Undercover Boss is Recognized IMMEDIATELY
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- เผยแพร่เมื่อ 18 ต.ค. 2022
- The CEO of Norwegian Cruise Lines is IMMEDIATELY recognized! Can he get away with staying undercover on this cruise ship?
Watch Undercover Boss for FREE on Dabl Network. Visit bit.ly/2sGTUwA for where to watch! #UndercoverBoss - บันเทิง
I like how she really treated him like a an assistant and she wasn't influenced knowing he was a CEO. Confident and professional. She has the makings of a great leader.
@@TrevorMauk if you werent posting the same thing under every comment maybe youd have realized this guy is saying that she treated him like an assistant rather than giving him special treatment for being the ceo. which would actually be the opposite of what youre saying, jim.
Her smile is infectious. Just an epic soul.
never tell and Indian how to do his job
She played her part well!
@@boyVAANmestreech It's her hard work. Nothing to do with nationality. You're saying never to say an Indian how to do their job, but I have to say you to spell properly first.
Hats off to her for actually treating him like the new employee that he is meant to be rather than sucking up and making it easy on him because of who he really is.
I liked that too, but I’m willing to bet the producers advised her to do this for the sake of the show.
And because she did that the guy actually earned a lot more respect for his employees!! He saw what it was like to be thrown off the deep end and realized how challenging it is to be a server
@@drawitout yeah that's the most logical reasoning
@@niabiii It changed from "undercover boss" to "CEO learns what real work is" haha
this is literally a scripted show
“How did you recognize me!?”
“Sir.. all you did was put glasses on…”
I mean it works for Superman
@@josephlaquier6257 I think that was his thoughts going into it too 😂
Why I'm reading this with indian accent and hilllariouss.
🤣🤣🤣🤣🤣🤣
😂
This lady deserves a promotion and a raise.
and an award. and all the gold she can eat.
She's a server. She makes $2.13/hr and can't get a raise. She lives off tips. America is effed up.
@@goblinslayer7096 She's probably the kind that can honestly brag, "I won the mineral ore eating contest in my hometown three years in a row, and was a nationally ranked iron sulfide under 17 chewing champion, having eaten 2 stone worth of pyrite. I have all the ribbons displayed in my home."
This is the thing you see on cruise ships all the time. Such amazing staff and that is one of the reasons why I love them so much.
@@wellesradio If she earned the awards, no amount of slackers can take that from her.
I liked her commitment to calling him Peter. I definitely would have screwed that up and accidentally called him by his real name at least once.
She said it so much she couldn't forget
She should have just pretended she didnt know who he was and then told him a sob story like her family died. That way he would have gifted her at the end
Meester kevun sheen?
Same 😂 she killed it
That’s because you’re stupid like most people.
I love everything about her starting with her keen perceptiveness. Her personality, the way she carries herself, her knowledge, her professionalism. What a great role model for how to be a great employee :)
And those are the qualities that should be valued instead of the faux-fancy, arbitrary “serve from the right” sort of crap, I can even understand serving lady’s first, since a lot of people still care about that sort of thing, but if anyone I ate with said “ugh, they served me from the wrong side”, I wouldn’t even know what to say to the poor soul other than maybe, “check, please!”.
LOL being a "great employee" is not something you should strive for. leave your wage cage and ascend.
@@Acidlib you deserve only McDonald’s.
@@thiusw she looks like she is on her way to ascending.
@@TheBooban and you deserve only the food you cook with your bare hands if you act like that all the time 😁 (also your comment got shadow banned for rude words or whatever [another edit: reread your comment, I guess it was due to the brand name?? Only thing I can surmise is this channel has its own comment filters, idk TH-cam is weird lol])
You know when a member of your team recognized you immediately… she actually cares about making your business the best. We need more of her!
I've been working full time for 5 months at a clinic and I still don't know my boss's name 😂
@@user-ov2fc5sd1e and if you are wondering why you feel stuck… there you go. Reach out, connect with more people to understand the full vision and level up.
@@CardsOnDeck To be fair, a lot of people don't exactly know people many levels higher than them in the corporate heirarchy.
@@CardsOnDeck often you may know the name of people above you but not the face. That was the case when I was managing. I often spoke with them on conference calls and got to know them well but when we would finally meet in person it was always a different experience. You can’t always help if your boss lives across the country 🤷🏽♀️
depend what kind of boss we talking ahah you know like, i work for a big company that have factory in many cities, i know the boss of the factory very well, but the big big big boss of everyone, i never saw him once
This woman should be promoted to oversee the dining room or to train others. She would be an asset to ANY company !! Wow. Amazing
That’s already her job it seems.
