I just bought mine this memorial day, got it delivered from Homedepot, out the door with 5 year warranty $2130, it looks sleek with white glass, still learn how to operate it, and thanks for the great video.
I have had the 3 door in white for a couple of months. I’m in love and glad we went with a higher end compared to our previous ones. There’s more space, it’s stunning and sleek, it makes two sizes of ice, there’s the auto fill water pitcher and water dispenser. We live in Texas and attaching a water filtration filter is a must. This has really cut down our water bottle consumption. We ordered it from Costco and ended up saving big time during the Memorial Day sale. $1950, an extra set of glass panels, plus free delivery, set up and haul-away.
Only a happily married guy like us would say "I liked having X feature, my wife didnt like X feature, so we decided to compromise and not get that feature." LOL. I identify buddy.
Awaiting delivery on a Bespoke 3 door. Chose this model specifically because 1) there is no ice dispenser in the door (they always break) and 2) the freezer was larger and better designed than others (more straight at the back as opposed to an angle causing loss of space, if that makes sense). Was looking for confirmation that I made a good choice, after reading about issues with the Bespoke. Thanks for the review.
I got stainless steel. Not only do I not care for the yellow and turquoise, but the stainless looks better IMO with my 20 year old traditional darker oak cabinets. And the white was just plain white that I’ve been looking at for decades. BTW we love this fridge. I hope it lasts for ages without issues. @@jaytemp5975
@@myrealnamedoesntfit To my knowledge the issues were with the ice maker in the fridge. I've had my Bespoke a little over a year now and am very happy. The beverage center is slick. Pitcher is the perfect size for making iced tea. Love the two sizes of ice cubes. In the fridge I was at first concerned by the limited adjustability of shelf height might be an issue, but it's not. The designers apparently researched well and placed the shelf brackets in the right place for common heights of bottles and containers, etc. Great choice for us.
A few things I forgot to mention. Compared to the old fridges this makes way less noise, though it still has some soft high and low pitch noises sometimes. You can also order these with custom colors for each panel. So it doesn't have to be all white. Learn more: geni.us/BFEscV I also found out that you can adjust the fridge features from the panel inside the right door, not just from the app. Learn more: downloadcenter.samsung.com/content/PM/202304/20230405163731741/EN/English/FDR_RF8000B_DA68-04402B_EN_c3_s1.html
The ice over problem is a consistent problem with Samsung Ice makers in the fridge. Samsung failed to seal and insulate it properly causing the warmer air from the fridge to enter and melt the ice and cause condensation on the coolant tubing. Unfortunately, Samsung continued with this design for 3-4 years, knowing there was an issue. I hope they got this one right.
Thanks for the review. Have you measure the noise level when the compressor is running? I have an LG side by side and when the compressor is running, my phone reads 35db standing right next to the fridge. 35db is supposed to be pretty quiet, but I can hear that high pitch noise 10 feet away when im watching tv, in which sometimes it can be annoying. Has this been an issue with your fridge (or the previous ones)?
@luisarsuaga7637 So my parents have and LG fridge and without testing with a meter, I would say there is slightly louder and makes an interesting noise. 95% of the time I never hear the Samsung compressor, but when it is on it is noticeable.
I've had a Kitchen Aid side by side refrigerator for the past 12 years. Finally decided to update because I get a great deal ad a samsung account holder and military discount. Got this for $2090 TOTAL, with free delivery and setup. Ordered it with clementine and gloss black panels! Can't wait.
Saved me a huge headache by showing the door hinges and the long wall on one side. My kitchen is setup very similar and I was considering the counter depth for my family of 2. Thanks for pointing this out and saving me a huge headache.
Just bought one in Black Stainless. It's the only counter depth they had in stock and I needed it NOW! But you got me nervous about reliability, so I'll add the extended warranty. VERY helpful review. Nice job!
Great review. You gave me a few ideas of how I can use it. First time I'm watching a review after I buy something. I just got mine delivered yesterday and I'm in love too. Mine's the 3 door version. A fridge was on my list but I thought of waiting with the purchase a few months. I walked into best buy to buy a dish washer. Saw this fridge and decided to buy it within 2 minutes.
Thank you for your review. I own a Samsung Bespoke fridge too. The one I have is a different model, but with a lot of the same features. (I have the 4-Door Flex). The top portion of our fridge is exactly like yours with the beverage center feature. Bottom section is 2 freezer sections with pull out shelf-drawers. The dual ice maker is in one side, the other side can be set to freezer or fridge temp as needed. Ours is the same white glass as yours and we chose the counter-depth version. The space it fills is wide enough for the doors to open the full 125 degrees. It was very helpful to see you change the water filter. Our configuration up top is exactly like yours and this visual is a big help for the first time we need to do this. And the tip about water pressure is a really good one. Recently, we have had a LOT of plumbing work done and it was discovered our water pressure was set way too high. That has been adjusted and hopefully we did not do any internal damage to the fridge in the time we've owned it since March 2023. We ordered directly from Samsung and their price was better than any big box or dealer. Shipping was free. and they threw in an extra water filter and a $100.00 coupon. Delivery was 4 days after we ordered....much quicker than the other retailers in our area. At the time we ordered we were also given a perk of being able to get a 2nd set of panels free. We just have to decide what color!
We’ve finally progressed from bespoke historically only meaning clothing cut and tailored to the unique measurements of an individual to kitchen appliances made on an assembly line but with interchangeable color panelling. Great job Millennials.
Greatly appreciated your video talking about the standard depth vs. counter depth. I have a counter depth black stainless Samsung for 7 years now I absolutely love, but will be leaving it when we move. I assumed I would purchase the counter depth in the Bespoke line (same one, but I want the family hub), but I believe our new kitchen has your setup with the wall on one side. Thanks for sharing that information. I'll take some measurements to see what the best choice would be for us.
