2:44 even this awkward example is the best case scenario. In my experience, you really need 5 hands at this stage, and even then it's a battle. I hope that, by now, Good Earth has recognized the folly of getting four separate points aligned and held against gravity, and then having someone else push perpendicularly, hard enough to overcome the friction imposed by the two people keeping the four points from slipping/falling. I can't fathom how this design made it to production when other parts of the fixture are well done, and there are several better options for securing the fixture to the frame.
Ok maybe this works. It worked for me. After your light stops blinking keep your app still searching for the light. The app gives you about a minute so just keep it going. Also if you wanna try.. Put your phone on airplane mode but keep your wifi on. Then during the search take your phone and walk as far away from the device as possible. Then go back. See if that works
Here is a suggestion for an upgrade, which I would need. My existing light box is much closer to the wall on one end of the walk in closet. Your design assumes that the existing electrical box is centered on the ceiling. Consider adding additional electrical holes on either side of the screwed in frame for installations of off-center boxes. This would also include measuring how much space you would need from the wall to slide the light on to the frame. Sure, you can send me a unit after you add the changes. After reading the reviews, it should be Bluetooth and hold dimmable settings without having to go to the app each time. Are those features coming?
My clips on the panel melted and the light fell. It is currently hanging by the wires. It looks like the black clips that hold it together bent/melted. Anyone know where the replacement clips go? I can’t figure this out
Please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CDT.
I have installed it and same issue when i turn off the lght it disconnects from the itnenet and does not reconnect. I am now going to try and install a dimmer to see if that helps
Turning the light on via the wall switch: 1) The interval time of the following actions should be longer than 5 seconds: a) When the light is on, turn the light off - on - off - on via switch b) When the light is off, turn the light on - off - on - off - on via switch 2. If the above action is shorter than 5 seconds, the device could start to flash, but it still can automatically reconnect to the app after 3 mins. So you should never have to repair the device to the App. We have tested this on our side and the light always reconnects to the app even if it went into pairing mode by itself. 3. If you do not turn on and off the light within 5 seconds of each on/off then the light will not go into pairing mode. If you turn the light on and it starts flashing, wait 10 seconds, turn it off and back on again. Let us know if it flashes after this step. If the fixture goes into pairing mode when you turn it on, turn it back off for 6 seconds and turn it back on and it should be fine. It should never unpair itself. While its offline when the switch turns off, sometimes it takes a few minutes for the app to find it again once the switch is turned back on. If the fixture goes offline and does not reconnect it may be because of the network. We recommend creating a dedicated 2.4ghz network to operate the light so if it does go offline it does not try repairing in 5ghz if you have a mesh network. Just make sure you switch your device over to the new network to pair, you can switch it back over once you are paired. This fixture is not compatible with a dimmer so it will not work properly.
Are you in 2.4ghz or 5.0ghz? Internet must be in 2.4ghz to connect to the Good Earth app. If you are unsure if you are in 2.4ghz or how to switch to 2.4ghz, contact your internet service provider. If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz. The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to. You can also try restarting/resetting your mode or router and uninstalling and reinstalling the app. Power cycle the router for 30 seconds. You can also use the auto scan feature to see if the fixture pops up and pair that way. If this is a flat panel, try turning the fixture off for two minutes then back on. Wait 10 seconds then enter pairing mode, then try and pair to the app again. Also try connecting while the panel is hanging from the support chain prior to attaching to the mounting plate. Try connecting near the router, with the strip unrolled and elevated for first pairing. Some other things to try: 1. Ensure that the encryption method and authentication type are set to WPA2-PSK and AES, respectively, for the router’s wireless settings, or both are set to Auto. Ensure that the wireless mode is not set to 11n only. 2. If wireless MAC address filtering is enabled for the router, remove your device from the router’s MAC address filtering list to ensure that it is allowed to connect to the network. You can also disable MAC address filtering. 3. Ensure that the DHCP service is enabled for the router. If not, the IP address will be occupied. *DHCP Service with ISP Dynamic Host Configuration Protocol - Wikipediaen.wikipedia.org › wiki › A DHCP server enables computers to request IP addresses and networking parameters automatically from the Internet service provider (ISP), reducing the need for a network administrator or a user to manually assign IP addresses to all network devices.
