2014 Impala Infotainment System Black Screen

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  • เผยแพร่เมื่อ 18 ต.ค. 2016
  • A quick video on how to reset your Infotainment System on a 2014 Chevrolet Impala. I've had this problem happen twice. The first time I asked a dealer service manager and he said you probably have to do a software update. Well, let's just say I didn't update any software. Both times I had this problem I had just jump-started the car.

ความคิดเห็น • 136

  • @tomoradial1036
    @tomoradial1036 6 ปีที่แล้ว +4

    Thanks for this post!! My battery had to be jump started and I returned to a black My Link panel.. Following your post has everything working again!!

  • @samarajohnson1675
    @samarajohnson1675 6 ปีที่แล้ว +5

    Thank you, thank you, thank you Mr. Mark! This worked for my 2015 Impala. you're a lifesaver!

  • @kemeyannemcafee2348
    @kemeyannemcafee2348 6 ปีที่แล้ว +4

    I had the same problem yesterday with my screen. I been watching other videos on how to reset the radio didn't work. I click on your video and done what you say do and it works. Thank you for your help.

    • @520Courteney
      @520Courteney 3 ปีที่แล้ว

      Seems like the easiest thing to try first so I tried it and it work thanks for your comment LOL

  • @gregmastro7352
    @gregmastro7352 2 ปีที่แล้ว +1

    Thank you!! My 2015 Impala’s infotainment system was fine, but the heat and air conditioning controls were blank. My air bag light also came on. This fixed all of it :)

  • @latoyacobb7707
    @latoyacobb7707 ปีที่แล้ว +1

    My screen went black yesterday, did exactly what you said and it work, so thank you for sharing and helping others.

  • @corleybass1377
    @corleybass1377 4 ปีที่แล้ว +1

    Thanks bro! This helped out a lot I bought my mother this car for her birthday and the radio wouldn’t come on and after I did this it worked.

  • @edking9601
    @edking9601 3 ปีที่แล้ว +3

    Thanks! I had this issue today and your tip worked like a charm!

  • @tommieflowers345
    @tommieflowers345 6 ปีที่แล้ว +2

    Thanks man for the video it was really helpful! I just did a couple hours ago and my baby is back!!!!!!!!!! Thanks again man!

  • @lolomg4969
    @lolomg4969 7 ปีที่แล้ว +3

    wow... i was stressing out.. Just happened to me this morning.. Will try when i get home. Thank you!

  • @samatharobles4330
    @samatharobles4330 ปีที่แล้ว

    Thank you so much for this video ❣️ My radio did this today and I did what you did! Worked like a charm on my 2015 Impala 🎉🎉🎉

  • @shrt3y
    @shrt3y 3 ปีที่แล้ว

    For me the infotainment worked, but my Driver Information System screen was black. I tried what this guy shows and it worked...yay!!!

  • @BMaFia7
    @BMaFia7 6 ปีที่แล้ว +1

    Thanks for this video it helped me out. Two days ago I pushed the volume mute button on the steering wheel to place an order in the drive thru and the screen went black and the radio quit working.

  • @malikmobley5466
    @malikmobley5466 ปีที่แล้ว

    Just had the black screen and it scared me. This video saved me a trip to the dealership 🎉

  • @ArhunBeyik
    @ArhunBeyik 3 ปีที่แล้ว +9

    Thank you. Mechanics would probably make up something and charge me if not this video

  • @29jcorn
    @29jcorn 3 หลายเดือนก่อน

    Thanks! The shop had my car over the weekend and when I pulled off my display didn’t turn on. This worked for me

  • @dieselcoondog
    @dieselcoondog 4 ปีที่แล้ว +3

    Thank you. TH-cam to the rescue once again. No jump starting for me but my screen went blank when parked at a restaurant on the shady side of town last night (she is fancy and thinks she is a Cadillac).
    I woke up all exited to try this and found it reset itself overnight. Thanks for the tip! Now I will not panic next time it happens!

  • @dannyantle5336
    @dannyantle5336 4 ปีที่แล้ว

    You overhear saving people's lives thank you

  • @jonmcdowell7964
    @jonmcdowell7964 7 ปีที่แล้ว +6

    worked for me! screen has been off for a month! thanks!

  • @SgtMajorJay
    @SgtMajorJay 3 ปีที่แล้ว +1

    My dude! You’re the man. Cheers 🍻

  • @VsixtyFive
    @VsixtyFive 5 ปีที่แล้ว +2

    Thanks for the video! Worked like a charm! Utube Certified mechanic for the win!

