Angela even though I have not met you in person, getting to know you and learning so much from you was a blessing this year. May God Bless you and your family during this season and a prosper 2022 are my wishes for you.
Oh wow, that is so nice of you to say. Thank you for your kind words of encouragement and support and for spending a few minutes of your day here with me. I appreciate you. :-) Merry Christmas to you and your family as well and may God Bless you and yours. 🙏
Lol I love that she's festive. Not a Christmas person definitely a Thanksgiving baby since my birthday sometimes falls on Thanksgiving but I LOVE Angela's energy. She has helped me so much with my cleaning business Tharow. Let's Clean!!!! ❤️❤️❤️🇯🇲🇯🇲🇯🇲🇯🇲
I wanted to share with you that the other day me and my mom did a house it was 1400 feet three bedroom one bath kitchen living room two people one dog and it was pretty small but I gave her an estimate of $200 and what she was mostly wanting was florist because she was having construction and I asked her what about the ceiling fans what about doing a deep clean so everything could be nice and clean and so I’m learning about the cleaning business and we ended up doing a deep clean plus the floors and 200 was not enough and the customer realized that we did a lot more than what she expected and at the end of our shift she said wow you guys are doing a great job I didn’t expect this as I told her that I’m learning how to charge her house and not by the hour and she said will tell me how much it would be because you guys did a lot more than what I expected and I gave her the price and she paid us so I think that was really nice of her although a lot of customers aren’t that way they would want to stick with what I said so just wanted to share my experience with you but I’m learning and after that she asked me and my mom if we could do vacant house for real estate because she saw what a good job we did so now I need to learn how to charge for vacant house that are getting ready to be sold
There is price/estimate software on the market like compasswave.com that will help streamline the process. But there are a lot of factors that have to be matched up with customer expectations so that the cleaner is paid properly and the customer gets confirmation on the services they have paid for.
@@AskAngelaBrown beforehand congratulations for your show, very informative. This question is not pricing the job but it has do with money as well. How should one address cancelations?? Should we charge for it ? specially to the ones who made a habit of it...and it we should, how much is fare?? Maybe making a video just talking about this would be great for some of us house cleaners. Thanks in advance for the answer.
So having started my business recently I knew this would be a tough one but I also am a very straightforward person who values transparency. I choose to reply up front to the question with what I charge hourly ( with the exception of move in/move outs ) because for me if they want to use their time window for a deep clean on a refrigerator or its an elderly client who needs help with the basics I am going to charge the same. Upon the walk through we determin what that time slot will be and how much I can get done during the appointment. Honestly I did not want to mess around with bidding or up charging while establishing my reputation/business. Hope this method works out lol
@@AskAngelaBrown it's going great Angela, I am completely booked out for what I have to offer weekly time wise and some of my bi-weekly clients after seeing what I can produce have me on weekly. So really blessed and thanking God for you and all the helpful tips you supplied me when I was doing my research into starting a business and how I wanted to run it. That's a huge blessing when people lend their knowledge and expect nothing in return only wanting others to succeed. You are special person and I wish you all the best as well!
I know right? I'm way too serious most of the time and I just uncovered my stash of fun holiday hats. I've been having such fun this season. Thanks for watching and checking in. It's great to have you here. 💛
This was very helpful. Can you help with breaking services down if pricing flat rate they want walls baseboards windows inside n out tracks ect done plus the deep clean how do you price and break down also how do you price commercial I have a salon has about 3 levels and idk how to price 1x aweek clean
We have a paid course savvycleaner.com/upsells-and-special-projects/ that explains a bunch of special projects, when to offer them, how to do them, what equipment you will need, and how much to charge. It's a great spring board for packages you may create and shows you the reasoning behind the pricing so you'll know what to charge.
Love your hat! I'm planning on raising a few of my clients next year. I'd love to raise my original clients from 23.00 to 30.00 per hour to bring them in line with my newer clients but am afraid of the sticker shock that will create on a 4 hour biweekly job.
Hi Ángela , thank you very much for your support and sharing your knowledge that gives us a lot Help, God bless you and your family and your projects, I live in the state of New Jersey what are the right rates for residential and commercial. I know it has changed especially because of COVID. And the other question I have to charge Taxes or not. Because I pay my taxes at the end of the year? Thank you
Hi Jorge, I appreciate you watching the show and taking the time to leave a comment. Here is a playlist of videos on taxes and accounting: th-cam.com/play/PLh1fKdNH3piS1RSLBwlQhmizPTrIepybP.html It’s hard for me to pinpoint rates for New Jersey as I don’t know your exact area and what the going rates are there.
I love your vids. My wife has a cleaning service and I tell her things that she can do. She fights all my my advice. But when you say the same thing then she thinks it's great advice.
