How To Factory Reset A Lenovo Computer / Restore To Factory Settings - 2 Ways + New Install Tutorial

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  • เผยแพร่เมื่อ 29 พ.ย. 2020
  • This video tutorial will show you two methods of factory resetting your Lenovo computer. The 1st method with a functioning operating system and the 2nd with a computer that will not boot properly. Remember to back up data before Reset as you may loose some or all of your data.
    Remember too, after resetting, its usually a good idea to process all updates as seen here: • How To Update Windows ... . Check out the FAQ's and Related Video Links below !!
    Please remember to Like, Share, and Sub if this video was helpful :)
    To Donate, feel free to leave a Super Thanks by clicking on the Heart Button under the video.
    Related Video Links:
    Get Great Games at Humble Bundle: www.humblebundle.com/?partner...
    For Tools, Supplies and Computer Components Suggestions, visit: www.amazon.com/shop/pcmonkey
    How To Free Up Space / Clear Cache Video: • How To Clear Cache - D...
    How To Create Windows 10 Install Media Free: • How To Create Windows ...
    FAQ's:
    Q: What key are you pressing for the Lenovo?
    A: F11. Sometimes it can be F10, F9, NOVA Button, etc
    Q: The factory reset wont complete? What do I do now?
    A: If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :)
    How To Install Windows 10: • How To Install Upgrade...
    How To Install Windows 11: • How To Install Windows...
    Q: It says that I need to free up space.
    A: If you need to free up more space, try deleting data as seen here; • How To Clear Cache - D... . If that still fails to work and the reset still wont complete, try reinstalling Windows 10 instead as seen at the end of the video.
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ความคิดเห็น • 1.2K

  • @PC_Monkey
    @PC_Monkey  11 หลายเดือนก่อน +2

    Thanks for watching! Feel free to follow my new channel showing general computer use videos and tech tips! www.youtube.com/@JamTechTips
    Also, check out all the great games and ways to save at www.humblebundle.com/?partner=pcmonkey
    To Donate, feel free to leave a Super Thanks by clicking on the Heart Button under the video.

  • @jeffjularbal9404
    @jeffjularbal9404 ปีที่แล้ว +4

    From a long time user of the old bios with the blue, black and white interface and a new user of this kind of bios, thank you very much. Appreciate you man.

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว +1

      Happy to help :) Always here if needed !!

  • @gingernightmare9152
    @gingernightmare9152 3 ปีที่แล้ว +6

    I just want to say your videos have been very helpful to me with resetting back to factory.

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      Great to hear !! Always here to help :):)

  • @fiyaouse
    @fiyaouse 2 ปีที่แล้ว +6

    Thank you for the video it has massively aided me in restoring my laptop that has been broken for some time now.

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +1

      Great to hear !! Always here to help :):)

  • @jadynganss7463
    @jadynganss7463 ปีที่แล้ว +2

    Thank you so much for the clear instructions. My employers' IT department had put so many layers on my personal new laptop I didn't think it would work. But it did!!! Thank you again.

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      Glad your all set :) Always here if needed !!

  • @slcarncny
    @slcarncny 2 ปีที่แล้ว +11

    Thanks! Very clear instructions, not too fast, well explained.

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +1

      Thanks !! Glad this video was helpful :):)

  • @F_a_i_t_h-AMEN
    @F_a_i_t_h-AMEN ปีที่แล้ว +10

    You are awesome. You explain everything perfectly and now I am able to install windows 10 on my Lenovo laptop. That's means I don't need to take it to be repaired for $300. bucks.
    I recommend this gentleman for any problems with your PC's he is on point 100%
    THANK YOU!

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว +2

      Glad your all set :) Always here if needed !!

    • @F_a_i_t_h-AMEN
      @F_a_i_t_h-AMEN ปีที่แล้ว

      @@PC_Monkey so it didn't work but I am super glad you explain things so well. Here's my issues, I am a woman on a very small fixed income, I don't have money to fix it. I've been up all night trying to configure and watching tutorials about this device. Would there be any way we can communicate to try and fix it. could you plz reach out to me than I will give you the information you need to contact me. This is just so frustrating and I'm an older woman with lil PC experience and even lol patience 😁

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว +1

      @@F_a_i_t_h-AMEN What brand and model computer do you have and whats the issue with it?

    • @F_a_i_t_h-AMEN
      @F_a_i_t_h-AMEN ปีที่แล้ว +1

      @@PC_Monkey I got it figured out but thank you very much for your time and attention

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว +1

      @@F_a_i_t_h-AMEN Glad your all set :) Always here if needed !!

  • @loganbrown1878
    @loganbrown1878 3 ปีที่แล้ว +7

    You are such an amazing TH-camr and have helped me so much. Thank you.

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +2

      Happy to help :) Always here if needed !!

  • @netbooking
    @netbooking 2 ปีที่แล้ว +7

    YOU are a very good explanairer ! :) ------ So many others never get to the point! - Thanx sir!

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Thanks !! Glad this video was helpful :):)

  • @faithhancock8247
    @faithhancock8247 2 ปีที่แล้ว +4

    Thank you!!had my lenovo yoga 7 for only a month when the system wouldn't boot up.this worked!🙌

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +2

      Glad your all set :) Always here if needed !!

  • @graceekta969
    @graceekta969 3 ปีที่แล้ว +17

    Thank you! This was really helpful . I was struggling so much to reset and this is so simply explained

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +2

      Happy to help :) Always here if needed !!

    • @shaquilleyusoff4271
      @shaquilleyusoff4271 3 ปีที่แล้ว +1

      @@PC_Monkey I have a Lenovo IdeaPad and I want to know if you hard reset your laptop will it remove the user information?

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      @@shaquilleyusoff4271 Yes, if you choose that option. Another option may save most of your data and use settings.

