Will be interesting when Comcast updates their service in the next two years. Might not need fibre once the DOCSIS 4 modems hit the market. Fibre with the symmetrical service would be really nice.
Why do you say that? Did you see a bunch of comparison tests somewhere? Love my tm822 but this 33 is waaay hotter which usually means, less reliable, and is no faster than my Arris 822 which never faltered, I just thought I'd try faster
All out great review! Have been looking for someone to review this modem on TH-cam to get more information on it and it seems like you guys were the first. Very satisfied with this video.
Yeah, Xfinity just informed me my 4 year old modem I purchased has an obsolete certificate and I need to replace the modem before mid-March, when they pump up the transfer speeds. I already have my own router so I just want to plug in a modem and then hopefully be good to go. This is on their approved list so it's a real no-brainer to get it.
ARRIS modems work great if your cable company will deliver the broadband. Spectrum here in Idaho throttles down the bandwidth. I pay for 500Mbs and get 250Mbs at the wall.
Good review on the hardware side, but missing software/menu info, if you have session2 to cover parental control, devices control with time/date schedule (to disable on enable on a specific address), and content filtering to block adult content or shopping, gaming, etc... and these settings, I would do it through Modem then through the router, so I wish you cover next time
hi FA. the arris is only a cable modem so no features like parental control nor the other features you mention. for those features you would need to add a router with them. check out our orbi router review to learn more. plus many of the latest routers from orbi or tp-link Deco have them.
@@Appmyhome even though if I use the router as a bridge / AP, that will apply the modem rules/features such as DMZ, NAT, etc, I saw that with the Verizon Modem router that I am using it as a modem and Netgear as AP, and I'm configuring the parental control on the Verizon modem, not Netgear. I believe because Verizon include 2 in one Modem and Router, that's why they have all features in it, but I was asking if Arris has some features like Parental control, and they should just in case someone is using only the modem without a router (in case using it with unmanaged configurable switch)
I have two quick questions: 1) Y'all said that you bought a router that also had a 2.5GB Ethernet port in order to match this Arris modem. If I were to buy a router that didn't have a 2.5GB Ethernet port would I be getting less wifi speed? Should I buy a router with an ethernet port that matches the modem I bought? 2) Y'all said that we would have to buy another IP address from our Internet Service Provider if we were to use two ethernet ports on this Arris modem. Is that the case with all modems? To only use one ethernet port instead of two?
Keep in mind the way it works is your laptops/phones/etc. talks to the router (on ramp) and the cable modem is the highway to the internet. 1 - Basically if you get a router that doesn't have a 2.5 gb/s port and your cable modem has a 2.5 port your routers Wi-Fi and ethernet speeds to the internet will be limited to the routers ethernet port speed (how fast your Wi-Fi speed is is also dependent on the router Wi-Fi spec). So if you get a router with the 1 gb/s port to the cable modem that's the max. Keep in mind though that routers Wi-Fi speed is another spec you need to watch for in the router. So we think best bet is to get a router and a cable modem that both support 2.5. You will also need to see what speed your ISP supports, ours, Xfinity has a max download speed of 1.4 gb/s. 2 - Many cable modems only have one ethernet port to the router, the Arris model we got has two. Your ISP typically provides one Internet address to the cable modem/you. If you want two then you need to check with them if they provide that, usually at a fee. If you are just looking for additional ethernet ports the best bet is to get a router that has multiple ports that you connect to and then the router will send them through to the cable modem to the internet. Think of the cable modem as providing the highways to the internet, normally its one highway, with Arris they provide a way to have two, and the router as the on ramps. Hope this made sense.
Some questions you might ask yourself before you decide. What is the speed of our router? Of your internet service? Will this device improve the overall speed?
Thank you for the review! I did NOT know you could only use one of the ports without an extra IP Address! I am considering this verses the Netgear Nighthawks and I was leaning to this one because of that port! Now the nighthawk is back into running haha
You are welcome. remember this is just the cable modem. we ended up getting the Netgear Orbi Mesh Router RBK853, th-cam.com/video/GzbgaEyiN1Q/w-d-xo.html. It has the matching 2.5 Gbps port. And I can say with Xfinitiy gig service we are getting great speed. If I recall the Nighthawk is only a router, no satellites. We did a bunch of speed tests with the Orbi in the review. Let us know what you end up getting.