In my world your right up there with the president. Thank you for your book I bought it for her and that's when the wife started her cleaning service. She has ben doing it for 3 years now.
Oh wow you are an awesome husband! And too funny on your wife not taking your advice, I think that most spouses don't...lol! Thank you so much for your kind words and for taking the time to write these comment, I appreciate it! Wishing you and your wife a great 2022 and lots of continued succes!!
LOL. Thanks for the feedback. But don't speak too soon, the gigantic cleaning bottles are only one wall away and may show up again at any unexpected moment. LOL. 😂
Hello! Angela, in the community ( where the incomes are more than $ 100,000 per year ) were I live, the people just want to pay $12 or $15 AND do like your first example, laundry, folding etc ... I rate my prices $50 per hour ( with the options for them to tell me what they want ) they just tell me " this is insane" ... How you housekeeper wants to win more than me? Sorry 😭 but in this season I am not the soul of the party.
You're right, If you ask, most people would like to pay $12 or $15 per hour. I would too - but those are not the going rates where I live. As an employee, you may only make $15 per hour but the cleaning company needs to charge more per hour in order to run the business. The cleaning company has overhead like laundry, cleaning chemicals, vacuums and equipment, advertising, marketing, social media, internet services, website development and hosting, taxes, vehicles, fuel, vehicle insurance, vehicle service, recruiting, hiring, payroll, accounting, uniforms, training, liability insurance, bonding, workers compensation, breakage and repairs, scheduling software and other business-related apps and more. Does that make sense?
Hi. Here's a video that may help: th-cam.com/video/n8MY-BhVttI/w-d-xo.html Also, if you search my channel you may find other videos that will help you. Thank you for watching! 🤗
HI Angela, Merry Christmas. I love your videos. I am few days away from starting my cleaning business. I don't know how hiring employees work. Specially, who prepares the employee signup form? Do I write it, hire someone to write it for me, or is it something I have to get from the government? Please clarify this to me of you can. Thanks! I am in Los Angeles if that makes any difference. Thanks again! Christmas 🎄⛄
I am so glad you like the videos. Do you mean the employment application? Also, here is a playlist that you might find helpful: th-cam.com/play/PLh1fKdNH3piTG9_0Amc9Qk4sU9MxdTbaw.html
What if your customer buys their own cleaners and equipment and you use them to clean? Would you still charge that much per hour? All that is used is your time.
We do recommend using the client's vacuum for sanitation purposes but for chemicals I do not recommend using the client's. You can't do inventory if you don't have access to the cleaning supplies before the job begins. And you don't know what is in the bottles the customer gives you. At any time, anyone in the house can swap the contents of a bottle. If you spray it on a surface in their home and it damages the surface, you are responsible. I wouldn't charge less to use the client's supplies, I would charge more. You will need to get to the job early, collect the supplies, do an inventory - it's a hassle and extra work.
@@AskAngelaBrown Also I like how you said in a different video that we aren't trained with those products and have to take extra time to read the label to familiarize it.
Billing a prospect to do a job estimate is not standard in the cleaning industry. You can get paid for that time by pricing the job correctly so it covers all your job related expenses for that home. The key is to get great at sales so you close the jobs you bid.
Okay thank you i always wondered about that. Because it is still your time as a cleaner especially when u have to go out and drive to wherever it is and it could be anywhere to 10min to 1hr drive.
@@AskAngelaBrown yes and I think that that is important on so many levels as a home-dweller. Budgeting finances for a cleaner for example, one hour or one cleaner at a time won't cut that much and so increasing the time and financial commitment is necessary if in a big mess. Don't try and scrimp on the cleaning budget! - Also if you are doing the home cleaning, and you only have half an hour to clean, it's going to get in a mess and that doesn't devalue you as a person, and that it's absolutely valid to ask for help as you would hire childcare or go to a gym or a library, or hire a joiner. Sure you could put up shelves your self, but it might take all day or you'd do it messily. A cleaner has skills and passion and it's an overlooked aid that sometimes people feel guilty about spending money on, especially women.
I'm in such a rut here and I would love your advice. After hiring a cleaning gal, who does a good job by the way, I guess we had major miscommunication, well what I thought she said she was charging me was $160 a month for 2 cleanings. So every 2 weeks, $80 each. I thought that was reasonable. She works on her own, no company just word of mouth referrals. Well come to find out today I was wrong!! It's $160 EACH TIME!! That would mean $320 a month. She averages about 4 hours each time so instead of charging me $20/hour It's actually $40. Unfortunately we cannot afford that and I am definitely paying her what she is owed, but I have to let her go 😧. Any advice?? I really am not one to haggle on prices and I feel like switching to once a month will still be too costly and I won't have the cleanliness I like. BTW I do live in California, but not Northern Bay area or Southern LA/San Diego. I'm in Central CA, cost of living is way cheaper here and current minimum wage is $15/hour. I make under $20/hour.
