Intelligent connection option is for your lock to be connected to your wifi. After chowing that option the lock should be blinking before you connect it through the app. Make sure you input the right SSID and wifi password
Great video. I purchased the smart lock. But I haven't installed it. Do I need a mechanism so that deadbolt comes out when you turn up the handle?cannot find any. All the mechanisms are using key to bring out deadbolt
I got this from shopee but I can no longer recommend that store after a customer told me that the seller was ignoring his concerns. The newer version of this Tuya smart door lock is ideal for home use since it has an access free feature
I put the finger id and the code number, but when I put the tag the answer is: please enter a secund ID, so I put the finger and open. Well my door need two confirmation. Can you help me? I change that! Just go in System Settings: choose single settings.
my problem is that even if the door is locked from the inside; anyone can open it from the front door without using anything, the person can easily enter the house by just lifting the door handle. This means; the key, card, or finger detection never works. what shall I do? thank you
@@JerroldEllo I have it like 3 months and it still doesn’t work. I use it with TTLOCK now that is the only thing what worked but I can’t get into the admin # thing to put it in pairing mode
I’m. not familiar with TTLOCK since I connected the Tuya smart door directly to my wifi. To access the menu using the smart life app I just need to press *#. If I press the 9# it will request remote unlocking thru my phone.
@@JerroldEllo I tried all of that but I can’t put the lock in pairing mode without doing 9#/*# both don’t work even after reset and removing ttlock.. somehow if I press it it says failed like if you press the wrong passcode. Maybe it is something else idk how
I just bought my home and need your help to change the password and make new users. All I know is the user password they give me is it enough to reset the device and make new users?
Just do a hard reset if by pressing the reset button inside the battery compartment for 6 seconds until you hear the voice prompt that the lock is restored to factory default settings . Create an admin account after reset to manage the lock and users
This smart lock has more features than the first smart lock we have. Thanks for the manual configuration walk through. For some users who may not yet know. Please take note that there is an app included with this smart door lock. App name: Tuya Smart for both ios and android users.
I wouldn't buy one of these again. It is replacing a previous smart lock from another company that I can't get hold of. This has wasted a lot of my time. It's unclear whether there is a fault with the piece I have or a general issue but really disappointed and a waste of money and time
How do I fix the enter master information without a finger print.. How the first step to register? I'll try the code 123456 but it's also failed again.. What I suppose to do? Please
My smart lock will not respond when number of fingerprint failed attempts happened, which I believe for security, how to disable this feature? Because my kids keep touching the fingerprint scanner until it activates this security mood.
mine does not auto lock and anyone can open the door from inside. is there a way to lock door from inside as well which requires remote unlock or admin to open same as from outside. because kids can open the door from inside easily
If I leave the house and close the door without lifting the handle, does the door lock automatically? So that no one can enter? Or is it necessary to lift the handle every time I leave the house to lock it? Thank you
hi po pano po ung sa phone access naman po , mag add ang pinas admin ng isang admin na nsa ibang bansa failed po kasi ung code nung nsa ibang bansa na admin.
1:33 this is new way to lock pick. ofc there is factory reset or master password. otherwise what do if forget passcode lol call lock maker they come rest yes yes XD they can lol these are even worse than unpickable lock we allreasdy have lol and they make you think its more secure. door is wood just need drill holes to door or come thru windows still best way in lol
thank you so much, that was a great help, can you PLEASE make a video on how to use the camera? also how to open and close the door via the smart life app
Learning Chinese is difficult 😆. You can change the language though by pressing *#admin , press 3 for system setting , press 3 for language, press 2 for English
It’s actually designed with utmost safety in mind. In case of emergency like if there’s an earthquake or fire the people can easily get out. You can add a separate lock that can’t be reached by kids if that’s your concern
I keep registering every one and then my wife’s fingerprint when she’s doing the laundry or wash the dishes portably due to the detergent or soap. Try to wipe off the panel with a soft cloth then reprogram or register again your fingerprint
After installing the Tuya or smart life app hit the + sign button , add device , click the cam and lock on the side panel . Go to your lock press the *# enter your admin info, then simply follow the voice prompt
Hi sir, when I touch the panel, it enables door bell. I cannot find it on the manual or search it on google on how is the proper sequence in enabling the door bell. It is a hit or a miss and its frustrating.Hope you can help me. Thanks!
