Undercover Boss Encounters FILTHY Hotel Rooms
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- เผยแพร่เมื่อ 21 พ.ย. 2022
- The undercover executive of Best Western Hotels is forced to clean absolutely filthy hotel rooms...each in under 15 minutes!
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Everyone: listen up! As a child, I accompanied my grandmother on her hotel room cleaning jobs. My husband does not understand why I am fussy about how I leave a motel or hotel room. My grandma worked herself to death. Leave your room tidy! Cleaners are not you personal servants.
Not to mention I’ve heard of guests being put on do not rent lists.
@Kevin Piland don't talk pish
I work in the hospitality industry. I am disgusted that people leave the rooms in such shambles. Not only are we payed very little there's never much appreciation from guests or the company it's self. A simple thank you even would go a long way. Way to go undercover boss your words mean alot but your donated cheque will be a right off for you and she's still left at the same as she was before overworked and underpaid. What a trooper💜
The hotel I used to work for, Management very rarely helped and when they did, we often had to redo their work.
$2500 ?? From Best Western ?? A multi million dollar company who easily got far more value from publicity for this ... They can write this off as a charitable donation. I won't be staying there again... this really bothers me... like alot... you did NOTHING for her personally after hearing she works 12 hour days without being paid for overtime. Being away from her family that obviously needs her... really really disappointed in Best Western... shame on you 😕
My thoughts exactly. Well said. This is the best they can do WITH the cameras rolling? Imagine when they're not. Be better Best Western
So true a pittance for her dedication.
Bro all of them are like here’s an extra dollar for your entire life’s dedication. Every one of them I just watch and cringe at the end when the people look at the CEOs and are flaming on the inside
I will never stay in one of these hotels again. I had a miserable experience a few years ago, dare I say bed bugs!!
That was a bit mean, she deserved a decent raise and more staff.
She personally did not get rewarded for her hard work and he gets a tax write off on that donation. FAIL
I certainly hope he allowed them to hire a few more people, and lessen the long hours of this incredible woman, a bonus sure wouldn’t have hurt them!
I'm astounded that best western think this paints them in a good light!
I agree
This boss is absolutely terrible and stingy. These people working overtime, long hours , not seeing family and you give them absolutely nothing that can benefit them.
These ladies deserve better ,this is a mean boss.walk ladies!
That was a pitiful gesture. £2.5k to GOSH. My partner and I have given more than that ourselves to GOSH.
Please tell me he gave more than just a check to charity
If I stay at a hotel over two days, I leave a tip and a thank you note for house keepers. May Maa Kali protect them🙏🏾
I can't believe this boss confirmed the problems faced by the cleaning team on camera but seemingly failed to actually address them.... not enough staff, very hard work, long hours, for little money. Sad.
That boss should be taken to court for over working and under paying his staff.
He could have given Bev something ie £'s for all of her dedication. The American undercover bosses give $100,000 to the dedicated staff. What a scrooge. Disgusting.
A company that large could have done more for the staff and Bev.
Give her raise a bonus hire more people. Wow he didn't do anywhere enough
Agreed, I watch the clips of the American version and usually they go way beyond this. While I know the donation was important to her, still . . .
Exactly!!!!
Agreed!!! What the heck. He could have and should have done so much more.
Real talk big up Bev.xx
I spent a short time working in Housekeeping for a hotel. What shocks me is that this man can see how hard these women work every day and didn't even consider any kind of payrate increase for employees. Paying anyone barely the minimum wage is vile. You can get a job at McDonald's for around $15-$16 an hour here, yet the hotels still pay their staff around $7.25. NO ONE should be paying anyone single digit dollar values anymore. Period.
£2500! Pocket change for him. Show some real appreciation.
I believe that Undercover boss should not only be for store managers, but also for base employees, such as cashiers, cooks, etc.
If the boss is only paying them minimum wage then he should not be expecting them to clean so many rooms in a small amount of time. The cleaner the room the longer it's gonna take. About 30 minutes to an hour even.
How about rewarding this woman with a significant increase in salary and giving her some time off.
Maybe promote her to manager
Remarkable woman and tremendous spirit
Boss can say all he wants … I appreciate your work, etc., etc. He is a tight ass Brit
agreed, it was shocking too see the woman get zero for herself 🥲
I thought I was seeing things!! No extra staff, wages, Nothing??!!! Expected WAY WAY more!! The greed of some people is unbelievable, he clearly does not care in the slightest does he! How sad for her...
So happy to see customer service at its best. She is a jem. Stayed at a Best Western here in NY , it was grose. Blood on bathroom walls and dirty sheets. Thay had manager that did not care. 🦋
I would never stay in one again.
