I bought this from Costco and found the install easy to follow. I recommend switching the plastic t fitting for a brass fitting from Home Depot. The last step of this install is to drain the tank. I drained the tank 3 times so I can drink the 4th tank. To drain the tank leave the faucet open for about untill it stops running (about 5-6min). Repeat the draining after the tank filled up in about (2.5 - 3 hrs). You can hear that the tank is filling because when the tank fills it drains some water out the white drain hose.
Hey do you know the exact piece that will work for this? The plastic park is leaking so I’m trying to buy the brass one but can’t seem to figure out the one I need
this model is KNOWN for having leaky faucets...I'm having the same issue. I should have looked at the reviews. Just because Costco sells it doesn't mean it's good. lesson learned.
I found out the issue is with the air gap faucet hose (white) that drains contaminated water into your drain. This is either clogged from the garbage disposal or the hole is misaligned. Please check that.
@@StevenMWilliams0317thanks for the tip! I was having water leak from the faucet. I removed the pipe beneath my sink that the white air gap faucet hose drained into and my drain pipe was super clogged. I cleaned out my pipes from the sink through the P trap and everything worked great! No more faucet leak! One thing you can test is to remove the air gap hose and let it drain into a bowl beneath the sink. Try covering the end of the air gap hose with a finger while watching the faucet. Every time I plugged the air gap hose, the faucet would leak. Unplug the hose and the leak stopped. Once all the gunk was out of my pipes, the air gap hose could properly drain and the faucet leak was fixed!
We are a family of 6 with 2 teenagers, a tween, and elementary school grade child. How often should we change the filters. The recommendation was 6 months, 2 years, and 1 year. But I imagine that's probably for a single person living in cool climate.
Regarding faucet leaks: I found out the issue is with the air gap faucet hose (white) that drains contaminated water into your drain. This is either clogged from the garbage disposal or the hole is misaligned. Please check that. It’s a good system if the air gap faucet drain hose is installed properly or not blocked.
The plastic coupler to connect to cold water line is not good especially if your receiving end is plastic. Buy a additional fitting to connect. It is worth to do this job in the day time so that you can run to the store if you need anything.
I'd replace immediately all the "crap" plastic fittings. Are they not worried about water leak?? (The plastic fittings mat crack and leak later) - there are metal equivalents available, so why take the chance?
Few things: First off, if you haven't purchased this item yet, DON'T! It's a leaky piece of junk. Secondly, if you purchased this item and haven't started installing it, DON'T START! Box it back up and return it. Finally, if you're here because you're in the middle of the installation.... Well I'm sorry, you're probably in a pretty dark place right now. Installation is NOT as easy as this video makes it seem. This is a perfect scenario where everything fits. I had to build a custom mount because my cupboard walls were too weak to mount the unit. The angle adapter is cheap plastic garbage and WILL leak. I went to Home Depot and got a higher quality adapter and it didn't leak. However, once I got the system installed and turned on the water the system leaked in three separate locations. Water everywhere. So now after an entire weekend wasted on this junk I'm disassembling it, doing laundry because all of my towels are wet from cleaning up the mess, and finally boxing this thing back up and hoping Costco will take it back. Avoid this product at all costs!!
Hey guys. I just installed the RO system as shown in the video. I am getting leakage from the bottom of the faucet. It has to do with the air flow restrictor but still have leakage. Any suggestions?
I followed the steps but when I got to inserting the blue line into the cold water valve, when I turned it on , it blew out the blue tubing and started spraying water under my sink, ive done this 3x and im running iut of towels, why does this keep happening? Each time I pushed the tube in and tugged but it seems to give
We just installed our system today. I am understanding correctly that we purge the tank 4 times for the full volume of the tank or 4 glasses full of water?
This product is pain in the butt! For real! Don’t buy this product please close your company!!! It’s leaking everywhere. Did everything. Tried everything and still leaking!
Try cleaning the drain pipe under the sink where the faucet drain pipe is installed. A clogged drain pipe can cause water to back up and drain outside of the faucet gap.
Drill out the hole you made into the drain pipe as big as you can, if you have a tiny hole it will clogg more easily and come out the air gap at the ro faucet. Also blow caned air into the air gap hole at the base of the ro faucet from time to time. This will push out any chunks of gunk that grows in your discharge tube . This especially is necessary if your garbage disposal or dish washer drain conection it really close to the discharge tube conection because these items will add more chances of gunk to grow and then clogg your discharge tube then leak out the air gap over night and ruin your freaking brand new kitchen cabinets
I am confused, I just bought the 3 stage from costco. I was looking for replacement filters and they don t seem to be readily available. Costco sellls a 5 piece replacement filter kit that have different colors and are for a 4 stage kit?...