Installation was SUPER simple for this light, but actually connecting it to WiFi makes up for that being the worst ease of use ever! It took 10 mins with one person solo to install the light to the ceiling, but 45+ for TWO PEOPLE to figure out how to get it to actually work after that! After that, the setting for the time of day scene setting doesn’t work unless left on-meaning if it’s set to wind down at 9pm it will work IF the light is left on, BUT if the light is off AT 9pm and not turned on until after that, it won’t go on directly to the setting it’s set at to the dimmed light first, you have to go in the app and fix it each time. Likewise, if the light was left on dim mode at night and you shut it off left in that mode, come morning and turn the light back on, it’s STILL left in the dim mode from the night before. It’s annoying! Not only that, if you have young kids that like to play with light switches, DO NOT BUY THIS LIGHT!!! You WILL regret it because you will find yourself having to reset it and reconnect it every single time they play with the switch because if you flick the switch too many times, it will reset it. You’d think they would have come up with a better way to sync this thing because it’s been nothing but a literal head ache since the second AFTER it got installed! Yes, having to work through the flickering lights literally trigger my migraines and which was the reason why I decided to go with this light was to turn down the lights to save my head and sanity when I got a damn migraine! And IDK why this light DID NOT come with a seizure warning because of the flicker, but it definitely should have! Another reason why the flickering lights should not be a part of the syncing process! Add a small beeping or a switch on the side of the light, anything but the flickering lights!! What a pain all the way around! Every time the wifi cuts off, we have to reset it again. I’m finding myself having to wait until my husband gets home to reset it once again because I don’t want to even deal with it any more and having it left on the bright setting until then. And I know I will be greeted with a huff about it because he has just as much of a pain resetting it as I do! The only reason why we bought this particular one was so we could use it with out phones and not have yet another remote to lose around the house or having the kids get a hold of it and mess with the lights all the time. I guess that didn’t matter anyways. Had we known this was going to be this much of a pain, we wouldn’t of bothered with this one! It would be nice if things would just work as they should! Isn’t technology supposed to make your life easier? For this I give 5starts for install and how it looks exactly how it’s pictured on the box, but 1for convenience of use and syncing issues.
Thank you so much for the feedback. Unfortunately the only way to avoid pairing mode and the fixture going offline is by strictly using the app to control the lights and not the wall switch. When the light switch is off power is cut to the fixture so it cannot receive the Wi-Fi signal. Once turned back on it should reconnect, but can periodically o into pairing mode. Turning the light on via the wall switch: 1) The interval time of the following actions should be longer than 5 seconds: a) When the light is on, turn the light off - on - off - on via switch b) When the light is off, turn the light on - off - on - off - on via switch 2. If the above action is shorter than 5 seconds, the device could start to flash, but it still can automatically reconnect to the app after 3 mins. So you should never have to repair the device to the App. We have tested this on our side and the light always reconnects to the app even if it went into pairing mode by itself. 3. If you do not turn on and off the light within 5 seconds of each on/off then the light will not go into pairing mode. If you turn the light on and it starts flashing, wait 10 seconds, turn it off and back on again. Let us know if it flashes after this step. If the fixture goes into pairing mode when you turn it on, turn it back off for 6 seconds and turn it back on and it should be fine. It should never unpair itself. While its offline when the switch turns off, sometimes it takes a few minutes for the app to find it again once the switch is turned back on.
@@layspipe mine still takes forever to load on our WiFi even with the tips given by them. I e come to just deal with the fact that when I turn it on in the morning it’s still dim because it got shut off past the time set for the scheduling the night before. It just seems counterproductive to have a schedule set and still need to change it manually every day anyways.
Thanks for the feedback. This is a smart light so Wi-Fi is required if you want to make any changes with the fixture. You can use the wall switch to turn on and off.
his product works on a 2.4ghz network because 2.4ghz covers a broader area whereas 5.0ghz is faster. A faster network is not needed with products like light fixtures, etc. A broader network is. If you require assistance, please reach out to customer service at 1-800-291-8838. We are available Monday through Friday 8:30 am to 5:00 pm CDT.