    • @jflame01
      @jflame01 2 ปีที่แล้ว +1

      @@PC_Monkey My fiances laptop is locked out and it gave a number to call and they are trying to tell her she needs to pay 300$ to unlock it, it sounds like a scam anyhow how can she unlock it, her browser wont work

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +1

      @@jflame01 Yes, thats is 100% a scam :(:( Is the computer locked so she cant get to Windows or is the computer working but she just cant use a browser?

  • @gingernightmare9152
    @gingernightmare9152 3 ปีที่แล้ว +5

    This looks great! I need to reinstall my Windows and do it right this time.

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      Happy to help :) Always here if needed !!

  • @Breyzipp
    @Breyzipp 2 ปีที่แล้ว +4

    Great video! So well explained, you rock!

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +1

      Thanks !! Glad this video was helpful :):)

  • @jonandjesskennedy2287
    @jonandjesskennedy2287 3 ปีที่แล้ว +5

    Thanks for doing this video! Does this keep drivers and Lenovo's preloaded apps, or do you have to reinstall them afterwards?

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      Most likely, you will have to reinstall :)

  • @jennifermendoza9343
    @jennifermendoza9343 2 ปีที่แล้ว +3

    Thank you!! You seriously saved me! I was about to quit until I found your video!

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Great to hear !! Always here to help :):)

    • @LL-ly1jr
      @LL-ly1jr ปีที่แล้ว

      Same!! I am so infuriated with Microsoft!! All thanks to PC Monkey!!!

  • @user-ed8sp7fi6l
    @user-ed8sp7fi6l 7 หลายเดือนก่อน +1

    THANKS AAAA LOTTTTTTT MANNNNN i watched nearly ur 3-4 videos and eventually was able to resolve it man

    • @PC_Monkey
      @PC_Monkey  7 หลายเดือนก่อน +1

      Glad your all set :) Always here if needed !!

  • @doctorkathy7269
    @doctorkathy7269 2 หลายเดือนก่อน +2

    Your videos are so helpful and informative. Easy to follow. Thank YOU!

    • @PC_Monkey
      @PC_Monkey  2 หลายเดือนก่อน

      Thanks !! Glad this video was helpful :):)

  • @SarahsAtticOfTreasures
    @SarahsAtticOfTreasures 2 ปีที่แล้ว +6

    My laptop appears to be downloading WINDOWS 10 . Praying hard that it works. I have been working on this for 9 days. This is the farthest I have gotten.

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +2

      Good luck !! Let me know how it goes :)

    • @nasheralgahim6360
      @nasheralgahim6360 ปีที่แล้ว

      @PC Monkey I am having trouble resetting to factory my m700. It has one of my passwords on it and I can't remember to save my life..lol it is a little desktop

  • @DavidPace
    @DavidPace ปีที่แล้ว

    FYI - I have a Lenovo ThinkCentre Tower with AMD A12 - 7TH GEN & couldn't exactly get into the back end the same way, but I found my way into a Lenovo Diagnostics by pressing F9, F10 & F11 (one at a time & alternating repeatedly), while booting up so I have no idea which one of those got me in, or if it was a "secret combination" lol. But, you can run diagnostics on everything with one click, or select one thing at a time. Since I have the error 1962, I tested my hard drive first, which was all good. Now I'm Testing for Bad Sectors, which automatically recovers whatever it can. It gives a warning that you should back up anything important if possible because any automatic repairs could erase data permanently. After testing, I'll try to give an update with results.
    Thank you for organizing your videos in such a way that it makes it MUCH easier to troubleshoot quickly & what can possibly be skipped etc. It makes a big difference. I've been chasing down problems after one of the major WIN 10 updates a while back. (I let ads run to reward you for your time ;)

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      Much thanks :) Glad you found that option! Not all Lenovo computers have that, so you have a good one :)
      Good luck !! Let me know how it goes :)

  • @cyndis665
    @cyndis665 6 หลายเดือนก่อน

    Very much appreciated. Thoroughly done. In layman's terms worked for me.

    • @PC_Monkey
      @PC_Monkey  6 หลายเดือนก่อน +1

      Great to hear !! Always here to help :):)

  • @dr.klinkybolt5619
    @dr.klinkybolt5619 ปีที่แล้ว +1

    Thank you very much for this tutorial, i tried to make a dual boot to try Pop OS but somenthing went wrong and i was stucked to the boot screen.
    Now everything is fixed, thank you again :)

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว +1

      Glad your all set :) Always here if needed !!

  • @jstdany3419
    @jstdany3419 3 ปีที่แล้ว

    You just saved me from getting dropped out of school really really thank you man!

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      Happy to help :) Always here if needed !!

    • @daoudislam829
      @daoudislam829 2 ปีที่แล้ว

      I have a Lenovo and Im having problems resetting. It's a windows 7 EDU series.

    • @daoudislam829
      @daoudislam829 2 ปีที่แล้ว

      When I turn on the computer, it goes straight to updating.

    • @daoudislam829
      @daoudislam829 2 ปีที่แล้ว

      I would rather do a hard reset. Will windows still be on the computer?

  • @27.margovio93
    @27.margovio93 3 ปีที่แล้ว +2

    Damn thanks for this tutorials man, appreciate it!

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      Happy to help :) Always here if needed !!

    • @dedoxedcaliber8440
      @dedoxedcaliber8440 3 ปีที่แล้ว

      Ok so i am stuck on the “choose an option” any solutions?

    • @alwinvillero9505
      @alwinvillero9505 2 ปีที่แล้ว

      @@dedoxedcaliber8440 you mean your pc froze

    • @dedoxedcaliber8440
      @dedoxedcaliber8440 2 ปีที่แล้ว

      @@alwinvillero9505 u know wut forget it.

