How to actively listen to others | Scott Pierce | TEDxBirmingham

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  • เผยแพร่เมื่อ 29 ก.ย. 2019
  • In this inspiring talk, Scott Pierce shows us that “Yes, and” is not just the first rule of improv, but it also touches on deeper lessons that we can apply to our everyday lives. Scott Pierce is a born technologist, writing his first production code for his parents’ software company at 10 years old. Pierce worked as a software developer for a variety of companies before taking a technology leadership position at of one of the South’s largest ad agencies.
    In his spare time, Pierce can be found working a stage as a trained improvisational actor. He likes to read, cook, and play with his cats, but he never combines cooking with his cats. He has climbed Mount Kilimanjaro, and by his own assessment, he is a mediocre musician at saxophone, guitar, and piano. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx

ความคิดเห็น • 146

  • @theritual23
    @theritual23 2 ปีที่แล้ว +176

    I'm A chronic interruptor. I never realized it until I started hearing the other person on the other end of the phone exasperate as I'd not only interrupt but then go on and on. Then I started wondering why my friends stopped calling and it hit me they don't want to talk to me cause I never let them talk. I listened to this video and even books like it cause I want to change. A few things I noticed is I usually think I'm right and am looking for validation, I usually call them with an already made up mind about what I'm sharing with them, but I'm starting to understand and that everything doesn't have go be said. I don't have to fix everything and as the video said I have to give honor to others opinion and their reality and I don't have to fix them. I must sound so egotistical and opinionated and full of myself to others and that's not the case at all. I've always struggled with feeling accepted and feeling unheard as a child but at the end of the day no excuses. I want to talk to people and friends and the great thing is I've just started this journey and when I interrupt someone I notice it quickly and shut up until their finish. So I'm getting better, I'm gonna learn to listen as much as I loved to talk.

    • @mikeydizme1
      @mikeydizme1 ปีที่แล้ว +5

      Powerful. Thank you and all the best. My hand is raised too.

    • @raijinsensei
      @raijinsensei ปีที่แล้ว

      Thats how i am now i want to improve but i also struggle with finding the energy to put forth the effort to improve myself. I hate to say it but i really think im just a terrible person because i keep having this thought of “why should i improve or change for others if i barely even care enough to do it for myself?” Idk maybe im broken or theres too much wrong with me

    • @MyBlissfulJourney
      @MyBlissfulJourney ปีที่แล้ว +5

      That is such an amazing self reflection. I too am a chronic interrupter.

    • @susancollyer6186
      @susancollyer6186 ปีที่แล้ว

      I've done that & realized it was the way I grew up and I just was an excellent student! 🥰😇🙏

    • @picklepirate
      @picklepirate 10 หลายเดือนก่อน

      I’m at this video because I’m going through the same thing ❤

  • @lol-vo2yc
    @lol-vo2yc 3 ปีที่แล้ว +170

    As a horrible listener, this makes me VERY angry, so so very angry, but he’s right; without listening to the other person, giving yourself the time to pause to accept their reality, there’ll never be a bond. Just shouting independent POVs without debate or dialogue. I feel so called out, but I know I need this.

    • @willclark1219
      @willclark1219 2 ปีที่แล้ว +3

      I’m 8n the same boat with you, I’m about to loose a wonderful relationship because I’m so bad at listening.

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว +9

      Hey, it's OK! Give yourself some grace; it took me years of active practice to even get the little skill I've gleaned. Be intentional in your listening; that's a good start.

    • @sausagegabbagoochi1959
      @sausagegabbagoochi1959 ปีที่แล้ว +1

      I got the same problem where are you from must be up north thing…..Wait give me five seconds to except your reality

    • @leeannakligis4393
      @leeannakligis4393 ปีที่แล้ว

      I feel you! I turned 33 yesterday and my goal is to slow down and listen 💙

    • @sausagegabbagoochi1959
      @sausagegabbagoochi1959 ปีที่แล้ว +2

      @@leeannakligis4393 I turn 33 tomorrow 1989 must not be a coincidence guess that’s means we should grab a coffee ☕️ or talk about food or whatever you feel is efficient. But yea all jokes aside I really turn 33 tomorrow. Jesus age. Too funny.