Stayed in one in Florida, it was horrendous!
This is continued exploitation of a very committed member of staff. If you really appreciate her then give her and her team a significant raise. To use a phrase, put your money where your mouth is and be decent and respectful to your employees.
15 minutes isn't far from the industry standard for housekeeping
It is wonderful that he gave that place a check, but what about bonuses for Her and the rest of the workers? What about a raise for all of them? Maybe hire some more people.
I agree! For all the words that she does this was a little bit of crumbs that he gave her. Seriously.
'So, you're doing more rooms with less staff..' 'So you're working longer, harder..'
Words he spoke...but resulted in absolutely nothing to improve the situation.
This must be where the Tories got the idea to clap for the nurses...but give them nothing for their labour.
FILTHY ROOM!!! WHY WOULD ANYON LEAVE A ROOM LIKE THIS???
I used to be a hotel housekeeper. Some people think that bc they are paying for the room they can be pigs. It is disgusting and I personally think they should face a surcharge for the damage and extra time it takes to clean the rooms . In the 35 yrs since then I always wrap the used towels up and put them in the tub. I pick up any food wrappers or other trash, clean out the fridge and always leave a tip. Housekeepers are not paid to be garbage collectors and people should be embarrassed for trashing rooms like that.
I think personally think there should be a deposit paid that doesn't get returned if a room is left like this. Some people are pigs.
A few photos and their full names and locations on social media may help.
Give HER some money!
Donating money isn't going to help her or any of the staff.
I had to pause, thought it would be $25,000...nope $2500 🤦🏼♀️ epic fail
That is the worst CEO i have seen
So he gave to a hospital but what did he do for his hard-working employees?
Was kinda crappy not to offer a raise and more help for cleaning .
Hope the boss will make changes after this realization! And the customer who left the room like this should be charged for 1hr cleaning at least!!! Vile!
Perhaps my standards are different, but I didn't particularly find the leadership to be too sympathetic. Perhaps their business is in trouble, if so, the bonus was kind but if they are just tone deaf, then it wasn't very generous at all and could have been given to play to the audience... Just sharing my opinions
The hotel industry is nasty and management known to do little to nothing. Guests are pigs and those ladies work hard to keep rooms clean to standards. This boss deserves a purpled derrière for his one cell brain. May his hotel go bankrupt !
Yoo hes savage aha that woman should get an Oscar I swear... I wouldn't have been so happy getting a check with somebody else name, and that name is a company that I've already gave £1000s to support my child. 💀
He can write that charitable donation off aha the guy didn't spend a penny
I have had the unpleasant experience of staying in one of these hotels. Never ever again.
So all he gave her was cheque for a charity? How is that helping his staff 😶🤬
This Boss could of given these ladies some extra money 🤔........I could never leave my hotel room in such a nasty mess 😳
She’s a diamond 💎
WTH, 15mins per room? 😭
WOW! What is wrong with this man? He gave something but no more? There is a golf course, so the hotel and course are making money. I would be furious after he revealed himself and that is all he did after all he learned.
Think cheapest undercover boss seen.
She got a big big thank you he made a donation and got a tax deduction. I am so confused 😕 and disappointed 😞 WOW
This women needs a raise and more staff. Not, not that the donation isn’t appreciated. In U.S. they bosses usually give lots of money to the person and a vacation etc.! 😞 about this Best Western not being the BeSt at being the BOSS. Wow.
The check was all he had to give ?
Well my first thought was £2, 500 really !!!!! Are you kidding ? That amount to him & what he must have is pitiful. That was really a huge insult to the lady & all her team of chambermaids, bet he didn't give the chambermaids any kind of bonus for all their hard work & overtime to show his appreciation....SHAME ON YOU MR.UNDERCOVER BOSS...
I think all the comments i have read are right, more staff needed pay rise. Very sad he didn't even make more of an effort with all the staff. Not in pressed with him at all.XLX
Wow. They need masks and gloves. Ten minutes is not enough time to clean and sanitize this mess. When I Stay, I use my own linen, my own towels, pillows and personals ( soap, tissue, paper towels. etc) I leave my room cleaner than when I arrive.. Please be kind to the room cleaners.. human filth is dangerous. This is an honest job so we should not be making it worse for the workers
£2,500 😂😂😂
Most insulting disrespectful way to treat your #1 employees they deserve a bonus. Without them your nothing
THE BUCK STOPS WITH U 🫵🏻 the BOSS.
I'm not gonna stay at a Best Western any more. This CEO is a bad one.
He said nothing about hiring more workers or increasing pay or PTO, so basically, her life remains miserable.
He didn't even give her a paid vacation for all her hard work!