I'm glad it was helpful! I've noticed Samsung has also done a better job at including those measurements on their website but wanted to make sure everyone gets the right one for their space.
Great video. I ordered this exact fridge (stainless steel) yesterday from Costco. They uad it in sale for $2300. I also bought the Allstate warranty. I avoided Samsung refrigerators for many years because of the problems they have had. But I decided to try this fridge after dojng quite a bit of research and learned this model is well designed. The fridge will be delivered in less than a week and I am hoping for the best. This video is encouraging.
@calm9447 I know this is the case for older model Samsung fridges. Not so sure about this one. But I hope it doesn't happen. The newer model GE fridges have some kind of cowling covering hardware that is INSIDE the fridge where you store food. The cowling is huge, ugly, and takes up valuable space. I use to have good luck with Whirlpool until my last two whirlpool fridges started having structural issues where the doors would become extremely misaligned and no amount of adjusting the doors worked. Both of them required extra pressure to ensure the fridge door was closed all the way. I refuse to buy LG since LG is a Chinese company and their fridges are notoriously unreliable.
I have this exact fridge in the stainless steal, and everything he says is accurate. Hoping Samsung got this model right with the ice maker in the freezer and the water in the fridge. Honestly do wish it had a small handle to grab on the front, or a finger cut out like the top and bottom. Very happy with purchase, fridge is huge standard depth. Had it for 3 months so far.
Great video, I'm in the market for a fridge and wanted this one I read the reviews on the website, and made me iffy, but watching your video makes me more at ease about getting it. Keep up[ the great work on the videos half the time I'm looking at buying something and looking for reviews on tech yours pops up and it is always the first one I click
Got this EXACT one a week ago after 10 year LG (problematic, even more expensive) fridge. So far love it. I'm hoping for the best. It sure is a nice looking fridge and I specifically wanted one with water and ice inside due to mess...and stainless cleaning nightmare. No kids in house so it works for us.
I just got this a week ago too and I have thermometers inside, the top part is set to 34 but reading 40-41 so they are going to replace mine 😢 the middle drawer is steady at 35 degrees and the freezer is set to 0 but reaching -6 , wondering if I’m the only one that is actually measuring the actual temperatures cuz I’ve been looking online and haven’t found anything. Hopefully my new one works if not I will have to get a different brand
@@TyrantPapathe new one still isn’t consistent with the temps but I keep thermometers that connect to an app in there so it will alert me if it ever goes above 38 is where I have it set. So far it hasn’t gotten warm but it does get colder than what is set. I do love my fridge otherwise. Hope this helps
Ordered mine today with delivery tomorrow some time. I'm so excited to get this model at a great price to replace to really old fridge I currently have, it comsumes approximately 25% of my overall energy costs per month. Did I mention I have a few friends and fam that's a little envious right now. Plan on getting the range in a couple weeks.
I have that first fridge, and it's a disaster. I can't open the ice maker anymore; I shut it off as a lost cause. I'm looking to replace it after 11 years. I've been disappointed in it for about half that time. We've had two people tell us two different things about our water pressure. One said it was too high, and the other said it was too low. I have no idea if that's an issue or not. Thank you for the review!
Personally like the clean look but the normal ice water dispenser on front in open is way better tried and true and easy for both kids and adults to use and access
@@artieartya there is a Class action lawsuit the refrigerator ice makers will freeze up. And have to be manually defrosted. We have 2 at work with this issue. Also fridge temps do not match the number pad. Ours will not cool below 41 degrees. Normally around 43.
I own the same Samsung as your first one. Samsung settled a class action lawsuit on that one and we have had the ice maker replaced at least 4 times along with the control board the last time. They built a nightmare when they put that ice maker in the refrigerator compartment. The lawsuit required them to extend the warranty for I believe 10 years. If you have that model, contact Samsung customer support and they connect you with a local certified repair facility that will perform the repair for free. I'm not sure I will ever buy a Samsung refrigerator again, especially one with an ice maker in the refrigerator compartment.
At a certain point I was just done with it. We had warranty over so many times. I didn't realize how much of an issue it was till I saw tons of other people showing videos online. I'm just glad they are working much better now.
I have an infamous one affected by the recall. Bought the extended warranty knowing this. Repairs were done free of charge. My only up-front was the warranty plan.
Do you know what the actual temperature is inside the fresh food section? I have ours set to 34 degrees. It does good to do 35 and will go to 45 to 47 degrees before cooling begins. This is when the doors have not been opened for hours.
Thank you so much for the video this helps me feel good about my decision! I went with blue panels up top and yellow on the bottom for a colorful centerpiece in the kitchen!
This will be our third refrigerator in 12 years. I’m actually excited about getting our Bespoke. While we did get the glass fronts, I love the idea of being able to change them later. Also Home Depot has them $1300 off plus’s $75 off if you get another Samsung appliance…. We got a microwave
I had a Kitchen Aid side by side stainless that I bought from a warehouse 10 years ago for $800. The ice and water hasn't worked in years but everything else works great. I can only hope this Samsung lasts. I likes having the ice from the door except that when it dispenses, it's SO LOUD. 😅
Thank you so much. Have been looking at fridges for 6 months, had Samsung prior and the ice maker was the issue. Samsung has a bad rep, hopefully, like you said, they have it figured out. Every appliance store has tried to talk me out of this one, but BeSpoke has all the features I want and nothing else comes close in standard depth. Thank you very much for the in-depth review!!!
I wanted to send a thank you to you. We got it bought the refrigerator. Just the other day. I did a lot of research before I bought it I found, of course negative and positive comments and I love everything you had to say. Thank you again.
