How Connie Lee fell in love with patient access at UCLA Health

Connie Lee, Senior Director of Patient Access at ‪@UCLAHealth‬, shares her experience of entering the healthcare administration field with no initial expectations and falling in love with the impact on patients and providers.
She recounts her path to the revenue cycle sector, which began around six years ago due to a reshuffle in their organization. Reporting directly to the CFO for the first time, Connie learned the importance of understanding both clinical operations and administrative processes to provide comprehensive patient care.
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