As a former 911 dispatcher, THANK YOU for acknowledging the work we do and how we get zero closure! It's an important job and a thankless one at that. Back to the episode 😊❤
Dispatcher here: the most rewarding thankless job that I accidentally fell into and then fell in love with it. THANK YOU for what you do, and keep your head up and your morale high. The calming voices in the dark 💛
As a former dispatcher, you hit the nail on the head. PAY THEM A LIVEABLE WAGE! I loved dispatching more than any other job I've ever had, but I had to leave because I couldn't support my family. Athletes make millions of dollars, but first responders can't even afford to keep a roof over their heads or food on the table. We need better priorities here. Thank you for acknowledging such a difficult, thankless job. ❤
My best friend is a 911 dispatcher. Thank you so much for recognizing how they truly are the first of the first responders. She’s the one who hears people at their most vulnerable and desperate. She has on several occasions been the one to hear someone’s last words. She’s helped deliver babies and has talked a man off a roof. She’s an absolute hero and I am so so proud of her and her dedication to helping our community.
Fun fact: In Argentina, the emergency number used to be 101 but in 2006 they had to change it to 911 because people watched so many movies and series from the US that they'd automatically dial 911 instead.
In Chile we have different numbers for different emergency services and none of them ever stuck in my brain, I also don’t know anyone that knows them straight of the bat (we do know they’re variations of 121 numbers or something of the sort). But everyone knows 911, which is utterly useless to us 💀
When I had my second baby I had to call 999, the dispatcher was so incredibly helpful to me, he kept telling me I’m doing amazing and when I was having a contraction he was breathing with me to keep me calm and focused. When I said I’m pushing I heard a slight panic in his voice but then he instantly calmed down and said okay let’s do this together. Il never forget him, luckily the ambulance came before I delivered, but they told the dispatcher after I’d given birth and thanked him for me. To all you emergency dispatchers, thank you for everything you do daily.
My bff is a dispatcher and she told me that whenever someone gets to help deliver a baby, the other dispatchers all put money together to get them a special plaque and buy them food and they all celebrate. She also said that helping to deliver babies over the call is one of their favorite parts of the job. 💖
As a former dispatcher, thank you for this video and appreciation. I got paid $14 an hour in Colorado in 2018 and it’s insane how much is done by and expected out of dispatchers. I have mad respect for other dispatchers and for law enforcement/first responders for taking such low pay with little to no support for the trauma they experience.
As an NYPD officer i am so glad you did this story-we refer to our 911 dispatchers as central and they are our number one life line! We LOVE our centrals and i try to thank them every chance i get. As part of our training we go to the dispatch center and get to see them at work. I have such respect for them and wish they were paid way more for what they do!
@@malalalalala91 it depends on where you live. You should look up your state or city or country. But in the United States, for any state you do have to have a high school diploma or GED. And there is courses that are required for you to take. Some places require you to do clerical duties for a year before you can start working as a dispatcher. Depending on where you live, they require different things. And some require much more than this. You just have to look up where you personally live.
May I offer my thanks and kudos to your mother and her fellow colleagues scattered through this country. Thank you very much and keep providing excellent service 😊.
Ooooo it would be cool if Momma Sarian could come up one day and do a 911 dispatcher tell all!! Like her craziest calls and stuff! THANK YOU TO ALL OF OUR PAST, PRESENT AND FUTURE 911 DISPATCHERS!!!
My mom was also a 911 dispatcher! I loved “take your daughter to work day”! I’ll never forget going on a daytime talk show with her (I wasn’t on the show, she was obv 😅) for helping a man deliver his wife’s baby in their home over the phone… it takes a certain kind of person that can detach from their personal emotions to do that job.
My mom was a dispatcher almost my whole life and she still has nightmares to this day about calls from the beginning of her career. I think it’s great you chose to do this video and put so much focus on the dispatchers!! It’s so important we recognize the importance they have and that they truly are the FIRST responders. I will ALWAYS have massive respect for all the men and women who take on this job🩷
I’m a 999 call handler in England and I really appreciate you bringing light to all of this!!! As things aren’t exactly the same across the pond but it’s all very similar. Thank you so much Bailey ❤️
As a dispatcher with a sticker on her car of a gold hearse that says “last responder” as a pun for lack of recognition, this episode actually got me teary eyed for a quick second (rare for us when we bounce from a call for someone’s baby not breathing right to someone needing responders because their keys are locked inside their vehicle - little to no time to experience the correct emotions) 🖤 I appreciate the recognition & history! Beautifully done Bailey!!
As a former 911 dispatcher, this was great. And like you said, we often get yelled at & have to listen to the worst moment of someone's life, without any closure as to how the situation ended or a thank you. We are truly the 1st responder that most people deal with.
@@leighannenails8755 yeah its been disproven that there were that many witnesses with NONE calling. Some tried., but its still used in books and teachings as the example 🤷🏽♀️
Was a 911 dispatcher for 5 years. Most fulfilling career I've ever had, but also one I'll probably never return to. Thank you to all of our dispatchers that have the strength to stay in it and answer the call ❤❤❤
@@louiseleilei a number of things all added up, really. Predominantly burnout. Being constantly short-staffed. Having issues coping with the trauma of some calls. Having a horrible direct supervisor that added to the stress of an already stressful job.
Just eant to send a special thank you to all 911 dispatchers across the globe. You are an important part of helping solve crime and save lives. Thank you from Canada! ❤❤
Your BEST dark History yet Bailey, as a former 911 dispatcher you reported this so accurately and yes the closure never comes. I still think of some of the people I've spoken with in the past. Thank you girlie!
It's 000 here in 🇦🇺 Big thankyou to all the emergency number operators in all countries. As Bailey said, it's very rare to get closure but without you guys, there would be a lot more lives lost than saved. 🙏🏼💕
I was a firefighter and a 911 dispatcher for 8 years. I feel as though the latter doesn’t get as much recognition as they should. It’s an insanely stressful career. Thank you so much for this!!
