Smartphones - Customer Service Reality ❌️
ฝัง
- เผยแพร่เมื่อ 27 ธ.ค. 2022
- In this video i checked SmartPhone Brands Helpline Number Service information
I talked with
Samsung Service
Apple Service
Realme - Xiaomi Service etc.
Check my Mobile Service Centre Warranty video
• I Visited Mobile Servi...
Thanks for watching
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#gyantherapy
#smartPhone
#Service
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the reason why i like his videos and in the name of tech channels ill suggest only him
Same I also love him ❤️
Techwiser also...both are good
@Anamika get lost
But no one will ask you
@@Anu_69 yes so get lost 😡
I got a problem in my samsung A52 regarding charging port back in the beginning of this month nd samsung gave an excellent service via phone call as well as home taking (which they took ₹200 for taking from home nd delivery the phone back) nd repaired it within 4hrs nd gave back the phone within that day only 💯🔥
My mother's m21 got dead after 10 days of purchase. Visited the service center, staff was amicable. My device was replaced although it took them 1.5 months for replacement. But no problems after that. Samsung provides the most reliable and hassle-free service for sure.
@@sanskarsharma100 You are saying that because you never experienced Apple's. They will literally replace in front of you at that moment, And if you want refund then they do that too, even if the reason is as simple as "you don't like the color"
@@dragonforcegaming7555 Well, I was not comparing it with apple. Apple service is for sure the best. As iphones cost way more. while, M21 was only for 12k.
@@dragonforcegaming7555 yes bro but it's only ur opinion.
Literally apple's customer care sucks!
They give nevertheless minded reasons and for replacement... They'll only take if it's somehow have insurance.
They'll coat more but no matter, they're busy in making money
@@dragonforcegaming7555 but yes!, Apple is somehow good in service 😊
Dulhe ke hath ki mehdi abhi tak barkarar hai 👏👏
Happily enjoy ur new phase of life GT brother 🤩😍
The most grounded tech channel taking care of real issues. Thank you Rakesh ji, much much appreciated!!!
Even we are more educated than the employees of the smartphone brands they should hire us 🤡 tbh
call center me kaun kaam karna chahega 🤯
@@divyamthakur true 😂
@@divyamthakur it's not a call center bruh 💀 the brands hire employees to give services
@@divyamthakur few brands allot to third party services or in other words BPO for there calling service center or call center.
@@GAMERBOI-lh1ef *
This man is literally raising the bar for tech channels , setting his own benchmark in this industry. Amazed . Hat's off to your work 👌🏻.
Ye hota hai ek true youtuber jo apne audience interest ke according kaam karta hai jisko pata hai aam aadmi ko kya kya pareshani ho sakti hai usaka problems apne informational video ke jariye help karte hai . That's why I really like to watch your video because you're truly honest for your passion
My experience with apple customer care is amazing, they explain each and everything in detail. In my case just to confirm they arranged a follow up call and the person told me that u will get a call tomorrow between 2:00 to 2:15 and to my surprise I got a call exactly at 2:01. Amazing experience .
Yeh just sell 5 kidney then they will help you
Apple के बच्छे bro पैसा भि उत्ना हि है 😏😏
Can you provide the exact number to avail this Customer Service from Apple. Please. It will be a great help!
@@chandramaulisinghudawat4196 since I work hard and earn I don’t need to sell kidneys brother…
Even my experience with apple was awesome. They are knowledgeable people
Video title should be :- roasting smartphone brands customer care😂😂
Your title is perfect.
Yes perfect💯👍 😂
Bro apt title.. but would like to say that most customer care guys are dumb people with little or no knowledge of the brand's they are working for.. even tech support of biggies like amazon and flipkart are not aware of what they are selling 🤣
@@sukhmeetsingh9520 true bro
Are Nahi
Maine is iraade se nahi video shoot kiya
Ye khud aise nikle 🤪
The major reason why apple has best customer support because it' a U.S based company. People in U.S need customer support like anything they literally Don't know that phones have SIM card. They are trianed to share every minute information very precisely. And one more thing it's a premium band the price of the device is included for exclusive customer support as well. I am very sure because worked earlier in BPO for U.S carrier client.
It's the real fact
True. Thank you for sharing your insights. Helps us understanding why things are the way they are.