If you want a light that will connect to your smart home get something else!! I have a 2.4ghz router and have paired many bulbs in my house. This light is trash and you should return it immediately! All of the comments will not help you. I have wasted hours and spent $300 on a multi band WiFi router just to get this light to work. Return it now!
If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz. You may need to temporarily disable the 5.0ghz or create another network that only runs 2.4ghz. Make sure your phone or tablet is on the 2.4ghz network you are using to connect.
@@GoodEarthLighting have you considered creating a driver and app that works with the current technology? The suggestions of disabling 5.0g and/or creating a separate 2.4g network just to resolve a lighting control issue are far from user friendly. The app gives the simple to use. I enjoyed the part where it analyzes my network, communicates with your servers and does not report anything to the end user. It would have been far better to have an option to use preset colors for those not interested in becoming wireless technology experts. If you have a suggestion for a compatible LED driver for the FP1247--BLK-48LFW-G which does not require WiFi to setup color modes I'd be interested.
Worst product I've ever bought. Broke during install pushing up to lock into place. Hate the designers of this trash! Brought back to Lowes and they said they've gotten a lot like this and are discontinuing... got a refund. Cannot recommend any less.
If you buy this light, you will wish you had not. I’ve had it for several months now and have spent combined hours connecting and reconnecting it. At a certain point, eating the $100 it cost and going and going and getting a different light has got to outweigh the ridiculous amount of time I’ve spent dealing with this one. Garbage product with no customer support.
Thank you for the feedback. We are so sorry to hear you are experiencing an issue with one of your fixtures. Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
Please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement. We are available Monday through Friday 8:30 am to 5:00 pm CST.
Thank you for the feedback. We are so sorry to hear you are experiencing an issue with one of your fixtures. Please reach out to customer service at 1-800-291-8838 for assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT. Or contact us VIA our website. goodearthlighting.com/contact-us
We are so sorry to hear you experienced an issue with your fixture. Are you in 2.4ghz or 5.0ghz? Internet must be in 2.4ghz to connect to the Good Earth app. If you are unsure if you are in 2.4ghz or how to switch to 2.4ghz, contact your internet service provider. If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz. You may need to temporarily disable the 5.0ghz or create another network that only runs 2.4ghz. Make sure your phone or tablet is on the 2.4ghz network you are using to connect. The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to. You can also try restarting/resetting your modem or router. Power cycle the router for 30 seconds. Please reach out to customer service at 1-800-291-8838 should you require assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT.
![กี่หมื่นฟ้า | Your Sky Series EP.1 [2/4]](http://i.ytimg.com/vi/qJbQs_nhjD4/mqdefault.jpg)
2:44 even this awkward example is the best case scenario. In my experience, you really need 5 hands at this stage, and even then it's a battle.
I hope that, by now, Good Earth has recognized the folly of getting four separate points aligned and held against gravity, and then having someone else push perpendicularly, hard enough to overcome the friction imposed by the two people keeping the four points from slipping/falling.
I can't fathom how this design made it to production when other parts of the fixture are well done, and there are several better options for securing the fixture to the frame.
Ok maybe this works. It worked for me. After your light stops blinking keep your app still searching for the light. The app gives you about a minute so just keep it going. Also if you wanna try.. Put your phone on airplane mode but keep your wifi on. Then during the search take your phone and walk as far away from the device as possible. Then go back. See if that works
Here is a suggestion for an upgrade, which I would need. My existing light box is much closer to the wall on one end of the walk in closet. Your design assumes that the existing electrical box is centered on the ceiling. Consider adding additional electrical holes on either side of the screwed in frame for installations of off-center boxes. This would also include measuring how much space you would need from the wall to slide the light on to the frame. Sure, you can send me a unit after you add the changes. After reading the reviews, it should be Bluetooth and hold dimmable settings without having to go to the app each time. Are those features coming?
Thanks for the feedback. We will share this with the appropriate departments.