@@LizzisLoxHair that’s one of the hardest parts honestly. I responded to a 30 year old who was having a massive heart attack one day and he came back like a week later to thank me and my work partner for saving his life. He told us that he had an underlying heart condition he wasn’t aware of and he was now receiving medication for it. It was so amazing to have that closure because the heart attack was so severe that I didn’t know if he survived after arriving to the hospital and I thought about it for days until he came to the station. He was coding in the ambulance so often that I didn’t think he’d make it.
My mum was a 999 dispatcher for a few years, she had some really tough calls that haunt her 10 years later. Unfortunately the long shifts & switching between days and nights took a toll on her health so she had to leave. Its such an important job and deserves so much more pay
I was a 911 dispatcher and absolutely loved my job!! I also took my daughter to work with me like your mom did. My daughter was in 4th grade and felt just as special. Thank you for highlighting the work that we do and letting people know that we ARE the first responders!!
As a (now disabled) paramedic of 21yrs, thank you for bringing attention to our coworkers on the other end of the radio! They are the least recognized part of the emergency services chain. My Girl Scout troop decided to make thank you cards for our county EMDs after we roleplayed making 911 calls as part of their First Aid badge. I was pretending to be the 911 calltaker and they each took an turn "calling 911". After the each had a turn one girl asked to be the calltaker. After her turn was over, she noted that even though she knew it was pretend it was still kinda nerve-wracking.
I would love to see you do an episode on the Stolen Generation of Indigenous Australians. I never see it covered or mentioned outside of my country. The movie Rabbit Proof Fence is part of our education curriculum and I think it’s important people know Australia has a dark history other than just being settled by convicts!
As an Australian myself who studied this as part of my degree, I happen to agree with you that the Stolen Generation was a very dark period of our history in addition to the massacres. This needs to be covered especially with National Reconciliation week coming up in late May and Sorry day on May 26th.
That would be a waste of time as the "do-gooders" have rewritten history such as "Dark Emu" by Bruce Pascoe who claimed to be "indigenous" but ancestors were from Cornwall UK... Sadly, for some insane or more likely, money making scheme, the real truth is buried.... Aboriginal kids were willingly given to the missions for better care and education and only one child has been proven to have been removed... The white fella is now too scared to remove abused kids because of the "do-gooders" and the kids suffer...
Typical. Let’s have another whinge about the past. Not a single person in Australia is responsible for any bad behaviour from the past. Why don’t you focus your energy on moving forward? Oh that’s right. You won’t get any sympathy & ‘sorry’ from a weak Govt.
@@Rigbycat123 As far as I know, no living person had anything to do with what happened back in history over two hundred years ago... The Australian indigenous tribes own more of the country than white fellas combined due to "treaty's" the government granted... You are right, it is definitely time to move on but there is too much money to be made by dividing the population into two and the white fella - all immigrants - will be the ones to pay...
@@Rigbycat123 they never said that? it’s not about getting anything from the government , it’s about not forgetting history. it’s important to know and be aware of. i’d never heard of it before this comment, because as an american i’m not taught about the world, just force fed a narrative that our country is all that matters and unlearning and learning the real truth is crucial. i don’t even know where to begin sometimes, so comments like these help me. don’t be a hater, direct YOUR energy somewhere better. we’re all just trying to learn.
Dispatch explains so much about you Bailey! I’m a firedaughter, and I’ve wondered what drew you to create the awesome content that you do. Now I totally understand! You are amazing, emergency service sister!!!
As a former Medic/FF & 911 Dispatcher, THANK YOU Bailey!!! Your description of pre-employment & continuing ed requirements, working conditions/hours, our potential legal implications, and, stress related health issues… you gave a clear picture. THANK YOU!! 👏🏻👏🏻👏🏻
My mom was a dispatcher too!!! She used to let me sit overnight with her too and what you described was a core memory as well. She was a dispatcher for over 20 years, but had one call that was so traumatic that she ended up leaving the job 🥺
I did dispatch for 3 years. And to get hired it took about 6 months of various tests, evaluations, and multiple interviews. The hours were insane, it was very stressful and had terrible work life balance. But they are heroes. The first first responders. ❤so much love for the thin gold line 💛 not everyone can do that.
I really get what you mean. I used to bring dinner to my husband at the dispatch center. He would have to be using the phone, the radio, and the computer pretty much constantly, then there would be some slow times. My stomach would just knot up when I’d go in there.
I’m a HUGE fan and i’m an 18 year old dispatcher for my county in central florida. i was very excited when in the last video i watched you acknowledged your appreciation for dispatchers and your stories about your mom. i love you so much!
I was once a dispatcher. Thank you for the respect you give those in the hot seat. The title of dispatcher nearly put me in the grave along with the victims of calls I took. I hope the thin gold liners watching this remember how important they are even when they don’t hear it. 🖤💛🖤
My heart dropped when you said Kitty Genovese 😥 I'll never forget learning about that story in psychology.. absolutely heartbreaking, that poor girl 💔 I had no idea what happened to her had so much impact. Incredible
As a child in Sweden in the 80's our emergency number was 900000 😱 I still remember how to dial that on a rotary phone in the dark. Now we have 112 wich is a lot faster to dial. This was a very interesting episode. You got me completely hooked on your Dark History. LOVE this show and I love your MMM as well. Take care and stay safe too
I have listened to dispatch calls on youtube a while back and relized pretty quickly, I probably couldnt handle this job. So thankful for all of you who can! ❤ much respect!
Scary to imagine but a very real issue. At least here We’re so short staffed that 911 calls just keep ringing until we’re able to answer them which could be a couple mins to up to 30. Most times people just hang up which just makes it an even longer wait
I found my mom unconscious one afternoon when I came home from work. I knew it was an emergency, ordered my next door neighbor to wait for first responders at the locked gate to let them in and guide them to me (wanted to save vital time), while I was already dialing 9-1-1. The 9-1-1 dispatcher was great. I was as calm as I could be, but hearing the confirmation that CPR was needed… it was tough. She kept me calm, guided me through the steps even though I was CPR certified. I kept focused on her voice and did CPR until first responders arrived. My mom lived.
