'I've had it with LG': Homeowner frustrated after smart washer floods home
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- เผยแพร่เมื่อ 25 ส.ค. 2024
- The company appears to be making an earnest effort to make this owner content, but given their experience, LG may have to go the extra mile to win back their confidence.
Your washer should be in a pan that is plumbed to the drain. Very few people do it, but that is the correct setup. Same as a water heater inside the house.
110% right. We have done this and sleep better at night. Water leaks are a nightmare. We are in a condo and just went through this with an old pipe leaking downstairs neighbor- 12k in damage and months to deal with.
I never had any issues with LG
I have the same machine for 1 year plus now and in my home I have 4 kids using the washer and dryer every day but no problem with my machine
EMMANUEL ONECAR GARAGE I saw your review. Pretty nice machines although it’s sad they discontinued the pair.
i have a lg smart front load from 2009
stil no problem, boi
Just wait it will happen 😂😂
I was considering an LG top load washer, but after this, I have changed my mind. Far too many companies give poor customer service anymore, when problems arise.
It sounds more like a customer issue not an LG issue. LG was trying to get a repair man out to check the machine but the customer only wanted replacement.
LG's repair consists of getting one out in 60 plus days. Your time is coming to deal with LG service repair and see how long it takes idiot.
Good grief, this is just one incident. It could have happened with ANY washing machine brand or model. The important things is to install a washer in the right place, with the right precautions, so that when something like this happens, it won't do all this damage.
Oh ok, lets put it outside in the grass so no potential damage can occur from shoddy workmanship.
@@jasonalexander6417 Ha, ha. :) I recently bought a Speed Queen washer. I sure hope it doesn't leak!
@@peterpulpitpounder It's a Speed Queen, no worries!
@@jasonalexander6417 Good thing me gotta a creek just a stones throw away, as I can wash me duds there fer free. :)
The reason for not "Replacing the machine" for a new one is understandable. If they replace it with another one the new can have a problem with that one....back to square one.
That's wise to replace the part on the broken one and move on. People dont understand these machine have replacement parts even for a few weeks old machine... it's the same for car/trucks.
I’ve owned LG for over 9 years and had ONE issue
Ive had an lg washer for 8 months and on my second flooding.
@@pashapash85 what model do you own? I've had 2 lg washers. The WM2487HWM and WT7300CW which i own now
@@denster1964 300cw
@@pashapash85 well, I don't know how to react cuz we just built a new house and I don't want my 2 month-old washer to flood my new house
@@denster1964 ill keep u posted when warranty comes to fix
We just bought a new LG washer and dryer. Seem really good after a couple of loads through each. Def not my mom’s washer and dryer😂😂😂. In the store they said that it’s usually the first 4-6 weeks for a dud to show itself. Ours are the WiFi one’s so everything they are doing is tracked on the app. REGISTER IT BEFORE YOU EVEN HOOK UP THE WATER LINES.
This is why I am not getting rid of my 2006 Roper washing machine (no frills version of a Whirlpool direct drive washer). All of these high efficiency top loaders have no tub suspension or brake and rely on automatic balancing to cut down on the cost of manufacturing the machine. My washer has an electromechanical timer, and no electronic circuitboards, which are often the first thing to go bad on these modern washers and dryers.
LG front loading washers have faulty inlet fill valves that leak after the seal fails, then stay open whether the machine is powered on or not. After barely 2 years of service, mine failed. I've had machines prior to this that ran 10 years until problems start. Electronic junk and water dont mix.
Glad to hear it’s going to be fixed, but the lag time before a tech comes out is not good.
Have a LG Top Load efficiency washer. Yesterday we were alerted by Son while out shopping that the machine was overfilling water all over the floor and could not be shut off as the panel was blacked out. Machine would not respond to On/Off button and would not shut off water even when unplugged. We raced home to find Laundry Room, Kitchen and dining room flooded. Only way to shut water off was via the on/off water valve machine was connected to. We are disappointed that the machine went defective causing thousands in damage to floor and cabinets. I guess this is the last LG product for us. Still sickened by all the damage we are now faced with because of this machine.
then all you had to to was turn water off ? how did it flood?