In California, $40 per hour would be the cheapest you'll probably pay, the average is around $70 per hour due to cost of living, even though it's cheaper. The going rate here is $35-$45 per hour and the minimum wage is $8.75 per hour. Cutting back to once a month may cost you more than what you are paying now per cleaning because there will be 2 more weeks of buildup between cleanings. It's a tricky decision. Keep me posted and let me know how it works out. I'm here rooting for you.
@@AskAngelaBrown Thank you so much for your reply. I did let her know I was apologetic for the miscommunication and asked if I could pay her the rest of what I owe her on my next payday but after that I would have to let her go. She said she was willing to negotiate a lower rate, and although I appreciate that so much I would not only hate keeping her for cheaper while she could find another home and make the $40/hr elsewhere. Still not sure what to do, I feel like negotiations like these would mean that I devalue her work, I do not, I just can't afford it.
Does the beater bar on your vacuum have a high-rise setting? Many vacuums have a small button or a step pedal that allows you to adjust the height of the face place on the vacuum for better suction without getting caught in the thick pile.
What do you do about chatty clients and those that stay home and watch you from room to room? It's very stressful and I get frozen wondering what there doing because I dont get to roam free when clients are gone. Nothing to hide, I just get scattered on what I'm doing.. anyone have advice. Thanks
+SELAH that usually means a customer has had a bad experience with a house cleaner. Once they are comfortable with the way that you work, they will usually leave you alone and stop watching you. Unless of course you’re just really fun to watch. Maybe they can watch you from another room on a home security camera. Don’t let it bother you there are cameras now in most homes. 👍
@@AskAngelaBrown thank you, speaking of cameras.. I have nothing to hide, but I do wonder at times if people use them in perverted ways.. have you or anyone you heard of had any experiences and any tips on that situation?
@@overcomer1921Start cleaning in a different room than they are in. If they come into the room you are cleaning, say something to the effect that you're sorry if you're in their way, that if they need to use that space, you could move to another room. Basically, by you apologizing for being in their way when they're actually in yours, it will make them aware that they are in your way. If they continue to follow you, try to ignore it. Once they see you working and feel confident you know what you're doing, they usually do stop. The ones that don't are either lonely or crazy. The lonely ones, you can humor and just let them enjoy your company. The crazy ones, depends on the situation but usually drop the client as its not a good fit.
Companies do it different ways based on how they clean. Some do it by the job, some by the hour, some by the room, and others by the square foot. As a business owner, you get to decide which way is best for you. But once you pick a way, be consistent so that your customers know what to expect from clean to clean and can recommend you to their friends. If you're all over the place with your methods, it makes recommending your services a challenge. Does that make sense?
If you feel that your pricing was off on initial walk through couldn’t we just wait a few weeks ,maybe a month and then bring up that your pricing is gonna be adjusting to the changing times and price of supply and fuel and that you usually raise pricekng once a year to adjust to inflation…idk..but you can’t just work for peanuts..otherwise get a job with benefits and 401K ect ect
Oddly, there is a proven reason we start house cleaners out at a base price when starting in the cleaning business. Within a matter of 2-3 months their introductory pricing will end and they will never look back.
I’ve been cleaning this house for 5 years and have never increased my rate. I’m doing it before 2024 (soon) How should I get to what I need to be charging, which is about $50 more than they pay now, without making them mad and leaving me.
You can approach it by expressing that due to increased costs and the level of service you provide, you'll be implementing a modest rate adjustment starting in 2024. Emphasize the value they receive, and make sure to remind them of your continued commitment to delivering high-quality service.
Hi i was just hired by a lady that runs a house Cleaning buisness and i clean with another lady thats been there longer and when we get paid that girl always takes $20.00 of what we make to the lady that hired me ..She said it go to her buisness ..i'm trying to understand that? And i been getting $100.00 some houses and $30 for one yesterday it was $80.00 but i only got 30 and other girl got rest and said she was taking the other $20 to the lady that hired me .Sorry just trying to understand it? Thanks Sharon from Alabama
Hi Sharon, running a cleaning business is more than cleaning a house and collecting money from the homeowner. The homeowner has to find out about the cleaning company before they can hire them. There are fees associated running a business that include marketing, advertising, website building and maintenance, webhosting, domain names, graphic design, logo creation, logo trademarks, legal fees, general liability insurance, worker's compensation, recruiting fees, training fees, cleaning supplies (detergents, disinfectants, polishers, degreasers), cleaning equipment (vacuums, mops, brushes, sponges, towels, paper towels), vehicles, vehicle registration, vehicle insurance, tires and oil changes, vehicle service, fuel, scheduling software, productivity apps, payroll, taxes, accounting fees, social media content creation, social media marketing, social media management, Uniforms, personal protective equipment, utilities (internet service, phone service, electricity, laundry) and more. I'm not trying to be glib, my point is you are probably making more take home pay than the owner after all the bills are paid. It's easy to see the money coming in and assume the owner is pocketing the change - but in reality, it costs money to run a business. Which is the very reason that many house cleaners who go out on their own fail miserably because they miscalculated the hidden costs. Does that make sense?