9:27 Huh, I remember the horrible attack that happened to Kitty a little differently. While she was screaming out for help, everyone in the apartment complex heard her. In fact, one of the Neighbors went over to another Neighbors place (via the roof entrance) to ask what they should do. I believe it was called the Bystander Effect. Everyone thought that someone else was going to belp her that no one did. Let me know what you all think.
exactly right! some people even called out from their windows like “hey stop attacking her!!” but went back inside and ultimately no one did anything that could’ve helped her.
And the man who went to neighbors apartment through the roof didn't go to his neighbor to ask what to do, he went there to use the phone to call the police.
Love that you did this video. I’m an EMT that transitioned to dispatching after having my baby and it’s so nice to see a video about recognition and history.
My mother is currently a 911 operator and I’m former and I haven’t even seen the video yet but for you to just make a video acknowledging our line of work makes me so happy!!!!! Thank you Bailey ❤️
I wrote an article for my local paper during national telecommunications week and it was so eye opening to what dispatchers and emergency medical professionals go through daily. Thanks for doing the video about the history as well. I've learned more already!
I loved being a 911 dispatcher. Luckily some of the paramedics would come up to dispatch and debrief with us. Many, many heartbreaking calls for sure. Thank you Bailey!
i am a 911 dispatcher for over 37,000 people in ohio! thank you for making an episode about what we do. our job can be so hard some days but dispatchers are some of the toughest people i know!! also, i think the eviction law is crazy, but maybe they are just talking about nuisance (aka - shouldn’t be calling 911) callers? like neighbor trouble, “is my power gonna come back on”, barking dog complaints, etc)
I was a 911 dispatcher for a little while. I really enjoyed the work but was put on the midnight shift, which was the worst thing for me mentally. Thank you for sharing this, and thanks to your mom for the work she did!
This was so awesome and thorough! I saw something on tv about the death of a woman calling 911 that they couldn't go help her until she said "she needed assistance. After that a law was passed that they didn't have to get that verbal okay to go help. Unfortunately it didn't help her but helped others.
Thank u so much for acknowledging the hard work us 911 dispatchers do and how poorly we get treated when we're only there to help. I love u even more now 👏👮♀️🎉
Thank you! As a retired career 911 Dispatcher (police, fire and medical) this was an excellent explanation of the job. My daughter was often at the station with me while I was working as well! Thankfully when she got a little older, she changed her mind and said no thanks to that job lol... Our consoles being literally in the middle of the our station, not in a call center, we did get closure on all of our calls. We also were the jailers. 20 years was enough for me, physically, emotionally and mentally. It definitely took a toll. On a brighter note, not even knowing the name of the town the first 911 call was made, my daughter’s name is Haley 😂😂
I learned about Kitty and 911 in my Social Psychology class about the bystander effect. It's such a sad story. Thanks for covering this history and I did a day with the 911 center for my CJ class and I have so much for appreciation for them. I also used to work as a deaf and hard if hearing relay operator. Loved the job but way underpaid.
As a current dispatcher, it is hard work and the national salary is so low because in spite of all of the effort and training we are required to go through, we are classified as administrative assistants. At my center, we are required to go through the state certification process, plus specific training for telephone CPR, emergency medical dispatch, fire dispatch, skills for taking calls from people who are deaf/mute, and all of the other specifics that are associated within the local. Thank you very much for acknowledging the work we do, the struggles we face, and the general lack of appreciation! As always Bailey, it was a dynamite episode! 🥰💜
So much love for this episode! Ive been dumbfounded for so long, how under appreciated, under paid, and just generally forgotten 911 dispatchers are - I’m STOKED to see you give this topic exposure
Okay this is reeeeeaaallly wild because I was literally JUST thinking “I wonder if Bailey will ever do a DH on 911 calls?” 😱Because I knew of her mom being a dispatcher, but I didn’t know if there was really a “dark history” behind it. I can’t wait to listen to this one!!
A shout out to the UK 999 responder. I’ve have so much gratitude to the wonderful people that have even there for us. I know my sons life was saved many times by them. Thank you so much 💜💜💜
Always a great day when the Queen Bailey Sarian arrives to bless us with her presence and knowledge! As always you are a rockstar and stay true to you! Love you! ❤️🐝🌻❤️
Love the recognition Bailey. In the UK, my mom works for the A&E dept (ER) at reception and she usually doesn't find out either what happens to patients she has to register. She sees them go in, registers the injuries, then the nurses take over, so there's too many to follow up on. She wonders too. On the other side, did anyone else start singing the ghostbusters theme to themselves 10 secs after Bailey said it? 😂
As a 911 dispatcher thank you! I appreciate you taking the time to let the rest of the world know how stressful this job can truly be, but most of us love what we do for others!
A guy I went to school with that was an emergency emt… he recently ended his life… the stress must of got to him. ): poor guy. Thanks for recognizing these amazing people who save lives everyday. ❤️
I laughed when she pointed out the ‘9’ was the last digit on a rotary phone because where I live our emergency number is 000 😂 our phone broke when I was a kid and my mum used an old rotary phone we had, all I could think was “dialling triple 0 is going to take like 4 years”
I live in England and Bailey always comes through with the best bed time stories ❤️ there’s just something about her personality that adds so much to her videos 🥰
My mom was a 911 dispatcher for over 21 years and I would always go up and listen in. The call that has stayed with me was this guy called and a woman could be heard screaming in the background. They found their kid dead by a gunshot cause he wanted his parents to stop fighting over him so he decided to take himself out of the fight. So sad. Then the next call was my mom helping a guy help his wife deliver their baby. Crazy. I could never do that job.
