A Game-Changer in Dumpster Rental Customer Service
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- เผยแพร่เมื่อ 6 ก.ย. 2024
- In this video I share my game-changing plan to improve my customer service and build a strong brand loyalty. Learn why offering something as simple as a free giveaway bag can set your business apart in a competitive market. This is more than just a token of appreciation; it's a powerful tool for building lasting customer relationships. Whether you're a seasoned business owner or new to the dumpster rental industry, this video is a must-watch for anyone looking to enhance their customer service game and stand out. Join us in this exciting approach to customer care in the dumpster rental business!
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Can’t wait to see the finished product!!!
Daniel, I admire your consistent efforts to stand out from the other guys. It is truly inspiring! This is an AMAZING idea and can already tell it’s going to be a huge success! I honor your work and appreciate the wisdom as always! 🙏🏻
You got some great ideas there, people love free stuff, and they remember you gave them a goodie bag, can’t wait to the feedback, well done 👍
Thats funny. I actually just came to the same 3d printed "mini dumpster" idea last week, slightly different, but 85% the same. Looking forward to seeing what you create!
You can leave a positive impact without spending anything to get them to think of you next time or to recommend you.
Your communication and friendliness alone leaves a positive footprint alone.
But I do understand going above and beyond for your customers. I am interested in seeing what the results will be be by you doing so. Keep up the good work.
Stoked to see the finished packaging. We are planning stuff right now as well. We are thinking of a magnetic calendar with our card on top and a QR code. Realtors use it in my area and it can be a regular calendar or a sports calendar. Maybe even during Girl Scouts cookies season 1 box per rental. Every rentals will get 2 pens. Also for like festivals the keychain, pens, magnetic calendar. Also adding add on like dolly rentals, furniture movers, gloves, trash cans with our dumpster rentals
Nice i think the trash bags is a good idea but only maybe a dozen of them also a magnetic business card and maybe a pair of gloves 👍
Someone has a 3d printer that works for us and they made small 3d printed dumpster key chains. They are pretty neat and inexpensive. I like the idea of trash bags too. Check with local janitorial supply companies for trash bags. We get ours in bulk and they are pretty inexpensive and very heavy duty. I also had a batch of post cards made up on vista print, said thank you for your business on one side and the other side was a refer a friend offer and listed services offered. DONT FORGET to ask each customer “how did you hear about us?” So you know which marketing tactics are giving the most results.
That's awesome about the keychains! I'm still refining my own dumpster I created. I'm really excited to be able to give that away, maybe even give bigger ones away? We'll see!
I'm going to keep trying to find better pricing on the trash bags. What kind of response do you get from customers about those? Are they relieved to get them for their project? Did they forget buy any before the rental? Do you charge for them or do you get some away for free?
I already have the "how did you hear about us" as a required field in the rental process, so I have to get some type of answer. I'm pumped to see what kind of response I might get from all these ideas put together! Thanks for sharing my friend!!
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I’ve never given any out, but I think that’s a great idea! Atleast for the homeowners, I wouldn’t do it in all cases. If you can find a way to get small rolls of pages at a good cost I think it would be a really good idea