The method presented in this video has become slightly outdated; however, we've developed a program to automate the entire process. There's a free version available for Windows 10 and below, as well as a paid version for Windows 11. Visit www.rmtechcentral.com/lsmc to learn more.
Cameron Bell So bootable media could be a CD/DVD or a USB flash drive. In the case of Windows 10, creating a bootable flash drive is the most common option. It doesn’t even have to be the Windows 10 installation either. You could use any type of program that allows you to access and modify the file system. You just have to use a utility such a YUMI or something like that to make it bootable, so that you can select the option to boot the computer off of that device instead of booting from the hard drive that has Windows installed. If you are stuck in safe mode, it is possible you may have another issue going on. If you look through my videos I have another one that shows how to download and transfer the Microsoft Diagnostic and Recovery Toolset to a bootable USB drive and how to use it. The Microsoft Diagnostic and Recovery Toolset is not only useful in resetting passwords, but also gives the user many options to solve other issues as well. If you are saying that you are stuck in safe mode, do you mean that the computer boots into safe mode every time you restart it?
Awesome Tutorial man. I am a PC Tech for a local Computer IT company and this shortcut is a life saver for elderly folks who never remember their passwords or how to use the recovery with their Microsoft account. Saves my time and theirs because I don't half to walk them through a tone of steps they dont understand. Thanks!
THANK YOU! I was locked out of my PC and spent FOUR DAYS trying to get in via all the other tutorials, websites, and google searches and nothing worked until I came across this video. It may be "outdated", but it was the only one that worked for me. (I didn't use a recovery disk to get to the command prompt). I think the difference between this video and all the other ones (which just copy each other) was to set the grouping of the administrator account after activating it. Whatever, but once again, THANK YOU!
THANK YOU! My mother brought my grandma's PC to me because it "is slow and not printing" what they forgot was she had facial recognition on to unlock her account and she couldn't remember her password. Followed this video step by step and I was able to re-set the password
You’re very welcome! That’s great that you were able to get back into your Grandma’s PC and I’m happy to hear that this worked for you! Thank you for leaving a comment!
The fact that you took time out of your day to respond to my question is fantastic and I am very thankful for your help. I can re-install windows 10 from my thumb drive, I was hoping to save my pictures and documents since the option says it will erase everything.
I apologize for failing to respond after I offered to help. Anyway, did you ever find a way to get this resolved or did you still need help saving your pictures and documents?
I decided to perform a recovery. All working again, lost some files but I blame Microsoft with their stupid upgrades that cause everyone problems and they don't offer any help. Thank you for your time.
This was super helpful. Only issue I ran into was that my drive wasnt shifted to D, it was still on C. Followed the other steps and it worked like magic.
Robert, thanks a heap. You saved me from having to re-install and load a bunch of programs. Didn't need LSMC as your tutorial worked but I bought PRO anyway. Probably won't ever need it again but thanks again.
You’re very welcome! I’m glad to hear that this helped, that’s awesome! I got your email as well, and thank you so much for purchasing LSMC, I appreciate that very much. If you ever have any questions in the future please don’t hesitate to reach out and I would be more than happy to help.
Worked perfectly for me.. but had to create a new administrator user first as the user name for the account that needed accessing had spaces in it causing a syntax error in the command. Once I was in with the new administrator account I was able to change the password for the locked account in the usual way. Many thanks.
thank you very much, mine is a Microsoft account. wondering is it possible still losing/missing some files other than copying files form previous user shown in 15:22? ex, the old Microsoft account may have some files saved in other path other than "document" and "desktop", but in "C drive" etc. ?
For those stuck in safe mode without networking like my sorry ass was Use the media Installion key and find the repair option on the install now screen and find the command prompt. Type this in, spaces included all one line of text: bcdedit /deletevalue {default} safeboot If that doesn't work try {current} instead of {default} a guy on Microsoft forums posted it hopefully it helps all those stuck. Especially if you just went through hell recovering your pc and files all bloody ready and don't want to reinstall Windows for 4th bloody time.
Thank you very much for your comment, I really appreciate it! To answer your question... You can delete the old account if you wish, and you can rename it. But... if your original account that you were locked out of is a MS account, the only way to sign back in through Microsoft is to reset the password on the MS website, or create a new MS account and use that one from now on. You could also convert the new account you made to a MS as well I believe but I’m not 100% sure. Anyways, I hope this answered your question, and please don’t hesitate to ask if you need any more help.
Make sure the drive letter is correct. It may not be the same for everyone. In my case it was D: - So, D:\Windows. It could be a different drive letter in your case depending on your hard drive or partition configuration.
Initially I had the same issue. Type in diskpart hit ENTER then type list volume (or list volumes) hit ENTER. Then you should see a list of the drives available on your computer. The one you want to select is going to be labeled Windows with several hundred gigs of space. In my case the drive letter was E. Type exit to get out then follow along with the rest this tutorial video with the correct drive letter.
It says that I need the password for the account to launch the initial CMD in safe mode. Do I need the CD to go around this and access it anyway? I don’t get the point of the CD.
Not working: I used your utility, installed successfully. Unfortunately will not run with the "ease if access" click. Now nothing happens - not even the ease of access starts.
