards,
      HP Support

  • @bartek...
    @bartek... 2 ปีที่แล้ว

    Unpluging cable from both sides was a brilliant idea!!! Me stupid was always disconecting it only from one side and often power cord was not restarted. It was save my day. I was never expecting that some data or electricity may leftover in powercord and interfere with process. At first I was connecting printer afte 15 seconds, but after rewatching carefully video again, I've concentrate on connecting back power cord. Those HP printers are so amazing, smard power cord and great HOWTO video where user is treated like intelligent specie.
    Seriously.... I'll never buy garbage from HP again.

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      I am here to help!
      Is your issue fixed or you are experiencing same issue?
      Let me know!
      Binu_HP Social Media Tech Support

  • @THEEND-go3oz
    @THEEND-go3oz 10 หลายเดือนก่อน

    My printer is a hp5107 and it might be a paper jam or its showing me a waring?

    • @HPSupport
      @HPSupport  10 หลายเดือนก่อน +1

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper jam issue on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: hp.care/49DJNIB
      Regards,
      HP Support

  • @deepakchowdhury3354
    @deepakchowdhury3354 3 ปีที่แล้ว +1

    I bought a new HP DeskJet 2332 Printer from Amazon. And it's not working Power Button is blinking and Resume and both Cartridge light is on continuosly.
    Please help me

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Deepak Chowdhury Please refer to the instructions mentioned under this document to fix this issue: bit.ly/32n3cj0

  • @deshikapragnathilake2949
    @deshikapragnathilake2949 4 หลายเดือนก่อน

    Just checked in the 2nd step there was a ruler stuck inside it 😂. Thanks ❤

  • @vsayush222
    @vsayush222 2 ปีที่แล้ว

    4:27 and what about ink tank printers?

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +VS AYUSH 222 Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3LGzQOy

  • @SA-fv1hy
    @SA-fv1hy 11 หลายเดือนก่อน

    I have a 5540 and it allows me to print when i use to print past papers but when i go on the hp smart app it says the tray is empty or open when i have brand new printer paper loaded in and when i try to print documents it says Tray empty or open

    • @HPSupport
      @HPSupport  11 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are receiving 'A paper tray is open' error on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: hp.care/4biSUiV
      Regards,
      HP Support

  • @Iliketoeatgoodfood
    @Iliketoeatgoodfood 3 ปีที่แล้ว +1

    My printer printed the printer status sheet, but when I am trying to print something via my mobile it isnt taking up the paper. Kindly help. I have a deskjet 5085 model !!

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Chillin Paradise Please refer to the instructions under this document to fix this issue: bit.ly/354jg7B

  • @petrichor7121
    @petrichor7121 3 ปีที่แล้ว +1

    I have a Deskjet 4480 and it won't pick up the paper although I've cleaned the rollers and I don't see any debris in it.. please help!

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Petri Chor Please refer to the instructions under this document to fix this issue: bit.ly/3uisAyF

    • @petrichor7121
      @petrichor7121 3 ปีที่แล้ว

      @@HPSupport Thank you for the response, but having tried all those recommendations it would appear that the printer is simply not compatible with the OS that I'm using. (Windows 10 64 bit). If that is the case, is there an available fix for this? I recently bought XL ink cartridges for the printer which were extremely expensive and are not returnable.. very distressing with a critical presentation coming up!

  • @AestheticPompoms
    @AestheticPompoms 4 หลายเดือนก่อน

    My officejet pro 8715 won't print on photo paper.(135 gsm)it keeps spitting out pages or they jam.

    • @HPSupport
      @HPSupport  4 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue in printing on photo paper.
      I will do my best to assist you.
      Are you using 'Supported photo paper' mentioned under 'Paper-handling specifications' from the specification page: hp.care/6057lSb5F ?
      Regards,
      HP Support

  • @poushanidasgupta2462
    @poushanidasgupta2462 7 หลายเดือนก่อน

    I have hp deskjet ink Advantage 4165 printer....even though paper is loaded , the printer cant detect it and ask to load paper.....i have followed tye process shown in this vedio but its not working

    • @HPSupport
      @HPSupport  7 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are receiving a paper pickup issue on your printer.
      I will do my best to assist you.
      Perform the following tasks in the order given under this document. Use the printer after each task to see if the issue is resolved: hp.care/6052YUJ62
      Regards,
      HP Support

  • @rizamarguazon4007
    @rizamarguazon4007 6 หลายเดือนก่อน

    How about the photo paper hard to feed

    • @HPSupport
      @HPSupport  6 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper feed issue on your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Please let us know!
      Regards,
      HP Support

