Will These Plumbers Properly Fix a Water Heater Leak?
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- เผยแพร่เมื่อ 16 ก.ย. 2019
- Can these repairmen fix a simple water heater leak or will they try to sell us an expensive replacement? Inside Edition rented a house in Montclair, New Jersey, for an entire month, tricking it out with cameras and then calling the fix-it guys to see what happened. The footage was transmitted in real time to a remote command post. In Inside Edition's second installment in a special series of investigations, we created a simple water heater leak, then called a variety of different plumbers to see what they would do. #InsideEdition
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Why not promote the plumber's business who fixes it and was honest .
I agree. Most all of the plumbers did the right thing. Especially that guy who refused to even charge a service fee (which he was fully entitled to charge, despite the simple fix). Shouldn’t we be promoting the honest plumbers?
It doesn't make for sensationalist news.
Yes. Thank You I said the same thing.
Well maybe they dont want to pay ,to sponsor this video
But they dont need to get promoted for doing what is expected
“I didn’t wanna fidget with the thing” bro thats your job, you’re meant to fidget with it til you find the problem
Exacly
Godly _EditZ yea his mistake is being lazy and not caring about his customers. Obviously he has no pride in any of his work if he doesn’t even care to make an attempt to fix the issue he’s hired for. He’s in it exclusively to make money.
He’s not a plumber; he’s a salesman who probably only knows how to install one model of water heater.
He did seem new, seemed like he didn’t know what he was talking about
Dude looked like 20
“He said it was 100% broken.”
“Well he’s 100% wrong”
😂 that got me!
It got you 100%? 😂
I'm a plumber, I work in my family's over 50 year old plumbing business, and I'm sick and tired of scumbags like those 2. Plumbers, or any contractors, that screw people make all the rest of us look bad!! One of the things my Dad always told me was "whatever's fair and honest son, whatever's fair and honest."
They make you guys look stupid too. A shame is it really. Much respect for what you do!
Your father is a good man
Where r u located? I might need a plumber myself. Thank you.
Our family has been using the same family owned plumbing company for over 35 years. A lot of people fail to realize you can call the city first before even calling a plumber. If the blockage falls on the city side the city has to do the repairs for free.
@@INDRIDCOLD83 thank you kindly. That's a great info. to have. Thank you 🙏🏽
The first guy should get a raise, he didn’t even charge a service fee
There is a call out charge though right? £60 there about
Can we shoutout that company
Ya and got the least amount of airtime...
I'd charge a small amount, like 10-15 bucks. Of course, if the gas expenses were higher, then the fee would go up.
He should be rewarded for being an honest human being?
Shady plumber inspects water heater.
*"sorry maam but you're going to have to buy a new house"*
Good joke almost choked while reading this because I am eating
@@sebik1349 I was eating too while reading this. We have so much in common.
@@updatedotexe lol guys
@@updatedotexe lmao
@@sebik1349 Since we have so much in common can we please share name, age and credit card number?
*Adjustable Wrench:* "Imma 'bout to end this plumber's whole career."
@@groverbundy899 **crescent ;)
"He said its 100% broken!" "Well I think he's 100% wrong"
That was a smooth plumbers comeback!
I enjoy watching people attempt to rip someone off and get humiliated,
Ikr 😂😂 so satisfying
Cernuis Same XD
Same lol guilty pleasure
They're forced kind of
*They should have named the companies*
"Is it broken?" "Yes." "So it's not broken."
Davien Parker no Lisa said “it’s not broken” . There wasn’t a “so”
@@Jake0666 ok
Chicken Code this guy is deaf lmao
It is broken you need a new water heater
@@Jake0666 ok
My dad was a plumber and he had clients that would call him for a second opinion. This happened all the time. He never stooped to their level and would expose the scammer to his customer. He was an honest handyman.
Your dads amazing
Much respect for your dad . Sorry that a few people like these guys give tradesmen like your father a bad rep, bc let’s be honest a lot of people might share the sentiment that tradesman might not have your best interest in mind due to situations like this.
