Thank you. I didn't know about turning the key to line up the release pin. Very helpful. The landlord of the building I am working on wants all the cylinders to be Sargent LA type so I have some work ahead of me.
I’ve got a Tell commercial door lever style. We have no key. What’s the best way to get this complete knob off. Ive tried the pushing in the pin and it’s still not coming off.
Hi there Kevin, I recently had to change a cylinder at work on a similar lock but after locking the door I can still put pressure up or down on the handle and basically break the lock and open the door. It seems like the locking mechanism isnt holding. Any ideas? Thanks
So based on your description, I’m guess the tab that is on the back of the cylinder is too long or longer than the old one. This is causing the lever to not seat properly. That or you just have to press it on harder, you shouldn’t have to fight it on. My guess is that tab on the back is your issue. Double check it’s the same one and cylinder depth as well. Hope that helps.👍
Thank you, that was the issue. Changed out the cylinder and it worked perfect. It was definitely the tab the was causing the problem. Thanks again!@@mitchellacoustical3119
Hello question hopefully you can still answer me. The lock that i have is a schlage key and everything in the office has kw1 keys can i put a kw1 cylinder in the lever lock and be good to go? Also i have commercial doorknobs schlage keys that also needs to be kwikset. Any idea what i can do?
I think you’re gonna have to go with kw or Schlage. When we need a door we just order it from our door mfg so these issues rarely come up. Sorry I couldn’t help
What if you lost the original key? Can a core key be ordered to release the lock cylinder/handle for the same commercial door knob you are showing in the video?
you said first thing is to put the keys in and turn it 45 digreese clock wise, but you turned it counter clockwise? so witch is it? clockwise or counter clockwise?
When I was installing new knob pulled keyed cylinder out a small plastic fork on one end smooth knife like on other end fell out from up inside handle where cylinder lies I can’t figure out how it goes back in?
I wanted to take the cylinder and put it in a smart lock. No issue in getting it out, but the cylinder is round (doesn’t have a beard like the smart lock does). Does this mean I can’t reuse it?
Just rented this office/warehouse space which is at least 30 years old. All the commercial door handles share the same key. One of them, both inside and outside handle works, but the key turns 360 degrees and does nothing. Another one, the outside handle (the key side) just sits almost at 6 0'clock but still can turn additional 15 degrees to unlock the door. What do you think the problems are? Also, can you use a different key cylinder other than the same brand as your locker? Thank you so much.
Did you use the pin to pop off the lever/Handle as well along with turning the cylinder? This is a pretty typical setup for rekeying a lock set. Try turning the key different degrees along with that pin in the handle. Could be 90-120,135 you may hear a little ‘pop’ when you get in the groove you need to. Hope this helps👍
@@mitchellacoustical3119 on mine, the exterior side, no pin hole, and cylinder just spins. ,what could that be? called a couple locksmiths, said something broke.
Hi kevin. My friend needs to change the lock cylinder because she lost the key to the original. Is there a way to remove existing cylinder without having the key? Thx, mark
My key broke inside the door I got the key out but I can’t take the knob off when touching the lil hole the latch still don’t release what should I do next to get the latch off ?
On this exact door handle my key stays jammed inside when the door is locked. Trying to take the handle off but the key won’t turn clockwise 45 degrees.
@@tylerfochtman1578 Not a locksmith but handy. I would take it apart and look for excessive wear. If you see metal dust inside, or signs of wear it may be that part or all of it needs replaced. Also possible you'll see something that needs tightened.
So I have just bought a brand new door knob (classroom function)and when I was entering the room and re locking it I didn’t realize that I had the door knob retracted. Now it’s on the lock function and the latch is retracted but I can’t turn the key I had to remove the cylinder just to get my key back. Do you have any advise for fixing this? Thanks!
Edit: Never Mind. I just wasn't turning the key all the way to 45 degrees...Duh. I was talking about the kind of knob that always stays locked and you always need the key to open. Okay, that works with a classroom function, but I can't get the handle off my storeroom function. The key won't turn the full 45 degrees to get at the pin. Any suggestions? Thanks.
You’d go to a door hardware company. They’re all over the place. I don’t think a big box retailer would have them. Then you’d have to let them know what kind/model you have. Would probably be best to bring in the door set.
Hi Jeff, If you need your cylinder to match an existing master key, you need to take the cylinder that you purchased, and the Master Key to a Locksmith. (or just buy the cylinder from a locksmith) They will add the internal pins (wafers) to allow the Master key to also open the cylinder. Just make sure that you don't mess up the building Master Keying Plan by adding an undocumented Operating key to mix. Contact your premises management team to ensure that the new key doesn't match another existing operating key, and to have your new key recorded in the building Master Key plan. They also may have a preferred locksmith who knows the Master Key plan, and can pin up the Cylinder so it doesn't cause security problems in the future.