  • @wesidefoos
    @wesidefoos 5 ปีที่แล้ว +1

    TH-cam it your video was first had it fixed in 5 minutes thanks man

  • @roni1976
    @roni1976 5 ปีที่แล้ว +1

    Sweet... thanks for the video!! I was gonna do this untill i turned off my impala and pulled the mini usb card out (with mp3s on it) and started the car up and the radio came back on..

  • @crazyjaybe
    @crazyjaybe 3 ปีที่แล้ว

    Hey this worked on my 2014 Chevy Impala se!! Thanks so much!!!

  • @TheKing-ed2ot
    @TheKing-ed2ot 2 ปีที่แล้ว +1

    Thanks for the help and worked like a charm. I wonder if it happened because the car had been sitting for a while.

  • @jamesking7144
    @jamesking7144 ปีที่แล้ว +1

    Thanks Man because I tried that 3-5min with the driver side door open but it didn't work but your way did 👍👍👍👍👍👍👍👍👍👍👍 Thanks Again

    • @losog2319
      @losog2319 ปีที่แล้ว

      man what i’m sitting here trying to contemplate what it could be i tried the same thing never worked but ima give his try a shot

  • @tallerandblacker42
    @tallerandblacker42 ปีที่แล้ว

    Worked like a charm. Thank you

  • @YoloSquadObama2012
    @YoloSquadObama2012 ปีที่แล้ว

    Thanks man I was worried I'd never be able to blast music in my car again 😅

  • @franksalem8580
    @franksalem8580 6 ปีที่แล้ว +4

    Thank you. Thank you. Than you and God bless you. It worked perfectly.

  • @EddieDexterStewart
    @EddieDexterStewart 9 หลายเดือนก่อน

    Worked like a charm. Thank you!

  • @samthepitbull4076
    @samthepitbull4076 5 ปีที่แล้ว

    Awesome. Thanks for the hookup.

  • @deewash-30G
    @deewash-30G 3 ปีที่แล้ว

    Awesome!
    You're the man
    Thx💪🏾
    ✌🏾for the SUPERB INFO

  • @CalTheMusician
    @CalTheMusician 6 ปีที่แล้ว +1

    It worked! Thank you!!!

  • @gmoney4762
    @gmoney4762 4 ปีที่แล้ว

    Thank you. That happened to my 04 impala and this worked

    • @4l.dawavv990
      @4l.dawavv990 4 ปีที่แล้ว

      G Money aye can I ask you sum

  • @chrissyb7541
    @chrissyb7541 ปีที่แล้ว

    Thank you so much , got mine working again

  • @thecardplug9625
    @thecardplug9625 6 ปีที่แล้ว +1

    Thanks! It does work!!

  • @michaelbluford7418
    @michaelbluford7418 7 ปีที่แล้ว

    I have a 2015 Impala that was doing the same thing. First, the Screen lleft of the Speedometer, did the Key and Door thing and started working as it should. Just days ago, for the first time, the center one went Black and got it working again. I said enough is enough and took it to the Dealer and had the Software Upgraded.

  • @norma1288
    @norma1288 3 ปีที่แล้ว

    THANK YOU!!!! It did work!!!!

  • @matthewgu7795
    @matthewgu7795 7 ปีที่แล้ว +1

    Thank you so much!!!

  • @sosaboomin4560
    @sosaboomin4560 5 ปีที่แล้ว +1

    Ok so i cant find anything on my problem.. My DASH lights are completely black with no movement of the speedometer or anything on the dash... so im wondering would this be a costly process or just maybe a blown fuse ?

  • @EnglishCat315
    @EnglishCat315 4 ปีที่แล้ว +1

    Saved my ass! Thanks so much!

  • @isaaceasley5383
    @isaaceasley5383 2 ปีที่แล้ว

    Thank you. This happened to me after getting a new battery from the repair shop. The tech checked the fuses; all good. They advised to bring it back in the morning because their mechanic left for the day. I thought the mechanic stayed until closing time?

  • @derykj123
    @derykj123 3 ปีที่แล้ว

    Thank you it worked!