A huge THANK YOU, to all 911 dispatchers who do their jobs with dedication, compassion, efficiency & so much more. It's truly a calling, as much as any other first responder or those in the medical profession. Also, THANK YOU, Bailey & your team for your research on this subject, that I never took the time to research myself. Very interesting & inspiring. ❤
I’m so sorry to hear 💘 allow yourself to be sad, get it out of your system and you’ll be back and better🫶🏼 a tip I needed hahah sorry it’s so unwarranted
This is so appreciated! It varies by employer and state, but most public safety employees have access to EAP for counseling that’s 100% free! It doesn’t matter if you’re part time or full time or if you have medical insurance through your employer! The EAP can be used for anyone living in the household!
Bailey, as a 911 dispatcher I have to tell you a million times over thank you for sharing this!!! The gals and I are our center in Cody,Wy absolutely love watching and listening to you. I am glad to hear someone who shares who we are to the world and acknowledge us!!! Thank thank you thank you!!!
I’m a 911 dispatcher and my mom sent me this video to watch. You taught me some history of 911 that I hadn’t already learned about, but mostly, you explained so well what it is we really deal with day in and day out. Thank you for appreciating the work we do and thank you for using your platform to spread a great message and say some things we dispatchers wish we could! (Adult coloring books are definitely the move😂) 🖤🖤🖤
I’ve been a 911 calltaker/dispatcher for nearly 10 years. This podcast was SO COOL to listen to. Always grateful for you, Bailey! Also, best name ever lol
i appreciate this sm my mimi is an emergency helicopter dispatcher and she’s the best i love talking to her about her job! thanks for the memory bailey!
That's cool about your mom. I dispatched for 11 years at my local police department, and we not only answered 911, but we answered non emergency lines as well as dispatched the police and fire to their calls. We did everything except for EMS. I've never heard this story so it was super interesting, thanks. 💜
About a year ago my family went through a great tragedy, and I often think about the 911 dispatcher who had to hear the whole thing, gunshots and all. I hope they're doing okay.
Dispatchers are the gold of the earth!! U guys get us when we are stressed, freaked out and scared... thank u for those of u who keep us calm and help us
It's so wholesome seeing all the 911 dispatchers thanking Bailey in this comment section. 😭
As a former 911 dispatcher, THANK YOU for acknowledging the work we do and how we get zero closure! It's an important job and a thankless one at that. Back to the episode 😊❤
Aww thank you! ❤
Very true. Thank u so much I enjoy what I do ❤
Dispatcher here: the most rewarding thankless job that I accidentally fell into and then fell in love with it. THANK YOU for what you do, and keep your head up and your morale high. The calming voices in the dark 💛
How do you deal with the non-closure? I couldn't STAND it
Thank you for doing what I couldn't. I went to school for it, but my health didn't allow. 😢
As a former dispatcher, you hit the nail on the head. PAY THEM A LIVEABLE WAGE! I loved dispatching more than any other job I've ever had, but I had to leave because I couldn't support my family. Athletes make millions of dollars, but first responders can't even afford to keep a roof over their heads or food on the table. We need better priorities here. Thank you for acknowledging such a difficult, thankless job. ❤
I've said this my whole like. Millions to throw a ball I'll never be understand it
Life***
THEY DONT GET A LIVEABLE WAGE?!!! WHAT THE ACTUAL F?! That is NOT okay. I'm so mad right now.
This 💯💯💯
My best friend is a 911 dispatcher. Thank you so much for recognizing how they truly are the first of the first responders. She’s the one who hears people at their most vulnerable and desperate. She has on several occasions been the one to hear someone’s last words. She’s helped deliver babies and has talked a man off a roof. She’s an absolute hero and I am so so proud of her and her dedication to helping our community.
I’m a 911 Operator and this was an amazing explanation of the job and will be recommending this to my future trainees to watch. Love this.
Thank you for your service!
Thank you for all you do!
It’s not very often I meet another Brittany with the spelling super close to mine! Just wanted to throw that out there, lol. Back to the video. 😂
I rarely ever find another dispatcher lurking around here! lol
@@screamcheeese7175 do you recommend the job? I’m a criminal justice major wanting to get involved in something that directly helps people
I'm a part time medical 911 call taker and I've never felt so seen in my life 🙌🏾 I'm hoping the dark history of social work is next 😂
I am not sure the world is ready for this truth
As a first responder, I have mad respect for dispatchers! They’re the true first responders, and they do not get enough recognition ❤
They really don't we literally couldn't do our jobs without them
Imagine if we took calls and ran them 🤣🤣 i love my dispatchers
Fun fact: In Argentina, the emergency number used to be 101 but in 2006 they had to change it to 911 because people watched so many movies and series from the US that they'd automatically dial 911 instead.
I've always been curious about how such things would leak into other cultures.
In New Zealand it’s 111 and as a teacher I have to teach my 6yr olds that, otherwise they think it’s 911 🙃
In Chile we have different numbers for different emergency services and none of them ever stuck in my brain, I also don’t know anyone that knows them straight of the bat (we do know they’re variations of 121 numbers or something of the sort). But everyone knows 911, which is utterly useless to us 💀
When I had my second baby I had to call 999, the dispatcher was so incredibly helpful to me, he kept telling me I’m doing amazing and when I was having a contraction he was breathing with me to keep me calm and focused. When I said I’m pushing I heard a slight panic in his voice but then he instantly calmed down and said okay let’s do this together. Il never forget him, luckily the ambulance came before I delivered, but they told the dispatcher after I’d given birth and thanked him for me. To all you emergency dispatchers, thank you for everything you do daily.
Why did this make me teary? Glad that the Dispatcher was able to be with you during the contractions.
My bff is a dispatcher and she told me that whenever someone gets to help deliver a baby, the other dispatchers all put money together to get them a special plaque and buy them food and they all celebrate. She also said that helping to deliver babies over the call is one of their favorite parts of the job. 💖
This made me emotional. What a beautiful story. ❤
@@jinanh2712 me too! I’m crying ❤
@@laragirl84 I liked hearing that. Thanks! 😊
After spending 8 years as a 911 dispatcher, thank you for bringing awareness to this career and explaining it so well.