She was picked to train the new guy already. Maybe like a trainer of trainers?
She’s the face for this restaurant and a god send for him. Without her and people like her putting in so much dedication, we would live in a poorer world. She deserves so much more.
@@TrevorMauk she’s obviously a natural at what she does. You cant put that on, some people are not that clever. If you can’t see that then I’m sorry for you.
Very true, and yet on the bare minimum wage just managing to survive.
@@TheTJshow2011 She probably makes like 100k a year at least working in that restaurant.
@@IEATU95 this is a cruise ship. 6-8 month working contract, 7days a week, 10hrs a day, mayybe making 48k a year.
I love that she was so professional with the training. Not barking orders, just sternly instructing him
She’s like, “you gon learn today”😂
You gon learn peter
Oh I just know she’s a good worker. I bet she’s one of the best employees they have
She said it in the staircase, she said i have the highest comments in cards
The fact that she knows who the ceo of the company is and can recognize him so easily tells you she cares about the company. I’ve worked dozens of jobs and there was only a few that I knew who the head boss was 😂😂 I definitely wouldn’t recognize any ceo even without the disguise 😂😂
@@ethanporto1745 slavin away for 15 bucks an hour to help ur CEO and shareholders get richer makes no sense lol.. most jobs have very little upward mobility.. u think a fry cook at mcdonalds is ever gonna be anything more than maybe a store manager
@@tonysopranooo1 general Manager of McDonald’s is nothing to be looking down at. I used to work at McDonald’s and I know the GM of my store was making about 90 grand a year. And anyone can work there way there from being a fry cook.
When the boss doesn't even have to go undercover to get the real experience. She was ready to show this man whoever he may be what she does for a living and how to do it well. Props to her and she needs a raise and a promotion. She could genuinely change the company with her attitude.
I think it's interesting to see him gain a newfound respect for what his employees do. I think a lot of bosses in large businesses should routinely do things like this, and come to understand how valuable their employees are, and hopefully find ways to compensate them better.
Dude. This show is fake. It's just a marketing advertisment for the company. Don't fall for it
You can’t run a business based on feelings
She's clearly having a great life. You don't need to get compensated if you don't hate your life and job. Clearly she makes enough because she's actually good at her job and most likely gets tipped really well.
@@blase9786 lol company morale certainly says otherwise. Good businesses are run by people who are smart and calculating, but also are good with people and know how to make employees and customers happy. These things are not mutually exclusive
@@blase9786 Your business would fail.
This is why people cruise! Not because they want to be on a boat with thousands of other people but for the Silvia’s! Truly talented and remarkable.
Poor me was wondering what sort of restaurant was this large 😂
No it's definitely the big boat
*Silvias
Kevin: Hi, is Silvia here-
Silvia: Mr. Kevin Sheehan
Kevin: *Why do I hear boss music?*
You can tell she puts her heart and soul and loves her job, it's no wonder she's ranked so high. India dominates the hospitality industry for a reason. Even she knows who the CEO is, she's still more than willing to show him the behind the scenes and not blow his cover as it's for the greater good of the company for the CEO to get to the bottom of exactly what is going on.
what does india have to do with it??
I was served by Silvia. She has the right amount of spunk, sass, and kindness. One of the best waiters/tress I've ever had. Not to sound too rude, but she should be so much higher up in a company. You can tell how intelligent she is within a minute of meeting her.
She already knows who her CEO is! That's pretty good that she recognized him! Get it girl!
@risinglotuswind If anything she’s kissing ass, and good for her. Everyone else would be doing it too if they were able to recognize the CEO. Which is the point.
Good on her for recognizing him in makeup after serving him one time.
That’s amazing!!
I to a hair shop for a haircut once for the first time, and then went back over 6 months later and one of the employees recognized me.
as a chef I recognize most returning business, even from just what they order sometimes. This woman is on a cruise ship im assuming from this clip, she must see tens of thousands of people each week. You underestimate her recognizance. I am quite astounded by her. She is on another level.
Even more astounded by her ability to treat a man that she knows is her boss like any other trainee. I hope this guy promoted her to vacationing in the bahamas for the rest of her life.
@@MichaelC1245 we don’t really know if she treated him like any other trainee, do we? And she knew he was her boss the first time they met. Ofcourse she would remember him. What would have been amazing is if her boss remembered his employee.