  • @chasinggreatness42
    @chasinggreatness42 5 ปีที่แล้ว +13

    I had the same thing happened to me but it wasn't due to me jumping the vehicle off. I took it to get a hand car wash and they had the driver side door slightly open and not all the way shut. From what the dealership told me the computer has to reset. They told me a little trick that may help. Turn my car off leaving the key out of the ignition open the driver side door and leave it open for 5 minutes then close it and start it back up. My screen came right on.

    • @BKind-ht6zf
      @BKind-ht6zf 4 ปีที่แล้ว +2

      Just had this happen after shopping at Walmart, and no tools on me to do what video suggested so I did what u said and it worked like a charm. Thanks!!!

    • @chasinggreatness42
      @chasinggreatness42 4 ปีที่แล้ว

      @@BKind-ht6zf Np glad it worked for you

    • @BKind-ht6zf
      @BKind-ht6zf 4 ปีที่แล้ว

      @@chasinggreatness42 me too. It happened once b4, and I freaked. I love this car but buying it used I'm familiar with just how much this stuff can cost to fix (had the rear modules go bad b4 GM offered a fix for them). All this fancy stuff.....so much $$. Lol.

    • @chasinggreatness42
      @chasinggreatness42 4 ปีที่แล้ว

      @@BKind-ht6zf yeah it can get pretty expensive especially if you go to the dealer. Both of my headlights just went out at the same time yesterday and now I have to go to the dealer to have it checked. Luckily I still have my extended warranty.

    • @BKind-ht6zf
      @BKind-ht6zf 4 ปีที่แล้ว +2

      @@chasinggreatness42 you are lucky. I had to change the ballast in one of my HID lights a few months ago. Waaay cheaper to do it yourself. To hell with those dealers. Lol.

  • @claytonn962
    @claytonn962 6 หลายเดือนก่อน

    Worked for me great video

  • @001siddy
    @001siddy ปีที่แล้ว

    🤩
    Wow!! It’s really works
    Thank you boss

  • @starstalker316
    @starstalker316 3 ปีที่แล้ว

    Worked for me , Thanks

  • @DonsStoryinFull
    @DonsStoryinFull 2 ปีที่แล้ว +1

    Thank you!

  • @blancagarcia2951
    @blancagarcia2951 2 ปีที่แล้ว

    Thank u today I was so sad cuz my brother’s car has the black screen too and we don’t know what to do, my husband was in the car with my baby and we think that maybe he push any bottom, I gonna try this hope this works 😣😣🤞🏽❤️

  • @boymom4ever408
    @boymom4ever408 ปีที่แล้ว +1

    Thank you kindly sir!

  • @lilnitenurse324
    @lilnitenurse324 5 หลายเดือนก่อน

    Question: How often did you have to do that, or did you only have to do it once and the screen worked fine ever since?

  • @josephgiangregorio1652
    @josephgiangregorio1652 2 ปีที่แล้ว

    My wife has the same exact vehicle. Has your flashers not worked when you pressed the emergency hazard button. If so, do you know how to fix it?

  • @tedberg1635
    @tedberg1635 7 ปีที่แล้ว +3

    This will correct it self after driving for a while or a couple of restarts

    • @markpulliam8155
      @markpulliam8155  7 ปีที่แล้ว +1

      Ted Berg I drove mine for over 2 weeks with the screen blacked out. I drive 1200 miles a week restarting the car numerous times every day.
      I attend church with a GM service manager. I asked him about this issue. He told me it sounded like the car needed a software update. I unhooked the battery just to see what would happen. Unhooking the battery fixed the problem immediately.

    • @tedberg1635
      @tedberg1635 7 ปีที่แล้ว

      o

    • @tedberg1635
      @tedberg1635 7 ปีที่แล้ว

      With the problem lasting so long, I can see why you chose to disconnect the battery, Good luck in the future

    • @jennyj6931
      @jennyj6931 7 ปีที่แล้ว +1

      im also having problems with mine. i will have to try it out. i was thinking it might of been a wire from the inside.

    • @markpulliam8155
      @markpulliam8155  7 ปีที่แล้ว

      Jeanette Jaimes try it out and let me know if disconnecting the battery helps you out.

  • @tracykimbrough3200
    @tracykimbrough3200 2 ปีที่แล้ว +1

    Thank you!!

  • @tcsierra7148
    @tcsierra7148 4 ปีที่แล้ว

    Worked !!

