How To Fix Blacked Out Radio Screen For 2014+ GM Vehicles
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- เผยแพร่เมื่อ 17 ต.ค. 2024
- Hey y'all, if your radio is black and won't turn on, try this simple step before you take your vehicle to the dealer. This occurred to me in my 2015 Chevrolet Silverado after replacing the cabin air filter. Let me know if it worked for you!
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Can’t thank you enough for this video! We took our 2017 Malibu to a Chevy dealership and they quoted us $600 saying we needed a brand new screen. Went home, watched your video and worked within minutes! Thank you!!!
Glad I could help!
GM dealership scam!
@@asimoford4994 stealership*
@@Snattle_Rake Yup
Where did you find it?
I just fixed my 2014 Chevy Impala!! I can't thank you enough!!! I only took the two bolts from the bottom panel, under the glove box, (I have small hands) and that blue connector was it!! I took the panel loose and could see the two blue connectors. I then went around, turned the car on, went back to the connectors (which if y'all don't know is the back of the fuse box) The blue one closest to the engine was it. I wiggled both but the second one was the one that worked. The screen turned right on!! You saved me so much money!!! Thank You, Thank You, Thank You!!!
Had mine out worked 3 days, took apart second time, disconnected plug from him, cleaned both sides with electrical cleaner, applied dielectric grease to the poles reassembled , has been 3 years with no more problems.. ps this is last GM vehicle I will ever own, quality has plummeted in last 10 or so years.
Thanks! Had my oil changed today and they changed the Cabin Filter (right by the blue wire). Drove tonight and no radio screen, saw you video, moved the wires around and the screen works!
Mine was cutting out when you wiggled the plug on the back of the Display. Took display apart and re-soldered the contacts on the back side of the Mini usb plug.... FIXED..! Thank You....!
I had mine go out coming back from a vacation. I still had the g p s on my phone. You definitely saved me a ton of money by watching your video. Thank you!!!!
You sir are a life saver. Changed my cabin air filter. Went to work everything worked great heading home radio blacked out. I must of bumped that blue wire while in there. Thank you buddy!
Swapped the thermostat and the infotainment screen went black. This did the trick. Thanks a million dude
Worked perfectly. Had cabin filter changed and got in truck to leave and no screen. All worked but the screen. The auto place stated they only changed the filter. Got home and googled for this problem. Followed your instructions and worked perfectly. Moved blue plug and screen came back on. Thank you!!
Thanks for sharing - my screen was black after changing the cabin filter - followed your instructions & I’m back in business.
I checked on a 2017 Yukon, the blue connector is a little towards the middle.
You just saved me money great video thank rob
pulled up to a wawa, looked at display cause music shut off and i had a black screen. Had to drive through rush hour, morning, orlando traffic for 45mins with no music ;( saw a few vids that suggested hitting the little button with guy on it next to onstar button by mirror, then hit it again but that didn't do squat cause all of my navigation was down as well (speed limit posting read 0mph) saw your vid, dropped the glove box, reached up under there and smacked around a cpl wires and sure as hell, it works again. And i didn't even have volume on when i watched your video (talk about simplicit ;-) 2019 Traverse Premier
Thank you so much for this video. I had just taken my truck to get it's oil changed and of course they had to check the cabin filter. The knocked my cable loose. They had no clue what had happened. I fixed it myself thanks to your video. Thank you.
Appreciate the help homie. I changed out my cabin air filter yesterday n my screen went black. I disconnected my battery n plugged it back up n no luck. Went on TH-cam, found ur vid n MAGIC happened!!!! Good lookin out👍🏽
Hi there so by disconnecting the blue hdmi and reconnected back it will be fixed I'm sorry couldn't understand well.
Do i have to rap the cable some how insid?
Just changed cabin air filter yesterday and had a black screen today. Very informative, thanks bro
Same here
Well, this took less than 5 minutes to fix. Thanks for sharing. Now I know what to look for anytime this happens.
I had a 2016 Sierra with this issue and now my 2019 Sierra is having this issue near daily. I was frustrated enough I was about to trade it in, but I'll try this first. Thank you so much!!
Definitely worth a try. If you've recently replaced the cabin air filter or have had the dealer do any maintenance near the glove compartment, it might be your culprit!
Thanks!!! As many others have said I changed the cabin air filter and the screen is now black. Can’t wait to get home and jiggle the wires to get my screen working again… Thanks so much!
Well, I pull3d and re-inserted the fuse first, and, low and behold, my display is working again. Thank you!
My man! I was fixing to order a whole new stereo before I saw this. Thanks for posting
Exactly the same thing. I was changing the cabin filter. Thanks buddy.
Hey...I jus want to say thanks. My screen on my 2014 chevy silverado went black literally 30 mins ago while driving and when I got home your video was the first and only I saw. It look simple enough and I tried it and it worked. And great video straight to the point.THANKS A MILLION!!!!
Glad it worked for you!!
@@Jrtapia94will this work on a Buick encore 2017??
The 20 amp fuse trick worked like a charm! Thanks!!!
