Tuya Smart Door Setup, Language Setting, Passage mode

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  • เผยแพร่เมื่อ 3 ก.ค. 2024
  • In this tutorial, we will show you how to set up and configure the Tuya Smart Door Lock.
    The Tuya Smart Door Lock is a great way to secure your doors and keep your family safe. This tutorial will show you some tips and tricks shared by users like admin information setup for first time users, changing the language setting from Chinese to English. enabling the free passage mode, changing the battery, and using the mechanical key.
    So if you're looking for a smart door lock that is easy to use, this is the tutorial for you!
    Get it from here:
    invl.io/clfisrw
    invl.io/clgucii
    Sections:
    0:00 - 0:42 Introduction
    0:43 - 1:17 Reset
    1:18 - 2:50 Admin Account Setup
    2:51 - 4:45 Change Language Setting
    4:46 - 6:48 Enabling and Disabling the Free Passage Mode
    6:49 - 8:29 Replacing the Battery
    8:30 - 9:26 Using the Mechanical Key
    9:27 - 9:56 End
    Buy this lock here:
    invl.io/clgucii
    Watch related videos here:
    Tuya Smart Door Lock Fingerprint and Passcode Setup
    • Tuya Smart Door Lock F...
    Tuya Smart Door Lock Unboxing and Installation
    • Tuya Smart Door Lock U...
    SOCIAL MEDIA
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    / jerrold.ello
    / ekonomizta
    #smarthome
    #tuyasmartdoor
    #smarthomesecurity
    _______________________________________________________________________
    Special thanks for the intro template:
    / channel
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ความคิดเห็น • 224

  • @jayjayangeles382
    @jayjayangeles382 2 ปีที่แล้ว +1

    salamat sir ng madami🙏

  • @gurugubellideviprasad8362
    @gurugubellideviprasad8362 ปีที่แล้ว

    Thank you so much bro..
    for giving valueble information
    thank yoy

  • @RexTorres
    @RexTorres 10 หลายเดือนก่อน +2

    You're a life saver! That free passage bit was what I was looking for.
    I have a slightly different model and was wondering how I could allow guests to open the door without giving each and every one of them temporary access.

  • @kiddmonger310
    @kiddmonger310 2 ปีที่แล้ว +1

    Very helpful

  • @cristianabreu7797
    @cristianabreu7797 23 ชั่วโมงที่ผ่านมา

    Thank you

  • @abetterway8899
    @abetterway8899 2 ปีที่แล้ว +1

    nice follow up je.

  • @luisperezd
    @luisperezd ปีที่แล้ว +2

    good, came for the passage mode

  • @CHUKWUNWEIKEDANIEL-ey4sx
    @CHUKWUNWEIKEDANIEL-ey4sx 11 หลายเดือนก่อน

    Thanks

  • @widodochannel927
    @widodochannel927 ปีที่แล้ว

    Keren👍👍

  • @ziaurrehman6604
    @ziaurrehman6604 ปีที่แล้ว

    good

  • @SpyroCurtis
    @SpyroCurtis 2 ปีที่แล้ว

    Just a tip have always a small power bank if you have, no need something expensive from outside at the bottom has a mini usb in case you are out alone and the batteries run out. I haven't test it with a device if has firmware updates etc. Just give a try. :)

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      Tnx for the tip. This lock is really reliable , never had any problem so far .

  • @ssemagandaponsiano1483
    @ssemagandaponsiano1483 9 หลายเดือนก่อน

    Do I need a door closer for the safe closing and opening or it's not necesary ?

  • @cleversonsouza1439
    @cleversonsouza1439 ปีที่แล้ว

    Dear Jerrold, I would like to know if you could help me, please.!
    I bought a X9-Black(Tuya APP), thought Lazada, I would like to know if has a feature of “aut lock”, so when the door are close, after few second it lock automatic.
    I look at the app and manual and I could not see it.
    Thanks
    Cleverson

  • @autocle1
    @autocle1 5 หลายเดือนก่อน

    hi, please how do you set up the App and also turn off the alarm from the smart lock? the alarm goes off whenever i open the and have been having issue doing both, thanks

  • @tfreshdj
    @tfreshdj ปีที่แล้ว

    Hi, I have a similar door lock but different model. I set up the admin psswor and fingerprint but everytime I lock the door fr inside it just makes a noise and says door unlocked but the lock doesn't open. Any idea what couldbe wrong?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Try to check the center rod that connects the 2 handles .

    • @leblancjb
      @leblancjb ปีที่แล้ว

      Also make sure that the little arrow on the back of the front half of the lock is pointing up during the install. Otherwise, you'll end up with a door that won't open or won't lock (even though it seems like everything is connected and working properly)

  • @user-lm6hz9ic3g
    @user-lm6hz9ic3g 7 หลายเดือนก่อน

    How does the app look? Any benefits of using the app?