Apple has always been the Brand which had the best customer care. Even there replace policy is extremely good. Android Brands never cared much about service centre and customer care helplines.
The other reason is cost of their phones which includes amount for service and support as well, which is not in case of android phones.
❤️
th-cam.com/video/QBTwzYKx-kE/w-d-xo.html
Just one request bhai , never ever leave this honesty 😎 i have seen top tech youtubers tend to lose their honesty after reaching a successful viewership but you have proved from time to time that you will stay honest always 🙌 keep it up bhai✌️
Please do this with the customer service of Jio & Airtel. It is really HARD & HECTIC for a normal customer to be able to reach out to their executives.
Im an iphone user… love the service… but in this video i loved samsung call back after realising their mistake..
Bhai kaa content koi soch bhi nahi skta aise prepared hota hai khud content sochna or uska sara process khud spectate krna🤞🏻 its amazing....
Sir you are just awesome .....what a level of unique videos .....Love from Bengal ❤️👍
I like how he corrected everyone of them….it’s necessary that every person should get right information but at the same time it was a bit embarrassing too 😂
Love from Lucknow ❤
M 2 from Lucknow
if dis guy is covering after sale services, he's doing everything above all. thanks brother 🌟
Thank you for making this video, I hope brands would take it seriously...
This makes you way more tech person man... Rakesh ji
Your way of information sharing is marvellous..
Keep it up😇
Mere samne bhi yahi kia tha in logo ne ek old age admi apna phone leke aya ki isme whatsApp nhi chal raha aur mi walo ne bina puche sara data delete kar ke naya os dalne ki baat kar rahe tha to maine kaha unse el baar mujhe dikhao to pata chala ki dikkat whatsApp me hi thi mobile ek dam thik tha 🤣🤣
@@saurav5520 😂
Brands be like "" Ye Rakesh hamrey class Lena band kyu nehi karta """ 🤣🤣🤣🤣🤣
Today I've subscribed to your channel because of this type of video.. This is very informative video for non technical people
Eye opening video. Never realised bcoz I never called customer care regarding this basic info.
Executives be like : yeh sab toh syllabus mein nahi tha
woh initial level wale hain. Executives ye sab questions bohut acci tarah se jaante hai
India mein maximum queries slow charge , sound problem, camera problem ya koi normal ke related hote hai so unko yehi cheezo ke liye maximum train kiya jata hai
Customer cares be like: Aaj school ki surprise test ki yaad aagyi !! 😅
Btw... nice video brother ❤️🔥
It is actually all about the outsourcing business.
Companies used to outsource their customer services to BPOs like Teleperformance,Genpact,iEnergizer etc.
To save another margin these BPOs used to hire average candidates who dont have any relevant background and offer salaries like 7k 10k in Cities like Delhi NCR etc.
Training cost bhi bachani hoti h and or bhi kafi sare genuine reasons hai iske piche
Lack of knowledge
Very unique video-test of brand service. Very nice
I really appreciate this video of yours.... they must be trained properly with good incentives. 😊🙏
Realme won my heart😂😂😂
😆
😂
Realme was like "this is the Real Me"
🤣🤣
Real me 😂😂
I don't even watch MWTB or MKBHD anymore. GT leads the way. 🙏🏻👍🏻💯
Sbko dekhiye jaha se info mile lapet lijiye 🤗
@@GyanTherapy you are special
Sb bolte h ki bss Hume dekho
Pr aap sbko promote krte hain ❤️
@@possible7153 Humbleness personified = Rakesh Sir! 💯💯
@@GyanTherapy We All Wants You To Please Make Video About-( POCO X4 PRO 5G phone All Bugs Fix All Problems Solution With Dual Stereo Speaker High Volume Dolby Atmos Testing With All Settings Tips Tricks Hidden Features Also Detail Comparison With Realme 10 Pro 5G phone )-Please
@@GyanTherapy youre better
Great video with great efforts 👍 thanks for the video 📷 💓💓💓
while the other you tubers making videos of unboxing, on the other hand legend are making videos like this , love u man , i have a request please make video on pixel repair service
People at Apple customer support are very Polite.…
Though there is one downside to it , they try not to be too straightforward … which can make the calls long
That's a pro for many folks
@@dragonforcegaming7555 i don't think, it's at the end consumer psychology.