My son gave me his old computer. It had three user accounts on it and could only remember the pin for one but everytime I wanted to get rid of something he had in there or even to defrag I had to put in a password. He finally remembered the password but I figured since it's mine now I'll wipe it out and start fresh with no users or passwords. I did a factory reset but his one account was still on there. I put in the pin that I had been putting in but it won't recognize it. He figured if he changed the Microsoft password that would help but that won't do anything either so I'm locked out. This is an Acer. It's not a tower or laptop it's a computer screen that is the computer and has no disc drive. I don't know what else to try.... I need help
Hi the command prompt on the login screen using ease of access button doesnt bring up the command promt. I have followed your steps on the boot setup and command prompt but it doesnt display the command prompt screen on the login page. I would appreciate your help
Hi Adam, this is because Windows has been updated to block this "exploit", however I have posted a link in the description for those that are experiencing this issue. Give that a try, and even though it is not a 100% guarantee, it has a much greater possibility of working than this method here.
What if you didnt receive bootable media when you puchased or got the computer as a gift? Not everyone buys their PC or laptop retail, and even many of those don't come with anything but the preinstalled software.
Nobody does... They most likely use the Windows Media Creation tool. Either way, this video was made quite a while ago, so the link in the description is probably your best bet. Or MSDart if you don’t use a MS account.
When I restart my computer like what you are doing at 1:48 it doesn't want to boot up the windows 10 setup up even though I have a usb stick with nothing but windows 10 on it... What should I do?
Hello. I use Adobe Premier Pro for all of my video editing and green screen footage. For green screen I use UltraKey in Premier Pro, and for screen recording I use PowerPoint 2016 since it has a good screen recording feature. I have shot all my videos so far using just an iPhone 6 since the quality seems fine for what I need it for.
uvenet Nope no data will be deleted. But if it is a MS account that you are tying to get into, the best way to get to your data is to enable the built in Admin account and copy it over.
Is it connected to the TV via HDMI? I wonder if it is some weird issue using the TV as a monitor that doesn't allow it to display in that mode. Do you have a VGA connector on the laptop that you could use to connect it to a monitor? Also, what is of main importance to you? Just getting back into the computer or salvaging data from the hard drive?
Followed instructions and was able to pull up desktop under new user but a prompt pops up saying hard disk error then screen goes blank any ideas thank you
After windows 10 upgraded in the middle of the night my password would not let me in. So I found your site and was hoping to get help. I am as far as adminitrator for sign in but when the desktop pops up it shows iehost.exe hard error then the screen goes blank and does nothing
I googled iehost.exe since I have never noticed it as a Windows process before; although it has a legitimate place in some 3rd party applications, most of the sites I brought up indicated that it was typically associated with some sort of malware, as seen here for example: www.bleepingcomputer.com/startups/IEHost.EXE-512.html If it is malware I have no idea why it would just now be causing an issue after Windows updated, unless it has always been running in the background and the recent Windows update caused it to conflict to the point where it is causing what is now happening to your computer. If it is a legitimate instance of iehost.exe, it looks like it would belong to Corel Draw. Do you have any Corel applications installed on your PC? If not, I would move towards thinking that it is some sort of malicious program running on your computer. If that is the case, I can do my best to try and walk you through removing it, but that could be tough seeing as how I am not right there to see what is going on. Another option (and I'm not the biggest fan of this), is that you could reinstall Windows and I could help you get to any files that are important so that you can back them up. Either way, I'm really sorry that this wasn't as straight forward for you as my video made it out to be. If you need any further help, just let me know!
Because you’re not booted into Windows at that point; the OS is offline. Remember, the first step is to boot from a USB disk into the Windows installation. You can’t make Windows system changes at that point, but you can modify files on your hard drive. Every time you boot your computer into Windows it loads it’s registry, which is comprised of multiple files. Most changes in Windows (like user account changes for example) are written to the registry. That registry is not loaded when you boot from USB into the Windows setup for the initial step. That is why you must use this step to copy cmd to utilman, so you can open up the command prompt when you are booted into Windows and all changes made at that point will be written to the registry.
Command Prompt did not shows up... but instead a Startup Repair Tab again with a “Choose Account to continue” and the account name is there. Then when I click it.. the next page asked to type the Password again... huhuhu Help!
After installing Windows 10 update to the newer Windows 10 Home version, supplied to me by a Support tech at Microsoft, I couldn't login. It didn't accept my password and asked me for a pin which I hadn't used in years due to the fact that my password has always worked. So I try two attempts using what I thought was the only viable pin choices and then not only has it not accepted a provided code 1a2b3c to use, but now when I reboot, it goes to the same login page with the same provided code. Tech support hasn't been able to do anything . . . . . certainly nothing within the registry using regedit. So I am now in safe mode and I'm ready to try just about anything to get this pc back. Mcrsft wants me to do a clean install which means losing everything on the hard drive. If I have to, I'll go to a pc tech service and have then transfer my files and pics and all that crap on to a 8gig stick drive, do a clean install and and reload my files. Unless I find something on You Tube, that's what I'm going to have to do. Does anybody know how to deal with this ? ? Thanks ! !
Please help,i only know my picture lock password but it just went away idk how (I wouldn’t mind if everything is gonna be deleted because I’m usually playing roblox or watchingTH-cam but usually on phone but i can log in still
thanks dude worked. but now there is 3 accounts in the w10 login menu. how do i remove my old account and Administrator that you created ? i just want new one to remain, thanks.
I would launch the command prompt as Administrator and type: net user administrator /active:no, and then net user (your old account) /delete. You could also go to settings -> Accounts and then disable/delete them from there as well. Lastly, if you are on Windows 10 Pro, just press WinKey+R to bring up the run menu and type lusrmgr.msc to bring up the local users and groups management console. That would be the quickest way, but it only works on Pro. Hopefully this helps. Glad this worked for you and thanks for leaving a comment!