I bought a 27cuft bespoke. Three mos. later, the control board stopped working. Samsung could not supply the part and offered to buy it back at a $500 loss. I'll buy a GE next. Good luck with your Bespoke...lol😊
Mine was Samsung 4 door flex we have for6,1/2 years before it got bad , first ice machine hat bed and freezer stop working, and we bought bespoke with hub. 5 years warranty
Just a rant! The bespoke is gone. It was very nice refrigerator but the fresh food compartment could not reach the set temperature of 34 degrees. Mostly stayed in the 40s. March 10th Samsung looked at it and said we were opening it too often. That was nonsense! The refrigerator was purchased from Conns. Conns sent a tech out and they agreed with me that it was not cooling correct and there were error codes in the software indicating this. There was a tech here practically every week from March 10th to June 9th attempting to fix the problem with no luck. Conns replaced the screen, motherboard/control board, temperature sensor and reprogrammed the refrigerator. We stopped using the fresh food compartment all together for three days then had Samsung back out. This time Samsung tech agreed there is a cooling issue. He said the dryer needed to be replaced and everything else was working fine including the compressor. Dryer was replaced a few days later. It got slightly worse. Samsung returned a few days later. This time the tech connected gages to the compressor, removed the back panel in the fresh food compartment to inspect the evaporator and did the same in the freezer compartment. Now he tells me that there were two leeks in the system and needed to replace the evaporator in the freezer and the compressor. After the tech put it all back together the temperature would not drop below 58 degrees. This broke the camels back and demanded Conns replace the refrigerator with a different brand. That happened June 17th. Good luck with your Bespoke refrigerators!
omg, had the same samsung fridge and had the identical issues, got it fixed twice, said i would never buy a samsung again, now i bought the bespoke with the screen, now im afraid that my screen will go out, but hey, i got mines for $1700 scratch and dent, flawless honestly,
I bought this fridge partially based on your review. While the fridge is gorgeous and the beverage center is an amazing innovation, Less than 6 months in, it is clear Samsung continues to be plagued by ice maker issues. In this case, the ice maker unit is exposed too much to environmental conditions leading to freezing up. Samsung does not recommend the freezer being opened more than 3 minutes. This is impractical when organizing/loading/cleaning in particular. The ice make itself is incredibly cheaply made with nothing but "light:" plastic parts. I can see the writing on the wall for this being a perpetual failure point in the years to come. My last Samsung lasted 5 years before I game up on the faulty ice maker which leaked perpetually. This one likely won't leak. It will just stop working and require thawing to solve or replacement of the ice maker itself.
Great overview! We considered this fridge but the lack of a front water/ice dispenser was a deal breaker...we use it so much on our current Samsung fridge to fill bottles with ice and water that having to open the secret door every time to get water, then freezer every time to get ice, was way too inconvenient. Plus the amount of space the ice maker took up in the freezer meant the freezer was too small for our needs compared to our current 4 door Samsung fridge. Overall it was an atheistic upgrade but functionality downgrade so we got another of the traditional 4 door fridges. Haven't had any issues with our 4 door Samsungs, first one lasted 14 years without a single problem
Great video; thank you. I just received the exact same refrigerator today. I noticed my water picture does not fill so I will check that area based on what you showed. Also, I was wondering what the 'grids' are that cover the ice maker. I ordered mine from Home Depot as well. A very beautiful refrigerator. Thanks again.
If you can't get the water pitcher to fill up, you can turn on the setting in the SmartThings app. I think that is just a projector to help other food items not fall into the ice bin.
We got bespoke everything in our kitchen. The only downside is my white panels do not match the white on my range and dishwasher but I’m sure they offer a different white just have to go look. The 2 other things is they don’t offer a vent hood to match or a wine fridge. I wish they would atleast consider the vent hood.
I own this exact fridge and have had it 6+ months so far no issues. BUT DO NOT BUY FROM SAMSUNG DIRECTLY. 3/4 of our items arrived damaged. And then again 2/3 arrived damage and to get one more replacement was the BIGGEST HASSLE and they promised extras with each delivery like installation or additional money back and then never made good on those and every time we tried to rectify it we were directed in circles. Their customer service/warranty line is garbage. Would buy the fridge again but from somewhere like Lowe’s/Home Depot where delivery, returns, and warranty are treated much differently.
I had a terrible experience with Samsung during direct too. I ordered 2 vacuums and only one arrived. They had 2 tracking numbers…one clearly stated it wasn’t delivered/was lost. They wouldn’t re-ship or refund and they wouldn’t submit the paperwork to UPS when I filed a claim. I eventually had to go through my American Express to get refunded
Would you still recommend this fridge? I would also be mixing stainless steel oven and dishwasher etc with the white glass. I love the idea of the glass instead of stainless. We have 6 kids and stainless ends up with dents etc.
Good info. Is there a way to not make bigger ice cubes and use that space to store other items in Ice compartment? I think, I saw a setting in your phone.
Mine was stainless and failed totally in three months lost all food in fridge and freezer. No support yet from the brick or Samsung. It's gone at my expense. Went with Maytag/whirlpool side by side.
I just purchased one on this babies, but won’t arrive until November on my birthday. Hopefully it will last a long time. Been waiting for big refrigerator, we had to renovate our kitchen just for our big refrigerator 😊
Water is filled fast, is making both ice, small and regular size but at my opinion super slow, like I said, I have never seen both sides of ice full or at least half way full
I have this same one. Right now it’s not making ice and now it’s not freezing my freezer. I’m trying to figure it out and can’t. Any help??? It’s also says ff and 0 on fridge. I’m so aggravated. All the videos are not helping me
If you don’t mind, may I know how much did you pay for this refrigerator? They have it on sale at Lowe’s and would like to know if it is a real deal or it is always on sale. Thanks for the great review!