As a former dispatcher, thank you for this video and appreciation. I got paid $14 an hour in Colorado in 2018 and it’s insane how much is done by and expected out of dispatchers. I have mad respect for other dispatchers and for law enforcement/first responders for taking such low pay with little to no support for the trauma they experience.
$14!!!!!!!!????? That’s BS for that job!
As an NYPD officer i am so glad you did this story-we refer to our 911 dispatchers as central and they are our number one life line! We LOVE our centrals and i try to thank them every chance i get. As part of our training we go to the dispatch center and get to see them at work. I have such respect for them and wish they were paid way more for what they do!
I WANT TO DO THIS SO BAD!!!! do you have any suggestions for getting a foot in the door?? 😅
dispatch that is lol
@@kelsmariedon’t know where you are but here in Ontario, Canada they have college courses for it !
@@malalalalala91 it depends on where you live. You should look up your state or city or country. But in the United States, for any state you do have to have a high school diploma or GED. And there is courses that are required for you to take. Some places require you to do clerical duties for a year before you can start working as a dispatcher. Depending on where you live, they require different things. And some require much more than this. You just have to look up where you personally live.
May I offer my thanks and kudos to your mother and her fellow colleagues scattered through this country. Thank you very much and keep providing excellent service 😊.
I feel like Bailey is having a real glow up moment! I mean she has always been drop dead gorgeous but lately she has really been slaying
Roni is a great makeup artist too!
It looks like she got her lip fillers dissolved and it looks FANTASTIC! ❤️
Agreed!
Yaassß she does
She is stunning I adore her.
Ooooo it would be cool if Momma Sarian could come up one day and do a 911 dispatcher tell all!! Like her craziest calls and stuff! THANK YOU TO ALL OF OUR PAST, PRESENT AND FUTURE 911 DISPATCHERS!!!
YES
This would be so cool to listen to!!
My mom was also a 911 dispatcher! I loved “take your daughter to work day”! I’ll never forget going on a daytime talk show with her (I wasn’t on the show, she was obv 😅) for helping a man deliver his wife’s baby in their home over the phone… it takes a certain kind of person that can detach from their personal emotions to do that job.
That's awesome!!! Your Mum rocks! ❤
Awh is there still a news link? I’d love to watch
The Titanic would be a fabulous Dark History episode. There are actually some conspiracy theories around it, if you don’t already know
My mom was a dispatcher almost my whole life and she still has nightmares to this day about calls from the beginning of her career. I think it’s great you chose to do this video and put so much focus on the dispatchers!! It’s so important we recognize the importance they have and that they truly are the FIRST responders. I will ALWAYS have massive respect for all the men and women who take on this job🩷
I’m a 999 call handler in England and I really appreciate you bringing light to all of this!!! As things aren’t exactly the same across the pond but it’s all very similar. Thank you so much Bailey ❤️
As a dispatcher with a sticker on her car of a gold hearse that says “last responder” as a pun for lack of recognition, this episode actually got me teary eyed for a quick second (rare for us when we bounce from a call for someone’s baby not breathing right to someone needing responders because their keys are locked inside their vehicle - little to no time to experience the correct emotions) 🖤 I appreciate the recognition & history! Beautifully done Bailey!!
As a former 911 dispatcher, this was great. And like you said, we often get yelled at & have to listen to the worst moment of someone's life, without any closure as to how the situation ended or a thank you. We are truly the 1st responder that most people deal with.
Kitty’s story is also the example of the bystander effect that is used in a lot of my CJ and psychology classes back in college
You should watch Trials of the Century with Rob(Law and Lumber) , Scott Cardinal, and Runkle of the Bailey. They go into great detail about this case.
I had always been told that story went pretty differently. I’m going to have to do some more research. That case always fascinated me.
@@leighannenails8755 yeah its been disproven that there were that many witnesses with NONE calling. Some tried., but its still used in books and teachings as the example 🤷🏽♀️
@@TessieD yup that's exactly what TOTC was saying
@@TessieD oh ok that makes sense ty for letting me know
Was a 911 dispatcher for 5 years. Most fulfilling career I've ever had, but also one I'll probably never return to. Thank you to all of our dispatchers that have the strength to stay in it and answer the call ❤❤❤
Agreed. I did it for 11 years and although I loved it I knew when I was done that was it plus shift work wore me out.
Hii! Thank you for your service❤ wondering though what made you stop??
@@louiseleilei a number of things all added up, really.
Predominantly burnout.
Being constantly short-staffed.
Having issues coping with the trauma of some calls.
Having a horrible direct supervisor that added to the stress of an already stressful job.
@@TiffTosi ohh that's very sad to hear.. im guessing the pay doesn't also compensate for all the stress?
Just eant to send a special thank you to all 911 dispatchers across the globe. You are an important part of helping solve crime and save lives. Thank you from Canada! ❤❤
Your BEST dark History yet Bailey, as a former 911 dispatcher you reported this so accurately and yes the closure never comes. I still think of some of the people I've spoken with in the past. Thank you girlie!
It's 000 here in 🇦🇺
Big thankyou to all the emergency number operators in all countries. As Bailey said, it's very rare to get closure but without you guys, there would be a lot more lives lost than saved.
🙏🏼💕
Poor Kitty 😢
I was a firefighter and a 911 dispatcher for 8 years. I feel as though the latter doesn’t get as much recognition as they should. It’s an insanely stressful career. Thank you so much for this!!
Girl! Respect! 🫶🏼
@@cindyslavik5391 thank you!!
My partner is a fire fighter & hardly ever gets closure. I’m always like “then what happened?” And he’s like “I don’t know?”.
@@LizzisLoxHair that’s one of the hardest parts honestly. I responded to a 30 year old who was having a massive heart attack one day and he came back like a week later to thank me and my work partner for saving his life. He told us that he had an underlying heart condition he wasn’t aware of and he was now receiving medication for it. It was so amazing to have that closure because the heart attack was so severe that I didn’t know if he survived after arriving to the hospital and I thought about it for days until he came to the station. He was coding in the ambulance so often that I didn’t think he’d make it.