  • @danignacio2629
    @danignacio2629 7 หลายเดือนก่อน +1

    Brod how to setup wifi system on this smart lock?

  • @rashida6147
    @rashida6147 4 หลายเดือนก่อน +1

    I keep getting a fail message when I try to do hotspot or intelligence pairing so I can use Tuya app. Can you help

  • @dennistonrockstone
    @dennistonrockstone 2 ปีที่แล้ว +1

    Thanks for the video.
    Does it allow you silence the voice/speech?

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      Sorry the voice can’t be disabled

  • @tedb5432
    @tedb5432 5 หลายเดือนก่อน

    You are saviour, can't understand the manual. I think you can set look via Tuya.
    I have a slight problem the door ain't locking. Anything I doing wrong

    • @JerroldEllo
      @JerroldEllo  5 หลายเดือนก่อน

      You probably set it to free access mode . If you touch the panel or use a valid passcode it will go back to auto lock mode

  • @31K4L
    @31K4L ปีที่แล้ว +1

    Can you turn on the voice and just keep system sounds?

  • @hassanrana4874
    @hassanrana4874 9 หลายเดือนก่อน

    Hi friend can you help me...i have a tuya lock...in my case...inside the lock there is on motor...the main thing is..when i am trying to unlock it will not unlock... Bcz inside the lock motor not working.... But i checked if motor disturb....but motor is okay....functionally motor not working.... What to do plz help me

  • @heraldking7368
    @heraldking7368 10 หลายเดือนก่อน

    Q. How if the door is wide open? Or didn't close exactly. Is the automatically door lock will operate? Leaving the door open in lock mode?
    Is it waterproof?

  • @renatopfi0
    @renatopfi0 ปีที่แล้ว

    Hello, I have the Smart Lock K7 Pro Bluetooth. I noticed that some log registers does not show on Smart Life APP. When I use the bluetooth unlock via APP it registered correctly. I use a Smart Gateway as well. Do you know how I can fix it ?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Sorry I’m not so familiar with Bluetooth since my smart door lock uses wifi and everything is logged in the cloud .

  • @home2241
    @home2241 ปีที่แล้ว

    Hi thanks for the great information.
    I recently purchased this lock however every time we open it the alarm goes off. Do you know how to turn of alarm?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Are you using the sonoff home alarm system? Probably it’s in the routine that automatically disarm your alarm when you’re home .

    • @home2241
      @home2241 ปีที่แล้ว

      @@JerroldEllo i mean the alarm on lock goes off every time we open door. Can we turn alarm off on door lock?

    • @Miran000
      @Miran000 ปีที่แล้ว

      Check the best smart door lock here
      miramoon.co/products/electronic-smart-lock-dual-mode-fingerprint-door-lock-security

  • @wyzpau4577
    @wyzpau4577 ปีที่แล้ว +1

    Hi, thank you for the video, but when I try to change the language it gives me 7 options, if I try 332 something different happens and I can’t understand

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      3 3 1 is for Chinese and 3 3 2 for English . I not sure if there are other languages available.

  • @cookingbud571
    @cookingbud571 4 หลายเดือนก่อน

    Have a question how can i reach you thanks

  • @wellbornjuryguinto8789
    @wellbornjuryguinto8789 ปีที่แล้ว

    sir thank you for dis video meron po ba kayu ung sa shanong smart door lock

  • @4mazon
    @4mazon ปีที่แล้ว

    Can you mount it only with the cylinder, not making more holes on the door?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Not possible for the main door . You don’t need to make more holes only for the inside door lock version

  • @algarni1388
    @algarni1388 11 หลายเดือนก่อน

    can I permanently disable passage mode?
    I dont need it.

  • @user-us6lh9io4c
    @user-us6lh9io4c 5 หลายเดือนก่อน

    Sir ask ko, after po mag change ng passcode nawala po ang sound/voice pag pinipress and code. Sana po mapansin ang question ko.

  • @danielsetiawan92
    @danielsetiawan92 ปีที่แล้ว

    Hi! Do you know how to keep lock the door if you inside the room/house even eligible person try to use fingerprint to open it up?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      There’s a small button that when raised will disable users form opening the door unless he or she has a. Admin account

    • @danielsetiawan92
      @danielsetiawan92 ปีที่แล้ว

      @@JerroldEllo do you know where’s the small button?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Inside the battery compartment

  • @zefir-ws7ud
    @zefir-ws7ud 5 หลายเดือนก่อน

    Ci co dostali zamek ze sprężynką,(4cmx0.5cm)należy ją założyć miedzy klamkami,aby trzpień ich łączący nie wypadł.Ja wchodziłem przez okno,bo trzpień wypadł.Nic nie zadziałało.