Always be honest. My buddy does HVAC, does everything 100% right, always gives a good price. He has so much work he can't keep up with it all.
I am a cabinet guy and busy til the end of the year. Quality before quantity, Always.
A model I should live by.
He sounds like he works for free. Dumb
@@dongf5628 I said honest. Not free
Definitely
“It’s not broken”
“Yes it is”
It’s a simple spell but quite unbreakable
Glitchy Lol from infinity war
Get it , unbreakable
I love this comment so much.
Even if the part he indicated was broken, that's a replaceable part that costs about $5 and most plumbers will have in their truck😂
Glitchy 1st
"It's an honest mistake", I mistook you for someone I could rip off.
Lol
1 year and 656 likes and only 2 replies?
Fkin Gold
My water heater had a problem a few years back and I was quoted between $600 - $800 to fix it so I had my brother in law (a fix everything kinda guy) look at it, he left and came back 20 minutes later, fixed it in under 3 minutes and said "don't worry about paying me, the part was under $3 dollars."
Always get a second opinion without telling the next guy you had it looked at already and then research it. Sooooo much can be taught on TH-cam for free that will save you hundreds.
I like that I should keep that in mind.
I'd apply this to most things excluding Gas and Electric though in regard to using youtube to try DIY it...
Doesn’t necessarily mean you’re getting ripped off. That can be the service fee for an honest technician. That technician has to pay, taxes on that money, maintain his work vehicle, tools, gas, insurances etc. I am a technician my self and not the cheapest in town. I’m not out to rip people off but I won’t do a service call for cheap or free.
No part on a water heater costs 3$ boss
@@doublewide420 Exactly what i was thinking. Maybe a coupling or a 90 lol
"It's broken. A 100 %"
Wrench: hold my beer
The people who did the right thing should earn $100
They probably charge $120 service call.
I shouldn't get rewarded for doing what's expected of me just because somebody else is worse. The only reward is getting paid normally, and that those others lose their job.
For doing their job?😂😂🤣🤣🤣
Wow a whole $100 dollars? Lol my service call is more than that.
There is a minimum charge to come out but he was nice enough to waive it.Those other guys with those fees should be reported to the BBB.I don't know what water heaters cost now but I'm sure the install and cost of the unit us nowhere what they wanted.What a rip off.
Inside edition, please make more of these videos, like the garage door, the air vents, the water heater.
Yaaasss I love these type of videos!
...and car mechanic scammers too.
Maybe one of your family members is going to pop up lol 😂😂😂 be careful what you wish for lol
Water heater? Did you even watch the video...
@khalil’s Heat and air conditioner repairthey said LIKE those videos
"Our expert says that's a lame excuse". Oh really? Thank God the expert was there to let us all know that....
This went a lot different than other plumber videos I've seen with cameras set up in the house.
usually someone is holding the "hidden camera" in the videos you're talking about though ;)
Lisa Guerrero and John Quinones working together would be great.
bobsteventen's channel I’d be scared😂
And Chris Hansen
Talk about crime busters.
When Lisa Guirerro is in a thumbnail, y’know it’s gonna be a banger.
Edit : Holy jesus, I’ve never had this much likes before!
Change da world, my final message. Goodbye.
Chubzz bc she’s good looking or bc she’s a meme?
Don't Use Lisa's Full Name And The Word Banger In The Same Sentence.
BushyWushy 31 Because she’s Lisa Guirerro
Facts
Love the overall premise of the series, but I would find it much more rewarding if they recognized the good plumbers instead of focusing on - and cornering - the more shady plumbers.
The water heater in my parent's house was around 50 years old. Built with the house in the 70's and they replaced it last year. Nothing wrong with it. Just got a more efficient one during a remodel.
Yea no water heater will last that long ever again. Old heaters built to last. New ones built to fail after 8-10 years.