I created an account at the time in a rush and entered a fake email for the user account. How do I reset the password if i can't access the email address that is tied to that account??
That is the only problem actually... when it comes to Microsoft accounts, especially if the email doesn't actually exist. The next best thing you can do is create a new local user account and then you can try to access your files from that account (if you need to) and then delete the account under the fake email. If you have already gotten to the part where you can launch the command prompt window from the Ease of Access button on your login screen, then you can type these commands to create a new account - net user "newusername" "newpassword". It should say that the command completed successfully. Next, to make it an admin account type the following - net localgroup administrators "usernamejustcreated" /add. Lastly, if all of that seems like too much, I have created a program to do this all automatically and the link is here: th-cam.com/video/QVPfwpuzVj0/w-d-xo.html. Let me know if you need any additional help. Good luck!
Rob H Yeah, it definitely sounds like it’s not booting from the disc/USB. What kind of computer do you have? It could be one of many keys you have to press upon starting your computer to bring up the boot menu. Typically F2, F12 or DEL. I have an odd computer that needs FN and F8 pressed simultaneously to enter the boot menu. If you send me the manufacturer and model I may be able to help you out.
Make sure that you are actually booting from the Windows 10 installation media and not the “built-in” repair thing where you are also able to access the command prompt, which will prompt for a password in that case. Also, this video was like one of my first videos and it is a little outdated and not very thorough... I made a program to automate all of this, which can be found at rmtechcentral.com/lsmc. Email me at rmayer0428@gmail.com if you have any more questions.
This is now patched unfortunately. I have tried to replace utilman.exe with cmd - which has worked, but the new file is deleted upon booting into Windows. :/ leaving the accessibility button unfuctional until set back to standard
After reading your comment I tested this on a few different computers, all updated to the latest Windows 10 build with all of the most recent updates. It still worked for me, but maybe something different is going on with your scenario. I am not by any means trying to discredit your comment or anything like that, and would be more than happy to help further if you need it. If you have time, give this a try: rmtechcentral.com/lsmc. It is a program I wrote a while back to automate the process shown in this video. Do you know the Windows 10 edition and build that you are running by chance?
Thanks for the reply. I've now managed to get back into the PC - Its on version 1709 - build 16.299.248. my issue was that I'd actually disabled the only active admin account through a cmd typing error.. the only active non admin account I didn't know the password for. - I'm wondering if this could have affected this method? update - I've just tried it again on the same PC, with the same result - the newly made utilman.exe (which is actually cmd) is missing after rebooting the PC. It is only deleted once I have tried to run it using the EOA button on the lock screen - So I'd assume there is a new process that checks the file before allowing it to run? (also, I'm now back into the PC having found another way around it that did the trick in my case thankfully..)
Yeah, that’s really weird and I’m glad you let me know. Definitely something I’ll have to look into once again. You don’t happen to be running Windows 10 Enterprise or Windows 10 in S mode? Just wondering because I have not tested on either of those. Either way, I’m glad to hear that you got it sorted out and you’re back into the computer!
It may be a different drive letter for you for whatever reason. Try going through the drive letters... e:, f:, etc until you find the one that contains your Windows installation.
I think our computers are different, bc it's not working for me. I don't have a CD drive nor is my command prompt the same as urs. I had just resetted my computer, to wipe everything so it can update, but when I logged off it, I forgot the password and I didn't get the time to set up a Microsoft account. I just don't understand this.
I'm not sure about the command prompt, but as far as not having a CD drive, you should be able to create an image on a USB flash drive and boot off of that.
Hello. This video is actually pretty outdated. I created a program to automate most of these steps. All you need is a flash drive and access to another computer temporarily to put the program on the flash drive. The link is here: rmtechcentral.com/LSMC. Let me know if you need any more help.
+Robert Mayer This would have been helpful, but there's this new feature on Windows now where you need your password to access the Command Prompt the way that you accessed it, please help I cannot live without my computer!
These videos are already getting a little out of date, I just haven’t had the time to update the description, etc in all of them. Anyways, I made a utility to automate all of this and it can be found at rmtechcentral.com/LSMC. Let me know if you need any help with it.
@@RMTechCentral Not working: I used your utility, installed successfully. Unfortunately will not run with the "ease if access" click. Now nothing happens - not even the ease of access starts.
@@RMTechCentral It works perfectly fine, I executed it on my computer that I was locked out of the other day and I successfully changed my password without a problem
If you’re not able to restart your computer using the power button on your login screen, the next best option (though not recommended in most scenarios) is to just hold down the power button on your computer until it shuts off, and then turn it back on. If you’re missing the other button for the ease of access, then that would be a different story. Also, there is a link in the description of this video to a much refined and mostly automated way to accomplish what is shown in this video. You might want to check that out if this video here doesn’t work out.
Hi! I have followed the steps up to copying utilman.exe but unfortunately the it won't let me continue to windows 10 it only has troubleshoot and turn off your PC when I exit. I'd be so grateful if you could help. Has anyone encountered this problem?
Ace 23 If you already copied utilman.exe and the option to exit to Windows isn’t available, you can just restart the computer at that point and boot back into Windows 10.