  • @RotaryGoRally
    @RotaryGoRally ปีที่แล้ว

    how many users can you add? and the procedure is done bij the administrator?just adding users ? do they get an accountnumber that you have to add in Tuya smart on your phone? where to find the account number then?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      9 administrators, 100 fingerprints , 100 cards, and 100 passcodes . Only the admin can add an admin or user. Yes you can get the serial after adding a user or admin in the lock then create a user in the Tuya smart app and input that serial associated to a particular user

  • @kevinjiva
    @kevinjiva ปีที่แล้ว

    Can you add new IC Cards, if so then how and wich kind or where to buy ? Thx

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      If your from the Philippines , yes you can buy online . The price is at P222 each as of now in Shopee

  • @dumitrymd5557
    @dumitrymd5557 8 หลายเดือนก่อน

    If I leave the house and close the door without lifting the handle, does the door lock automatically? So that no one can enter? Or is it necessary to lift the handle every time I leave the house to lock it? Thank you

    • @JerroldEllo
      @JerroldEllo  8 หลายเดือนก่อน

      It will still lock automatically without lifting the handle . The deadbolt is optional which you might find useful especially at night

  • @christianjohnmacaraeg4652
    @christianjohnmacaraeg4652 ปีที่แล้ว

    Sir what model are you using? Do you have a link in shoppee or lazada?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Nasa description ang link

  • @nelsonpanyanouvong7810
    @nelsonpanyanouvong7810 ปีที่แล้ว

    Mine looks the same but the change language part never happens, I have two 1 was already in English, but I can't get into the 332 part ever

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      the one you are using might be different from my lock

  • @johnrodrigues4244
    @johnrodrigues4244 ปีที่แล้ว

    I have a similar model but when I press open it locks and when I press lock it opens. Is there a setting to reverse this?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      If the door is in free passage mode , the door will be set to lock mode once you touch the fingerprint panel . Even if you lock the door, it can still be opened by anyone when in feee passage mode

    • @rolandoarbis9790
      @rolandoarbis9790 2 หลายเดือนก่อน

      ​@@JerroldEllosir Chinese po di ko matransfer sa english

  • @alikhlas4184
    @alikhlas4184 4 หลายเดือนก่อน

    How to change the pin ?

    • @JerroldEllo
      @JerroldEllo  4 หลายเดือนก่อน

      If you are the admin you need to delete it through the door then change it with another pin

  • @seziodalpiva2713
    @seziodalpiva2713 ปีที่แล้ว

    Hi, i recently installed my locker, is exactly the same model, but i can’t connect whit the app, i follow the instructions, but i don’t know if a im chosen the correct mode, i tried to use the hotspot connection and the intelligent one, but they don’t work, seems that the locker ends the connection before the app can’t finish, can you help me?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว +1

      The lock works with a 2.4ghz band only

    • @seziodalpiva2713
      @seziodalpiva2713 ปีที่แล้ว

      @@JerroldEllo My phone is conected in a 2.4g network. Recently i bought a cleaning robot, which i connected in the Tuya app without trouble.
      Could you do a video of how do connect the locker on wi-fi? would help a lot

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      @@seziodalpiva2713 I’ll try to make one this weekend.

  • @magicaltayaamagicaltayaa7625
    @magicaltayaamagicaltayaa7625 ปีที่แล้ว

    Mine seems to be pre-set to passsge mode , how do i chage that?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Touch the fingerprint panel and it will set to autolock

  • @elmoaguenza6243
    @elmoaguenza6243 10 หลายเดือนก่อน

    Hello! How can I raise the volume? I can hardly hear the voice! Thank you

    • @JerroldEllo
      @JerroldEllo  10 หลายเดือนก่อน +1

      Sorry , you can’t

  • @zahrazahra-df2qf
    @zahrazahra-df2qf ปีที่แล้ว

    What different cancel passage mode in system setting?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      passage mode will automatically be canceled once you touch the fingerprint panel or use the IC card or passcode. you don't need to go to the settings

    • @magicaltayaamagicaltayaa7625
      @magicaltayaamagicaltayaa7625 ปีที่แล้ว

      Mine doesn't automatically cancel, it's set in passage mode and I can't set to lock mode!?

  • @home2241
    @home2241 ปีที่แล้ว

    Can you turn off the alarm on the door lock?

  • @moirakakellona1847
    @moirakakellona1847 2 ปีที่แล้ว

    How long does the battery last?

