SONY WH1000XM4 Battery Troubleshooting & Repair - No Power, Won't Charge & Short Battery Life Fix
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- เผยแพร่เมื่อ 1 ก.ค. 2024
- Here is a short walkthrough on how to troubleshoot and fix common battery issues with Sony WH-1000XM4 Headphones. This includes the battery not charging, headphones not powering on or a decrease in battery life.
Here is a link to the replacement battery on eBay: www.ebay.com/itm/384345838538...
Thanks so much for watching! If this helped you at all please like the video and consider subscribing, as that helps the video reach more viewers who need to fix their headphones :) - วิทยาศาสตร์และเทคโนโลยี
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300 plus dollars to be having these problems with these headphones smh😒
And I have a warranty and asurion is not trying to replace these headphones! I’ve sent them
back three times for the same battery issue.
Where are you located? I want to have mine repaired
Great video. Followed all the different steps, then finally replaced the battery and still not charging. I got the double blinking red at first and took the battery out again. Now getting no red light at all. A lot of problems with these very expensive headphones!
Same for me, i replace the battery, got the red light fist and then, after 10 minutes no red light :(
Change the system charger
Same
You sir are a genius. Replaced the battery and works a treat. I wouldn't of had the courage in replacing the battery until I saw your video. Excellent walk through. A million thanks. 👍
This video is a life saver, just fixed mine following the steps and it is now charging.
Just wanted to say this video is still helping folks, thanks so much!
Absolutely wonderful man, saved my headphones. Thanks a lot and it's 2023!
Your video saved my hide. This fixed my headset and I can’t thank you enough.
Thank you for helping me. I just did a whole airline flight without using my new headphones because I didn’t know how to turn the power on! The flight home should be much better. All the best. 🙋🏼♀️🇦🇺
Saved my life. Unplugged the battery pack and it started to charge again!!!!!! Thank you
Awesome! Unplugging the battery did the trick. Saved my day!
Still working after that?
Thank you! Great technical video!
I lost one of the 4 silver screws, but found it in the carpet, barely, by turning off all the lights and angling a flashlight beam.
Whew! It is easy to lose those screws! I usually find them a few days later by painfully stepping on them ;)
Thank you so much step 3 worked for me I hope everyone will find your channel
Why have i had these for two weeks and they are already having this problem..
Cheers mate, just ordered a replacement battery using your link 🙏🏻
Thank you for the well structured and calm video.
Thanks, removing the battery worked for me. I had bought a new Sony MX4 online and it stopped charging 3 months later. Sony SG wouldn't repair it under warranty as I didn't buy it in SG so had to pay $275 to repair it. It then broke again 6 months later and this TH-cam fixed it. Thanks again. I dont think I will buy Sony again.
Just mailed mine in for repairs...😭 wish I saw this earlier...great video!
Thanks so much ...I was going to throw away headphones..Thanks to you I replaced battery and now they work !!!! THANKS AGAIN
Your video did wonders. Thank you so much ! I am autistic and these are my life. I already had to change them 3 times because of audio quality issues using the full 3 years warranty I bought with them. Still it cost me 50 euros each time.
OMG :’)
literally me fucking too i’m so happy you were able to fix them!
mine haven’t worked properly for months now and i basically have to jumpstart them😭 (just realized i most likely have to replace the battery if i’m literally jumpstarting it every.single.time.🤦🏻♀️), I’ve been extremely deterred from going out , transiting, going on walks, practically most outside activities, and coupled with how un-fun house duties are now that i can’t be immersed in music and be in my own little bubble life fucking blows,
i want my peace back lol
Whoever invented these should be crowned lord of all autism
I appreciate this video. It was very effective. A simple reset got them charging again..
My WXM5s stopped charging and I couldn't find any tutorials for that model. However, they are similar enough that I was able to use this video to troubleshoot the 5s. The linked ebay store has parts for the 5s as well and I was able to replace both the battery and charging motherboard on my own once this video taught me how to take them apart without hurting anything. Thank you for the video! It was a real life saver!
i forgot to charge my xm5’s last nighta dn the battery drained now it wont charge :)
WOW Sony have made it surprisingly easy to replace the battery i'm already considering replacing the battery but not for my xm4's but my aging xm3's
Brilliant, Thank you, just by opening it up under your instructions I found the lower connector dislodged due to impact. All good now
Thanks for that video the disconnecting the battery worked for me even though it's a different pair of Sony headphones it's like the wh-900 something
Used step 2 to fix my XM2's! Still going strong after 7+ years haha thanks!