🤯😿woo..how you ..where you get costumers pay 25 an hour? I am cleaning services for long time they pay $15 or 16 an hour I live in NYC I'm working in Brooklyn I never get 25 an hour for cleaning 😭😭and am cleaning the windows to
It may be time to raise your rates. Especially if you live in NYC. The cost of living is so high there. The average price for cleaning in NYC since the pandemic is $55 per hour per cleaner.
Please need help on 40 yr same family housekeeping salary. My mother is 70 and has been housekeeping the family for 40 yrs. To make it short it's a 14000 Sq ft home 5 bed, 2 used, 8 bath, 3 used, 2 study, both used, theater room, used, living room , used, 2 kitchen, used,husband, wife ,trained dog, once or every other week adult son and wife stay a day or two, no dishes, no k9 responsibilities, only laundry is Sheets and rags, mop,dust, counter,vacuum, tidy, garbage, garage 1nce monthly, Tuesday, Thursday, and Friday 11am to 3pm, 30 min drive no paid lunch or fuel, 40 yrs straight perfect attendance, started 5 family 3 kids now grown and independent. Current salary is 21,000 a year. 3rd house this one is a mansion cleaning it 10th year. Please help something is anomalous about this. Been searching far and wide for help. North Dallas residents
There are things about this situation that need to be factored in like both the family and your mother are 40 years older than when the agreement started. I don't know what the terms of the agreement are but $21,000 per year divided by 52 weeks is $403 per week. Divide that by 12 hours per week she is working and she's making $33 per hour. That sounds about right. I'm not sure if that is before or after taxes, what are you hoping to change?
If you have cleaning questions that you need answers to, check out these great videos. th-cam.com/play/PLh1fKdNH3piRbteYgb9zU4pPEnPStNfRL.html
Xx xx v
Angela even though I have not met you in person, getting to know you and learning so much from you was a blessing this year. May God Bless you and your family during this season and a prosper 2022 are my wishes for you.
Ditto!
Oh wow, that is so nice of you to say. Thank you for your kind words of encouragement and support and for spending a few minutes of your day here with me. I appreciate you. :-) Merry Christmas to you and your family as well and may God Bless you and yours. 🙏
Lol I love that she's festive. Not a Christmas person definitely a Thanksgiving baby since my birthday sometimes falls on Thanksgiving but I LOVE Angela's energy. She has helped me so much with my cleaning business Tharow. Let's Clean!!!! ❤️❤️❤️🇯🇲🇯🇲🇯🇲🇯🇲
Thak you for the kind words, you made my day!!😍😍😍
Love the hat! Happy holidays, Angela! Love your videos
Thank you so much! Happy Holidays to you too!🎄😊
I wanted to share with you that the other day me and my mom did a house it was 1400 feet three bedroom one bath kitchen living room two people one dog and it was pretty small but I gave her an estimate of $200 and what she was mostly wanting was florist because she was having construction and I asked her what about the ceiling fans what about doing a deep clean so everything could be nice and clean and so I’m learning about the cleaning business and we ended up doing a deep clean plus the floors and 200 was not enough and the customer realized that we did a lot more than what she expected and at the end of our shift she said wow you guys are doing a great job I didn’t expect this as I told her that I’m learning how to charge her house and not by the hour and she said will tell me how much it would be because you guys did a lot more than what I expected and I gave her the price and she paid us so I think that was really nice of her although a lot of customers aren’t that way they would want to stick with what I said so just wanted to share my experience with you but I’m learning and after that she asked me and my mom if we could do vacant house for real estate because she saw what a good job we did so now I need to learn how to charge for vacant house that are getting ready to be sold
Great job! Kudos to you and your mom. 👍 👍
Absolutely Loved this, Great Questions and Answers. This is so Helpful, thank you so much for your time.
You're welcome, glad it was helpful! Thanks for watching!
All great answers. I find pricing to be one of the most difficult things about the job
There is price/estimate software on the market like compasswave.com that will help streamline the process. But there are a lot of factors that have to be matched up with customer expectations so that the cleaner is paid properly and the customer gets confirmation on the services they have paid for.