@@THETANKGINGER
My 1976 white heater lasted barely 15 years. The development warned everyone to replace them since they were leaking everywhere. My next Sears one lasted 20-25 years.
My A.O. Smith is seven years old. I doubt it’s going bad next year.
As for the original person with the 50-year-old water heater, gas or electric?
Or maybe oil. You didn’t bother to ask.
Yeah I swear our plumber scammed us he came over three times before our pump was fixed
Same with us
That sucks. Luckily, our plumber is an honest man
*My water heater lasted over 22 years* Replaced it last winter at the cost of $900
Dang!!! 🤪 Those service fee can cost more than getting the whole damn toilet repaired! 🤨
LOLOLOL such an underrated comment
Guy: It’s broken
Lisa: No it’s not
Guy: *complete silence* uuuhhh yes it is
Edit: Thanks for the likes
Correction : yes it is
Well he thought it was broken because why would it be loose unless someones touched it so he thinks it will break after its tightened
@@pawzzigtv3286 Hey, I've worked on computers before, old and new. I would never look at your OLD pentium based PC and tell you it's broken. I would explain that it's possible to fix something but your OLD pentium PC would probably be best to replace. See? I'm sorry but you're trying to justify bad business practices. That idiot found the leak, he found what was wrong and still pushed them into buying a new one, that's called being shady. Omitting details like that is not what you would call, fiduciary.
@@DunkinNugget but the guy wanted them to buy a new one cuz it would be better
@@pawzzigtv3286 right because it would be "better" for his wallet.
Please bring back these series
thanks for sharing... good info and i love you confront them before leaving.... so they know they were wrong.
I hired a maid in Sims and she washed 1 dish charging 70 dollars.
She was probably a hooker!
Did I see ur comment on a nother video or just me 😂
Soviet Russia definitely stolen from the ac clean one.
@@darthsidious1528 nope. Its stolen
HEY IM LISA GUERRERO
MAID:SUPRISE PICKACHU FACE
*Lisa Guerrero will confront you next*
Yes please :)
I'm ready to take the challenge even though I'm only a plumber's Apprentice
Anyday
They should put the honest plumbers on tv with their companies
My oldest brother got caught in one these exposes with a refrigerator repair! He was the only one that did the right thing lol
“The only water here is coming from this nut” I felt that 0:58
Lmao
Lmfao
LMFAO
You're a fool 😂
RichHomieTom I’m not dirty minded it’s whatever comes to mind
They should show the 7 other plumbers faces and business.
@John Jack they look white to me , they're definitely not black, but anyway your comment doesn't make any sense considering the Jewish owned media is all about criticizing whites and telling us how great multiculturalism is.
@@paulsavannah6658 none of them looked black you moron, if anything they were "white"or Hispanic hahahaha! Check out some of her other shows, their where many pale pink ppl ( so called white 😂) trying to steal.I guess you missed the episode on cleaning the vents and I there were one or two on the garage door epsiode! But you dung beetles see what you want to see! Ah the euroamerican his racism has made him quite possibly the most twisted ppl on the planet 😂😂
@@umartal9958 my 7 year old can form better sentence structure then you.
This should be a full show, great concept here.
I wonder how many of the experienced plumbers knew they were being set up? The problem was just too obvious for most homeowners to miss. There's no water on the floor and most folks probably wouldn't notice a difference unless they spend time in the basement and happen to see it.
This is like a different kind of to catch a predator
Hi, I'm Chris Hansen, why don't you have a seat. I have the chat-log between you and our 14-year-old water heater!!
lowkey felt bad for the new guy hes crying :(
thatbr0kenkid he’s not crying
Time stamp?
@@benji_vro8683 time stamp bro
No
TTV SmudgyZues 1:27
If you're an honest plumber and been around a while you will have more work than you can handle from word of mouth. I've been using the same plumber for 15 years and I'm glad he's a lot younger than me.
From what I got out of this is new information on how to fix my water heater, neat.