I didn’t install a Tuya doorbell but I think you can check that in the scene tab in your Tuya or smart life app. Check the automation coz ur doorbell might be connected by default .
Thanks for this video i install mine and i have issue. From inside when turn up the handle locks, from outside it doesn't pop out the lock and leave house unsafe, tried it with admin from outside and user then i push it up to lock the bar doesn't do anything... what need to do? thanks.
Useless lock. All the external sensors start wearing out after around the 1 year mark. The keypad will be the first to go. Then the fingerprint sensor starts going out too
You can always unlock it if you will be using your admin account. If you enable the deadbolt/deadlock from the inside, all user accounts will be disabled.
Have same problem, lift lever up inside or outside to operate dead bolt. Anyone can open by pressing lever down inside or out. Looks like its in passage mode, now to figure out how to get out of it as manual is next to useless.
Sorted, reset the lock with a small pin. Lift lever up from inside bolt shoots forward. Install batteries! Downloaded the Smart app and uninstalled the Tuya app. Registered me as Admin, assigned pass code, swipe card, finger print, phone number etc. Now works as it should.
Thank you for your video. Do you know how to change the Master Password? There is nothing written about in the manual. And I could not find it through trying. (Or if anyone else knows. I am using the Raykube K12)
Thanks for the video! Is it possible to disable the auto lock when door closes? I tried the passage mode, it works but now I cannot lock from the inside. Even if I activate deadbolt from inside, person outside can open it without passkey or fingerprint. I had to disable passage mode to be able to lock it from the inside. Tnx
I reset the system! But now I can enter even as admin! Even I used 12345, I addition now any one can enter by fingerprint without any registration! Also, I can not control the number it repeated by itself like is there is problem!
Sorry awkward mag Tagalog kasi taga mindanao ako . Automatic kasi ang close caption ni TH-cam pag English 😆. As much as I would like to help other users , this lock comes with different versions. Nagpapatulong ang iba sa config pero iba kasi nabili nila sa lock na gamit ko
@@JerroldEllo eh anu nagyun kung taga mindanao ka bakit ang mga taga mindanao ba eh hindi nagtatahalog at helow mga pilino ang mga nanood sayo nagdadahlan ka pa mayabang ka lng talga yun yon
My wife is the admin and has her finger print and pass code working but we cannot get my phone [Motorola 5G Ace] to connect. any suggestions . Help please.
The store in Shopee no longer carry this lock , the one they’re selling right now is with a hub to connect to the internet . I will try to look for a similar item then k will let you know this week
Every time you unlock the door it will be reflected in the smart life app or Tuya app. You can also hear the voice response corresponding to the serial.
Press •#admin info , press 1 for admin, then press 3 for network , press 2 for smart connection . When it’s blinking open your Tuya or smart life app then add the device
You don’t need a wifi connection to register or delete a user. Need nimo wifi if you want to open the door lock remotely or gusto lang nimo ma monitor kinsay nisulod sa house. Kelangan pud ug wifi if you connect it with your home alarm system.
extremely primitive. menu is very confusing . can't remember which users i have added. would have loved to have a proper app instead of this manual configuration
Hi, could you possibly help me? Whenever I press *+# to enter admin mode. It says it is an illegal operation and the system is blocked. Even after factory resetting, this message remained. If I use 123456, it reaches a stage where it asks to enter an elimination number but I don't even know what it is.