    • @alwinvillero9505
      @alwinvillero9505 2 ปีที่แล้ว

      @@dedoxedcaliber8440 lmao i bet just unplugged it

  • @alwinvillero9505
    @alwinvillero9505 2 ปีที่แล้ว +1

    I am binge watching all of your videos rn

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +1

      Yeiks lol !!
      I dont even think I would want to binge watch myself hahahaha

    • @alwinvillero9505
      @alwinvillero9505 2 ปีที่แล้ว

      @@PC_Monkey *you underestimate my power*

  • @khadijahbatters
    @khadijahbatters 2 ปีที่แล้ว +2

    Very helpful and easy thank you

  • @karonbarwick541
    @karonbarwick541 2 ปีที่แล้ว +1

    Thanks a million for this information .

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Your welcome !! Happy to help :)

  • @vimraj6787
    @vimraj6787 2 ปีที่แล้ว +2

    Thank you! Good stuff!

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Thanks !! Glad this video was helpful :):)

  • @antonioarturo7657
    @antonioarturo7657 ปีที่แล้ว

    It sounds like you may be able to help me. I have a Lenovo that asks for a Bitlocker key that I don't have and I am not likely to get. It also does not give you the option to "skip this drive" like some videos show when you Esc from the Bitlocker prompt. Can I do a reset to get rid of this, or is there anything else that can be done?

  • @CaptainOneEye
    @CaptainOneEye 3 ปีที่แล้ว

    So, first day my keyboard starts entering the wrong characters when I type, second day the wifi stops working while it does work still on my other devices. Then today the whole computer turns off after a while. I even had a blue screen. The computer only starts when I press the keyboard and when I press it while its on it turns off. It might be a software issue but it seems like the whole laptop is breaking down. Nonetheless, what is your advice? Would a factory reset have chance of fixibg this?

  • @jepthhigad4894
    @jepthhigad4894 3 ปีที่แล้ว +1

    Effective. Thanks!

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      Happy to help :) Always here if needed !!

  • @nicolethomas8793
    @nicolethomas8793 2 ปีที่แล้ว

    Thank you!! This is not what I was told to do...

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Happy to help :) Always here if needed !!

  • @tigreonice2339
    @tigreonice2339 3 ปีที่แล้ว +1

    @PC Monkey Hello. I have a Lenovo z400. It came with win8 and today has win8.1because an update.
    I still do not leave the pc as factory...and I want it (junk files, maybevirus,etc). Do you know if I do it ... the windows activation key (different from the serial installation) or product id remains and will everything work fine? He currently has a pirate office ... I don't know if he killed the original one in the hidden partition? I remember using kms or kmspico something like that ...
    I want to reestablish the factory and that everything works fine.
    Another thing: My pc is slow but I can gonin windows wothoutproblem... should you restore with the Lenovo onekey or better go to the menu in windows and put the factory reset? Which one will be more likely to be successful and not fail?
    Thanks

  • @variantrealtors895
    @variantrealtors895 3 ปีที่แล้ว

    Hello. Ive been struggling with reset your videos are helpful but i still havent been able to access windows. Once i power on the laptop and use f9,f11 or f12 it takes me to troubleshooting and since i do not want to loose my personal files i take the first option but hen it takes me back to a black screen which indicates that its scanning and repairing drive. is there any way i can move on from here ? or do i have to chose the option that will make me loose my personal files? I will really appreciate your help on this one

    • @jewelpasion51
      @jewelpasion51 ปีที่แล้ว

      Hi. We got the same issue and everything that you said happened to your laptop is happening to mine. We're you able to solve its issue? Hoping you could share how you handled it. Feeling hopeless here. TIA.

  • @johnsknows3135
    @johnsknows3135 ปีที่แล้ว +1

    Brilliant explanation thx a lot!

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      Thanks !! Glad this video was helpful :):)

  • @lambertomordenoiv9399
    @lambertomordenoiv9399 2 ปีที่แล้ว +2

    this is so helpfull thank you so much

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Great to hear !! Always here to help :):)

  • @chrismudalige4795
    @chrismudalige4795 2 ปีที่แล้ว +1

    Thanks for the video.

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Your welcome !! Happy to help :)

  • @phildevera1905
    @phildevera1905 3 ปีที่แล้ว

    The installer you're using is it MBR or GPT?

  • @claudiagonzalez-kr5rr
    @claudiagonzalez-kr5rr 3 ปีที่แล้ว

    Hi! I have a Lenovo Yoga laptop, I’m having issues with wireless connection I tried uninstalling the Intel (R) wireless ac 9560 driver but ended deleting. It doesn’t pop anymore when I click on “ Scan for hardware changes”. Please help! Thanks 🙏

  • @eversunnyguy
    @eversunnyguy ปีที่แล้ว

    Thanks for the video. I have a question. I upgraded by Lenovo Thinkpad X1 from Win10 to Windows 11. and later on 'reset' windows to go back to windows 10. ....Now it doesn't give option to go back to Windows 10. I really want to go back to Windows 10 using LENOVO FACTOR image. I doubt if windows 11 overwrote the windows 10 when I upgraded to windows 11. How can i check if my Lenovo factor image with windows 10 is still intact ? Thanks

  • @jillianepascual9051
    @jillianepascual9051 10 หลายเดือนก่อน +1

    Thank you! This workeddd

    • @PC_Monkey
      @PC_Monkey  10 หลายเดือนก่อน

      Great to hear !! Always here to help :):)

  • @johnalm9238
    @johnalm9238 3 ปีที่แล้ว

    I have question , satellite p75-a7200 laptop has two bays , drive is in bay 1 , but shows up as if it's in bay 2 and it,ll boot into windows , can hear fan & DVD sound like normally do ,but shortly afterwards laptop will shut down / reboot , I can hear little click type sound from beneath keyboard, changing bios setting from UEFI to CSM still does same thing , i.m leaning towards ether bios or M/B problems, thanks John also changing boot style causes no O.S detected until you change back to UEFI in bios

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      Using the steps seen here; th-cam.com/video/Nqn8-jJFx2Y/w-d-xo.html can you find an error that matches the time the computer shuts down?