I just got this modem in last night what will be a good router to go with it?? It is currently working fine just wondering what router will work for my network. I currently have Cox
we currently are using the deco xe75 pro which supports WiFi 6e. speeds are very good. we also have used the orbi WiFi 6 mesh. both are very good. we did a first look on the deco and a full review on the orbi with some speed tests. you could also look at getting the neweer 6e orbi though we haven’t tested it. whichever you get we do recommend getting their annual firewall plan to protect your network.
I have a nighthawk 6E router with a 2.5 port but when I plug into that port I get no Wi-Fi and when I go into settings on the router and switch to multi gig 2.5 then I really get nothing. I have to have it on 1gig why is that? The modem is spectrum 2.5 modem and I just bought the surfboard S33 but thinking about returning it because spectrum offers free modem and it has 1 2.5gbt port
Hi Steve, for the S33 the 2.5 port is to connect to your Router, so isn't used for connecting directly devices. Like us we connected it to the Orbi 2.5 Port. There are new Orbi routers that have two 2.5 ports, in that case you'd be able to use it. Of course a lot depends on what performance Spectrum is providing you.
I have Verizon FIOS, and pay for voice, but don't use it. Would this still work for me, or would you guys not know? I'd hate to have to call Verizon FIOS, haven't had the best service, for the last 8 years despite renting their " best" modem/router all in 1 box.
We don't know the answer, so would be best to call them. I know folks that have fiber and usually that requires a special modem. The Arris is for cable service. You say you have their combo modem/router. So a question to ask Verizon is "can I just use your box as the modem and get my own router?" You may have seen our Orbi router review which would likely help performance wise if you end up using their modem.
Hello, would you still go with this same setup today? Surfboard s33 & an orbi? Any news on docsis 4? I have cable internet comcast. Have an older anplifi router im happy with but netgear modem needs to be upgraded. Definetly leaning towards an orbi soon but the eero looks decent too w/ the alexa speakers now being able to be mesh points thanks!
just starting to see some stories on docsis 4. it certainly will be a game changer. when of course is the big question. upload speeds seems to be the big draw. as for s33/orbi. I would still go there though would pick up the newer 6e model orbi. erro is likely nice but buying because of alexa isn’t needed. plus if I read correctly the alexa only provides 100 mb connection and the orbi mesh, and frankly the erro mesh would likely have you covered anyway. maybe start with the s33 and see if it breaths new life into you amplify then get the orbi.
That would be our recommendation. We upgraded from the 8200 and it made a big difference. Then if you pick up a faster router (and internet service) you can take advantage of it. What router do you currently have? We did a review recently on the Orbi WiFi 6 router and it is fast. So now our setup is the S33 and the Orbi RBK853.
Hi, for more info on the Arris and see how it works with a router check out this review. Orbi Wi-Fi 6 Mesh Router review: th-cam.com/video/GzbgaEyiN1Q/w-d-xo.html
We ended up getting the Netgear Orbi RBK853. And it's really fast. We did a review on it, th-cam.com/video/GzbgaEyiN1Q/w-d-xo.html. Let us know what you end up getting and how you like it.
I see, you have a combo arris with built in router. if that 2.5 port isn’t working with a switch you would need to check with arris. the cable modem we reviewed doesn’t include the router.
thank you. btw we updated to gig internet and now see 1.4 gb down. I believe if you have Comcast you now get 1.2 G bytes of data transfer or unlimited if you upgrade.
It refers to the number of channels for data transferring upstream and downstream. The Modem handles both DOCSIS 3.0 and 3.1. So it has 32 downstream x 8 upstream DOCSIS 3.0 bonded channels and 2 downstream x 2 upstream OFDM DOCSIS 3 1 channels. Hence for DOCSIS 3.1 it is 2x2.
Depends what modem you currently have and what your ISP is providing.. If your current modem is old this likely will help. certainly would be useful if you ever decide to update to gig service. as for the wifi speeds you'd need a faster model, like a wifi 6 or 6e router to see wifi improvements over the 500 you have. Keep in mind if you have faster internet service and are directly connected, not the wifi but the eNet connections, you might benefit there. Again, it all depends on what speed service you presently have.
@@Appmyhomehey I just bought a house and I want a solid modem for xfinity, probably 800mbps Is this still good to go? Or is there something newer you may recommend? Amazing that it is still around when 2 years ago you all were talking about doccsis 4.0 coming out. Please advise! Thank you
the s33 is working great. we have around 1400 down and 40 up with xfinity. as for docsis 4 still looks like it hasn’t come to market. so if you are expecting 800, I would think the s33 will work fine. the other question is which router do you have as that will impact your WiFi performance.
