Live in Germany and we have a second-hand Saeco that we thought had finally given up the ghost, stumbled across this video after a frantic internet search for some kind of relevant information, and you Sir have (seven years after posting) saved the day, thank you very much.
Milan, It's worked. The slot has probably changed in that it is wider, but three pieces of thick card did the trick and the gear shifted back into neutral. THANK YOU SO VERY MUCH. You have saved me a round trip of three hours and probably about $200. I have now settled down to enjoy my coffee. Very impressed...!
After almost hurling the machine out of the window in frustration because I could not replace the brew unit, I watched your video and hey presto it worked. Thank you so much. Brilliant work
After my family, friends and animals, my car is the most important thing in my life, closely followed by my coffee machine and because I abused her by trying to force the brew unit when I was terribly tired I nearly ruined this treasure. Thanks to you, I can continue to cherish her xxx
This is awesome! You spoke well, the camera work was in focus and not shaky and you explained perfectly. I had to fight with my machine and figure it out but never really understood how to fix it or how things went together. I better understand how my machine works.
Let me add my thanks for putting this video online. I was about to give up on my years old Gaggia Titanium. I was re-inserting the brew unit after cleaning and must not have secured it properly. When I tried to make a coffee the brew unit kicked out partially and got stuck. I (and my mother who has gotten spoiled by our weekly coffees) were heart broken. Following the tutorial was easy and I had it back up and running in minutes. Thanks again!
This video was INCREDIBLY helpful, thanks for making it. Here are a couple of notes for folks who are making this fix on newer-generation machines. (Mine was a 2012 Exprelia-SS.) * There are *no* Phillips-head screws inside the machine. In the first step (removing the screw), you will need to use a Torx T-10 driver. If you don't have one it is well worth the time to go to your nearest hardware store and get one. Otherwise you won't be able to get the screw out (or back in). * In the final step (tricking the machine into resetting the spindle rotation), *skip* the step where you insert a card to trip the switch. If you do this, the machine gets confused and will report an "E04" error when starting up. To reset the brew group spindle, simply replace the drip tray and grounds cup, close the front door, and turn the machine on. It will whirr for a few seconds and then report "INSERT BREW GROUP". At this point you are all set - open the door, note that the spindle is now oriented correctly, insert the brew group, and you are back in action.
Rich Siegel Thanks for the tip about the Torx T-10 although, I didn't read your note till now.(6 hours later) lol I spend half an hour looking for the right screwdriver but this old granny found it in the end! I'll know next time, though I hope there won't be a next time. Regards Yvonne
OMG this was so helpful thanks so much the paper trick did it!!! I was for hours tying to put the brewer unit back in. Have a Saeco machine for the last 10 years and this time it was impossible to put the brewer back after inserting the paper the machine reset to the right position Great I'm delighted
Thank you so much! Our machine is under warranty but the business has kept on stalling about HOW to re-set the gear behind the brew unit. They said they might be able to find a video - 2 weeks ago....Thank you for solving what was a very simnple problem in the end
So after spending 3 hours trying to figure out how to get my brewmaster in my seaco. i watched this video and it was fixed in 15 seconds and the unit popped right back in... I can't thank you enough for this video... I"m saving this video.. you are my hero !!
This is a great video. Our Saeco Vienna plus has been sitting because we couldn't get the brew unit to lock back in after cleaning. I used the paper in the slot & it reset so it now works. I've been having to make French press for 2 weeks & I'm so happy to have my espresso machine working again. Thank you for sharing your expertise & saving me the repair costs.
Thanks a LOT ! Had the same issue with my Gaggia, and you saved me, not only $150, but also a week or two without decent coffee. We did have some trouble with paper stuff (last stage), but finally managed to have it all done. Thanks from Israel
+Doron Ophir That's fabulous! Guessing this video has saved people tens of thousands of dollars over the years. And as you mentioned many, many days without good coffee!!!
Thanks for putting this together! Fixed my Saeco Talea Touch 2. One note - on these machines, after you put a piece of paper in the little slot in the machine and start it, it will say "restart to fix the problem". Remove the piece of paper, machine starts and you are told to insert brew group. At this point the gear should be in the right position to insert the brew group.
This video has helped me out and saved my coffee machine twice now! Your instructions are brilliant, specific and very easy to follow! Thank you SO much for making this publicly available.
Company tried to stop the machine in mid cycle and pulled out the brew unit! When I found it in the morning I was less than pleased. Thank you so much for your very instructional video! I was able to have my cup of coffee and my guests were relived they would not have to look for a hotel!!
Thank you. I was tearing my hair out over my brew unit not going back into the machine (different brand). Resetting it the way you said has solved my problem. Thanks.
I couldn't find a repair shop near to me, I live in the UK. Followed your video and it worked a treat, our beloved coffee machine is working fine. We have a Gaggia Brera so worked perfectly on that model too! Thanks again
My hubby thinks I'm a hero for fixing our Saeco machine. But the real hero is you! Thank you so much for this clear, easy to follow video. Off to have another coffee.
Nearly 8 years after the published date - just to say your video is still being used and has kept my Gaggia Nespresso fully functional, i'm now up to 1920 cups of coffee after it was given to me a year ago. Many Thanks
Thank you! I have only had my platinum for about 6 months and the brew group stuck for the first time. Your video saved me from having to drink drip coffee tomorrow morning!