Is it possible to set this light to a dimmer setting and leave it there without all of this WiFi rigamorol? It's just a friggin' light!
This fixture is not compatible with a dimming circuit. The only way to dim the fixture is VIA the app.
@@GoodEarthLightingsucks, should made it Bluetooth.
Is there any way to use this light if we don’t have 2.4 WiFi? Bought it, installed it, can’t use it now
This fixture will only work on a 2.4ghz network.
Do I need to use the app to turn on and off this fixture? I want to use my wall light switch for day to day use.
You can use the wall switch to turn the fixture on and off, but to use any of the other functions you will need to connect/pair to the app.
so i had to disonnect recoonect 2 time and now it syncs up with wifi when i turne it off
My clips on the panel melted and the light fell. It is currently hanging by the wires. It looks like the black clips that hold it together bent/melted. Anyone know where the replacement clips go? I can’t figure this out
Please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement.
We are available Monday through Friday 8:30 am to 5:00 pm CDT.
I have installed it and same issue when i turn off the lght it disconnects from the itnenet and does not reconnect. I am now going to try and install a dimmer to see if that helps
Turning the light on via the wall switch:
1) The interval time of the following actions should be longer than 5 seconds:
a) When the light is on, turn the light off - on - off - on via switch
b) When the light is off, turn the light on - off - on - off - on via switch
2. If the above action is shorter than 5 seconds, the device could start to flash, but it still can automatically reconnect to the app after 3 mins. So you should never have to repair the device to the App. We have tested this on our side and the light always reconnects to the app even if it went into pairing mode by itself.
3. If you do not turn on and off the light within 5 seconds of each on/off then the light will not go into pairing mode.
If you turn the light on and it starts flashing, wait 10 seconds, turn it off and back on again. Let us know if it flashes after this step.
If the fixture goes into pairing mode when you turn it on, turn it back off for 6 seconds and turn it back on and it should be fine. It should never unpair itself. While its offline when the switch turns off, sometimes it takes a few minutes for the app to find it again once the switch is turned back on.
If the fixture goes offline and does not reconnect it may be because of the network. We recommend creating a dedicated 2.4ghz network to operate the light so if it does go offline it does not try repairing in 5ghz if you have a mesh network. Just make sure you switch your device over to the new network to pair, you can switch it back over once you are paired.
This fixture is not compatible with a dimmer so it will not work properly.
I installed it. It disconnected from the wifi. I tried reconnecting and it didn't reconnect.
Are you in 2.4ghz or 5.0ghz? Internet must be in 2.4ghz to connect to the Good Earth app. If you are unsure if you are in 2.4ghz or how to switch to 2.4ghz, contact your internet service provider.
If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz.
The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to.
You can also try restarting/resetting your mode or router and uninstalling and reinstalling the app. Power cycle the router for 30 seconds.
You can also use the auto scan feature to see if the fixture pops up and pair that way.
If this is a flat panel, try turning the fixture off for two minutes then back on. Wait 10 seconds then enter pairing mode, then try and pair to the app again.
Also try connecting while the panel is hanging from the support chain prior to attaching to the mounting plate.
Try connecting near the router, with the strip unrolled and elevated for first pairing.
Some other things to try: 1. Ensure that the encryption method and authentication type are set to WPA2-PSK and AES, respectively, for the router’s wireless settings, or both are set to Auto. Ensure that the wireless mode is not set to 11n only. 2. If wireless MAC address filtering is enabled for the router, remove your device from the router’s MAC address filtering list to ensure that it is allowed to connect to the network. You can also disable MAC address filtering. 3. Ensure that the DHCP service is enabled for the router. If not, the IP address will be occupied. *DHCP Service with ISP Dynamic Host Configuration Protocol - Wikipediaen.wikipedia.org › wiki › A DHCP server enables computers to request IP addresses and networking parameters automatically from the Internet service provider (ISP), reducing the need for a network administrator or a user to manually assign IP addresses to all network devices.
@@GoodEarthLighting Hi, my Good Earth Lighting panel stopped working a few weeks ago, any thoughts? Thank you.
