SECRET Firmware FIX for DJI Phantom - KEN HERON
ฝัง
- เผยแพร่เมื่อ 25 ต.ค. 2017
- This issue had me wringing my hands in frustration until I called my pal James at Vivid Aerial RC in Nashville, Tennessee. (Thanks James!)
Check out Vidid Aerial RC's website: www.vividaerialrc.com/
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THANK YOU!!! I have been sooooo frustrated for weeeeeks, trying all kinds of advice, and this simple detail did the trick!!! Wooohooo!! Big thank you from NORWAY! So grateful!!
I just wanted to say that the Real Estate video of your home is the best video I have ever seen on the subject. Very professional, very detailed and just an outstanding way to sell a home. Very well done Ken.
Hey, thank you so much Bud!
I worked hard on that project. I'm really glad it is appreciated.
My pleasure, and I like all your videos as well. I just subscribed.
Sure is great of you to show us these things. I know that I for one would be pulling my hair out if that happened to me and I didn't know how to fix it. But now, thanks to you and James I won't have to worry if it happens. Thanks to both of you. You guys definitely get my "Seal of Approval" for this one.
I just hope MY hair grows back before showtime tonight.
I live in Louisiana I have been having this issue for the last several days. I thought the issue may be all of this damn humidity we have. So far so good it has fixed the problem so far. thank you.
GREAT!!!
So I mentioned that back in June I was troubleshooting an issue with my firmware update where the Drone and Remote would lose the RClink every time the power was cycled. During the process of troubleshooting I had a in-flight battery fire and spent several months talking to DJI (that is a story all by itself).
Once I got my drone and battery back I tried to fly the new drone and had the same RClink issue. So after troubleshooting once more I was able to discover that hidden menu you showed in this video. It was mentioned deep in the DJI forums (Ken knows I love to research stuff). Of special note if you do not power up the drone and just power up the remote it will display the remote firmware value and let you update it. And of course if you power up the drone it shows both and allows you to apply any updates stored in the app. What I discovered was my remote firmware would not update. So the drone and remote were on different versions which was what caused the RClink failure each time I powered them on.
So far all the tricks and tips I have found did not fix the issue and DJI has requested that I send my remote and drone to them so they can duplicate the issue and fix it. They are gonna swap out the remote I am certain but.......I don't want to assume :). I'll let you know the results when I get the "Gooneybird" back later next week.
Thanks Ken very good information and I'm sure it will be need sometime soon Thanks also to Vivid Aerial
You bet!!
Great fix Ken, thanks for sharing.
You got it bud.
Thanks Ken! I love your videos and today's was a special one. My wife also likes your videos and she does not care for drones. She think your hilarious though.
That is great! I try to make my videos entertaining for non-drone people as well.
I recently updated my firmware on my Advanced 3 and since then, I am basically locked into 'beginner mode' in Class B. May have to try to get back to the old firmware?
Do you know which version I should download. The video on the app be disconnecting and lagging and can’t get the drone to go far without losing video.
So this could be my problem with the Spark contoller too. Gonna try tomorrow. Thanks for the nice vids 😎
Glad to help.
Thanks Ken..
Had the same issue. Do you know why the controller all of a sudden wont take a charge? Many others with the charging issue too.
I don't see what versions you're downgrading FROM to TO. Can anyone tell me please? Thank you.
I had same issue this summer when I updated the software on iPad mini, I had to go back a software version and all was good again.
I haven't experienced any issues, but great information nevertheless. Thanks for sharing Ken! 👍👍
I had no idea about that option until today, so I thought I'd let my peeps know.
Can you please explain how the cables have to be connected, cause when I click on refresh tells me connect the drone direct to mobile device and then gives me the error on the phone screen
Been having that problem with my P4 Pro myself. Thank You!
Yuh betcha Jeffrey!
what firmware is causing the problem ken, the Controller or the drone ?