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      If you enable the passage mode for sure it will last more than a year . In my case kahit naka autolock it lasted for a year using 4 energizer battery

  • @joenelsaracho4836
    @joenelsaracho4836 ปีที่แล้ว

    Ty for this so pede card ilan rfid card kasama pede ba rfid card lahat ?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      2 ic cards Lang kasama

  • @Richard-uv4od
    @Richard-uv4od 10 หลายเดือนก่อน

    can you put a delay on the auto lock?

    • @JerroldEllo
      @JerroldEllo  9 หลายเดือนก่อน

      You can’t

    • @Richard-uv4od
      @Richard-uv4od 9 หลายเดือนก่อน

      @@JerroldEllo thanks, gonna change this one for one with better features! Cheers

  • @evangelostsagarakis9050
    @evangelostsagarakis9050 ปีที่แล้ว

    How can I turn off the voice up on lock or unlock?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      not possible to turn it off

  • @vinzsupat8290
    @vinzsupat8290 2 หลายเดือนก่อน

    How to connect the app

    • @JerroldEllo
      @JerroldEllo  2 หลายเดือนก่อน

      You need to press the *#admin , press 1 for admin settings , press 3 for network , press 2 to connect to your wifi network

  • @dadelz
    @dadelz 11 หลายเดือนก่อน

    Hi Jerrold I have no luck with the lock. It does not give me the press 1 to add admin option after I pressed * # 123456#. I reset it by pressing the button at the battery section and it is saying initialized successful, but the same after doing that. Can you please help?

    • @dadelz
      @dadelz 11 หลายเดือนก่อน

      Hi Jerrold. I managed now to set my code, finger print and card. However the door does not lock, it can always be opened from inside and outside, even if the deadbolt is ON. I disabled and enabled normal open mode by selecting 3 (passage mode) several times but still it does not lock either way. I will appreciate your help.......

    • @christopherphillips4198
      @christopherphillips4198 5 หลายเดือนก่อน

      How did you get the admin options to work. I am having the same problem

    • @christopherphillips4198
      @christopherphillips4198 4 หลายเดือนก่อน

      @@dadelz how did you get it to give you the Admin option? I can only add Users

  • @roevelfranzalvarico1949
    @roevelfranzalvarico1949 2 ปีที่แล้ว +1

    Hello sir, I see you’re from Iligan city. I’m from the same city as well. I bought the same smart door lock and installed it at home. No matter how I set it up following your instructions, it wouldn’t lock the door. I’m really confused what I did wrong. I hope you can help me.

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      Probably naka free passage mode ka . Dili mo auto lock ?

    • @rommelperena4995
      @rommelperena4995 2 ปีที่แล้ว

      @@JerroldEllo sakin din ganun. Ayaw din mag lock kahit ano gawin ko. Parati syang naka free passage mode. Yung video mo hindi masyado na explain pano tanggalin ang free passage mode.

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      From free passage mode , touch mo Lang ang fingerprint panel babalik sa auto lock ang setting

    • @aehrt4433
      @aehrt4433 ปีที่แล้ว

      Mine too. I already disabled the free passage mode. Di padn sya nglolock.pahelp po thnku

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Press *#admin , press 3 for lock settings , press 2 for unlock mode, then press 4 to disable passage mode . If you enable passage mode using the menu settings , alternate na nag lo lock at passage mode everytime you touch the fingerprint panel

  • @jmhagardner
    @jmhagardner ปีที่แล้ว +1

    Mine is stuck in free passage mode. I didnt actually put it into free mode, it just went like that and cant fix.HELP!

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Try cancelling using the menu . Press *#admin , press 3 for system , press 2 for unlock mode , then press 4 to cancel free passage mode .

    • @archcoronel
      @archcoronel ปีที่แล้ว

      Hi mine too :(, could you fix it?

  • @lupis5997
    @lupis5997 ปีที่แล้ว

    How do you activate Bluetooth for a family member to connect to the app?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      this is a wifi version . Just tell your family member to create an account in Smart Life app in android or iOs then make them an administrator if you want them to control the lock

    • @chachamiclat6135
      @chachamiclat6135 4 หลายเดือนก่อน

      Can I make account on tuya app and delete all the users and admin?

    • @JerroldEllo
      @JerroldEllo  4 หลายเดือนก่อน

      @chachamiclat6135 the Tuya app only keeps the record of the unlocking events , you need to delete it in the door

  • @Tenchi96
    @Tenchi96 6 หลายเดือนก่อน

    Hi sir. Our tuya smart lock is weird. After hard reset, entering *#123456# does not work nor does *#000000#
    Help pls

    • @JerroldEllo
      @JerroldEllo  6 หลายเดือนก่อน

      Did u receive a voice prompt notification that the reset was successful ? Hard reset will happen after pressing the reset button for 6-10 seconds

  • @cmonitoring
    @cmonitoring ปีที่แล้ว

    Whi the allarm never stop? How to off?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      I’m sorry but mine doesn’t have a built in alarm , I don’t know how to stop yours

  • @proloysrot4114
    @proloysrot4114 2 ปีที่แล้ว

    I am in Bangladesh and thinking to buy it. Do you think it is ok for buying?