  • @georgeb8637
    @georgeb8637 2 ปีที่แล้ว +80

    3:52 - make your scene partner look good, avoid asking questions, be present, use details
    6:39 - conflict results in lack of understanding
    6:49 - we are just shouting - if we are presenting our own points of view
    6:57 - when I can accept another persons reality - then I can communicate, then I can learn
    7:22 - pause and breath when confronted with a point of view that I do not agree with (I reflexively want to deny)
    7:38 - if it’s scary - then I can form a bond with that person
    9:02 - I simply be present, what is their body language telling me
    13:15 - it fulfilling to fully listen and actively listen to someone’s struggle
    13:20 - it’s supportive, it’s healing

    • @gracezhou7906
      @gracezhou7906 2 ปีที่แล้ว +1

      So nice and amazing summarize! Inspiring!

    • @georgeb8637
      @georgeb8637 2 ปีที่แล้ว +4

      @@gracezhou7906 Thank you Grace - you just reminded me to review this video. Have an amazing day

    • @haleyhelphinstine
      @haleyhelphinstine 6 หลายเดือนก่อน

      Thank you for this!! It is so helpful

  • @papaslider6079
    @papaslider6079 2 ปีที่แล้ว +19

    I feel like I have been ruining my relationships with others, throwing away everything they tell me, because often, what people say to me goes in one ear and out the other. I keep amounting this to stress, because I’ve been suffering from anxiety and depression since late high school. But I think I understand now that it through my constant obsessing with what I’m going to say and how I’m going to make myself appear likeable that I’m not being myself. As a result my self-confidence and self-respect have plummeted, and my anxiety is worse than ever. I know myself to be a good person, and that is reflected in what my loved ones and friends say about me. But I’ve noticed a disconnect between what those loved ones say about me and how I act when I’m not around them. And I’m starting to think that my constant anxiety over making myself appear like that person is preventing me from being that person. I never thought about clearing my mind and tearing down those biases so that I can listen, accept what people are saying, and respond with whatever is natural. For the first time in a while, I feel like I understand how to be an active listener. Just stop trying to listen, and listen. Break it down to its core components. Yes (accept) and (respond).

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว +4

      I'm so glad you were able to pull something of value from my talk. Give yourself some grace as you do this work!

    • @jerryweajs
      @jerryweajs 2 ปีที่แล้ว +3

      Wow. This is so apt. You just narrated "ME" and gave me a solution.
      Thank You

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว +1

      @@jerryweajs glad you found value! Pass it on :)

  • @jasongarcia9452
    @jasongarcia9452 2 ปีที่แล้ว +45

    This is what I'm struggling with now in a relationship and it hit me square in the face. The pausing part is amazing and a true. I will listen to this to bond with my partner.

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว +4

      Jason, there's also an interesting therapeutic exercise called an Imago Dialog that can help give you some structure to those kinds of conversations. You might check it out. Full disclaimer: I'm not a therapist, I've just done a lot of therapy :D

    • @jasongarcia9452
      @jasongarcia9452 2 ปีที่แล้ว

      @@scottpierce1279 Thank you I will check this out...

    • @HB-lc2lu
      @HB-lc2lu 2 ปีที่แล้ว +1

      I’m struggling too with listening

  • @MuxiangP
    @MuxiangP 5 หลายเดือนก่อน +2

    I thought improv was to help us become funny too, but after attending some improv classes, I realized that listening, improvising, collaborating, and supporting the scene partner is the key meaning of improv. Great talk!

  • @larissavia6969
    @larissavia6969 3 ปีที่แล้ว +57

    THIS SPEECH IS SO VALUABLE! I've done improv before and not only was it amazing and hilarious, but it transformed my life - just what he was saying. This was after a 6 week course. It flipped a switch in my brain to present, listen, build not destroy the space...I miss improv!

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว +3

      I'm biased, but I think *EVERYONE* should take an intro to improv course - for this exact reason!

  • @eab174
    @eab174 3 ปีที่แล้ว +18

    What an important teaching. I'm beginning to learn how to let people make mistakes and fail, and to give them the space and encouragement to grow from it, and to find joy in that process. The Miles Davis story is a beautiful example.

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว

      I absolutely love that story. Miles was such a strong, fiery presence. I couldn't imagine what it would have been like for Herbie in that moment!

  • @derekhauffe7197
    @derekhauffe7197 4 ปีที่แล้ว +5

    Excellent, Pierce!

  • @rolveger
    @rolveger 4 ปีที่แล้ว +16

    Great speech. Great to think about the meaning of emptyness.

  • @alibeaumont-filder3185
    @alibeaumont-filder3185 3 ปีที่แล้ว +9

    Thank you for opening my mind , and making me truly realise what I need to do in the future.