I so hope this is the fix I need
I am having the issue with my P3A after doing last available update. No connection with the app. Tried different phones, different cables nothing works. I can fly and control the drone just no app. Replaced the usb board that did not help. Just got it few weeks ago, used but only flown once. Any idea who I can send it to to fix without costing me more than I paid for the whole bundle. Thanks love your videos.
Thanks Ken
Excellent. That totally solved the same problem Iwas having with my p4 pro. downgraded the firmware, totally solved the signal issue. Thank you
So glad to help!
Good info. Thanks
Awesome fix man great job!
Thanks! --I shipped your Flip-Cam yesterday.
Ken Heron thanks I appreciate it brother
Ken Heron I got the flip camera today and I’d like to thank you so very much. It’s a cute little camera and thanks for the video you left on it for me. Since you’re a history lover search up “ghostdance” it’s a Native American dance ...thanks again buddy and take care. I’ll be waiting on more of your awesome videos
Hi Ken, you know I had exactly the same problem and found out it was just the USB connection. A cable that had been working fine suddenly decided to STOP. Changed cable Wala Problema as they say here. Interesting to see the way to refresh the software though, thanks to your buddy also
Ken, I know this video is a little over 4 months old. Are you stillusing the same firmware listed in this video for your controller? Im having that same issue on mine. Im being told my iPad cant handle the video signal.
Try updating your iPad firmware.
How do you get the refresh button to appear. I got the same black screen you have in the video after holding the three bars for 5-10 seconds. But I cannot press anything to start a refresh. It looks just like your screen. How did you start the refresh? Thanks.
If you're not getting the screen, something else might be wrong.
But you can try unplugging- plugging in the controller while the screen is black.
Hello ken. I bought ipad 9.7 (2018) 6th gen. my p4p version 01.04.0602 and mavic pro version 01.04.0000 but both of them have choppy and lag when flew to area of houses (WIFI). APP latest 4.2.16. Both of them need update firmware to match app latest update? I am first time to buy ipad 9.7 2018. i am out of idea
Thanks kennnnn that was helpful
Wonderful!
The problem was introduced when they implemented multispectral. At that point the versions must match up (either pre-multispectral, or post on both). DJI really has not been supporting older units very well. This shouldn't be that difficult, but it turns out that it is causing headaches for a lot of people.
Ahhh yes! Another reminder never to buy DJI products! Thanx Ken. Look forward to catching you tonight. But of course it Thursday Night Football as well!
Record football, watch TNL LIVE. ---Problem fixed!
For this level drone there is no other competitor that is even close.
Hey man I have a phantom 4 on top of my application it just says no signal. I can't figure this out PLEASEEEE HELP!! The Drone connects to the app.. the gimbal moves when I use the control switch on left hand side of remote.. the compass is calibrated firmware updated yet it still says no signal and I'm getting no footage from my camera at all. It's just blank.. any suggestions?
On my app it also says (poor) under radio channel. It bounces poor to good.
ANTELOPE VALLEY WATCHMEN hello. I have same problem as yours. How did you solve it ? Or still not solved ?
Hi Ken. How come won’t click the “download” :(
Thanks Ken. Did you refresh or downgrade. Thanks
I refreshed.
So is the drone turned on when you update the controller? Because the only way I can get a version update to pop out is when the drone is turned off. But when both are turned on it says an error and that I have to start both of them.
This is not the normal way to update the controller. Use the regular firmware update software on your computer and it should do it automatically. If you're still having problems then take it to a local hobby shop that has an authorized DJI repair shop. Good luck!
How do you update the rc in the controller?
I know on my phantom 4 pro + I am/was having issues with my controller beeping and saying firmware abnormal. I clicked in it tonight to check it out and it told me my controller needed recalibrate. I had to shutdown the drone and run the calibration for the controller and it took care of the message. We will see how it flies next time. I know the last two times (one of the videos I sent you) it didn't want to fly straight.
Ken, are you able to fully charge your RC ? I saw you were at 70%. I had an issue where after each firmware update my RC would show less and less of a charge. I eventually had to mail it in for repair. Took a month including shipping.
