Hi, thank you so much for this video. I have A1708, non-touchbar and have a 516GB genuine SSD replacement and an external hard drive ready. I’m able to access disk utility but the mbp doesn’t see the external hard drive when plugged in. I’m curious how you recovered your client’s data at 3:33? Anything you could recommend? Please help
Great video I'm dealing with the same problem! I have a 2017 Macbook Pro 13in Non Touchbar 2 thunderbolt port 128gb A1708 that I bought in October of 2017. I tried to see if I was eligible for that service progam and I was denied on the website and at the Apple Store! I asked them why I didn't qualify and they said that they did not know. Later they told me that the service program only gave free service to update the firmware on the ssd and not on replacement or repair coverage. They were going to charge $400 to replace the 128 ssd, I said no and bought a replacement off ebay that is 1TB for $200. I am so pissed that I found out that you could replace the ssd on this model because I always thought it was soldered on. I would of replaced it years ago for a 1tb. Now its interesting that you can see the ssd on your clients laptop, because mine does not appear at all on disk utility, no internal drive shows on the device only the Apple disk image media drive of 2gb. At Apple they updated the ssd firmware and ran diagnostic tests and they reported that my ssd was working perfectly normal, but it did not appear on disk utility at all. They started my laptop in targeted disk mode (a mode where you can use the laptop as a hard drive on another computer) and nothing showed up. It was a weird phenomenon. They had my laptop for 4 days because they were going to talk to engineers at headquarters to see what the problem was and if they could fix it without having to replace the drive. Ultimately the last decision was to replace the drive. I am pissed that a problem that apple's software created is something that I have to pay for. Now I am just waiting for my replacement ssd to come in the mail and I can give an update after installation if anyone is interested.
Same problem here. I would oftentimes do multiple restart and until login becomes successful (meaning ssd was read). But recently the ssd couldn’t be read and the question mark folder pops up every log in. Would also appreciate a follow-up from your case?
Hello mr. I have a Macbookpro A1708. Some days it shows blinking folder icon, some days it starts. To me it seems like a loose connection or something, since the problems comes and goes. What are your thoughts? Best regards
I have that same MacBook Pro and when I turn it on the computer and it starts and shows the logo of the apple but it gets stuck at the same moment, it is strange to me because when the hard drive is damaged at the time of turning it on it shows a circle with a stripe in the middle saying that it does not detect the disk, something else I place a bootable USB and the truth does not advance from a specific moment, I try to make the combination of keys command R and I have no success at all
The late 2016/2017 a1708 models do. But it is a special apple ssd like the one we showed in the video. I highly wouldn't recommend replacing it with a 3rd party ssd as you may encounter more issues down the road
I wonder what keeps people buying stuff from a company that fleeces them right at the first step when they buy a machine that is priced more than double of what the same configuration would cost from a different brand, tells them to choose the ram and ssd capacity as it cannot be changed later, because the sobs soldered the ram as well as the ssd to the main mainboard thus they can give you a higher capacity drive and ram at purchase not after that. This means the service life of the machine has been restricted even though the machine could have lasted 2 times of what it's current life is if you had a standard laptop where you could add more ram and increased the ssd capacity. A company making huge profits can surely make concessions for loyal customers, for example if your hard drive or ram is shot and it is a soldered type drive and ram, they could replace the whole board but charge you only the price of the ssd or the ram instead of the whole board because they can very well change the ssd or ram at their end and sell the board again. But why should they when there are so many people who will keep telling themselves and others that apple is the best even after being rogered by them and apple will make tons of money by selling you overpriced systems.
Hi, thank you so much for this video. I have A1708, non-touchbar and have a 516GB genuine SSD replacement and an external hard drive ready. I’m able to access disk utility but the mbp doesn’t see the external hard drive when plugged in. I’m curious how you recovered your client’s data at 3:33? Anything you could recommend? Please help
My A1708 mbp has the exact same issue. After watching your video, I just replaced my mac's SSD and now it is working like a charm. Thank you so much.
Glad I could help
Hi, thank you so much for this video. I have A1708, non-touchbar and have a 516GB genuine SSD replacement and an external hard drive ready. I’m able to access disk utility but the mbp doesn’t see the external hard drive when plugged in.
I’m curious how you recovered your client’s data at 3:33? Anything you could recommend? Please help
Hi Lapfix.
Your videos are great.
I'm in London, England.
Please let me know which data recovery program you would recommend for an MBP 2017.
Thanks
Can you provide a link to purchase that Hard Drive?
Thank you for the thorough explaination! This helped me fix a broken macbook!
Hi Lapfix. Happy new year. Your videos are great. I'm in London, England. Which data recovery program would you recommend for an MBP 2017? Thanks
Bump
Great video I'm dealing with the same problem! I have a 2017 Macbook Pro 13in Non Touchbar 2 thunderbolt port 128gb A1708 that I bought in October of 2017. I tried to see if I was eligible for that service progam and I was denied on the website and at the Apple Store! I asked them why I didn't qualify and they said that they did not know. Later they told me that the service program only gave free service to update the firmware on the ssd and not on replacement or repair coverage. They were going to charge $400 to replace the 128 ssd, I said no and bought a replacement off ebay that is 1TB for $200. I am so pissed that I found out that you could replace the ssd on this model because I always thought it was soldered on. I would of replaced it years ago for a 1tb.