So they call in a Plummer to fix something and the guy says “I didn’t want to fidget with anything” bro 😂
Lmfao
The plumber at 1:26 is Omar. He was my friend in high school. He was in my algebra class 😂😂😂
He looks like he should be in tech instead of appliance repair. 😂
your buddy try to rip her off.
@@trooprm317 u want to go and read it again?
@@trooprm317 9th word...
dang0088 da He “was” my friend. Havent seen him in like 3 years
He made an honest mistake getting caught and now he's sorry. Definitely learned his lesson and isn't going to do it again.
Might as well become an actual robber... At least he would be honest with himself
The original plumbers, before the hidden cameras were set up,
would've also scammed the owner
if they were called in for this trap lol. :P
no they wouldnt lmao
They asked most plumbers they didnt charged, they probably would of did it leigt
Not true at all
Obviously their setup haha
You’re 100% right.
Lady: "Please fix my hot-water heater."
Plumber: "I really can't, lady, since there's no need to heat hot water."
Thank you! That was always a pet peeve of mine when i was a service plumber.
@Kilo Byte but it dont tho. If the water that went in it was hot already then why keep it In a water heater. It would just run straight to your utilities.
@Kilo Byte my point stands all you did was repeat your odiotic statement. Sorry but there is no reason to heat this hypocritically already hot water. The point of the joke is it's a "water heater" not a "hot-water heater".
@@charleysimmons427 I think you mistook what they meant. They said it kept the hot water hot once it got up to temperature. They didn't say the water came to the house already hot
@@Abcwhatever i get what they mean but they didnt say it so i corrected just in case
Do more of these!
*calls plumber to tighten bolt*
Plumber: “Looks like it’s broken….going to have to replace your whole house, that going to be $890,000 please.”
I wouldn’t trust any “expert” that calls it a hot water heater....
It's a pretty common expression. I know, I know - it's a cold water heater, but I've heard it called a hot water heater all my life, and called it that myself.
Simply put, it is a WATER HEATER. Not cold water heater, not hot water heater. Water heater.... Water goes in and it heats it. Water heater
@@richard.schmelz5620 spot on and every plumber worth his salt would use the term water heater.
GoldenPants me neither
Called a "hotty"
1:12 looks like the being of a pôrn video
Specially when the plumber was a bald guy.
Virgin
YoungGoddd maximilian Virginity rocks
Mexican Nightmare eww stop
@@raissasuwardhono eww shop shoo we don't need a kid in the comment section
"The last company said it was old so its fair to say it needed to be replaced." I bet they wouldn't think it was so fair if they had to pay the 1700 bucks to replace a perfectly good "old" water heater.
Lisa be slamming people like it’s the NBA championships.
Great job!
😂Most creative comment I've read so far😂
imagine a doctor like this.
patient: comes in with hiccups.
doctor: oh yeah, your heart is broken. gotta replace it. that's gonna be about $200,000. cash or card?
You go to the Dr for a cough he like your liver kidney and heart is failing it's gonna cost 200k dollars
Wtf would I go to the doctor for hiccups??
I had a bad case of hiccups, it was actually a heart attack don't be so quick to make jokes
@@postnet92
I had a bad case of hiccups it turned out to be a heart attack. Don't be so quick to make a joke
@@bonusyt6413
I had a bad case of hiccups it turned out to be a heart attack. Not a funny situation
she's holding a microphone and dude is still bold face lying to her 😂😂
I love easy fixes, I hate scammers with a passion!
man, props to those honest hardworking plumbers! Hats off to that guy that didn't even charge for his service!
Tbh.. Water heater hoses dont just come loose. They leak when they're broken (cracked).
Sure but you don’t tell somebody they need to replace the whole thing after you just took a glance at it. You run a diagnostic then give your best professional advice. I used to repair phones and it would be like if someone were to bring me a phone with a blacked out screen and i told them, looks like the WHOLE phone needs to be replaced 100%, cannot be repaired, without even trying to open the phone to verify.
