Save Money Now! (DIY) Samsung Ice Maker Not Making Ice Quick Fix
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- เผยแพร่เมื่อ 21 ก.ค. 2024
- #samsungrefridgerator #diy #doityourself
This video is made for a four door french door style Samsung Refrigerator with model number RF28HMEDBSR.
Note: if the ice maker tray will not remove from the refrigerator easily, USE THE FORCED DEFROST (Fd) MODE. Sometimes you may have to use the Forced Defrost mode more than once to melt the ice enough to let the ice tray be removed. FAILURE TO DO THIS COULD RESULT IN DAMAGE TO THE REFRIGERATOR.
This is a common problem with the four door Samsung Refrigerators.
If you do not feel comfortable performing this work yourself, please call a professional. You could cause damage and void the warranty on your refrigerator
Thank you for watching! - แนวปฏิบัติและการใช้ชีวิต
Thank you so much for this and your other video regarding the ice maker fixes. You have done such a great job explaining and demonstrating. I don't know if my ice maker will get fixed, but at least now I know how to try! Truly appreciate your shared knowledge with no excess video waste time!!!
Thank you! Glad I could help and your comment is very much appreciated. The last tip I can give you, call 1-800-SAMSUNG. A lot of people on this thread have been saying Samsung has been paying for the parts and labor to fix these refrigerators even when the fridge is out of warranty. Hope this helps. Thank you again.
Duuuuuuuuuuuuuuuuuuuuuuuuuude, you are a hero! Thank you for posting this video, and thank you for making it so clear to follow!
Im glad I could help. Thank you very much!
Thank you! Mine took two Fd sessions until I could get the tray out, so don't despair if it doesn't work completely the first time. Just re-set it to Fd and let it do another cycle.
Great advice! Thank you
This is great ! very detailed Thank you
Glad I could help. Thank you!
🙏🏻🙏🏻🙏🏻🙏🏻. Trying this now to get top out. I should’ve come straight to this video like you mentioned, but I could not find it for some reason. Will keep you posted.
Can say….the tech never mentioned trying this defrosting mode, crazy as that it! This should’ve been the 1sr thing they told us to try!!!! Thank YOU for this! Hairdryer worked though. Will update. 🙏🏻🙏🏻🙏🏻
Well….ours doesn’t go into FD like your model so back to the drawing board on that! Ours is a 3 drawer.
Im sorry to hear that. Sometimes you have to use the FD mode a couple times to get it to work. Also, when using the hairdryer make sure THERES IS NOT HEAT. You just have to run room temperature air over it. Its ice. It will melt with room temperature air. Remember the inside of the fridge is plastic and hot air will damage the fridge. You can also just leave the door open. If you have another fridge or and ice chest you can put the contents of the fridge in to keep them from spoiling it could be plan C. Hope this helps. Please let me know what works for you. Thank you for watching!
Good video man. I have this exact same fridge as the one in your video. I have less salad dressing/Ranch in mine though :) Only issue is- this clears the result of the problem, but not the cause- so the problem occurs again & again & again.
I did this exact technique almost 2 years ago- it works for 3-6 weeks each time & then the root issue causes the same problem again.
800-Samsung. Calling them is really the only way for a true solution.
I dont know if I can trust anyone who doesn’t like Ranch dressing like that! Haha. Just kidding. I totally agree. Have you seen my latest video regarding my call to 1-800-SAMSUNG?
Thank you….it’s help my Samsung….
Great! Glad I could help. Thank you.
Thank you! Never knew about the forced defrost setting. Will try it tomorrow.
Hopefully it works for you. I have another video where I called 1-800-SAMSUNG and they fixed the ice maker at no charge to us! Wish I would have called them earlier. Here is the link to the video:
th-cam.com/video/um635-l0D9s/w-d-xo.html
Hope this helps. Thank you!
Thank you..
No problem. Glad I could help.