sir i got tuya smart door lock just a month ago but til now it's wont open the door when I unlock it. I followed evrything the seller told me what to do from restoring the factory system to adjusting the motor direction but I just couldn't make it work. any advice I can get 🙏🏻
When I enter a user after I press 2 for user setting then 1 to add user, all the numbers do not display to add the code. What should I do to get all numbers to come up. Keeps asking the same question again and again
Have you tried resetting the lock to factory default settings ? If numbers won’t display you can’t enter or add the code. How about adding an administrator ? Did you encounter the same problem?
first timer po. paano po if yung sa back panel po na pinipindot is ang lumalabas po sa screen po is ⚠️ ganyan po kaya hndi po kami makapagset up ng passwords.. help pls
It comes with 2 buttons , the one inside the battery compartment is the reset . The outside button in the reset panel wil only allow the admin to unlock from the outside . Please elaborate kung anong button
The process of adding or deleting an admin or a user is the same and I just assumed that only the admin can add or delete both. I’ll probably upload another vid and I will give an honest review and tricks that I’ve learned from other users as well .
Dear Jerrold , I would like to know if you could help me, please.! I bought a X9-Black(Tuya APP), thought Lazada, I would like to know if has a feature of “aut lock”, so when the door are close, after few second it lock automatic. I look at the app and manual and I could not see it. Thanks Cleverson
Good morning bro. Baka pued mo akong matulongan. Ibang brand ang door knob ko at tulad sa tanung ng iba, ayaw syang mag auto lock anu po advice nu kasi ibang brand to. Thanks po
Q. How if the door is wide open? Or didn't close exactly. Is the automatically door lock will operate? Leaving the door open in lock mode? Is it waterproof?
Yes , it will still automatically lock . It’s better to install a door closer . It’s more of a spill proof but not totally waterproof since there’s a tiny hole at the bottom for the physical key
Salamat po sir, malaking tulong po itong video na ibinahagi mo sa amin, thank you so much sir, pag palain ka nawa, godblessyou sir 🥰
Tnx , this door lock is very user friendly . Medyo challenging lang ang pag butas sa door.
I think you have to add the tuya gateway
No neee . TTlock yung need mo ng gateway .
Boss may binebenta aq Yale automatic door bka gusto mo bilin
Hanap ko for sliding glass door
Nice Video. My smart lock says fail when I select Intelligent connection press on the lock. Please, what can I do to for the action to be successful?
Intelligent connection option is for your lock to be connected to your wifi. After chowing that option the lock should be blinking before you connect it through the app. Make sure you input the right SSID and wifi password
How many new users we can add in the lock ???
Could you please answer
99
Great video. I purchased the smart lock. But I haven't installed it. Do I need a mechanism so that deadbolt comes out when you turn up the handle?cannot find any. All the mechanisms are using key to bring out deadbolt
how do you setup the toya application?
Waterproof po kaya ito?
In the description it says waterproof .
how long can this thing work for with 4 batteries?
Mine lasted for a year ( energizer )
Where can I purchase this smart lock?
I got this from shopee but I can no longer recommend that store after a customer told me that the seller was ignoring his concerns. The newer version of this Tuya smart door lock is ideal for home use since it has an access free feature
initial administrator password *# 123456 # is not working ! Even after reset in battery zone !
Walker Melissa Anderson Patricia Jones Jeffrey
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I put the finger id and the code number, but when I put the tag the answer is: please enter a secund ID, so I put the finger and open. Well my door need two confirmation. Can you help me?
I change that! Just go in System Settings: choose single settings.
Have you fixed it??
White Brian Hernandez Dorothy Harris Linda
Very thorough, you are getting better.Good job!!!
Thanks te, I'm gonna share more in my future videos.
How to unmute the smart door po??
my problem is that even if the door is locked from the inside; anyone can open it from the front door without using anything, the person can easily enter the house by just lifting the door handle. This means; the key, card, or finger detection never works. what shall I do? thank you
You need to setup an admin account to prevent this from happening then you add users
9# doesn’t work so what now? I can’t access that menu how to fix that?