Hi A A, we have not review it. Specs look about the same. What spec do you see as better? BTW we've been running with the S33 since the review and it is performing great.
@@Appmyhome So Compare to S33, motorolla mb8611 has AQM that helps with internet lagging, has surge protection and better ventilation so does not get warm/hot like arris. Did you notice if your s33 gets warm/hot?
Hi A A, just checked, it's warm but not overly so. Plus we have it in a closed home run box. So I think that isn't an issue. Have the AQM you mention might be a nice to have.
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S33 is really one of the best cable modems out there. Arris knocked this one out of the park. Hoping my next upgrade is fiber though !
Will be interesting when Comcast updates their service in the next two years. Might not need fibre once the DOCSIS 4 modems hit the market. Fibre with the symmetrical service would be really nice.
Why do you say that? Did you see a bunch of comparison tests somewhere? Love my tm822 but this 33 is waaay hotter which usually means, less reliable, and is no faster than my Arris 822 which never faltered, I just thought I'd try faster
so far so good with our arris s33 and it’s inside the home run box.
All out great review! Have been looking for someone to review this modem on TH-cam to get more information on it and it seems like you guys were the first. Very satisfied with this video.
Mine just came today. I upgraded my Internet plan and my old ARRIS SB6183 max out at a little over 400 Mbps. I'm now getting over 800 Mbps.
Very cool!
Rock solid review! Definitely don't want to pay for that rental fee. Going to use this for advice when purchasing a modem. Now off to find a router.
Thanks Roberto, much appreciated. Have you checked out out our Obi mesh router review? th-cam.com/video/GzbgaEyiN1Q/w-d-xo.html
Yeah, Xfinity just informed me my 4 year old modem I purchased has an obsolete certificate and I need to replace the modem before mid-March, when they pump up the transfer speeds. I already have my own router so I just want to plug in a modem and then hopefully be good to go. This is on their approved list so it's a real no-brainer to get it.
yeah it works great with Comcast.
ARRIS modems work great if your cable company will deliver the broadband. Spectrum here in Idaho throttles down the bandwidth. I pay for 500Mbs and get 250Mbs at the wall.
that’s a bummer. what upload speed do they provide?
@@Appmyhome Depends, sometimes 3Mbs, sometimes 20Mbs.
are you using their modem or the arris?
Had an Arris but have a Netgear now.
Wow! I went from 250dl to 600DL!!! Just by swapping out my 3.0 to this baby!! SHOCKING!
Awesome
What was your old modem model? Did you also upgrade your wifi router?
Good review on the hardware side, but missing software/menu info, if you have session2 to cover parental control, devices control with time/date schedule (to disable on enable on a specific address), and content filtering to block adult content or shopping, gaming, etc... and these settings, I would do it through Modem then through the router, so I wish you cover next time
hi FA. the arris is only a cable modem so no features like parental control nor the other features you mention. for those features you would need to add a router with them. check out our orbi router review to learn more. plus many of the latest routers from orbi or tp-link Deco have them.
@@Appmyhome even though if I use the router as a bridge / AP, that will apply the modem rules/features such as DMZ, NAT, etc, I saw that with the Verizon Modem router that I am using it as a modem and Netgear as AP, and I'm configuring the parental control on the Verizon modem, not Netgear. I believe because Verizon include 2 in one Modem and Router, that's why they have all features in it, but I was asking if Arris has some features like Parental control, and they should just in case someone is using only the modem without a router (in case using it with unmanaged configurable switch)
Please review your actual experience with the cable service. Did you encounter any problems? What were your old download speeds vs the new speeds?
this was only the cable modem. the other half of the solution was the router. speeds are shown. th-cam.com/video/GzbgaEyiN1Q/w-d-xo.html
I have two quick questions:
1) Y'all said that you bought a router that also had a 2.5GB Ethernet port in order to match this Arris modem. If I were to buy a router that didn't have a 2.5GB Ethernet port would I be getting less wifi speed? Should I buy a router with an ethernet port that matches the modem I bought?
2) Y'all said that we would have to buy another IP address from our Internet Service Provider if we were to use two ethernet ports on this Arris modem. Is that the case with all modems? To only use one ethernet port instead of two?
Keep in mind the way it works is your laptops/phones/etc. talks to the router (on ramp) and the cable modem is the highway to the internet.