U can buy a cheap steamer for like 12 dollars will melt all the ice like 5 mins works perfect for frozen fridge too
Good job. There is a service bulletin on this issue also. Take a flashlite and place it under the tray/ice maker compartment against the wall but pointed up so it shines towards the bottom of the compartment. Look for the lite inside the cavity. If you see the lite inside the cavity buy some rtv silicone and fill the gaps. It seems air gets into the cavity causing moisture and frost will accumulate.
Thank you! Ill have to try that next time it freezes up. 👍
@@JustaDude123 Just FYI Samsung strongly advises against using a hair dryer, they want you to use a steamer to melt the ice. Reason being that the high heat from a dryer/heat gun will actually warp some of the plastics within that ice maker housing. Additionally the coolant tube running through the ice tray itself can easily become damaged by the excessive heat from a hair dryer.
Still a valid option, but keep that bad boy on low heat :)
I can for sure see a hair dryer set on high doing that!
Thank you for the guidance clearing the ice make.
The visible ice is gone but the beeper is still going. How do I turn it off?
Great question. I would unplug the refrigerator for 5 to 10 minutes then plug it back in. If that doesn’t work, watch this video:
th-cam.com/video/GUl0XZxXuWc/w-d-xo.html
Hope this helps. Thank you!
New subscriber thanks
No worries. Glad I could help. Thank you!
@@JustaDude123 i have not have ice for a couple of years just water and forgot about it now i have ice again and do not know how i survived without it..."smile"
Thats awesome! Glad I could. Thank you!
great video that was my case Thanks a million
Thank you and glad I could help! If you haven’t, please like and subscribe. Thank you again!
Best video yet!
Thank you!
Call Samsung and they WILL replace for FREE all the components of your ice maker including the computer board that controls the defrost timer. there is a nationwide recall on defective ice makes
I did and the problem is solved
For real?
@@Toyotarunner13 yes they fixed mine at no charge. Make sure when you call to tell them that you are calling knowing of the manufacturer defect in case they want to deny the problem
They replaced the entire ice maker with oger motor and tray , computer in the back that controls the defrost time
Resealed all ice Tray corners with silicone.
Still working good?
@@TheDudeofmany yes still working perfect 👍
Excellent news. Thanks for follow up
I have a Samsung 4 door like this but no controls on the door. My control panel is on the flex door. Is there a way to do this with my fridge?
Awesome question. I would not know without knowing the model number of the fridge. Its normally on a sticker inside the fridge. Once you know what model you have, you can google the number and get a manual or some kind of instructions on how to operate or fix the fridge. Hope this helps.
There is a know problem with these makes (ice maker in the refrig section) and another brand Samsung makes. There finally is a kit (2021) that will fix it for good. It cost just under $200. The kit has, new ice maker, new fill tube, complete computer assembly behind the refrig.
The problem is: Samsung knew for 5 or more years that the ice makers would freeze up. News report of them freezing from many TV stations, still they were sold to unsuspecting customers. There is suppose to be a free repair if you call Samsung. Possible a class action lawsuit was caused that will get you a free fix, even on several year old Samsung
This ice make fix does not cure the water under the bottom door or the foor or regfig that does not cool below 45 degrees (frozen back coils, frozen in-place fan). That is yet another problem with ice forming on the cooling coils and the drain for the defrost that freezes up dripping the defrosted water under the bottom tray/floor. So the $2,300 I spent on my refrig was not worth it. I bought a 5 year warranty that picked up the ice maker problem. Not the coil freezing problem. With the virus, we did not want anyone in the house in 2020. The freezing back panel is repairable for under $100, just a problem that should not happen. It seems the coil freezing is a problem with many refrigs. Federal energy conservation is the problem, they want the refrigs to use as little energy as possible and not totally defrost all the built up ice.
Thank you for the comment and the info! There has also been people posting about how you can call 1-800-Samsung and Samsung will pay for the parts and the labor even if your fridge is out of warranty. I haven’t tried it myself yet, but it is the next step. Thank you again for the info. Please like and subscribe.
Have a Samsung RF28R7201SR that was in the house I bought. it (like ALL Samsung products!!!) is a giant POS! I will never buy anything from them.