This was helpful for my Saeco Giro Plus except for one big difference. Instead of a philips head screwdriver you need a TORX-10 screwdriver. With that change, the video provides perfect instructions for the Saeco. Thank you.
Thanks heaps for this video. I was just about to bring my mother in-law's machine to get repaired as I was worried I would destroy it but then the same thing happened to my machine. I took the risk with my machine using your directions and after that worked I fixed her machine. Thank you again for posting this video, you saved me both money and time without a machine. And the machines are both SAECOs.
OMG! You saved my Saeco Machine! I was about to give up! Thank you for your tutorial- it was perfect to follow and I am thrilled that my machine is working! I thought the brew house/unit would never dislodge!!!! THANK YOU THANK YOU THANK YOU!
From Spain, Thank you so much for sharing your knowledge. I was able to unlock the machine thanks to your explanations. (Whether it was about to throw it away)
I cannot thank you enough! My husband and I love this coffee maker and I was worried that it was done for, since the brew unit would not go back into the machine. Your instructions on how to reset the gear worked like a charm.
Thanks heaps for this video. I was just about to bring my mother in-law's machine to get repaired as I was worried I would destroy it but then the same thing happened to my machine. I took the risk with my machine using your directions and after that worked I fixed her machine. Thank you again for posting this video, you saved me both money and time without a machine.
I finally fixed the problem at zero cost. The door has the bar to push (barely) the switch when it closed. As brew unit is getting older, it is more vibration while it is trying make the coffee, so the bar does not push the switch anymore (while closed) . Therefore, press-cycle is skipped. I opened bean holder and use thick paper to jam the switch (act as door always closed). Reassemble everything back. Unit is working now :)
Thanks, that worked for our Saeco.I did have a bit of trouble getting the inside gear to reset using the card, I just had to make sure it fit the slot top to bottom, then turned the machine on, hit the small cup button and heard the gear reset. Great job!
My Saeco allowed me to remove the brew unit yesterda, but it had happened mid-cycle, and this allowed me to align everything so that the brew unit would go back into the machine. Thank you so much!!! Day two without coffee was not going to be a good thing...
Thank you so much! I almost tossed my unit but thought there must be someone that knows what to do. It worked perfectly! I am going to guess that my Saeco Deluxe is just about 15 years old, that's a lot of coffee. It leaks a bit and gets coffee grounds buildup, but still after all these years, makes the BEST cup of coffee. Thank you for posting the video!
Thank you for such clear and correct instructions! My machine is back in working order minutes after seeing this and I was sure I'd be off to the repair shop with it.
After messing around for half an hour, I just fixed a stucked unit on my ancient Miele CVA 620-2 within minutes after watching your video. You really saved me some bucks!
Hi Jens, Thanks for the comment! Perhaps you might pay it forward (and redeem yourself from idiot status - I'm sure you're not! :)) with some advice for Frank Byl in the comments here. He has a Miele machine with brew unit issues as well. He commented about 12 hours after you. Yes subtle reference to the LZ!
5:08 saved me from throwing out my intuit. Even in test mode, it would not cycle to 'home' so that I could install the brew mechanism. After inserting a rolled up note, I inserted the grounds drawer, closed the door and magic, it cycled to 'home' . I then opened it up, inserted brew mech, and it works. THANK YOU ! I bought my Intuit in 2014 refurbished off ebay. I use heavy oiled french roast (I have to jiggle the bean feed by hand to get beans to load into grinder. 4 years and still going strong).
Thank you Thank you Thank you !!! I woke up this morning and encountered the problem of not being able to replace the brew unit back and spent almost one hour playing with the machine and going nuts !!! You made my day !!! your presentation is clear, specific and very helpful. You saved my time, money and nerves. It would be even better if you put some light on inside machine where is the brew unit that we can see better but overall EXCELLENT. What a relief for a coffee addict ! :)))
Excellent! Explained in such a manner that I was able to follow the instructions to remove the stuck in brew unit on another brand coffee machine and to get it operational again without a costly service. Which as usual, these things only happen on a week-end. This video saved me so much angst. Thank-you. (Someone who will remain nameless, had reassembled our coffee machine after cleaning, without ensuring the arrows on the brew unit were aligned.)
The switch I tripped to tell the machine the brew unit is in place snapped and fell down into the machine. How do I remove the panel behind the brew group to fix it? Very sad this helpful video resulted in a bigger problem... Miss my saeco.
I have an old, but beloved, Saeco Talea Giro that had the brew unit stuck. I was about to take the entire machine apart when I found this video. It was exactly what I needed to do and the step by step worked perfectly. Only difference was I had to put the piece of cardboard in and let it start up three times before it put itself into the correct position. I'm making great coffee again, thanks!!
You guys are absolutely my favorite company to buy anything coffee related. Thank you for helping me fix my Synchrony Compact before I missed my afternoon espresso.
Hi! Thanks so much for helping me fix our coffee machine after putting the brew group in incorrectly! Our matching is a little different, but he brew group is the same. The instructions were clear, we had to use an Allen key instead of a Philips head but the rest was exactly the same. Thank you so much and greetings from Australia!
