By Priya choudhary -agent assist table

Hello everyone this is my first video. I am not good enough in video editing or not a good speaker but I feel that there are some requirements in servicenow for which no content is available yet. Actually I have faced the problem and had spent a lot of time for this configuration. so i felt that the solution must be shared over any global network to save others time and efforts.
Problem: In HR agent workspace agent assist table configuration is not available for custom COE.
Solution:
step1: create table configuration as shown in video.
step2: Update UX component definition of Record "HR UI Controller".
Here in step2. go to the field " Internal event mapping", control+f when the cursor appears in this field. then search "agentAssistTableConfigID" and after line 363 paste the code mentioned below by just changing the table name and sysid(which will be based on your requirements).
And same process you need to do in the field "state" in the same form(you need to paste the same code) as shown in video
Code:
{
"type": "MAP_CONTAINER",
"container": {
"table": {
"type": "JSON_LITERAL",
"value": "table name for which you are looking"
},
"id": {
"type": "JSON_LITERAL",
"value": "sysid of table configuration"
}
}
},

[@urszulakaszubkiewicz4448]

You helped me a lot, thanks!

[@Servicenow_demystified]

Glad to hear that! 😊

[@Learning2Center]

Very helpful video 👍👍

[@Servicenow_demystified]

Glad it was helpful!❤❤