My mum was a 999 dispatcher for a few years, she had some really tough calls that haunt her 10 years later. Unfortunately the long shifts & switching between days and nights took a toll on her health so she had to leave. Its such an important job and deserves so much more pay
It's odd note that rotary phones were also in the UK so it was three times as difficult to dial for you all! Omigosh
I was a 911 dispatcher and absolutely loved my job!! I also took my daughter to work with me like your mom did. My daughter was in 4th grade and felt just as special. Thank you for highlighting the work that we do and letting people know that we ARE the first responders!!
As a (now disabled) paramedic of 21yrs, thank you for bringing attention to our coworkers on the other end of the radio! They are the least recognized part of the emergency services chain. My Girl Scout troop decided to make thank you cards for our county EMDs after we roleplayed making 911 calls as part of their First Aid badge. I was pretending to be the 911 calltaker and they each took an turn "calling 911". After the each had a turn one girl asked to be the calltaker. After her turn was over, she noted that even though she knew it was pretend it was still kinda nerve-wracking.
Girl you should do a research on who’s head that was and give us all a video on that one incident ❤
Could you imagine if it got solved??????? 😮
Or if Bailey solved the mystery all these years later😎
I thought that’s what this video was going to be!
We need to know what happened!!
@@cindyslavik5391 me too!!!
Former 911 dispatcher, here. So appreciate this one. (Love all your videos) Thank you for the recognition and history in this video.
You have a fantastic name.😉
I would love to see you do an episode on the Stolen Generation of Indigenous Australians. I never see it covered or mentioned outside of my country. The movie Rabbit Proof Fence is part of our education curriculum and I think it’s important people know Australia has a dark history other than just being settled by convicts!
As an Australian myself who studied this as part of my degree, I happen to agree with you that the Stolen Generation was a very dark period of our history in addition to the massacres. This needs to be covered especially with National Reconciliation week coming up in late May and Sorry day on May 26th.
That would be a waste of time as the "do-gooders" have rewritten history such as "Dark Emu" by Bruce Pascoe who claimed to be "indigenous" but ancestors were from Cornwall UK... Sadly, for some insane or more likely, money making scheme, the real truth is buried.... Aboriginal kids were willingly given to the missions for better care and education and only one child has been proven to have been removed... The white fella is now too scared to remove abused kids because of the "do-gooders" and the kids suffer...
Typical. Let’s have another whinge about the past. Not a single person in Australia is responsible for any bad behaviour from the past. Why don’t you focus your energy on moving forward? Oh that’s right. You won’t get any sympathy & ‘sorry’ from a weak Govt.
@@Rigbycat123 As far as I know, no living person had anything to do with what happened back in history over two hundred years ago... The Australian indigenous tribes own more of the country than white fellas combined due to "treaty's" the government granted... You are right, it is definitely time to move on but there is too much money to be made by dividing the population into two and the white fella - all immigrants - will be the ones to pay...
@@Rigbycat123 they never said that? it’s not about getting anything from the government , it’s about not forgetting history. it’s important to know and be aware of. i’d never heard of it before this comment, because as an american i’m not taught about the world, just force fed a narrative that our country is all that matters and unlearning and learning the real truth is crucial. i don’t even know where to begin sometimes, so comments like these help me. don’t be a hater, direct YOUR energy somewhere better. we’re all just trying to learn.
Can we admire today’s look though? Bailey is SLAYING the straight hair 👸🏻
My mom is a current 911 dispatcher! She’s also a fan of yours and she’s the best, Can’t imagine how stressful her job is! Love you Bailey!!
As a dispatcher in England, I want to say thank you so much Bailey ❤
Dispatch explains so much about you Bailey! I’m a firedaughter, and I’ve wondered what drew you to create the awesome content that you do. Now I totally understand! You are amazing, emergency service sister!!!
My dad was a volunteer firefighter for most of my life. I've now been a dispatcher for 10 years.
As a former Medic/FF & 911 Dispatcher, THANK YOU Bailey!!! Your description of pre-employment & continuing ed requirements, working conditions/hours, our potential legal implications, and, stress related health issues… you gave a clear picture. THANK YOU!! 👏🏻👏🏻👏🏻
My mom was a dispatcher too!!! She used to let me sit overnight with her too and what you described was a core memory as well. She was a dispatcher for over 20 years, but had one call that was so traumatic that she ended up leaving the job 🥺
I did dispatch for 3 years. And to get hired it took about 6 months of various tests, evaluations, and multiple interviews. The hours were insane, it was very stressful and had terrible work life balance. But they are heroes. The first first responders. ❤so much love for the thin gold line 💛 not everyone can do that.
With my anxiety I could NEVER do what you all do. My nerves would be shot by the end of my shift. I feel for you all and appreciate you all.
I really get what you mean. I used to bring dinner to my husband at the dispatch center. He would have to be using the phone, the radio, and the computer pretty much constantly, then there would be some slow times. My stomach would just knot up when I’d go in there.
I’m a HUGE fan and i’m an 18 year old dispatcher for my county in central florida. i was very excited when in the last video i watched you acknowledged your appreciation for dispatchers and your stories about your mom. i love you so much!
I was once a dispatcher. Thank you for the respect you give those in the hot seat. The title of dispatcher nearly put me in the grave along with the victims of calls I took. I hope the thin gold liners watching this remember how important they are even when they don’t hear it. 🖤💛🖤
My heart dropped when you said Kitty Genovese 😥 I'll never forget learning about that story in psychology.. absolutely heartbreaking, that poor girl 💔
I had no idea what happened to her had so much impact. Incredible
They also made reference to the crime in the movie Boondock Saints.
The podcast You're Wrong About did an episode on her if you're interested in learning more.
