How To Fix Lenovo Boot Loop Restarting Reloading Errors
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- เผยแพร่เมื่อ 15 ม.ค. 2023
- This video will start you off on the troubleshooting process for Boot Loop, Restarting, Stuck Loading, etc. errors on your Lenovo computer. Keep in mind, some Lenovos have diagnostic software and some do not. So you may or may not have access to that tool to help you. Check out the FAQ's and Related Video Links below !!
Please remember to Like, Share, and Sub if this video was helpful :)
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FAQ's:
Q: I have tried all the steps seen here and the issue has not been resolved.
A: If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10: • How To Install Upgrade...
How To Install Windows 11: • How To Install Windows...
You can create your own install media for free as seen in those videos or you can purchase it. You can see examples of the correct items here in the Repair Tools list: www.amazon.com/shop/pcmonkey
If Windows installs, then you know the issue was the Operating System. If it does not install, you may be looking at a bad HDD. It would then need to be replaced.
Q: The diagnostic test showd an error with my HDD. What do I do?
A: If your HDD shows an error, try reseating the HDD as seen here in this video. If fails to help and your HDD still shows an error, its most likely bad and needs to be replaced. If you would like help locating a compatible HDD, let me know or check here for some options: www.amazon.com/shop/pcmonkey/...
Q: I couldn't change my BIOS settings or I did change them and it didn't help.
A: If you could not change your BIOS settings or if changing them did not help your situation, them move on and try the other steps in this video. What was the result of the Lenovo diagnostic scan? - วิทยาศาสตร์และเทคโนโลยี
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To Donate, feel free to leave a Super Thanks by clicking on the Heart Button under the video.
Wow! 2 videos of yours and I’m back in after 2 years! 😂🎉🙌🏽 thank you so much!! So clear and concise!
Glad your all set :) Always here if needed !!
*_Awesome video on Lenovos. I got a Lenovo G50-70 and the Lenovo Power Management driver no longer works. I've tried updating automatically and failed, and also manually right from the Lenovo support site with no success as well after reinstalling it. Any ideas?_*
Perhaps giving my "thanks" isn't enough, but thanks a lot bro...u saved my one and only laptop L570
A like and a nice comment are always enough :) Glad your all set :) Always here if needed !!
Excellent video content. Thanks for sharing. 😊
Thx for commenting Rhonda !!
Hi, My Lenovo IdeaPad 3 doesn't have boot mode UEFI/legacy. And my laptop keeps crashing at random times showing the boot failed screen. I usually just switch my laptop off and on for it to work but it would just crash again at random times showing the boot failed screen. any help to resolve this?
thank you!!! you just saved our lives!! 😭
Happy to help :) Always here if needed !!
Good day sir. My problem is that my laptop shuts down after a short duration of turning on. I can access the BIOS stuff but again it just tuns of after a minute. TIA!
Hi Jamin! Thanks so much for sharing your videos! I tried changing options in the BIOS Utility including the date. I also was able to run the lenovo diagnostic system tests and they all passed. I'm still getting the Preparing Automatic Repair at start up after running those checks. I have a Ideacentre AIO700. Can you please help? Thanks in advance for your your help!
If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10 onto a Lenovo: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11 onto a Lenovo: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
How To Create Windows 10 Install Media for Free: th-cam.com/video/YbC4jZVwQm4/w-d-xo.html
How To Create Windows 11 Install Media for Free: th-cam.com/video/dacx6WRkIJs/w-d-xo.html
Where To Purchase Windows 10 & 11 Install Media: www.amazon.com/shop/pcmonkey
If the install fails, and you were unable to run the diagnostic test, perhaps your Hard Drive is bad. It should then be replaced.
How can you install windows on a loop?
@@allthingsmianc Have you viewed the video? The options you have to access to install an Operating System are still accessible during a boot loop in most cases.
@@PC_Monkey I did. The loop is still there.
Hi need ur help pls
I have the L340-17API Laptop (ideapad) experiencing this boot loop restarting issue. I was trying to get to the Lenovo Diagnostics screen and hitting "1" didn't work. Do you know correct number for my model? Thanks.
Jay Ballard
If the key used here didnt work, try the other function keys. Also, some Lenovo computers have a NOVA button or a pin-hole reset that will take you to those options.
After doing few thing that are recommended in this video, my Lenovo E580 is now stuck in BitLockery situation. Of course, I do not have any code and even cannot type it in if I had it. Is there something I can do myself to fix the situation and boot the computer?
So after a windows update, I started boot looping on my old x1 carbon. Tried changing boot mode in bios. Time is right. I cannot boot to USB to install a new os. I tried factory resetting bios. Nothing. Should I try flashing the bios? I'm hesitant to go that option cause I can only mount the iso to a CD as it's not showing as bootable media in Rufus. Or is it a motherboard issue. Only thing I haven't tried is the cmos battery as I don't want to tear the laptop apart.
Ps it's not a spinning circle like it's not finding windows. Just Lenovo screen, no post.
It sees the hd and bootable USB in boot order. Change it to USB and load that first. Continues to loop and no post no matter what's on top
If this happened after a Windows update, are you able to locate any 'Uninstall Last Update' in BIOS? Or any Recovery or Repair options
@@PC_Monkey I did and no luck. Ended up just declaring the PC surplus. Oh well
@@amandaschoen6421 Sry :(
I unplugged my mouse and keyboard, restarted and it worked. Thank u so much!!🎉
Glad your all set :) Always here if needed !!