  • @lesterwaller8720
    @lesterwaller8720 10 หลายเดือนก่อน

    I have a 2015 impala, I literally just tried this and it didn’t work. Any idea what else I could do? My radio and screen went out at the same time, I changed the fuses, however only the radio started working, but the screen is still out. Any advice is helpful. Thanks

  • @frankboykin3940
    @frankboykin3940 3 ปีที่แล้ว

    Was this a one time issue and never happened again? I have a issue everytime is turn it on

  • @fredmendez2050
    @fredmendez2050 3 ปีที่แล้ว

    Thanks sr for information

  • @atvdoeboy
    @atvdoeboy 10 หลายเดือนก่อน +1

    Thanks

  • @richardthompson4040
    @richardthompson4040 7 หลายเดือนก่อน

    It work thank you for shareing

  • @marrutapa7793
    @marrutapa7793 4 ปีที่แล้ว +5

    I disconnected the battery and no working 😢😢😢😢

  • @VeezyOnTheBeat
    @VeezyOnTheBeat 5 ปีที่แล้ว +2

    I’m having issues with my radio. It cuts off and back on . It’s really ignoring . 🙄🤯🤬

  • @deniset943
    @deniset943 4 ปีที่แล้ว

    Can you do a hard reset. . It usually work for me

  • @Acein3055
    @Acein3055 2 ปีที่แล้ว

    I had a stuck CD in my 2014 Impala. Here's how I fixed it. There are two fuse boxes. One under the hood that we will not access and one in back of the pop-out drawer/compartment on the lower left side of the steering wheel that we will access. Remove the key from the ignition. Remove the pop-out drawer by pushing in on the tabs on both sides of the drawer to see the fuse box. Look at the fuse diagram in the owners manual and on the drawer back. Remove the radio fuse. Mine was #4. Put the key in accessory and notice the radio has no power. Remove the key. Put the fuse back in the fuse box. Put the key in accessory and notice the radio has power. Now try the CD eject button and it should eject the CD if the problem is like what I had.

  • @guero7543
    @guero7543 5 ปีที่แล้ว

    Did your radio still work as in you could still use a CD or aux cable or even just the normal stations? Cuz i hit a bump in the road and for the second time the screen went out. Its been out for about a yr now. Got it replaced under warranty the first time cuz they claimed it was defective. Now they want $100.

    • @markpulliam8155
      @markpulliam8155  5 ปีที่แล้ว +1

      Whenever my screen would go black nothing worked.

    • @guero7543
      @guero7543 5 ปีที่แล้ว

      @@markpulliam8155 damn i was hoping this would work on mine for sure. Imma still try this though.

    • @markpulliam8155
      @markpulliam8155  5 ปีที่แล้ว

      Maybe I didn't understand your question. After I disconnected and reconnected the battery everything would work again. I guess that's just sort of a reset.

    • @guero7543
      @guero7543 5 ปีที่แล้ว

      @@markpulliam8155 Your answer made sense. I still have control from my steering wheel and the buttons under the screen still work. I just dont have a working screen. Thats why i said hopefully the it'll work. I had read on a forum apparently doing this discharges the capacitors which is believed to be a reason for the black screen

  • @HoneyBeSoSweet
    @HoneyBeSoSweet 4 ปีที่แล้ว

    hello i have a 2017 impala and i did everything i can possibly do n still my screen is out it comes on but it dnt work my screen is black and orange it was after i gave someone a jump please help or give me some suggestions anybody

  • @asafroth3773
    @asafroth3773 5 ปีที่แล้ว +1

    You are the king

  • @aparicio.jeremy
    @aparicio.jeremy 5 ปีที่แล้ว

    So this worked for me but my screen goes black every time I turn it on. If I disconnect the battery then reconnect it works but if I turn it off after that it goes right back to a black screen. Any suggestions??

    • @katherinepowell1005
      @katherinepowell1005 2 ปีที่แล้ว +1

      Did u ever find out the problem because mines doing the same

    • @aparicio.jeremy
      @aparicio.jeremy 2 ปีที่แล้ว +1

      @@katherinepowell1005 there was some new connector it needed. I took it to the dealership and I believe they fixed for $150 . So annoying

  • @staceyjordanvisuals8835
    @staceyjordanvisuals8835 4 ปีที่แล้ว +5

    Diddnt work for me😣😣😣😣😣😣

  • @ericmcghee4822
    @ericmcghee4822 ปีที่แล้ว

    Didn't work for either. Wat else can I do

  • @terrellhibbler7520
    @terrellhibbler7520 2 ปีที่แล้ว

    Thank u

  • @doncook30
    @doncook30 10 หลายเดือนก่อน

    Has anyone figured out how to do it with a 2020? Screen stays on for about a min and turns off and back on continuously.