I had this problem at first. Make sure the cylindrical silver piece is not upside down. To try and be more precise it is the side of the door with the key because the other side can not be upside down. Also to be more precise it is the silver piece on the inside, not the silver cover. The knob will fit in it perfectly if you turn your key 45 degrees. Otherwise it probably is that the guts are broken.
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very simple and clear instructions. I managed to swap out my door handle and replace the cylinder in 10 minutes. Nice work!
Glad we could help, thank you!
Great video! Saved me from replacing entire door handle. Thank you!!
Glad we could help!
Thank you so much the video so helpful! However if we don’t have the old cylinder key how to we replace the new one?
Thank you. I didn't know about turning the key to line up the release pin. Very helpful. The landlord of the building I am working on wants all the cylinders to be Sargent LA type so I have some work ahead of me.
Shouldn’t be too bad. Once you get a few it’ll go quick
I’ve got a Tell commercial door lever style. We have no key. What’s the best way to get this complete knob off. Ive tried the pushing in the pin and it’s still not coming off.
Hi there Kevin, I recently had to change a cylinder at work on a similar lock but after locking the door I can still put pressure up or down on the handle and basically break the lock and open the door. It seems like the locking mechanism isnt holding. Any ideas? Thanks
So based on your description, I’m guess the tab that is on the back of the cylinder is too long or longer than the old one. This is causing the lever to not seat properly. That or you just have to press it on harder, you shouldn’t have to fight it on. My guess is that tab on the back is your issue. Double check it’s the same one and cylinder depth as well. Hope that helps.👍
Thank you, that was the issue. Changed out the cylinder and it worked perfect. It was definitely the tab the was causing the problem. Thanks again!@@mitchellacoustical3119
Thanks - solved all my problems - It would have helped if you had shown the actual plastic key being inserted to hold the lock in place.
Hi. Our cylinder is loose. Can we tighten it or must we replace it? Thank you
Hello question hopefully you can still answer me.
The lock that i have is a schlage key and everything in the office has kw1 keys can i put a kw1 cylinder in the lever lock and be good to go?
Also i have commercial doorknobs schlage keys that also needs to be kwikset.
Any idea what i can do?
I think you’re gonna have to go with kw or Schlage. When we need a door we just order it from our door mfg so these issues rarely come up. Sorry I couldn’t help
What if you lost the original key? Can a core key be ordered to release the lock cylinder/handle for the same commercial door knob you are showing in the video?
If you have no key it needs to be picked. Chances are it's not a hard lock if you know how. Else a locksmith is going to drill it out.
What do you do to repair a door handle that is jiggly, but affixed firmly to the door? Thanks for your informative video!
That’s just the guts being worn I’m assuming. Could be time for a new lock set
Good. Understandable. Thanks
you said first thing is to put the keys in and turn it 45 digreese clock wise, but you turned it counter clockwise? so witch is it? clockwise or counter clockwise?
I misspoke. Counter.
Great video! What brand did you use for the door lever sets with the cylinders? Curious... THANKS!
Thank you, we used a Schlage Door Lever Lockset. This is most likely what is spec'd on most of our projects.
Looked like you actually turned it counter clock wise?
When I was installing new knob pulled keyed cylinder out a small plastic fork on one end smooth knife like on other end fell out from up inside handle where cylinder lies I can’t figure out how it goes back in?
I wanted to take the cylinder and put it in a smart lock. No issue in getting it out, but the cylinder is round (doesn’t have a beard like the smart lock does). Does this mean I can’t reuse it?
Just rented this office/warehouse space which is at least 30 years old. All the commercial door handles share the same key. One of them, both inside and outside handle works, but the key turns 360 degrees and does nothing. Another one, the outside handle (the key side) just sits almost at 6 0'clock but still can turn additional 15 degrees to unlock the door. What do you think the problems are? Also, can you use a different key cylinder other than the same brand as your locker?
Thank you so much.
Did you use the pin to pop off the lever/Handle as well along with turning the cylinder? This is a pretty typical setup for rekeying a lock set.
Try turning the key different degrees along with that pin in the handle. Could be 90-120,135 you may hear a little ‘pop’ when you get in the groove you need to.
Hope this helps👍
@@mitchellacoustical3119 on mine, the exterior side, no pin hole, and cylinder just spins. ,what could that be? called a couple locksmiths, said something broke.
Nice video
THANK YOU SIR!
Glad we could help
Hi kevin. My friend needs to change the lock cylinder because she lost the key to the original. Is there a way to remove existing cylinder without having the key? Thx, mark
Can they just replace the entire door lock set?
Same question. Im trying to replace the entire assembly but don’t have the key to remove the handle. Any idea’s what I should do? Thank you
Helpful!!
My key broke inside the door I got the key out but I can’t take the knob off when touching the lil hole the latch still don’t release what should I do next to get the latch off ?
Try pushing the outside housing (lever) in and out. Maybe that push pin is caught up on something?
Amazing thanks you!
Glad we could help!