Dude!!! Where you learn that?! Its works!!?😮😮😮
@@Mamo_Rambo Great to hear !! Always here to help :):)
brooo howd you know that omg u saved me thanks a lot mate
Same and I’m so happy
Hi, I'm trying to boot Windows 11 with "Secure Boot" enabled but after "POST" it goes to the "BIOS" setup screen. When I turn "Secure Boot" off, Windows loads properly.
I've installed Windows 11 with "Secure Boot: Enabled" and "CSM: Disabled" and it has been installed properly.
I have a hard drive with GPT and Windows installed on the HDD on a partition formatted as NTFS.
Very clear info
Thx Max :):)
I don’t know my model name but I’m trying to fix this for somebody and I do know on the side of the computer it could just take me to bios but they don’t know the password and you need the password do you have any other way to do this without password
@pc_monkey thanks for the reply. No spills etc. I tried to do a recovery using f12 but it failed saying c drive was corrupted. How do get to CMD to run a check disk? Didn't see any check disk in the Bios (F2). I even tried to change boot to legacy but that didn't help anything
This comment isnt in reply to any previous conversation so unfortunately, I dont know what its referring to :( You were unable to run the diagnostic scan on your Lenovo?
I have a Lenovo T420. Dropped on my desk. Getting 2100 HDDO error and Media Cable Failure. Will NOT go into BIOS. Have tried everything, just goes to black screen. I have taken hard drive out and put it back in several times. Any thoughts? How would I find the cable?
First step would be to reseat the HDD. Sounds like you have with no luck. If there are any HDD Cables or other smaller boards that the HDD connects to before the motherboard, reseat those as well. If still no luck, your most likely looking at a HDD issue or Motherboard issue. Replace the HDD first and install an operating system to the new one. You can get help with that with other video links in the description of this video. If that fails to help, your may need to replace the damaged motherboard at that point :(
Hey how are you my Lenovo yoga 6 Chromebook keeps restarting itself. It would say automatically repair or when it comes on for a short period of time it automatically shut itself down and I only had this Chromebook for a year.
Can you factory reset it as seen here? th-cam.com/video/0klWYOkkBAM/w-d-xo.html
Super brother juat fix the hard drive and it solves boom🎉thank you
Great to hear !! Always here to help :):)
I have a V15 G2-ALC Laptop (Lenovo) - Type 82KD model. Would you have any knowledge of whether this model can get diagnostics up? Could not seem to get that in your steps.
If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
If Windows installs, then you know the issue was the Operating System. If it does not install, you may be looking at a bad HDD. It would then need to be replaced.
@pc_monkey I have a Lenovo v330 laptop. My Bios (hitting F2) doesnt show any HDD tests. I don't think I have the diagnostic tools. It keeps trying to fix disk errors on startup but it doesn't work. Won't load windows 10. Any ideas?
Are you able to try any of the BIOS fixes seen here? Can you find any Repair or Recovery options in BIOS? Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
Hi Pc Monkey, I was stuck on boot loop on my Legion 5 Pro, the bios doesn’t have any change in Boot settings even if i disable safe setup mode, also the diagnostic setep provided by the company only gives option to choose bios settings or boot menu- which has windows and some Network boot option. Nothing was working since I couldn’t even reach automatic repairs before it crashes on booting screen and restarts. By some miracle my windows has booted now and is working fine but I’m scared of even shutting down my pc since this process wasted 2hrs of mine. What should i do now to fix this soo as it doesn’t happen again?? Since my windows is loaded and everything working fine i dont think it’s a hardware issue rather maybe my windows is corrupted?
how did you fix it ?
Hello, my lenovo legion often restart itself when i play games, videos especially live stream video like zoom youtube etc. I have tried re installing windows but no fixed. I tried to use double os, i installed ubuntu but the laptop restart as well in ubuntu os. Is it like hardware issues?
Edit: sometimes its restart , sometimes it goes bsod. But mostly restart itself even when i just turn on my laptop
1. Do you have any diagnostic software are seen here? If so, what was the result of the scan?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Thank you so much! I just bought a used L380 and it started having these problems. The store that sold it to me tried to repair it but still the problems persist. I changed the 'legacy first' to 'uefi first' and all the problems are gone!
Great to hear !! Always here to help :):)
I have a Lenovo yoga C740 and I don’t have many of these settings. Watching you previous video on this matter you had said to switch to legacy mode or the mode currently not in use. If that isn’t an option for me what can I do ?
1. Are you able to find any Recovery or Repair options in BIOS?
2. Were you able to find the diagnostic test options?
Hi! Same problem here, no boot mode/ uefi/legacy boot option. I couldn't run the tests (black screen) and haven't found any recovery/repair options either. Should I get it fixed professionally in this case? I need my pc back ASAP 😭 (Lenovo v15)
@@t4rt201. If the screen is black, what are the signs that the computer is actually turning on?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Well, maybe I didn't explain it well enough, my bad. What I meant is that when the "Lenovo" finally appears, there seems to be no way to turn the diagnostics on, there is no response. Only boot menu shows up right afterwards. And yes it could be overheating before. I left a game on and left the room for some time so I'm not sure what went on but often games in general are treating my pc quite harshly 😅
@@t4rt20 1. If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10 onto a Lenovo: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11 onto a Lenovo: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
2. An overheating computer can be damaging multiple different components if not resolved. First, make sure that the fan and vents are clean and clear. If you need help accessing the fan, let me know what brand and model computer you have and I can help you get inside it. If that does not fix the overheating issue, then try replacing the thermal paste on the CPU and if needed, the GPU as seen here; th-cam.com/video/K_j4GPjpawk/w-d-xo.html. If that fails too, replace the CPU
I have a Yoga 9 14itl5. Am I going to be able to do this myself? I don't even know how to get the back off. It's stuck in "restarting" and gets hot really fast. I've had the computer for some time but have only used it a couple of times, so frustrating. 😢
1. Does this help you get inside? th-cam.com/video/u9ijOqcOhqw/w-d-xo.html
2. An overheating computer can be damaging multiple different components if not resolved. First, make sure that the fan and vents are clean and clear. If you need help accessing the fan, let me know what brand and model computer you have and I can help you get inside it. If that does not fix the overheating issue, then try replacing the thermal paste on the CPU and if needed, the GPU as seen here; th-cam.com/video/K_j4GPjpawk/w-d-xo.html. If that fails too, replace the CPU
I have lenovo x380 yoga . I have boot loop stuck ..how cant use a safe mode to run it ???