    • @DragonflyTodd
      @DragonflyTodd 2 ปีที่แล้ว

      How has this worked for you?

  • @thanhtu-nguyen5426
    @thanhtu-nguyen5426 ปีที่แล้ว +1

    Thank you Scott, for me, its a most beautiful talk I ever had in my life. So inspring, thank you one more time.

  • @jeremiestern
    @jeremiestern 6 หลายเดือนก่อน

    Amazing video. Being a fond of improv myself, this presentation really speaks volumes, so thanks to this seemingly very nice and profound person for sharing his knowledge.

  • @AdeelImranr
    @AdeelImranr 3 ปีที่แล้ว +1

    thank you for this great talk

  • @tokozamuimo
    @tokozamuimo ปีที่แล้ว +1

    Starting this tedx with miles and herbies story is so iconic 🖤

  • @mariammassoudi8602
    @mariammassoudi8602 3 ปีที่แล้ว +6

    Fantastic the way he connects improv to all the communication approaches out there! Valuable. Thank you.

  • @daireks
    @daireks 3 ปีที่แล้ว +3

    this presentation is super underrated

  • @drtaraknathchattopadhyay1776
    @drtaraknathchattopadhyay1776 3 ปีที่แล้ว +1

    Valuable speech.

  • @ladymiranda
    @ladymiranda 4 ปีที่แล้ว +7

    Have been researching and actively studying listening for the past few months, and maybe by now my mindset has shifted, but it was so nice to not have too much of a sentimental talk (coming from someone who is veeeeeeery sentimental) but more so technical and fun. Thank you!

  • @user-iv9nn4wd6w
    @user-iv9nn4wd6w 3 ปีที่แล้ว +3

    Great speech...

  • @preciousqasha1992
    @preciousqasha1992 2 ปีที่แล้ว +2

    What a wonderful presentation. I loved it!
    Thank you Scott Pierce

  • @gblwk
    @gblwk 3 ปีที่แล้ว +3

    10:10 Amazing! Well said.

  • @tylxr999
    @tylxr999 หลายเดือนก่อน

    Really glad to have heard this. Thank you!

  • @brotigayen6858
    @brotigayen6858 3 ปีที่แล้ว +1

    Great speech.

  • @vishnulande7202
    @vishnulande7202 3 ปีที่แล้ว +1

    Great speech

  • @krishnadaiya2788
    @krishnadaiya2788 ปีที่แล้ว

    Very direct and effective style!

  • @scottashe984
    @scottashe984 2 ปีที่แล้ว +2

    After watching about 20 TedTalks over the years I've come to realize that anybody can showcase their own TedTalk.

  • @martha732
    @martha732 4 หลายเดือนก่อน +1

    This was brilliant! Give someone a note so they can sing a song!

  • @dr.surendraparmar2336
    @dr.surendraparmar2336 3 ปีที่แล้ว

    Thanks very much.

  • @chandrashekharupadhyaya6530
    @chandrashekharupadhyaya6530 2 ปีที่แล้ว +1

    Great🙏🙏.Very interesting to listen

  • @devarajuakil1068
    @devarajuakil1068 2 ปีที่แล้ว +1

    Thank you sir

  • @milkymalk2963
    @milkymalk2963 3 ปีที่แล้ว +6

    Great speech, painted the message like musical chords

    • @scottpierce1279
      @scottpierce1279 3 ปีที่แล้ว +1

      Thank you! What a lovely way to describe it :)

    • @DragonflyTodd
      @DragonflyTodd 2 ปีที่แล้ว

      How have you been able to apply this to your every day life?

  • @thepowerofhelpingwithreube4407
    @thepowerofhelpingwithreube4407 3 ปีที่แล้ว +14

    What a story. Allowing people to continue in their flow when they are talking is so important. I talk about this in my latest video, but it's seriously something so important that I've learned through counselling training.

    • @user-me6zu1gs8j
      @user-me6zu1gs8j 2 ปีที่แล้ว

      can you help me please

    • @thepowerofhelpingwithreube4407
      @thepowerofhelpingwithreube4407 2 ปีที่แล้ว

      @@user-me6zu1gs8j with?

