How to install a Wayne Dalton garage door from Lowe’s
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- เผยแพร่เมื่อ 21 ธ.ค. 2020
- Wayne Dalton garage doors are now available at Lowe’s for in store stock,
special order, and online purchase. While we do offer additional models
and installation through our special order program, our Classic Steel
Models 9100 & 9605 are available for DIY installation across all purchase
options. This video will take you through installation of a single, white,
Classic Steel Model 9605 garage door.
Chapters:
00:42 - Step 1: Prep
01:10 - Step 2: Track Prep
02:49 - Step 3: Sections
06:09 - Step 4: Track Installation
08:18 - Step 5: TorqueMaster® Plus
13:09 - Step 6: Final Touches
13:48 - Step 7: Enjoy!
**Understand - all information provided in this video is only meant to be
supplemental to the provided instructions. Always follow all instructions as
directed and adhere to all safety warnings.**
How to install a Wayne Dalton garage door from Lowe’s was created for Lowe's customers.
Learn more about our products on our website: www.wayne-dalton.com - แนวปฏิบัติและการใช้ชีวิต
model 9605: DO NOT PANIC @ video time 9:15 when you realize you do not have an idler bracket. It's ok. you dont have to scavenge you 3 acre lot looking for it even though you thought you saw it....No, your dog didnt abscond with the hardware like he did with your wallet 5 yrs ago. Actually, with the model 9605, you dont have an idler bracket....so even if you have already grabbed your keys and put your dogs away for a trip into town to raise a little hell at your local Lowes... it's ok. You have a left rachet assembly instead(just like the right one). This is a good video for that...8x7 door...and bit of a headache for that 9x7 door. nothing a little whiskey cant fix. Cheers mates!
This comment is incredibly helpful, and I appreciate it immensely.
Reading all these comments makes me feel a bit better about myself. Thought I had lost my handy man touch with this gate.
Missing parts, not to mention damages.i had to settle for a damaged one because all the available gates in Lowe's were damaged and I needed to close my garage. Instructions are soo vague and confusing. Instructions for about 5 different models and not the particular one I bought. In short, very dissapointed about this purchase. The video and written instructions are also so different. One almost has to combine the two to get thru.
If you, like me, managed to get this installed, feel very proud of yourself. This wasn't easy.
I just bought the 8000 model and the instructions booklet contains step by step instructions. The packaging looked good with styrofoam strips between panels, however the panel that was at the bottom is damaged due to the strapping. I noticed there was backing inside on one side, but not on the other edge and hence the damage. May be someone at Wayne-Dalton will read my comment to avoid returns due to this. I will be returning this and buying a 9100 instead and installing using this video and the instruction booklet.
Thanks for the video, but it's got to be said that the manual is absolutely awful.
Thank you for your feedback. We are working through this issue and apologize for the inconvenience. We hope this video helped your experience with our product.
Yes agree About manual awful. Had 2 watch video.
@@WayneDalton One manual for each model please. When it covers 5 models it gets way too confusing. plus a complete list of parts and part numbers would be helpfull I had a heck of a time finding the horizontal track hangers part number ended up building my own.
Agreed. One of the worst manuals I've used. Video was clutch
Agreed worst manual I've ever attempted to read 😂
I live in Brazil and was in the US last year loading a container to send down with some of the things we wanted from there and wound up buying 3 Wayne Dalton garage doors, the ones with the arched windows called "arched stockton", so a little over a year later I'm starting the installation and upon opening the boxes, I find out they sent all common 2 glass top sections with no arches at all on all 3 doors even though the all the boxes say Arched Stockton on them. The other disgusting things are quality and instructions, horribly generic instructions because of so many models and the lack of quality unbelievable, my parents 25 year old Clopay has this beat hands down. Cant believe I brought all the way from the US!
Great instruction videos. Just wish the manual was just as good. Parts aren't labeled well, and the manual doesn't provide a decent enough description of parts or how to connect them all. This is also amplified when parts don't line up well enough, leading to drilling extra holes.
I get that the manual was made for those with some knowledge, but it would also be nice if having someone else install this all wasn't so expensive.