Thanks for this clear and concise video , I’m happy to see some folks got there’s up and running again, I’m at my 2nd battery change and it looked like it was charging, 60% at first , down to 10% after a day, now red led goes dark every 7 seconds or so. I did change the right side board as well as I had noticed a crack. Hoping you’ll have a cure for this!
Hi, i have the exact same issue as you, suddenly the headphones wont charge, the red light just goes away after 20 sec or so, have you solved this issue? do i have to replace the battery?
Oh my god.... Oh my God you saved my headphone.... My head phone was not turning on since 2 months and i was thinking to throw it away... But your step 1 worked... Lots lots lots of thanks...
Thank you so much! I followed your steps and my headphones work again!
Thank you for showing how to disassemble.
I was having a clicking sound when the ANC was on, but just removing the earcup and cleaning inside solved it.
I can’t thank you enough
Really appreciate your support
Now it’s works fine with me
Wow, for expensive headphones alooot of people have problems with it!!
i usually watch plenty of videos and never like and subscribe to them but your video was big help and saved me from spending a couple hundred on a replacement that i gotta like and subscribe lol
This fixed my set that wouldn't charge. Thanks!
Thanks for the fix, disconnecting the battery did the trick in the end
Had powering up issue, re-seating the battery cable fix the problem. Thank you!
hi, thanks so much for the video! i tried disconnecting and reconnecting the battery, sadly it didn't work. i have a suspicion it might be the charging port? (not sure if the whole port is loose or broken or if maybe the pins are damaged?) wondering if you know how to fix this/if its fixable without sending them for repair.. thank u!
The Factory reset worked for me! Thanks, you rock!
Thanks! I was upset about this! You fixed my phone in 43 seconds.
That's fantastic! I'm so glad I could help! You are my very first super thanks so a huge thanks to YOU too :)
Such a great demonstration! Thank you so much!
First step solved my problems lol, thought I had to buy a new headset as it wouldn't take power from the charging port.. Thanks so much
Thanks a lot. Your video saved a lot time and money for me . Just simple factory reset able to to solve my headphone issue
I cannot thank you enough. You are so more helpful than sony itself and I'm really hopeful this will work. I am so grateful for you thankyouthankyouthankyouthankyouthankyou!!!!
Great video. Replaced battery but no red light when on charge. Disconnected charger cable, did a factory reset by holding both buttons down for about 7 seconds until light flashed blue 4 times. Reconnected charge cable and got a red solid light. Problem fixed. Thanks for great video
Wow great video. Very different compared to other where they rush it and sometimes forget to mention a step, but in yours it's calm, slow and very detailed 🔥🔥🔥🔥. Question, can you use a flat screwdriver instead of a prying tool? And is it ok to use a pair of tweezers when reconnecting the cables?
I just used a flat screw instead of a prying tool, i broke one clip but i think it should be fine and i wouldn't worry. Just be very slow with it. My headphones aren't working so i think i need a new battery
Thank you for fixing my headphones! 🎧
Thank you so much. My charging light never went out. Did the rest and it goes out when full now!
The reset did the trick for me, thank you so much
Factory reset worked. Thank you for this video 💯
Thank you for a great video! Any tips on a corroded USB C port. Think that's what's causing the interrupted charging?
Hi there Jon, I tried all fixes, even ordered your battery replacement and completed a replace. Still nothing on the headphones. Any suggestions for what to do next? Thanks!
Thanks for the video. The first step worked for me.
The reset saved me for a headphone ch520, thanks
in case of charging problem, try turning the headphones on before plugging in the charger.
If the battery is totally dead, plug in the charger while holding the power button.
These have always worked for me, I'm not certain if they would work for everyone.
Thanks! Disconnecting the battery worked for me.
Thanks! VERY well made pedagogical video!
Great video. How about the high pitch noise when you activate ANC? Do you have any idea how to fix it? Thanks.
Perfect video. Thank you!
Thanks man! Your valuable advise really help.
Glad to hear it!
Disconnecting the battery worked for me .. thank you sm!
The second fix worked for me Thanks a lot.