Hey I'm having a really big issue with a Lenovo e 14 the customer messed with some bios settings not knowing wich and formatted his blocker drive and wiped it because he has no way of recovery of the keys or password and the bios keeps giving me a write protect warning so I don't know where to start because of that
Unfortunately at this time, I do not assist with bypassing BIOS passwords on this channel :(
Hi, so I was restarting my Lenovo laptop and my battery went off but after that is keeps restarting and showing me the percentage lift but never continues. And keep giving me the welcome but don’t continue. Please what can I do. Thank you
Sounds like your on the correct video. Have you tried the steps seen here?
Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@PC_Monkey i’ve gone through all the video i got a lenovo legion 5 15ARH7H and the bios menu you have is very different from mine and I still tried following along but some stuff we got are different and I just don’t know what to do honestly
Were you able to find any Recovery or Repair options in BIOS? Were you able to try the diagnostic test? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
My Lenovo has a startup loop from an attempted bio updates.
Just get the lenovo screen, then black, then lenovo screen again.
Can't even get to the bios - any advice for that?
Can you try a manual BIOS reset as seen at 9:10 here? th-cam.com/video/kOBY4k2Mn_k/w-d-xo.html
But i don't find any of the options: neither Legacy not UEFI anywhere on my PC. It is an IdeaPad Slim 5. What do I do?
1. Were you able to run the diagnostic test?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
the first method saved my life
Glad your all set :) Always here if needed !!
Hey! I have a lenovo laptop not really sure if this is thr right place for this but was downgrading from windows 11 to 10 then i got stuck in a loop where its trying to get the old version then crashing. Do you think you can help me with that?
Can you try the diagnostic scan as seen here or can you find any Restore or Repair options in BIOS? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
The thing is, I took my computer to the micro center telling them that my computer died on the bios update causing it to be bricked, guy claims he fixed it but when I go home, instead of the flashing loop waiting, it takes about 8 minutes for my laptop to boot up. How do I fix this, should I just sell the laptop
Should just consider it a sunk cost
Hey i have a lenovo IdeaPad gaming 3 and whenever i update or download any software which requires restart(for example wsl or inteljid) , i get a bsod .only system restore helps to get back but i lose the update , any help please?
Hi PCmonkey I can’t get to the diagnostic screen by power button f1, f2, enter or esc buttons and I’m stuck in a boot loop. The model of my Lenovo is 80G0 do you know what I need to do please?
Do you have a NOVA button or pin-hole reset that can take you to BIOS or the diagnostic test? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hi! I have a Lenovo Ideapad3. When I turn it on i can see the logo but after that the screen is black. I used the reset bottom but when I get to the boot option I don’t have “boot mode”. I spilled some liquid by accident bc I was cleaning my phone with a spray 🙈 close to the computer maybe that was enough to kill my computer 🥺
1. Were you able to access the diagnostic test as seen here? If so, what was the result?
2. After a liquid spill, you want to first make sure the computer is 100% dry. You would turn your computer off immediately by pressing and holding the power button until the computer turns off. Then you would disassemble the computer as much as your comfortable with, at least trying to remove the bottom case. Then you would turn it on its side and let dry for a couple days. Have you done this yet or are you sure the computer is dry?
i need your help, i am having a factory reset with my lenovo ideapad laptop and when it is already reinstalling windows already at 64%. it shows the lenovo logo and seems having a boot loop. how can i fix this?thanks
1. I dont think I fully understand, 'i am having a factory reset... when its already reinstall windows.' Are you trying a factory reset or are you trying to install windows new?
2. Are you able to find the diagnostic test option as seen here in this video?
same case. Please update how you solve it
Hi. My Lenovo yoga c740 screen went blank and sound continued then all died. I connected to power. I unplugged usb mouse and held power for a minute and can get lights to come on and it starts the circle starts up then dies. I
For a computer that does not turn on, try this video first; th-cam.com/video/HHwzA37r4e8/w-d-xo.html. Let me know how that goes :)
Hi Jammin 👋 I'm stuck in boot loop. It recognizes my hdd but under app menus I only see set up and diagnostic splash. It's not giving me any other options. I changed all the settings in the bios and nothing. Help 🙏I have a full base underneath, no easy access panel.
1. You cannot run the diagnostic tests?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@PC Monkey thanks for the reply, after more research turns out I had to use another computer to download and create bootable USB drive with diagnostic took. Honestly ridiculous but apparently a new thing lenavo is doing with ideapads.
I did the diagnostic and now have been trying to create a recovery USB drive. You have to have 32gb usb drive, the serial number found in bios and lenavo login to create a recovery drive that expires in 3 days. It's a massive process. I'll come back and let you know if it works lol. Everything passed in the diagnostic scan so this is my next option. Also no spills or anything was using it last night, got up to boot screen. I'm thinking it was a windows update possibility?
@@AsTheUniverseSoMySoul Wow, that does sound like a needlessly long process :( Good luck !!
Lenovo ideapad 330 bootlooping-I tried to power On and pressed F2. It brought the bios screen but after 5 sec the laptop shutdown...pls suggest.