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว +1

      I would highly recommend this lock but you need to buy this from your local supplier or from an online store operating in your country for warranty claims just in case you need one. I’ve been using Tuya Smart Door Lock for more than a year with no issues at all

  • @WobbyChip
    @WobbyChip ปีที่แล้ว

    After hard reset, It just asks me to reguster administartor and then infinitly asks to register user. I can't event get into the same settings with only 4 keys lighting.

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      If you add a new administrator it will automatically remove the default admin. If it asks for a new user just press the go back button repeatedly to exit.

    • @christopherphillips4198
      @christopherphillips4198 5 หลายเดือนก่อน

      Did you manage to solve this? I have the same problem. After reset I don't get system settings. Just add users

    • @christopherphillips4198
      @christopherphillips4198 4 หลายเดือนก่อน

      @WobbyChip did you manage to solve this? I am still having this problem

  • @jarevisuals8092
    @jarevisuals8092 10 หลายเดือนก่อน

    Sir got my smart lock and it did not lock how to reset this one?

    • @JerroldEllo
      @JerroldEllo  10 หลายเดือนก่อน

      The reset button is inside the battery compartment. Press it for 6-10 seconds

  • @marbenbarsaga7319
    @marbenbarsaga7319 ปีที่แล้ว

    Sir ask lang bakit ung handle hindi sumasama ung mortise nya pag ilock mo na xa?Thank you.

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Did u put the metal rod that connects the 2 handles? It’s mechanical from the inside dapat sumasama ang latch and deadbolt

  • @axelladiaries7984
    @axelladiaries7984 ปีที่แล้ว

    I have a problem . Why any fingerprint that is not registered can open the door?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      You’re lock is probably on a free passage mode

  • @user-dr5gs6mj9v
    @user-dr5gs6mj9v 9 หลายเดือนก่อน

    the question i have is, how long last these chinese locks? Any longer experence?

    • @JerroldEllo
      @JerroldEllo  9 หลายเดือนก่อน

      I bought it for $72 and I’m not expecting to to last for long. For now it’s perfectly working since I shared this video.

    • @user-dr5gs6mj9v
      @user-dr5gs6mj9v 9 หลายเดือนก่อน

      @@JerroldEllo Thats my problem. I need such for my airbnb condos. And its really hard to find any "not chinese" stuff which brakes after a year. And even if i find something, than its still chines but labeled with made in germany or such stuff hahaha

  • @eparq
    @eparq ปีที่แล้ว

    H there, I just install one of this lock, and I could access the menu because it not accept the factory admin password 123456#. When I reset it, it ask for initialization pass code…

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Probably it’s a different version than the one I’m using. Did u try using 000000?

    • @eparq
      @eparq ปีที่แล้ว

      @@JerroldEllo 000000 worked… then I was stuck to enter setting menu trough keyboard… but ended I solved using TTLock app and then worked fine… thanks.

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Nice to hear that 😁

  • @loweb2v
    @loweb2v 7 หลายเดือนก่อน

    I can't get free passage to work using 5#. Any other tips please

    • @JerroldEllo
      @JerroldEllo  7 หลายเดือนก่อน

      Other option is to disable the autolock thru the menu

    • @loweb2v
      @loweb2v 7 หลายเดือนก่อน

      @@JerroldEllo thanks for relying but I couldn't find it in the menu. Do you know where it is ?

    • @JerroldEllo
      @JerroldEllo  7 หลายเดือนก่อน

      Press *#admin, press 3 system , press 2 for unlock mode, press 3 to enable passage mode . That will disable the auto lock thru the menu

    • @JerroldEllo
      @JerroldEllo  7 หลายเดือนก่อน

      Press *#admin , then press 3 2 3

  • @vsappel
    @vsappel 6 หลายเดือนก่อน

    How I set the date?? Mine is incorrect.

    • @JerroldEllo
      @JerroldEllo  6 หลายเดือนก่อน

      If your door is connected to your wifi network, the date and time are automatically set

    • @vsappel
      @vsappel 6 หลายเดือนก่อน

      @@JerroldEllo Thank you, It only worked after factory reset.