So, we just ordered one from Costco for $1699.00 price good through November 27, 2023. Great review. Thanks!! I really love that white glass, but I was afraid something might crack it and then I would be devastated. Ha! So, I'm playing it safe with stainless. Our opening is exactly 70" tall like the fridge. I don't think it will matter since it is going to stick out so far from the wall and my counter anyway. By the time that top hinge gets in the way, the back will most likely be close to the back wall. What do you think, Brett? How many inches from the front of the fridge does that top hinge end? That's the only measurement they don't give online.
What does the large touch screen do what are the benefits? I read if you get the touch screen you have to buy all the panels separately? Does that mean 4 total I’m assuming?
Thank you for this video - its all the info I needed to know to make a decision. One question - How high off the floor is the bottom of the fridge doors? I have a low counter top (32") that extends out on one side well beyond the fridge. I'm wondering if the door will clear the top of it. The height of the fridge is 70" and looks to be roughly split in half (35" for the two drawers and 35" for the French doors). Is that accurate?
We currently have the original family hub with the extra middle drawer and we love it. Now we're moving and I'm wondering 2 things. Why is the original family hub so much more expensive over the Bespoke when the Bespoke is a newer model? Secondly, I wish they made the Bespoke in Stainless Steel instead of black - I know you can color the panels. Am I missing something? Thanks for your detailed review.
Most likely the older model is running out of stock so it is limited and the price is higher. The stainless steel options are quite different for bespoke but not sure why. Looks like I can only find the bottom with stainless and the top with black. Maybe they found that just works best.
I notice the when you open the left door the Wright one also tries to open like is rubbing against it, the is a problem overtime is going to get damage
Will someone do me a favor? On the Smart Things app would you go to history and count how many times it says the doors have been opened and closed. I'm not happy how the fresh food section is cooling. Samsung says we are opening the doors too often. I find that hard to believe. Especially when the doors have not been opened for hours. It was 44 degrees when I got up this morning after 4 hours of no doors being opened. Temperature is set at 34.
Any update on the refrigerator? It has been longer than a year by now. What's your current take? We are looking to get a bespoke fridge, so your inputs would be appreciated!
We were just talking about how much we still really like the design and the beverage center. It is able to dispense plenty of ice and it is nice having the different sizes. So far no issues for us after 20 months.
![Best Samsung Refrigerator 2024 [don’t buy one before watching this]](/img/n.gif)
I just bought mine this memorial day, got it delivered from Homedepot, out the door with 5 year warranty $2130, it looks sleek with white glass, still learn how to operate it, and thanks for the great video.
I have had the 3 door in white for a couple of months. I’m in love and glad we went with a higher end compared to our previous ones. There’s more space, it’s stunning and sleek, it makes two sizes of ice, there’s the auto fill water pitcher and water dispenser. We live in Texas and attaching a water filtration filter is a must. This has really cut down our water bottle consumption. We ordered it from Costco and ended up saving big time during the Memorial Day sale. $1950, an extra set of glass panels, plus free delivery, set up and haul-away.
That's cool you got extra glass panels
That's a good deal
Great deal! What filter do you add I’m also in Texas
Only a happily married guy like us would say "I liked having X feature, my wife didnt like X feature, so we decided to compromise and not get that feature." LOL. I identify buddy.
Or a doormat of a guy
Awaiting delivery on a Bespoke 3 door. Chose this model specifically because 1) there is no ice dispenser in the door (they always break) and 2) the freezer was larger and better designed than others (more straight at the back as opposed to an angle causing loss of space, if that makes sense). Was looking for confirmation that I made a good choice, after reading about issues with the Bespoke. Thanks for the review.
I've had two fridges with the ice and water dispenser in the door and neither of them had any issue. A 2005 whirlpool and a 2017 ge
What color did you choose
I got stainless steel. Not only do I not care for the yellow and turquoise, but the stainless looks better IMO with my 20 year old traditional darker oak cabinets. And the white was just plain white that I’ve been looking at for decades. BTW we love this fridge. I hope it lasts for ages without issues. @@jaytemp5975
What were the issues people were having with Bespoke? Or was it just a general Samsung complaint after the issues with the ice maker in the fridge?
@@myrealnamedoesntfit To my knowledge the issues were with the ice maker in the fridge. I've had my Bespoke a little over a year now and am very happy. The beverage center is slick. Pitcher is the perfect size for making iced tea. Love the two sizes of ice cubes. In the fridge I was at first concerned by the limited adjustability of shelf height might be an issue, but it's not. The designers apparently researched well and placed the shelf brackets in the right place for common heights of bottles and containers, etc. Great choice for us.
A few things I forgot to mention. Compared to the old fridges this makes way less noise, though it still has some soft high and low pitch noises sometimes.
You can also order these with custom colors for each panel. So it doesn't have to be all white. Learn more: geni.us/BFEscV
I also found out that you can adjust the fridge features from the panel inside the right door, not just from the app. Learn more: downloadcenter.samsung.com/content/PM/202304/20230405163731741/EN/English/FDR_RF8000B_DA68-04402B_EN_c3_s1.html
The ice over problem is a consistent problem with Samsung Ice makers in the fridge. Samsung failed to seal and insulate it properly causing the warmer air from the fridge to enter and melt the ice and cause condensation on the coolant tubing. Unfortunately, Samsung continued with this design for 3-4 years, knowing there was an issue. I hope they got this one right.
Having one delivered at 11:00 this morning. We will see how it stacks up.
@@jeffeldredge1608 Let me know in 3-6 months. lol Good luck with it.
Thanks for the review. Have you measure the noise level when the compressor is running? I have an LG side by side and when the compressor is running, my phone reads 35db standing right next to the fridge. 35db is supposed to be pretty quiet, but I can hear that high pitch noise 10 feet away when im watching tv, in which sometimes it can be annoying. Has this been an issue with your fridge (or the previous ones)?