1. Were you able to try the steps seen here? Were you able to run the diagnostic test?
2. Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
I haven't tried this yet but I have a new computer but I'm trying to get my old computer to work that runs windows 10. My new one runs windows 11. Hope this works!
Good luck !! Let me know how it goes :)
Hey,how do i access my bios on a lenovo ideapad
I removed my ram, unplugged and plugged my ssd and I tried to enter bios but it keeps on restarting do you think the hardware is the main problem?
1. What are you seeing on the screen?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hello, would this problem be because of water damage? I recently spilled water on my laptop and it showed me this screen. I press enter and it shows me the boot devices that I can choose but it does not show anything. I have an ideapad 5 pro. Can you please help? Edit: I found the little button that I had to press with a needle on the side and it displays this screen which has information, configuration, security, boot, and exit. I'm trying to see the problem and try to fix it but I don't know what to do. Can you help?
1. Yes, liquid damage is one of many possible causes for components and the computer to not work correctly :(
2. Are you able to locate the options seen here in this video and try them? Are you able to run the diagnostic scan?
@@PC_Monkey Hello, all I needed to was turn my pc off and wait for a day or so. But thank you for trying to offer help. Appreciate it!
@@justnoob1990 Glad your all set :) Always here if needed !!
Hey PCM!
I got to the bios screen by hitting f2, switched the boot startup settings to legacy, saved and exited, and got as far as the lenovo logo showing at startup, but eventually the system still took me right back to the boot menu. Any other suggestions? Really trying to get in and save my files. Thanks!
What was the result of the diagnostic test? Also, can you try any Restore or Repair options in BIOS?
I actually dont have a repair option in this model lenovo.
I believe what I have is a Lenovo 2020 IdeaPad Laptop ComputerAMD A6-9220e. All the stickers are worn but online this lenovo fit the image of the one I have.
I tried all these but still its not fixed there is no BIOS problem no hardware/hardisk problem i think its becuz i had some virus in my pc what to do? Do i need to reinstall windows again?does it lose all file on my system?? Please need reply as soon as possible
1. What happens when you try to start your Lenovo? The diagnostic test passed everything?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
You saved me bro ❤❤❤❤.......
Glad your all set :) Always here if needed !!
I have a Lenovo yoga C740 laptop that won’t turn on. I tried to unplug the battery and use the standard power source and it came on for a minute and then shut off again. The light is flashing, but nothing else is working. What do I do?
1. For a computer that does not turn on, try this video first; th-cam.com/video/kOBY4k2Mn_k/w-d-xo.html. Let me know how that goes :)
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
Please I have issue in my laptop before its working good just I reset when i already reset when the reset its completely and going to install automatically windows its 70% then restart again and again can you help me how I can fix
1. You have a Lenovo computer?
2. Is the computer working well other than not being able to reset? If not, what is happening when you try to turn it on?
My laptop is lenovo G510, I have changed my HDD to SSD but when I am trying to enter BIOS setup using the BIOS key its just stuck on LENOVO name on screen and don't go to BIOS setup. Can you please help? I have tried to rest BIOS by disconnecting the CMOS battery but that did not work.
Was this issue happening with the old HDD? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hi. I have a Lenovo Yoga and it says "recovering" and then the circle starts and DOESN'T STOP.
Nothing you suggested worked.
Please help. I run 2 businesses based from my computer.
1. The diagnostic test didnt work? What happened when you tried to run it?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
Hey man so my computer is stuck on the white dots looping and i think it’s because I formatted my hard drive any ideas on this ?
1. Assuming you have a Lenovo, I would try the steps seen here. Are you able to run the diagnostic test as seen here?
2. When you say that you reformatted your HDD, do you think there is a chance you erased the operating system? If so, the computer has nothing to boot up. You may have to reinstall it as seen here;
How To Install Windows 10 onto a Lenovo: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Create Windows 10 Install Media for Free: th-cam.com/video/YbC4jZVwQm4/w-d-xo.html
How To Install Windows 11 onto a Lenovo: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
How To Create Windows 11 Install Media for Free: th-cam.com/video/dacx6WRkIJs/w-d-xo.html
Purchase Windows 10 & 11 Install Media in the Repair Tools List Here: www.amazon.com/shop/pcmonkey
Hello, my Pavilion model dv4-2058 windows 7 . At start up shows the osk.exe System error as such -> The program can't start because gdiplus . dlll is missing from your computer. Try reinstalling the program to fix this problem . This computer was given to me over 10 years ago . Please help
Can you run the diagnostic test as seen here? th-cam.com/video/uM0fSqouS3c/w-d-xo.html
I have a Thinkpad T440. I ran diagnostics all good. Still cannot boot into Windows. Stuck in Boot menu. Reset as per previous video. Had Window 10 would not load 11.
If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10 onto a Lenovo: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11 onto a Lenovo: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
@PC_Monkey Thanks for your video. Unfortunately, I've tried all the options and my lenovo t570 won't boot... anything. After an automatic windows 10 update ran itself through a couple of bluescreens, the thing wont boot (once the OS starts loading, it just keeps saying "Windows could not complete the installation..."), so i went ahead and downloaded Ubuntu on a USB and tried to boot the installation. But that didn't work either! Tried a different linux installation, tried different usb ports, nothing. If you've any ideas or tips, would be greatly appreciated!
What was the result of the diagnostic test? Also, were you able to access BIOS and find any Uninstall Last Update options?
@@PC_Monkey thanks for asking. The quick tests all showed passed. I disabled "Secrue RollBack Prevention" , and "OS optimized defaults" ... But still doesn't seem to want to boot anything. can't find anything about undoing any update.