As a child in Sweden in the 80's our emergency number was 900000 😱 I still remember how to dial that on a rotary phone in the dark. Now we have 112 wich is a lot faster to dial. This was a very interesting episode. You got me completely hooked on your Dark History. LOVE this show and I love your MMM as well. Take care and stay safe too
I have listened to dispatch calls on youtube a while back and relized pretty quickly, I probably couldnt handle this job. So thankful for all of you who can! ❤ much respect!
I can’t imagine not having 911 available. That’s scary to imagine in this day in age.
Scary to imagine but a very real issue. At least here We’re so short staffed that 911 calls just keep ringing until we’re able to answer them which could be a couple mins to up to 30. Most times people just hang up which just makes it an even longer wait
I found my mom unconscious one afternoon when I came home from work. I knew it was an emergency, ordered my next door neighbor to wait for first responders at the locked gate to let them in and guide them to me (wanted to save vital time), while I was already dialing 9-1-1. The 9-1-1 dispatcher was great. I was as calm as I could be, but hearing the confirmation that CPR was needed… it was tough. She kept me calm, guided me through the steps even though I was CPR certified. I kept focused on her voice and did CPR until first responders arrived. My mom lived.
9:27 Huh, I remember the horrible attack that happened to Kitty a little differently. While she was screaming out for help, everyone in the apartment complex heard her. In fact, one of the Neighbors went over to another Neighbors place (via the roof entrance) to ask what they should do. I believe it was called the Bystander Effect. Everyone thought that someone else was going to belp her that no one did. Let me know what you all think.
Yes, when I was in highschool psychology we had a whole lesson on Kitty's story and the bystander effect!
exactly right! some people even called out from their windows like “hey stop attacking her!!” but went back inside and ultimately no one did anything that could’ve helped her.
She only briefly discussed the attack. What are you so confused about? Nothing she said was inaccurate.
And the man who went to neighbors apartment through the roof didn't go to his neighbor to ask what to do, he went there to use the phone to call the police.
Love that you did this video. I’m an EMT that transitioned to dispatching after having my baby and it’s so nice to see a video about recognition and history.
My mother is currently a 911 operator and I’m former and I haven’t even seen the video yet but for you to just make a video acknowledging our line of work makes me so happy!!!!! Thank you Bailey ❤️
BAILEY COMES AFTER MIDNIGHT IN INDIA ... I really like the dark late night 🌚❤️
In germany it‘s 21 o clock (9 pm) and I’m always so tired when Bailey uploads but she’s worth it ❤️🫶🏽
@@flowersinmay516 i agree she relaxes 🥲
Spooky 🤓💜🦇🦇
@@flowersinmay516 same in Poland and I'm dying and have things to do 😂
I'm in PH, and she uploaded this at exactly 3:00AM here 😂
I wrote an article for my local paper during national telecommunications week and it was so eye opening to what dispatchers and emergency medical professionals go through daily. Thanks for doing the video about the history as well. I've learned more already!
I loved being a 911 dispatcher. Luckily some of the paramedics would come up to dispatch and debrief with us. Many, many heartbreaking calls for sure. Thank you Bailey!
This was an exceptionally awesome video! Joan Crowford's little headset and computer made me giggle out loud. Adorable!
i am a 911 dispatcher for over 37,000 people in ohio! thank you for making an episode about what we do. our job can be so hard some days but dispatchers are some of the toughest people i know!! also, i think the eviction law is crazy, but maybe they are just talking about nuisance (aka - shouldn’t be calling 911) callers? like neighbor trouble, “is my power gonna come back on”, barking dog complaints, etc)
I was a 911 dispatcher for a little while. I really enjoyed the work but was put on the midnight shift, which was the worst thing for me mentally. Thank you for sharing this, and thanks to your mom for the work she did!
This was so awesome and thorough! I saw something on tv about the death of a woman calling 911 that they couldn't go help her until she said "she needed assistance. After that a law was passed that they didn't have to get that verbal okay to go help. Unfortunately it didn't help her but helped others.
Also thank your mom for us! I’m sure she sacrificed so much! 😢 1:05
Thank u so much for acknowledging the hard work us 911 dispatchers do and how poorly we get treated when we're only there to help. I love u even more now 👏👮♀️🎉
Thank you! As a retired career 911 Dispatcher (police, fire and medical) this was an excellent explanation of the job. My daughter was often at the station with me while I was working as well! Thankfully when she got a little older, she changed her mind and said no thanks to that job lol... Our consoles being literally in the middle of the our station, not in a call center, we did get closure on all of our calls. We also were the jailers. 20 years was enough for me, physically, emotionally and mentally. It definitely took a toll. On a brighter note, not even knowing the name of the town the first 911 call was made, my daughter’s name is Haley 😂😂
I learned about Kitty and 911 in my Social Psychology class about the bystander effect. It's such a sad story. Thanks for covering this history and I did a day with the 911 center for my CJ class and I have so much for appreciation for them. I also used to work as a deaf and hard if hearing relay operator. Loved the job but way underpaid.
As a current dispatcher, it is hard work and the national salary is so low because in spite of all of the effort and training we are required to go through, we are classified as administrative assistants. At my center, we are required to go through the state certification process, plus specific training for telephone CPR, emergency medical dispatch, fire dispatch, skills for taking calls from people who are deaf/mute, and all of the other specifics that are associated within the local. Thank you very much for acknowledging the work we do, the struggles we face, and the general lack of appreciation! As always Bailey, it was a dynamite episode! 🥰💜
As a medically retired dispatch... THANK YOU for this episode.
I recently went through the dispatcher interview process and can definitely confirm it's VERY intense. The polygraph was actually really cool though!
Every time I think I couldn’t love Bailey more, she out does herself. Thanks for being our BFF we look forward to gossiping with every week!
So much love for this episode! Ive been dumbfounded for so long, how under appreciated, under paid, and just generally forgotten 911 dispatchers are - I’m STOKED to see you give this topic exposure
Okay this is reeeeeaaallly wild because I was literally JUST thinking “I wonder if Bailey will ever do a DH on 911 calls?” 😱Because I knew of her mom being a dispatcher, but I didn’t know if there was really a “dark history” behind it. I can’t wait to listen to this one!!