Now its interesting that you can see the ssd on your clients laptop, because mine does not appear at all on disk utility, no internal drive shows on the device only the Apple disk image media drive of 2gb. At Apple they updated the ssd firmware and ran diagnostic tests and they reported that my ssd was working perfectly normal, but it did not appear on disk utility at all. They started my laptop in targeted disk mode (a mode where you can use the laptop as a hard drive on another computer) and nothing showed up. It was a weird phenomenon. They had my laptop for 4 days because they were going to talk to engineers at headquarters to see what the problem was and if they could fix it without having to replace the drive. Ultimately the last decision was to replace the drive. I am pissed that a problem that apple's software created is something that I have to pay for.
Now I am just waiting for my replacement ssd to come in the mail and I can give an update after installation if anyone is interested.
update pls
i have the same problem but the thing is my mackbook goes to kernel panic sometimes, any help? will chnaging just the ssd will sufice?
the same problem, pls give us an update
Same here, the interval SSD shows on disk utility occasionally. So is it in terminal. It works after i replaced a new SSD.
Same problem here. I would oftentimes do multiple restart and until login becomes successful (meaning ssd was read). But recently the ssd couldn’t be read and the question mark folder pops up every log in. Would also appreciate a follow-up from your case?
I have similar problems. how to know if my November 2017 13 inches MacBook Pro is THE A1708 ? where and how can I check this ?
Can I replace the model A1708 hard drive cable myself? And if so do you have a video on that?
Hello mr. I have a Macbookpro A1708. Some days it shows blinking folder icon, some days it starts. To me it seems like a loose connection or something, since the problems comes and goes. What are your thoughts? Best regards
Most likely, the hard drive is failing. Back up your data asap!
I have same problem on my macbook pro A1708 .. your problem was solve or not ? Please reply me .. i facing same problem
I have that same MacBook Pro and when I turn it on the computer and it starts and shows the logo of the apple but it gets stuck at the same moment, it is strange to me because when the hard drive is damaged at the time of turning it on it shows a circle with a stripe in the middle saying that it does not detect the disk, something else I place a bootable USB and the truth does not advance from a specific moment, I try to make the combination of keys command R and I have no success at all
And if a drive simply isnt detected ?
Cylinder Monterey ? 📁 Repair failed back up now fix?
I have the same macbook, but ssd doesn´t show, I guess it´s bad.
It can be, yes. Especially if it is a 2017 a1708 model. Also check if you can go through their warranty program as there is for select serial numbers
nice information
I thought the HD was soldered into the mother board?
Just about all of the 2016+ Macbook Pro models are, except this model, the a1708
But what if i by accident deleted Macintosh HD. And it can't install high Sierra? What can i do?
Hey I have the same problem
Which ssd do you recommend? I have A1708 version 13 inch non touch
512GB Apple Genuine. Anything not 128gb or 256GB as they may have issue
may i ask why 128gb or 256gb have issues? im thinking about getting 256gb Apple Genuine@@lapfix
So the issue is with the SSD drive, and not the firmare? Or is it more complicated, i.e. some combination of both?
A1708 macbook pro has removable ssd?
The late 2016/2017 a1708 models do. But it is a special apple ssd like the one we showed in the video. I highly wouldn't recommend replacing it with a 3rd party ssd as you may encounter more issues down the road
I wonder what keeps people buying stuff from a company that fleeces them right at the first step when they buy a machine that is priced more than double of what the same configuration would cost from a different brand, tells them to choose the ram and ssd capacity as it cannot be changed later, because the sobs soldered the ram as well as the ssd to the main mainboard thus they can give you a higher capacity drive and ram at purchase not after that.
This means the service life of the machine has been restricted even though the machine could have lasted 2 times of what it's current life is if you had a standard laptop where you could add more ram and increased the ssd capacity.
A company making huge profits can surely make concessions for loyal customers, for example if your hard drive or ram is shot and it is a soldered type drive and ram, they could replace the whole board but charge you only the price of the ssd or the ram instead of the whole board because they can very well change the ssd or ram at their end and sell the board again.
But why should they when there are so many people who will keep telling themselves and others that apple is the best even after being rogered by them and apple will make tons of money by selling you overpriced systems.
looks like you will never understand
I didn’t see any hard drive
Those are simple to replace... She lucked out...
I get the error on my hd
Hi, thank you so much for this video. I have A1708, non-touchbar and have a 516GB genuine SSD replacement and an external hard drive ready. I’m able to access disk utility but the mbp doesn’t see the external hard drive when plugged in.
I’m curious how you recovered your client’s data at 3:33? Anything you could recommend? Please help