+Monica Boyd Hi Monica, Glad we could help. Thanks for your comment. Love Australia! My daughter, born in 2000 is named Sydney in honor of the Olympic Games held there.
Thank you, thank you! I was fiddling for over an hour trying to figure it out and would never have gotten it back in without this video. Very much appreciated!
Thanks so much!! Although we live in the Boston area, the nearest good repair shop for Saeco is more than an hour away. Your description and video were great, and I had the machine back in working order very rapidly. It is great to have an expert guide.
Thank you. I just fixed my Intiuita Saeco. Works great again. Milan, your explanation is perfect and crystal clear. Why the unit was stuck in the first place? I don't know.
Nolan you are a true wizard! Thank you so much as I shut my unit off in the middle of a cycle because I noticed my water tank was empty (This never happens usually I'm on it!) and the pump was running and I did NOT want to burn the pump out so I shut it Off. I came short of truly forcing it out but stopped to check out "ole" reliable you tube for a fix and found your video which took me step by step in such a clear and informative matter and now my Vienna Saeco automatica espresso machine is working as new once again!....Thank You Nolan
Amazing. This fixed my unit. I was so upset it wasn't working and amazed at the simple instructions to get me operational again. So glad i found this saved me £100's not needing a new unit
THANK YOU SOOOOOO MUCH !!!!!!!You save my coffee machine and my morningsThe title should not be only "how to remove" the brew unit but how to put it back- that was my issue and thanks to your great explanations on the "neutral" position I succeed !
Great instructions. Two notes: 1) On my Platinum Vision the screw is a hex head, not a Phillips head. 2) It took 3-4 power cycles for the gear to align properly. Other than that, you saved me a trip to the repair center!
What a life saver, my Exprelia had a stuck brew unit and this video helped me put it back in again. I knew it was something with the little gear inside the machine being out of alignment but had no idea how to get it back to neutral again. Thanks!
Very good instructions, my Saeco HD8856 was stuck on Christmas Day and i had people over I followed the instructions and fixed it right away, so the brew group is the same for the Saeco machine thanks you
Hello again, Txx for this suggestions! I'll take a look later on today, starting with the brew unit. All O have to do is work out what the upper filter screen and/or check valve are, but I do have the service manual PDF downloaded so I'll consult that. It does seem odd that it always works from cold, but when I make some coffee, then do the shutdown sequence, and restart - ie the machine is then still hot/warm - it doesn't work, it just hums, and as you imply, no water comes out. If I can force water by priming, so the start lights come on, it grinds coffee, but produces no coffee and dumps the newly ground coffee in the waste box. Leave t fro a couple of hours and it all works again! Anyway, I'll try the brew unit clogging issues and report back! Txx for such a fast response, it's very kind of you!
Thank you SO MUCH for the outstanding videos you guys put out - you have helped me so many times with my Gaggia Brera - this time I could not get the brew group back in...was frustrating me for hours. I finally determined that the drive shaft was not in the correct position. this video helped me get it re-set so I could get the brew group back in. you guys are awesome!!!
Thank you so much :D I have a Saeco Talea Touch, in addition to the steps above, I had to turn the unit into test mode via the touch screen and select "BU WORK" and then "BU HOME" to send the brew unit back to neutral. I also did not have to exert any force to remove the brew unit once I unscrewed the receiver for the water. It pretty much fell out into my hand.
Hi this is very helpful. I followed the instructions and was able to reset the brew unit. After I put the piece of paper in the slot in the machine, it made the noise like the machine was turning the gear on the machine to the neutral position, but it didn't actually change the position of the gear and I still cannot install the brew unit. I have tried to restart several times with the paper and it makes the noise, but doesn't change the position. I get an error message (saeco talea touch plus) that says to "restart to solve the problem".
You just saved my life! Couldn't get the brewing unit back in the machine, the machine turned off while I was cleaning the brewing unit. Reversing the process, so turning the unit out of neutral (and in operation mode) made it possible to put it back in. My worst nightmare was that I had to drink instant coffee ! :-(
I so appreciate this video. Milan is so thorough in his explanation and explains it so well. I am happy to say that I successfully fixed my stuck unit thanks to him. THANK YOU!!
Oh my god! thank you so much for posting this video! it worked for me! Our coffee machine has been sitting doing nothing for months now waiting for us to find a technician but I decided to use TH-cam and it worked! I had to rest it a few times for the cog to turn in the correct position, but it still worked! Thank you SO MUCH!!!! I can have my coffee again!!! :)
This was exactly the problem with ours; the hardest part (after watching your video) was finding the right torx screwdriver to fit this model. Thanks for the video!
thank you very much for this very helpful video. some bastards try to make money outside of TH-cam with similar videos. you helped me out! thanks so much.
You should be teaching classes! Clear, concise excellent! My Saeco Incanto thanks you and I thank you. Mine is slightly differant but much the same. Removed the brew unit and would never have found that pesky screw. Over rode the switch and it went just like the video. Thank you again, you save me from turning my machine into nano-particles.