I would have changed the flexible pipe for a rigid one. You never just tighten an old hose. ALWAYS change it. The price it cost for a service call is not worth taking a chance for a call back on a old hose with an old rubber gasket. That's why one of them didn't charge to tighten it because if he gets a call back the customer won't complain because he didn't pay. And if the tank is over 8 years old you write on the bill that you recommend that they have it changed in the near future. If one of my guys came back from a service call and said he just tightened an old hose instead of changing it, I wouldn't be happy.
keyser Söze You tighten the nut tank fails and leaks a month later your fault because you should have changed the tank you should know better now my basement is flooded. 🤣 People don’t understand how much liability we have to avoid day in and out.
@@iRacerJared Exactly my fellow plumber. I would like to see people try to loosen a nut, speedway etc anywhere in their house and then tighten it back and see if it stops leaking. Imagine the calls in abundance 🤑 Even the 911 staff in Vegas would have trouble keeping up 🤣
@Jacob Monnin Flexible water hose
Fair thing to point out about this is that those water heater quick connects (the thing they loosened) notoriously leak and break altogether.
It's possible that they were trying simply to not snap that union nut which would have made it worse.
You don't get a lot of calls where a news station deliberately sabotages a water heater, so they probably assumed it was tight as could be and that the gasket was worn out.
Granted, that still isn't a water heater replacement, but I could see a logic to not wanting to touch that.
I agree. Usually there will be tons of corrosion or debris in those gaskets. Although I would offer to repipe the line. I'm not allowed to use corrugated pipe. I would tell them there is the possibility that they may need a new water heater. I would disclose the price of a new water heater, and upon investigation of the threads, tell them if they need a new one or not.
I always try to disclose every possibility.
I would shut off the water completely. Remove the supply line And observe. I would never simply tighten that nut.
They didnt even attempt to fix, sounds like inexperienced or scammer
Honest plumbing and heating 👊🤣
Respect to the guy who didnt charge a service fee. Great guy, hope his business is succesfull.
Sad part is he probably makes the least out of all these guys. He likely has to work late nights and has to be careful with his finances. Be like the guys in the middle. Charge for your time and be honest. Him not charging a service fee was fair to the customer but not fair to him at all. Inside Edition literally just wasted his time.
Saw Lisa Guirerro,, i never clicked so fast lmaooo😂😂😂🙏🏽🙏🏽 she bout to nagg someone to death !! lmao im here for it!!!!!😋
Yea same lol
Keye T same
MerksPintSizedPenis happy as could be🙃
This is the most cringe comment i’ve ever seen.
Elias how so?? lol
We need more episodes!!!
Honesty is the best policy.
1:33 Oscar worthy performance 👏🏽
It is definitely true that this happens daily especially in the service industry. However, I hate how so many people did the right thing but the IE team wouldn't stop "auditioning" until they found a couple screw ups. This world is always seeking out the worst among us - good guys get the least love/attention.
AMONG US SUS
Facts. And the woman gave the men an attitude. I'm glad the guys walked away. They deserve better even though they made a honest mistake.
True
Amogus
Nice people don't make good shows.
“Our expert says that’s a lame excuse” - that’s gonna make for an amazing sound bite, thanks😂
I had a similar kind of issue with an HVAC technician he said the exact same thing about needing to replace the AC, when we had another guy come, he said the ducts collapsed and the first guy didn’t even try to inspect the ducts
Inside edition sometimes make people or thing look sooo bad
zeeshan ali tbh i like it
Because its injustice, and they commonly do this to old people which is sad. Just how low can you get just to get some extra bucks.
No, they made themselves look bad. Inside Edition just made it public
@@davids6698 exactly! You beat me to it.
They helping people not to get con
Welcome back Lisa 🙌🏻🙌🏻
I wonder why the Water heater is not working 🤷🏻♂️
I can tell you have a great taste in music
ComradeAlpha Shawn Mendes !!
