2:48 See receiving feedback as a skill 4:18 Think about a piece of advice you've rejected 5:15 Boundaries and wrong-spotting 6:30 Three trigger reactions - (1) Truth triggers / blindspots 7:15 (2) Relationship triggers (who gave it) 7:35 (3) Identity triggers (who are we) - bronze or silver? 9:35 Hard times for high achievers 11:45 How set point affects how we receive feedback 12:35 Don't give people feedback on how they should receive feedback 16:05 A tool to lower the stakes when receiving feedback 16:40 The best question: What's one thing...
YES I love how you said, "Do you have any feedback for me?" is a terrible question...it's so open ended. I used to get so triggered by very open ended questions like "How was China?" about my many years there. So now I throw it back at the asker and say, "What have you heard about it?" so I'm not doing all the work and have some context for their interests.
She's right. I asked my son what is the one thing I could do to be a better mom, he had an instant answer...followed up by a second one. We have a plan. I'm looking forward to being the best mom I can be.
Very candid and clear ideas are expressed in this talk. Can't help noticing how smart and beautiful and humorous she was. I'm definitely now more aware of the triggers that make receiving feedback so difficult. It would be helpful to get the tool she talked about - she didn't share it
+Wole Abu ~ The tool that she offered was the asking family, friends, colleagues "What's ONE THING I can do to make my (parenting/relationship with you/staff meeting/etc.) better?" and then listening to the answer and seeing how the feedback may enrich our lives and help us learn/grow.
Wonderful talk and strategies to help us better understand our reactions to feedback and how to manage them, as well as how to increase the feedback in our lives to better learn and grow. Thank you!
Wow I have learn something about Googling. From now on I google positivity more. I wish to speak like this someday once my bachelors is done. meantime I am learning from best like Sheila and Shanita.
GREAT TALK! Since being introduced to this idea it has grown... I now use these techniques every day!! Delivered in a clear very professional and personal way!! Worth watching and sharing!
We do not teach people in our society how to give and receive feedback. This is one of the cornerstones of human relationships yet we give people no skills in how to do this.
Feedback is informative and helps the person understand the impact of their behaviour. (It explains why they might wish to behave a different way the next time, and how to do that.) - I felt quite invisible the other day when you told me you were busy without even looking at me once... An insult merely points a finger at the negative behaviour and names it. "You're so self-absorbed". Not very helpful... If someone's negative feedback is critical/insulting and unhelpful, it's possible to ask it to return as such: "Can you help me understand - what specifically about my behaviour is making you feel that way, and why?" then it's possible for the criticism to become informative feedback which comes with understanding. Feedback comes with information to aid understanding. Insults merely point out the negative.
my personal I proud your presentation and introduced. what you talk about its very help full to me. so you have writing some book relevant what you talk about now. I want to get your book.
Hello my name is Derek and I feel like and experience these (algorithms?) Is doing very well and it just gave me the results but other results are definitely strings attached (& it wants me to type this) I see something that is beyond and I I think you should understand that you are perfect and busy (higher work satisfaction)
"Sheila is schooled in negotiation daily by her three children" Maybe your children should be giving the presentation. This is being shown as part of a university curriculum
It is fascinating the way Sheila shows the interplay between personality and feedback receptibility. The aspects of, how you see me and how I see myself, in relating with feedback are mind openers. An additional highlight for me is the guiding question to seek feedback: "What is one thing I am doing or failing to do -where I'm getting in my own way."
this is the equivalent of asking a blind person which way to go in a car(if you protest, just say you really want to know)...they say right, so you drive right...and you go right of a cliff.
2:48 See receiving feedback as a skill
4:18 Think about a piece of advice you've rejected
5:15 Boundaries and wrong-spotting
6:30 Three trigger reactions - (1) Truth triggers / blindspots
7:15 (2) Relationship triggers (who gave it)
7:35 (3) Identity triggers (who are we) - bronze or silver?
9:35 Hard times for high achievers
11:45 How set point affects how we receive feedback
12:35 Don't give people feedback on how they should receive feedback
16:05 A tool to lower the stakes when receiving feedback
16:40 The best question: What's one thing...
YES I love how you said, "Do you have any feedback for me?" is a terrible question...it's so open ended. I used to get so triggered by very open ended questions like "How was China?" about my many years there. So now I throw it back at the asker and say, "What have you heard about it?" so I'm not doing all the work and have some context for their interests.
She's right. I asked my son what is the one thing I could do to be a better mom, he had an instant answer...followed up by a second one. We have a plan. I'm looking forward to being the best mom I can be.
your comment made my day, you sound like an awesome mom!