The instructions that came with my doors, 9605s, were for 8 different models, with small illustrations and a lot of "This may not apply to your model." They were basically useless. My printed instructions showed the tracks being bolted together and didn't even show or mention the quick connect fittings. This video is pretty good, but mine didn't come with the plastic idler pully on the left but with two ratchet gears. Surprise! Mine has two springs, one on each side. I like the doors, affordable, good quality, but accurate instructions would have made my purchase much more satisfying. Providing good, accurate instructions, and providing printed instructions, PDF's, or TH-cam videos for EACH model wouldn't take much time or effort Wayne Dalton.
We understand and apologize for the inconvenience. Spring type and package contents can vary by purchase method & model and may not directly apply to this video. We are working through this and appreciate your feedback.
@@WayneDalton Thanks for your response. Have a good one.
Mmm
@@DeanBrown5555 hello so how did you remedy the idler bracket?? The company won't even send me these even if I pay like wtf I don't want it free
Just wanted to say that without this video, my garage door would be returned to Lowe's. Although I used the manual for a (very) few references, THIS video was what actually walked the dog for my Torquemaster door I installed in my daughter's garage. This AND I got the 8x7' door on clearance for just over $100!!! THANK YOU FOR THE VIDEO!!
Hi. I bought two 9605 doors and neither box contains the plastic Ider Bracket i6. The instructions call for it and so does this video at 9:16. Did your box have the i6 bracket?
@@alnoviello2492 that’s what thought at first, but after raking my brain and watching the video and reading the manual numerous times I found that you only get the bracket if your bar only had one spring, if you have two end pieces for adjustment then you probably won’t have the bracket that’s in the video
@@chrislausen6639 still waiting for my door out in bidens supply nightmare. Video is too small and too fast. Must be full screen and slow the steps down. Cable routing and tensioner not well presented. Can not pause or go back. Not comfortable.
Anyone notice the 1-5/8" jamb screws are spinning in the drywall, should have trimmed it with at least a 1x4. Wish me luck I'm about to give it a go....
Used the video for 90% of the install and it was good . It goes off the rails when you get to the part where you install the torque master bar . The video and instructions both show this plastic idler and my door didn’t have it . So I went back to Lowe’s and they opened another one for me and I got the idler . Well after about 2 more hours of not being able to get it to function correctly I started looking through the parts and found that there was another ratchet part for the left hand side . But I had to figure that out for myself . Also the part of the video that details adjusting the cables is trash . Only way I was able to get it right finally was to do both cables at the same time . All in all a decent quality door that works well now that it’s installed . Instructions could be better . Could have saved me several hours and a trip to the hardware store if I’d had some better ones .
I miss doing these doors, I have installed thousands of them, and we used to do competitions for time..
My company just picked up install contract from lowes and I must say, these torquemasters are dumb and cheap. But this video helped me learn to install something Ive only every previously ripped out and converted over to torsion springs
I just completed a 9100 series installs. I agree with other comments the paper instructions are difficult to follow. The video is very helpful - thank you W-D, most appreciated. My model has the dual spring and while not covered in the video was able to use the video and paper instructions to get that going.
Unfortunately panel 2 (second one from bottom) was damaged. Looks like shipping/packing damage. I had to install the door to secure my contents and am in Alaska so I don’t know how this will get fixed. Purchased from Lowes in Wasilla. I sent an email to W-D yesterday and hope to hear something positive back. I think this one panel can be swapped by locking the others with a vice grip and removing the hinge bolts and entire roller brackets. (Torx socket for that). I believe this door is a good value. I like the design and love the ease of setting spring tension. I may make a video on my channel going over the install as an overview to bring it together. I’ve installed many overhead doors as a DIYer. This design is different and I think that is what Is throwing people off. If W-D would put stickers that are lettered or numbered on the rails and parts it would make it go way faster. I admit confusion between looking at the parts and trying to confirm left/right etc. I’m otherwise very happy with it and hope something can be done about the damaged panel.
I got a single wide garage door that had dual springs and left and right spring adjusters….no idler on left. Not all single wide doors may have an idler. Just in case you get one like I did. 😊
We finished installing a Wayne Dalton Garage door today. As others have said, the written directions are not great. WE only referred to them a few times. The videos were not updated to our door. WE did not have any idle brackets which was confusing. My husband had figure it out differently. Also missing were 5/16 carriage bolts, which he had to get elsewhere. It is a nice door, seems to be a good quality, and lowes provided good delivery. If you are not handy with this type of work, you probably should get it installed by professionals.
