3 Steps to Define Roles and Responsibilities in a Small Business

Looking for a way to clarify job roles and streamline hiring in your small business? Watch as Layla outlines a three-step strategy to master your hiring process with our innovative Process Org Chart™.
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Videos & resources mentioned in this episode:
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🔗 Watch Job Title vs. Role (and why this distinction is ESSENTIAL for small teams) - • Job Title vs. Role (an...
Here's what this video covers:
00:00 Introduction
01:38 How do I define roles and responsibilities?
01:51 Step 1: Define the business process
02:10 What's a Process Org Chart?
2:47 What does process mean?
03:41 Step 2: Circle the roles & responsibilities that go together
06:42 Step 3: Maintain additional charts in your business
07:03 What is a job role chart?
09:47 What is a human org chart?
11:25 What does growth look like in a small business team?
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#SmallBusiness #OrganizationalChart #HiringProcess #BusinessGrowth

[@LaylaPomper]

I want to hear what is working for you, do you have any tips you'd like to share?
Also, what did you think about the bonus tip?

[@jesicafussoni3355]

Hi Layla!
I want to thank you enormously. My business is starting to need more hands and I didn’t know where to start the selection process. This certainly gives me the key I needed. Thank you!

[@LaylaPomper]

You are so welcome!

[@robleon]

A process org chart is a cool idea!
One thing I do when crafting a job description before I hire is to list what the person will be doing daily, weekly, monthly, and quarterly. This way I know what I'm looking for, and can describe it to candidates. It also helps inform what questions you'll want to ask when interviewing.

[@mohammedhamimed1161]

Thanks

[@LaylaPomper]

Welcome

[@tmac9208]

All this can be fixed by paying a retired military NCO to consult on your small business and then implementing what they recommend. This is basic unit management taught at all military professional leadership/management education.

[@MuhannadXE]

Stop scaring us with that “process” word 😭