  • @allison3228
    @allison3228 2 ปีที่แล้ว

    I don't even know what I did but I did something and it worked 😋 I just pressed the power button and f12 aggressively and it worked lol

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Glad your all set :) Always here if needed !!

  • @user-lh5lt7kn2q
    @user-lh5lt7kn2q 8 หลายเดือนก่อน

    Will the backend option work on an ideacentre model? I was able to pull up a startup device menu using F12 but all options in it take me back to BIOS. No options for factory reset. I first tried F9 thru F12 before reaching this menu. Shall I try other function keys to find the reset option? Thanks! =)

    • @PC_Monkey
      @PC_Monkey  8 หลายเดือนก่อน

      1. Your computer may not have these options. Does yours have a NOVA button or a pin-hole reset?
      2. Does your computer load up to Windows so you can reset from there? If not, what is happening when you try to start your computer?

    • @user-lh5lt7kn2q
      @user-lh5lt7kn2q 8 หลายเดือนก่อน

      @@PC_Monkey No NOVA button or pinhole. This is your second video I watch after recommendation from first where I replied regarding the 1962 no OS found error my Lenovo ideacentre pc encountered. Nothing with BIOS has worked as settings there were all set. I was trying to reach the auto repair feature using one of your videos to no avail. I'm either down to HDD issues which I'm reluctant to deal with as I hear no sounds from it that indicate issues. Or, a bootable image install of OS. Your videos have been helpful as I try to ultimately pinpoint issue before fixing. Thanks! =).

  • @marsildakola9512
    @marsildakola9512 3 ปีที่แล้ว +1

    Thank you for your videos! I have a question regarding hard drive, is there a possibility to retrieve any data from Lenovo laptop if the hard drive is dead? I really appreciate your time

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      If the drive is bad, usually not :( You can try hooking it up to another working computer and see if you can access the data that way. If not, try bringing it to a repair shop. Sometimes we can get data off 'bad' drives :)

    • @marsildakola9512
      @marsildakola9512 3 ปีที่แล้ว

      Thank you so much!

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      @@marsildakola9512 Happy to help :) Always here if needed !!

  • @tomh8782
    @tomh8782 2 ปีที่แล้ว

    Will this be the same/ similar process for a Lenovo V14 laptop with Windows 10 or windows 11 installed as I setup my Lenovo v14 laptop by making a new Microsoft account/ email which us completely new/ got it new for the 1st/ first time ever.
    Thank you,
    Tom.

  • @floydleyba33
    @floydleyba33 2 ปีที่แล้ว

    Jaime, one other thing I forgot to mention. I did use F2 bios th chang the Boot mode from UEFI to Legacy, per another of your TS videos

  • @brianodonnell358
    @brianodonnell358 ปีที่แล้ว

    Hi I have Adobe on my laptop as well as my Desktop PC. The thing is the memory on my laptop is full. I cannot add any more programs onto my laptop. Can you please advise. I followed your video to see if this would help free up space on the laptop. While doing a hard reset to factory settings my Lenovo idea pad S130/14/GM. Does not have enough free space to do this. Can you please advise?? Many thanks for this video also.

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey. However, you will want to take care to not delete any software or DATA you wish to keep. You should back that up before reinstalling.

  • @arbitrarilyentertainment8553
    @arbitrarilyentertainment8553 3 ปีที่แล้ว +1

    Hey, when I select the custom advanced mode (for the second part of the video) No partitions show up. What causes this? Every once in awhile they do show up but when I used your method an error occurred during installation

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      Was your Lenovo computer working well before this attempted install? / Why are you installing Windows this way?

    • @arbitrarilyentertainment8553
      @arbitrarilyentertainment8553 3 ปีที่แล้ว

      @@PC_Monkey My computer worked perfectly fine but right before needing do this, my computer randomly restarted over and over again until now every time I turn in my PC it brings me to windows boot manger.
      The reason I am doing this with my PC is Becuase I can’t get in my PC anymore. It only brings me to windows boot manager.

  • @jodeanneher718
    @jodeanneher718 ปีที่แล้ว

    hi I'm trying to configure my thinkpad pk1kpvh. the os is not loading. this is not my device. I think it was stripped and may need to have the os reinstalled.do you know if this model is compatible with windows 10?

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      What operating system did the computer have originally?

  • @carlitob7179
    @carlitob7179 3 ปีที่แล้ว

    Hey do you know anything about the situation when the legion lenova startts all good but then stucked on a black screen with a cursor?

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      Try the steps seen here first; th-cam.com/video/dI2xsZ8G_1I/w-d-xo.html

  • @meredithkenworthy9914
    @meredithkenworthy9914 2 ปีที่แล้ว +1

    Hey- I need help. All my Lenovo will do is open the boot menu that looks like it’s from the 80s. It won’t let me select the boot manager which is the only option there is. Any thoughts?

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Have you tried the steps seen here already? th-cam.com/video/2-WDntT-5L8/w-d-xo.html

  • @edelrosario5105
    @edelrosario5105 3 ปีที่แล้ว

    Hi there! I'd like to seek your advice on my factory reset issue. I just bought a second hand ThinkPad X1 Carbon 6th generation laptop and I tried resetting it to factory setting. In resetting, I chose local reinstall of windows. Then it went to "Resetting PC (up to 100%)" , then it asked me to confirm clearing the TPM - Trusted Platform Module by pressing F9. I hit F9 and it went to a screen with the Lenovo logo at the middle and the message "To interrupt normal startup, press Enter." I knew that factory reset could take several hours, but it's been almost 7 hours and my laptop screen hasn't changed. I'd be very grateful if you could share advice on how to proceed from here. Thank you in advance!

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

    • @edelrosario5105
      @edelrosario5105 3 ปีที่แล้ว

      @@PC_Monkey Man, you're godsend! thank you so much, I got it fixed following your solution! i can sleep now!