Is it hard to install? Im afraid I will mess up my house
Bruh the slides are trash
Installation was SUPER simple for this light, but actually connecting it to WiFi makes up for that being the worst ease of use ever! It took 10 mins with one person solo to install the light to the ceiling, but 45+ for TWO PEOPLE to figure out how to get it to actually work after that! After that, the setting for the time of day scene setting doesn’t work unless left on-meaning if it’s set to wind down at 9pm it will work IF the light is left on, BUT if the light is off AT 9pm and not turned on until after that, it won’t go on directly to the setting it’s set at to the dimmed light first, you have to go in the app and fix it each time. Likewise, if the light was left on dim mode at night and you shut it off left in that mode, come morning and turn the light back on, it’s STILL left in the dim mode from the night before. It’s annoying! Not only that, if you have young kids that like to play with light switches, DO NOT BUY THIS LIGHT!!! You WILL regret it because you will find yourself having to reset it and reconnect it every single time they play with the switch because if you flick the switch too many times, it will reset it. You’d think they would have come up with a better way to sync this thing because it’s been nothing but a literal head ache since the second AFTER it got installed! Yes, having to work through the flickering lights literally trigger my migraines and which was the reason why I decided to go with this light was to turn down the lights to save my head and sanity when I got a damn migraine! And IDK why this light DID NOT come with a seizure warning because of the flicker, but it definitely should have! Another reason why the flickering lights should not be a part of the syncing process! Add a small beeping or a switch on the side of the light, anything but the flickering lights!! What a pain all the way around! Every time the wifi cuts off, we have to reset it again. I’m finding myself having to wait until my husband gets home to reset it once again because I don’t want to even deal with it any more and having it left on the bright setting until then. And I know I will be greeted with a huff about it because he has just as much of a pain resetting it as I do! The only reason why we bought this particular one was so we could use it with out phones and not have yet another remote to lose around the house or having the kids get a hold of it and mess with the lights all the time. I guess that didn’t matter anyways. Had we known this was going to be this much of a pain, we wouldn’t of bothered with this one!
It would be nice if things would just work as they should! Isn’t technology supposed to make your life easier? For this I give 5starts for install and how it looks exactly how it’s pictured on the box, but 1for convenience of use and syncing issues.
Thank you so much for the feedback. Unfortunately the only way to avoid pairing mode and the fixture going offline is by strictly using the app to control the lights and not the wall switch. When the light switch is off power is cut to the fixture so it cannot receive the Wi-Fi signal. Once turned back on it should reconnect, but can periodically o into pairing mode.
Turning the light on via the wall switch:
1) The interval time of the following actions should be longer than 5 seconds:
a) When the light is on, turn the light off - on - off - on via switch
b) When the light is off, turn the light on - off - on - off - on via switch
2. If the above action is shorter than 5 seconds, the device could start to flash, but it still can automatically reconnect to the app after 3 mins. So you should never have to repair the device to the App. We have tested this on our side and the light always reconnects to the app even if it went into pairing mode by itself.
3. If you do not turn on and off the light within 5 seconds of each on/off then the light will not go into pairing mode.
If you turn the light on and it starts flashing, wait 10 seconds, turn it off and back on again. Let us know if it flashes after this step.
If the fixture goes into pairing mode when you turn it on, turn it back off for 6 seconds and turn it back on and it should be fine. It should never unpair itself. While its offline when the switch turns off, sometimes it takes a few minutes for the app to find it again once the switch is turned back on.
Agreed. This process is ridiculous and still doesn’t work. Won’t be buying any more of these.
@@layspipe mine still takes forever to load on our WiFi even with the tips given by them. I e come to just deal with the fact that when I turn it on in the morning it’s still dim because it got shut off past the time set for the scheduling the night before. It just seems counterproductive to have a schedule set and still need to change it manually every day anyways.
It’s bad product, wifi for a light?
An app, email, average wifi required. very invasive for a ceiling wall at the house.