1 - Basically if you get a router that doesn't have a 2.5 gb/s port and your cable modem has a 2.5 port your routers Wi-Fi and ethernet speeds to the internet will be limited to the routers ethernet port speed (how fast your Wi-Fi speed is is also dependent on the router Wi-Fi spec). So if you get a router with the 1 gb/s port to the cable modem that's the max. Keep in mind though that routers Wi-Fi speed is another spec you need to watch for in the router. So we think best bet is to get a router and a cable modem that both support 2.5. You will also need to see what speed your ISP supports, ours, Xfinity has a max download speed of 1.4 gb/s.
2 - Many cable modems only have one ethernet port to the router, the Arris model we got has two. Your ISP typically provides one Internet address to the cable modem/you. If you want two then you need to check with them if they provide that, usually at a fee. If you are just looking for additional ethernet ports the best bet is to get a router that has multiple ports that you connect to and then the router will send them through to the cable modem to the internet. Think of the cable modem as providing the highways to the internet, normally its one highway, with Arris they provide a way to have two, and the router as the on ramps.
Hope this made sense.
@@Appmyhome Yes, all of this was very helpful. THANK YOU SO MUCH!
you are most welcome.
These specific models are on clearance at my local Walmart for $100. Do you think I should pick one up? I don't need it but the price seems good.
Some questions you might ask yourself before you decide. What is the speed of our router? Of your internet service? Will this device improve the overall speed?
Thank you for the review! I did NOT know you could only use one of the ports without an extra IP Address! I am considering this verses the Netgear Nighthawks and I was leaning to this one because of that port! Now the nighthawk is back into running haha
You are welcome. remember this is just the cable modem. we ended up getting the Netgear Orbi Mesh Router RBK853, th-cam.com/video/GzbgaEyiN1Q/w-d-xo.html. It has the matching 2.5 Gbps port. And I can say with Xfinitiy gig service we are getting great speed. If I recall the Nighthawk is only a router, no satellites. We did a bunch of speed tests with the Orbi in the review.
Let us know what you end up getting.
I have the same one! It works great!
Cool. What router do you have attached?
@@Appmyhome I have the unifi dream machine
@@Appmyhome Unifi Dream Machine with an Access point attached to it as well
Does the s33 get hot mine seams to get hotter than my Xfinity x1 modem is that normal
it does get warm. we have it inside a home run box.
I just got this modem in last night what will be a good router to go with it?? It is currently working fine just wondering what router will work for my network. I currently have Cox
we currently are using the deco xe75 pro which supports WiFi 6e. speeds are very good. we also have used the orbi WiFi 6 mesh. both are very good. we did a first look on the deco and a full review on the orbi with some speed tests. you could also look at getting the neweer 6e orbi though we haven’t tested it. whichever you get we do recommend getting their annual firewall plan to protect your network.
I have a nighthawk 6E router with a 2.5 port but when I plug into that port I get no Wi-Fi and when I go into settings on the router and switch to multi gig 2.5 then I really get nothing. I have to have it on 1gig why is that? The modem is spectrum 2.5 modem and I just bought the surfboard S33 but thinking about returning it because spectrum offers free modem and it has 1 2.5gbt port
Hi Steve, for the S33 the 2.5 port is to connect to your Router, so isn't used for connecting directly devices. Like us we connected it to the Orbi 2.5 Port. There are new Orbi routers that have two 2.5 ports, in that case you'd be able to use it. Of course a lot depends on what performance Spectrum is providing you.
I have Verizon FIOS, and pay for voice, but don't use it. Would this still work for me, or would you guys not know? I'd hate to have to call Verizon FIOS, haven't had the best service, for the last 8 years despite renting their " best" modem/router all in 1 box.
We don't know the answer, so would be best to call them. I know folks that have fiber and usually that requires a special modem. The Arris is for cable service. You say you have their combo modem/router. So a question to ask Verizon is "can I just use your box as the modem and get my own router?" You may have seen our Orbi router review which would likely help performance wise if you end up using their modem.
kind of trippy having mono mics going into different ears. Not sure if it was intentional or on purpose.
likely we were using lav mics, one each.
Hello, would you still go with this same setup today? Surfboard s33 & an orbi? Any news on docsis 4? I have cable internet comcast. Have an older anplifi router im happy with but netgear modem needs to be upgraded. Definetly leaning towards an orbi soon but the eero looks decent too w/ the alexa speakers now being able to be mesh points thanks!
just starting to see some stories on docsis 4. it certainly will be a game changer. when of course is the big question. upload speeds seems to be the big draw.
as for s33/orbi. I would still go there though would pick up the newer 6e model orbi.
erro is likely nice but buying because of alexa isn’t needed. plus if I read correctly the alexa only provides 100 mb connection and the orbi mesh, and frankly the erro mesh would likely have you covered anyway.
maybe start with the s33 and see if it breaths new life into you amplify then get the orbi.