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      @@edelrosario5105 Great to hear !! Always here to help :):)

  • @georgeolt654
    @georgeolt654 3 ปีที่แล้ว +1

    Excellent!

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      Happy to help :) Always here if needed !!

  • @rustymu87
    @rustymu87 2 ปีที่แล้ว +1

    my Lenovo key is F12.. Thank you man

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +1

      Happy to help :) Always here if needed !!

  • @rachaelbell6778
    @rachaelbell6778 ปีที่แล้ว

    Hello! I’m really stuck with my Lenovo. Have tried a few of your videos but it’s not coming up with the options needed. It turned itself off and now when turning on it comes up with blue keyboard layout screen. Then once selected, it only has “advanced troubleshooting” or “turn off” there is no reset option and all of the options in advanced troubleshooting come up with errors. So I wonder if I need to try and fix it via cmd prompt? Although I have tried typing a few things in (which means nothing to me!) after searching on Google but to no avail!
    PLEASE HELP!!! Thanks so much in advance.

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      The options come up with errors? Like the testing finds errors with different things?

    • @rachaelbell6778
      @rachaelbell6778 ปีที่แล้ว +1

      @@PC_Monkey thank you so much for your response. After trying all other options in BIOS, cmd prompt etc I managed to sort it with the install media USB. Thanks so much for your very helpful videos :-)

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      @@rachaelbell6778 Glad your all set :) Always here if needed !!

  • @ccroberts5805
    @ccroberts5805 3 ปีที่แล้ว

    Thank you for having this information. I got TWO Lenovo Thinkpad Yoga L13’s by accident. I bought one or my wife and set it up and then she walked in with one from her job. How do I reset this to sell it? I have done the reset twice but it keeps going to the place where I have to log in and answer security questions. I tried to do the long reset and got to the page where it said press escape to not to do the TPM-Or someting meaning to dump all the information I think-and to press F9 to continue but nothing happened when I hit F9 over and over. Then I hit escape by mistake and started all over again. I just want to sell it and have it turn on to the welcome screen for a new owner. Thank you SO MUCH!

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

  • @travelertrini
    @travelertrini 3 ปีที่แล้ว

    Hope you can help.. I recently updated the bios that Lenovo pushed a few days ago. Everything worked fine until today. I'm getting "Default Boot Device Missing or Boot Failed" . The Bios shows "Hard Disk not detected"

  • @jenniferlondo410
    @jenniferlondo410 8 หลายเดือนก่อน

    I am trying to reset a computer from my old job that issued this computer that has since gone out of business and it is not giving me the option/step of "just remove my files" or fully clean the drive" how do I get around this?

  • @honeyrosequisto1894
    @honeyrosequisto1894 3 ปีที่แล้ว

    Hi, my laptop is lenovo thinkpad x200 windows 10, it has pen support but later on i discover that it say "no pen and touch available for this display" do you think by resetting my laptop it will get back my pen support. I already did othet tutorial by fixing missing drivers but it wont work. I try to restore my system but it doenst help me. I like to draw thats why i am frustrated that pen support is no longer available to my laptop even though it had that pen support.😔😔. My laptop update in the past months i think thats the cause of missing driver

  • @DsHands2Serve
    @DsHands2Serve ปีที่แล้ว +1

    Thanks for You Help

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      Your welcome !! Happy to help :)

  • @lynettelynette5264
    @lynettelynette5264 3 ปีที่แล้ว

    Hi Thank you for your guidance. I have an ACER Aspire 3. I was working on it yesterday snd it’s died. No help received from Acer. I followed your F2 tutorial but have not been able to move on from ‘No bootable device’ can you help please

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      If you have already tried to change the settings in BIOS as shown in the previous video and that hasnt worked. You would then try this factory reset. If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video. If that fails as well, your most likely looking at a hard drive issue. Replace it and install Windows to the new one :)

  • @nicholasbanda1515
    @nicholasbanda1515 2 ปีที่แล้ว

    hey its Nicholas again. thanks for the referral to the keyboard video. i have one more question, i just reinstalled my windows and i am experiencing a problem where my apps- or the windows drive in general are too slow. is that normal once youve restarted. initially it starts with the windows taking a very loong time to restart, then when i use any app, it is unresponsive every few minutes. what can i do?

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Usually, after a new install, the computer is trying to process all the updates at the same time as running your computer. It can slow things down. Try manually running them all quicker as seen here; th-cam.com/video/DDv2gJDjfOM/w-d-xo.html

    • @nicholasbanda1515
      @nicholasbanda1515 2 ปีที่แล้ว

      Hey, thank you,

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      @@nicholasbanda1515 Your welcome !! Happy to help :)

  • @thabanimanto6146
    @thabanimanto6146 3 ปีที่แล้ว

    Hello, My Laptop (Lenovo T420s) is stuck on diagnosing your PC, I tried the installation of a new windows, but when I boot from a USB it shows 8 Pre-loaders that load infinitely on the screen and then the PC shuts down , I need help.

  • @bentitan5357
    @bentitan5357 2 ปีที่แล้ว

    My lenovo L540 thinkpad is still operational but has a lot of problems. Like lot of keys are not functional,slow wifi, slow performance etc...so, is factory reset the best option or is there a better option?

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      A factory reset will help if the operating system having errors is the cause of part or all of those issues. Slow wifi and slow performance should be helped by that I would guess. If the keys are still not working after the reset, refer to this video; th-cam.com/video/wqrchfpdJ_w/w-d-xo.html

  • @urbinlv
    @urbinlv 3 ปีที่แล้ว

    Hi there, I don’t see another option in my case that reinstall a fresh copy in my Yoga1 , It keep showing me the bios screen and I did what you said in the other video but my laptop don’t go to the main screen so I’ll have to erase everything.

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว +1

      Have you tried creating a Install Media USB and using that to install Windows 10 new?