@luisarsuaga7637 So my parents have and LG fridge and without testing with a meter, I would say there is slightly louder and makes an interesting noise. 95% of the time I never hear the Samsung compressor, but when it is on it is noticeable.
I've had a Kitchen Aid side by side refrigerator for the past 12 years. Finally decided to update because I get a great deal ad a samsung account holder and military discount. Got this for $2090 TOTAL, with free delivery and setup. Ordered it with clementine and gloss black panels! Can't wait.
Thank you for your services
Saved me a huge headache by showing the door hinges and the long wall on one side. My kitchen is setup very similar and I was considering the counter depth for my family of 2. Thanks for pointing this out and saving me a huge headache.
Glad it helped!
Three in 8 years. I've had same GE fridge for 18 years. Replaced an $80 part once.
Just bought one in Black Stainless. It's the only counter depth they had in stock and I needed it NOW! But you got me nervous about reliability, so I'll add the extended warranty. VERY helpful review. Nice job!
whats the point of black stainless just get a black fridge at that point LOL
Love mines just bought this over the weekend. It’s going to be great for the holidays
Great review. You gave me a few ideas of how I can use it. First time I'm watching a review after I buy something. I just got mine delivered yesterday and I'm in love too. Mine's the 3 door version. A fridge was on my list but I thought of waiting with the purchase a few months. I walked into best buy to buy a dish washer. Saw this fridge and decided to buy it within 2 minutes.
Thank you for the review! I saw this fridgeabout a week ago at Home depot and and I absolutely fell in love with it! Thank you again
I bought at Home Depot!!
Thank you for your review. I own a Samsung Bespoke fridge too. The one I have is a different model, but with a lot of the same features. (I have the 4-Door Flex). The top portion of our fridge is exactly like yours with the beverage center feature. Bottom section is 2 freezer sections with pull out shelf-drawers. The dual ice maker is in one side, the other side can be set to freezer or fridge temp as needed. Ours is the same white glass as yours and we chose the counter-depth version. The space it fills is wide enough for the doors to open the full 125 degrees. It was very helpful to see you change the water filter. Our configuration up top is exactly like yours and this visual is a big help for the first time we need to do this. And the tip about water pressure is a really good one. Recently, we have had a LOT of plumbing work done and it was discovered our water pressure was set way too high. That has been adjusted and hopefully we did not do any internal damage to the fridge in the time we've owned it since March 2023. We ordered directly from Samsung and their price was better than any big box or dealer. Shipping was free. and they threw in an extra water filter and a $100.00 coupon. Delivery was 4 days after we ordered....much quicker than the other retailers in our area. At the time we ordered we were also given a perk of being able to get a 2nd set of panels free. We just have to decide what color!
Who Here loves fridges?
I do now
I love a fully loaded fridge 😊
Me
Me!
Fridges are cool.
I have this same fridge and so far it is the best fridge I have ever had.
Have you had any issues?
@@Jesseg-rj6xf none
We’ve finally progressed from bespoke historically only meaning clothing cut and tailored to the unique measurements of an individual to kitchen appliances made on an assembly line but with interchangeable color panelling. Great job Millennials.
haha, so true 😁
Greatly appreciated your video talking about the standard depth vs. counter depth. I have a counter depth black stainless Samsung for 7 years now I absolutely love, but will be leaving it when we move. I assumed I would purchase the counter depth in the Bespoke line (same one, but I want the family hub), but I believe our new kitchen has your setup with the wall on one side. Thanks for sharing that information. I'll take some measurements to see what the best choice would be for us.
I'm glad it was helpful! I've noticed Samsung has also done a better job at including those measurements on their website but wanted to make sure everyone gets the right one for their space.
Fantastic!!! The emerald green is stunning. We can't wait to get one. Beautiful!!!
Your review, especially the part a about the doors opening; standard depth vs counter depth saved me a major headache!
Great video. I ordered this exact fridge (stainless steel) yesterday from Costco. They uad it in sale for $2300. I also bought the Allstate warranty.
I avoided Samsung refrigerators for many years because of the problems they have had. But I decided to try this fridge after dojng quite a bit of research and learned this model is well designed. The fridge will be delivered in less than a week and I am hoping for the best.
This video is encouraging.
I've had no issues since I purchased mine in April. Very quiet, no loud noises.
@calm9447 I know this is the case for older model Samsung fridges. Not so sure about this one. But I hope it doesn't happen. The newer model GE fridges have some kind of cowling covering hardware that is INSIDE the fridge where you store food. The cowling is huge, ugly, and takes up valuable space. I use to have good luck with Whirlpool until my last two whirlpool fridges started having structural issues where the doors would become extremely misaligned and no amount of adjusting the doors worked. Both of them required extra pressure to ensure the fridge door was closed all the way. I refuse to buy LG since LG is a Chinese company and their fridges are notoriously unreliable.
I have this exact fridge in the stainless steal, and everything he says is accurate. Hoping Samsung got this model right with the ice maker in the freezer and the water in the fridge. Honestly do wish it had a small handle to grab on the front, or a finger cut out like the top and bottom.
Very happy with purchase, fridge is huge standard depth. Had it for 3 months so far.
Do you feel like the stainless steel scratches easily? We are trying to decide between the stainless steel and the white glass.
@@wavy2k following.
About to purchase, can you tell me how is it going with your purchase
Love our Bespoke Samsung Refrigerator!❤❤❤
Good gravy you're tall! I have this fridge, I LOVE it, but I'm 4'10, and had no idea there were handles at the top! Learn something new everyday! 😂
Haha! Height is very hard to judge on camera.