Wayne Dalton door came with hinges but not roller hinges. My installation is a nightmare.
LOL! He crushed the track with visegrips
We have 3 sets of Wayne Dalton carriage doors ours are antique they are solid wood very beautiful we are building a new garage right now and we'll be using them I have looked through all your styles and not found any that look like ours they have a plaque on each door with a picture of a horse and carriage.
Very detailed video i appriciate it.😀
Instructions leave a lot to be desired for the Wayne Dalton 9100/9605 garage door I purchased from Lowes. In the area I live the wind load kit for the door is mandatory with the installation to pass inspection by the building code people. Installation of this kit is not shown in the you tube video and the kit alters the installation procedure significantly so that you have to search for the details to complete the install. I finally completed the job and am very satisfied with the door but quality instructions would have made it much easier and less time consuming
I’m having a problem with finding out where my roller mounts go
Please send a link for the proper rear track hangs. I haven't found any made for Wayne Dalton doors and want to make sure I buy the correct ones. Although I could probably reuse the ones on my current door I would rather have everything installed new. Thank you.
If you got a door with 2 springs, and a spring tensioner on both sides (no idler pulley). To put tension on the doors: You need to put equal turns in on each side. And they crank in opposite directions. (left was clockwise, right was counter clockwise). Put a straight line mark with a sharpie on the socket and count turns. The number of turns in the manual was correct for my door. But needs to be put in on both sides. I don't know why this video could not have been 20 seconds longer to cover doors with 2 springs.
Does it have a manual lock in case the garage door opener isn’t working?
Where do I get the installation guide instructions
I’ve lifted the pawl latch and done everything the video says. I cannot turn the spring on either side with my ratchet. It will not move.
The 9100 has no slot fro track rollers on the hinges? Are you supposed to mount out own on top of the hinges? Manual says each door panel has a “graduated hinge” like it shows in the vid my door literally just has hinges with nowhere to put the rollers!!! Might return this
No idler bracket. I can't seem to get tension no matter what I do......Guess I'll have to rig up the overhead left and right springs from the previous door.
Ok Wayne Dalton. This is what I'm pissed about. Yes I installed one to replace my worn out garage door. I like the door. But no DAMN DOOR LOCK? I mean really? People if you buy this door you are going to have to buy a door lock separate. You would figure a company would supply them when you spend good money on a garage door.
Yes and my garage is not attached to my house with no other door to enter except the Garage door itself... What an adventure to fit the old lock to this door...
Same here
I will never buy another wayne dalton door. Styrofoam door panels with an aluminum foil skin glued on the outside and heavy cardboard skin on the inside. If you wipe the inside panels the paint will come off. But, this video helped my get it installed. So that's something.
This would help but I don't have the quick install flange!!! I have the adjustment ones for the tracks. But of course they do not tell you how to bolt two 1/4-20x9/16 bolts into that one hole lmao. Just great! Stuck on the first step. I must be a dummy!!! 🤦 Debating to pack it up and just buy one from home Depot. This is why I do not go to Lowes
Is it just me or the part of the video that details adjusting the cables is not a 1 man job. I did as video said right side first 1 1/2 turns tighten set screw - wrap excess wire-Then I go over to do the left side (which the video DOESNT SHOW 1 GUY doing it by himself) as like the right side - ends up being either 2 1/2 - 3 turns- the wire is all undone -having to restart the whole thing over again. I've been going back and forth like this for over 3-4 hours now. PLEASE I need hints on how to do this part ASAP.
My torquemaster won't pull up my door doesn't spin and I adjusted it with the correct amount of winding
We apologize for this inconvenience. Please reach out to the Lowe's where the door was originally purchased for assistance. You may also email info@wayne-dalton.com to be connected with customer service so we may resolve this issue. Thank you.
The winding kits (double spring version) won’t hold torque after 6 turns. Turning 16 times requires torque to be held with a vice grip, but as soon as it’s released it goes back. Any ideas?