Thank you so much, I just had to reset and it started charging :)
Disconnecting battery helped. At least for now it charge. Anyway, I know replacing the battery is easy if it breaks again. Thanks for the video.
Factory reset worked for now! Thanks
Thank you, the first fix worked!
Appreciate the fix!
discharge battery tutorial help me problem stuck power at 30% , thank you a lot !
This worked right away. Thanks !
Installed new OEM battery with the help of your video and it initially worked but once it needed recharging it will not recharge along with red charging light not on. I've tried all the various reset options and also tried disconnecting battery but no luck. Any suggestions or possibly need new charging circuit board? Thanks
I spent a whole week trying to find a fix. This helped!! Thank you!!
Hey! Great video and thanks for all of the helpful info. I replaced the battery and now the headphones will power on. However, they will not charge. I disassembled the entire right can check connections on from the USB C to the board, and everything looks good. Is the next step to replace USB C port?
Did you figure it out with the usb c
Jon, thank you for your help my Sony headphones have had charging issues now no power present is there somewhere to send these as they were a gift and also out of warranty
Thanks for doing this I could not figure out how to fix them and it fix them so thanks
Was very handful! Thank you!
Thank you, now I’m relieved!!
I LOVE YOU MAN. Totally worked
i bought mine XM4 a month ago. Recently, with a few ambient sound optimization, i feel like the intensity of ANC has reduced. reduced to the point that i can hear people talking, clock ticking, neighbors barking. Is this normal? Is there any fix to this? Will the reset to the headphone fix the issue? I would love for you to reply on this matter.
So does a new battery come with the yellow heat sensor ribbon? If not do you take original off old one and put it on new one?
Is replacement of headphones warranty sensitive? what's the time limit? Can they still replace after 3 or 4 years?
What worked for me. Follow his instructions but after disconnecting the battery do this next step. Hold down the power button for 10 seconds to discharge any residual power in any capacitors. Then reassemble and charge. It worked for me. I did his step but it didn’t work, then I remembered this trick about discharging capacitors by holding the power button down on electronic devices to erase any stored memory. Try it out it might work. Good luck!
Loved this, I am going to try this on the older version and will report back! :)
how did it go?
I will try these suggestions. I hope it works out. Is the charging light supposed to be on the entire time it's plugged in until it's fully charged? Because mine will light up for a little bit and then go out.
Thank you kindly for this video !
Wow, I thougt my headphone was broken.
Step 1
thank you 😊
Thanks Jon, unfortunately this hasn't fixed my issue, after replacing both the battery and the USB module I still can't get the headphones to charge. The headphones worked for about 10 minutes when the new battery had live in it, so I managed to go through the reset sequence but still no charge light. I am assuming that the problem lies within the main circuit board? Thanks in advance.
Reset worked thank you!
Hi, thanks for the solution, just one question, I buy the pack of cables your are using and I like them so much, and I couldn't find them in my Amazon history, could you write me the link please
it worked! Thank you so much!
Well, that's just saved me 300£ - happy days, thanks so much.
hey thanks , step 2 is worked for me, issue i had was auto power on and off is not happening
Jon, replaced battery and it still won't charge. Any recommendations for next thing to replace? I was using them as wireless headphones, then for a while they were my PS5 gaming headset, and now they won't charge...
Many Thanks for your great video 📹 👍 😀
Thanks! FACTORY RESTORE can fix Hands-Free AG lost signal (not show) problem.
You are a life saver 💓💓
Hi, opened up and my battery is at 3.6 V after charging for a few hours. Do you think I should change the battery?
I just did a full battery replacement and it's still not holding a charge. Still says low battery, about 10%. The red light stayed on for a good hour charging after I installed the replacement but it's still the low battery nonsense. At least I can still plug them into my laptop and wear around my place with the noise cancelling... assuming it at least charges back to 10%.
Thanks for your video all the same... could I replace the charging port?
The third step worked thanks a lot
Thanks, The second fix worked for mine
Sweet!
Thanks for this upload. Could you tell me what screwdriver you used in the video?
#00 Philips :)
@jontriestofixthings3718 no luck with new battery. Red LED lights up when plugged in but doesn’t appear to be charging. The headphones work when plugged in via mini plug so that hardware seems ok. Thinking of replacing the usb-c board. Anything you recommend I do before going that route?
Thanks brother saved me $350