Yes. I've never had a problem like that. Sorry yours took so long.
THANKS SO VERY MUCH! Was pulling my hair out and frustrated.
Glad to help!
now that's helpful. thank you once again. that cleanses my brain after watching an ijustine production! seriously thank you for also re rooting my faith in useful humans.
You bet! I'm happy to be helpful.
Hi i have the phantom 4 and the video lag i see lines in my tablet and i have do the updete please help me
I have a few other fixing videos. Look for those, they might help!
Cheers Ken and James, I never knew this, if only I could give a double thumbs up,
Ken did you get the link about the Drone filming the WW1 Poppy poem on Twitter ?
Thanks!
Yes, I got the linkage.
my phantom 4 pro doing the same thing im gonna try this tonight after work
I also have that issue of green lines and red with black and white color on my tello's saved video, when i downloaded the tello app, a firmware update has been shown on the screen of the app controller, i downloaded it but ignored the update on tello, and when I've watched my saved videos on tello, that green and red lines are there. I hope its just the update,your video has given me a chance to try this task. Hope it will work on me.
Good luck with it!👍
@@KenHeron sir, unfortunately the firmware update did not install on tello, because the wifi keeps on cutting and the tello drone overheats very fast during the update, i don't know if its an issue on my android phone compatibility, I'm currently using a Samsung Galaxy Note 4 with 5.0 ios.
I've tried it as well (since I've had nothing but problems with that horrible firmware update for the P4), but it kept failing to download and then would just lock up. I'm glad to know that some people aren't having as many issues as I seem to be with my P4. It's so bad I haven't been flying at all and, of course, DJI isn't offering any type of solution. Grrrrrr, I've got an expensive paperweight that used to be a lot of fun to fly and would actually fly good. Sorry, venting is done for now...
It's good to vent. --Go fix your paperweight's firmware and you should be fine.
Do you know of a fix? I've tried everything I could find (most people say that in order to roll back you need to flash the old firmware and I'm a bit hesitant to do that cuz I don't want to brick it). It's very frustrating and I wish DJI would just issue a fix for it.
Michael Scott just roll back
It wil fly perfect again
Just read the forum how to do it
And dont forget to flash it twice
wippo76 No thanks, I'm not going to do any firmware flashing. I've heard to many stories of how things didn't go right. If it's not an official fix from DJI it can stay in the case until there is one. Thanks though.
Hi Ken
I have phantom 4 and I have tried to connect it to the transmitter but Couldn’t to
And then I connect it to the pc to update it but it refused to be connected to the pc
So I lifted for 6 months .
Today I tried and it was ok by itself except the camera no image 🇰🇼
Ken, thank you so much for sharing this! This issue was driving me crazy, I even post it on dji forum (forum.dji.com/thread-116921-1-1.html) but people said to me that this was normal.
Although my live feed glitch problem appears to be smaller than yours, I will try this asap!
Great! It's a very frustrating issue. Hope this helps.
Awesome! I have issues saving to Android. When my SD is full I have no choice but to save on phone cache. When I try to download file to my Mac and play it as an mp4 I get the green screen of death on the file. Using ph4 pro. Any one else experience this?
+A Jrizzle Don't let your SD card get full.
My P4 has been doing the same thing. I just started using iPad mini. Keeps glitch and pixlating.
I hope this helps you.
I'm eventually going to get a Phantom 3 Standard how often would I have to update it Ken ?
You can check the DJI website for new updates.
Ken Heron ok well I'm been flying drones for about 7 months now and I'm wanting one but I want to get some more experience before spending that kind of money on one but just checking I heard that they have to be updated and I'm not to text savvy so but thanks for the info Ken have a good one 👋
Check out Autel Robotics drone. Fewer headaches and twice the fun!
theone2be33 👍
Did you refresh or download and install an older version?
I refreshed first. If that doesn't work, download another version.