Its crazy. Its obviously bc i just started but i do bag drop at a country club and it is so hard to remember people unless u see them sooo often. One time is impressive
She went all in too! She takes her job seriously!
She went in "so you wanna work MF" Mode very quickly
It’s not hard to recognise the boss when u can see the cameraman
They are told its a documentary or something about a guy searching for his job they have hundreds pf storys and once you got a big company its not unusual to agree to something like this as it is advertisement and image building
@@CharlyDerKater Even then you can join the dots
@@Smiley957 so your first thought on some random ass dude starting at your location would be he must be an ceo i must be pn undercover boss lmao just because you watched a lot of these doesent mean they ever even heard about the show lol
@@CharlyDerKater yes my first thought of a guy with a documentary crew following him with the story about a new career start would be undercover boss. my second thought would be a sob story to tell.
This guy epitomizes having never worked a day in his life
Kevin Sheehan: Do you think there is way for me to go back in the dining room and not have people know who I am?
Me: Yes, an all expenses paid vacation with a raise and a promotion.
lol
this is called "leverage" as he would say.
id shit in her mouth so hard if she said that to me lol
@@beanzburriton4263 And I'd like you see you try that with me
He'd just fire you and come back in a week lol
Maybe Sylvia ought to be running the company.
She's running the Kitchen area for a reason. The kitchen is one part of the entire company. Doubt she knows how to run everything.
Oh she runs that place no doubt but she’s not a CPA or has the other things you’d need for certain positions in the “running” of a company.
@Ben Henderson Imagine believing this, my god
@@Michealkinane I've run multiple successful companies and taught myself all the skills from online info/courses. I just acted like I knew what I was doing and winged it. I can't tell you how many times I had google/yt at the ready under my desk, on bathroom or lunch breaks, walking down empty hallways etc...As long as you exploit the conditioning of the people you work with by basically having a take no prisoners attitude and then nail the hell outta the job, no one even thinks to question why you're the one running things.
@@avamasquerade Simply doesn't work at the highest level.
She made sure Peter feels her pain 😂
It's not as easy as you may think. Thanks for the recognition of hard work.
Yep on paper it's a pisslow easy job, but in reality it's much more than that.
After like 30 seconds I am praising her for her work ethic. Work ethic is a quality I value very highly. Love this woman.
Aww that’s no freaking fun!!
Sylvia knows the business!
She's so awesome, treated him just like she would any other trainee, didn't fumble just because he is her boss. She was comfortable being the one in charge even though it "should" be the other way around. I could never be so confident as she is! Hope she got a fat raise after this.
That lady is an amazing employee. I wish more people were that professional and outstanding. She takes her job seriously and has pride in her work. I need people like this at my store...
She knows her job!
Plenty of practice back home. She is an ex slave
She shouldn't have called him out bro. What she should have done is tell the saddest sob story imaginable to increase the reward she gets at the end of the show.
Omg I think she loved being his boss for once lol 😆
yep! she even said he needs to learn what a dirty business it is. lol
“Mr. Kevin Sheen…”😂😂😂
Kevin Sheen: Shit my covers been blown.
I'll never forget the cruise I took with Norwegian 6 years ago. I was by myself in the cabin and had a slight coughing fit because I temporary forgot how to drink water correctly. Thirty minutes pass and I get a knock on the door followed by having my entire cabin and belongings searched for weed by 4 or 5 different people. What a relaxing experience.
Thats literally insane.... Who are they the police?
@@elijazfrazelsassafraz3100 some stranger comes to your place, goes into a room and starts coughing. Your housemates or whoever are concerned and report it to you, and you search the room that's literally yours because he brought a bunch of stuff with him.
They don't have to be the police, they're responsible for what happens on their property. You think Mandalay Bay didn't settle for 800 million dollars just cus the bell boy carried the dude's guns up and they didn't do enough apparently?
One time I took a cruise with Norwegian and they gave me a million dollars. I have no proof and I left out a lot of details in between them giving me a million dollars and taking the cruise but trust me.
@@elijazfrazelsassafraz3100 Read below one guy made a very good point
She just really cares and takes the time to remember everyone. She is awesome in my eyes
I’ve never seen a more perfect employee. She is so damn awesome, it would be an absolute honor for her to work for me or for me to work for her
She must be a super recognizer. Some people have a special gift for recognizing and remembering faces.
not hard when there is a whole camera crew behind him lol
She clearly has no problems with bossing him around.