  • @lashanoshantonraffaelsmith6547
    @lashanoshantonraffaelsmith6547 2 ปีที่แล้ว

    I try this and it worked but now my screen goes in and out every 5 seconds. So I can’t play music I already check all the fuses also wires but none of that solve my problem

  • @grapeview61
    @grapeview61 3 ปีที่แล้ว

    Thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you did I say thank you

  • @a.co1331
    @a.co1331 ปีที่แล้ว

    I tried but the screen didn’t work so I don’t know what wrong 😢

  • @pamcarey1680
    @pamcarey1680 2 ปีที่แล้ว

    this didnt work for me, screen still blank, but all things work. just blank screen

  • @goodbro4747
    @goodbro4747 ปีที่แล้ว

    I tried this but I unhooked both negative and positive and nothing. Ima try again

  • @lockjaw423
    @lockjaw423 9 หลายเดือนก่อน

    Does anyone no what causes this?

  • @G1Boxer91
    @G1Boxer91 4 ปีที่แล้ว

    Did your backup camera still work even tho the screen was black? I'm having same problem but my backup camera works completely fine but that's it no radio at all just black scree.

    • @markpulliam8155
      @markpulliam8155  4 ปีที่แล้ว

      My Impala didn't have a backup camera.

    • @MrRottweiler72
      @MrRottweiler72 ปีที่แล้ว

      exactly what mine is doing right now

    • @G1Boxer91
      @G1Boxer91 ปีที่แล้ว

      @@MrRottweiler72 pop got into my CD player because I got into a minor accident few weeks prior to the radio messing up. Once the cd player was replaced by the dealer everything was fine.

  • @1SteveMACK
    @1SteveMACK 4 ปีที่แล้ว

    Same thing I had to do...

  • @dashtyATG
    @dashtyATG 3 ปีที่แล้ว

    I've tried didn't work for me I've even took out the number 4 & 5 fuse open door for few min so on still no luck.

    • @jalanrichmond9884
      @jalanrichmond9884 3 ปีที่แล้ว

      Did you find a fix? Having the same problem

    • @dashtyATG
      @dashtyATG 3 ปีที่แล้ว

      @@jalanrichmond9884 not really I've tried many others still couldn't figure it out.

    • @jalanrichmond9884
      @jalanrichmond9884 3 ปีที่แล้ว +1

      Mines was a blown radio fuse

    • @dashtyATG
      @dashtyATG 3 ปีที่แล้ว

      @@jalanrichmond9884 where was that fuse? I've checked all insid once.

    • @jalanrichmond9884
      @jalanrichmond9884 3 ปีที่แล้ว

      It was the #5 fuse inside by the steering wheel

  • @TheRealRickSanchez01
    @TheRealRickSanchez01 5 ปีที่แล้ว +1

    Same thing happened to me, though mine is a 2017... fml

    • @davidhunt2846
      @davidhunt2846 5 ปีที่แล้ว +1

      Pull out fuse F39 (7.5A) in the fuse panel under the steering wheel for a minute. Should work after that. Fuse is labeled "display" in the owners manual.

  • @latifamusa9729
    @latifamusa9729 3 ปีที่แล้ว

    Thank you it worked

  • @Zongshenfurshur
    @Zongshenfurshur 3 หลายเดือนก่อน

    Did t work for mine

  • @omarortiz71
    @omarortiz71 ปีที่แล้ว

    Didn't work for my 2017

  • @daynaparker205
    @daynaparker205 ปีที่แล้ว

    Ok let me try again first attempt didn’t work..

  • @nycrl5228
    @nycrl5228 5 ปีที่แล้ว +1

    clean your car bro

  • @shonnalee4687
    @shonnalee4687 5 หลายเดือนก่อน

    Didnt work for me

  • @slumminbeatz737
    @slumminbeatz737 8 หลายเดือนก่อน

    It didn't work for me lol

  • @tthompsonstyledit
    @tthompsonstyledit 9 หลายเดือนก่อน

    Thanks but no one can see what you’re doing

  • @danielluna6606
    @danielluna6606 3 ปีที่แล้ว

    How the F*#k. Now my car won’t start.

  • @fredmendez2050
    @fredmendez2050 3 ปีที่แล้ว

    Thanks sr for information