@@filipniklas If the HDD is ok and the install still isnt going through, I would assume an issue with the Install Media or device, or an issue with the drive even though it said its ok.
i have the ideapad s340 and had this issue after factory resetting and get a file error message every time it boot loops i can go into lenovo setup tool but can’t find the key to diagnoses
Then can you find any Recovery or Repair options in BIOS?
I have Ideapad s340 it is not getting charged even charger is plugged in can you help me
@@anirudhani4997 1. The computer turns on and works well except for the fact that its not charging? If so, can you try the steps seen here? th-cam.com/video/arZpfqcVoUs/w-d-xo.html
2. Or does the computer not turn on? If so, try the steps seen here: th-cam.com/video/HHwzA37r4e8/w-d-xo.html. Let me know how that goes :)
Good day my lenovo legion 5 experienced black screen but with charging indication..when we trouble shoot it by the help of youtube we try to press and hold power button but it didnt work then after few hours the screen turned on but appears the novo boot option
1. Sounds like your on the correct video. Have you tried the steps seen here?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
it said boot device not available after switching between legacy and the other one after trying to start up. what does this mean?
1. What was happening before you made the change?
2. Assuming you have a Lenovo, were you able to run the diagnostic test as seen here?
Hi. Good day. Can you please my help me with my laptop? The model is Lenovo T14, it suddenly freezes then when I did force shutdown my, it stuck boot menu which is PXE boot. Appreciate your help please. Thank you.
Were you able to try the steps seen here? Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
I have a Lenovo x1 carbon that is booting. The windows logo appears and as soon as it stops loading, my screen turns black. Upon connecting my laptop to a screen (tv or monitor) it boots properly and i'm able to navigate and use the computer no problem. I can get the screen to work on its own at times by hard reseting it (holding power button for 20sec or closing the lid and opening it again a bunch of times). It is not a problem if i keep the laptop powered up and connected to an outlet 100% of the time. it becomes a problem when the laptop goes iddle for a long period of time or when the battery runs out. I'm using windows 10 and all my updates and drivers are up to date. I have played with the BIOS setting nothing outside the norm. I'm suspecting a software issue... I attempted a fresh install of windows 10 twice and windows 11 twice. Same problem... HELP
Wow! You really covered all the basis and troubleshooted everything! Well done:) At this point, if you have already reset BIOS to factory settings, your most likely looking at a motherboard issue :( It would have to be replaced.
@@PC_Monkey thanks for your help!!
@@MelodyBlais Happy to help :) Always here if needed !!
I have a bios error and it is causing a loop. How in the world am I suppose to install something on my computer when it will not start and is stuck in a loop??
1. What is the BIOS error on your Lenovo? Are you able to try the BIOS steps seen in this video as none of the steps seen here involve installing anything.
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hello there's a problem on my laptop stuck on looping, it was maybe because of windows update or SSD or battery itself but I want and believe it can still be opened I just don't know how, so if you have any keyboard shortcuts or tips .. kindly share it to me because I still want to open my laptop :(
@@cessyh.95321. Assuming you have a Lenovo, your on the correct video. Can you try the steps seen here?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey no liquid spill happened,.maybe overheated
Also windows update happened
@@cessyh.9532 Assuming you have a Lenovo, your on the correct video. Can you try the steps seen here?
I have a lenovo mt-m 1361 and I'm having issues. It's goes to start, the lenovo logo comes up on the screen and it just sits there. Any ideas?
Sounds like your on the correct video then. Have you tried the steps seen here?
Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
I have a lenovo thinkpad x250 but i can't select UEFI/Legacy Boot. The cursor jumps from Network Boot to Boot mode, skipping the uefi/egacy boot option
What can i do?
1. If you could not change your BIOS settings or if changing them did not help your situation, them move on and try the other steps in this video. What was the result of the Lenovo diagnostic scan?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
how can i fix my lenovo windows 11 stuck up on boot menu (windows boot manager) i tried changing the time , tried F8,F12 , yrued changing secure boot, but still not working.. i cannot change boot mode because it was fix to UEFI... please help me
1. Were you able to try the rest of the steps in this video? The diagnostic scan? Can you find any Repair or Recovery options in BIOS?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
hi have a lenovo h50. i tried factory resetting it so i can give it to my mother. it was stuck at 36% for over 10 hours so i though it would be a good idea to unplug it. now it’s stuck in a boot loop. should i take it to a technician?
Are you able to try the steps seen here? Were you able to run the diagnostic scan or find any Recovery or Repair options in BIOS?
Which is the diagnostic button for the h50?
@@Aaron-xb3xf As far as I know, it should be the same one. If not, try the others. Also, what are you able to see on the screen when trying to start it?
@@PC_Monkey I was able to reset it with one drive but it can’t connect to internet now I think I’m at a dead end
@@PC_Monkey I used one key recovery
My pc stuck at boot loop, and it won't get into automatic repair mode, even when i installed windows 10 tool on USB and i selected it on boot device it keep boot looping again
You haev a Lenovo computer? If so, are you able to try the diagnostic test as seen here?
Hey! I have a lenovo ideapad s145-15ast and is stuck on the Lenovo Logo screen. Please help! Thank you!!!
Sounds like your on the correct video. Have you tried the steps seen here?
Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hi, my lenovo model is G50-45. Every time i turn it on, it always stuck on the Lenovo logo then a few seconds it will turn off and start again go to Lenovo logo. I can’t either go to BIOs even im pressing the Novo button. Please help
You have tried all the Function keys? You cannot access BIOS or the diagnostic test? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hi. I have Lenovo IdeaPad 320 i7 7th. its stuck on loop, how can i make it exit the loop and start it properly
Sounds like your on the correct video. Have you tried the steps seen here?
Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
@PC_Monkey
Hey PCM!
I got to the bios screen by hitting f2, switched the boot startup settings to legacy, saved and exited, and got as far as the lenovo logo showing at startup, but eventually the system still took me right back to the boot menu. Any other suggestions? Really trying to get in and save my files. Thanks!
1. Were you able to run the diagnostic test?
2. Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
No, nothing happened prior too. As a matter of fact, I used the flimsy keypad cover. I keep my little lenovo on the couch overnight. A couple mornings ago I started it up like I always do and I saw the blue screen that said your pc ran into some issues and needs to restart. I forcefully restarted it since the screen seemed to be stuck for sometime on that same screen, and thats when I ran into the boot menu. So I followed the steps to switch the boot priority to the opposite, for me it was legacy and instead of getting the boot menu, I did get as far as the lenovo logo unlike before, but now it just loops to the boot menu. So I found this update video and clicked your affiliate link for the anti static mat. Im in the process of removing the back of my Lenovo think pad, but the back won’t come off. I have an iFix it kit I bought from best buy awhile ago and while the screws around the border came off, Im not sure but I think the smaller ones that you cant see, if there are any screws in those holes at all because I cant tell, are stuck in. Im presently trying out the different screw tips to see if anything starts to unscrew. Im hoping that after I try to reseat the hard drive its good. But still trying to get the back off the computer.
I do however, have Edge which routinely and without prior warning updates on my computer. I dont know if something happened there or not. I just want to get back to my previous session so that I can at least save my latest files.
@pc_monkey just an update: I did get into the back of the pc and there was no hard drive caddy. The hard drive was screwed right in. I have not ran the diagnostic test so Im going to look at your videos and do that. Thank you. I will update the result.
@@facingeast7956 Good luck !! Let me know how it goes :)
Thank you bro thank you sooooo much is work
Glad your all set :) Always here if needed !!
I have a Lenovo computer what I did is I it was working I went and refractory reset it and when it was turning on and wiping everything out it stays stuck on loading Windows now when I turn it on it says Lenovo and then it pops up a little screen and it says press okay I keep pressing okay and it keeps going back to the same thing and it keeps pairing for Windows
Sounds like your on the correct video. Have you tried the steps seen here?
Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
My lenovo laptop started windows 10 update when I was out of the room which I'v been canceling for months. It was 50% into the update, there was no way to cancel it so I turned off the laptop. Since then its stuck in a loop of 'Lenovo' logo start up then little cicles, black screen back to logo etc etc I'v tried everything in your previous video on bios, what can I try? Is there a way to reset back to a previous date?
If the computer turns off during an update, its very likely the OS is damaged and may not be able to be recovered. You can try to factory reset if you can access the startup options as seen here: th-cam.com/video/BcedxojjShs/w-d-xo.html. If that doesnt help, you would have to reinstall as seen here;
How To Install Windows 10: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
@@PC_Monkey Hi, thankyou for replying to me I followed the instructions on the video link you suggested and it worked! I was able to reset back to factory settings and keep my files 🥳
@@QoSwords Great to hear !! Always here to help :):)
Hello can you talk my laptop just be in the loop...i opened and write something and turn of and turn on again..write again the same and do that again and again...what should i do?
It's lenovo windows 8
1. I dont fully understand your comment. Your Lenovo is stuck in a boot loop at startup? If so, can you try the steps seen here?
2. If not, what exactly is happening when you try to start the computer?
I have a lenovo v130. I press start and get a grey screen and thats it. Can you PLEASE help me?
1. Are you able to access BIOS or the diagnostic test as seen here?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Hello, what if I can’t get into BIOS? The Lenovo splash screen doesn’t show. Screen stays black with keyboard light on and boot loops. Legion y740
1. For a computer that does not turn on, try this video first; th-cam.com/video/kOBY4k2Mn_k/w-d-xo.html. Let me know how that goes :)
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey thanks for the quick reply. I called Lenovo support and they told me the motherboard needs to be replaced. I’ve tried all your videos checking the battery, power adapter, ram, SSD/hdd, and cmos battery. The only thing I can recall was tweaking Nvidia control panel. Stepped away for a couple minutes and the laptop was off when I came back. That’s when the issue occurred.
If I bought the same laptop, can I take my drives and put it in the new laptop? Will that work?
Lenovo IdeaPad 330-15IKB Touch
Model 81DJ
I have 13 screws available to get unplug. But after taking all 13, still I don't get how to remove the coat/grey layer
Does this help get into the computer? th-cam.com/video/987FxZdy4W0/w-d-xo.html
@@PC_Monkey Thanks Man, my whole pc got working. But the thing is Alt F4 is not working to close app or shutdown. Instead Fn+Alt+F4 gets the work done
I have a Lenovo T420 thinkpad and in the last video that linked this one said to change the boot to another mode. Mine was in uefi so I changed it to legacy and it just shows the windows logo screen with a black background.
1. If you could not change your BIOS settings or if changing them did not help your situation, them move on and try the other steps in this video. What was the result of the Lenovo diagnostic scan?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey my computer crashed and then went blue screened. It then completely turned off and when I powered it back on it was at the boot menu saying I had a 2100 HDD0 ERROR
@@PC_Monkey not sure what to do since mine looks different and the only thing that is some what alike is changing the uefi to legacy only.
@@user-N04H If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10 onto a Lenovo: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11 onto a Lenovo: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
If Windows installs, then you know the issue was the Operating System. If it does not install, you may be looking at a bad HDD. It would then need to be replaced.