You can find our replacement filters here: www.pureblueh2o.com/collections/replacement-filters-and-parts-all-replacement-filters/products/annual-three-pack-replacement-filters
"Let the tank fill for a total of 2 times... The 4th tank can be used for drinking." That didn't make any sense 🤦 "It works 70% of the time... Everytime!"
Looks so easy but replacing filter is not, it turns out the port/key port is not easy to turn and align, had to unscrew the port/key slightly to turn the key so they can move and align, otherwise it is not possible to push and turn replacement in. bad design.
Mine was too. Took it apart to see why and realized The seal inside wasn’t fully closed bc it wasn’t tightened enough. I had to put on some gloves to tighten a bit more. Leak stopped
Hello, i just purchased from Costco and my contractor installed the unit. Is the Reverse Osmosis faucet light supposed to turn on every time you open the osmosis faucet? Noticed mines does not turn on...
@@magocybernetico Hi. Mine leaked from the top too. The red tube was missing the pressure regulator. Once inserted, no more leak (hopefully). Thank you PureBlue for sending the pressure regulator.
I would like to get one of these but my install would be more complex. Under my sink is a line that goes to the sink and the refrigerator. I want to be able to send the R/O water to both the included faucet and the refrigerator. Is this possible?
Hello! Please refer to our video about installing a fridge line to an RO system here: th-cam.com/video/zj07ADHC6C8/w-d-xo.html . If you have issues, email support@pureblueh2o.com.
Hello, what if I accidentally put/insert the 3/8 white tube to faucet and 3/8 blue tube to tank? Is that matter? I already drank the water. Does it mean I drank the dirty water? And I also want to switch it back, but I can't pull it out. Thanks.
Hi Hannah! You definitely needs to switch those tubes. As they are, the water isn’t going to the tank and the water is only going through the first 2 filters and then up to the faucet. The water is still being filtered, just not as thoroughly as it can be. This video will show you how to remove the tubes from the quick connect fittings: th-cam.com/video/8Xo4fl7MLYw/w-d-xo.html
I'm having the same issue, my contractor installed it incorrectly. I'm having trouble releasing the tube even while pressing the quick connect fitting...
I installed the 3-step system 3 months ago and the system is now making very loud high pitched squeaking noise when the tank is filling. I believe it has to do with the red tubing as it vibrates with this noise. How do I troubleshoot this issue?
that is due to your water refilling and being clogged full of gunk from ur city water. remove the line that goes into your drain and clean it out with a paper clip wire. you will need to do this once every 6 months or so. it's a good thing it does this. it's removing gunk but not fitting too well down the removal tube.
You’re supposed to maintain it every so often with 3ML of either bleach or hydrogen peroxide with the tool they provided with the kit. You just take out the tube that’s going into the tank and shoot it in there. at least it’s what it says in the manual that came with it. Other than that, I know for sure, it doesn’t say anything about the tank itself
So my faucet started leaking from under the countertop (not the air gap), the drain line is clean since i use a q-tip once a month to clear out the gunk. Can't believe they manufactured such a poor quality faucet. One of the 3 tubes under the faucet is leaking even though they are rarely ever touched and never pulled.
Can someone tell me if I can use the stage 4 on the stage 3 from the replacement filters from Costco 5 pack I’m having a hard time finding the right ones
Hi Rosy! You can purchase replacement filters for the Stage 3 System on our website here: www.pureblueh2o.com/collections/replacement-filters-and-parts-all-replacement-filters
It controls the light that comes on when you need to change your 6 month filter. We recommend changing the battery if it dies, but if you keep up with your filter changes on the correct schedule then it is not necessary.
Please call 844-787-3148 or email support@pureblueh2o.com and our customer service representative would be glad to help you with this. Our hours are Monday-Friday from 8:30am-5:00pm EST!
![[Problem Solved]Pure Blue H20 Under Sink Reverse Osmosis Install](/img/n.gif)
I bought this from Costco and found the install easy to follow. I recommend switching the plastic t fitting for a brass fitting from Home Depot.
The last step of this install is to drain the tank. I drained the tank 3 times so I can drink the 4th tank. To drain the tank leave the faucet open for about untill it stops running (about 5-6min). Repeat the draining after the tank filled up in about (2.5 - 3 hrs). You can hear that the tank is filling because when the tank fills it drains some water out the white drain hose.
