Touring A Greek Style Pizzeria: Dedham House of Pizza

This conversation with Bruce Irving, owner of Denim House of Pizza, covers various topics related to running a pizza shop. Bruce shares his experience of modernizing operations and the challenges he faced in the early days. He discusses the history and popularity of Greek style pizza and the process of making and preparing pizzas. Bruce also talks about managing a team, dealing with busy nights, and the importance of marketing and customer appreciation. He provides advice for those looking to start a pizza shop and shares insights on handling negative reviews and utilizing third-party delivery services.
00:00 Introduction and Modernizing Operations
01:11 History and Greek Style Pizza
03:10 Pizza Making Process and Equipment
04:10 Pizza vs. Subs
05:05 Training and Managing a Team
07:07 Dough Preparation and Batch Sizes
07:58 Busy Days and Specials
09:06 Space and Infrastructure Challenges
10:06 Custom Pizza Boxes and Marketing
11:56 Prepping Pizzas for Busy Nights
13:04 Delivery and Third-Party Services
14:34 Implementing Self-Service Kiosks
16:57 Advice for Starting a Pizza Shop
20:21 Marketing Strategies and Targeted Campaigns
22:51 Handling Negative Reviews
25:21 Family History and Legacy
27:20 Delivery Challenges and Solutions
29:16 Investing in Equipment and Heat Lamps
30:46 Customer Appreciation and Differentiation
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[@roccospizzeria5052]

Bruce. Seriously. This was a masterpiece.
Out of every video I've seen of yours this was the best. I'm gonna watch it again.
Great work my friend.

[@Smartpizzamarketing]

Glad you enjoyed it!

[@facelesssman]

Your videos are great! Keep up the great work!

[@doncharpilloz6520]

Im amazed these video's don't get more views. Some of these episodes are gold.
Shout out from Bohol, Philippines

[@Smartpizzamarketing]

Slow and steady

[@steveh1460]

Wicked smart! Thank you🍕🍕

[@MarketingStrategies28]

I like the dough flatner thats like a drill press.
Keeps the air around the edge.
Perfectly round.
Dough rolling machine would be a game changer there.

[@Smartpizzamarketing]

It would be great for them

[@BlackJesus8463]

Nice!

[@AJSwart34]

Great video

[@Smartpizzamarketing]

Thank you :)

[@single_cam9199]

What am I doing wrong with my life

[@stevencole7186]

Why would anyone ever want Greek pizza?

[@bayareaartist999]

he sells 500 on a friday night, so someone is eating them. 11:40 is the time stamp of the comment.

[@One_Bite_Rule]

Agreed!! Yuck 🥴

[@Jmasscat]

Lack of good Italian options outside Boston. All Greek/pan style last 25 years.

[@grandstandingandhotdogging4238]

Greek pizza sucks