Great video, I'm in the market for a fridge and wanted this one I read the reviews on the website, and made me iffy, but watching your video makes me more at ease about getting it. Keep up[ the great work on the videos half the time I'm looking at buying something and looking for reviews on tech yours pops up and it is always the first one I click
I literally just got my fridge today!
How long does it take to really cool the fridge?
The water is not even cold.
Got this EXACT one a week ago after 10 year LG (problematic, even more expensive) fridge. So far love it. I'm hoping for the best. It sure is a nice looking fridge and I specifically wanted one with water and ice inside due to mess...and stainless cleaning nightmare. No kids in house so it works for us.
I just got this a week ago too and I have thermometers inside, the top part is set to 34 but reading 40-41 so they are going to replace mine 😢 the middle drawer is steady at 35 degrees and the freezer is set to 0 but reaching -6 , wondering if I’m the only one that is actually measuring the actual temperatures cuz I’ve been looking online and haven’t found anything. Hopefully my new one works if not I will have to get a different brand
@@inkedonww3320hate to be a bother, but did the replacement have the same issue? Thank you.
@@TyrantPapathe new one still isn’t consistent with the temps but I keep thermometers that connect to an app in there so it will alert me if it ever goes above 38 is where I have it set. So far it hasn’t gotten warm but it does get colder than what is set. I do love my fridge otherwise. Hope this helps
Ordered mine today with delivery tomorrow some time. I'm so excited to get this model at a great price to replace to really old fridge I currently have, it comsumes approximately 25% of my overall energy costs per month. Did I mention I have a few friends and fam that's a little envious right now.
Plan on getting the range in a couple weeks.
Have you had any issues with it?
It has been really reliable. I've had no issues with it at all so far. I really don't have any complaints at it. @@Jesseg-rj6xf
How much for the fridge
I have that first fridge, and it's a disaster. I can't open the ice maker anymore; I shut it off as a lost cause. I'm looking to replace it after 11 years. I've been disappointed in it for about half that time. We've had two people tell us two different things about our water pressure. One said it was too high, and the other said it was too low. I have no idea if that's an issue or not.
Thank you for the review!
Brett casually flexing his dope kitchen to us all 😎
I am very grateful that I could show it to you.
Don't forget to talk about the additional cost to change the color of the refrigerator panels if you want to go to a different color profile.
Nice, you always make the videos on the products I want
Personally like the clean look but the normal ice water dispenser on front in open is way better tried and true and easy for both kids and adults to use and access
It was certainly an adjustment. I guess it doesn't annoy me because I never use ice, I just like having the cold water ready to go.
Not if ice maker is in fridge section. Youll find out soon enough
@@tommyorrison9659 what??
@@artieartya there is a Class action lawsuit the refrigerator ice makers will freeze up. And have to be manually defrosted. We have 2 at work with this issue. Also fridge temps do not match the number pad. Ours will not cool below 41 degrees. Normally around 43.
@@tommyorrison9659 sucks for you. Should have got warranty Home Depot and Lowe’s got 5 years. Seems you cheaper out on that.
We just brought counter top refrigerator but in stainless steel. We love it!
Thanks for the video, we are thinking about getting one for our new home.
I own the same Samsung as your first one. Samsung settled a class action lawsuit on that one and we have had the ice maker replaced at least 4 times along with the control board the last time. They built a nightmare when they put that ice maker in the refrigerator compartment. The lawsuit required them to extend the warranty for I believe 10 years. If you have that model, contact Samsung customer support and they connect you with a local certified repair facility that will perform the repair for free. I'm not sure I will ever buy a Samsung refrigerator again, especially one with an ice maker in the refrigerator compartment.
At a certain point I was just done with it. We had warranty over so many times. I didn't realize how much of an issue it was till I saw tons of other people showing videos online. I'm just glad they are working much better now.
I have an infamous one affected by the recall. Bought the extended warranty knowing this. Repairs were done free of charge. My only up-front was the warranty plan.
Do you know what the actual temperature is inside the fresh food section? I have ours set to 34 degrees. It does good to do 35 and will go to 45 to 47 degrees before cooling begins. This is when the doors have not been opened for hours.
Mine does the same thing, Food is cold but it's a bit scary seeing how warm it gets inside the fridge at certain times.
Thank you so much for the video this helps me feel good about my decision! I went with blue panels up top and yellow on the bottom for a colorful centerpiece in the kitchen!
Those are going to be really fun colors!
This will be our third refrigerator in 12 years. I’m actually excited about getting our Bespoke. While we did get the glass fronts, I love the idea of being able to change them later. Also Home Depot has them $1300 off plus’s $75 off if you get another Samsung appliance…. We got a microwave
how's it working out
I had a Kitchen Aid side by side stainless that I bought from a warehouse 10 years ago for $800. The ice and water hasn't worked in years but everything else works great. I can only hope this Samsung lasts. I likes having the ice from the door except that when it dispenses, it's SO LOUD. 😅
Holy play by play about your past fridge lives. Just tell us you love it!! So good.
Thank you so much. Have been looking at fridges for 6 months, had Samsung prior and the ice maker was the issue. Samsung has a bad rep, hopefully, like you said, they have it figured out. Every appliance store has tried to talk me out of this one, but BeSpoke has all the features I want and nothing else comes close in standard depth. Thank you very much for the in-depth review!!!
Thank you so much. This is very, very helpful and detailed. :)
I just got one and your video really helps!
Thank you for showing handle under left side for beverage center!
I wanted to send a thank you to you. We got it bought the
refrigerator. Just the other day. I did a lot of research before I bought it I found, of course negative and positive comments and I love everything you had to say. Thank you again.