Apple care always try to be polite and friendly. That makes a consumer feel good, positive, it makes him psychological satisfaction. Of yes what i paid i deserve, secondly polite and friendly speaking influence a consumer to buy good again in future.
Btw knowledge was great.
One and only Indian tech TH-camr who is 100% true to his profession. No crap. Pure content. Loads of love from Bangalore ❤️
Most honest youtuber ❤ polle khol rahe ho bhai aap companies ki customer care walo se zyda 1st class ke bachho ko pta hota hai aaj kl ke
Rakesh Bhaiya Salute to your working passion
"Haath ke menhdi utri bhi nahi aur aap apne kaam par"
🫡🫡🫡🫡🫡
Awesome topic you raised
“It does not matter how slowly you go as long as you do not stop.” 👍 great
You try lots of different things compared to other youtubers. That's why I love watching your videos. Please continue to make this type of videos❤️❤️
Thanks for this type video bro 🔥❤️🔥
Thanks for giving us a deep information about the reality of service centers you are my number 1 tech channel
please also include brands such as motorola in these type of videos too
love your videos 🥰
Gyan tharepy ke samne service center valo ka gyan nhi chalta😊😁
Content OP🔥😍
Very Important video❤️
I Like Your all video👌
LovE from Bangladesh ✌️
Sir aap kasam se dil jeet lete hai Videos se.
Aisa lagta hi nahi hai aapka videos dekh kar ki aap TH-cam influencer hai aisa lagta hai ki aap ek family member hai jo humlog se baat kar rhe hai virtually.
bina jyada negative hue na hi koi cringe reference diye, clean saaf bhasha me constructive criticism, to the point, and very well structured. Yes that is exactly what I could make of this video. Great work. Nice concept. Thank you for sharing this one and good luck for the next one.
Now this what a tech content creator should do , because of u guys technological content is improving in a very good way ,it feels like yes I am watching to a tech video of 2022 and not that old style unboxing videos or review videos , amazing content . Hats off to u and your content bro 🔥🔥🔥
Very well, it will help to make the service better 👍.
👌👌 keep exposing 👌🏻👌🏻
eventually this will benifit customers & specially to your viewers 🚩🚩
Very interesting video guru!
Love you sir ji and love from Rajasthan india 🇮🇳 🙏 ❤️
#GYANTHERAPY
Please talk about the user interface of the softwares of different mobiles like some good things or bad things or handy day to day features.
Best video ever rakesh bhi 😍
authentic youtuber. please stay as is is sir we always suooprt you. love you @Gyan Therapy
These customer care centers should be opened in Tier-2/3 cities.....
Cause 10-12k in big cities doesn't get you good employee, but you'll get bang for your buck in Tier-2/3 cities...
Bhai hamesha aapki videos ek dum zabardast hoti hai, ekdam unique👌👌😊
Very informative video ❤️
Rakesh Bhai ki investigation se bachna kisi bhi brand ke liye mushkil hi nahi namumkin hai 💪
btw , your content is useful , necessary and amazing as always , keep it up 👍👍👍
Thanks for heart, Rakesh Bhai ❤️
This is the reason why I like him 🥰than so called tech youtuber 🤣
Best technical channel at all that's the reason I am like his video before seen 🤗
Really Rakesh Sir always presenting ground reality on channel, not like other tech youtubers only making for money. Super Liked.
This is what we mean by Quality content. Keep up Rakesh Bhai and many many congratulations 🥳
Hello Brother,
I am Fan of your videos in the way you share your thoughts and details of devices are extremely satisfying..
Actually I contacted you bcoz i want to buy a POCO phone,
but for the confirmation of one specification I called POCO twice, and some person attended the call and revealed his number also. and said this is not a POCO number..
Great as usual 👍👌
This is quality content. Thank you.
RAKESH bhaiya again another hit video ab toh century bhi paar hogyi♥️
Hello sir , I am following your videos from almost 3 years ago and I watched your youtube channel growing from your Samsung a50s phone videos and your home town videos where you're making video holding umbrella and using tree as a tripod and now you're one of the best tech content creator in youtube and this is the first time I am writing a comment on your video and I am hoping you are reading this i want to say that i have learned alottttt from your videos sir, you never disappoints no matter what the condition is and thank you so much sir for your efforts. ❤️
Thank you 🤗🙏
I really like the way you are changing the seating location during the call according to Brand!!😎😎😎😎😎 .....