She trying to make the job look harder then what it is for 1 person, that's not how hard the normal waiters work
@@CbrF4i600cc Depends if it’s fine dining or not.
@@CbrF4i600cc And she is doing a good job. Many of these undercover boss episodes focus on "workers are lazy", and she will defend it, big boss ass licking be shunned. Some days can he hard, and if the boss wants a taste of the daily routine, best give him him that.
That was high volume, fine dining. It's not like they were at a Denny's.
I’d love to see an undercover executive show where some entry level employees try to be an executive for the day lol
Yesss 😂 have them teach toddlers as an SNL sketch
That lady calling Peter, Peter, Peter! She deserves a raise!! She kept it Peter..She didn't slip to Kevin. Lol
She's smart. Sharp memory. She is also very funny. She says "don't drop the tray on everybody else" and I was just laughing 😂
The man is blessed to have such worker to work under him with blessed and dignity.
Lmao the cover being blown didn’t even matter😂 he still got the full experience!
He's further proof you do not deserve to be a CEO of any company if you can't do a job that's below you. She deserves it way more than him.
but he’d never concede that
Capital’s prerequisite is labor. Without labor there would be no capital. Workers of the world unite ✊
This deserves all the likes
Being invested and passionate for a job is a sign of leadership. Would love for a Norwegian cruise to dock in our glorious country. Our port of Wonsan is famous for not just the beach but also our missile launches so we believe watching a missile launch live would be a great selling point
😂🤣howdy kim
Unspoken hard worker that will never get mentioned or famous but she’s the type of person you want at your job! Professionalism all around
Met this lady working on a P&O Cruise ship, fantastic lady
She handled that whole situation like a pro! Great job Sylvia!
You said get coffee.. She specifically said decaf and regular. Lol
Classy and excellent employee. That's someone who cares about excellence and doesn't complain.
Him: "glad you noticed me"
Her: "thanks. I highly respect you, sir"
Him: "but I'm gonna work with you today as a waiter"
Her: "good, now head over to table 10 and refill their drinks"
He couldn't do what they do, but he sure as hell can pay them barely anything to do it.
But how do you know what he pays them? Did you see the full show and they mentioned it?
Former crew here with more than a few years of experience in the cruise industry (Dining). While I must admit that I was paid well for my time, the wage is relative to my country of origin. Have you ever wondered why the majority of crew members are from Philippines, India or Indonesia? That's because they're willing to accept the harsh warking condition with low pay doing 9 month contracts away from home with no days off, they don't mind because they get paid in dollars and at the end of their contract they get to go back home and live like kings for a few months before their next contract were they come back and do it all over again. Don't get me wrong, it's a great oportunity for a lot of people in certain countries, but if you are from the states then yes, you could probably say you get paid relatively nothing compared to the tremendous amount of work that you will be doing.
That aside I have mad respects for Silvia here, she is the epitome of what a great dining room waitress should be and anyone would be lucky to have her work in their company.
Well, almost anyone can do what they do, given time and training. It's a relatively large pool of potential employees.
Not so with the CEO position. It's not something you can train someone into in a week like waiting tables.
I mean no offense, I've been a waiter for several years and now I run my own business. But there's a reason CEOs get paid a lot more. Good ones are a lot harder to come by. Being a server is far easier.
@@SeraphsWitness what unique skills are required to be a CEO?
@@Mid-AirMan you literally have to be in charge of everything
If you recognize the big boss never say it out loud. Do your job above and beyond and be honest about any struggles in your life while making small talk.
why
@@EMINEMisTHEbest919 cause at the end the ceo gives everyone gifts
Ayo she really turned the whole show around. He’s really gonna get to learn what it’s really like to be at the bottom😂 I was impressed with how professional and stern she was. People like Silvia are the best to learn from 👏🏾 I’m equally impressed that he committed to the role of a beginner and let her take over and actually train him. He kept up pretty well for a beginner 👏🏾
Anyone anywhere anytime would love to have the opportunity to have Silvia on their staff! What a amazing professional. I hope she got a big raise after this because what ever she was paid she deserve more.
Man hats off to her, she didn't blow his cover and was willing to cope with the mistakes.
“Cesser =Caesar”
“I’m confused”
Man has jokes, that’s fantastic in spite of the situation
what a great leader. direct and clear commands. not mean or condescending
This woman is lesson in professionalism and confidentiality. The hospitality business this is paramount
She is amazing!
she is absolutely amazing
As an employer she is those rare golden nuggets you want to keep forever and compensate very well
Sylia you are a treasure. This business is thankless, and very hard, I'm glad he got a taste.