Thank you! I have a 14 year old Saeco Vienna Superautomatica machine and while it’s not the same model as illustrated, it’s the same concept. After much angst and rewatching the video a few times, I got my machine working again! Hooray! 🎉
I have a wholelattelove for you, Milan. Thank you for saving me 2-3 weeks of subpar coffee and a couple of hundred bucks. It worked like a charm on my beloved Gaggia Platinum Vogue!!!
Thanks for the video.....our Saeco Vienna deluxe locked up and we couldn't have fixed it without your comprehensive instructions. Enjoying a fresh cup now!
Great instruction video. However, when you place a card in the slot to "fool" the machine that the brew unit is in place, there is a danger that the micro switch lever that is in contact with the card will be displaced accidentally and fall out. I had that problem but, with some fiddling (and "open heart surgery"!), I managed to replace it. So, might I suggest the following instead. Early in the video at 1:40, the brew unit is removed without the spout. Then the spout is removed. Now, instead of replacing the spout in the brew unit and using the card to fool the micro switch with the danger as noted above, why not replace the brew unit (in its incorrect setting) and switch on the machine. This will restore the out of alignment gear wheel and the brew unit to their correct locations. Remove the brew unit and the arrows should be aligned (as at 4:15). You can now replace the spout in its correct check mark position.
Hi, Thanks for your comment. We have not had an issue where the switch lever is displaced. Your technique may work in some situations. However the miss-alignment is not always the same. Restoring the alignment of the drive gear and the brew group before installing the brew group seems to work in just about all miss-alignment issues.
Live in Germany and we have a second-hand Saeco that we thought had finally given up the ghost, stumbled across this video after a frantic internet search for some kind of relevant information, and you Sir have (seven years after posting) saved the day, thank you very much.
Hi Nigel, That's awesome - kind of stuff we like to hear a whole latte!!!
Milan, It's worked. The slot has probably changed in that it is wider, but three pieces of thick card did the trick and the gear shifted back into neutral. THANK YOU SO VERY MUCH. You have saved me a round trip of three hours and probably about $200. I have now settled down to enjoy my coffee. Very impressed...!
After almost hurling the machine out of the window in frustration because I could not replace the brew unit, I watched your video and hey presto it worked. Thank you so much. Brilliant work
Hi Martin, Happy to hear you found our video before breaking windows!
After my family, friends and animals, my car is the most important thing in my life, closely followed by my coffee machine and because I abused her by trying to force the brew unit when I was terribly tired I nearly ruined this treasure. Thanks to you, I can continue to cherish her xxx
Hi G, Happy to hear we helped solve your issue!
This is awesome! You spoke well, the camera work was in focus and not shaky and you explained perfectly. I had to fight with my machine and figure it out but never really understood how to fix it or how things went together. I better understand how my machine works.
Let me add my thanks for putting this video online. I was about to give up on my years old Gaggia Titanium. I was re-inserting the brew unit after cleaning and must not have secured it properly. When I tried to make a coffee the brew unit kicked out partially and got stuck. I (and my mother who has gotten spoiled by our weekly coffees) were heart broken. Following the tutorial was easy and I had it back up and running in minutes.
Thanks again!
+WrkflW Blog You are very welcome! Glad you are back in business for weekly coffees with your mother.
This video was INCREDIBLY helpful, thanks for making it.
Here are a couple of notes for folks who are making this fix on newer-generation machines. (Mine was a 2012 Exprelia-SS.)
* There are *no* Phillips-head screws inside the machine. In the first step (removing the screw), you will need to use a Torx T-10 driver. If you don't have one it is well worth the time to go to your nearest hardware store and get one. Otherwise you won't be able to get the screw out (or back in).
* In the final step (tricking the machine into resetting the spindle rotation), *skip* the step where you insert a card to trip the switch. If you do this, the machine gets confused and will report an "E04" error when starting up. To reset the brew group spindle, simply replace the drip tray and grounds cup, close the front door, and turn the machine on. It will whirr for a few seconds and then report "INSERT BREW GROUP". At this point you are all set - open the door, note that the spindle is now oriented correctly, insert the brew group, and you are back in action.
Hi Rich, Glad the video helped you out. And, 100 Thumbs Up for including your notes for others!!!!!
Rich Siegel Thanks for the tip about the Torx T-10 although, I didn't read your note till now.(6 hours later) lol I spend half an hour looking for the right screwdriver but this old granny found it in the end! I'll know next time, though I hope there won't be a next time. Regards Yvonne
OMG this was so helpful thanks so much the paper trick did it!!! I was for hours tying to put the brewer unit back in. Have a Saeco machine for the last 10 years and this time it was impossible to put the brewer back after inserting the paper the machine reset to the right position
Great I'm delighted
We're glad to hear the video helped!
Thank you so much! Our machine is under warranty but the business has kept on stalling about HOW to re-set the gear behind the brew unit. They said they might be able to find a video - 2 weeks ago....Thank you for solving what was a very simnple problem in the end
So after spending 3 hours trying to figure out how to get my brewmaster in my seaco. i watched this video and it was fixed in 15 seconds and the unit popped right back in... I can't thank you enough for this video... I"m saving this video.. you are my hero !!
Hi Charlene, Happy to hear the video helped and thank you for the comment!
You are very welcome. We are glad we could help!