    • @user-me6zu1gs8j
      @user-me6zu1gs8j 2 ปีที่แล้ว

      l want speak English

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว +1

      Absolutely agree. In workshops I've used variations of Imago Therapy's Intentional Dialog to help people build those skills

  • @looli1327
    @looli1327 3 ปีที่แล้ว

    Worth listening to

  • @JackieLue
    @JackieLue 4 ปีที่แล้ว +7

    Pierce, you have most definitely found your calling ;-)

  • @janiceraj1
    @janiceraj1 3 ปีที่แล้ว +7

    This is by far the best way I have heard communication and active listening described. Genius!!!! Thank you

  • @meghanadharne7438
    @meghanadharne7438 ปีที่แล้ว

    Wonderful presentation thank u

  • @gayatrigovalvanshinanda6921
    @gayatrigovalvanshinanda6921 5 หลายเดือนก่อน

    Well Presented
    Being active listener is the key.

  • @douglasheinl250
    @douglasheinl250 2 ปีที่แล้ว +2

    Very good, thank you so much.

  • @AVIJITDAS-ty4ki
    @AVIJITDAS-ty4ki 2 ปีที่แล้ว +3

    Thank you sir very well presentation.

  • @rulerfragnite7836
    @rulerfragnite7836 2 ปีที่แล้ว

    Excellent sir

  • @c.b.inalli1841
    @c.b.inalli1841 3 ปีที่แล้ว

    Well explained

  • @susancollyer6186
    @susancollyer6186 ปีที่แล้ว

    beautiful

  • @Metaphyical0samak
    @Metaphyical0samak หลายเดือนก่อน

    Thank you universe

  • @mohdshahnawaz3864
    @mohdshahnawaz3864 3 ปีที่แล้ว +1

    Absolutely loved this:)

  • @raghulohiya3883
    @raghulohiya3883 3 ปีที่แล้ว

    Good speech

  • @ravidekani9300
    @ravidekani9300 ปีที่แล้ว

    Very good session.

  • @DragnPiano
    @DragnPiano 4 หลายเดือนก่อน

    I love the comment of emptying yourself!

  • @soundhealingbygene
    @soundhealingbygene 9 หลายเดือนก่อน

    so helpful

  • @lt.r.b.chaudhary4328
    @lt.r.b.chaudhary4328 5 หลายเดือนก่อน

    Wonderful presentation really very nice

  • @AnanyaSankarDebabhutiisthe
    @AnanyaSankarDebabhutiisthe 3 ปีที่แล้ว

    Thank u sir

  • @Mrmr27398
    @Mrmr27398 3 หลายเดือนก่อน

    why i can't find more content to this man, i keep searching and i got nothing

  • @meghanadharne7438
    @meghanadharne7438 5 หลายเดือนก่อน

    Very useful presentation

  • @Sarvebhavntusukhinah1111
    @Sarvebhavntusukhinah1111 5 หลายเดือนก่อน

    Really wonderful video

  • @dr.babasahebgore1665
    @dr.babasahebgore1665 3 ปีที่แล้ว

    Very nice.

  • @biswajitpanda1363
    @biswajitpanda1363 2 ปีที่แล้ว

    Thanks

  • @lavdoria510
    @lavdoria510 3 ปีที่แล้ว +11

    i need to explain active listening to my class and i wonder if the teacher will notice if i just translate this ted talk instead of making my own thing

  • @Gigislaps
    @Gigislaps 2 ปีที่แล้ว +1

    Great talk. Wow 😯

  • @archana_gamit
    @archana_gamit 5 หลายเดือนก่อน

    good video on listening

  • @Davidurla
    @Davidurla 2 ปีที่แล้ว +2

    I started my Journey with Amazon in TRMS, damn this is one of the videos they showed on Day-1. Role is super Challenging, My Team is so Productive & Supportive. Work Environment is just Perfect.

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว

      Wow really? I'm glad people are finding value in my talk!

  • @jettsetgirl
    @jettsetgirl ปีที่แล้ว +1

    The best Police interrogations always are with Detectives that are actively listening . They allow the person to speak AND they retain the information. No preconceived expectations of how it’s going to go . If they are guilty they will get tripped up when you ask a follow up question to what they said 10 minutes ago in their “story “ If their innocent it’s a recollection of the facts of what happened .. that being said always get a lawyer 😂 before you speak to the police

  • @TH-eb5ro
    @TH-eb5ro 3 ปีที่แล้ว +5

    Great talk. I notice the reframing with a person who answers 'No' and then changes and sometimes agrees in their reply most of the time. It is as if they are verbally negating my perspective. It does cause me to doubt that they are listening and I do feel it is a power issue.

    • @scottpierce1279
      @scottpierce1279 2 ปีที่แล้ว

      Indeed! I really try to shy away from putting a value judgement on using "No" - it's a valid response in many situations! However, I want people to understand what *happens* when they respond with "no" and how it affects the dynamics between two people.