You NEED to boot from Windows 10 installation media, NOT recovery mode or it will ask for your password. That is the whole point of the tutorial; skipping steps is not a useful method in this scenario.
ya i know and i did but this method didn't work for me my guess is i had setting on to prevent the hidden admin from working but i found a work around When i rebooted i activated Safe mode and then it gave me a guest account to login with from there i was able to disable the password on the main account by restoring if back to the last time i changed the password
Women thank you so much I was literally in hell for the past hour so today I saw your video it help me alot in my case I turned off Windows startup services so I could save more Ram Cena and I'm website I probably shouldn't have done that what I did was after I made that utilman hack I create that the built-in admin account and then turn those services backkom and the night and the admin account of in a restarted and did the rest of virtue explained in your video thank you so much
Hello, I would highly recommend this tutorial here as a more reliable solution: th-cam.com/video/law8u__C7Ho/w-d-xo.html If you have further questions, please feel free to email me at rmayer0428@gmail.com
Skip steps? I’m sorry, what steps were skipped?? Also, the program I made to automate this is posted in the pinned comment, description, as well as in the video itself. The link would be rmtechcentral.com/lsmc.
Okay. I am going to put my cards on the table. I do not know where the original Windows 10 disk are, and I have 4 different Utilman.exe files and 4 Utilman.exe.mui files. I desperately need help. i have been locked out of Administer for almost a year. I really need my computer back.
Hi Mary, I'm sorry you are having a tough time with your computer! Do you have access to another computer? If so, I can upload and send you a link to download the Windows 10 installation media as well as a media creator utility to create a bootable flash drive so you are able to boot into the Windows setup. Let me know... Also, the correct utilman.exe file will be in the Windows\System32 directory.
Mary Bean So I have uploaded the Windows 10 installation image and the media creation tool. Here is the link: rmtechcentral.com/locked-out-of-windows10 You want to download the Windows 10 image and the use the media creation tool to create a Windows 10 bootable usb flash drive. I am out and about right now and should be able to help more when I get back.
The method presented in this video has become slightly outdated; however, we've developed a program to automate the entire process. There's a free version available for Windows 10 and below, as well as a paid version for Windows 11. Visit www.rmtechcentral.com/lsmc to learn more.
Cameron Bell So bootable media could be a CD/DVD or a USB flash drive. In the case of Windows 10, creating a bootable flash drive is the most common option. It doesn’t even have to be the Windows 10 installation either. You could use any type of program that allows you to access and modify the file system. You just have to use a utility such a YUMI or something like that to make it bootable, so that you can select the option to boot the computer off of that device instead of booting from the hard drive that has Windows installed. If you are stuck in safe mode, it is possible you may have another issue going on. If you look through my videos I have another one that shows how to download and transfer the Microsoft Diagnostic and Recovery Toolset to a bootable USB drive and how to use it. The Microsoft Diagnostic and Recovery Toolset is not only useful in resetting passwords, but also gives the user many options to solve other issues as well. If you are saying that you are stuck in safe mode, do you mean that the computer boots into safe mode every time you restart it?
What do I do if apparently the OS got corrupted or something and shuts off by itself?
I'm not able to turn on my computer and when I press the on button it blinks
I traded my console for a pc and now I’m locked out because the person doesn’t wanna give me the password what do I do I’m so frustrated
@@nadinechea1775 try the stuff from the video or get the console back then
Awesome Tutorial man. I am a PC Tech for a local Computer IT company and this shortcut is a life saver for elderly folks who never remember their passwords or how to use the recovery with their Microsoft account. Saves my time and theirs because I don't half to walk them through a tone of steps they dont understand. Thanks!
Thank you very much, I really appreciate your comment!
THANK YOU! I was locked out of my PC and spent FOUR DAYS trying to get in via all the other tutorials, websites, and google searches and nothing worked until I came across this video. It may be "outdated", but it was the only one that worked for me. (I didn't use a recovery disk to get to the command prompt). I think the difference between this video and all the other ones (which just copy each other) was to set the grouping of the administrator account after activating it. Whatever, but once again, THANK YOU!
Glad to hear this worked, and thanks so much for leaving a comment!
THANK YOU! My mother brought my grandma's PC to me because it "is slow and not printing" what they forgot was she had facial recognition on to unlock her account and she couldn't remember her password. Followed this video step by step and I was able to re-set the password
You’re very welcome! That’s great that you were able to get back into your Grandma’s PC and I’m happy to hear that this worked for you! Thank you for leaving a comment!
The fact that you took time out of your day to respond to my question is fantastic and I am very thankful for your help. I can re-install windows 10 from my thumb drive, I was hoping to save my pictures and documents since the option says it will erase everything.
I apologize for failing to respond after I offered to help. Anyway, did you ever find a way to get this resolved or did you still need help saving your pictures and documents?
I decided to perform a recovery. All working again, lost some files but I blame Microsoft with their stupid upgrades that cause everyone problems and they don't offer any help. Thank you for your time.
I have been searching the web for the last 3 hours until I came across your video. thanks a lot you just helped me out.
Mz. Pam Willis I’m really happy to hear that this was a help, and you are very welcome!
This was super helpful. Only issue I ran into was that my drive wasnt shifted to D, it was still on C. Followed the other steps and it worked like magic.
BRO, AFTER 3 YEARS, YOU SAVE MY LIFE, THANK YOU MAN
Robert, thanks a heap. You saved me from having to re-install and load a bunch of programs. Didn't need LSMC as your tutorial worked but I bought PRO anyway. Probably won't ever need it again but thanks again.
You’re very welcome! I’m glad to hear that this helped, that’s awesome! I got your email as well, and thank you so much for purchasing LSMC, I appreciate that very much. If you ever have any questions in the future please don’t hesitate to reach out and I would be more than happy to help.