@@PC_Monkey my issue is that I'm stuck in the boot menu and I do not know how to get out
I have a question to one of the solutions in this video. I'm in setup, and am trying to change my UEFI to legacy boot but it's not giving me any other option to do so? I have gone to security and disabled the secure boot (it was already disabled from the start) and it's still not working? Is this were my problem is? That I can't change it to legacy boot?
If you could not change your BIOS settings or if changing them did not help your situation, them move on and try the other steps in this video. What was the result of the Lenovo diagnostic scan?
@@PC_Monkey The Lenovo diagnostics scan was perfectly fine, nothing was wrong and all the tests passed. I just don't know why I can't change UEFI to legacy boot. The problem occurring on my computer hasn't been happening with anyone else with this problem. They change their UEFI or legacy boot and then it still doesn't work for them whereas in my case I cant even change it to see if it would work, if you know what I mean.
@@taestolejiminslostjams2447 1. Can you find any Repair or Recovery options in BIOS?
2. If the HDD checks out as fine and if the Restore or Repair options dont help, I would then assume the issue is operating system related and try to reinstall;
How To Install Windows 10: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
@@PC_Monkey Yea option 1 and 2 aren't working, can't find any repair or recovery options. So if I were to install windows 10 or 11, would I loose all files, apps and data I have on my computer??? I'm a student and have many school work files saved on my computer and would lose a lot of work if nothing were to be saved.
@@taestolejiminslostjams2447 If you choose the 'Erase Everything' option during the install then yes, you would loose everything. However, as you can see in those videos, there should be an option to keep your files, assuming the DATA is not already lost due to the same error that messed up your operating system.
I'm Unable to get UEFI boot or any other boot options and they menu where u press F1 there's nothing like that i can see after scanning/testing what should i do now??
If you could not change your BIOS settings or if changing them did not help your situation, them move on and try the other steps in this video. What was the result of the Lenovo diagnostic scan?
@@PC_Monkey i just reset it Thanks for this process it'll help me in future knowing how i like to messed up things 🙂
@@Footy.Editzzz4 Glad your all set :) Always here if needed !!
Lenovo ideapad 310. "Preparing Automatic Repair" infinite loop. I tried pressing F1, F2, F3... etc and still nothing happens. It will just go back to same issue. Hope you can help. Thanks!
You cant enter BIOS or run the diagnostic scan? Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
@PC_Monkey I already entered bios and performed what is like in the video. But still it did not solve the problem and it go back to the same problem which is prepairing automatic repair. And no over heating, liquid spill happed but i paused the windows update yesterday which is due yesterday
@@user-kq9yv8hg3u If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
You can create your own install media for free as seen in those videos or you can purchase it. You can see examples of the correct items here in the Repair Tools list: www.amazon.com/shop/pcmonkey
Hi what if your Lenovo is a desktop computer. Does the same thing apply there
Yes :)
@@PC_Monkey thank you
@@Lazy_Ntokzin Good luck !! Let me know how it goes :)
Sir help me please my laptop is not working it is showing the BSOD It is blinking for few seconds and after that it is showing the start screen again..
Sounds like your on the correct video. Have you tried the steps seen here?
Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
NEED HELP PLEASE
I HAVE no idea what button it is
I have a Lenovo ideapad slim 1-14AST-05
Have you tried the function key shown here? If not, can you try the other function keys? Also, some Lenovo computers have a NOVA button or a pin-hole reset.
Hi, I have the error code 0xc0000185, it says I should recover the pc. The recovery environment doesnt work, and neither do startup settings. I can only go to uefi firmware settings, im going crazy😪 my pc is a Lenovo ideapad 330-15AST
Were you able to run the diagnostic test as seen here? Also, did anything happen before this issue appeared? Overheating, liquid spill, Windows update, etc?
I have the Mexican version of a Lenovo Thinkpad 3. It gets stuck on bootup BUT it also does not shut down using the normal power options. It just goes into sleep mode. I think there is some corupted code in the boot sector, but I don't know enough to diagnose it. I tried all of the suggestions on the video and frankly I'm stumped. Any ideas?
What was the result of the diagnostic scan? Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey There are no diagnostics on this machine. I'm running malwarebytes premium so I don't think I have a root sector virus. One thing I did, was to stop using the USB port that I had a wireless mouse plugged into. I unplugged all of my peripherals and stopped the machine by holding down the power button. It didn't freeze during boot up. It never booted up. The indicator just kept spinning and nada happened.
PS. Chrome also no longer functions on the PC, only edge
Hi, thank you for this information. But my system went back to that novo button menu. It's Lenovo V110
1. What was the result of the diagnostic scan?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I have a Lenovo Ideapad3. Can you help me please? I bought a program last night to help me find duplicates on my laptop to clear up space because I was running out of memory. Now I have made a real mess of things!!
I FOUND IT!!!!! F2
Glad your all set :) Always here if needed !!
I have a Lenovo IdeaPad 330-15IKB that turns on then shuts off immediately. Strangely F2 and F1 doesn't work neither does F12, F4, and F8. What shall I do? I used to be able to get into BIOS as well as boot manager but now I can't.
1. What are you able to see on the screen before it turns off?
2. Sounds like your on the correct video. Have you tried the steps seen here?
Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey 1. I'm able to see the screen power on. It stays like that for a while before going completely black as if it had just shut off, flashing between the checking media screen (it doesn't say Checking media anymore but still has it underline) before it actually shuts off and repeats the process.
2. I tried the steps here and it still didn't boot up. Nothing really happened to cause it from my knowledge.
@@Hank2539 If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
If Windows installs, then you know the issue was the Operating System. If it does not install, you may be looking at a bad HDD. It would then need to be replaced.