I love her voice!
I can never be a server because I am shy with strangers! Kudos for those who do it!
i was VERY shy when i started 15 years ago when i was 15 years old .. You get over it , and it will make you happier .
I love how she lowkey tried to play along but kept ratting him out while doing so. So funny and endearing
The way she says his name is funny af
Working for a cruise line, I can tell you that Dining Crew remember guests they have served.
Excellent employee!! She kept everything a secret and that's the way it should be..Id definitely be giving her a raise. She was nicely spoken and very professional.
Man got humbled good and quick
I feel like he is just figuring out how shitty actual jobs are 🤣
If a CEO says “ I can’t do what these people do day in and day out” there is something wrong there.
Right. That rubbed me the wrong way. I mean I’m sure he appreciates the hard work and dedication to their service, but his tone was treading “ I am incapable of doing pleb work day in and day out” territory
This should have way more likes
No its just certain work requires certain people. I get all the time that people cant do something as badic as take orders while drinking, doesnt make it a difficult impossible job.
Incredible woman. He's lucky to have her working for him in any capacity
Just goes to show how far removed senior management can be from the operations of the business. Feel like this should happen regularly within large companies so there is more understanding of how the structure of the organisation can better support employees at all levels
Doesn't it sort of defeat the point of undercover boss if they know who the boss is off the bat XD
That's exactly what I was thinking
Although I think that is partially true, there’s a huge benefit for the superior to work a day/week/x length in a lower positions role. It allows for clearer understanding on things they can get to make their lives easier, things that can be streamlined, problems to be addressed, and just base recognition for how hard the job may be to handle. Even if it’s problems that were known to the people running that position, sometimes you need someone to do it themselves before they finally acknowledge it as a problem. An example being that frankly if I was in this CEOs shoes, I’d look into an elevator shaft to be installed, or a chute for the plates from the kitchen. Going up and down an escalator with a full tray where guests are also expected to navigate through, is just asking for a tipsy guest to bump into a several hundred dollar tray and set the kitchen back and disrupting the guests. That’s just poor design from the front door
She made her boss work😂😂
You're enjoying it more than she did
Damn, even with her knowing this is the CEO, she handled this great.
I love how when they start working, she doesnt care who he is and just focuses on the task.
You dont mess with sylvia mr CEO 😅❤
Top notch server! She’s amazing!
Clak Kent: you got recognized immediately? But that's impossible!
Thank you
Thank you.
You truly understand that LIFE for someone who deals with patrons, FOR A LIVING! Has an extremely difficult world to navigate, NOT to mention PERFECT said skills in a short time.
Isn't easy for just ANYONE.!
It takes time and and energy and patience, practice, and UTMOST CARE to be a successfull as a CSR wheather it be a gas station attendant or a waitress!
CUSTOMER CARE IN OUR PROFESSION AND IS OUR GOAL
Same happens at my work, all the managers have no idea just how hard some work is, they just wave their fingers around.
Wow what a professional 👏
This is the kind of people who deserve to be in leadership positions.
The waitress did a brilliant job of showing the boss exactly how it is for a new recruit who has obviously never been at the sharp end of catering and hospitality. I bet he was tired and aching after that shift.
Sylvia we have to inform you, you are now CEO !
I love that " can i go bacl in there and have bobody recognized me??" And she is like " of course because no one has" lol
Man, if you haven't given her a raise, I'll hire her immediately at my office 🙏❤️
Sylvia is a boss b, she was gonna make him learn today🤣🤣🤣🤣
It's always funny when the boss struggles to work as an employee.
If you do the work, and you realize it's too hard and you couldn't do it. Then, as CEO, it's your duty to take actions to fix that
He probably wouldn’t do that because then he wouldn’t be as rich lol
I think he should just hand the company over to her, or at least pay everyone actually able to do the things he can’t WAY more than he pays himself and others who are just as incompetent
Silvia is terribly professional and loyal. Well done.
I like how she didn't go easy on him
I saw the dining room and I knew this was on a boat, I saw those stairs and they confirmed it. Cruise wait staff have the sharpest people skills so it's no wonder she can see through that disguise!
She got employee of the month award! Congratulations
The way she keeps saying his name is classic 😄😂😂
what an amazing woman!