  • @happy-sk6ds
    @happy-sk6ds 9 หลายเดือนก่อน

    Mine can't be locked again after deactivated the passage mode, how to solve this?😢

    • @JerroldEllo
      @JerroldEllo  9 หลายเดือนก่อน

      Either you go to the menu to enable it or simply touch the fingerprint panel

    • @happy-sk6ds
      @happy-sk6ds 9 หลายเดือนก่อน

      @@JerroldEllo still doesn't work🥲

  • @marilyntipton3153
    @marilyntipton3153 หลายเดือนก่อน

    Sad part I call customer service for help and they referred me to the manual or the seller?! What the what.. I just need to add the key card followed @2:21 and I couldn't get it to work

    • @JerroldEllo
      @JerroldEllo  หลายเดือนก่อน

      Press *#admin , press 2 for user, press 1 to add user , tap the IC card once .

  • @MalikahSayid
    @MalikahSayid 6 หลายเดือนก่อน

    I have an issue after hard reset setting and then I'll try to connect my smartphone but there is no choice for system setting for network, only add user, delete user,passage mode and silent mode 😢

    • @christopherphillips4198
      @christopherphillips4198 5 หลายเดือนก่อน

      Did you solve this? I have the same problem.

    • @JerroldEllo
      @JerroldEllo  5 หลายเดือนก่อน

      After pressing the hard reset button for 6-10 seconds , the lock should be restored to default factory settings . After entering the admin info ir should lead you to the main menu where 1 is for admin , 2 for user settings . 4 for network .

    • @christopherphillips4198
      @christopherphillips4198 5 หลายเดือนก่อน

      Yes I have tried this multiple time. I hear the message that the reset is successful and after entering the admin code, I don't get the settings options. I used to when I first installed it.
      Also, my user can still use their finger to open the door so it is not resetting properly

  • @nicakeithberinguela4929
    @nicakeithberinguela4929 5 หลายเดือนก่อน

    Hi po, paano madelete yung default password na 123456? Gusto po sanang palitan ng bago. Salamat po.

    • @JerroldEllo
      @JerroldEllo  5 หลายเดือนก่อน

      If nag set ka ng new admin pass automatic ma delete ang default . Another option is to create a new admin pass then delete the default, after opening the door it will mention the serial . Navigate thru the menu, delete mo nalang using the serial corresponding to that 123456

  • @yasminmendoza3967
    @yasminmendoza3967 2 หลายเดือนก่อน

    Sir question po sa app, before nagaalert sakin pag wrong finger print, ngayon po hindi na after ko siya ireset and connect again. How to fix po kaya? TIA 🙏🏻

    • @JerroldEllo
      @JerroldEllo  2 หลายเดือนก่อน

      Did you check the settings on your phone ? Baka na disable ang notifications ng App

  • @teyobeixer
    @teyobeixer ปีที่แล้ว

    Hi, when I unlock my Tuya smart lock it says lock and when unlock it, it says locked. Please help me to correct this.

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      I haven’t encounter such problem with my lock. If it was newly installed try to reset , there’s a button snide the battery compartment

    • @gratielacatanoiu5603
      @gratielacatanoiu5603 5 หลายเดือนก่อน

      It's a problem with direction left/ right. You must to inverse it

  • @programsupportofficeofpedp5223
    @programsupportofficeofpedp5223 ปีที่แล้ว

    Hi, can you tell me how to stop passenger mode off?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Just touch the fingerprint panel it will go back to autolock mode

    • @programsupportofficeofpedp5223
      @programsupportofficeofpedp5223 ปีที่แล้ว

      @@JerroldEllo I have tried but it's not working. Do I have to do any additional things?

    • @magicaltayaamagicaltayaa7625
      @magicaltayaamagicaltayaa7625 ปีที่แล้ว

      ​@@programsupportofficeofpedp5223 did you figure this out? I'm having the same problem

    • @hassanmarzook4372
      @hassanmarzook4372 8 หลายเดือนก่อน

      I have same problem

  • @danieltombs3869
    @danieltombs3869 ปีที่แล้ว

    Hi sir ask ko lang pwde ba always visible ung mga number po para pindot nlng for password?

  • @hvacae6904
    @hvacae6904 ปีที่แล้ว

    Tanong ko lang halimbawa naubos yung charge ng battery at nakalock yan mabubuksan pa ba yan o me option bang susi

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      2 physical keys are included , may micro USB port sa harap just in case maubos ang battery at locked ang door

  • @ariyoolabode7487
    @ariyoolabode7487 ปีที่แล้ว

    How can I set up the fingerprint?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      pls watch my video tutorial here: th-cam.com/video/Cu-croLaJOw/w-d-xo.html

  • @Zaitun8428
    @Zaitun8428 2 หลายเดือนก่อน

    Hi, how to change the admin password (123456) even I'm changing the new password.