This is a great video. Our Saeco Vienna plus has been sitting because we couldn't get the brew unit to lock back in after cleaning. I used the paper in the slot & it reset so it now works. I've been having to make French press for 2 weeks & I'm so happy to have my espresso machine working again. Thank you for sharing your expertise & saving me the repair costs.
Tracy S. Glad we could help!
Thanks a LOT ! Had the same issue with my Gaggia, and you saved me, not only $150, but also a week or two without decent coffee. We did have some trouble with paper stuff (last stage), but finally managed to have it all done. Thanks from Israel
+Doron Ophir That's fabulous! Guessing this video has saved people tens of thousands of dollars over the years. And as you mentioned many, many days without good coffee!!!
Thanks for putting this together! Fixed my Saeco Talea Touch 2. One note - on these machines, after you put a piece of paper in the little slot in the machine and start it, it will say "restart to fix the problem". Remove the piece of paper, machine starts and you are told to insert brew group. At this point the gear should be in the right position to insert the brew group.
This video has helped me out and saved my coffee machine twice now! Your instructions are brilliant, specific and very easy to follow! Thank you SO much for making this publicly available.
Company tried to stop the machine in mid cycle and pulled out the brew unit! When I found it in the morning I was less than pleased. Thank you so much for your very instructional video! I was able to have my cup of coffee and my guests were relived they would not have to look for a hotel!!
Hi CB, Glad things worked out for you - sounds like your company was as well!
Thank you. I was tearing my hair out over my brew unit not going back into the machine (different brand). Resetting it the way you said has solved my problem. Thanks.
I couldn't find a repair shop near to me, I live in the UK. Followed your video and it worked a treat, our beloved coffee machine is working fine. We have a Gaggia Brera so worked perfectly on that model too! Thanks again
Willow & Dixon That's great to hear!
You sir are my freaking hero.
+Ryan Jarman Thanks! You must be making coffee again!
My hubby thinks I'm a hero for fixing our Saeco machine. But the real hero is you! Thank you so much for this clear, easy to follow video. Off to have another coffee.
Happy to help make you a hero!
Nearly 8 years after the published date - just to say your video is still being used and has kept my Gaggia Nespresso fully functional, i'm now up to 1920 cups of coffee after it was given to me a year ago. Many Thanks
Hi Harry, Thanks for the comment. It is the video that keeps on giving and keeps the coffee flowing!
Thank you! I have only had my platinum for about 6 months and the brew group stuck for the first time. Your video saved me from having to drink drip coffee tomorrow morning!
This was helpful for my Saeco Giro Plus except for one big difference. Instead of a philips head screwdriver you need a TORX-10 screwdriver. With that change, the video provides perfect instructions for the Saeco. Thank you.
Thanks heaps for this video. I was just about to bring my mother in-law's machine to get repaired as I was worried I would destroy it but then the same thing happened to my machine.
I took the risk with my machine using your directions and after that worked I fixed her machine.
Thank you again for posting this video, you saved me both money and time without a machine. And the machines are both SAECOs.
OMG! You saved my Saeco Machine! I was about to give up! Thank you for your tutorial- it was perfect to follow and I am thrilled that my machine is working! I thought the brew house/unit would never dislodge!!!! THANK YOU THANK YOU THANK YOU!
+keokukiowa You are WELCOME, WELCOME, WELCOME!
From Spain, Thank you so much for sharing your knowledge. I was able to unlock the machine thanks to your explanations. (Whether it was about to throw it away)
I cannot thank you enough! My husband and I love this coffee maker and I was worried that it was done for, since the brew unit would not go back into the machine. Your instructions on how to reset the gear worked like a charm.
Hi Susan, Happy to help! Thank you for the comment.
Thanks heaps for this video. I was just about to bring my mother in-law's machine to get repaired as I was worried I would destroy it but then the same thing happened to my machine.
I took the risk with my machine using your directions and after that worked I fixed her machine.
Thank you again for posting this video, you saved me both money and time without a machine.
I finally fixed the problem at zero cost.
The door has the bar to push (barely) the switch when it closed. As brew unit is getting older, it is more vibration while it is trying make the coffee, so the bar does not push the switch anymore (while closed) . Therefore, press-cycle is skipped.
I opened bean holder and use thick paper to jam the switch (act as door always closed). Reassemble everything back. Unit is working now :)
Thanks, that worked for our Saeco.I did have a bit of trouble getting the inside gear to reset using the card, I just had to make sure it fit the slot top to bottom, then turned the machine on, hit the small cup button and heard the gear reset. Great job!
Hi Coleen, Happt to hear this video helped you out. Thanks for letting us know!
My Saeco allowed me to remove the brew unit yesterda, but it had happened mid-cycle, and this allowed me to align everything so that the brew unit would go back into the machine. Thank you so much!!! Day two without coffee was not going to be a good thing...
+Daphne Lewis Hi Daphne, Thank you for letting us know this video helped you solve the problem!
+Whole Latte Love You're welcome!! I love that machine and will cry if it ever dies.
Whole Latte Love = Fantastic! Thank you for being so enormously helpful. Clear, cogent, step-by-step explanations. Wonderful.