I just tried mine , it did not work at 1st. Maybe there’s an issue with the cloud server. It’s working now without any problem
@@JerroldEllo I have it like 3 months and it still doesn’t work. I use it with TTLOCK now that is the only thing what worked but I can’t get into the admin # thing to put it in pairing mode
I’m. not familiar with TTLOCK since I connected the Tuya smart door directly to my wifi. To access the menu using the smart life app I just need to press *#. If I press the 9# it will request remote unlocking thru my phone.
@@JerroldEllo I tried all of that but I can’t put the lock in pairing mode without doing 9#/*# both don’t work even after reset and removing ttlock.. somehow if I press it it says failed like if you press the wrong passcode. Maybe it is something else idk how
I just bought my home and need your help to change the password and make new users. All I know is the user password they give me is it enough to reset the device and make new users?
Just do a hard reset if by pressing the reset button inside the battery compartment for 6 seconds until you hear the voice prompt that the lock is restored to factory default settings . Create an admin account after reset to manage the lock and users
Hi. Can you explain about single unlock and combination unlock? Thank you
Need to use 2 unlocking methods like pin and card before you can unlock . That’s just for added security but too cumbersome , I don’t use this feature
This smart lock has more features than the first smart lock we have. Thanks for the manual configuration walk through. For some users who may not yet know. Please take note that there is an app included with this smart door lock. App name: Tuya Smart for both ios and android users.
Can you guide me more on that door luck
@harryskay617 I have related videos about this lock
I wouldn't buy one of these again. It is replacing a previous smart lock from another company that I can't get hold of. This has wasted a lot of my time. It's unclear whether there is a fault with the piece I have or a general issue but really disappointed and a waste of money and time
Senk you! 😑
How to reset the setting back to first?
To reset the lock , open the battery compartment and press the reset button with a pin for 5-10 seconds
How do I fix the enter master information without a finger print..
How the first step to register? I'll try the code 123456 but it's also failed again.. What I suppose to do? Please
Do a hard reset and use 000000 (6 zeros) as default code
My smart lock will not respond when number of fingerprint failed attempts happened, which I believe for security, how to disable this feature? Because my kids keep touching the fingerprint scanner until it activates this security mood.
Sorry you can’t disable it.
mine does not auto lock and anyone can open the door from inside. is there a way to lock door from inside as well which requires remote unlock or admin to open same as from outside. because kids can open the door from inside easily
How many people can add fingerprints?Thanks
99
Having problems. When I lock it says the door is unlocked. And when it says lock it is unlocked. Help on that topic would be great.
Have you fixed it??
Yes. I finally figured out the instructions. 😂
@RussellYoud nice , I’m glad you figured it out.
Hello sir, paano kaya to e configure, Chinese kasi yong language.. di ko maintindihan..
I have a senate video on how to change the language setting
If I leave the house and close the door without lifting the handle, does the door lock automatically? So that no one can enter? Or is it necessary to lift the handle every time I leave the house to lock it? Thank you
Hello po, I bought that kind of lock, pag nasa labas ako nao open ko parin yong door kahit hindi nilalagay yong admin password how to solvd this?
Did u enable the autolock feature ?
How I will know user's serial number ?you deleted user 13 passcode and 14 user finger print
After successfully opening the lock just press 5* ang the lock will tell you what serial are you using
Mine is not locking, how do I fix it? Thank you
Touch the fingerprint panel , it will activate the auto lock
This is my second one, great to have.
hi po pano po ung sa phone access naman po , mag add ang pinas admin ng isang admin na nsa ibang bansa failed po kasi ung code nung nsa ibang bansa na admin.
If connected ang door sa wifi Hindi mag fail ang code, try pressing 9# if mag send ng unlock request just to verify na connected
Parehas lng po ba sila ng process ng snail home smart door lock, thanks sa response
Almost the same features pero kelangan pa ng snail home ang hub or gateway to connect to your wifi network
Can i connect this lock with alexa to request her to open the door?
