Fix error 6000 and C000 on Canon Printer - Clear Message - Piece of paper stuck inside
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- เผยแพร่เมื่อ 9 ก.พ. 2025
- There was something inside my printer!!!! I only figured it out later in the video since I was recording as I was trying to fix the printer. Errors 6000 and C000 refer to something in the printer that is interfering with carriage flow. In any case, I was able to find the problem: a piece of ripped paper in the left side of the printer. Hard to get to in MX922 but is possible. Printer works again!
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I'm a 69 year old lady, no idea about computers and no one to ask and I found you. It was a swine to get the side off but some how I did. Canon don't mend these anymore so there was nothing to be lost having a tinker. OMG, consider yourself hugged big time. You are a saint. Thank you, thank you thank you. You have made an old dear very happy and full of confidence and smiles xxxxxx
Thank you very much for sharing and for the hugs! I am happy to help anyone, especially someone who is same age as my parents :-). I hope you have a great day.
Dude a year and half later and your video is still doing it's magic. My printer had the same stupid paper stuck in the left side issue. Thankfully didn't need to open the printer just stuck my hand inside and removed it and now the error is gone. Massive thanku.
Great! You're welcome!Thanks for sharing!
I love you. I watched another video where the guy took the printer apart using specialty tools. You offered a brilliant quick solution. Definitely the best DIY video I ever watched ❤
I appreciate your feedback! 🙂 Have a great weekend! ✌️
My issue was that the white gear you turned was stuck and wouldn't turn. Once i turned on the printer and 'helped' the gear move, everything started working; no more 6000 error. Just watching your video on how it is supposed to work helped me figure it out. Thank you very much. Your video is 6 years old, but still helping people.
Good work! I appreciate your feedback. Thanks for sharing your experience. Have a great day!
hey i'm having the same issue with the white gear being stuck and not turning. Even when I turn on the printer and try to rotate it, it's still stuck. Was there anything else you had to do to get it turning again? it wiggles very little in either direction but ultimately cant turn freely
@@DarthJal1No, I just forced it to turn with a screwdriver like he did in the video and it ‘broke free’. Looks like you should be trying to turn it counterclockwise when looking through the open side cover.
Got it, I was able to get the wheel turning by moving the print head all the way to the gear by hand, and that released something, but still getting the error code and the printer head doesn’t really move to the right when it turns on
Thank you sooooo much. My printer error code 6000 is now fixed. It took 1 minute of your video to help me. Thank you again.
That's great. I'm glad you got it fixed. I know what relief it is. Have a great weekend !
I had the exact same problem with my parents' printer! You've saved Christmas 😅
Thank you for the feedback! I'm glad. Have a Merry Christmas!!!!!!
Wow. This just helped me. My kids' eraser was stuck at the left end after moving houses.
Thanks a million
You're welcome! Thank you for sharing. Have a great weekend!
Thank you. Lots of printer repair videos out there but yours was the first to show where the paper jamn detail. I found paper rolled around the back but wouldn't have seen it without your front view showing paper Than k you again
THANK YOU FOR THIS. AFTER 2 DAYS OF RANDOM EFFORTS, FINALLY SOMEONE WILLING TO A OFFER CONCRETE SOLUTION
I've dealt with printers for years and it simply did not occur to me this time to scoot over the print head and look. Thank you for helping me troubleshoot!
Glad I could help! Tha k you so much for the feedback. Have a great day!
THANK YOU! I was about to dump the printer thinking it couldn't handle my updated computer. But I checked the ink cartridges, and one of them hadn't been inserted properly. You put me on the right track
Thank you so much, I have been trying to fix my printer for 2 hours before watching this video, I haven''t succeed, after watching this video it has taken only 5 minutes.
You are my new best friend. Bless you for saving us $ and hassle.🤗🤗🤗
That's awesome! Thank you for the feedback! Have a great weekend!
Thanks! This was super helpful - especially showing how to remove the right side cover, and doing everything with good lighting and a steady camera! Apparently the cheap black XL cartridge sprung a leak. I found a black ink drenched paper jammed in the printer and pulled out all that I could see, but there was one piece left that I could not see without taking the right side cover off. You are the man!
Thank you so much for this video! I bought this printer from Goodwill for $12 knowing it was probably too good to be true. But thanks to this video, it is now working just fine!
Good work! That's a great feeling to make something work again and what a deal! Thanks for the feedback! Have a great day!
I just wanted to say how much I really appreciated your video. It was indeed most helpful and I was able to fix the issue. Thx a lot.
Thank you very much for your comment. I'm glad the video was helpful for you. Have a great day!!!!
Thank you. My MX924 was giving the same error. The first part of your video where you rotated the cog to let the carriage move all the way to the right solved my problem
Glad it helped Thank you very much for sharing!