Thank you so much! I almost tossed my unit but thought there must be someone that knows what to do. It worked perfectly! I am going to guess that my Saeco Deluxe is just about 15 years old, that's a lot of coffee. It leaks a bit and gets coffee grounds buildup, but still after all these years, makes the BEST cup of coffee. Thank you for posting the video!
Hi Laurie, Thanks for the comment and glad we could help. Wow, 15 years! That's a darn good run.
Thank you for such clear and correct instructions! My machine is back in working order minutes after seeing this and I was sure I'd be off to the repair shop with it.
For anyone trying this, a 2mm allen key will engage that torx screw just fine.
Thanks TH-cam!
Now back to trolling and cute kitten videos for you, you lovable scamp.
Great Video on resting brew unit ...I had been struggling with this issue and unable to figure it out!
After messing around for half an hour, I just fixed a stucked unit on my ancient Miele CVA 620-2 within minutes after watching your video. You really saved me some bucks!
Hi Jens, Thanks for the comment! Perhaps you might pay it forward (and redeem yourself from idiot status - I'm sure you're not! :)) with some advice for Frank Byl in the comments here. He has a Miele machine with brew unit issues as well. He commented about 12 hours after you. Yes subtle reference to the LZ!
Thank you! This is the second time that your videos saved me and my 10 year old machine!!!!
Hi Ruth, Thanks for the comment! Happy to help!!!
5:08 saved me from throwing out my intuit. Even in test mode, it would not cycle to 'home' so that I could install the brew mechanism. After inserting a rolled up note, I inserted the grounds drawer, closed the door and magic, it cycled to 'home' . I then opened it up, inserted brew mech, and it works. THANK YOU ! I bought my Intuit in 2014 refurbished off ebay. I use heavy oiled french roast (I have to jiggle the bean feed by hand to get beans to load into grinder. 4 years and still going strong).
Hi DH, Thanks for the comment. Happy to hear our video saved your machine from the trash!
Thank you Thank you Thank you !!! I woke up this morning and encountered the problem of not being able to replace the brew unit back and spent almost one hour playing with the machine and going nuts !!! You made my day !!! your presentation is clear, specific and very helpful. You saved my time, money and nerves. It would be even better if you put some light on inside machine where is the brew unit that we can see better but overall EXCELLENT. What a relief for a coffee addict ! :)))
Thanks man, my wife now thinks I'm a hero after fixing our machine with your help!
+BBC reservaties Helping make men look awesome in their wife's eyes for 10+ years! Glad we could help.
Excellent! Explained in such a manner that I was able to follow the instructions to remove the stuck in brew unit on another brand coffee machine and to get it operational again without a costly service.
Which as usual, these things only happen on a week-end. This video saved me so much angst. Thank-you.
(Someone who will remain nameless, had reassembled our coffee machine after cleaning, without ensuring the arrows on the brew unit were aligned.)
+Kingsley Purvis Awesome. Always best not through the SO under the bus!
The switch I tripped to tell the machine the brew unit is in place snapped and fell down into the machine. How do I remove the panel behind the brew group to fix it?
Very sad this helpful video resulted in a bigger problem... Miss my saeco.
Hi, Sorry to hear you're having a problem. Which model Saeco machine do you have?
I have an old, but beloved, Saeco Talea Giro that had the brew unit stuck. I was about to take the entire machine apart when I found this video. It was exactly what I needed to do and the step by step worked perfectly. Only difference was I had to put the piece of cardboard in and let it start up three times before it put itself into the correct position. I'm making great coffee again, thanks!!
Hi RZ, Happy to help! Thanks for adding details of experience fixing your machine - will likely help someone!
You guys are absolutely my favorite company to buy anything coffee related. Thank you for helping me fix my Synchrony Compact before I missed my afternoon espresso.
Hi Megan, You're welcome!!! Thanks for your comment - you are now our favorite customer!
Hi! Thanks so much for helping me fix our coffee machine after putting the brew group in incorrectly! Our matching is a little different, but he brew group is the same. The instructions were clear, we had to use an Allen key instead of a Philips head but the rest was exactly the same. Thank you so much and greetings from Australia!
+Monica Boyd Hi Monica, Glad we could help. Thanks for your comment. Love Australia! My daughter, born in 2000 is named Sydney in honor of the Olympic Games held there.
Thats lovely!
Thank you, thank you! I was fiddling for over an hour trying to figure it out and would never have gotten it back in without this video. Very much appreciated!
My Food Odyssey You're welcome!
Thanks so much!! Although we live in the Boston area, the nearest good repair shop for Saeco is more than an hour away. Your description and video were great, and I had the machine back in working order very rapidly. It is great to have an expert guide.
Kenneth Kornman Love it when things work out like that. Happy we could help.
Thank you. I just fixed my Intiuita Saeco. Works great again. Milan, your explanation is perfect and crystal clear. Why the unit was stuck in the first place? I don't know.
Zee Zerihun Awesome ZZ! Glad we could help.
This man has been saving people since 2010 until now. My deepest gratitude.