Hi man, I have a problem with my lenovo laptop. So, after I finished mbr2gpt and change the bios boot to Uefi, my laptop got stuck on the boot menu. Changing the boot back to legacy doesn't solve th issue. Can you give me some tips?
If changing the BIOS settings does not get you out of your Boot Loop, move on and try the rest of the steps in the video :) Were you able to run the diagnostic scan?
@@PC_Monkey Sadly no... My lenovo laptop has the novo button and I did use it to boot up. When i choose the recovery option, it just went back to bios again
@@albinoguy13 If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10 onto a Lenovo: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11 onto a Lenovo: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
How To Create Windows 10 Install Media for Free: th-cam.com/video/YbC4jZVwQm4/w-d-xo.html
How To Create Windows 11 Install Media for Free: th-cam.com/video/dacx6WRkIJs/w-d-xo.html
Where To Purchase Windows 10 & 11 Install Media: www.amazon.com/shop/pcmonkey
If the install fails, and you were unable to run the diagnostic test, perhaps your Hard Drive is bad. It should then be replaced.
@@PC_Monkey Thx man, I will try installing windows 10
@@albinoguy13 Good luck !! Let me know how it goes :)
I have a Lenovo V320-17IKP that boot looping. Seems not to have any diagnostic tools?
1. Have you tried the other steps in this video?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@PC_Monkey
No. Was a thunderstorm last night. I think the SDD drive it's dead. I tried to install the in my desktop. Same problem.
@@One1Raptor Bummer sry :( You can be sure by trying to install an OS to it. If it fails, most likely its bad.
How To Install Windows 10: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
Hi I'm having reboot issues and all it does is say Date/Time and Cmos Checksum Bad then restarts. I tried the all the options F1. F2 Enter and Escape nothing happens. I replace the cmos still comes up... Model Lenovo Thinkpad Yoga 11E Type 20LN fith gen is there way to solve it with this model? Please anything would help.
Is the Date/Time setting in BIOS correct? Were you able to run the diagnostic test as seen here?
@@PC_Monkey I wouldn't know since I can't access the bios... I can't run diagnosis test without the right equipment
@@robtaylor1885 If you cant access BIOS and your still getting a bad checksum error, you may be looking at a bad motherboard at this point :( Let me know if you would like help with replacing it or finding a replacement :( sry
I seen how much the motherboards are and it better get spare one the same. Since they £50 over and the motherboard more like £175.
The only option I've haven't tried is EaseUs Partition Master Pro
Mine is a lenovo ideapad 320 it's keeps going fixing c: stage or starting automatic repair, I letted automatic repair do it's thing since 5 am in the morning it finished I got fixing c: on top of it what do i do.. It was working fine before, now it's just stuck.
Sounds like your on the correct video then. Have you tried the steps seen here?
Also, did anything happen before this? Overheating, liquid spill, Windows update, etc?
@@PC_MonkeyI never spilled anything on the laptop and Laptop cools properly, I updated windows to latest version after I formatted on 10th of July and it was working fine on that day. I've tried everything in the video it didn't work.
@@FlanPoofy What was the result of the diagnostic scan?
@@PC_Monkeymine has a novo button but I don't have a small object to push it down on my sides.
My levono computer went to grey after I tried to install windows 7 from windows 11 so I don't know what to do please help
Are you able to try the steps seen here?
I have a lenovo L490 but the self recovery starts before i can press any button
1. Your not able to access BIOS or the diagnostic scan? You start pressing the function key right after the power button before the computer even starts to boot up.
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
@@PC_Monkey Windows update happend
@@abditheone 1. Your not able to access BIOS or the diagnostic scan? You start pressing the function key right after the power button before the computer even starts to boot up.
2. If an update happened just prior to this issue, can you find any 'Undo' or 'Uninstall Last Update' in BIOS?
Thanks for vid
Happy to help :) Always here if needed !!
Lenovo Laptop (ideapad) Z510- Type 80A3. After Microsoft applied an update, my laptop was stuck with Preparing Automatic Repair. I watched a lot of TH-cams for answers without success. After I pressed the Novo button it got into the Novo button menu. Then I selected System Recovery, the screen just turned into black screen without giving me Choose an option. Nothing happened after that. I had to press the power button to shut it down. I cannot get into Advance Repair and/or Advance Option. How can I get into Troubleshoot? There is no external devices attached. The CMOS battery is still the original battery which is about 10 years old. Do you think I should replace it to solve this problem? Thanks
1. Can you find any options in BIOS that sound like 'Uninstall Last Update'?
2. Also, can you find and run the diagnostic test as seen here?
@@PC_Monkey 1. when my laptop started to act up back in August 2023, I checked and saw there were about 8 updates quality and features updates combined. I was able to get access the uninstall manual. There were about 2 updates Microsoft Windows stopped in the middle of uninstall process. I had to force shut down. It got worse. Now I could not access that Advanced options menu to do anything. 2. I did not see that the diagnostic test screen/menu on my laptop. I watched your TH-cams over and over and checked out your viewers' questions and your answers to try to get a good answer/solution. Thanks.
@@shu-wenlu5581 If the diagnostic test showed your Hard Drive to be healthy, or if you were unable to run the diagnostic test, your next step would be to try an install Windows.
How To Install Windows 10: th-cam.com/video/dxmJOYXkhPU/w-d-xo.html
How To Install Windows 11: th-cam.com/video/NWZQ_mcHcho/w-d-xo.html
If Windows installs, then you know the issue was the Operating System. If it does not install, you may be looking at a bad HDD. It would then need to be replaced.
@@PC_Monkey Thank you so much. I will give your approach a try later and will let you know.
@@shu-wenlu5581 Good luck !!