@@JustaDude123 This information helped me. We got the ice maker issue just 1 month past our 5 yr warranty expired. Called Samsung, and they arranged for technician and said the service and parts would be covered free of charge. Thank you so so much.
That’s awesome to hear! Thank you sharing. Thats my next step on this fridge.
Technician did our 3 door Samsung last month. Samsung Ice Maker Repair Kit included new motherboard, drain tube, Y clips and gasket as well as new ice maker. Also some silicone caulking. Took about an hour. I find 6 consecutive Forced Defrosts prior to his arrival.
At least they came to fix it! Did it solve the problem?
@@JustaDude123 it was by way of HD Extended Service Plan which was down to last few months of 36 month coverage. It is working quite well but too early to advise if it is the solution. The new motherboard apparently has new software to extend the duration of the automatic defrost. Hopefully Samsung researched it very carefully because this issue seemed to involve at least 5 model years of French Door ice makers.
For sure. Every french door Samsung fridge seems to have this issue.
@@JustaDude123 I ordered the kit did all of it myself it's easy works great 👍🏻👍🏻
@@68l89 Thank you for the heads up! Ill look into that. Thank you again.
Use a steamer. Not a blowdryer. Could melt components. Ive done both. Steamer takes minutes and does no damage.
Man my tray must be jammed bad. I FD this thing like 5-7x already and only able to pull out my tray like .25 of an inch if I’m lucky. Any other recommendations?
That sounds bad! If you depress the outer lever, will any ice come out? Maybe getting the screw inside the ice tray to move might knock some of that loose
@@JustaDude123 wow that took long. Huge block of ice blocked tray from sliding at all. Eventually ran the FD, put two heat pack on the outside of the ice maker, and used a blow dryer to the ice chute and eventually melted the ice in about an hour. Thank for the help.
Wow! That was iced up! Good job being patient and not ripping that tray out. Glad I could help.
Same thing happened to me. it takes days if you do it like that. Use a hair dryer and blow hot air inside.. fastest way to defrost. That's what I did
My screen goes blank but doesn't give me the options. It did however beep constantly. Thoughts?
I wish I could but I have no idea. Im sorry.
Can you tell me how to defrost the bottom icemaker on this same refrigerator?
Im sorry. That I cannot do. I have no experience with that issue.
Empty freezer, pull freezer drawer out look at the left side as you face it, there is a tray that holds ice cubes before they drop! If frozen, hair dryer for 4 minutes, they soften and can be removed. Then use the flash freeze to return your freezer to zero☘️
That sounds right however, I am unfamiliar with the lower ice maker.
So, bought a full Samsung kitchen set. About 4 years ago, to date I've replaced the igniter for the gas oven, the water sensor for the dishwasher (didn't work) still out of service. And now in a constant no ice battle with the bloody refrigerator. Samsung technical assistance sucks. I've bought and replaced, repaired everything myself.
Ugh. That stinks. Have you called 1-800-SAMSUNG?
I despise my Samsung appliances and their customer service! I will attempt your way but I’m so frustrated with my kitchen set.
Completely understandable. And from what Ive seen, youre not the only one to feel like that.
You're awesome brother 🤠!!!
Thank you! Glad I could help.
Damn you Samsung... This happened to literally all of these until they updated it. They should have done a recall.
For sure!
Please advise what is the reason for ice not dispensing while we press the lever fixed on the door.
Great question. Could be a lot of things. Heres a video to help you troubleshoot the problem:
th-cam.com/video/GUl0XZxXuWc/w-d-xo.html
Hope this helps. Thank you!
@@JustaDude123 Thanks dear for the link , but my issue is that the ice cubes are formed however it’s not falling into that small container where it should dispense straight into the Glass after we press the Lever on Referigerator door fixed outside
Okay. When you press the lever do you hear the auger inside the ice tray move?
No dear the sound doesn’t come , actually the electronic panel not synchronizing with the lever of the tray .