I'm glad my input was helpful. Enjoy!
thanks bud, was trying to figure out Counter vs standard... gonna do standard
I bought a 27cuft bespoke. Three mos. later, the control board stopped working. Samsung could not supply the part and offered to buy it back at a $500 loss. I'll buy a GE next. Good luck with your Bespoke...lol😊
Excellent in depth review! Thank you so much!!
Mine was Samsung 4 door flex we have for6,1/2 years before it got bad , first ice machine hat bed and freezer stop working, and we bought bespoke with hub. 5 years warranty
Finally a LG Signature competitor
Having problems with thin pice on the left door you have to manually push that flap so you can close the other side of the door
Is there an option to turn off the autofill for the pitcher? Can I use the pitcher for something else instead, like juice or iced tea?
Just a rant! The bespoke is gone. It was very nice refrigerator but the fresh food compartment could not reach the set temperature of 34 degrees. Mostly stayed in the 40s. March 10th Samsung looked at it and said we were opening it too often. That was nonsense! The refrigerator was purchased from Conns. Conns sent a tech out and they agreed with me that it was not cooling correct and there were error codes in the software indicating this. There was a tech here practically every week from March 10th to June 9th attempting to fix the problem with no luck. Conns replaced the screen, motherboard/control board, temperature sensor and reprogrammed the refrigerator. We stopped using the fresh food compartment all together for three days then had Samsung back out. This time Samsung tech agreed there is a cooling issue. He said the dryer needed to be replaced and everything else was working fine including the compressor. Dryer was replaced a few days later. It got slightly worse. Samsung returned a few days later. This time the tech connected gages to the compressor, removed the back panel in the fresh food compartment to inspect the evaporator and did the same in the freezer compartment. Now he tells me that there were two leeks in the system and needed to replace the evaporator in the freezer and the compressor. After the tech put it all back together the temperature would not drop below 58 degrees. This broke the camels back and demanded Conns replace the refrigerator with a different brand. That happened June 17th. Good luck with your Bespoke refrigerators!
Hoy me acaba de llegar mi nuevo refrigerador family hub, estoy súper emocionado 🎉 👍🏻
How much clearance would I need if one side of it was a wall it can't pull out past?
My best Samsung Fridge ever i want it now in 🇨🇦
9.5 " sticking out but you cant count the door. Depending on the hinges of the manufacturer . im going to get the Flex after I move
omg, had the same samsung fridge and had the identical issues, got it fixed twice, said i would never buy a samsung again, now i bought the bespoke with the screen, now im afraid that my screen will go out, but hey, i got mines for $1700 scratch and dent, flawless honestly,
That's a great deal!
Just ordered the same fridge through costco.
I bought this fridge partially based on your review. While the fridge is gorgeous and the beverage center is an amazing innovation, Less than 6 months in, it is clear Samsung continues to be plagued by ice maker issues. In this case, the ice maker unit is exposed too much to environmental conditions leading to freezing up. Samsung does not recommend the freezer being opened more than 3 minutes. This is impractical when organizing/loading/cleaning in particular. The ice make itself is incredibly cheaply made with nothing but "light:" plastic parts. I can see the writing on the wall for this being a perpetual failure point in the years to come. My last Samsung lasted 5 years before I game up on the faulty ice maker which leaked perpetually. This one likely won't leak. It will just stop working and require thawing to solve or replacement of the ice maker itself.
I love fridge. I have the lg version pretty cool but I think I’m loving this Samsung more because of the water jar
Can you turn off the ice maker to make more space for frozen food in the freezer section?
Also what's the app called?
Many thanks
Beautiful home Brett!
Thank you!
Very good review. thanks
Thanks Brett, your video helped me to know my new refrigerator.
Great overview! We considered this fridge but the lack of a front water/ice dispenser was a deal breaker...we use it so much on our current Samsung fridge to fill bottles with ice and water that having to open the secret door every time to get water, then freezer every time to get ice, was way too inconvenient. Plus the amount of space the ice maker took up in the freezer meant the freezer was too small for our needs compared to our current 4 door Samsung fridge. Overall it was an atheistic upgrade but functionality downgrade so we got another of the traditional 4 door fridges. Haven't had any issues with our 4 door Samsungs, first one lasted 14 years without a single problem
I do like how that have a variety of options and it sounds like you found just the right one!
You should never buy a fridge with ice and water on the door. It will break fast and also spoil your food.
@singh20011 can you explain more 8n detail what you mean?
Thanks for the review. I am thinking of getting one
Did you know you can open the top panels and lock then into place by lifting the panel up and out?
Great video; thank you. I just received the exact same refrigerator today. I noticed my water picture does not fill so I will check that area based on what you showed. Also, I was wondering what the 'grids' are that cover the ice maker. I ordered mine from Home Depot as well. A very beautiful refrigerator. Thanks again.
If you can't get the water pitcher to fill up, you can turn on the setting in the SmartThings app. I think that is just a projector to help other food items not fall into the ice bin.
We got bespoke everything in our kitchen. The only downside is my white panels do not match the white on my range and dishwasher but I’m sure they offer a different white just have to go look. The 2 other things is they don’t offer a vent hood to match or a wine fridge. I wish they would atleast consider the vent hood.
I own this exact fridge and have had it 6+ months so far no issues. BUT DO NOT BUY FROM SAMSUNG DIRECTLY. 3/4 of our items arrived damaged. And then again 2/3 arrived damage and to get one more replacement was the BIGGEST HASSLE and they promised extras with each delivery like installation or additional money back and then never made good on those and every time we tried to rectify it we were directed in circles. Their customer service/warranty line is garbage. Would buy the fridge again but from somewhere like Lowe’s/Home Depot where delivery, returns, and warranty are treated much differently.