Hey do you know the exact piece that will work for this? The plastic park is leaking so I’m trying to buy the brass one but can’t seem to figure out the one I need
What the replacement from Home Depot?
this model is KNOWN for having leaky faucets...I'm having the same issue. I should have looked at the reviews. Just because Costco sells it doesn't mean it's good. lesson learned.
I found out the issue is with the air gap faucet hose (white) that drains contaminated water into your drain. This is either clogged from the garbage disposal or the hole is misaligned. Please check that.
@@StevenMWilliams0317thanks for the tip! I was having water leak from the faucet. I removed the pipe beneath my sink that the white air gap faucet hose drained into and my drain pipe was super clogged. I cleaned out my pipes from the sink through the P trap and everything worked great! No more faucet leak! One thing you can test is to remove the air gap hose and let it drain into a bowl beneath the sink. Try covering the end of the air gap hose with a finger while watching the faucet. Every time I plugged the air gap hose, the faucet would leak. Unplug the hose and the leak stopped. Once all the gunk was out of my pipes, the air gap hose could properly drain and the faucet leak was fixed!
I followed your detection, it was very helpful. Thank you so much!
We are a family of 6 with 2 teenagers, a tween, and elementary school grade child. How often should we change the filters. The recommendation was 6 months, 2 years, and 1 year. But I imagine that's probably for a single person living in cool climate.
Regarding faucet leaks: I found out the issue is with the air gap faucet hose (white) that drains contaminated water into your drain. This is either clogged from the garbage disposal or the hole is misaligned. Please check that. It’s a good system if the air gap faucet drain hose is installed properly or not blocked.
Can we install without using the faucet? The faucet is stainless steel and does not match our kitchen look.
The plastic coupler to connect to cold water line is not good especially if your receiving end is plastic. Buy a additional fitting to connect. It is worth to do this job in the day time so that you can run to the store if you need anything.
add a photo of the brass connector you used instead of the plastic one? Thanks
I'd replace immediately all the "crap" plastic fittings. Are they not worried about water leak?? (The plastic fittings mat crack and leak later) - there are metal equivalents available, so why take the chance?
5:57-6:12, the back is showing a 4-stage system (showing stage 3 and stage 4 at the back).
Starting at 3:00
"remember to remove the pencil" lol
Few things:
First off, if you haven't purchased this item yet, DON'T! It's a leaky piece of junk.
Secondly, if you purchased this item and haven't started installing it, DON'T START! Box it back up and return it.
Finally, if you're here because you're in the middle of the installation.... Well I'm sorry, you're probably in a pretty dark place right now.
Installation is NOT as easy as this video makes it seem. This is a perfect scenario where everything fits. I had to build a custom mount because my cupboard walls were too weak to mount the unit. The angle adapter is cheap plastic garbage and WILL leak. I went to Home Depot and got a higher quality adapter and it didn't leak. However, once I got the system installed and turned on the water the system leaked in three separate locations. Water everywhere.
So now after an entire weekend wasted on this junk I'm disassembling it, doing laundry because all of my towels are wet from cleaning up the mess, and finally boxing this thing back up and hoping Costco will take it back.
Avoid this product at all costs!!
This comment is awesome
Hey guys. I just installed the RO system as shown in the video. I am getting leakage from the bottom of the faucet. It has to do with the air flow restrictor but still have leakage. Any suggestions?
Make your tubes longer damn it! Red tube wasn't long enough to fit my system
I replace a stage1 filter how long should I flush it out?
Did anyone know why after installing and the water drain is kept running out water to the drain
Thanks
I followed the steps but when I got to inserting the blue line into the cold water valve, when I turned it on , it blew out the blue tubing and started spraying water under my sink, ive done this 3x and im running iut of towels, why does this keep happening? Each time I pushed the tube in and tugged but it seems to give
Any differences between the 3 and 4 stage RO filters ??
We just installed our system today. I am understanding correctly that we purge the tank 4 times for the full volume of the tank or 4 glasses full of water?
Yes
I believe you should purge the entire tank 3 times. The 4th can be used for drinking.
I agree this was confusing
1st purge = nonexistent
2= clear understood
and then jump to a
4 = drinkable
Just bought one, havnt install it yet. How do you know you purge full tank! How do you measure since water still going to the tank?
@@truckandtea installed this today! 4 to 6 hours is what it takes to fill the tank! Just go with this time.
Muchas gracias por todo
Only one line connected to the tank in the video?