  • @hmgohilsanskrit937
    @hmgohilsanskrit937 2 ปีที่แล้ว

    nice lecture

  • @bidhanhazra3071
    @bidhanhazra3071 2 ปีที่แล้ว +1

    Thank you sir for nice presentation

  • @shivu4654
    @shivu4654 2 ปีที่แล้ว

    Thanku sir

  • @tariqzk6964
    @tariqzk6964 หลายเดือนก่อน +1

    I don’t interrupt people. I know how to fake listen. But I literally and with all seriousness cannot focus with everything being said in meetings

  • @ramsesrameez5430
    @ramsesrameez5430 ปีที่แล้ว

    When it doesn't means to you even you have spoken that words they were forgotten as you divert your mind into other process.

  • @naughtykids8697
    @naughtykids8697 3 ปีที่แล้ว

    Nice

  • @bennett2873
    @bennett2873 ปีที่แล้ว

    I'm struggling with the concept of "acting" on it. What exactly does he mean by that ? Can someone help me to understand this part ? Thanks in advance!

  • @shobhaahirrao1866
    @shobhaahirrao1866 2 ปีที่แล้ว

    Very interesting sr,👍

  • @dancar4906
    @dancar4906 3 ปีที่แล้ว

    This was Goood.

  • @adithyaadiga10
    @adithyaadiga10 2 ปีที่แล้ว

    Very good video

  • @jeanjeune770
    @jeanjeune770 3 ปีที่แล้ว +1

    Listen

  • @BeeHappy968
    @BeeHappy968 4 หลายเดือนก่อน +1

    If not talking to someone (giving the silent treatment) is punishment, so is not listening.

  • @hirjisinch973
    @hirjisinch973 3 ปีที่แล้ว

    nice

  • @masoodahmed5305
    @masoodahmed5305 3 ปีที่แล้ว

    Good

  • @dawnqwerty
    @dawnqwerty 4 ปีที่แล้ว +1

    I wonder if he watches Would I lie to you? Because that’s the only other place I have heard “i was soon disabused of that notion”

    • @scottpierce1279
      @scottpierce1279 3 ปีที่แล้ว +1

      I think I've caught a couple of episodes, but if I picked it up from there I don't recall it. Thanks for watching!

    • @ItReallyIsiPOD
      @ItReallyIsiPOD 2 ปีที่แล้ว

      I think that it's a fairly common saying. I have heard it several times and I haven't watched Would I Lie to You?

  • @anyabey2222
    @anyabey2222 3 ปีที่แล้ว +1

    👏🏽👏🏽👏🏽👏🏽👏🏽

  • @aparnadas5277
    @aparnadas5277 3 ปีที่แล้ว

    Done

  • @user-di4wn9rk4y
    @user-di4wn9rk4y 5 หลายเดือนก่อน

    Interesting session about listing
    -Dr Virenkumar Pandya
    BDK ARTS AND COMMERCE COLLEGE GADHADA

  • @myrkaortiz1268
    @myrkaortiz1268 ปีที่แล้ว

    My therapist sent me this video so here I am

  • @Thetwinkly
    @Thetwinkly ปีที่แล้ว +1

    LISTEN WITHOUT EXPECTATIONS. YES AND?

  • @darrensurff8554
    @darrensurff8554 2 หลายเดือนก่อน

    Thus accepting is true listening 😮😮😮😮😮😮😮😮😮

  • @5ashisbiswas7
    @5ashisbiswas7 2 ปีที่แล้ว

    Engaging lecture.

  • @michaelsherwin3
    @michaelsherwin3 2 ปีที่แล้ว

    I’m about to lose my wife because I’m such a bad listener.

  • @johncooper9727
    @johncooper9727 2 ปีที่แล้ว +1

    wait... What was Herpes mistake again? IM JK LOL, yes and how did that feel?

  • @gypsyj2967
    @gypsyj2967 ปีที่แล้ว

    He’s a cheese ball but I’ll going to hear this out

  • @jamesscoza2840
    @jamesscoza2840 ปีที่แล้ว

    The thankful chimpanzee currently water because toad microregionally beg before a pushy archaeology. gray greasy great, aback halibut

  • @gypsyj2967
    @gypsyj2967 ปีที่แล้ว

    Squirming with the cheesyness

  • @hemantsuthar8110
    @hemantsuthar8110 ปีที่แล้ว

    Thanks