  • @meoowwwmeoowww4638
    @meoowwwmeoowww4638 ปีที่แล้ว

    How about my Printer HP officejet 8010 always out of paper 🥺🥺🥺

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an out of paper issue on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Sz8DkS
      Binu_HP Social Media Tech Support

  • @putzsano898
    @putzsano898 2 ปีที่แล้ว

    my HP 615 printer is jammed. I followed your instruction but i cannot find the latch at the back

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Putz Sano Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2JXqTC3

  • @superss1a1
    @superss1a1 หลายเดือนก่อน

    The issue of fan making the noise like jet is not resolved even after following the video

    • @HPSupport
      @HPSupport  หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I am here to help!
      Could you elaborate more on the issue?
      May I know the product you are using? A serial/product number would be helpful!
      Let me know!
      Regards,
      HP Support

    • @superss1a1
      @superss1a1 หลายเดือนก่อน

      @HPSupport Model: HP notebook,
      after booting the fan noise is coming & is continued till the laptop is working.

    • @HPSupport
      @HPSupport  หลายเดือนก่อน

      Thanks for the reply.
      When a computer fan spins loudly for a long period of time, there might be an issue with a fan, or the computer might be overheating. Adjust the power settings, clean the fan vents, check for suspicious processes, and then update the BIOS to help reduce the internal temperature as mentioned here to fix the issue: hp.care/6053Wa1xJ
      Note: It is normal for the fans to spin loudly for five to twenty seconds when the computer initially turns on.
      Please let us know how it goes!
      Regards,
      HP Support

  • @sachintrivedi6963
    @sachintrivedi6963 3 ปีที่แล้ว

    Thanks

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Sachin trivedi Welcome!!

  • @cookmunch242
    @cookmunch242 2 ปีที่แล้ว

    Helpfull

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that it is working!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @RocioBarrioz
    @RocioBarrioz ปีที่แล้ว

    Is it normal for it to throq black ink with no cartridges in it????

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Rocio, thanks for contacting HP Global Social Media Support!
      I am here to help!
      What seems to be the issue? Are you facing any technical issues with your HP printer?
      May I know the printer you are using?
      Let me know!
      Binu-HP Social Media Tech Support

  • @bhoot1702
    @bhoot1702 ปีที่แล้ว

    So, after how many months we are to service or clean the printer from inside?
    Printer name: Smart Tank 500

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you need to know about cleaning the printer.
      I will do my best to assist you.
      Clean the interior of the printer every 6 months or 300 hours of operation, whichever comes first. Clean and remove paper waste, dirt, dust and ribbon shreds. suction nozzle. Do not clean any interior working parts with the suction nozzle to avoid possible damage to the printer.
      Binu-HP Social Media Tech Support

  • @pranavkumar2363
    @pranavkumar2363 ปีที่แล้ว

    it doesnt work i tried all of the methods is there a way to fix it without servicing?

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Pranav, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper pick up issue on your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Binu-HP Social Media Tech Support

    • @pranavkumar2363
      @pranavkumar2363 ปีที่แล้ว

      @@HPSupport hp deskjet 3835

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Thanks for the reply.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3EZZ3PW
      Binu-HP Social Media Tech Support

  • @Melissa-de5eg
    @Melissa-de5eg ปีที่แล้ว

    I've tried absolutely everything and I'm getting the same issue: the paper starts to get fed into the tray, then stops, yet the printer keeps printing onto nothing (wasting all my ink) and the second I cancel the job the paper goes through (blank) no problem. Please send help.

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Melissa, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper pick up issue on your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Please let us know!
      Binu-HP Social Media Tech Support

    • @Melissa-de5eg
      @Melissa-de5eg ปีที่แล้ว

      I have the HP Deskjet 2722e

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Thanks for the reply.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3YVZxBA
      Binu-HP Social Media Tech Support

  • @ayriellesamone469
    @ayriellesamone469 11 หลายเดือนก่อน +1

    My printer is brand new and still not reading paper

    • @HPSupport
      @HPSupport  11 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper pick up issue on your printer.
      I will do my best to assist you.
      May I know the model number of your printer?
      Please let us know!
      Regards,
      HP Support

    • @Maddy-eg7hm
      @Maddy-eg7hm 9 หลายเดือนก่อน

      Similar case of my printer HP LASER 108W

  • @jimmyj816
    @jimmyj816 2 ปีที่แล้ว

    I am going to check anyway but my problem is the printer (HP 2600) doesn't take the paper all the time. Sometimes I had to wiggle the paper and the printer takes it.