I'm wondering as well can unlock using Google home
Not possible with this lock
1:33 this is new way to lock pick. ofc there is factory reset or master password. otherwise what do if forget passcode lol call lock maker they come rest yes yes XD they can lol
these are even worse than unpickable lock we allreasdy have lol
and they make you think its more secure. door is wood just need drill holes to door or come thru windows still best way in lol
You can also put a door and window sensor or vibrating sensor that can trigger your home alarm system
thank you so much, that was a great help, can you PLEASE make a video on how to use the camera? also how to open and close the door via the smart life app
how to learn chinese?
because the smart lock is speaking chinese
Learning Chinese is difficult 😆. You can change the language though by pressing *#admin , press 3 for system setting , press 3 for language, press 2 for English
I mean video configuration
In this loack,inside always open.not good for child.
It’s actually designed with utmost safety in mind. In case of emergency like if there’s an earthquake or fire the people can easily get out. You can add a separate lock that can’t be reached by kids if that’s your concern
un handle nya pwede bang malipt from right to left? na hindi mababaliktad?
Yes, you can reorient the handle according to your door opening . Meron screw sa loob
Hello sire, i get this one but i canot fix it. I write to you on your instagram if you can give me an answer, thanks sire
Help me, my lock does not recognize a registered fingerprint
I keep registering every one and then my wife’s fingerprint when she’s doing the laundry or wash the dishes portably due to the detergent or soap. Try to wipe off the panel with a soft cloth then reprogram or register again your fingerprint
Sir how to connect with tayu app kindly update me please 😢
After installing the Tuya or smart life app hit the + sign button , add device , click the cam and lock on the side panel . Go to your lock press the *# enter your admin info, then simply follow the voice prompt
Nice video
Sir how to change the language? I have same lock but language is chinese. Want to make it english
Check my other video here: Tuya Smart Door Setup, Language Setting, Passage mode
th-cam.com/video/eZ-stb9l-ag/w-d-xo.html
@@JerroldEllo yes i checked. Very helpful thank you. I will try in the day today.🙏🏻🙏🏻👍🏻👍🏻
Hi sir, when I touch the panel, it enables door bell. I cannot find it on the manual or search it on google on how is the proper sequence in enabling the door bell. It is a hit or a miss and its frustrating.Hope you can help me. Thanks!
I didn’t install a Tuya doorbell but I think you can check that in the scene tab in your Tuya or smart life app. Check the automation coz ur doorbell might be connected by default .
My smartlock is the same as the one on your video sir, there is a feature that you can enable the doorbell but I cannot find it in the manual.
I can't get the menue 1 or 2 or 3 or 3 o don't know why
What r u trying to do ?
Thanks for this video i install mine and i have issue. From inside when turn up the handle locks, from outside it doesn't pop out the lock and leave house unsafe, tried it with admin from outside and user then i push it up to lock the bar doesn't do anything... what need to do? thanks.
Same problem
Did you check the square bar/ knob spindle that connects the outside and inside lock?
do you know what is admin info at factory state?
123456 or 000000
How if you forgetting password
You can reset to factory settings
sir paano ung current passcode nya meron kase sya naka save 123456 at 1234567890 paano alisin
sir bakit po low battery po agad ung nabili ko kalalagay p lng po
Energizer nilagay mo? Mine lasted for 9 months before switching to rechargeable battery
Hi what if the lock just open to anyone finger print? How do we stop that?
That’s not possible , haven’t experienced that in my lock
I just found a solution to this . You need to setup an admin account so only registered fingerprint can open the door
How to lock the door po if you are already outside?
It will autolock after 5 seconds or you can lift the handle to enable the deadbolt
Hi Techy, thanks for your video.
how about na keycard
Tap mo once ang keycard to register it to your lock. Need mo admin privilege para magawa yun
Fingerprint not working after changing batteries, not even 1 year old :(
That’s odd, did u try to register a new fingerprint ?
Useless lock. All the external sensors start wearing out after around the 1 year mark. The keypad will be the first to go. Then the fingerprint sensor starts going out too
Do you know how to fix rhe issue where when I lock it inside, I can still unlock it outside, basically lock function is not working? TIA.