Thanks for the feedback. This is a smart light so Wi-Fi is required if you want to make any changes with the fixture. You can use the wall switch to turn on and off.
his product works on a 2.4ghz network because 2.4ghz covers a broader area whereas 5.0ghz is faster. A faster network is not needed with products like light fixtures, etc. A broader network is. If you require assistance, please reach out to customer service at 1-800-291-8838. We are available Monday through Friday 8:30 am to 5:00 pm CDT.
@@GoodEarthLighting is very invasive, why would you have to submit all your information for a house light?. make it blue tooth.
Shame it's only 80 CRI
If you want a light that will connect to your smart home get something else!! I have a 2.4ghz router and have paired many bulbs in my house. This light is trash and you should return it immediately! All of the comments will not help you. I have wasted hours and spent $300 on a multi band WiFi router just to get this light to work. Return it now!
If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz.
You may need to temporarily disable the 5.0ghz or create another network that only runs 2.4ghz.
Make sure your phone or tablet is on the 2.4ghz network you are using to connect.
@@GoodEarthLighting have you considered creating a driver and app that works with the current technology? The suggestions of disabling 5.0g and/or creating a separate 2.4g network just to resolve a lighting control issue are far from user friendly. The app gives the simple to use. I enjoyed the part where it analyzes my network, communicates with your servers and does not report anything to the end user. It would have been far better to have an option to use preset colors for those not interested in becoming wireless technology experts. If you have a suggestion for a compatible LED driver for the FP1247--BLK-48LFW-G which does not require WiFi to setup color modes I'd be interested.
Fell off the ceiling
Make sure the fixture is properly attached to the bracket and that the locking fastener is used.
th-cam.com/video/Fook5RQXQp8/w-d-xo.html
Worst product I've ever bought. Broke during install pushing up to lock into place. Hate the designers of this trash! Brought back to Lowes and they said they've gotten a lot like this and are discontinuing... got a refund. Cannot recommend any less.
Junk app to connect light with smartphone....can not adjust crap.
Is the app not working or allowing you to operate your fixture? We several videos in regards to utilizing the app.
If you buy this light, you will wish you had not. I’ve had it for several months now and have spent combined hours connecting and reconnecting it. At a certain point, eating the $100 it cost and going and going and getting a different light has got to outweigh the ridiculous amount of time I’ve spent dealing with this one. Garbage product with no customer support.
Thank you for the feedback. We are so sorry to hear you are experiencing an issue with one of your fixtures.
Please reach out to customer service at 1-800-291-8838 for assistance.
We are available Monday through Friday 8:30 am to 5:00 pm CDT.
Or contact us VIA our website.
goodearthlighting.com/contact-us
This light is junk!!! It worked for one week and quit working!! I’ve tried trouble shooting and nothing!!!
Please reach out to customer service at 1-800-291-8838 for technical support and/or warranty replacement.
We are available Monday through Friday 8:30 am to 5:00 pm CST.
I made a mistake spending 100$ and these cheap impossibly impractical lights
Thank you for the feedback. We are so sorry to hear you are experiencing an issue with one of your fixtures.
Please reach out to customer service at 1-800-291-8838 for assistance.
We are available Monday through Friday 8:30 am to 5:00 pm CDT.
Or contact us VIA our website.
goodearthlighting.com/contact-us
Flicker is terrible
th-cam.com/video/Fook5RQXQp8/w-d-xo.html
Will not pair, these lights are bright, but bulshit false advertising!!!
We are so sorry to hear you experienced an issue with your fixture. Are you in 2.4ghz or 5.0ghz? Internet must be in 2.4ghz to connect to the Good Earth app. If you are unsure if you are in 2.4ghz or how to switch to 2.4ghz, contact your internet service provider.
If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz.
You may need to temporarily disable the 5.0ghz or create another network that only runs 2.4ghz.
Make sure your phone or tablet is on the 2.4ghz network you are using to connect.
The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to.
You can also try restarting/resetting your modem or router. Power cycle the router for 30 seconds. Please reach out to customer service at 1-800-291-8838 should you require assistance. We are available Monday through Friday 8:30 am to 5:00 pm CDT.
@@GoodEarthLighting why tf do you need wifi for a light?!?!