You SAVED my butt.. Well explained and worked great. Adding the extra admin account saved me from having to wipe and lose everything.
That's awesome, I'm really glad to hear that. Thank you very much for taking the time to leave a comment, I really appreciate it!
fantastic video, worked extremely well -- Subbed for that as well, keep it up
Thank you very much!
Worked perfectly for me.. but had to create a new administrator user first as the user name for the account that needed accessing had spaces in it causing a syntax error in the command. Once I was in with the new administrator account I was able to change the password for the locked account in the usual way. Many thanks.
I'm very glad to hear that. Thanks for the comment!
2nd time i needed this tutorial. Keep putting my laptop down for months and forget. Thanks
Mr. Robert Mayer THANK YOU for making a video that actually helps people!💪🏾✌🏽
I really appreciate your comment! Thank you very much!
Hello Robert Mayer, it helped a lot! I had so much important stuff in there and luckily it worked! You have my appreciation.
Awesome! I’m glad to hear that! Thanks for leaving a comment.
HOLY SHITTTT THANK YOUUUU SO MUCH!! UR A LIFE SAVIOR!
Thank you so much!
Thank you so much!!!! I am able to open my locked computer after a year!!!
You're very welcome!
Yay solved my problem! All I needed was to be able to access another admin account and this helped me a lot! Thank you!
You're welcome!
Great video! Helped me out when an update asked to wipe my userdata and didn't give me a new user, Microsoft literally locked me out of my own pc!
This method really works, saved my bacon. Thanks a lot!!!
You're very welcome!
Is there a way to do this without an installation thing?
Edit: nvm.
Excellent tool brother it worked perfectly for me i'm telling everyone!
That's awesome, and thank you so much!
thank you very much, mine is a Microsoft account. wondering is it possible still losing/missing some files other than copying files form previous user shown in 15:22? ex, the old Microsoft account may have some files saved in other path other than "document" and "desktop", but in "C drive" etc. ?
Best tutorial about this topic
Work perfect for me
Thanks so much for your feedback, I really appeciate it!
Is there any chance of losing our data files... By doing this?
Worked like a charm.
Good to hear! Thanks for leaving a comment!
Awesome, worked great!
Great video. Thank you!
You're very welcome!
thank you so much man ! its working finally
You’re very welcome!
Sorted my son's laptop perfectly. Thank you.
That's great you hear; you're very welcome. Thanks for leaving a comment!
For those stuck in safe mode without networking like my sorry ass was
Use the media Installion key and find the repair option on the install now screen and find the command prompt. Type this in, spaces included all one line of text: bcdedit /deletevalue {default} safeboot
If that doesn't work try {current} instead of {default} a guy on Microsoft forums posted it hopefully it helps all those stuck. Especially if you just went through hell recovering your pc and files all bloody ready and don't want to reinstall Windows for 4th bloody time.
Wow Love this!! Your awsome!!!... one last ??. Can we delete our old account. And use the new one like rename it and sign into Microsoft with it?
Thank you very much for your comment, I really appreciate it! To answer your question... You can delete the old account if you wish, and you can rename it. But... if your original account that you were locked out of is a MS account, the only way to sign back in through Microsoft is to reset the password on the MS website, or create a new MS account and use that one from now on. You could also convert the new account you made to a MS as well I believe but I’m not 100% sure. Anyways, I hope this answered your question, and please don’t hesitate to ask if you need any more help.
Worked for me BIG THANKS
You're very welcome!
when i write cd windows, it says that it can't find it. Am i doing something wrong? Please help me, really need to get into my computer
Make sure the drive letter is correct. It may not be the same for everyone. In my case it was D: - So, D:\Windows. It could be a different drive letter in your case depending on your hard drive or partition configuration.
I have my windows installation media on my usb, so basically I have to find out what drive letter the usb have
Initially I had the same issue. Type in diskpart hit ENTER then type list volume (or list volumes) hit ENTER. Then you should see a list of the drives available on your computer. The one you want to select is going to be labeled Windows with several hundred gigs of space. In my case the drive letter was E. Type exit to get out then follow along with the rest this tutorial video with the correct drive letter.
Darian Vereen Awesome, thank you so much for this information and sharing it in the comments. I really appreciate it!
Robert Mayer Very welcome. Thank you for this great tutorial!
It says that I need the password for the account to launch the initial CMD in safe mode. Do I need the CD to go around this and access it anyway? I don’t get the point of the CD.
Awesome. Thank you so much.
You're very welcome!
Tnx....worked for me just now!
That's awesome, I'm glad to hear that!
Thanks man, this really works!
You’re welcome. Very glad to hear this worked for you!
Not working:
I used your utility, installed successfully. Unfortunately will not run with the "ease if access" click. Now nothing happens - not even the ease of access starts.
You are great man, I wanted to ask if you want to collaborate with me.
Now You can 100% Reset Any Windows Password.Less than a minute: XP+Vista+Win7+8+9+10->
WinPasswordChange3.blogspot.com
ur amazing im ur 499th subscriber lol
You're awesome! Thank you!