Absolutely awesome man. Changed cabin filter screen didn't work. I thought I screwed everything up. I was getting sick to my stomach thinking about how much it going to cost. Checked out your video it worked. Thanks so much.
Hi there so by disconnecting the blue hdmi and reconnected back it will be fixed I'm sorry couldn't understand well.
Do i have to rap the cable some how insid?
I just moved it a little bit and it worked. I didn't pull out any plug
Dude you save me !! I went had oil change on my 2015 2500hd silverado of course they checked cabin filter thats when all my problems started I was ready to beat somebody ass for shorting my radio out thank you for saving me and them
My trucks touch screen went black this morning. I saw your video and tried it and it now works fine. Thanks very much for the help
Hi there so by disconnecting the blue hdmi and reconnected back it will be fixed I'm sorry couldn't understand well.
Do i have to rap the cable some how insid?
Thanks for the video! This is exactly what was wrong with our 2019 Suburban. In our situation the screen actually worked when the reverse camera was on. But otherwise was blank. Thanks again for the video.
This is what’s happening with mine! Did you just position the blue wire in a different position and it’s working now?
Great video. These are my symptoms too. What I will do is if mine is a connector, i will disconnect the battery and put some of the connector cleaner on both sides. This will guarantee that the connection is solid from that perspective.
Just happened to me after changing the cabin air filter, had to wiggle the wire bundle out of the way to close the filter door, fingers crossed this is the issue, thanks for the video!
Holy cow thanks for this I was freaking out after changing the cabin air filter
Hey guys unplugging the negative on the battery worked for me. No need to take off glove box. Try that second. Then third.... Dealership . 😒
Dude you are awesome. Anytime I can skip the dealer is a good day. No telling what they would’ve charged me.
I fixed mine with this trick thanks. It is definitely a manufacturing defect in the plug in if you are hitting bumps it will knock it out of sorts. And as for the glove box it is definitely stupid how GM decided it was a good idea to have it screwed in.
What year/type of GM vehicle is this in the video? I have same issue with my 2019 Colorado, but can't find that blue connector. I've looked behind the radio assy but not there.
Thank you so much I fix it on my own and didn’t get charge $800 like I was quoted. 🙌🏽
thank you so much just opening the glove box got my daughters display working again
Knew it had to be something under there. Mine went out after switching my filter. Thanks bro.
Finally a fix. Tried the fuse worked for about 4 months, now this.
Which one was the fuse I couldn’t find it
Dude… this fixed mine!!! Thank you so much for figuring this out 🙏🙏
Will this work for a 2017 corvette stingray ? My screen went completely black today and the fuse is still good
Hello sir. Would you please let me know if this might work for Mazda Cx9 2008? I am really depressed that the screen blackened out. But sometimes it did turn on, flickered for some time and turned off again. Thank you very much Sir.
Did that effect the steering wheel buttons lights as well ? My whole cue and a/c is blacked out. No navigation , no stereo but I can still press the a/c and it will work it’s just like the illumination and I have checked all fuses. I have a 2013 Cadillac ATS Any help would be amazing. 🙏🏼
Hit a pot hole on that side and it went out so I’m guessing that’s what it is definitely will give it a try thanks 🙏🏾
I just changed my cabin air filter and must have bumped it, pulled the glove box back out and sure enough, just a wiggle and we're all good. 👍
Thank you so much! I was having the same problem today with my 2019 Dodge Ram and it worked! You are so appreciated
I just had to take the fuse out and put it back in! Awesome. Thanks!
Hey! Just did this, and it's the same problem. Thank you for diagnosing it so easily! Just wondering, did you ever find a permanent fix for this? Could I just tape the cable in a correct place for it to permantly work?
Is there a fuse? I've wriggled and pulled out still black screen but all works. 2014 sierra gmc 1500
This is happening to my Buick Encore…already changed out fuses I’m gonna try this after work, thanks!
Dude you fucking rock. I was going freaking nuts the last 5 days with NO music. I literally had my phone under my hat against my ear driving to work 😂. Not no More!! Yes!!! Thanks
Awesome video dude! Thanks! I just changed my cabin air filter and radio screen went out !
Really worked .Thanks alot my guy. Simple fixes are the best
What did you do to fix it and three years later is it still working?
Thanks soooo much for posting this! Your video saved me $900!!!
Yesterday 10-1-2020 I did fix my 2016 Silverado thanks for the video
Thanks, worked like a champ, it fixed it right up. 2016 Yukon
Hi there so by disconnecting the blue hdmi and reconnected back it will be fixed I'm sorry couldn't understand well.
Do i have to rap the cable some how insid?
This worked and fixed the blank screen on my 14 Z-71
Yep I have the same issue
So I have a different situation. My radio is completely off. My display on the speedo says audio off. There's no sound, and phone won't even pick up the radio via BT. It's got power because the buttons light up. I don't think it needs to be unlocked from a dealership because the screen is completely black
Same thing is happening to me 2017 Tahoe
My screen went black on my 2014 lacrosse . The rev camera worked but just went black again when put in drive. I searched around and found that hitting Home and fast fwd button and hold for ten seconds reset, it worked for me. everything is fine now.