My piece of crap LG 50 impeller machine just like the one above flooded twice in my basement.
It receives very light use. Piece of junk. Need to put a large rubber tray underneath it just in case for the future. Should be a class action against LG
Here in Panama at least... we can select between Smart Inverter with auto-sensing but at least they fill with enough water to roll over the clothes (non HE washers) and Inverter Direct Drive (Some of them are HE and others aren't) but thinking it well... HE doesnt clean at all and they're garbage.
I was going to buy LG Washer and Dryer but after this; I going back to Maytag! LOL!😀😀
Maytag is owned by Whirlpool.
No Harry- go with Speed Queen TC5 next time...for sure. Maytag uses a plastic outer tub and plastic gears in their "commercial" $1k washer. I researched this a lot this month as we are upgrading. Speed Queen is a great washer. It also weighs much more than even the Maytag. It uses a steel outer basket coated with porcelain- truly commercial quality. Built like a tank says many happy owners. TR7 is quieter than TC5 but it does not clean as well so it dependson your needs. The TC5 pumps the water out hard- you can get some suds but there are some fairly simple fixes for that. It also matters if you have hard or soft water, diameter of your drain pipe (2" is better than 1.5") and how much soap you use. They also say to use white vinegar instead of fabric softener. A TC5 will last a very long time with very few issues. Way better than anything Maytag (Whirlpool) and that is a fact.
Maytag is just a brand now. It does not manufacture it's own products anymore.
What a lemon!
YOUR BETTER OFF WITH AN OLD SCHOOL WASHER THATS ALL I EVER HAD AND THEY LAST FOR YEARS AS THE NEW ONES ARE JUNK YA THEY LOOK NICE NEW BUT YOU WANT RELIABIITY.
Wow I have the same washer and it is trash only lasted 1.5 years I’ve replaced main power control board, drain pump and still OE error remains. Stay away from this product learn from others mistakes.
SAME! I'm in tears right now trying to make sense of this LG washing machine mess. I wish I had never purchased this machine. The customer service is horrible as well.
Mine is less than two years old and will not power up. I unplug and wait for some time , maybe the next day and then it powers up maybe. Other people having the same problems. LG need to fid this problem.
@Glenn Rose...If you still have the machine, I may know of a simple solution.
Dam i just bought the new LG 3D. But i never wash when im not home
Sorry this happened. That said, this guy is dramatic. You don't need to remove the entire walls of sheetrock for 1" of water at the baseboard- if that. I just went through this and remediation far worse than this and they only removed about a foot at the bottom. Also, part of this is the owners fault. Appliances leak, they have issues. You MUST install a drain pan at the bottom that has a drain. This is basic knowledge and hopefully a lesson learned for this guy. Again, it's not fun but stuff happens. You need to be better prepared.
I had the same issue, house flooded. The lg washer was a front loader. The issue was the same described which was a pressure sensor. I will never purchase an lg again.
well
mine is from 2010
no problem since then
I am having same issue LG is shit even in 2024
this happened to me tonight smh
GO DUCKS!
Take better care of your appliances next time
How do you take care of faulty parts? There is no way to maintain a fill valve that fails because of a bad design.
These machines are the worse
LG is really good at making appliances with defective parts and then there is no repair service in most areas except possibly in some major metro city areas. Then they cannot get a repair tech to your home in any timely manner because their repair setup for techs is one tech covers say a 2 or 3 State area. Nice service setup "A"! Then there is the issue of no parts from them in stock. By the time it's said and done you might get your 4 to 6 month old appliance repaired say in 6 months. Let's all keep buying LG imported products because you are all brain conditioned by them that this is the top notch items to buy their over priced items only to break and malfunction in a short period of time. Because my friends on FB said so, they are the truth tellers you believe, that you take as the word of GOD and therefore must be correct. So many idiots that cannot do research or think for themselves other than follow the conditioned masses and their statements or talk.
Lg makes fantastic products. Just only select models. Better than the American made plastic whirlpool junk
That’s what you get when you buy LG rubbish
I have multilabel items in my home by LG. No issues with any of them.
Shut the f**k up, Noone wants to hear your flithy misleading comments Davey Jones!
I have other LG appliances and they are the most reliable ones I’ve ever had.