Can you purchase just the cylinder and new keys ?
Yea any locksmith should have them
On this exact door handle my key stays jammed inside when the door is locked. Trying to take the handle off but the key won’t turn clockwise 45 degrees.
The strip out the back, the one held in by the retention nut, is called a tailpiece.
What can you do to repair a jiggle knob from the internal mechanism? The door handle is tight to the door, but there is too much play in the handle
@@tylerfochtman1578 Not a locksmith but handy. I would take it apart and look for excessive wear. If you see metal dust inside, or signs of wear it may be that part or all of it needs replaced. Also possible you'll see something that needs tightened.
Only problem is it's not my door handle, so I can't really go fiddling.
My keys are missing, which is why I need to re-key the doors. Can I remove the cylinders without the actual key?
Yes you can drill out the lock. We have a video on that.
I change whole handle but I wonder how can I do auto lock like open with key only bcoz I used for rest room .
They make certain handles for that
what if you lost the pushpin so you can remove the handle?
That's why they invented paper clips.
Is there a way to buy just the cylinder without replacing the handles?
Yea that’s what I used in this video.
I have a Rab Marks knob and it realeases on the inside lever not the outside where the key enters, how do I remove the key cylinder then?
You may have to look for that specific lever on TH-cam. These are typical to what we use in the field. Wish I could be of more help!
What if I no longer have the keys. How do I remove the lock?
Use the push pin to remove the lever and drill out the lock set. We have a video on this.
@@mitchellacoustical3119 thank you for your response. Can you point me to this video? Thank you
So I have just bought a brand new door knob (classroom function)and when I was entering the room and re locking it I didn’t realize that I had the door knob retracted. Now it’s on the lock function and the latch is retracted but I can’t turn the key I had to remove the cylinder just to get my key back. Do you have any advise for fixing this? Thanks!
Edit: Never Mind. I just wasn't turning the key all the way to 45 degrees...Duh. I was talking about the kind of knob that always stays locked and you always need the key to open.
Okay, that works with a classroom function, but I can't get the handle off my storeroom function. The key won't turn the full 45 degrees to get at the pin. Any suggestions? Thanks.
Do you mean storefront, like aluminum glazing?
@@mitchellacoustical3119 Thanks. See my edit above. I feel 😖
Thank you
I followed the steps but they cylinder wont drop out of the handle once removed? Do you have any advice on how to handle this?
Where and how did you get the new cylinder to match the existing master key?
You’d go to a door hardware company. They’re all over the place. I don’t think a big box retailer would have them. Then you’d have to let them know what kind/model you have. Would probably be best to bring in the door set.
Hi Jeff, If you need your cylinder to match an existing master key, you need to take the cylinder that you purchased, and the Master Key to a Locksmith. (or just buy the cylinder from a locksmith) They will add the internal pins (wafers) to allow the Master key to also open the cylinder. Just make sure that you don't mess up the building Master Keying Plan by adding an undocumented Operating key to mix. Contact your premises management team to ensure that the new key doesn't match another existing operating key, and to have your new key recorded in the building Master Key plan. They also may have a preferred locksmith who knows the Master Key plan, and can pin up the Cylinder so it doesn't cause security problems in the future.
Don’t have push pin what else can I use?
Not sure. Sometimes it’s hard even with the correct tool
Hi. I think you mean "Counter" Clockwise! And then, "clockwise, putting it back.
Yup, as I was talking and demonstrating I misspoke. Sometimes we correct it, but we figured people could see which way in the actual action shot👍
How do you fix a loose handle?
You can try and tighten the screw that hold it together. But parts could be worn, if that’s the case just grab a new lockset
What if they don’t have a lock on the opposite handle?
Then you’ll definitely have to drill it out if you lost the key
What if I lost the key?
Then you have to drill it out. We made a video on this as well.
What if you don’t have a key ?
They you’ll have to drill the cylinder. We’ll do that video next.
my cylinder just spins and doesn't engage, won't lock or unlock, what could that be?
That the guts are broken. You can drill it out. We have a video for that as well.
I had this problem at first. Make sure the cylindrical silver piece is not upside down. To try and be more precise it is the side of the door with the key because the other side can not be upside down. Also to be more precise it is the silver piece on the inside, not the silver cover. The knob will fit in it perfectly if you turn your key 45 degrees. Otherwise it probably is that the guts are broken.
What if the key is broke off in the lock and u can't turn it
Then you have to drill it out. We have a video on that too
What means of Commercial Here?
Commercial in USA = business door handle, not a home door handle
😮
that flat piece is the tail piece
Mine has a control key and nastier key
It wont worki like that the thing isnt retracting
45…..
You turned it counter clockwise 😑
Too much talking
On a 2 min video?
Too much talking at the beginning
Thanks for the input. It's not even a 3 minute video and wanted to give some context on what we were doing and working with.
What if the keys are lost ?
Then you’ve got to drill it out