Probably the one you got is a newer version that supports normal open mode or access free .
how to solve it, please support
You can always unlock it if you will be using your admin account. If you enable the deadbolt/deadlock from the inside, all user accounts will be disabled.
Have same problem, lift lever up inside or outside to operate dead bolt. Anyone can open by pressing lever down inside or out.
Looks like its in passage mode, now to figure out how to get out of it as manual is next to useless.
Sorted, reset the lock with a small pin.
Lift lever up from inside bolt shoots forward. Install batteries!
Downloaded the Smart app and uninstalled the Tuya app. Registered me as Admin, assigned pass code, swipe card, finger print, phone number etc.
Now works as it should.
Thank you for your video.
Do you know how to change the Master Password? There is nothing written about in the manual. And I could not find it through trying. (Or if anyone else knows. I am using the Raykube K12)
How to use wifi
Thanks for the video! Is it possible to disable the auto lock when door closes? I tried the passage mode, it works but now I cannot lock from the inside. Even if I activate deadbolt from inside, person outside can open it without passkey or fingerprint. I had to disable passage mode to be able to lock it from the inside. Tnx
yes you cannot lock the door from the inside if you enable the free passage mode
How I can disable it? I think I put his mode by mistake!
hi Kuya sana mapansin mopo, yung generated na password na 123456# nadedelete po ba un ? paano po sya palitan ? Thank you po
How to know if ung passcode is stored as serial number 13? Trying to delete user admin passcode. Always failed. Sana masagot. Tnx
Pwde po mag pa install sa into sir
I’m too far . Kuha ka nalang dyan sa inyo na marunong gumamit ng drill / saw . Meron naman kasama cutting template
Fingure sensor not working.. How we re program the smart lock? Many time reset, but same issue
paano po pagmauumpisa po ng finger print?
You need to have an admin account before you can add a user press *# admin info then you can add or delete the fingerprint
Kumusta po yung tuya smart door lock nyo, okay pa naman po hanggang ngayon? Thanks
I reset the system! But now I can enter even as admin! Even I used 12345, I addition now any one can enter by fingerprint without any registration! Also, I can not control the number it repeated by itself like is there is problem!
Pls lang magtagalog ka nmn dahil hindi ka naman amerikano no yan ang hirap sa atin mga pilipino msyado social climer
Sorry awkward mag Tagalog kasi taga mindanao ako . Automatic kasi ang close caption ni TH-cam pag English 😆. As much as I would like to help other users , this lock comes with different versions. Nagpapatulong ang iba sa config pero iba kasi nabili nila sa lock na gamit ko
@@JerroldEllo eh anu nagyun kung taga mindanao ka bakit ang mga taga mindanao ba eh hindi nagtatahalog at helow mga pilino ang mga nanood sayo nagdadahlan ka pa mayabang ka lng talga yun yon
How to reset to factory settings?
Remove the battery cover ,long press the small button for 10 seconds
My wife is the admin and has her finger print and pass code working but we cannot get my phone [Motorola 5G Ace] to connect. any suggestions . Help please.
Where to buy sir. Link pls
The store in Shopee no longer carry this lock , the one they’re selling right now is with a hub to connect to the internet . I will try to look for a similar item then k will let you know this week
how to reset it's password?
If you don’t have admin access anymore and you want to factory reset, open the battery compartment and press the small button for 6 seconds
How to delete all and reset again?
Inside the battery compartment, press the reset button for 6 seconds . It will reset the lock to factory default
Hi, I bought one, but the one I purchased was for the right-handle door instead of the left. Can I adjust the handle?
You can rotate the handle
How I know the serial number ?
When you open the door using any method, the serial will be logged in the Tuya app or smart life app
How do you know the serial numbers of the different pass codes and fingerprints?
Every time you unlock the door it will be reflected in the smart life app or Tuya app. You can also hear the voice response corresponding to the serial.