@@suhailmoh7451 no, Daft Punk
Only thing I dislike about this series is that they never really give credit to the honest workers but never fail to give the company name of the con artist 😂
Also, she doesn’t tell them what they did or what was wrong. As in, she could say “it was just a loose sensor that needed aligning”.
They specifically credited each company in the beginning.
@@daviddifranco could you reply with the time it happens in the video please
They should do this To auto mechanics, they always up sell work “ just leave the keys to the vehicle “... LoL
Bro give the people that didn’t even charge a shout out or something damn hate wins love
I didn't want to fidget with anything said the plumber 🤣🤣. So funny.
I love inside edition so entertaining
Her demonstration let me show you something and fixed it was priceless lol
2:00 he looking like “welp they didn’t teach me this in school”
I hope they rewarded the honest plumbers by either giving them some 5 star reviews, some referrals or whatever
That’s why things like this should be taught in schools. Simple home maintenance. It will save you thousands over time.
Anybody who don't have to replace a water heater within 6-7 years is very fortunate indeed
The new plumber I felt bad for. You could tell he is young and new.
Harrison Levin Think of those customers that he’s probably scammed in the past and maybe you won’t feel bad.
He probably got told to sell water heaters and he didn’t know any better trying to make a living
rawrbro69 plumbers make good money so idk what your talking about
Yea
@@mannyisgay8717 non union plumbers who don't own a buisness don't make good money
Where do you guys list the honest plumbers companies cause if you don't that's messed up
This kid thought he was going to come up🤣🤣🤣 surprise Pikachu face when she fixes it with two turns of the wrench😁😁😁
This is exactly what I'm afraid of. and I feel bad for the people that have been conned and the incoming people that will become a victim. something needs to be done
Plot twist: the experts were lying...
Honesty is the best policy
Plot Twist: The water heater was actually broken
“the only water here is coming from this *NUT* “
your comment is the only funny comment in the whole comment section lol
Thank you little one
LOL
miaowzerz 🤣🤣🤣
I can’t wait to watch these series! Keep making them!
*That’s why I have my hubby!!!* He can fix ANYTHING and I don’t have to call anyone!
And before that, it was my dad, grandpa, or uncles! 😉
*I LOVE the men in my life!!!* ❤️
This is why I do almost all my own repairs. I hate contractors for this very reason. Most of them only care about making more money off you. Kudos for the one that saw the issue and fixed it without a service fee.
“Deep inside the house that’s watching you,”
This JUST happened to me!!!
I had NO hot water and the PROFESSIONAL plumber quoted me $800.00 to FIX my tank.
I had a handyman from church who changed out the heating element for $10.00 and then would only accept $10.00 as payment.v total repair, parts AND labor: $20.00 TOTAL. !!!!
BTW, I am elderly and disabled on fix income so this really was a BLESSING. !!
800 is a little much, but if you expect people to drive to your house and fix something for 20 bucks you're off your rocker lol
@@drew651 for real. My company charges 400 bucks to unclog a kitchen sink
@@mici8289 Ya, Minimum charge for us is 350 I am pretty sure.
My company charges 180 for the first hour then 160 every additional hour
Thank you Inside edition.
There is a second part for this video, but in another site.
They should’ve shout out and recommend those honest guys their company names.
How is Lisa so brave? Like she can expose someone without feeling shy to confront them!!!! She's amazing!!!♡♡♡♡♡♡
Couldn't one of these shady plumbers fake a second of integrity with the cameras rolling and an Inside Edition mic in their face smh
"Hot Water Heater" is redundant and also wrong. It is a water heater. It heats water. It doesn't heat hot water. Thank you for coming to my Ted Talk.
Wow inspiring
You think the heating elements get triggered after the water gets cold?
When I had mine the guy said “My fix is only going to last 6 months, I won’t charge you much” it’s still working after 3 years.
I am really happy Inside Edition does these videos. It teaches everyone how to be aware of scammers! Good Job!!!