    • @urbinlv
      @urbinlv 3 ปีที่แล้ว

      @@PC_Monkey yes i did but did not work, some one fixed it for me.

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      @@urbinlv Glad your all set :)

  • @aprenticefollower7156
    @aprenticefollower7156 3 ปีที่แล้ว

    Hi, i have a question: Can a laptop go into sleep mode while installing a program or an app? And if it does, will it resume the installation when it wakes up?

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      Sometimes yes, it can go into sleep mode. Usually it will be fine but sometimes it stalls the install or errors it. It really depends on the software being installed.

    • @aprenticefollower7156
      @aprenticefollower7156 3 ปีที่แล้ว

      @@PC_Monkey Thank you!

  • @josephpenderjr8990
    @josephpenderjr8990 2 ปีที่แล้ว

    I have a Toshiba satellite L505 series laptop with a black screen. I have tried most of your steps except changing the cmos battery. I didn't see it on top of the motherboard. I saw something wrapped in black tape but wasn't sure what I was looking at. Any suggestions

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว +1

      If the screen is black, what are the signs the computer is on? Lights? Sounds? Fan?
      If it was the same size as a CMOS battery then most likely it was one. You would just unplug it for a minute and plug it back to try the BIOS reset

  • @solomonakhgar8414
    @solomonakhgar8414 2 ปีที่แล้ว

    Hi, Thank you for your great video on how to reset . My chrom lenovo labtop is from school and i need to by pass where it says your device is locked. I have already wiped out the old chrom by clicking esc and circle arrow button, and turn on the new operating . but can't bypass the organization part. please, if you know tell me how to factory reset

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      If you still cant bypass that part even after a new install of the operating system, then you would have to contact the school, and have them release it on their end

  • @jamesdelornhowlandjr.6516
    @jamesdelornhowlandjr.6516 ปีที่แล้ว +2

    I reset to factory reset but, I want to keep my apps. How can I do that?

  • @godana
    @godana 2 ปีที่แล้ว

    How do I get to the video description on my mobile phone? You referred us to look to it but not available.

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Im not sure what phone you have or what operating system its using so I cant help you. What video link are you looking for?

  • @Troy1g
    @Troy1g 3 ปีที่แล้ว

    Hello, Trying the through the backend I have tried all the suggested function keys, no go, when I turn on the Lenovo its is stuck In a cycling loop going on and off saying windows is at 64 percent, then turns off at starts again. I have tried tapping f1 through f12, upon power up, what can I do from here? Thanks for help, Troy

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      Sounds like your Lenovo computer is in a 'Boot Loop' situation. Have you tried the steps seen here first? th-cam.com/video/g8WkyX0dan0/w-d-xo.html

  • @barrastern8017
    @barrastern8017 7 หลายเดือนก่อน

    Do i need the usb to get back to windows ?
    I dont have one where can i find the instructions or purchase info ?

    • @PC_Monkey
      @PC_Monkey  7 หลายเดือนก่อน

      Unless you have a restore point saved in order to factory reset, yes, you will need a USB to install the operating system new.

  • @luislardizabal3591
    @luislardizabal3591 2 ปีที่แล้ว

    Hi, i wanted to see if you could assist me. I need to either factory reset or reinstall operating system on a lenovo 300e. I tried developer mode but it is disabled.

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html

  • @paulinoluna6115
    @paulinoluna6115 2 ปีที่แล้ว

    Hi! I'm having a problem with my Lenovo IdeaPad 3 15IIL05
    I had problems with the mouse pad, it stopped working. I tried everything, and when I tried to reset my lap top to a factory reste, it won't, it'll still save the changes made to the computer and I don't want that... What can I do?

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      What happens exactly when you try to reset the computer?
      Have you also made sure all updates are processed as seen here? th-cam.com/video/DDv2gJDjfOM/w-d-xo.html
      Also, does the mousepad feel fine or does it feel like something is physically wrong with it?

  • @frm3465
    @frm3465 2 ปีที่แล้ว +2

    Great 👍

  • @imranqureshi78
    @imranqureshi78 ปีที่แล้ว

    Hi. Thanks for this video. I'm hitting f11 key but my laptop doesn't goto automatic repair. I tried hitting f9 and f10 key as well. Only with f11 key I hear beep but automatic repair still not showing. Can you help on this please?

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      1. Have you tried all the function keys? Some Lenovo models use different ones.
      2. What is happening when you try to start your computer? Does it not successfully load to the desktop?

    • @imranqureshi78
      @imranqureshi78 ปีที่แล้ว

      @@PC_Monkey yes I have tried all keys but none of them taking me to automatic repair.
      So basically when I switch on the laptop it continuously says resetting and then screen goes black and after 5 second turns back on showing lenovo and then goes back to balnk as well. Kept doing it since yesterday.

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      @@imranqureshi78 So your not able to access BIOS at all? In that case, try performing a manual BIOS reset as seen here; th-cam.com/video/76I2Ec9K7lw/w-d-xo.html
      Also, is the computer overheating at all?

  • @khaliddigida3080
    @khaliddigida3080 2 ปีที่แล้ว

    Hello thanks for thee videos I've been dealing with an issue towards my lenovo thinkpad t450s windows 10 seems to have some problems such that i can't install anything and sometimes if I'm doing something it just shut down the app please help!

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      What happens when you try to install things? How are you not able to?

  • @igorteller1516
    @igorteller1516 2 ปีที่แล้ว

    Hi I wanted to find out if my windows is already installed on the motherboard and is original from the store do I have an option to install windows on another drive or will it just give me the option to install on the first drive we bought on the laptop, My goal is to add an Ardisk with a smaller capacity and have the original Windows in it , I have no experience with genuine Windows already installed on a motherboard and what are my restrictions tnx ☺️

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Windows cannot be installed onto a motherboard. An operating system is installed to the Hard Drive. Are you asking how to install Windows 10 or are you asking how to install a new HDD?