@@AskAngelaBrown beforehand congratulations for your show, very informative. This question is not pricing the job but it has do with money as well. How should one address cancelations?? Should we charge for it ? specially to the ones who made a habit of it...and it we should, how much is fare??
Maybe making a video just talking about this would be great for some of us house cleaners. Thanks in advance for the answer.
Any job, but you have to be stern.
So having started my business recently I knew this would be a tough one but I also am a very straightforward person who values transparency. I choose to reply up front to the question with what I charge hourly ( with the exception of move in/move outs ) because for me if they want to use their time window for a deep clean on a refrigerator or its an elderly client who needs help with the basics I am going to charge the same. Upon the walk through we determin what that time slot will be and how much I can get done during the appointment. Honestly I did not want to mess around with bidding or up charging while establishing my reputation/business. Hope this method works out lol
Congratulations on starting your house cleaning business. Wishing you all the best and hope you’ll keep me updated on how you are doing. 😊
@@AskAngelaBrown it's going great Angela, I am completely booked out for what I have to offer weekly time wise and some of my bi-weekly clients after seeing what I can produce have me on weekly. So really blessed and thanking God for you and all the helpful tips you supplied me when I was doing my research into starting a business and how I wanted to run it. That's a huge blessing when people lend their knowledge and expect nothing in return only wanting others to succeed. You are special person and I wish you all the best as well!
You're festive for the holidays, I love it! Happy Holidays🎄🎄🎄
Thank you! Wishing you and your loved ones a great holiday season!🎄😊
Hi Angela thank you so much for all the information it helps me a lot
You are so welcome, glad it was helpful!
Merry Christmas Angela!! Thank you so much for everything you are teaching me! I am so grateful to have you in my life!! Thank you so much!!!
+Kelly Leach Thank you so much for your kind words and for your support. It’s great to have you here. Happy holidays and happy new year. 🎄🎉🥳
You're helping me so much! Thank you for all of your advice. ❤
You are so welcome! Happy to help Sarah!
I laughed so hard at just the thumbnail picture! Those hats! 😂 Really enjoy your videos and advice
I know right? I'm way too serious most of the time and I just uncovered my stash of fun holiday hats. I've been having such fun this season. Thanks for watching and checking in. It's great to have you here. 💛
@@AskAngelaBrown I for one am very glad you uncovered that box…lol
Great episode! Thanks!!!
You're welcome! Thank you for your feedback and thanks for watching, I appreciate it! 🤗
This was very helpful. Can you help with breaking services down if pricing flat rate they want walls baseboards windows inside n out tracks ect done plus the deep clean how do you price and break down also how do you price commercial I have a salon has about 3 levels and idk how to price 1x aweek clean
We have a paid course savvycleaner.com/upsells-and-special-projects/ that explains a bunch of special projects, when to offer them, how to do them, what equipment you will need, and how much to charge. It's a great spring board for packages you may create and shows you the reasoning behind the pricing so you'll know what to charge.
Love your hat! I'm planning on raising a few of my clients next year. I'd love to raise my original clients from 23.00 to 30.00 per hour to bring them in line with my newer clients but am afraid of the sticker shock that will create on a 4 hour biweekly job.
Give it a try, you never know how many will be ok with it. Good luck and best wishes for the new year!
Lisa how did this turn out? I wanted to do the same for clients I’ve had for 3 plus years
Nice job Angela!
Thank you! 😊 Pricing can be a challenge because there are so many variables that are easy to overlook.
Excellent video. I’m learning so much with You Angela.
I'm so glad! Thanks for taking the time to write this comment, I appreciate it! 🤗
Hi Ángela , thank you very much for your support and sharing your knowledge that gives us a lot Help, God bless you and your family and your projects, I live in the state of New Jersey what are the right rates for residential and commercial. I know it has changed especially because of COVID. And the other question I have to charge Taxes or not. Because I pay my taxes at the end of the year? Thank you
Hi Jorge, I appreciate you watching the show and taking the time to leave a comment. Here is a playlist of videos on taxes and accounting: th-cam.com/play/PLh1fKdNH3piS1RSLBwlQhmizPTrIepybP.html
It’s hard for me to pinpoint rates for New Jersey as I don’t know your exact area and what the going rates are there.
I love your vids.
My wife has a cleaning service and I tell her things that she can do. She fights all my my advice. But when you say the same thing then she thinks it's great advice.
In my world your right up there with the president. Thank you for your book I bought it for her and that's when the wife started her cleaning service. She has ben doing it for 3 years now.
Oh wow you are an awesome husband! And too funny on your wife not taking your advice, I think that most spouses don't...lol! Thank you so much for your kind words and for taking the time to write these comment, I appreciate it! Wishing you and your wife a great 2022 and lots of continued succes!!