This just did the trick for me! Thanks for the tips, actually really easy.
Really appreciate your diligence.
Thanks so much! Your vid was spot on and saved me a bundle. You’re awesome.
Similar problem with my 2011 Terrain, but the screen isn't quite that fancy. I wonder if there's some cable loose in there... I may just have to check.
What's the other blue wire beside that one? It's a wire that goes inside a metal elbow
Mine does that occasionally. Usually right after backing up, the reverse camera is cancelled, then the screen goes dark and stays dark. Quick fix is to just make a change on the climate controls. Turn the blower up or down and the screen comes back on showing the blower speed adjustment, after that the screen works normally... Problem is with the CAN network. Annoying but not worth spending money on when all you got to do is turn a knob one click
Actually worked for my serra thanks for good content
Do I just pull it out or is it a button?
thank you you hit the nail right on the head worked fine have a nice day
My backup screen works but radio doesn’t at all any ideas ?
same, find a fix?
Thanks for the great content!!! Was my issue as well!!!!
Hey I have a 2016 Chevy suburban and it try’s to turn on then goes black again
Thanks so much! I was so pissed my screen blacked out. I feel like a genius lmao. Thanks a bunchhhhh💜💜💜💜💜💜
Hi there so by disconnecting the blue hdmi and reconnected back it will be fixed I'm sorry couldn't understand well.
Do i have to rap the cable some how insid?
mine was doing the same. had a bad voltage regulator. had to switch out the alternator. works fine now.
What year is your truck? Thinking about trying your idea. Tried everything else but screen doesn't want to stay on.
I tried doing this to mine with the blue connector but it still shuts off and goes black on and off and switched stations on it's own and even sometimes just stays black after I drive for about 10 min i do have subs and amp in it, truck has 71k miles,
Worked! Thanks.
Amazing!!! It worked on my 2014 Sierra base model!!! Thank you so much!
My screen started blacking out few days ago. Its hoes out then comes right back on. It’s does every 10 minutes. tried this. It’s still glitching
Thank you sir, saved me alot of heartbreak!!
Just did this. Works like new!
Makes sense now I just changed the cabin air filter and it happened
Is that just for the radio screen? I'm having issues with the mileage/trip screen on the dashboard. I can't figure it out if anyone on here would know how to fix this issue please let me know. HELP!
Does this work for rear tv screens?
Worked for me. Thanks!
I got a 2010 Chevy impala and I can’t find the HMI does anyone know where it might be? Would really appreciate it
You are brilliant! Thank you!!!!
Any ideas to fix a glitching screen where it jumps in and out apps from FM to a.m. radio to SiriusXM and a bunch of other crazy stuff just trying to find help before I bring it to service Chevrolet
I haven't experienced that... yet lol. Have you fixed this yet?
@@Jrtapia94 no lol it’s junk
Same thing with screen jumping for me. Did u find a solution
Just do that to my Silverado 2015 the problem continue I don't know what to do it connects and go black and conects again tired of it
I have done your trick three times and it keeps coming back. The blue plastic USB connector is under extreme twisting pressure because the molded on wire is at a very bad angle. This is a GM wiring harness fault and we are paying for their mistake. I tried both ways to rotate the plug to take the strain off of it but it was no use. Those are very fragile pieces and to mount them with that amount of rotational force on them is absurd. I cannot get mine to come on or go off by wiggling the harness but it was off for two days and then just suddenly came back on. There should be a class action suit against GM for this crap. To have two $400 dollar components connected by a $1 plug is the height of carelessness.
Wow my screen came back on after only opening the glove box! I guess I only need to prevent the wire bundle on getting wiggled or loose because of the glove box.
Thank you Im going to try it, mine just did the same thing
didnt work for mine, any other clue? my cluster says audio off, please help
Same dude. super frustrating. did you find a fix?
@@mirthpants6134 negative I'm just going to end up having to buy a whole new stereo aftermarket
I have a 14 silverado. Hoping this solution works. Thanks!
Did it work?
New_Generation Auto heck yeah. Thank you!
Fixed it for me! Boom! ❤
How do I get the top part of the glove box off to reach the cable?
Worked! Thank you
I'm more inclined to think the problem is with the ports on the hmi and radio, not the wire,... I did an android auto upgrade and this issue stopped completely
Anyone have trouble getting the blue connection out of the hmi? I feel like I’m going to break it when I try.
That worked, thanks for the video!
Thanks. Just fixed it.
Where is this wire at on 2016 terrain
HI, YOU HAVE A PROBLEM WITH YOUR CD PLAYER MECHANISM, IT IS STUCK AND THE SYSTEM PROTECTS IT SELF BY SHOUTING OFF;
And what needs to be done here in this case?
@@alerobles4280 first of all try to play a CD, if IT doesnt go in, the n disassembly the CD UNIT and open it to check the mechanical parts are on place
How did you get the wire to stay in? Im having the same issue
I just bent it/positioned it so the screen stayed on. I haven't had this issue arise since then.