My son gave me his old computer. It had three user accounts on it and could only remember the pin for one but everytime I wanted to get rid of something he had in there or even to defrag I had to put in a password. He finally remembered the password but I figured since it's mine now I'll wipe it out and start fresh with no users or passwords. I did a factory reset but his one account was still on there. I put in the pin that I had been putting in but it won't recognize it. He figured if he changed the Microsoft password that would help but that won't do anything either so I'm locked out. This is an Acer. It's not a tower or laptop it's a computer screen that is the computer and has no disc drive. I don't know what else to try.... I need help
Thank you so much!!!Ur my hero!👌💪💪
You're very welcome, and thank you for the comment. I really appreciate it!!
Thanks very helpful ❤️
Thank you very much, I’m glad that you found this helpful!
@@RMTechCentral ❤️
Hi the command prompt on the login screen using ease of access button doesnt bring up the command promt. I have followed your steps on the boot setup and command prompt but it doesnt display the command prompt screen on the login page. I would appreciate your help
Hi Adam, this is because Windows has been updated to block this "exploit", however I have posted a link in the description for those that are experiencing this issue. Give that a try, and even though it is not a 100% guarantee, it has a much greater possibility of working than this method here.
Thank You man your are great..you saved a lot of myfiles...thank you...
Awesome, I'm glad to hear that and also glad that I was able to help!
What if you didnt receive bootable media when you puchased or got the computer as a gift? Not everyone buys their PC or laptop retail, and even many of those don't come with anything but the preinstalled software.
Nobody does... They most likely use the Windows Media Creation tool. Either way, this video was made quite a while ago, so the link in the description is probably your best bet. Or MSDart if you don’t use a MS account.
damn good video, i thought this was impossible.
what if someone steal your pc they can actually get your files i guess
When I restart my computer like what you are doing at 1:48 it doesn't want to boot up the windows 10 setup up even though I have a usb stick with nothing but windows 10 on it... What should I do?
Caleb Mason hole shift and restart I don’t know if you’ve fixed this it’s been 3 montgs
Hello. Would you please tell me what tool you use to make your videos?
Hello. I use Adobe Premier Pro for all of my video editing and green screen footage. For green screen I use UltraKey in Premier Pro, and for screen recording I use PowerPoint 2016 since it has a good screen recording feature. I have shot all my videos so far using just an iPhone 6 since the quality seems fine for what I need it for.
Thank you very much for your answer.
You totally saved my ass. Thank you for this video. Worked perfectly.
SciHunter1337 Awesome! I am very glad to hear that! Thanks for leaving a comment.
hey does it delete all the data?
uvenet Nope no data will be deleted. But if it is a MS account that you are tying to get into, the best way to get to your data is to enable the built in Admin account and copy it over.
Thanks
It works until i tap on cmdprmpt and it says no signal on tv and I can't see on the broken PC screen unfortunately
Is it connected to the TV via HDMI? I wonder if it is some weird issue using the TV as a monitor that doesn't allow it to display in that mode. Do you have a VGA connector on the laptop that you could use to connect it to a monitor? Also, what is of main importance to you? Just getting back into the computer or salvaging data from the hard drive?
Followed instructions and was able to pull up desktop under new user but a prompt pops up saying hard disk error then screen goes blank any ideas thank you
Hi Mario, does this happen every time you reboot and try to log in under that new account?
After windows 10 upgraded in the middle of the night my password would not let me in. So I found your site and was hoping to get help. I am as far as adminitrator for sign in but when the desktop pops up it shows iehost.exe hard error then the screen goes blank and does nothing
I googled iehost.exe since I have never noticed it as a Windows process before; although it has a legitimate place in some 3rd party applications, most of the sites I brought up indicated that it was typically associated with some sort of malware, as seen here for example: www.bleepingcomputer.com/startups/IEHost.EXE-512.html
If it is malware I have no idea why it would just now be causing an issue after Windows updated, unless it has always been running in the background and the recent Windows update caused it to conflict to the point where it is causing what is now happening to your computer. If it is a legitimate instance of iehost.exe, it looks like it would belong to Corel Draw. Do you have any Corel applications installed on your PC? If not, I would move towards thinking that it is some sort of malicious program running on your computer. If that is the case, I can do my best to try and walk you through removing it, but that could be tough seeing as how I am not right there to see what is going on. Another option (and I'm not the biggest fan of this), is that you could reinstall Windows and I could help you get to any files that are important so that you can back them up. Either way, I'm really sorry that this wasn't as straight forward for you as my video made it out to be. If you need any further help, just let me know!
excellent, thank you very much - saved my bacon!!
Awesome! I’m super glad that this helped you out. Thanks for your comment!
If you can access cmd before renaming utilman then why not just do the password change then?
Because you’re not booted into Windows at that point; the OS is offline. Remember, the first step is to boot from a USB disk into the Windows installation. You can’t make Windows system changes at that point, but you can modify files on your hard drive. Every time you boot your computer into Windows it loads it’s registry, which is comprised of multiple files. Most changes in Windows (like user account changes for example) are written to the registry. That registry is not loaded when you boot from USB into the Windows setup for the initial step. That is why you must use this step to copy cmd to utilman, so you can open up the command prompt when you are booted into Windows and all changes made at that point will be written to the registry.
Command Prompt did not shows up... but instead a Startup Repair Tab again with a “Choose Account to continue” and the account name is there. Then when I click it.. the next page asked to type the Password again... huhuhu Help!
After installing Windows 10 update to the newer Windows 10 Home version, supplied to me by a Support tech at Microsoft, I couldn't login. It didn't accept my password and asked me for a pin which I hadn't used in years due to the fact that my password has always worked. So I try two attempts using what I thought was the only viable pin choices and then not only has it not accepted a provided code 1a2b3c to use, but now when I reboot, it goes to the same login page with the same provided code.