What a cheapskate.
My job is the same way. Less people and more work. Smh
He didn't do enough for her.
Yeah how bout giving them a bonus & extra help?!??
What about support for her family and co worker?
It doesn't means a lot looking at what she received.
Cheap , stingy , sums him up as a boss
£2.5k is that all ? What about paying her more
What a shambolic gesture, best Western.. a huge multi million pound company donated £2,500 and still make these people work long exhausting hours for minimum wage.. make him do the job for a month without his perks and see if he don't improve it then
2.5k? Stingy git! Which hotel chain is thus? I will never use them!
Rude and disrespectful tenants need to be billed for damages beyond the normal mess and put in the system as assholes
2.5k? Lol. Such a slap in the face.
Little over 3000.00 lord thats it. Stingy as heck and they need help.
Undercover boss in the UK sucks! People in the Uk aren’t as generous as in the USA! £2500 muéstranos pounds?!! I was waiting for him to give her a cheque/check for at leery 10K
Yeah well that's nothing compared to some of these motel 6 hotels in the united states lol they allow ppl to stay for yrs as if it's an efficiency and many actually call it home, even crossing the line allowing ppl to have welcome mat's at their room doors and those cheesey Live Laugh Love pics in their windows for passing thru guest to see..I worked at the motel 6 directly across from a major amusement park (Carowinds) and the business this company is losing is absurd by allowing ppl to live and remain in these rooms for yrs as opposed to the traveling tourists that come thru year round to the amusement park. Guest end up passing up the hotel just o pay more to the more expensive hotel quarter mile down the road rather than stay at motel 6 with permanent living adults taking up the majority of the hotel which anyone with any common sense knows that leaves the door open for criminal and drug activity as well.. Not a good look at all especially for families passing thru for the weekend's.. not only that the staff is extremely under paid and yes that's absolutely true how they place a time cap on the amount of time housekeeping is allowed per room and that's a huge problem seeing as how each room is different, you never know what you're walking into nor the mess waiting. Ppl can be absolutely nasty and disgusting, there's just no way one can pre determine what they'll walk into so the 20 min per room cleaning cap is just ridiculous ntm these hotels specifically this motel 6 employees these long term "residents" and tbh 8 outta 10 of them are in fact drug addicts and they entice them by allowing weekly room credits and an extremely pathetic hourly pay and paycheck just enough to keep someone stuck and in that pay/living loop where once you've entered that tornado effect it's extremely hard to get out. After the COVID pandemic hit is when everything went to shit and it's just been this way ever since. You can't clean filthy rooms (some so disgusting) within a 20min cap and not expect your hotel to go from actually being a pretty nice and a family oriented pass thru hotel while vacationing and weekend visiting to the amusement park to an drug infested criminal by- efficiency ran hotel that when a nice family drives thru the parking lot says "NOPE !! Hun I'd rather pay double and let's go across the street rather than stay here" I've worked here and trust me this so called housekeeping staff will literally have you sleeping on sheets that haven't been changed thru numerous guest and you don't even wanna know how they clean the bathrooms.. It's germ infested and unsanitary.
Jesus karen no one is going to read all that 🤣 I pressed the 'see more..' and almost had a heart attack 💀. If you want to write a book then I suggest you get a publisher 😃
After watching this I am boycotting Best Western! Why bot at least give the employee the money.
3000 dollars!!!?? That's it?????
2.5k sorry that's pathetic, they deserve a pay rise and more time to clean rooms, I work for a well known hotel chain, started in house keeping, it's a bloody tough thankless job for shit money!
??? No raise? No extra staff?? No time off for all extra hours done ??? Thank you don’t pay the bills
WHY NO GLOVES WHEN CLEANING
£2,500 is no amount of money. Wot a JOKE 🙄
This is so unfair to take from the least paid to pay for a golf course..l disgraceful
Wow! 2500 pounds! So cheap!!!
I like this Man
Not near enough money given here
wonder why they Filthy 🤷🏼♀️ 🤷🏽♀️
Sorry the british version should be called undercover tightness
it was quite a ridiculous gesture...nothing selfless about it...the rich stay rich for a reason...
2500 pounds is 3000.00 Us...
Wow , cheap boss no bonus, not hiring more staff unpaid overtime and jest a check to care place for 3,ooo bucks sorry that sucks they need to quit go to Hilton hotels
2500 pounds !!!
BEST WESTERN
Could give her something
Is that it.......tight ****
Wat a tight wad 2500 give them higher wages not impressed by him at all
Wow big woman Bev
First
Congratulations!!
🥇
Kinda shyte reward for what she has to deal with
The take away is don’t stay @bestwestern