    • @igorteller1516
      @igorteller1516 2 ปีที่แล้ว

      @@PC_Monkey My windows is installed on the board though it is ‏sold from the store along with Windows supposedly I can not install it on another computer I also do not have a code it means I can not even install it on another computer if you understand me?,
      "Each Windows license links to the hardware its first installed on, specifically, the motherboard. Only the retail license is transferable between motherboards" this I copy from Google for you for better understanding.

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      @@igorteller1516 Not sure if I fully understand. What are you wanting to do plainly? Are you looking to install Windows 10 onto your Lenovo computer? If so, you can see how to do that here in this video starting at 9:10. You can see how to create free Install Media here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If you prefer to purchase it, make sure you get Install Media and not Recovery Media. You can see a example here: amzn.to/36BobAH. Any issues with that process, let me know :)

  • @rudythomas5509
    @rudythomas5509 4 หลายเดือนก่อน

    Thanks for your guidance, but when resetting my Lenovo yoga I get to reset blue screen, , I get to selections, continue, use a device, troubleshoot, or turn off yr pc. I hit troubleshoot, I get to reset this PC or advanced options, in select reset this PC, I'm at keep my files or remove everything, I hit remove everything, now I'm at cloud download or local reinstall, i hit local reinstall and it brings me right back to continue, use a device, troubleshoot, or turn off yr pc. And it just keeps bringing me back here after hitting troubleshoot, reset this PC, remove everything, then local reinstall, back to continue, use a device, troubleshoot, or turn off yr pc.

  • @floydleyba33
    @floydleyba33 2 ปีที่แล้ว

    Jaime, Still having boot-up probs. with my Lenovo Ideapad Slim 1-14AST-05, Model Name 81VS S/N R90ZNDKL..Yesterday I was getting hung up at the automatic repair because I did not have the correct Password. I did a power start F2, the reinstall the admin Password and the User Password. Strangely for the Admin Password it would not allow me to enter Caps or special character by buzzing me an error sound. Today I am able to get to the desktop sign-on graphic screen. WHen I hit enter to enter my PIN number it tells me "Something happened and your PIN is not available. Check to set up your PIN again" WHen I select that option it showed Floyd Leyba....just a moment and then it says "search for an app. You need an app for this task..." It returned back to the desktop graphic log in screen with the Time and date......Any suggestions...I would certainly pay for assistance

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Have you tried a reset using the startup recovery options here?

  • @lawahkk
    @lawahkk 2 ปีที่แล้ว +1

    thank you so much

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Your welcome !! Happy to help :)

  • @jamesfranklin5073
    @jamesfranklin5073 3 ปีที่แล้ว

    Hello, my computer jumps right into preparing auto repair and then the screen turns black.
    I tried your boot loop video first and that did not work.
    I cannot find the correct function key for this video.
    Any ideas?

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      What brand and model computer do you have? Have you tried the other Function Keys?
      If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

  • @kathywilliams4237
    @kathywilliams4237 7 หลายเดือนก่อน +1

    Thanks!

    • @PC_Monkey
      @PC_Monkey  7 หลายเดือนก่อน

      Glad this video was helpful :) Thanks a ton for the SUPER THANKS !! Always here to help :)

  • @eddiekuiken3422
    @eddiekuiken3422 3 ปีที่แล้ว

    Hi Jamie
    I have an HP Pavillion Slimline Model S5-1210T it's from 2012. Last 2 Microsoft Updates ,crashed my PC. Was able to fix using WINDOWS reset. This time the 3rd MICROSOFT update crashed and I can't fix it. Was able to do a factory reset, but it crashed again. Tried a Windows repair disc ,nothing works. Can't get into BIOS or CSMOS. Tried all reboots nothing works. Screen is stuck on black start up, where it says press ESC key for startup menu. Has some other info about processor type,speed,cache,memory size,channel A,B, and BIOS revision date.
    On the last fix I tried with the repair disc,it said THE HP recovery. Drive is missing, and now I can't get any BIOS or CSMOS repairs to work. Also the CAPLOCK light will not go off. It was a good PC till the last 3 widows updates. Do you think you could help? HP only wants to sell me a new PC .
    Thanks for any help and I would be happy to pay or donate.
    Thanks again Eddie

  • @skylerloftin4350
    @skylerloftin4350 2 ปีที่แล้ว

    can i bypass bitlocker in anyway on a lenovo ideapad 5 15iil05

  • @lindamestrow462
    @lindamestrow462 2 ปีที่แล้ว

    Hi would I be better off reformatting my pc with the original disk or doing it like this?

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Lots of people mean different things by 'reformatting'. What are you wanting to do exactly? This video shows how to Factory Reset Windows 10. Are you wanting to reset your operating system?

    • @lindamestrow462
      @lindamestrow462 2 ปีที่แล้ว

      Yes I want to restore it to factory condition and clean it all.@@PC_Monkey

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      @@lindamestrow462 Ok then yes, you can factory reset as seen here and select the 'erase everything' option to fully clean the computer :)

  • @jodivinson1891
    @jodivinson1891 3 ปีที่แล้ว

    Lenovo Ideapad 320 had to be factory reset. ( I used you! and thank you) It has been doing the reset and I became hopeful and found it kept "resetting this pc 72%" for about an hour and a half. What did I do and how do I get it to work correctly?

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video.

  • @royaljoeba
    @royaljoeba 3 ปีที่แล้ว

    Was trying to download a program for school work. Saw later my Lenovo laptop has opened an "Administrator:C:\WINDOWS\system32\cmd.exe" I don't know what to do. Any help?