911 dispatcher here , thanks for the recognition! This was amazing
I just got my EMT license in March and I’m so excited for this video lol
This is probably why Bailey loves to get all the details and back stories for DH & MMM. 😊
I was thinking this as well she grew up in that world if u know what I mean
I remember hearing about this poor girl, Kitty. Everyone in her building heard, but did nothing.
My son is in EMT training. This DEFINITELY got forwarded to him.
A shout out to the UK 999 responder. I’ve have so much gratitude to the wonderful people that have even there for us. I know my sons life was saved many times by them. Thank you so much 💜💜💜
Always a great day when the Queen Bailey Sarian arrives to bless us with her presence and knowledge! As always you are a rockstar and stay true to you! Love you! ❤️🐝🌻❤️
Love her too yeah❤
Love the recognition Bailey. In the UK, my mom works for the A&E dept (ER) at reception and she usually doesn't find out either what happens to patients she has to register. She sees them go in, registers the injuries, then the nurses take over, so there's too many to follow up on. She wonders too. On the other side, did anyone else start singing the ghostbusters theme to themselves 10 secs after Bailey said it? 😂
As a 911 dispatcher thank you! I appreciate you taking the time to let the rest of the world know how stressful this job can truly be, but most of us love what we do for others!
A guy I went to school with that was an emergency emt… he recently ended his life… the stress must of got to him. ): poor guy. Thanks for recognizing these amazing people who save lives everyday. ❤️
I laughed when she pointed out the ‘9’ was the last digit on a rotary phone because where I live our emergency number is 000 😂 our phone broke when I was a kid and my mum used an old rotary phone we had, all I could think was “dialling triple 0 is going to take like 4 years”
The timing is ✨️immaculate✨️ it's always such a pleasure to see your face and feel your energy 🥰 lots of love 💜
I named my 2nd child after Kitty Genovese 🖤 middle name Genovese , such an awful tragedy , love this podcast of Dark History
Watching this the day before mother's day, so I have to say, Happy Mother's Day, Bailey's Mom!
I live in England and Bailey always comes through with the best bed time stories ❤️ there’s just something about her personality that adds so much to her videos 🥰
I have insomnia and bailey post at night here in the Philippines and listening to her helps me sleep ❤️❤️ love lots!
My mom was a 911 dispatcher for over 21 years and I would always go up and listen in. The call that has stayed with me was this guy called and a woman could be heard screaming in the background. They found their kid dead by a gunshot cause he wanted his parents to stop fighting over him so he decided to take himself out of the fight. So sad. Then the next call was my mom helping a guy help his wife deliver their baby. Crazy. I could never do that job.
A huge THANK YOU, to all 911 dispatchers who do their jobs with dedication, compassion, efficiency & so much more. It's truly a calling, as much as any other first responder or those in the medical profession. Also, THANK YOU, Bailey & your team for your research on this subject, that I never took the time to research myself. Very interesting & inspiring. ❤
Bailey my ex just dumped me last night and I’ve been crying all day you have no idea how badly I needed this and you today thank you ❤
You will come through this stronger my queen. Straighten your crown and smile ;)
I’m so sorry to hear 💘 allow yourself to be sad, get it out of your system and you’ll be back and better🫶🏼 a tip I needed hahah sorry it’s so unwarranted
Someone better is meant for you girl! ❤️❤️
I hope you’re doing okay!!❤❤
Sending Hugs and love your way! ❤🫶🏻🌸
It’s like Christmas when I open TH-cam to see a new Bailey video after checking 100000 times over the week JUST IN CASE
Not an easy job. 999 dispatcher here. Thanks for the episode, very informative and full of respect and recognition, love to see it!
❤
This is so appreciated! It varies by employer and state, but most public safety employees have access to EAP for counseling that’s 100% free! It doesn’t matter if you’re part time or full time or if you have medical insurance through your employer!
The EAP can be used for anyone living in the household!
As a former emergency operator, I am so happy to see this video!!!
Bailey, as a 911 dispatcher I have to tell you a million times over thank you for sharing this!!! The gals and I are our center in Cody,Wy absolutely love watching and listening to you. I am glad to hear someone who shares who we are to the world and acknowledge us!!! Thank thank you thank you!!!
I’m a 911 dispatcher and my mom sent me this video to watch. You taught me some history of 911 that I hadn’t already learned about, but mostly, you explained so well what it is we really deal with day in and day out. Thank you for appreciating the work we do and thank you for using your platform to spread a great message and say some things we dispatchers wish we could! (Adult coloring books are definitely the move😂) 🖤🖤🖤
Thank you for this awesome video! And from one dispatcher to another tell your mom thank you for her service!!!
Bailey!! My favorite history teacher!! Lol 🎉🎉❤❤
I’m in my 6th week of training to be a dispatcher. Thank you so much for making this video Bailey💓💓💓💓💓 it’s appreciated more than you know.
I’ve been a 911 calltaker/dispatcher for nearly 10 years. This podcast was SO COOL to listen to. Always grateful for you, Bailey! Also, best name ever lol
i appreciate this sm my mimi is an emergency helicopter dispatcher and she’s the best i love talking to her about her job! thanks for the memory bailey!
That's cool about your mom. I dispatched for 11 years at my local police department, and we not only answered 911, but we answered non emergency lines as well as dispatched the police and fire to their calls. We did everything except for EMS. I've never heard this story so it was super interesting, thanks. 💜
About a year ago my family went through a great tragedy, and I often think about the 911 dispatcher who had to hear the whole thing, gunshots and all. I hope they're doing okay.
Dispatchers are the gold of the earth!! U guys get us when we are stressed, freaked out and scared... thank u for those of u who keep us calm and help us
As a first responder, I thank you for this post and for making us feel seen. I appreciate you. 💙