That sounds like what happens with my daughter regarding different things. 🤣
So helpful, thank you
You're welcome, glad it was helpful! Thanks for watching!
Great video-thanks!
Glad you liked it! Thanks for watching. 🙂
caller three! I feel ya!!
Thanks for tuning in Cynthia!
Should i do a walk through first with client before charging?
Yes, you won’t know how much to charge until you’ve walked through the home to see how dirty it is. 👍
The hat got me 😩🤣😍 thanks for all the great content
Hahaha...thanks for watching!
Awesome this new model without those products on the back ❤️
LOL. Thanks for the feedback. But don't speak too soon, the gigantic cleaning bottles are only one wall away and may show up again at any unexpected moment. LOL. 😂
Hello! Angela, in the community ( where the incomes are more than $ 100,000 per year ) were I live, the people just want to pay $12 or $15 AND do like your first example, laundry, folding etc ... I rate my prices $50 per hour ( with the options for them to tell me what they want ) they just tell me " this is insane" ... How you housekeeper wants to win more than me? Sorry 😭 but in this season I am not the soul of the party.
You're right, If you ask, most people would like to pay $12 or $15 per hour. I would too - but those are not the going rates where I live. As an employee, you may only make $15 per hour but the cleaning company needs to charge more per hour in order to run the business. The cleaning company has overhead like laundry, cleaning chemicals, vacuums and equipment, advertising, marketing, social media, internet services, website development and hosting, taxes, vehicles, fuel, vehicle insurance, vehicle service, recruiting, hiring, payroll, accounting, uniforms, training, liability insurance, bonding, workers compensation, breakage and repairs, scheduling software and other business-related apps and more. Does that make sense?
What would a task list comprise of?
We have a basic cleaning worksheet you're welcome to download. savvycleaner.com/worksheets it will show you all the things we do on a general clean.
@@AskAngelaBrown Thank you!
I am not sure house to price since I live near Toronto. Should I still price from $35-$55
Prices vary by size of the home and location. Take a look at what other cleaning companies charge in your area and compare the prices.
Hi , am not sure how to charge if there are let’s any suggestion
Hi. Here's a video that may help: th-cam.com/video/n8MY-BhVttI/w-d-xo.html Also, if you search my channel you may find other videos that will help you. Thank you for watching! 🤗
@@AskAngelaBrown hi, I should have said if there are pets in the home
HI Angela, Merry Christmas. I love your videos. I am few days away from starting my cleaning business. I don't know how hiring employees work. Specially, who prepares the employee signup form? Do I write it, hire someone to write it for me, or is it something I have to get from the government? Please clarify this to me of you can. Thanks! I am in Los Angeles if that makes any difference. Thanks again! Christmas 🎄⛄
I am so glad you like the videos. Do you mean the employment application?
Also, here is a playlist that you might find helpful: th-cam.com/play/PLh1fKdNH3piTG9_0Amc9Qk4sU9MxdTbaw.html
What if your customer buys their own cleaners and equipment and you use them to clean? Would you still charge that much per hour? All that is used is your time.
We do recommend using the client's vacuum for sanitation purposes but for chemicals I do not recommend using the client's. You can't do inventory if you don't have access to the cleaning supplies before the job begins. And you don't know what is in the bottles the customer gives you. At any time, anyone in the house can swap the contents of a bottle. If you spray it on a surface in their home and it damages the surface, you are responsible. I wouldn't charge less to use the client's supplies, I would charge more. You will need to get to the job early, collect the supplies, do an inventory - it's a hassle and extra work.
@@AskAngelaBrown Also I like how you said in a different video that we aren't trained with those products and have to take extra time to read the label to familiarize it.
couldn't come at a better time for me, I haven't raised my rates in 2yrs!! I'm in Perth Australia
I do package rates only except for vacate clean
Raising your rates is never easy, but you have to be able to support yourself and afford the cost of living. Many things have gone up in prices.
Hello Angela i have a question do you charge when you do a Walk Through of a potential client.
Billing a prospect to do a job estimate is not standard in the cleaning industry. You can get paid for that time by pricing the job correctly so it covers all your job related expenses for that home. The key is to get great at sales so you close the jobs you bid.
Okay thank you i always wondered about that. Because it is still your time as a cleaner especially when u have to go out and drive to wherever it is and it could be anywhere to 10min to 1hr drive.
There's a cleaning service in my area that charges $50 for an estimate.
I think that this proves how much is involved in having a clean home. This professional cleaner is taking 2 nine hour days to organise a home!
I know that you have recommended 4 h slots to avoid fatigue, but that is still a massive commitment xx
Some people do not realize what it takes. Thanks for watching!