  • @imnotcreative3881
    @imnotcreative3881 3 ปีที่แล้ว

    Hi you think you can help me with my pc or have you made a video about this because my pc keeps on turning off at 30-40% its a windows 10 HP Notebook i mainly wanna know since it turns off during my online classes

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      For a computer that restarts during use, refer to this video; th-cam.com/video/Nqn8-jJFx2Y/w-d-xo.html

    • @imnotcreative3881
      @imnotcreative3881 3 ปีที่แล้ว +1

      @@PC_Monkey thanks

  • @darcicoleauthor
    @darcicoleauthor 25 วันที่ผ่านมา

    What’s the difference between “local” and “cloud”?
    We don’t have a usb handy, just wondering if we need to make a recovery drive before doing the full factory reset.
    (Full details: my browsers are suddenly saying they’re “managed by your organization” except I’m not part of any organization and this is my personal PC. I’ve tried uninstalling Chrome, deleting everything connected to it, resetting passwords, etc. and it’s still saying that. And we just noticed it says the same thing on MS Edge. Hoping a full reset will get rid of whatever is doing it 😢)

    • @PC_Monkey
      @PC_Monkey  25 วันที่ผ่านมา

      If your computer is turning on and working normally, you should be able to factory reset without creating a recovery drive. If your computer is not turning on and working normally, what is the issue?

  • @bama5490
    @bama5490 2 ปีที่แล้ว

    I did a hard reset on a lavino thinkcentre desktop computer and it took forever to finish and when it was finished and I go to sign in it says the user profile service failed the sign in user profile cannot be loaded and it has an okay button I hit okay and the screen goes black and then it goes back to a nice picture with the time date and that's it and that's all it lets me do it will let me connect to the Wi-Fi but it will not open it up on the screen

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      1. Was the computer working well before the reset? If not, what was happening?
      2. If the factory reset does not complete or does not accomplish what you desired, you would then try to install Windows new as seen in the last portion of this video :) You can see how to create free Install Media here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If you cannot create your own or prefer to purchase it instead, you can see an example of what you need here; amzn.to/368p3x8

  • @umidk-zo4pr
    @umidk-zo4pr 2 ปีที่แล้ว

    Hello I have a question can this Hiren CD boot factory reset my Lenovo computer I put in the CD and didn't know what to do from there please help

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      I dont understand your comment. Your trying to reset the computer using a reset CD and are having issues? Can you simply factory reset as seen here?

    • @umidk-zo4pr
      @umidk-zo4pr 2 ปีที่แล้ว

      @@PC_Monkey yes I was trying to factory reset also

  • @miamathildekonradsen6494
    @miamathildekonradsen6494 3 ปีที่แล้ว +1

    Well done !) Til

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      Happy to help :) Always here if needed !!

  • @christanyablackman1637
    @christanyablackman1637 ปีที่แล้ว

    Hi I’m trying to reach the part where I can actually diagnose my PC. My laptop is stuck in boot loop right now and nothing is working so I found this video beneficial but I’m not able to figure out what my key is to get to the diagnosis area. I’ve tried F1 F2 F3 F9 F10 F11 F12. And none of them are working and I don’t have a button anywhere on the laptop so I’m not sure what else to try

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      Assuming you have a Lenovo computer, most of them do not come with built in diagnostic software.
      Are you able to find any Repair or Recover options in your BIOS? If not, can you try the steps seen here? th-cam.com/video/2-WDntT-5L8/w-d-xo.html

  • @floydleyba33
    @floydleyba33 2 ปีที่แล้ว

    Jaime, I tried the Keep file reset and it told me I needed 20+ G of free space... Whats a better way since i could only clean up 1-2 G

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Can you get more space by cleaning up space as seen here? th-cam.com/video/Dt5_GXotTmE/w-d-xo.html

  • @mirzaaa2033
    @mirzaaa2033 3 ปีที่แล้ว +1

    If i choose just remove my files at 4:34, do i have to connect to internet?

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      You dont need internet to reset your computer :)

  • @lisacochran1415
    @lisacochran1415 2 ปีที่แล้ว

    Will this work for a Lenovo desktop touch screen or just a labtop?

    • @PC_Monkey
      @PC_Monkey  2 ปีที่แล้ว

      Should work for most Lenovo computers.

  • @Mary485
    @Mary485 ปีที่แล้ว

    I am having trouble getting my Lenovo ideapad 110-15ISK to restart after changing battery. It wasn't charging and I left it alone until this . When I turned my laptop on I did the steps in the other video on changing the battery. I checked for updates and after the update things went downhill from there. I did all the steps in the other video where I held the power button down for a minute and remove the hard drive I turned my laptop on and I get the Lenovo screen and than one of two things happen. First it turns on and off in a matter of seconds 2nd I get the Lenovo screen with the wheel turning and it will say prepairing automatic repair and than shut off in the middle of it's work. I don't know what else to do and I dont want to make matters worse. Any suggestions? Thank you in advance for your help.

    • @PC_Monkey
      @PC_Monkey  ปีที่แล้ว

      1. Your commenting on a video showing a Lenovo factory reset. Are you trying to reset your computer?
      2. Sounds like your Lenovo is having trouble booting up. Can you try the steps seen here? th-cam.com/video/oL1R1Tw0jSo/w-d-xo.html

  • @user-ng2zd7ng3w
    @user-ng2zd7ng3w 3 ปีที่แล้ว

    Hi I managed to remove the laptop hard drive from the acer E1 523 model and I will be buying the hard drive. please could you advice what do I to clean the laptop so there is no data before I fit the new hard drive. Do you have a link to download on usb to load windows 10 which is safe to install. This is the first time I have ever done this. Very grateful for your advice and help
    Thank you J

    • @PC_Monkey
      @PC_Monkey  3 ปีที่แล้ว

      You can see how to create Install Media for free here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html
      Most of the data is stored on the Hard Drive. There usually nothing to clean on the computer if the Hard Drive has been removed.

  • @jeff5150
    @jeff5150 3 ปีที่แล้ว

    on my lenovo pc it wont sign the onedrive for some reason , how can i fix this problem?