Bhai aap bahut lajawab videos banate ho 👍👍 I am salute you
Please make video on hyperx quadcast vs blue yeti mic
No one is as Sincere as APPLE CALLBACK request
Sir please make video on your experience with brand this year same as like you made previous year.
Superb video.
Very very good.
hello bhai!! hellooo??
😅😅
nice video btw. great content as always
Quality content as always
Sir you are provide such a great information for your subscriber and you are the best and real tech TH-camr and sir un topics pe baat kartey hai jis pr koi baat nhi karta hai
love you sir❤️🤭☺️
Sir Mass buy review everything of every brand like mivi wala video (we really like that mivi all products simple straight clear reviews )
This is called content......
The reason why gyan therapy is different from others........
That's the reason I subscribe Gyan Therapy ❤️😊
Sir, you are one of my inspiration... I am saying this From my heart.. and will always say... ❤️🔥
Nice Topic…❤
*Such a wonderful content ! Bringing out the ground based truth of brands...* 💜🥂
Most honest tech youtuber in india
Great work bro keep it up
great info..🙏🙏
Is baar toh chalo aapko sab kuch already pata hai. Agar koi layman call kar ke puche jisko tech ka nahi pata, usko toh yaar Yeh log chuna laga denge.
Great work as always!
Google hi karle isse accha to 😂 kon itni mehnat karega phone lagao baat karo
I'm still happy being a samsung user to the fact that they called by themselves after realising the mistake done by junior,
So it means, they are actually monitoring them.
Means at least they are looking/working on improvements.
Anyways, a great video other than tech..
Great job.
Me too Samsung user. 3rd Samsung phone in a row
I don't think they monitored it. Most probably, the employee reported the incident and the executive was ashamed of such an answer, so he called back, knowing if Samsung comes to know of this then he's gonna hear a lecture and the employee might get fired.
@@dragonforcegaming7555 so atleast they bothered about this.
Unlike others... They didn't do anything at all.
That's what my point is.
@@mahinkhan3721 I'm using samsung since 2009
@@anandprakashsingh8996 Yeah compared to the Realme and Xiaomi guy, Samsung's response was better.
But to be honest, oppo and Vivo's response was even better. They genuinely tried to answer the query, oppo's one even took some time to know about it then made you understand(which Samsung, Realme and Xiaomi should do too), while Vivo's one already knew the answer and did his best to make you understand.
Valuable information 👍
Really Great videos, You also make video about Under warrenty Devices issue. go to Service centre and check, what they make totally Fool to customers. Software related issue or charging issue. Mainly these are commen issue mostly..... And they give reasons that your devices is WATER DAMAGE * so we can not repair your device 😀.......
Try this personaly, MAJA AAYE GA 😎
Bro he have checked already see his previous video🖤
His reply after answer is my fav part 😂😂😂😂
All special features explained in one video ❤️
Bhai aap tho geniune content creator
All the best Bhai
Is that mehendi on your palm ? Looks good 😀 And video... AWSOME ❤️
Shadi ki mehendi hatho mai dikhai de rahi hai sir..congratulations sir love you ♥️
Nice topics sir.. 🥰🥰 happy married life sir 😍😍
Hi Rakesh, you are correct but oppo vivo Xiaomi, all are popular for budget smartphones...so they are not spending much ... Tech Mahindra, concentrix call centre are working for them... They are providing 6000-7000 salary... What do you expect.... I am serprised with Samsung... They had premium service... But now Seems outsourced...
Good Question Sir Good Experience 😍😍 U
Jai hind sir..congrats on your marriage..🥳..real life scenario content is what differentiates you..👍👍
Good one brother 🔥✨
POWERFUL TOPIC POWERFUL VIDEO POWERFUL PRESENTATION. BIG FAN BRO!
Bro ,make same video with laptop brands..like msi and others. because they are more expensive and need the assistance utmost....unlike mostly Mobiles sold are under 20k..