@@AskAngelaBrown yes and I think that that is important on so many levels as a home-dweller. Budgeting finances for a cleaner for example, one hour or one cleaner at a time won't cut that much and so increasing the time and financial commitment is necessary if in a big mess. Don't try and scrimp on the cleaning budget! - Also if you are doing the home cleaning, and you only have half an hour to clean, it's going to get in a mess and that doesn't devalue you as a person, and that it's absolutely valid to ask for help as you would hire childcare or go to a gym or a library, or hire a joiner. Sure you could put up shelves your self, but it might take all day or you'd do it messily. A cleaner has skills and passion and it's an overlooked aid that sometimes people feel guilty about spending money on, especially women.
I'm in such a rut here and I would love your advice. After hiring a cleaning gal, who does a good job by the way, I guess we had major miscommunication, well what I thought she said she was charging me was $160 a month for 2 cleanings. So every 2 weeks, $80 each. I thought that was reasonable. She works on her own, no company just word of mouth referrals. Well come to find out today I was wrong!! It's $160 EACH TIME!! That would mean $320 a month. She averages about 4 hours each time so instead of charging me $20/hour It's actually $40. Unfortunately we cannot afford that and I am definitely paying her what she is owed, but I have to let her go 😧. Any advice?? I really am not one to haggle on prices and I feel like switching to once a month will still be too costly and I won't have the cleanliness I like. BTW I do live in California, but not Northern Bay area or Southern LA/San Diego. I'm in Central CA, cost of living is way cheaper here and current minimum wage is $15/hour. I make under $20/hour.
In California, $40 per hour would be the cheapest you'll probably pay, the average is around $70 per hour due to cost of living, even though it's cheaper. The going rate here is $35-$45 per hour and the minimum wage is $8.75 per hour. Cutting back to once a month may cost you more than what you are paying now per cleaning because there will be 2 more weeks of buildup between cleanings. It's a tricky decision. Keep me posted and let me know how it works out. I'm here rooting for you.
@@AskAngelaBrown Thank you so much for your reply. I did let her know I was apologetic for the miscommunication and asked if I could pay her the rest of what I owe her on my next payday but after that I would have to let her go. She said she was willing to negotiate a lower rate, and although I appreciate that so much I would not only hate keeping her for cheaper while she could find another home and make the $40/hr elsewhere. Still not sure what to do, I feel like negotiations like these would mean that I devalue her work, I do not, I just can't afford it.
Hi Angela,
What is the best way to vacuum a 1 inch thick pile synthetic shag rug that is too heavy to pick up and move?
Thank you 🙏🏼🙂
Does the beater bar on your vacuum have a high-rise setting? Many vacuums have a small button or a step pedal that allows you to adjust the height of the face place on the vacuum for better suction without getting caught in the thick pile.
What do you do about chatty clients and those that stay home and watch you from room to room? It's very stressful and I get frozen wondering what there doing because I dont get to roam free when clients are gone. Nothing to hide, I just get scattered on what I'm doing.. anyone have advice. Thanks
I have a policy that they can’t be in the home
+SELAH that usually means a customer has had a bad experience with a house cleaner. Once they are comfortable with the way that you work, they will usually leave you alone and stop watching you. Unless of course you’re just really fun to watch. Maybe they can watch you from another room on a home security camera. Don’t let it bother you there are cameras now in most homes. 👍
@@AskAngelaBrown thank you, speaking of cameras.. I have nothing to hide, but I do wonder at times if people use them in perverted ways.. have you or anyone you heard of had any experiences and any tips on that situation?
@@EngineerBae how did you go about establishing that?
@@overcomer1921Start cleaning in a different room than they are in. If they come into the room you are cleaning, say something to the effect that you're sorry if you're in their way, that if they need to use that space, you could move to another room. Basically, by you apologizing for being in their way when they're actually in yours, it will make them aware that they are in your way.
If they continue to follow you, try to ignore it. Once they see you working and feel confident you know what you're doing, they usually do stop. The ones that don't are either lonely or crazy. The lonely ones, you can humor and just let them enjoy your company. The crazy ones, depends on the situation but usually drop the client as its not a good fit.
How do you sent prices? Is it by the rooms or square ft.
Companies do it different ways based on how they clean. Some do it by the job, some by the hour, some by the room, and others by the square foot. As a business owner, you get to decide which way is best for you. But once you pick a way, be consistent so that your customers know what to expect from clean to clean and can recommend you to their friends. If you're all over the place with your methods, it makes recommending your services a challenge. Does that make sense?