Tech support hasn't been able to do anything . . . . . certainly nothing within the registry using regedit. So I am now in safe mode and I'm ready to try just about anything to get this pc back. Mcrsft wants me to do a clean install which means losing everything on the hard drive. If I have to, I'll go to a pc tech service and have then transfer my files and pics and all that crap on to a 8gig stick drive, do a clean install and and reload my files. Unless I find something on You Tube, that's what I'm going to have to do.
Does anybody know how to deal with this ? ? Thanks ! !
Please help,i only know my picture lock password but it just went away idk how (I wouldn’t mind if everything is gonna be deleted because I’m usually playing roblox or watchingTH-cam but usually on phone but i can log in still
)
THEN I go to command Prompt it But me to PC loading screen And THEN it says :Type your accaunt password to get acces to command Prompt. Help!!!
It's your microsoft password
thanks dude worked. but now there is 3 accounts in the w10 login menu. how do i remove my old account and Administrator that you created ? i just want new one to remain, thanks.
I would launch the command prompt as Administrator and type: net user administrator /active:no, and then net user (your old account) /delete. You could also go to settings -> Accounts and then disable/delete them from there as well. Lastly, if you are on Windows 10 Pro, just press WinKey+R to bring up the run menu and type lusrmgr.msc to bring up the local users and groups management console. That would be the quickest way, but it only works on Pro. Hopefully this helps. Glad this worked for you and thanks for leaving a comment!
@@RMTechCentral Thanks man. you helped a lot.
@@don_dombalak Awesome! I'm glad to hear that. Thanks for commenting back!
I created an account at the time in a rush and entered a fake email for the user account. How do I reset the password if i can't access the email address that is tied to that account??
That is the only problem actually... when it comes to Microsoft accounts, especially if the email doesn't actually exist. The next best thing you can do is create a new local user account and then you can try to access your files from that account (if you need to) and then delete the account under the fake email. If you have already gotten to the part where you can launch the command prompt window from the Ease of Access button on your login screen, then you can type these commands to create a new account - net user "newusername" "newpassword". It should say that the command completed successfully. Next, to make it an admin account type the following - net localgroup administrators "usernamejustcreated" /add. Lastly, if all of that seems like too much, I have created a program to do this all automatically and the link is here: th-cam.com/video/QVPfwpuzVj0/w-d-xo.html. Let me know if you need any additional help. Good luck!
Thank you for you're reply. I'll try and create a new user account to access the files then!
Thanks man appreciate it
Not a problem, glad I could help!
how can I get it to boot from the disk? It takes me through to troubleshoot but I need my password to enter command line
Rob H Yeah, it definitely sounds like it’s not booting from the disc/USB. What kind of computer do you have? It could be one of many keys you have to press upon starting your computer to bring up the boot menu. Typically F2, F12 or DEL. I have an odd computer that needs FN and F8 pressed simultaneously to enter the boot menu. If you send me the manufacturer and model I may be able to help you out.
I cannot get into my computer at all I forgot pw and nothing I try works.
Awesome thank you
You're very welcome!
hi.no command prompt.ease to access doen not respond at all.help!
Works to the part when cmd should pop up, it does in few times but then it disappears. IM FUCKED
Oh yes it really worked thaks bro thanks a lotttttttt!!!!!!!!!!!!!
You're welcome!
Is it delete the d and e drive or not ?
doesnt work anymore, it asks me for password when i try to enter command prompt
Make sure that you are actually booting from the Windows 10 installation media and not the “built-in” repair thing where you are also able to access the command prompt, which will prompt for a password in that case. Also, this video was like one of my first videos and it is a little outdated and not very thorough... I made a program to automate all of this, which can be found at rmtechcentral.com/lsmc. Email me at rmayer0428@gmail.com if you have any more questions.
Does not work.
This is now patched unfortunately. I have tried to replace utilman.exe with cmd - which has worked, but the new file is deleted upon booting into Windows. :/ leaving the accessibility button unfuctional until set back to standard
After reading your comment I tested this on a few different computers, all updated to the latest Windows 10 build with all of the most recent updates. It still worked for me, but maybe something different is going on with your scenario. I am not by any means trying to discredit your comment or anything like that, and would be more than happy to help further if you need it. If you have time, give this a try: rmtechcentral.com/lsmc. It is a program I wrote a while back to automate the process shown in this video. Do you know the Windows 10 edition and build that you are running by chance?
Thanks for the reply. I've now managed to get back into the PC - Its on version 1709 - build 16.299.248. my issue was that I'd actually disabled the only active admin account through a cmd typing error.. the only active non admin account I didn't know the password for. - I'm wondering if this could have affected this method?
update - I've just tried it again on the same PC, with the same result - the newly made utilman.exe (which is actually cmd) is missing after rebooting the PC. It is only deleted once I have tried to run it using the EOA button on the lock screen - So I'd assume there is a new process that checks the file before allowing it to run?
(also, I'm now back into the PC having found another way around it that did the trick in my case thankfully..)
Yeah, that’s really weird and I’m glad you let me know. Definitely something I’ll have to look into once again. You don’t happen to be running Windows 10 Enterprise or Windows 10 in S mode? Just wondering because I have not tested on either of those. Either way, I’m glad to hear that you got it sorted out and you’re back into the computer!
when i restart I just return to my main page asking for the password
Me too
You had to press shift key while clicking on restart button
When in the d: I type in, cd windows, it says "The system path cannot find path specified"
It may be a different drive letter for you for whatever reason. Try going through the drive letters... e:, f:, etc until you find the one that contains your Windows installation.
i have the same problem but i know that the drive with windows is the one i select
Thank you!