Im sorry but this is beyond my skill set. I apologize.
do you still get ice up to today? I had the sympton. I removed the stuck ice. But still no ice coming out
Yes, I still get ice. The same thing happened to me. I made another video about troubleshooting the ice maker to get it working again
th-cam.com/video/GUl0XZxXuWc/w-d-xo.html
After years of trying every tip on You Tub to fix the ice buildup of the icemaker on my Samsung refrigerator, I called Samsung today 5/4/21, (1-800-Samsung) and received a full replacement of my “out of warranty” refrigerator’s icemaker and related components, purchased in 2018, at no cost to me. The only information Samsung needed was the model number and serial number of my refrigerator. They were not concerned when I purchased it only where which was at Lowes. Fifteen minutes after the conclusion of that call I was contacted by Samsung’s service vendor to schedule a time for the replacement which will be this coming Monday 5/10/21. Apparently, Samsung has finally realized the problem with this refrigerators ice maker and now honoring replacement, regardless of the products age, at no charge to the customer.
That’s great information! Thank you
Did you press the blue reset button on the top part of ice maker unit (3 to 4 seconds) until you hear a chime tone?
I have a 3 door Samsung and not able to get ice maker working again. There is no ice build up in the compartment
Thats weird. I would make sure there is water running to the ice maker. Have you watched my other video about how to troubleshoot the ice maker? If all else fails, call 1-800-SAMSUNG. There have been numerous people saying Samsung has covered the parts and installation costs even for fridges which were out of warranty. Hope this help. Thank you!
@@JustaDude123 I did call Samsung and now have an appt for a local person assigned by Samsung at NO cost to me…….The thing about my ice maker is that it worked then it didn’t. It has never made clear or clearer ice cubes. I now have an appt…….so we will see! Love the personality you put into your videos……definitely will go to your videos for my questions……
Thats so awesome! And thank you very much. Very much appreciated. Hope you have a great weekend !
What’s the difference in RD vs FD??
Great question. RD is Refrigerator Defrost and FD is Freezer Defrost. Hope this helps. Thank you for watching.
What if there is no build up of ice to remove? Mine is not making ice, but no build up to clean out.
Great question. If there is no ice build up there you have another issue.
th-cam.com/video/GUl0XZxXuWc/w-d-xo.html
Here is a link to another video. Maybe it will help you troubleshoot the problem. Hope this helps.
Do you know what to do if the Fd does not stop? My fridge has been beeping for almost an hour.
Great question! According to Samsung, it could take up to 40 mins. If you need to stop the Fd mode, unplug the refrigerator for 5 mins and that should reset everything. Hope this helps.
If you press the same button sequence used to start FD, then press the middle button until the screen is blank again. That will stop the FD mode.
I think I have the model before this one, the fridge is the same but the front panel is slightly different and I don't think mine has a defrost function :( I'm going to have to empty it and leave it open for a day or so...
That doesn’t sound too good. Have you googled the model number to try and find an online owners manual? Its worth a try and maybe you wont have to empty your fridge.
When I get the Samsung in FD mode it keeps beeping.....is this a problem.. ?
Great question. No, its not a problem. It normally beeps during the defrost mode and will stop beeping when the FD mode is complete. Hope this helps. Thank you for your comment.
The buttons don’t operate. Is this the same reason ? My sister said that if she’s tries to get ice nothing happens.
Great question but you have to be more specific. What do you mean the buttons don’t operate?
Do you gave to reset ice maker by turning off “fd”?
Great question! The forced defrost will turn off on its own. To reset anything I normally just open the door up then close it. Sometimes you will need to turn the icemaker back on by using the button on the front of the door or by pressing the button on the icemaker.
What if I put it on fd and it’s beeping at me? 😅
Great question. Its been a while but if I remember correctly, the fridge will beep while the FD process is going. Hope this helps. Thank you!
Mine stops working but I don’t see any ice jammed anywhere. Everyone reports ice gets stuck. But I have never seen ice stuck/frozen over. Any ideas? I have hit the reset button a few times and it starts working again. It’s like the ice maker starts and stops every so often. This time hitting the reset button isn’t working.
That sounds tricky. Have you called 1-800-Samsung? I was able to get my ice maker warrantied by Samsung. Here is a video about the call:
th-cam.com/video/um635-l0D9s/w-d-xo.html
Hope this helps. Thank you!