    • @JerroldEllo
      @JerroldEllo  2 หลายเดือนก่อน

      When you assign a new admin pass , the default will be deleted . In case it’s still there just remember the code or serial then delete it

    • @Zaitun8428
      @Zaitun8428 2 หลายเดือนก่อน

      @@JerroldEllo thank you

  • @rashidalsaidi4061
    @rashidalsaidi4061 ปีที่แล้ว

    Can disable the voice of locking and unlocking? It's annoying

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Sorry , there’s no option to disable the voice

  • @vnseadrnetrs
    @vnseadrnetrs 2 ปีที่แล้ว

    Hello po!
    Nagplano po ako bumili ng ganito po, but my door is opened in the left side. Can the door lock be rotated po so I can use it for my door? I hope you understand 😅 I can't speak english or tagalog fluently kasi😅

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      Yes you can change the position

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว +1

      When you remove the door lock there’s a big screw that holds the handle. Loosen it then turn the handle to the opposite direction . Do this on the front and back door panels

  • @1400015
    @1400015 ปีที่แล้ว

    Sir,, pano po pag hindi naeengage ung lock? Parang naka passage mode po sya palagi

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      From free passage mode automatic na ca cancel when you touch the finger print panel or use the ic card /passcode . You need to disable the free passage mode in the menu settings

  • @MsCHARYLLE
    @MsCHARYLLE ปีที่แล้ว

    hi pano po kaya mag lock? thank u

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      What do you mean ? Autolock by default but you can enable the free passage mode also

    • @MsCHARYLLE
      @MsCHARYLLE ปีที่แล้ว

      @@JerroldEllo hello, naka free passage mode po siguro kc hindi nag la lock..i already tried ung mga suggestions sa comments but still hindi pa din po siya nag la lock..thank u

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      If you touch the fingerprint panel , it will activate the autolock , pwede din disable mo sa menu or cancel the three passage mode there . Newly installed ba to? Or it just stopped working ?

  • @mariemendoza2467
    @mariemendoza2467 2 ปีที่แล้ว

    Hii! Paano po pag nakaconnect na sa wifi and sa app yung tuya and yun yung ginagamit to unlock the door. Pero paano po if wala ako sa bahay maaccess ko pa po ba yung app using different wifi po? Ma-unlock and lock ko pa po ba kahit nasa malayo ako at I’m using different wifi or kahit data po?

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      Yes you can still access the app as long as meron ka internet sa phone . If naka autolock Lang pwede mo ma unlock if someone presses 9# then click mo ang yes or confirm . If naka free passage mode d mo pwede ma lock remotely

    • @mariemendoza2467
      @mariemendoza2467 2 ปีที่แล้ว

      @@JerroldEllo Paano po if yung nakaconnect na wifi doon sa tuya is walang connection or namatay yung wifi ma-access mo pa po ba sa cellphone mo yung tuya application to open the door po?

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      @@mariemendoza2467 unfortunately hindi kasi when somebody presses 9#, it will send an unlock request to your phone. You can create a temp pin on your app but it will not be recognized by the door if it's disconnected from your home wifi network.

    • @mariemendoza2467
      @mariemendoza2467 2 ปีที่แล้ว

      @@JerroldEllo pero kahit walang wifi po pero sa key card mao-open parin po right? Mad- detect po ba yon ng app kahit Hindi siya nakaconnect po sa wifi?

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      Yes keycard or pins/users added dun sa door mismo no need for internet na

  • @lostnavigatorofsevenseas150
    @lostnavigatorofsevenseas150 ปีที่แล้ว

    hello mga lodi yung akin nd mag lock. anu gagawin

  • @d1v1s1onby0
    @d1v1s1onby0 ปีที่แล้ว

    how do you delete a code?

    • @d1v1s1onby0
      @d1v1s1onby0 ปีที่แล้ว

      it asks me for a user number - but I cant find the user number for the code

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว +1

      Open the Tuya or Smartlife app then open the door . The code will be logged/shown there

    • @d1v1s1onby0
      @d1v1s1onby0 ปีที่แล้ว

      @@JerroldEllo Thank you - that worked

  • @mylenerecio2076
    @mylenerecio2076 ปีที่แล้ว

    Help please.Hindi naglolock.Pag nilock mo sa loob,maoopen mo pa rin sya.