If you feel that your pricing was off on initial walk through couldn’t we just wait a few weeks ,maybe a month and then bring up that your pricing is gonna be adjusting to the changing times and price of supply and fuel and that you usually raise pricekng once a year to adjust to inflation…idk..but you can’t just work for peanuts..otherwise get a job with benefits and 401K ect ect
Oddly, there is a proven reason we start house cleaners out at a base price when starting in the cleaning business. Within a matter of 2-3 months their introductory pricing will end and they will never look back.
I’ve been cleaning this house for 5 years and have never increased my rate. I’m doing it before 2024 (soon) How should I get to what I need to be charging, which is about $50 more than they pay now, without making them mad and leaving me.
You can approach it by expressing that due to increased costs and the level of service you provide, you'll be implementing a modest rate adjustment starting in 2024. Emphasize the value they receive, and make sure to remind them of your continued commitment to delivering high-quality service.
I was here some lady's said something that 25 an hour but I never got
Thank you for sharing.
Hi i was just hired by a lady that runs a house Cleaning buisness and i clean with another lady thats been there longer and when we get paid that girl always takes $20.00 of what we make to the lady that hired me ..She said it go to her buisness ..i'm trying to understand that? And i been getting $100.00 some houses and $30 for one yesterday it was $80.00 but i only got 30 and other girl got rest and said she was taking the other $20 to the lady that hired me .Sorry just trying to understand it? Thanks Sharon from Alabama
Hi Sharon, running a cleaning business is more than cleaning a house and collecting money from the homeowner. The homeowner has to find out about the cleaning company before they can hire them. There are fees associated running a business that include marketing, advertising, website building and maintenance, webhosting, domain names, graphic design, logo creation, logo trademarks, legal fees, general liability insurance, worker's compensation, recruiting fees, training fees, cleaning supplies (detergents, disinfectants, polishers, degreasers), cleaning equipment (vacuums, mops, brushes, sponges, towels, paper towels), vehicles, vehicle registration, vehicle insurance, tires and oil changes, vehicle service, fuel, scheduling software, productivity apps, payroll, taxes, accounting fees, social media content creation, social media marketing, social media management, Uniforms, personal protective equipment, utilities (internet service, phone service, electricity, laundry) and more. I'm not trying to be glib, my point is you are probably making more take home pay than the owner after all the bills are paid. It's easy to see the money coming in and assume the owner is pocketing the change - but in reality, it costs money to run a business. Which is the very reason that many house cleaners who go out on their own fail miserably because they miscalculated the hidden costs. Does that make sense?
@@AskAngelaBrown thank you so much i apreciate your response ☺🦋🌾
🤯😿woo..how you ..where you get costumers pay 25 an hour? I am cleaning services for long time they pay $15 or 16 an hour I live in NYC I'm working in Brooklyn I never get 25 an hour for cleaning 😭😭and am cleaning the windows to
$16 an hour is not enough in NYC. I was charging that in Wisconsin 20 years ago.
It may be time to raise your rates. Especially if you live in NYC. The cost of living is so high there. The average price for cleaning in NYC since the pandemic is $55 per hour per cleaner.
Muy mal, mínimo $25 or $35 in NYC
😢😭En N.Y. millones de mujeres nos pagan el minimo de 15 la hora
I need heavy duty cleaning, my house is 2012sq . Every thing..I want to sell
Thanks so much for leaving a comment and sharing. 👍
I heard one time " If you pay peanuts🥜 you got monkeys🐒" But is not etic for me.
Thanks for sharing!
But isn't a quote a quote and not a set price?
A quote is a set price for an agreed upon job. If the scope of the job changes, so does the price.
@@AskAngelaBrown oh, I must be confusing an estimate then. Thanks for your reply!
Hello 👋
Hello 👋
Please need help on 40 yr same family housekeeping salary. My mother is 70 and has been housekeeping the family for 40 yrs. To make it short it's a 14000 Sq ft home 5 bed, 2 used, 8 bath, 3 used, 2 study, both used, theater room, used, living room , used, 2 kitchen, used,husband, wife ,trained dog, once or every other week adult son and wife stay a day or two, no dishes, no k9 responsibilities, only laundry is Sheets and rags, mop,dust, counter,vacuum, tidy, garbage, garage 1nce monthly, Tuesday, Thursday, and Friday 11am to 3pm, 30 min drive no paid lunch or fuel, 40 yrs straight perfect attendance, started 5 family 3 kids now grown and independent. Current salary is 21,000 a year. 3rd house this one is a mansion cleaning it 10th year. Please help something is anomalous about this. Been searching far and wide for help. North Dallas residents
There are things about this situation that need to be factored in like both the family and your mother are 40 years older than when the agreement started. I don't know what the terms of the agreement are but $21,000 per year divided by 52 weeks is $403 per week. Divide that by 12 hours per week she is working and she's making $33 per hour. That sounds about right. I'm not sure if that is before or after taxes, what are you hoping to change?