@@JustaDude123 thanks! I will give them a call
DID THAT BRO...NEXT DAY IT WAS DRY AS AN ALABAMA JUDGE,,,,BIT STILL NO ICE
Hmm weird. Is the ice maker turned off?
What would keep ice from dropping
My guess would be the icemaker being froze up. Have you removed the ice tray to look?
@@JustaDude123
It makes ice, it fills the water glass with cubes, as chosen. I took the freezer drawer out and the bottom tray is frozen. I’ll now defrost that tray, then it should resolve the issue. My question is, what makes the cubes fall or dump into the ice cube holder?
Mine can come out but no ice
That’s great the ice tray came out easily. Theres two other videos I made which would probably fix your ice maker. The first is how to troubleshoot the ice maker and the other is about calling Samsung.
So, did this. Several times. Clean and dry as the Sahara in there now. Problem is: the ice maker won't make ice. Just sits there. Whenever I defrosted it in the past it would eventually start dropping ice again. it's been three days and still no ice. I suspect the tray is wedged and the entire ice-maker unit may have to be replaced. Water pressure is ample (fills an entire liter in about 12 seconds). Water in the door is fine (obviously). Just.. no ice being made.
Thats not good. Have you tried unplugging it for about 10 minutes so it can reset itself? Of that doesn’t work, try this:
th-cam.com/video/um635-l0D9s/w-d-xo.html
@@JustaDude123 Yup. I've tried power-disconnect reset; no joy. I've also run it through it's self-test cycle a few times. When I press and hold button-blue it chimes "down" (hard to describe in text, but you know the sound; it's the same as turning the ice maker off). There is no test-finishing sound, and 36 hours later, still no ice. Looks like I'll have to call Samsung. Thanks.
Inside the ice maker on mine on the right side of the ice maker is a blue button you pushin and hold till you hear a beep. Then this should start your ice maker. Good luck
@@johnfindlay5743 Went through all of that and then some. Finally called out Samsung. Turns out it was a defective maker entirely, and a blown chip on the mainboard. Samsung came out and replaced it entirely with updated hardware and mainboard, and ice box, and sealed every seam. They also addressed a problem not a lot of people here mention:
The water pressure line that feeds fridge also feeds the ice maker (obviously) and does so by feeding into a 'funnel' that then loads into the tray. if you have high water pressure (I absolutely did) it will literally splash all over the place inside the box, causing a ton of build up everywhere. The tech that replaced everything reduced the water feed line pressure to the fridge at the valve to about 1-1/2 to 2 cups / 10sec. Since that service call 4 months ago my icemaker not only works, but has had zero frost build up, and zero accumulation of unwanted ice. It takes half-again longer to fill a glass of filtered water, but I don't much care. The icemaker works, doesn't build up frost, and is no longer a problem, and for that I'm happy.
That’s awesome! You are not the only one who said they adjusted the water line. Thanks for the info!
Dude wont lying about that beep.....phew
As someone else has already mentioned, call Samsung!!! Stop with all the hacks. We’ve all tried them and they don’t last. The problem comes back. I just did the online chat with Samsung and they contacted a service provider in my area to fix the problem for FREE! My fridge is three years old and I do not have the extended service plan either. Give it a shot!
Awesome comment! Ill give it a try. Thank you.
Dry as can be inside maker and reset button doesn’t even make that beep anymore. This is Bullshit after spending $2500 for this POS!
You didn't fix anything you just defrosted it, the ice builds up in less than a weeks time. There are lawsuits against Samsung that were won in Florida over this yet Samsung still refuses to recall and give a permanent fix to the owners of these.
Awesome comment! It took three months for my Samsung to do it again and it was because the temperature was set too high in the freezer. You are correct, there are lawsuits. Ive even seen information about Samsung offering refunds or partial refunds for this issue. Hope this helps. Thank you!
SAMSUNG REFRIGERATOR SUCKS!!!!! NEVER EVER BUY SAMSUNG!!!!!!!!!