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Ma oopen ang door without the passcode or fingerprint if naka free passage mode , just press the fingerprint panel

    • @mylenerecio2076
      @mylenerecio2076 ปีที่แล้ว

      @@JerroldEllo how ro deactivate free passage mode?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      @@mylenerecio2076 touch the fingerprint panel or use the menu , press *#admin then press 3 , 2, 4 to cancel passage mode

  • @thegiftlove940
    @thegiftlove940 7 หลายเดือนก่อน

    I wonder why my Smart lock didn't lock

    • @janeaileenlapena6465
      @janeaileenlapena6465 2 หลายเดือนก่อน

      Mine too, sir please help how to correct this…why my smart lock doesn’t lock

  • @pis2wan48
    @pis2wan48 ปีที่แล้ว

    hi, after entering default PIN 123456, plsregister user agad lalabas wala ung 1,2.3.4 na setting para ma delete sana ung default admin

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Automatically ma delete ang default pin if you add a new admin

    • @jaymarkverceluz
      @jaymarkverceluz 5 วันที่ผ่านมา

      @@JerroldElloyou mean isa lang po dapat ang pinaka admin per door?

    • @JerroldEllo
      @JerroldEllo  5 วันที่ผ่านมา +1

      @@jaymarkverceluz nope ang default admin lang ma delete , you can still add another admin if u like

    • @jaymarkverceluz
      @jaymarkverceluz 5 วันที่ผ่านมา

      @@JerroldEllo salamat po

  • @jesstin7192
    @jesstin7192 2 ปีที่แล้ว

    How to change password po and delete the old one? May nakaalam po kasi ng old pass. Thank you po

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      I have a video tutorial for that check mo nalang yung fingerprint and passcode setup

    • @JerroldEllo
      @JerroldEllo  2 ปีที่แล้ว

      th-cam.com/video/Cu-croLaJOw/w-d-xo.html

  • @rhipol0568
    @rhipol0568 20 วันที่ผ่านมา

    Bakit kaya yung akin po pag inikot paangaylt yung lever naguunlock sya?

    • @JerroldEllo
      @JerroldEllo  20 วันที่ผ่านมา

      If enabled ang autolock, nag lolock pag tinaas ang handle . If you press 5# after opening the autolock will be disabled

    • @rhipol0568
      @rhipol0568 20 วันที่ผ่านมา

      Ah ok po so mas ok pala na disabled ang autolock tas ilock nalang para kahit itaas ang lever di mabubukasan? Tama po ba?

    • @JerroldEllo
      @JerroldEllo  20 วันที่ผ่านมา

      If you’re concerned with unauthorized entry better enable the autolock . Otherwise , disable mo nalang to save on battery

  • @isabelorodulfojr6912
    @isabelorodulfojr6912 ปีที่แล้ว

    Diko maset uNg samin😢

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Ang alin? Administrator ? Reset mo nalang

  • @francogerio3656
    @francogerio3656 ปีที่แล้ว

    Bro bat yung akin ayaw mag auto lock?

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      Naka activate ang free passage mode . Touch the fingerprint panel or use card / passcode

    • @francogerio3656
      @francogerio3656 ปีที่แล้ว

      @@JerroldEllo bro pano sya ma deactivate, sinubukan ko na, di ko makuha

    • @JerroldEllo
      @JerroldEllo  ปีที่แล้ว

      To activate the free passage mode , unlock mo muna then press 5#, to deactivate touch no lng ang fingerprint panel

    • @francogerio3656
      @francogerio3656 ปีที่แล้ว

      @@JerroldEllo sir ok lng po ba mag video call ako sa inyo? Pasensya na po ha, tagal po mag reply nung punagbilhan ko sa lazada till now di po ko makaalis bahay di ko kasi mailock? Messege po ko sa inyo sa messenger kung ok lng sir, thanks

    • @aehrt4433
      @aehrt4433 ปีที่แล้ว

      @@francogerio3656 sir same problem hir ayaw maglock. Ano po ginawa nyo?

  • @alfredhcs
    @alfredhcs ปีที่แล้ว

    why mine tuya smart door different with yours? cannot follow to change the language.

  • @johnwilson5719
    @johnwilson5719 7 หลายเดือนก่อน

    Can you turn the voice off.

    • @JerroldEllo
      @JerroldEllo  7 หลายเดือนก่อน

      Yes you can disable it

  • @gastoncastro6398
    @gastoncastro6398 6 หลายเดือนก่อน

    Can you turn on the voice and just keep system sounds?

  • @user-us6lh9io4c
    @user-us6lh9io4c 5 หลายเดือนก่อน

    Sir ask ko, after po mag change ng passcode nawala po ang sound/voice pag pinipress and code. Sana po mapansin ang question ko.

    • @JerroldEllo
      @JerroldEllo  5 หลายเดือนก่อน

      Enable mo lang speaker by pressing *#admin, press 3 for system settings , 1 for voice setting , press 1 to enable