Ken Heron Thanks. I tried rolling the controller back a couple of versions then lost pairing with the aircraft. I tried the pairing method and then controller start flashing three different colours. Red. Orange and green very fast. I eventually went into the Go app and re installed the latest version again. I'll try again tomorrow. Keep up the good work. 👍
Ken Heron thanks for the heads up. Did you have to pair the controller again?
Ken Heron Thanks Ken. Fingers crossed it seems to be working fine again 🤞
Mine didn't work, it said accessory not supported. Do I need to connect the remote to the phone or the drone to the phone? It tells me to connect the drone direct to the mobile phone, so I disconnected the phone from remote and plugged into drone and it gave me the error,
+JP Matatan You will need to attach The drone directly to your tablet or phone. If you are getting an error, it's quite possible your doing it in the wrong order. Go back and watch my video and follow the steps and it will probably work. If after that it does not work, try using a different device. But make sure you always have an Internet connection as it needs to download software to make this complete. Good luck!
Ken Heron do you disconnect the phone from remote? Or not?
Hey Guys I Have Same problem
Just Do one thing
1. go to App Store download DJIgo
2. Connect mobile with remote
3. don't on remote
4. open app in mobile
5. go to right corner and hold 10 sec
6. Now on remote
7. you get the version selection menu
8. select the down version
9. download
here you go......
I got the solution after 20hrs. Continuous finding this solution and got the result
so enjoy guys....I really happy ......
Glad you got it sorted!
Nice mine hasnt done that yet but will take by the barn and beat with red belt if does.
so did you upgrade firmware or downgrade?
Refreshed
It wont work :( I tried it a thousand times but it doesn't even update it through it stops at around 87% of the installation and doesn't go anywhere until battery runs out from 80 to 90%
I'm so sorry.
This is only for phanton 4?
No.
This can i do it with my pro 3?
Might only be the Go App 4.
Rofl it’s too late ken heron I sold my drone. Ur one of the biggest drone TH-camrs come on
Oh NOOO!!! So sorry.
I swear I was having that very same issue last week. I wish I saw this video before I got another tablet.
Well, that's a slightly more expensive way to fix things I guess.
Accessory not supported,, and mine is worse cause my screen is just green and grey
I have a phantom 4 pro plus and I have an issue where the map does not load. I live in the United States. Anyone know how to fix this problem?
You need to give the app permission to use location, and you need to have WiFi on OR load map prior to going where you'll be flying.
Just going off my memory, sitting in my hotel room... but here goes:
Open up the map.
Lock the map by touching the "north" pointer. You should see the little lock icon on top of the pointer.
Close Go4.
Now restart Go4. The map should now load normally.
I think this is all you have to do... very simple fix. I hope I didn't forget anything, as i said this is from memory. I had the exact same issue with mine, this fixed it. Found this solution on the dji forum... it is on there.
Ken Heron I have the phantom 4 pro+ with built in screen and there is no where to turn on location?!
xlr82v2 Ok wow great thanks I will try that and look through the forums to see!! Thanks!!
Found the thread on the dji forum... forum.dji.com/thread-109191-1-1.html Look for Post #3 from DJI Mindy...
Hope it works for you... it did fix mine!
I fixed it by doing a complete factory reset of the iPad Mini 4 and then only install the latest DJI GO app on my iPad. I had all sorts of stuff (KittyHawk, Litchi and other drone related apps). I was frustrated as you, Ken, and my final resort (software guy as I am) thought - heck - let's do a complete reset and it worked...
If all else fails... REBOOT!
Reset on the iPad? Or the drone? Tell me what you did cause I'm having the same problem, when I click on refresh on my phone tells me to connect it directly to drone, so I disconnected from remote and plugged to drone, and then said accessory not supported 😡 what else can I do?
Complete factory reset on the iPad. Install DJI go app again. Update flight database if the GO app asks for it. Then the green stuff went away.