How many liters of water should I drain as purge in order to have a drinkable water?
They say three times, the 4th is ok
This product is pain in the butt! For real! Don’t buy this product please close your company!!! It’s leaking everywhere. Did everything. Tried everything and still leaking!
My faucet started leaking out the side as well. After I replaced the water flow restriction it's still leaking a LOT
Try cleaning the drain pipe under the sink where the faucet drain pipe is installed. A clogged drain pipe can cause water to back up and drain outside of the faucet gap.
Y’all just need bypass the air gap. Problem fixed.
Drill out the hole you made into the drain pipe as big as you can, if you have a tiny hole it will clogg more easily and come out the air gap at the ro faucet. Also blow caned air into the air gap hole at the base of the ro faucet from time to time. This will push out any chunks of gunk that grows in your discharge tube . This especially is necessary if your garbage disposal or dish washer drain conection it really close to the discharge tube conection because these items will add more chances of gunk to grow and then clogg your discharge tube then leak out the air gap over night and ruin your freaking brand new kitchen cabinets
How do you bypass that? @@karojerejyan3644
I am confused, I just bought the 3 stage from costco. I was looking for replacement filters and they don t seem to be readily available. Costco sellls a 5 piece replacement filter kit that have different colors and are for a 4 stage kit?...
Same here
You can find our replacement filters here: www.pureblueh2o.com/collections/replacement-filters-and-parts-all-replacement-filters/products/annual-three-pack-replacement-filters
@Jeremy Mettler It works fine. I recommend it.
Mine is leaking out through the key hole in the back of the faucet and idk why
The line that goes to the drain pipe is clogged. Disconnect just from that end and clean it!
Can I cancel faucet and connect it to my fridge?
Can this be connected to the refrigerator water line instead of the faucet?
I have a T one going to the fridge and one to the faucet but you could just route to the faucet
I need to hook this up to a hot water dispenser. Is there a way to use this without the faucet?
I would like to connect one directly to my faucet in my pantry without the dispenser. Why do you need the drain hole?
How to reset after you replace the filter
"Let the tank fill for a total of 2 times... The 4th tank can be used for drinking."
That didn't make any sense 🤦
"It works 70% of the time... Everytime!"
Sounds like the 3rd tank is a gamble. 😄 🤣 Maybe find some plants! 🪴
What if I have a garbage disposal where do I drill the hole?
I get a red light on the faucet ,why.
Why does it connect to the drain? Also, there was only one connection to the tank....
What if the angle stop adapter isn't big enough?
Looks so easy but replacing filter is not, it turns out the port/key port is not easy to turn and align, had to unscrew the port/key slightly to turn the key so they can move and align, otherwise it is not possible to push and turn replacement in. bad design.
won't stop leaking from the tank adapter. any ideas?
Mine was too. Took it apart to see why and realized The seal inside wasn’t fully closed bc it wasn’t tightened enough. I had to put on some gloves to tighten a bit more. Leak stopped
Hello, i just purchased from Costco and my contractor installed the unit. Is the Reverse Osmosis faucet light supposed to turn on every time you open the osmosis faucet? Noticed mines does not turn on...
Hello! It will come on when it is time to change your 6month filter.
There's a guide on how to fix the indicator light (on the faucet) problem in the Frequently Asked Questions section of the pureBlueH2O website.
Just bought a unit at Costco and the stage 3 filter won’t stop leaking. So disappointed.
Push the pipe more in. I had same situation once the pipe is pushed more in then it won't leak.
@@viewmyacc mine leaks from the top though, meaning from one of the hoses attached to the bottom of the faucet
@@magocybernetico Hi. Mine leaked from the top too. The red tube was missing the pressure regulator. Once inserted, no more leak (hopefully). Thank you PureBlue for sending the pressure regulator.
Now I wonder if not having the pressure regulator for a couple weeks caused any damage to the filters.
I would like to get one of these but my install would be more complex. Under my sink is a line that goes to the sink and the refrigerator. I want to be able to send the R/O water to both the included faucet and the refrigerator. Is this possible?
Hey Chris, it is possible! Could you send this question over in an email to support@pureblueh2o.com so we can send the instructions?
Has anyone installed this without using the faucet? I want to use it on my fridge only. Please share parts and install advise.
Thank you
Hello! Please refer to our video about installing a fridge line to an RO system here: th-cam.com/video/zj07ADHC6C8/w-d-xo.html . If you have issues, email support@pureblueh2o.com.