@@303electronics So it fixed the problem but only for 7 pages then the error came back again. When I rotated that cog to reset the mechanism, I noticed that it was extremely stiff to turn it. This printer was given to us by someone who had it in a closet for "many years" so I suspect the lubrication in it may have dried and/or become sticky. So if you know how I can lubricate that mechanism I would be extremely grateful.
Thanks! A paper jam fixed thanks to your video giving me the confidence to dive inside.
Thank you very much you solved my problem it was piece of paper stuck in there. I didn't have the instructions and i have a old model to but you solved it. Thank so very much you saved my life!
Thank you! My Canon was misaligned, cutting holes through the paper, and leaving streaks on the pages. After watching your video I cleaned the timing strip and so far everything is working normally!
Awesome! Thanks for the feedback! Have a great day!
Just had this issue. It was a paper jam where the paper feeds from the feeder tray. Thought it was the aftermarket ink cartridges, but it was the paper jam. Running again with aftermarket ink cartridges. Thanks for posting this video!!!!!!
OMG thank you so much!!! I thought I was going to have to buy a new printer... I didn't think it would be like the wordless tiniest piece of paper... You just saved me a lot of money. Thank you so much!!!
I'm glad it worked. Thank you very much for sharing. Have a great day.
Thank You so very much.......I use to work on similar pieces of equipment in my earlier career and forgot a lot of the troubleshooting tech's and tried to cut corners but after watching your vid. took me back to the good old days! Thank You again so much I'd give you more thumbs up's if I could! :):):)
Thank you very much for the comment. I'm glad to have shared this with you. I do this since 2010 and continuing this work gives me good memories from when I started as well. I hope you have a great weekend!
Thank you. Watched your video and rescued my printer with your valuable advice. Much appreciated.
Great Video and Advice ... especially taking apart right-hand panel and moving the gear. Worked Perfectly!
I'm glad it did! Thank you very much for sharing. Have a great weekend!
Oh my God... thank you so much, you are such a lifesaver !!!! I found a freaking penny in mine... Kids!!! Wait until my son gets home😡.
Thank you very much. I could not find any jammed paper and moving the gear fixed the problem. Thanks a lot !!!
Thanks for sharing. I'm glad it worked. Have a great day!
Sorted my problem. Thanks from a fellow HOW TO youtuber!!!
You're welcome! Thanks for the feedback. I like your channel.
Just watching how to take apart helped me fix my problem....thank you !
Thank you so much for sharing this info. I'm glad you got your printer fixed. Have a great day!
With my Canon Pixma MG7550, based on your video, I found out that the error code 6000 was due to the dried paint on the ink pads that was blocking the drive.
Thanks for the video
fantastic...thank you so much! the paper jam was in the exact same spot at yours in the video...had to remove the side panel to reach it. Very grateful.
You're welcome! Thank you very much for sharing! have a great day!
Thank you. I was not able to turn the white gear, but when I pushed the white tab back, it stayed in place allowing the printer to return to its normal operation. This was my second MX-922 in 3 years and I am very happy not to have to throw this one out. In addtion to the top and bottom tabs holding in the side panel, I found one or several inside the top right corner section [as you face the printer]. It took a bit of tugging to pull the panel off.
THANK YOU! I was able to follow your instructs and my printer is working great!
Thank you so much. There was a piece of paper stuck on the left side, that I couldn't see without a flashlight.
Thank you soooo much! Your vid really helped me out with my printer! After weeks of posponing it i finally decided to try to fix it and i came across your vid, It turned out that one of the cartriges was stuck and therefore did not work! Now it is fixed and ready to go!
it is 11:30 pm & I need my printer for work & your video literally saved my printer when I literally tried EVERYTHING
Haha. I heard a bzzroop! and then the error 6000 came up. While your video played in the background, I fished a coat hanger under the printhead carruage on my old MG6220, and heard something move. I finally got the head to move aside, using the hanger as an aid. Then I reached back there and found a small thermocouple with 2" of wire still attached from one of my electrical projects that must have somehow fallen in. That cleared the error and I didn't have to pull the cover!
Awesome! Thanks for sharing! Have a great weekend!!!
Thank you. Super helpful. I am not mechanical at all by nature but I followed your simple steps and instructions and was able to repair the printer. Fantastic. Thumbs up and subscribed.
Thanks for your support and feedback! Have a great day!
Thank you so much for this video! I am surprised that I didn't get an error to tell me there was a paper jam (it gave me the 6000 error code message), but from watching your video you helped me to find it. Since the printer is old I thought I would have to get a new printer, but I can hang on for a while longer!
Thanks bro. Had a parakeet living in it.
😆 You're welcome! Have a great evening!