Nolan you are a true wizard! Thank you so much as I shut my unit off in the middle of a cycle because I noticed my water tank was empty (This never happens usually I'm on it!) and the pump was running and I did NOT want to burn the pump out so I shut it Off. I came short of truly forcing it out but stopped to check out "ole" reliable you tube for a fix and found your video which took me step by step in such a clear and informative matter and now my Vienna Saeco automatica espresso machine is working as new once again!....Thank You Nolan
Amazing. This fixed my unit. I was so upset it wasn't working and amazed at the simple instructions to get me operational again. So glad i found this saved me £100's not needing a new unit
THANK YOU SOOOOOO MUCH !!!!!!!You save my coffee machine and my morningsThe title should not be only "how to remove" the brew unit but how to put it back- that was my issue and thanks to your great explanations on the "neutral" position I succeed !
+Michael Saghroun Awesome! You are very welcome - glad we could help!!!
This video saved my sanity and machine before using brute force methods ;-) Give the man a bonus!
Thank you!
Hi Richard, Happy to hear we helped you solve the problem!
Great instructions. Two notes: 1) On my Platinum Vision the screw is a hex head, not a Phillips head. 2) It took 3-4 power cycles for the gear to align properly. Other than that, you saved me a trip to the repair center!
Thank you my brew unit on my ancient Gaggia Synchrony wouldn't go in and fiddling with the switch as you demonstrated fixed it. My day can now begin!
What a life saver, my Exprelia had a stuck brew unit and this video helped me put it back in again. I knew it was something with the little gear inside the machine being out of alignment but had no idea how to get it back to neutral again. Thanks!
+SupahFraai Glad to hear this fixed the problem for you! And thanks for the comment!!!
This worked!!!!!! You are an absolute genius. This man deserves a raise!
Btw I have a Saeco Syntia, a few years old.
Very good instructions, my Saeco HD8856 was stuck on Christmas Day and i had people over I followed the instructions and fixed it right away, so the brew group is the same for the Saeco machine thanks you
Hi Al, Groups are very similar for the machine. Glad to hear you were able to get things running for your guests on Christmas!
Followed your instructions and got the brew basket out with ease.... thank you!
Hi KM, Awesome. Thanks for the comment!
This video saved me a bunch of time & frustration, should have searched before starting out. Instructions were spot on - thanks!
Hello again, Txx for this suggestions! I'll take a look later on today, starting with the brew unit. All O have to do is work out what the upper filter screen and/or check valve are, but I do have the service manual PDF downloaded so I'll consult that. It does seem odd that it always works from cold, but when I make some coffee, then do the shutdown sequence, and restart - ie the machine is then still hot/warm - it doesn't work, it just hums, and as you imply, no water comes out. If I can force water by priming, so the start lights come on, it grinds coffee, but produces no coffee and dumps the newly ground coffee in the waste box. Leave t fro a couple of hours and it all works again! Anyway, I'll try the brew unit clogging issues and report back! Txx for such a fast response, it's very kind of you!
Hi Brian, Thanks for your response. We are always here to try and help. Good luck.
Congrats. So clear in terms of explanations and video captation !
Fantastic! inserting the cardboard in the slot turned the shaft to line up the lugs. Thankyou very much.
Thank you so much. My machine is now back in business...I thought I would need to spend hundreds of dollars (which I do not have) to buy a new one!
Jun Zhao Awesome! glad we could help.
I agree with Kelly.....well filmed and explained! Amazing that nearly all the brands use the same system.
Thanks Paul!
Thank you SO MUCH for the outstanding videos you guys put out - you have helped me so many times with my Gaggia Brera - this time I could not get the brew group back in...was frustrating me for hours. I finally determined that the drive shaft was not in the correct position. this video helped me get it re-set so I could get the brew group back in. you guys are awesome!!!
Hi Nicholas, You are most welcome! Happy to help and thanks for the comment! This is the video that just keeps on giving!!!
great video! worked perfectly! Thanks
One thing tho; I have a Saeco deluxe and it requires a Torx #10 screw driver and not a phillips head.
Hi DB, Thanks for the comment. Happy to hear it worked for you and thanks for sharing the particulars for the Saeco Deluxe machine.
I've been trying to get that thing out of my Philip coffee maker for a month. Followed your instructions and now it works perfectly. Thanks!
Hi Mike, Glad you found our video and it worked for your machine. Thanks for taking the time to leave a comment!
Marc
You made me save lots of time and money to have it fix by a qualified tech.
Hi Al, Glad to hear this helped you out. Thanks a Whole Latte for the comment letting us know!
Thank you so much :D
I have a Saeco Talea Touch, in addition to the steps above, I had to turn the unit into test mode via the touch screen and select "BU WORK" and then "BU HOME" to send the brew unit back to neutral.
I also did not have to exert any force to remove the brew unit once I unscrewed the receiver for the water. It pretty much fell out into my hand.
I'll just add to the thanks below. Sorted my mother's coffee machine in 20mins. Excellent. Thanks for sharing..
Hi this is very helpful. I followed the instructions and was able to reset the brew unit. After I put the piece of paper in the slot in the machine, it made the noise like the machine was turning the gear on the machine to the neutral position, but it didn't actually change the position of the gear and I still cannot install the brew unit. I have tried to restart several times with the paper and it makes the noise, but doesn't change the position. I get an error message (saeco talea touch plus) that says to "restart to solve the problem".
You just saved my life!