I currently have the 9605. I’d like to add another panel to increase the height of the garage door (8’7”). I have 10ft of clearance. How/where do I order the parts/accessories to accomplish this?
Visit our website at: www.wayne-dalton.com/find-a-dealer to find a dealer near you that can assist with the add on. 10-ft x 7-ft doors are also available at Lowe's for special order.
Completely skipped the rear hangs. I like the fact there is no exposed torsion spring but I'm also guessing from the plastic parts that this isn't very good quality. The comments section confirmed my concerns.
Got two delivered today and both were terribly damaged and completely unusable. Some damage was so bad it punched holes in the metal
will a chamberlain or genie side mount door opener work on these doors i called a dealer this morning and was assured it would but how
side mount only works on torsion style doors (standard shaft and spring) trolley type operators is the only one that works on TMS.
How do you set left side cable placement when you put a turn and half on the right side already?
Please email info@wayne-dalton.com to be connected with customer service so we may assist with this issue. Thank you.
The two springs set independently from one another so even if u out a full 16 turns on one side you can still go over to the other side, loosen the set screw, pull the excess cable out, retighten the set screw and tension that side
Edit: if it’s a small door and only has one spring, I suggest either starting on the left side (no spring) and then moving over to the right. Hut be careful that the left side cable is still in the proper groove when you start tensioning. Another option is to start on the right but instead of tensioning it to hold it in place, simply lock the gear mechanism by flipping down the little lever. This will also prevent the tube from rotating. Then proceed to the left side, align that one, and flip the lever back up when you’re ready to tension the spring
Hahahahahaha....
Dustin I wish I had read your comment before I pulled my hair out trying to figure out this little riddle.
I have these 9x8 ft doors from lowes. I used 18 turns for tension. My door shoots up once released. If I lower tension, is seems the doors stop shooting up as much but start to lose the ability to stay all the way up. Any thoughts?
In all honesty the counterbalance system WD used is not the greatest. Better bet would see if a garage door company can fit a real system on it. It'll cost a bit but you'll get so much more out of that door in the long run l.
You have the wrong spring installed - you'll need one with more coils.
I guess i'm an outlier but i had no problems with my install, nor problems with my parts. The only real difference is instead of having the idler bracket i had a spring on both ends and had to tighten both sides.
I will agree though that the instructions are hot garbage and if not for this video i never would have figured it out.
We are happy to hear of your positive experience with our product and video. Thank you.
@@WayneDalton Good grief. A tone deaf response like this makes me not want to purchase your product.
@@WayneDalton why dont you update the video about springs on both sides, or make a cut in showing how to do that part?
Need to fix 11' of the wall surrounding the door first. The header, top plate, jack and king studs and cripples all termite damaged.
Did anyone else not get the idler bracket in theirs. We got 2 huarache doors and didn’t get one in either
No idler brackets here either! single wide door. directions SUCKED!!! we refered to videos and the joke of a manual,still dont have it figured out because the idler brackets are missing! MUCH tention and arguing happening too!
What does the rough opening need to be for an 8x7 door?
8'x7'. The opening usually needs to be roughly the size of the garage door since any wood trim or vinyl stop molding you put up to seal the door will come inwards another inch or two.
I bought a 9100 for my workshop. The top panel came from the factory with the metal piece you attach the center pull to, on the bottom end of the garage door instead of the top. It took me a while to figure out what happened. I moved it to where it was suppose to be.
We appreciate the feedback and apologize for the inconvenience.
Same
Mine did also lol!
Same here
I have the 9100 also but none of the hinges except the bottom have a slot for track rollers!!
Bought the 9100 door from Lowes in December and finally got around to installing them. Every single panel was damage by shipping straps although the boxes looked fine. I had to straight them out with body irons and a hammer to get them to look half way decent and fit into each other. The panels are way too light for any kind of security. Disappointed.
@waynedalton How about listening to the suggestions in here for improvements. One manual only for each model would help greatly. Without the video I was about to call it quits.
We have the Classic 8000. Can I order a replacement kit to install track and brackets?
At Lowe's we have our Model 9100 & 9605 in stock for DIY installation. These doors are an upgrade from Model 8000 with a 3-layer construction that includes polyurethane foam insulation. These doors come with full track and hardware systems for a full door replacement.