I had a terrible experience with Samsung during direct too. I ordered 2 vacuums and only one arrived. They had 2 tracking numbers…one clearly stated it wasn’t delivered/was lost. They wouldn’t re-ship or refund and they wouldn’t submit the paperwork to UPS when I filed a claim. I eventually had to go through my American Express to get refunded
Would you still recommend this fridge? I would also be mixing stainless steel oven and dishwasher etc with the white glass. I love the idea of the glass instead of stainless. We have 6 kids and stainless ends up with dents etc.
Very nicely organized refrigerator. Great info
Good info. Is there a way to not make bigger ice cubes and use that space to store other items in Ice compartment? I think, I saw a setting in your phone.
I just bought this same fridge but with the smart hub. I'm putting my GE profile in the garage.
Mine was stainless and failed totally in three months lost all food in fridge and freezer. No support yet from the brick or Samsung. It's gone at my expense. Went with Maytag/whirlpool side by side.
Shouldn't you have a gap of at least 3 inches from back of fridge to the wall? This is for air flow to not overwhelm the compressor. I could be wrong.
I think you’re correct.
6:21 did you put the white sticker with the arrow? If not, I think it’s supposed to be removed and it’s why the sensor isn’t working fully.
I just purchased one on this babies, but won’t arrive until November on my birthday. Hopefully it will last a long time. Been waiting for big refrigerator, we had to renovate our kitchen just for our big refrigerator 😊
You are very patient. You will love it!
Water is filled fast, is making both ice, small and regular size but at my opinion super slow, like I said, I have never seen both sides of ice full or at least half way full
When does the beverage center and ice maker need to be cleaned and how much hassle is it?
Very detailed review, Thank you Brett. I am wondering can you use marker to write on the glass like a note board?
yes
watch at 19:19
I have this same one. Right now it’s not making ice and now it’s not freezing my freezer. I’m trying to figure it out and can’t. Any help??? It’s also says ff and 0 on fridge. I’m so aggravated. All the videos are not helping me
If you don’t mind, may I know how much did you pay for this refrigerator? They have it on sale at Lowe’s and would like to know if it is a real deal or it is always on sale. Thanks for the great review!
So, we just ordered one from Costco for $1699.00 price good through November 27, 2023. Great review. Thanks!! I really love that white glass, but I was afraid something might crack it and then I would be devastated. Ha! So, I'm playing it safe with stainless. Our opening is exactly 70" tall like the fridge. I don't think it will matter since it is going to stick out so far from the wall and my counter anyway. By the time that top hinge gets in the way, the back will most likely be close to the back wall. What do you think, Brett? How many inches from the front of the fridge does that top hinge end? That's the only measurement they don't give online.
The panels are about $100, so if one cracked… it shouldn’t be too devastating :)
Americans love ice. It's me. I'm American and I love ice
3 fridges in 8 years is all I got to say for these smart fridges.... I would think 1 fridge would last at least 10 years if not 15.
Fridges that were made 20-25 years ago you could get 10-15 years out of. Now, with all these smart refrigerators you're lucky to get 5-8 years of use.
Why would you keep a fridge that long 😂. How sad
@@brianruiz2360 cause not made of money and it super wasteful to buy new one when old works fine?
@@harmarize Break out the calculator bud. It's not that expensive lol worth it actually for the improvements over the years for sure.
@@harmarizemy old one sucks because when we got a new gallon of milk it immediately expired 1 day later
Thank you so much for your review. Very helpful.
Thinking about buying this one, any update on how it’s working now? Did you experience any issues?
So far we have had no issues. The device is working great.
That would never hold all my frozen food from Costco. Can you use one of the ice tray spaces for food?
What does the large touch screen do what are the benefits? I read if you get the touch screen you have to buy all the panels separately? Does that mean 4 total I’m assuming?
Thank you for this video - its all the info I needed to know to make a decision. One question - How high off the floor is the bottom of the fridge doors? I have a low counter top (32") that extends out on one side well beyond the fridge. I'm wondering if the door will clear the top of it. The height of the fridge is 70" and looks to be roughly split in half (35" for the two drawers and 35" for the French doors). Is that accurate?
We currently have the original family hub with the extra middle drawer and we love it. Now we're moving and I'm wondering 2 things. Why is the original family hub so much more expensive over the Bespoke when the Bespoke is a newer model? Secondly, I wish they made the Bespoke in Stainless Steel instead of black - I know you can color the panels. Am I missing something? Thanks for your detailed review.
Most likely the older model is running out of stock so it is limited and the price is higher. The stainless steel options are quite different for bespoke but not sure why. Looks like I can only find the bottom with stainless and the top with black. Maybe they found that just works best.
@@TechWithBrett I guess you can pay extra and get stainless steel panels for the bespoke
Has anyone had issues with the freezer and refrigerator holding the correct temperature?
I notice the when you open the left door the Wright one also tries to open like is rubbing against it, the is a problem overtime is going to get damage
Is the fridge still working?
Excellent video this was what i needed
I find my freezer doesn't slide very nicely back and seems there's some icing on the track. Are you having any such issues?
I hadn't until like a month ago when we cleaned the freezer and it had some ice build up on it. So I think just cleaning that should fix it.
Will someone do me a favor? On the Smart Things app would you go to history and count how many times it says the doors have been opened and closed. I'm not happy how the fresh food section is cooling. Samsung says we are opening the doors too often. I find that hard to believe. Especially when the doors have not been opened for hours. It was 44 degrees when I got up this morning after 4 hours of no doors being opened. Temperature is set at 34.
Ours does the same.
Any update on the refrigerator? It has been longer than a year by now. What's your current take? We are looking to get a bespoke fridge, so your inputs would be appreciated!
We were just talking about how much we still really like the design and the beverage center. It is able to dispense plenty of ice and it is nice having the different sizes. So far no issues for us after 20 months.