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +jimmy j Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2xRrBsC

  • @Kanetx777
    @Kanetx777 หลายเดือนก่อน

    My smart tank 519 not getting papers i need to push the papers 😢

    • @HPSupport
      @HPSupport  หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      My apologies for the inconvenience, I am here to help!
      What seems to be the issue? Could you elaborate more on the issue?
      May I know the product you are using? A serial/product number would be helpful!
      Let me know!
      Regards,
      HP Support

  • @lewiskelly14
    @lewiskelly14 2 ปีที่แล้ว +1

    I would not call turning it off and on again as a reset - that is a reboot, which is very different

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +1

      Hi Lewis, thanks for contacting!
      I am here to help!
      What seems to be the issue? Are you facing any technical issues with your HP printer?
      May I know the printer you are using?
      Let me know!
      Binu - Social Media Tech Support

  • @Momcblog1961
    @Momcblog1961 3 ปีที่แล้ว

    i have problem in printing my hp deskjet 3630. i just replaced the blank ink then i can not print anymore

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +MomC Largo - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?
      - If connected to computer may I know the operating system installed on it?
      - Are you receiving any error message?
      - May I know whether the wireless light on your printer is blinking or steady?

  • @shrabanisarkar2633
    @shrabanisarkar2633 2 ปีที่แล้ว

    My printer is hp415,multiple papers feeder 😥 Pls help me

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi Shrabani, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with your printer as multiple paper feed through it.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3vzX7Ln
      Binu_HP Social Media Tech Support

  • @ArtiDubey-js9my
    @ArtiDubey-js9my ปีที่แล้ว

    I have hp1500 ... Cleaned it from inside... Before it was showing that jam in print paper path but now it just doesn't take paper in it! It asks to put paper A4 in the tray ... I'm tired of it!

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Arti, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper jam issue on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3YVZxBA
      Binu_HP Social Media Tech Support

  • @THEBATOKE
    @THEBATOKE 3 ปีที่แล้ว +1

    I found a milky bar 😂

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +CULLOBSIDAN Glad to know that the video has helped you fix the issue.

  • @GeorgeBoholst-zv5zj
    @GeorgeBoholst-zv5zj หลายเดือนก่อน

    nah bro my printer has the wire head stuck on the thing lol tysm

  • @xylitol27
    @xylitol27 9 วันที่ผ่านมา

    Of all things I thought least likely to be the problem ... I had a freaking pen stuck in the back tray! Christ, I almost went mad... until I took the printer and turned it upside down. Step 3: :D

  • @tamiwood9642
    @tamiwood9642 2 ปีที่แล้ว

    I replaced my hp60 INK in my all-in-one PRINTER, and NOW it says " out of paper" when there's clearly paper. Help

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Tami Wood May I know the complete model number of your printer?

  • @nayanranjan3688
    @nayanranjan3688 2 ปีที่แล้ว

    I have HP Smart tank 516 printer .
    This printer easily print A4 size paper but this printer can not pull 180 GSM photo paper automatically . So how to fix it . Please help me.

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi Nayan, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue in printing on 180 GSM photo paper automatically.
      I will do my best to assist you.
      Please refer 'Paper handling' under the specification page to know about supported paper types: bit.ly/3CUD9iI
      Binu_HP Social Media Tech Support

  • @rasheedmohammed2179
    @rasheedmohammed2179 3 ปีที่แล้ว

    The auto-feeder on my HP4650 printer stopped working and I cannot figure out what the problem is. Can anyone assist?

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Rasheed Mohammed Please refer to the instructions under this document to fix this issue: bit.ly/3fmAT7X

  • @mobolanleanimashaun5498
    @mobolanleanimashaun5498 ปีที่แล้ว

    Very helpful. A pencil fell into it😂

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Mobolanle, thanks for contacting HP Global Social Media Support!
      We are delighted to hear that the video has helped you fix the issue!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu_HP Social Media Tech Support

  • @niktatags195
    @niktatags195 2 ปีที่แล้ว

    Why my hp printer 2135 is blinking all light even the power supply is blinking too.
    What is the problem please help me my thesis is coming

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      Hi there, thanks for contacting!
      I understand that you are experiencing a blinking light issue on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3Snd9Ch
      Binu - Social Media Tech Support

  • @rubydevonshire5444
    @rubydevonshire5444 2 ปีที่แล้ว

    Hp envy 6000e series paper jam

    • @rubydevonshire5444
      @rubydevonshire5444 2 ปีที่แล้ว

      How do I fix this paper jam

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว

      +Ruby Devonshire Please perform the steps mentioned under this document to fix the issue: bit.ly/33BrgiN

  • @captainboing
    @captainboing 2 ปีที่แล้ว +8

    yeah... what this vid doesn't cover is crappy design where the whole printer becomes junk because of a tiny spring going weak in the pickup roller clutch and repair will cost similar to the original price of the printer, which means I have to buy my less-than-two-years-old printer all over again but this time without the hindrance of warranties or any distracting paperwork like that.
    Very disappointed with my MFP178 - never done a days work in it's (short) life, hideously expensive cartridges with laughable copy yields and now it is land-fill because of sh1tty design... I used to rate HP and have a sturdy laserjet 5m in the workshop that just works and has done for 20 years. Seems HP has lost sight of the rabbit. I bought HP on the back of the 5m. I was wrong... so wrong. just mass produced cheap re-badged garbage now.