I think our computers are different, bc it's not working for me. I don't have a CD drive nor is my command prompt the same as urs. I had just resetted my computer, to wipe everything so it can update, but when I logged off it, I forgot the password and I didn't get the time to set up a Microsoft account. I just don't understand this.
I'm not sure about the command prompt, but as far as not having a CD drive, you should be able to create an image on a USB flash drive and boot off of that.
Don’t have windows 10 dvd as this was upgraded from windows 7
Hello. This video is actually pretty outdated. I created a program to automate most of these steps. All you need is a flash drive and access to another computer temporarily to put the program on the flash drive. The link is here: rmtechcentral.com/LSMC. Let me know if you need any more help.
+Robert Mayer This would have been helpful, but there's this new feature on Windows now where you need your password to access the Command Prompt the way that you accessed it, please help I cannot live without my computer!
These videos are already getting a little out of date, I just haven’t had the time to update the description, etc in all of them. Anyways, I made a utility to automate all of this and it can be found at rmtechcentral.com/LSMC. Let me know if you need any help with it.
@@RMTechCentral
Not working:
I used your utility, installed successfully. Unfortunately will not run with the "ease if access" click. Now nothing happens - not even the ease of access starts.
I'm going to have to take a look at it... Microsoft may have patched it again.
@@RMTechCentral It works perfectly fine, I executed it on my computer that I was locked out of the other day and I successfully changed my password without a problem
Thanks dude!!
You're welcome!
I don’t have the power button please an answer quikly .....
If you’re not able to restart your computer using the power button on your login screen, the next best option (though not recommended in most scenarios) is to just hold down the power button on your computer until it shuts off, and then turn it back on. If you’re missing the other button for the ease of access, then that would be a different story. Also, there is a link in the description of this video to a much refined and mostly automated way to accomplish what is shown in this video. You might want to check that out if this video here doesn’t work out.
Hi! I have followed the steps up to copying utilman.exe but unfortunately the it won't let me continue to windows 10 it only has troubleshoot and turn off your PC when I exit. I'd be so grateful if you could help. Has anyone encountered this problem?
Ace 23 If you already copied utilman.exe and the option to exit to Windows isn’t available, you can just restart the computer at that point and boot back into Windows 10.
Thank you! I managed to do it just like you said. It didn't work the first time but the second time it did. I'm so happy to have my files back!
everytime i try to use the command prompt it wants guess what my password
You NEED to boot from Windows 10 installation media, NOT recovery mode or it will ask for your password. That is the whole point of the tutorial; skipping steps is not a useful method in this scenario.
ya i know and i did but this method didn't work for me my guess is i had setting on to prevent the hidden admin from working but i found a work around When i rebooted i activated Safe mode and then it gave me a guest account to login with from there i was able to disable the password on the main account by restoring if back to the last time i changed the password
Women thank you so much I was literally in hell for the past hour so today I saw your video it help me alot in my case I turned off Windows startup services so I could save more Ram Cena and I'm website I probably shouldn't have done that what I did was after I made that utilman hack I create that the built-in admin account and then turn those services backkom and the night and the admin account of in a restarted and did the rest of virtue explained in your video thank you so much
You are very welcome. Thanks so much for leaving a comment!
Thanks you save my PC. thanks lot of.
I’m glad to hear that and you are welcome!
Thanks
THANK YOUUUUUUUUU!!!!!!
You’re very welcome!
nice help as to reset password
Thank you!
I don’t see the cmd.exe on my file only setup.exe
Hello, I would highly recommend this tutorial here as a more reliable solution: th-cam.com/video/law8u__C7Ho/w-d-xo.html
If you have further questions, please feel free to email me at rmayer0428@gmail.com
I don’t have cd or usb
Thanks
Still works :-)
Do a far cry 5 let’s play on the 22/23 from the midnight release
This is not working! 😩
Defaultuser0 how to fix
did you find a fix yet? I have the same issue.
I get unknown hard error
You still managed to skip steps. Still couldn’t follow you
Skip steps? I’m sorry, what steps were skipped?? Also, the program I made to automate this is posted in the pinned comment, description, as well as in the video itself. The link would be rmtechcentral.com/lsmc.
Most interesting....
"There is no such global user or group***"
Okay. I am going to put my cards on the table. I do not know where the original Windows 10 disk are, and I have 4 different Utilman.exe files and 4 Utilman.exe.mui files. I desperately need help. i have been locked out of Administer for almost a year. I really need my computer back.
Hi Mary, I'm sorry you are having a tough time with your computer! Do you have access to another computer? If so, I can upload and send you a link to download the Windows 10 installation media as well as a media creator utility to create a bootable flash drive so you are able to boot into the Windows setup. Let me know... Also, the correct utilman.exe file will be in the Windows\System32 directory.
Yes I have a lap top with access to the desk top that has locked me out.
I have a laptop that shares the same network as the desktop. Is there a way to reset the desktop from my laptop? Please do not quit on me.
Mary Bean So I have uploaded the Windows 10 installation image and the media creation tool. Here is the link: rmtechcentral.com/locked-out-of-windows10 You want to download the Windows 10 image and the use the media creation tool to create a Windows 10 bootable usb flash drive. I am out and about right now and should be able to help more when I get back.
too complicated
No such thing as too complicated lol