Thank you so much! I looked on the left, and there was the trouble...not a piece of paper, but (no idea how it got there) a piece of tape...You saved me getting a new printer!!!
This was very helpful, got the side off my printer and the paper that I wouldn't otherwise have seen out. Thank you!
Livesaver video. I was about to place my printer on the trash. For like two months I looked for a fix, and in less than 30 minutes it's working again. Thanks.
I have 2 of these printers (one for home and one for work). Both got this error message within 2 weeks of each other. This video explained better what the error actually was. I fixed both of them within minutes. Both of mine were because an ink cartridge wasn't clicked in exactly right. Thanks for explaining that the error was that the printer cartridge wasn't able to move rather than everything that I read from Canon saying it was a piece of paper stuck. They never told me to check the print cartridges.
Thank you so much for sharing your experience and for you support! I'm glad the video was able to help you with both your printers! Have a great day!!!
thank you perfect video really helped with the printer issue I was having.
thank you again. yours appreciatively Dave
I just had the C000 error code on my MX 920 and the problem was that after changing ink cartridges, one of them didn't seat properly. It felt like it seated correctly but it was sticking up very slightly in back. The red light on the cartridge was flashing to indicate that it was inserted properly. After pulling the cartridge and reseating it (and after trying everything else) it powered up with no error message and worked properly. Great video and it got me focusing in the proper area.
Thanks for this video -it gave me the confidence to look a bit harder and find a small piece of paper had jammed that I couldn't see unless I shone a light on it!
Your video was fantastic. I was able to follow your instructions and get my printer working again. Thanks for taking the time to post it.
Oh my God, your video literally saved my money and time! Was wracking my brains out trying to figure out whats wrong with my printer. (Mine was canon IX6870) The ink carriage wont budge and stopped printing. I called Canon service centre and they told me I had to take the printer to them to check and that will take around 3 weeks!!! Told them Im gonna try and fix this myself first since the warranty had already expired and this printer needs to be fixed asap. Tried everything that I found on the net, even cleaning the printer head, cuz I thought the print head was dirty, even bought a new print head, but still wont budge. And the annoying light keeps on flashing. Was about ready to give up & take the printer to the service centre when I tried to google one last time, typing the word 'Canon printer error 6000' and I found your video.
I ALMOST DID NOT watch your video when I saw the printer in the video, is a different model from mine. But while trying to pack my printer in the box, I just let your video streamed on the background. And when I heard you said "FOUND IT!" I was intrigued to watch. LOL! Never occured to me that something might be stuck on the gear rollers inside, so I decided to just pop my printer open & used my torchlight to take a peek, and lo and behold!! There it is! LOL. But its not paper, it was a piece of tissue paper!! Haha, I think I used it last time to clean the dust and some of it was probably left behind and got stuck there. Thank U so much for this extremely helpful video!!!!!!
I'm very glad you have fixed the problem. Thank you for sharing your experience. Have a great day!🙂🙂🙂
Thank you for saving me a fortune in either repair costs or a new printer! Once I understood what was causing the error, it was easy to fix! Cleaned up some ink that had spilled inside my printer and problem was sorted! Hooray! Super grateful!
Awesome! I'm glad you were able to fix the printer. Thanks for the feedback. Have a great weekend!
Thank you! I had a whole sheet of paper stuck in my printer but it was barely showing. Got it out and problem was fixed.
Thanks!! You help my printer. I used google and google cannot help me. You help my with my problems. Thanks for this video!
Great upload it helped me to bring back the printer working.
Great video. Really helpful.
Thank you! I'm glad it was helpful. Have a great day!
thank you . printer is now working thanks to your help.
شكرا لك انت الوحيد الذي صدقت حلت مشكلة شكرا كثيرا ❤
You saved my printer which was chock full of ants. thank you
I'm glad you got it fixed! Thanks for sharing!
Thank you so much for this! I, too had a piece of paper stuck in the middle of the printer which was stopping the carriage moving back into position. I wasn't confident about unscrewing the side so I listened through to the end and found I didn't even need to do that. But I will know for another occasion. Just brilliant :-))
This helped me so much. I was ready to throw this thing away lol
Thanks a ton, saved me time and money.
Glad it helped! Thank you very much for your feedback! Have a great day!
Thank you, the advantage of this video is the description of how to remove the side walls.
Thank you so much for the feedback. Have a great day!
Solved!!! Thank you for your video. Thanks, thanks
You're welcome! I'm glad it did, thanks for sharing and have a great weekend!
Thanks was able to repair mine also... i wrote this off an left it for 2weeks....decided to research an voila tis fixed :)
Glad it helped!
Yes! Thank you, the instructions were very clear, I had indeed a piece of paper jammed in the gears that I could remove by removing the cover (I have a mg5750 model so I had to remove the left one instead of the right one though).