Couldn't get the brewing unit back in the machine, the machine turned off while I was cleaning the brewing unit.
Reversing the process, so turning the unit out of neutral (and in operation mode) made it possible to put it back in.
My worst nightmare was that I had to drink instant coffee ! :-(
Glad I could help!
I so appreciate this video. Milan is so thorough in his explanation and explains it so well. I am happy to say that I successfully fixed my stuck unit thanks to him. THANK YOU!!
Oh my god! thank you so much for posting this video! it worked for me! Our coffee machine has been sitting doing nothing for months now waiting for us to find a technician but I decided to use TH-cam and it worked! I had to rest it a few times for the cog to turn in the correct position, but it still worked!
Thank you SO MUCH!!!! I can have my coffee again!!! :)
Glad we could help! This is one of those videos that just keeps on giving.
The problem is to bypass the selftest.
He wont go to his home position.
After the selftest he keep saying brewunit blocked
This was exactly the problem with ours; the hardest part (after watching your video) was finding the right torx screwdriver to fit this model. Thanks for the video!
+Wayne Pearson Glad you got the problem fixed!
Dude! Thank you so much!!!! You definitely fixed my Saeco! I also assumed I would be headed to the fixing shop.
thank you very much for this very helpful video. some bastards try to make money outside of TH-cam with similar videos. you helped me out! thanks so much.
Hi Armin, Happy to help free of charge!!!
You're welcome! Glad we could help :)
You should be teaching classes!
Clear, concise excellent!
My Saeco Incanto thanks you and I thank you.
Mine is slightly differant but much the same.
Removed the brew unit and would never have found that pesky screw.
Over rode the switch and it went just like the video.
Thank you again, you save me from turning my machine into nano-particles.
Hi Tim, Thanks for the kind comment! Happy to hear it worked for your machine!
Thank you! I have a 14 year old Saeco Vienna Superautomatica machine and while it’s not the same model as illustrated, it’s the same concept.
After much angst and rewatching the video a few times, I got my machine working again!
Hooray! 🎉
You are welcome!
Thanks for this! Terrific step-by-step!
Awesome! I had to watch 2 of your videos to figure out what was wrong, but you guys led me to the answer... thanks!
Hi TT, This video gets a whole latte love! Happy to help and thank you for the comment.
worked like a charm for Saeco Minuto...thank you for saving my life.
That's awesome! You are welcome and thanks for letting us know it helped you out!!!
thanks for putting time making this video! i could remove the brew unit out after watching this video!! thanks so much
A fantastic and clear video, saved my machine and really helped me understand the mechanics of it. Thanks you are life savers.
I have a wholelattelove for you, Milan. Thank you for saving me 2-3 weeks of subpar coffee and a couple of hundred bucks. It worked like a charm on my beloved Gaggia Platinum Vogue!!!
+Brenda Cook Hi Brenda, So happy to have you back in coffee with a fix for your problem!
Wow! You are a great instructor. So I’ve got the machine apart. The screw was the hardest part. Looking forward to my espresso in the morning!
Hi Esther, Happy to help and thank you for the comment!
Thanks for a great video! This help us resolve our stuck brew unit clogged by a puck that did not fall down properly.
+Sylvia Desouza Awesome! Glad to help!
Great Video - very clear and informative - I was given the Gaggia and can now have a coffee on tap in the garage !
Hi Harry, Thanks for the comment!
You rock! thank you for saving me from paying minimum $200.00 to ship my machine to a repair shop and have them ship back to me.
Hi Kelly, Glad we could help!
This video is gold, my unit got screwed up and this was the fix that I needed
+chris roto Hi Chris, Happy to help and glad you're machine is working again.
Thanks for the video.....our Saeco Vienna deluxe locked up and we couldn't have fixed it without your comprehensive instructions. Enjoying a fresh cup now!
Milan, thanks for posting this. I have now fixed my machine and am sipping an espresso to celebrate.
Hi JA, That's awesome. Thank you for the comment!
THANK YOU!!!!!!!! mine was jammed and I had NO idea what to do!! Thank you for sharing !
Thank you! I was able to fix my Titanium, the only difference with my model was it had torx screws instead of Phillips head screws
Great instruction video. However, when you place a card in the slot to "fool" the machine that the brew unit is in place, there is a danger that the micro switch lever that is in contact with the card will be displaced accidentally and fall out. I had that problem but, with some fiddling (and "open heart surgery"!), I managed to replace it. So, might I suggest the following instead. Early in the video at 1:40, the brew unit is removed without the spout. Then the spout is removed. Now, instead of replacing the spout in the brew unit and using the card to fool the micro switch with the danger as noted above, why not replace the brew unit (in its incorrect setting) and switch on the machine. This will restore the out of alignment gear wheel and the brew unit to their correct locations. Remove the brew unit and the arrows should be aligned (as at 4:15). You can now replace the spout in its correct check mark position.
Hi, Thanks for your comment. We have not had an issue where the switch lever is displaced. Your technique may work in some situations. However the miss-alignment is not always the same. Restoring the alignment of the drive gear and the brew group before installing the brew group seems to work in just about all miss-alignment issues.
What a relief...the thought of not having coffee on a Monday morning was unbearable!!! Thank you for the informative video!