Are there accessories for the doors sold at Lowe’s….locks or handles and such?
Yes
I bought the 9100 door from lowes and the hardware for the door did not include the left side plastic mounting bracket for the torque master bar.. who can i contact to get one? My kit had 2 ratchet ends.
You have a double spring door you don't have a plastic bracket on the right side. You should have a grey and a red 9/16 plastic head.
@@1sinister80 yeah...i figured that out after the manufacturer called me bad.. had to slam left side of bar on ground for the spring to pop out... now I'm dealing with a damage panel the rep said would be replaced once lowes gets doors back in stock..
@@jparisi2553 Same here my door was damaged and you can't wind the left spring it is stuck like the gear is broken. Good luck this entire process for me has been a nightmare.
@@1sinister80 I've been reading a lot of bad reviews about damaged door panels.. my left hand ratchet end was put together wrong.. plastic gear was in it reversed.. once i figured that out it loaded perfectly..
@@jparisi2553 I bet that is exactly what is wrong. It won't hold when I turn it it just springs back. These doors really are not made very well or at least the quality department is on vacation. It's like a lemon car those are always made on Fridays after lunch when every body has checked out lol.
I have 2 complaints. The gap between the garage door and the garage is almost an inch and their is no way to adjust this. An oblong slot in the mounting brackets, instead of just a hole would allow for adjustment. Secondly no locking hardware is provided.
Can I use my original rails and torsion spring and just replace the panels on this door?
No ,flag brackets made for torque Master not standard torsion , or extension springs.. and remember bearings don't last a lifetime
Thanks, I am just
Thanks, I have never seen a torsion spring like this before and not familiar with this set up. I was hoping to use my old torsion springs and rails. It’s look like a lot of plastic part that can break over time with this new system.
It is recommended to only use the hardware provided with your garage door purchase to prevent operational issues and potential damage to the door. Our TorqueMaster Plus is exclusive to Wayne Dalton and is intended to aid the installation experience.
@@hd94vett yes you’re absolutely right. They are a bunch of plastic parts that sometimes break before you even get them installed lol. This system is designed for ease of use. But if longevity and quality are what you’re concerned about you’re better off going with another model from Wayne Dalton (like the 6600 series). Those will come with you standard track and torsion springs. Will need an actual garage door installer to hang the doors for you (springs are dangerous!) but the door will last longer. Provided you give it the proper annual maintenance of course. Hope this helps!
Thanks Roberto, The HOA decided that this is the only door they will allow us to put up. I will ask about the the other model the 6600 you mentioned.
The best thing you can do with flimsy Wayne Dalton garage doors is not buy them at all. I have two, professionally installed. They, from day one have creaked and rattled going up and down. The bottom weather seal if damaged is next to impossible to replace without removing the complete panel. The too small torsion springs are difficult to identify then source plus too expensive when they fail in 4-6 years. Did I say I don't like these door? You bet I don't
There is no idler bracket
Package contents can vary by purchase method, model and size of the door. If your door is unable to be installed with the product provided, please reach out to the Lowe's where the door was originally purchased for assistance. You may also email info@wayne-dalton.com to be connected with customer service so we may resolve this issue.
Want to use my existing tracks to save a lot of installation time. Seems like all the track wheels would be the same dimensions.
Same here !!!
It is not recommended to use existing hardware/tracks as it could cause operational issues and potential damage to the door over time. We recommend using the hardware and tracks provided with your garage door purchase.
I had to watch the video the instructions that came with it wasn't thorough like the video is
I'm a professional garage door installer, DO NOT BUY Wayne Dalton unless you absolutely can't spend anymore money.
These doors dent if you look at them wrong. I've installed thousands of these doors.
Will these fit in existing tracks? Current door is Wayne Dalton from 2004
Mine didn't come with the sping tube assembly
Thank you for reaching out. Spring type can vary by purchase method and model. If your door is unable to be installed with the product provided, please reach out to the Lowe's where the door was originally purchased for assistance.
MINE and 3 other brand new unopened kits had bars, rollers or instructions??? IMPOSSIBLE TO INSTALL!!!!???
I spent 3 hours so far to get the torque bar work. No success.