    • @HPSupport
      @HPSupport  2 ปีที่แล้ว +1

      +captainboing Please contact our phone support team to fix the issue. Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

    • @kyajohnson6801
      @kyajohnson6801 2 ปีที่แล้ว +4

      I think I’m having the same problem because there’s nothing in the paper tray, I cleaned it and I’ve tried all of these things and nothing is working.

  • @bloodakoos
    @bloodakoos 11 หลายเดือนก่อน

    cleaned the rollers! now the cartridges are stuck

    • @HPSupport
      @HPSupport  11 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a carriage jam issue on your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Please let us know!
      Regards,
      HP Support

  • @prairiepanda
    @prairiepanda 3 ปีที่แล้ว +1

    My printer will pick up paper for the first page no problem, but then it won't pick up the second page. If I pull the paper out and put it back in, it prints no problem. But then I have to repeat it for every page that follows. Very frustrating!

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว +1

      +prairiepanda May I know the complete model number of your printer so that we can check the details for you?

    • @prairiepanda
      @prairiepanda 3 ปีที่แล้ว

      @@HPSupport it's a Deskjet 2655

  • @RanjeetKumar-ei2fc
    @RanjeetKumar-ei2fc ปีที่แล้ว

    PAPER but not jaam any part but showing display E4 error

    • @HPSupport
      @HPSupport  ปีที่แล้ว

      Hi Ranjeet, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper jam issue on your printer.
      I will do my best to assist you.
      May I know the printer you are using?
      Please let us know.
      Binu_HP Social Media Tech Support

  • @swathirongali1500
    @swathirongali1500 3 ปีที่แล้ว

    My roller doesn't give any space to put a paper 😭😭😭 could you please tell me how to fix it

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +swathi rongali May I know the complete model number of your printer so that we can check the details for you?

    • @swathirongali1500
      @swathirongali1500 3 ปีที่แล้ว +1

      @@HPSupport
      Hp inktank 316

  • @johannaiamkpop1622
    @johannaiamkpop1622 4 หลายเดือนก่อน

    It's working on bond paper but not on thick papers like photo paper 😭

  • @jayallen562
    @jayallen562 10 หลายเดือนก่อน

    I just bought my printer and barely using it and I’m already having problems

    • @HPSupport
      @HPSupport  10 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I am here to help!
      What seems to be the issue? Are you facing any technical issues with your HP printer?
      May I know the printer you are using?
      Let me know!
      Regards,
      HP Support

  • @sunithasivaji1227
    @sunithasivaji1227 9 หลายเดือนก่อน

    my printer HP310 its not taking paper

    • @HPSupport
      @HPSupport  9 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a paper pickup issue on your printer.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: splr.io/6052c7Ttu
      Regards,
      HP Support

  • @rotcod2886
    @rotcod2886 6 หลายเดือนก่อน

    The rollers on mine aren't even moving

    • @HPSupport
      @HPSupport  6 หลายเดือนก่อน

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with your printer as the rollers are not moving.
      I will do my best to assist you.
      - May I know the model number of your printer?
      - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?)
      - If connected to computer, may I know the operating system installed on it?
      - Are you receiving any error message?
      Please let us know!
      Regards,
      HP Support

  • @nicolesaldino723
    @nicolesaldino723 3 ปีที่แล้ว

    My Hp Ink Tank Wireless 415 suddenly cannot pick up a paper. I already opened it and then clean the sensor and the board, nothing happened.

    • @HPSupport
      @HPSupport  3 ปีที่แล้ว

      +Nicole Saldino Please refer to the instructions under this document to fix this issue: bit.ly/2Xtafkh

    • @annmargarettedeleon21
      @annmargarettedeleon21 3 ปีที่แล้ว

      Hi have you fixed it already? Same problem here

    • @nicolesaldino723
      @nicolesaldino723 3 ปีที่แล้ว

      @@annmargarettedeleon21, yes. At first I tried cleaning inside of it but I ended up getting it fixed by a professional one. They changed its sensor. It costs me PHP 1,600.