So if I'm buying new should I just get the s33 instead of the 8200? My Motorola 8600 is dieing
That would be our recommendation. We upgraded from the 8200 and it made a big difference. Then if you pick up a faster router (and internet service) you can take advantage of it.
What router do you currently have? We did a review recently on the Orbi WiFi 6 router and it is fast. So now our setup is the S33 and the Orbi RBK853.
@@Appmyhome i think I have the asus ax82u. I was getting 900mbps now only 400 because I had to swap to my old slow modem for now.
This is not a review...yall just open the box and talked about it 😒
Hi, for more info on the Arris and see how it works with a router check out this review. Orbi Wi-Fi 6 Mesh Router review: th-cam.com/video/GzbgaEyiN1Q/w-d-xo.html
I guess it doesn't come with an ethernet cable? If not, what type of ethernet cable did you use/buy?
I think it did come with one. Basically it's an RJ45 connector on each end of the cable and should be Cat 6 cabling.
@@Appmyhome Thank you. I just got mine yesterday :-)
Mine is giving me problems after fives months
Fingers crossed ours is still working fine. Did you contact their support, and if so can you share with all of us the outcome?
Which router did you go with?
We ended up getting the Netgear Orbi RBK853. And it's really fast. We did a review on it, th-cam.com/video/GzbgaEyiN1Q/w-d-xo.html.
Let us know what you end up getting and how you like it.
Does that 2.5gb port work with a 2.5gb switch?
we have ours connected to the 2.5 port on the orbi router. you would need a router with a second 2.5 port to connect to your switch.
@@Appmyhome I have an ARRIS G36 and that 2.5gb port does not work with a switch.
I see, you have a combo arris with built in router. if that 2.5 port isn’t working with a switch you would need to check with arris. the cable modem we reviewed doesn’t include the router.
Great review of the product. ISP still limited residents Internet usage to 1tb (or 1024gb).
thank you. btw we updated to gig internet and now see 1.4 gb down. I believe if you have Comcast you now get 1.2 G bytes of data transfer or unlimited if you upgrade.
What's 2x2
It refers to the number of channels for data transferring upstream and downstream. The Modem handles both DOCSIS 3.0 and 3.1. So it has 32 downstream x 8 upstream DOCSIS 3.0 bonded channels and 2 downstream x 2 upstream OFDM DOCSIS 3 1 channels. Hence for DOCSIS 3.1 it is 2x2.
Is this modem good for google nest WiFi
500 mbps internet speed
Depends what modem you currently have and what your ISP is providing.. If your current modem is old this likely will help. certainly would be useful if you ever decide to update to gig service. as for the wifi speeds you'd need a faster model, like a wifi 6 or 6e router to see wifi improvements over the 500 you have. Keep in mind if you have faster internet service and are directly connected, not the wifi but the eNet connections, you might benefit there. Again, it all depends on what speed service you presently have.
@@Appmyhome arris s33
Mine fried itself in less than a month.👎
did they replace it?
@@Appmyhome I'm sending it back to Amazon for a refund.
ours is still going strong and it works well. are you getting another s33 or a different modem?
@@Appmyhomehey I just bought a house and I want a solid modem for xfinity, probably 800mbps
Is this still good to go? Or is there something newer you may recommend? Amazing that it is still around when 2 years ago you all were talking about doccsis 4.0 coming out. Please advise! Thank you
the s33 is working great. we have around 1400 down and 40 up with xfinity.
as for docsis 4 still looks like it hasn’t come to market.
so if you are expecting 800, I would think the s33 will work fine.
the other question is which router do you have as that will impact your WiFi performance.
@appleMyHome did you look into motorolla mb8611? that seems better than arris s33.
Hi A A, we have not review it. Specs look about the same. What spec do you see as better? BTW we've been running with the S33 since the review and it is performing great.
@@Appmyhome So Compare to S33, motorolla mb8611 has AQM that helps with internet lagging, has surge protection and better ventilation so does not get warm/hot like arris. Did you notice if your s33 gets warm/hot?
Hi A A, just checked, it's warm but not overly so. Plus we have it in a closed home run box. So I think that isn't an issue. Have the AQM you mention might be a nice to have.