How did you set the admin po
Use the default admin info either 1 to 6 or 6 zeros . Then create a new admin. It will delete the default admin info
hi po.. tanong ko lang anony klasenh tuya door knob po ito? anong unit po? 🥰
* 뒤로
#: 확인
지문등록 : *# - 지문터치 - 2 - 1 - 지문 네번터치하기
비번등록 : *# - 지문터치 - 2 - 1 - 비번넘버 등록
is yhis a blue tooth
WiFi enabled device , directly connects to a router , no hub or gateway required
Done subscribing
How to connect to the app.?
Press •#admin info , press 1 for admin, then press 3 for network , press 2 for smart connection . When it’s blinking open your Tuya or smart life app then add the device
Sir kung magregister ug user need ug wifi sir ug maghimo pod ug password need pod ba wifi sir
You don’t need a wifi connection to register or delete a user. Need nimo wifi if you want to open the door lock remotely or gusto lang nimo ma monitor kinsay nisulod sa house. Kelangan pud ug wifi if you connect it with your home alarm system.
extremely primitive. menu is very confusing . can't remember which users i have added. would have loved to have a proper app instead of this manual configuration
I agree , I hope the developer would allow the admin to add and delete users through the app.
Hi, could you possibly help me?
Whenever I press *+# to enter admin mode. It says it is an illegal operation and the system is blocked. Even after factory resetting, this message remained. If I use 123456, it reaches a stage where it asks to enter an elimination number but I don't even know what it is.
Did u press *# admin? Did u press the reset button at least 6 seconds ?
sir i got tuya smart door lock just a month ago but til now it's wont open the door when I unlock it. I followed evrything the seller told me what to do from restoring the factory system to adjusting the motor direction but I just couldn't make it work. any advice I can get 🙏🏻
Do u hear a voice prompt that says unlocked ?
When I enter a user after I press 2 for user setting then 1 to add user, all the numbers do not display to add the code. What should I do to get all numbers to come up. Keeps asking the same question again and again
Have you tried resetting the lock to factory default settings ? If numbers won’t display you can’t enter or add the code. How about adding an administrator ? Did you encounter the same problem?
@@JerroldEllo please help me I have same it
@@ay7aga68 what’s the problem with your lock ?
@@JerroldEllo after I press 2 for delete all user no numbers don't display
@@JerroldEllo and Everytime I press the rest button no action done please help me every one press any 6 numbers and # can open my door
Please is there a way i can set and reset the password with an api
first timer po. paano po if yung sa back panel po na pinipindot is ang lumalabas po sa screen po is ⚠️ ganyan po kaya hndi po kami makapagset up ng passwords.. help pls
It comes with 2 buttons , the one inside the battery compartment is the reset . The outside button in the reset panel wil only allow the admin to unlock from the outside . Please elaborate kung anong button
"practically the same"??? NOPE! This video assumes the user has fingerprint admin access. NOT HELPFUL!
The process of adding or deleting an admin or a user is the same and I just assumed that only the admin can add or delete both. I’ll probably upload another vid and I will give an honest review and tricks that I’ve learned from other users as well .
Dear Jerrold ,
I would like to know if you could help me, please.!
I bought a X9-Black(Tuya APP), thought Lazada, I would like to know if has a feature of “aut lock”, so when the door are close, after few second it lock automatic.
I look at the app and manual and I could not see it.
Thanks
Cleverson
Yes it can autolock
Good morning bro. Baka pued mo akong matulongan. Ibang brand ang door knob ko at tulad sa tanung ng iba, ayaw syang mag auto lock anu po advice nu kasi ibang brand to. Thanks po
Anong brand ng lock ang gamit mo ? Nagsetup ka na ng admin account ?
Q. How if the door is wide open? Or didn't close exactly. Is the automatically door lock will operate? Leaving the door open in lock mode?
Is it waterproof?
Yes , it will still automatically lock . It’s better to install a door closer . It’s more of a spill proof but not totally waterproof since there’s a tiny hole at the bottom for the physical key