Ohoo 👍
Very candid and clear ideas are expressed in this talk. Can't help noticing how smart and beautiful and humorous she was. I'm definitely now more aware of the triggers that make receiving feedback so difficult. It would be helpful to get the tool she talked about - she didn't share it
+Wole Abu ~ The tool that she offered was the asking family, friends, colleagues "What's ONE THING I can do to make my (parenting/relationship with you/staff meeting/etc.) better?" and then listening to the answer and seeing how the feedback may enrich our lives and help us learn/grow.
+
@@HealingResonanceLlcKristiBorst Right, to find one thing you can do or you can't do.
An informative talk on Feedback, good show Sheila!
This is a paradigm shift for me. Thank you Sheila.
Wonderful talk and strategies to help us better understand our reactions to feedback and how to manage them, as well as how to increase the feedback in our lives to better learn and grow. Thank you!
Renews or gives one a new perspective to feedback. Thank you for sharing
Wow I have learn something about Googling. From now on I google positivity more. I wish to speak like this someday once my bachelors is done. meantime I am learning from best like Sheila and Shanita.
Very informative! I will definitely share this with everyone know.
Excellent! Needs to be watched.
Beautifully spoken!
GREAT TALK! Since being introduced to this idea it has grown... I now use these techniques every day!! Delivered in a clear very professional and personal way!! Worth watching and sharing!
Wow! Beauty and the brains. She has the whole package.
Amazing, Absolutely loved it, Thank you
Very good talk for all aspects of life!
Coursera brought me here. I'm taking a human skills course within The American Dream Academy (TADA).
Love her hair !
We do not teach people in our society how to give and receive feedback. This is one of the cornerstones of human relationships yet we give people no skills in how to do this.
Wow rashida very informative would look forward to some more Ted talks from you
How to distinguish between feedback and an insult. And, if it's an insult or criticism, how to respond to that wisely?
Feedback is informative and helps the person understand the impact of their behaviour. (It explains why they might wish to behave a different way the next time, and how to do that.) - I felt quite invisible the other day when you told me you were busy without even looking at me once...
An insult merely points a finger at the negative behaviour and names it. "You're so self-absorbed". Not very helpful...
If someone's negative feedback is critical/insulting and unhelpful, it's possible to ask it to return as such: "Can you help me understand - what specifically about my behaviour is making you feel that way, and why?" then it's possible for the criticism to become informative feedback which comes with understanding.
Feedback comes with information to aid understanding.
Insults merely point out the negative.
Reminder: People who have experienced abuse have trouble with this whole subject. Just saying... don't forget them.
Real inspiration!🙏
Revisit your research regarding people who have had spinal chord injuries.
my personal I proud your presentation and introduced. what you talk about its very help full to me. so you have writing some book relevant what you talk about now. I want to get your book.
Amazing, very nice talk. Inspiring!
This was soooo awesome and she was funny too! Good for bill 😂
Such a great talk!
Very helpful!
Very insightful. Thank you.
Great video
Hello my name is Derek and I feel like and experience these (algorithms?) Is doing very well and it just gave me the results but other results are definitely strings attached (& it wants me to type this) I see something that is beyond and I I think you should understand that you are perfect and busy (higher work satisfaction)
Great Talk! Terrible Sound Quality. I wish there was a better quality version of this talk so I could share with clients more comfortably.
Dylan exactly
👍👍👍
Shyndyk, raqmet!
super kia seltos
well done:)
"Sheila is schooled in negotiation daily by her three children"
Maybe your children should be giving the presentation.
This is being shown as part of a university curriculum
Her voice is like Mickey Mouse
Love this !
It is fascinating the way Sheila shows the interplay between personality and feedback receptibility. The aspects of, how you see me and how I see myself, in relating with feedback are mind openers. An additional highlight for me is the guiding question to seek feedback: "What is one thing I am doing or failing to do -where I'm getting in my own way."
16:40 What`s one thing you see me doing - or failing to do - that is getting in my way ?
Rich and insightful.
It is best path to find and better understand our reactions to feedback and how to manage them.
Thanks Dr. Izzie Stevens!
Brilliant, i loved it
Well delivered. Thank you for the lessons. I am better today because I am hoping to better my ways tomorrow.😃
Great talk!!!! I loved it !
whos here from Reed college?
lmao Hi
Great Ted talk.
+
Just seen Sheila at the GLS 2018 - totally out of the ball park!
Ha! She looks just like me! How weird is that :)
this is the equivalent of asking a blind person which way to go in a car(if you protest, just say you really want to know)...they say right, so you drive right...and you go right of a cliff.
Very helpful. I am hypercritical because I am soooo undersensitive to feedback.