DaneWithADrone I will do that right now and let you know how it goes, im doing this on my iPhone btw
DaneWithADrone I did, now the app won’t connect to the drone , it said snot connected
I must be the dummy in the room...Did you downgrade version or just refresh (reinstall) the latest firmware?
I refreshed.
omg. I spent a whole weekend trying to fix this issue. I hate when this happens.
Hope my video helped.
I will try it on my mavic mini 2
Not working on ipad mini 4 and samsung galaxy s10 lite, i can put finger on 3 bars evet 1min and extra menu not appear :(
Edit 2: i know where is problem, its not about DJI, its phone/tablet dual core problem, its to weak, you need chage smartphone/tablet. Or try close every app, only DJI Fly should be open.
I’ve seen this happen to a lot of people. It’s never happened to me thank goodness.
I can't be sure, but it might have been corrupted by the massive RF interference of the TV tower from last week.
(My theory anyway.)
Machines sabotaging themselves!
Thank you my flight attendant
You got it Mr. Bobber.
Hello from Maine i been having a problem with my drone just like yours and OMG what a bitch and so i just happend to come across your video and tried it and YEEEEEEEEHAAAAAAA it worked thank you so much and now its time to FLY . P.S. Frank Smith From Maine ,
So glad to help!
I was having a similar problem with all the Android tablets, getting that screwy screen. I then broke down and tried the Apple Air 2 tablet and voila! The problem was gone...
I'm loyal to Android but there seems to be far more problems with the Android go 4 app then the Apple products seem to be having. I'm thinking of getting the iPad Air 2 or the 5th gen iPad. I'm glad I came across your post to reinsure my investment.
Android and iPad talk to the App in different ways. This firmware is for the controller, so it won't have much to do with the tablet.
(I use an iPad Air, as Android is not the preferred "flavor" of tablet for DJI.)
Good to know..hold down 10 seconds.....even I can handle that kind tech stuff.what would be really cool is if drones had there own partition with the frequencies instead of 2.4 and 5.8 ( busiest frequencies in the world) 3.2 or 9.7 or something......think of the range and clarity..
Yup.
I'm sure there's a good reason why those frequencies are used, but it's beyond me.
hi Ken, I donated $30 for the eyes and knobs but bot sure how to contact you for my address
kenheron@gmail.com
Thanks!!
Cheers my friend. I have already private message you
I had a whole load of poo/shizzle nonsense with my pro.. 64gb sd card when it gets too 16.3gb causes gamble lock, no focus and general sick drone syndrome (bit like man flu but not as bad) still waiting for DJI software people to sort.... happy daze..
WHAAAT?!
That's just crazy. I've never heard of that happening.
Yep, only found out it was the card when I put the original 16gb card back in, thought one more go and bingo all good. Put the 64gb card back in, sick drone. DJI say they have loaded a Beta version of the firmware fix to my account, haven't had the time to try it yet.. At least they have seen the fault or know about it. top good Samsung cards too..
So glad it worked out for you Ken, I did something similar, several times, I must have missed a step or maybe downloaded the wrong version, I don´t know, I´ll try again. Could you post a step by step here in the comments and pin it?
White Go App screen.
Hold down 3 line thingy top right corner for 5-10 secs.
Choose REFRESH.
Done.
I had issues and had to restart the drone and controller several times before it worked.
i just wonder how he knew that.. i thought i was the only one on planet earth to know this feature / hack
Friends in high places!😉
What, no jokes???? 😥😢
Saving them for tonight's big LIVE show!
First
First! Or not Lol!
Caleb S. lol
That was close!!! Lol You got me by a few Lol!!!
You guys are BOTH first in MY book!
HAHA!! Thanks Ken! By the way, what is your gun's, son's name?? Lol!! And are you writing a book? I would buy it! : )
No joke at the end? unsubscribe! huh just kidding, never will, I'm just so used to that.
Sorry. I wanted to get it published fast.
LOTS of fun on tonight's LIVE show though!
Thanks Ken
You bet Jazz man!
First