THANK YOU SO MUCH!
MY PRINTER IS WORKING NOW!!!
Happy to hear that! You're welcome! 🙂
Thanks you! I rescued my mg6850 from stuck piece of paper behind inks block
Awesome! Good work! Thanks for sharing. Have a great day!!!
THANK YOU! this was incredibly helpful and fixed my printer problem
Thank you, i d’ont speak english but you save me. Merci
Thank you for this guidance, sure enough a tiny scrap over on the left side, in the gear set, behind the carriage/ print head. Thanks mate! Stay safe! From Andrew in Tasmania
Canon is restored to 'World's Best Printer'!
was going to send off to insurance you should be able to retrieve paper without unscrewing thus not voiding your warranty. thanks though saved me massively!!!!
Thank you for your feedback! Glad I could help!
Thank you so much. You Are The Man!
You're welcome! Have a great weekend!
Thank you! This help so much more than anything suggested for the 6000 error. Printer is fixed.
Thank you very much!! You solved my problem too!!
You're welcome! Thanks for the feedback! Have a great weekend!
Your video saved my day!
thank you we fix it cause of you
I'm glad you got it fixed. Thank you for the feedback. Have a great day!
How do you open a pixma mx330 to check a feeder issue?
Well done. Thanks!
Thank you! fixed my problem
Glad it did. Thank you very much for sharing! Have a great day!
I have this exact same problem on an MG7720. There are no screws on the back. How do I remove the side panel?
Thanks. My C000 error mesage was caused because I accidently knocked / lifted up one of the other ink cartidges - when replacing inks x
Thanks for sharing this info. I'm sure it may be helpful for someone having this error. Have a great day.
No problem , thanks 😊 x
Gold star buddy I have a MG5350 and had a piece of paper in the EXACT same area!
Thank you! I'm glad you got it out! Have a great day!
Thanks--the best take-home point of this video is to check for something mechanical that obstructs travel of the carriage. In my case, one of the ink cartridges had been dislodged/not locked in when an adjacent cartridge had just been changed. Not realizing this, I took off the side panel (which was not necessary) to look for other causes such as loose piece of paper, but no worries because I learned more about what goes on in there!
I fixed my printer following by your instruction. Thanks for saved my time and money. Appreciated !
Thanks for your video. It helped me out. Thanks..
I fixed a CANON MX925-Printer with error-code 6000 within minutes. The slider with the ink jet cartridges was stuck at the left side. I forced a screw-driver into the gap above the ink cartridges and could move the slider to the cartridge exchange position. Here I recognized that the yellow ink cartridge had evidently jumped out of its holding position. Now, after re-assembling all five ink cartridges the printer is working fine again.
Glad to hear it. Thank you for sharing. Have a great day!
so helpful thank you so much!!!
You're welcome! Thank you for sharing. Have a great day!
I have a tiny piece of paper stuck in the rollers on the left and I can't get my hand in. How do I get access to it?
Thanks, soo helpful
Thank you so so mutch You helped me more than a lot, super video, no bs and straight to the point.
Thanks for the video!
You're welcome! Have a great week!
Thanks, I don't find any rip paper but a little white thing prevent the ink carriage to the rest position.
I also had error 6000. The paper jam was easily accessed from the back of the printer. A grey piece/part was easily removed to be able to see the piece of paper that was jamming it. And the paper was easily removed. Nothing else needed to be taken apart.
Had the same problem, same fix
Thank you very much for your help - now my printer is working again
All fixed thank you
Hi, Please could you help me with the error code 5208 or the service manual for MB5400 series?
Hi. First try to remove all ink cartridges, turn printer off, then on and if error went away, Install one cartridge at a time and close cover after each cartridge. The bad cartridge will trigger that error again. If error doesn ot go away after you removed cartridges, remove printhead. check all areas inside to make sure there isn;t any paper stuck inside printer. Open back cover to get better view also. Let me knwo how that goes.
Hi, Before I did the step you told us on youtube. I first make sure the inks were property Installed. I took out the inks that was newly inserted and reinserted. Turns out that the inks were not properly not installed. Before you do the step to open the printer and/or check for paper. Check to make sure the inks are correctly installed sometime it get stuck beecause the inks may not be installed the right way even if it the red light letting you know the inks had successfully installed.
Thank you!!! Fixed my issue. I could t figure it out.
Awesome! Thanks for the feedback! Have a great day and be well!
Thanks for this! Saved me having to get a new printer!
Thanks 👍,save me from thinking to buy a new printer.Was on phone with Canon,what they told me to do didn't help in the end was trying to get me to buy new printer.Finding your
video save me from buying new printer .
thank you so much !! it was so easy to repair!!
THANKS!
You're welcome! Have a great day!