Hello, what if I accidentally put/insert the 3/8 white tube to faucet and 3/8 blue tube to tank? Is that matter? I already drank the water. Does it mean I drank the dirty water? And I also want to switch it back, but I can't pull it out. Thanks.
Hi Hannah! You definitely needs to switch those tubes. As they are, the water isn’t going to the tank and the water is only going through the first 2 filters and then up to the faucet. The water is still being filtered, just not as thoroughly as it can be.
This video will show you how to remove the tubes from the quick connect fittings:
th-cam.com/video/8Xo4fl7MLYw/w-d-xo.html
I'm having the same issue, my contractor installed it incorrectly. I'm having trouble releasing the tube even while pressing the quick connect fitting...
Nevermind, i fixed it. I used a small wrench to push and release the fitting.
All these videos seem to be under sink. I'd like to see a whole-house installation in the basement.
How long do these filters last the one I got from home depot needs to be changed every 6 months to 1yr
Step 1 is every 6 months, step 2 is every 2 years, and step 3 is every year
@@Ironside9494 appreciate the reply 🙏🏽
I installed the 3-step system 3 months ago and the system is now making very loud high pitched squeaking noise when the tank is filling. I believe it has to do with the red tubing as it vibrates with this noise. How do I troubleshoot this issue?
I got the same problem and mine is slowly leaking as well. I just put all of those in a big bucket and pretend everything is fine:)
that is due to your water refilling and being clogged full of gunk from ur city water. remove the line that goes into your drain and clean it out with a paper clip wire. you will need to do this once every 6 months or so. it's a good thing it does this. it's removing gunk but not fitting too well down the removal tube.
After installation the system when can I actually drink the water ? I am so confused
After purging 3 times meaning you fill then empty the tank 3 times. The 4th fill is your drinkable water.
How long do the tank last? I purchase 1 five years a go, do I have to replace it? Please help.
You’re supposed to maintain it every so often with 3ML of either bleach or hydrogen peroxide with the tool they provided with the kit. You just take out the tube that’s going into the tank and shoot it in there. at least it’s what it says in the manual that came with it. Other than that, I know for sure, it doesn’t say anything about the tank itself
it has been several weeks that we installed system and water doesn't come out clear. Is this normal? How often do you change the filters?
THANKS 🙏 TO YOU
Are the manifold and filters able to lay flat or do they need to be vertical?
Vertical. Makes it easier for the filtration system. I know this answer is 3 months late 😅
So my faucet started leaking from under the countertop (not the air gap), the drain line is clean since i use a q-tip once a month to clear out the gunk. Can't believe they manufactured such a poor quality faucet. One of the 3 tubes under the faucet is leaking even though they are rarely ever touched and never pulled.
No water coming out of my newly installed system, any ideas?
Re-seated the filters and it worked
Did you remove the pencil?
Can someone tell me if I can use the stage 4 on the stage 3 from the replacement filters from Costco 5 pack I’m having a hard time finding the right ones
Hi Rosy! You can purchase replacement filters for the Stage 3 System on our website here: www.pureblueh2o.com/collections/replacement-filters-and-parts-all-replacement-filters
@@pureblueh2ollc27 Can you answer Roy's question? I also would like to know.
@@tedvidimos2168 Hi Tim! Yes, they are both the same post carbon filter in both systems.
@@pureblueh2ollc27 Thank you.
Thank you I purchased my filters at PureBlueH2O LLC and I’m instilling them right now 👍🏻
What is the faucet battery for? Do I need to change it
It controls the light that comes on when you need to change your 6 month filter. We recommend changing the battery if it dies, but if you keep up with your filter changes on the correct schedule then it is not necessary.
My water is leaking at the t joint or angle stop adapter! Pls help
Please call 844-787-3148 or email support@pureblueh2o.com and our customer service representative would be glad to help you with this. Our hours are Monday-Friday from 8:30am-5:00pm EST!
@@pureblueh2ollc27 thank you!
压力下降后 就不能持续出水了。开始还以为是自己装错了！
what is slacking and kicking ?
its twisting of pipes like bends in straws and it can restrict the watet flow..
Why does make air from top faucet
How much price
$205.95! www.pureblueh2o.com/collections/water-filtration-systems-reverse-osmosis-filtration-systems/products/3-stage-reverse-osmosis-water-filtration-system
$169 in Costco.
@@ananthkaliannan5584 $120 in costco now. You can do a price match.
@@ronakpatel7754 Thanks for the info.
Has $40 instant discount at Costco. Easy to install.
Too much work