I will have to call garage door installer 😞
Dr
Thank goodness for these videos. The written directions in the box are atrocious
The only part of the instructions that I can understand is the "may cause death" portion. If I can't figure out this double spring torsion crap it'll be me or someone else 😂. Seriously though how the f do you set the dang thing. I can't figure out for the life of me how to do it.
Instructions included are garbage ,big issues with my install not having adjustable side brackets ,manufacturer gives you 3 fixed positions in the perfect world they may fit ,should of repaired my 40 year old wood door .
Not one video of how to install the wind kit? cmon
We appreciate your feedback and patience while we work through supplemental videos.
Don't even bother to try to install these doors. Just getting the door will take you 6 to 8 months then if your like us it will have damage in our case the top of the door was bent in where it comes together on the panel below it. The spring tube right side was smashed down also. The instructions are the worst I have ever seen if you think Ikea is bad just wait. Finally got the door put in that was the easy part and can't wind the left spring because that is broken or stuck or faulty something. Lowes sells these doors and I thought why would I pay 2 times the price of the door to get it installed. Well now I know. All my venting aside the door itself seems very nice and it glides like a dream I just wish any of it worked.
We apologize for this experience and appreciate the feedback. Please reach out to us at (833) 638-0580 (opt. 3) to connect with our care team.
WARNING: i wasted an entire day looking for that small grey plastic piece they put on left side of spring tube- IT DOES NOT EXIST. If you bought the standard 9100 model that piece is not a part of the set, that is only relevant fro "single spring tubes" and the 9100 is a "double spring". What an infuriating thing not to mention, or else some how i missed it.
Waited 4 months after ordering from Lowes, Wayne Dalton waited until delivery date to notify Lowes my residence was just out of their delivery range and canceled my order after 4 months. In that time door prices almost doubled. Now I wait for 4 more months to get a door. Hope this company fails.
So after reading all the comments, and even WD taking responsibility for their useless instructions and video (for some models). My question is for Wayne Dalton Garage Doors. Did you fix all these issues or not?
Wayne-Dalton is by far the cheapest piece of garbage on the garage door market today. There are no metal backing plates behind the inside skin when attaching the hinges. This torque-master spring assembly is a joke, The wire gauge isn't much thicker than a wire coat hanger. All sorts of plastic parts with cheap thin cable. Lucky to get five years use before it has to be replaced. There is a reason the are so inexpensive. You get what you pay for. My door distributor even carries a torque-master conversion kit that uses a real industry standard torsion spring system. I replace, on average, at least 3 of these junk spring systems each week, with the proliferation of new homes being built by a certain national contractor, with these doors installed, because they are so cheap. If you accidentally use your automatic opener on these doors with a broken spring, it rips that opener bracket right off the top of the door and usually damages the section by creasing it in the center or breaking the windows. Seen it hundreds of times. Go with a Clopay or C.H.I. garage door. you will be much happier. This comes from a professional with over 40 years experience.
Finally someone who admits how bad these doors are
I wish this instruction was in English.one manual for several different models? ... but this part just might fit your model. Really?
Plastic pieces hold the winding cable?? Yeah, that ain’t lasting no 20 years. W-D= junk.
Another comment ,I had to use my old track ,track supplied if you key in a bracket and have to relocate your screwed bracket becomes loose .
Don't waist your time with enclosed instructions ,however save them with the cost of toilet paper these days .sorry I purchased
It's almost too easy...
Are we going to ignore the fact that this installer is swole...
How not to install a garage door 😂😂😂
Step 1: Don't
Step 2: Get a door that isn't made out of papier-mâché and popsicle sticks.
The instruction book was complete chaos, video helped, but was at a faster pace, had to watch quite a few times at different parts......good door, horrible instructions
Looks like a Really Cheap Garage Door..
Communication from the beginning has been poor at best. Door has been shipped and no further information.
These are the WORST DOORS EVER . Forget any help from Wayne Dalton tech support for any help with missing parts. I will never buy another Wayne Dalton product as long as i live. Nothing else from this azz hole company period.
Worst instructions,had me looking for an idle roller for 2hrs
Worst instructions everrrr
Terrible set up. Avoid this door.